# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=11 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 12 --- ## [Please enable RTMS for App ID icnjUNCCS1iSN4p72FRozg — error 2310](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-icnjunccs1isn4p72frozg-error-2310/144184)
**Author:** [@Ariel2](https://devforum.zoom.us/u/Ariel2)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 7:19am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-icnjunccs1isn4p72frozg-error-2310/144184 "2026-06-15T07:19:51Z")
API Endpoint: PATCH /v2/live\_meetings/{meetingId}/rtms\_app/status Description: General app, App ID icnjUNCCS1iSN4p72FRozg. Fully configured for RTMS: added RTMS scopes + meeting:update:participant\_rtms\_app\_status, subscr… --- ## [Zoom para recuperar o VTT da reunião correta](https://devforum.zoom.us/t/zoom-para-recuperar-o-vtt-da-reuniao-correta/144240)
**Author:** [@Ecossistema](https://devforum.zoom.us/u/Ecossistema)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 7:17am UTC](https://devforum.zoom.us/t/zoom-para-recuperar-o-vtt-da-reuniao-correta/144240 "2026-06-15T07:17:58Z")
Olá equipe Zoom, Estou desenvolvendo uma automação no Make (Integromat) utilizando um aplicativo OAuth Server-to-Server criado no Zoom Marketplace. O fluxo atual é: Recebo o webhook meeting.ended. O webhook entrega c… --- ## [Zoom Phone Recordings API: call\_log\_id Returns 404 While call\_id Returns 200 on GET /phone/call\_logs/{id}/recordings](https://devforum.zoom.us/t/zoom-phone-recordings-api-call-log-id-returns-404-while-call-id-returns-200-on-get-phone-call-logs-id-recordings/144238)
**Author:** [@Jake12](https://devforum.zoom.us/u/Jake12)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 7:17am UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-call-log-id-returns-404-while-call-id-returns-200-on-get-phone-call-logs-id-recordings/144238 "2026-06-15T07:17:54Z")
Hello Everyone, I am currently integrating with the Zoom Phone API and have encountered an issue when attempting to retrieve call recordings using the following endpoint: GET /phone/call\_logs/{id}/recordings According… --- ## [Cannot PATCH value to update the variable of the target engagementID](https://devforum.zoom.us/t/cannot-patch-value-to-update-the-variable-of-the-target-engagementid/144221)
**Author:** [@Kanyapak](https://devforum.zoom.us/u/Kanyapak)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 7:17am UTC](https://devforum.zoom.us/t/cannot-patch-value-to-update-the-variable-of-the-target-engagementid/144221 "2026-06-15T07:17:03Z")
Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. … --- ## [\[Zoom Contact Center\] Call Recording Transcripts Outputting in English for Japanese Calls](https://devforum.zoom.us/t/zoom-contact-center-call-recording-transcripts-outputting-in-english-for-japanese-calls/144215)
**Author:** [@ueda](https://devforum.zoom.us/u/ueda)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 7:16am UTC](https://devforum.zoom.us/t/zoom-contact-center-call-recording-transcripts-outputting-in-english-for-japanese-calls/144215 "2026-06-15T07:16:42Z")
Hello, We are currently using Zoom Contact Center and encountering an issue with our call recording transcripts. We would greatly appreciate it if anyone could provide insights on the correct settings or a potential work… --- ## [Can Zoom Webinar live chat messages be read and replied to automatically using API/Webhook/SDK?](https://devforum.zoom.us/t/can-zoom-webinar-live-chat-messages-be-read-and-replied-to-automatically-using-api-webhook-sdk/143750)
**Author:** [@Aman6](https://devforum.zoom.us/u/Aman6)\ **Replies:** 10\ **Last updated:** [June 15, 2026, 7:15am UTC](https://devforum.zoom.us/t/can-zoom-webinar-live-chat-messages-be-read-and-replied-to-automatically-using-api-webhook-sdk/143750 "2026-06-15T07:15:30Z")
Hi Zoom Developer Team, I want to build an AI automation system for Zoom Webinars. Use case: During a live Zoom Webinar, attendees may write messages like: “Recording milegi?” “PDF milegi?” “Price kya hai?” … --- ## [erver-to-Server OAuth returns invalid\_request for Account 1 despite identical configuration to working Account 2](https://devforum.zoom.us/t/erver-to-server-oauth-returns-invalid-request-for-account-1-despite-identical-configuration-to-working-account-2/144189)
**Author:** [@Reconcilia](https://devforum.zoom.us/u/Reconcilia)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 7:11am UTC](https://devforum.zoom.us/t/erver-to-server-oauth-returns-invalid-request-for-account-1-despite-identical-configuration-to-working-account-2/144189 "2026-06-15T07:11:57Z")
Environment: Two Zoom Workplace Pro accounts Server-side Python application using requests library Both apps: Server-to-Server OAuth type, same scopes, both activated Account 1 (failing): Plan: Workplace Pro, single… --- ## [How to get email engagement details by API and WebHook](https://devforum.zoom.us/t/how-to-get-email-engagement-details-by-api-and-webhook/133278)
**Author:** [@Alexander.LWZ](https://devforum.zoom.us/u/Alexander.LWZ)\ **Replies:** 10\ **Last updated:** [June 15, 2026, 7:11am UTC](https://devforum.zoom.us/t/how-to-get-email-engagement-details-by-api-and-webhook/133278 "2026-06-15T07:11:49Z")
For the engagement in the Email queue, how can we retrieve the email body, email address, email subject, consumer email and variable info using the Zoom API get engagement by engagement id? --- ## [Domain Validations](https://devforum.zoom.us/t/domain-validations/144172)
**Author:** [@academics.solutions](https://devforum.zoom.us/u/academics.solutions)\ **Replies:** 1\ **Last updated:** [June 14, 2026, 10:02pm UTC](https://devforum.zoom.us/t/domain-validations/144172 "2026-06-14T22:02:29Z")
Hello Zoom I am not able to verify my domain academics.solution to use my zoom integration . Please one of your support team rech me out . This is worst experience I had in this type of integration --- ## [Using server-to-server app and scopes to get transcripts](https://devforum.zoom.us/t/using-server-to-server-app-and-scopes-to-get-transcripts/144122)
**Author:** [@kkoellner](https://devforum.zoom.us/u/kkoellner)\ **Replies:** 2\ **Last updated:** [June 12, 2026, 8:49pm UTC](https://devforum.zoom.us/t/using-server-to-server-app-and-scopes-to-get-transcripts/144122 "2026-06-12T20:49:46Z")
I’m doing discover work on enhancing our integration to pull transcripts from Zoom via the API. I defined a server-to-server app but some of the scopes needed cannot be added to a server-to-server app– cloud\_recording:… --- ## [Using "who\_will\_receive\_summary" error](https://devforum.zoom.us/t/using-who-will-receive-summary-error/144145)
**Author:** [@edc1165](https://devforum.zoom.us/u/edc1165)\ **Replies:** 0\ **Last updated:** [June 12, 2026, 7:54pm UTC](https://devforum.zoom.us/t/using-who-will-receive-summary-error/144145 "2026-06-12T19:54:53Z")
Hi I’m trying to use “who\_will\_receive\_summary”. Unfortunately the only way I can see it in the JSON payload is if “auto\_start\_meeting\_summary”: true, Is there a way to see “who\_will\_receive\_summary” if the “auto\_start… --- ## [Create Webinar Tracking link through API](https://devforum.zoom.us/t/create-webinar-tracking-link-through-api/144142)
**Author:** [@EXANTE](https://devforum.zoom.us/u/EXANTE)\ **Replies:** 0\ **Last updated:** [June 12, 2026, 1:58pm UTC](https://devforum.zoom.us/t/create-webinar-tracking-link-through-api/144142 "2026-06-12T13:58:40Z")
I would like to allow my sales team to Add Source Tracking Link via API. Now we have to manually add people to generate their invite links for their networks. Instead we would like them to be able to click a link inside… --- ## [Best Approach for Multi-Customer Zoom Rooms Webhook URL Integration using Webhook Only App](https://devforum.zoom.us/t/best-approach-for-multi-customer-zoom-rooms-webhook-url-integration-using-webhook-only-app/144130)
**Author:** [@devendra.hapase](https://devforum.zoom.us/u/devendra.hapase)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 5:44am UTC](https://devforum.zoom.us/t/best-approach-for-multi-customer-zoom-rooms-webhook-url-integration-using-webhook-only-app/144130 "2026-06-12T05:44:52Z")
Hi Team, We are building an integration that consumes Zoom Rooms webhook notifications (Event type: zoomroom.alert ) for multiple customers. Our current approach is: For each customer, we create a separate Webhook O… --- ## [Request to Enable Archiving (Chat/File Archiving) for Zoom API Access](https://devforum.zoom.us/t/request-to-enable-archiving-chat-file-archiving-for-zoom-api-access/142689)
**Author:** [@Albertano\_Angel](https://devforum.zoom.us/u/Albertano_Angel)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 12:03am UTC](https://devforum.zoom.us/t/request-to-enable-archiving-chat-file-archiving-for-zoom-api-access/142689 "2026-06-12T00:03:27Z")
Subject: Request to Enable Archiving (Chat/File Archiving) for Zoom API Access API Endpoint(s): “GET /v2/past\_meetings/{meetingUUID}/files” “GET /v2/past\_meetings/{meetingUUID}/archive\_files” Description: I am curr… --- ## [API Change user role from Member to Admin](https://devforum.zoom.us/t/api-change-user-role-from-member-to-admin/144123)
**Author:** [@Paul18](https://devforum.zoom.us/u/Paul18)\ **Replies:** 3\ **Last updated:** [June 11, 2026, 7:43pm UTC](https://devforum.zoom.us/t/api-change-user-role-from-member-to-admin/144123 "2026-06-11T19:43:55Z")
Hi Everone, Relatively simple question. I’ve been searching Google for a method to change a zoom users role from Member to Admin using the API’s. I’m sure I’m just not seeing the API’s to do this. We’re currently using … --- ## [Hubspot Zoom Integration](https://devforum.zoom.us/t/hubspot-zoom-integration/144113)
**Author:** [@Dishu](https://devforum.zoom.us/u/Dishu)\ **Replies:** 0\ **Last updated:** [June 11, 2026, 9:01am UTC](https://devforum.zoom.us/t/hubspot-zoom-integration/144113 "2026-06-11T09:01:18Z")
Hi I can’t find Webinar ID to add to Hubspot workflow. We opened a webinar using Events. Which ID I should add to the workflow to have it add a user to Zoom event on form submission? Also - how do pull data from Zoom ev… --- ## [I cannot oauth with another subdomain despite having strict subdomains turned off](https://devforum.zoom.us/t/i-cannot-oauth-with-another-subdomain-despite-having-strict-subdomains-turned-off/144077)
**Author:** [@Sam17](https://devforum.zoom.us/u/Sam17)\ **Replies:** 3\ **Last updated:** [June 9, 2026, 6:35pm UTC](https://devforum.zoom.us/t/i-cannot-oauth-with-another-subdomain-despite-having-strict-subdomains-turned-off/144077 "2026-06-09T18:35:05Z")
We decided to expand our app to another global region, to do this we added app.au.x.com to an already verified app.x.com app in zoom with Use Strict Mode for Redirect URLs turned off and Subdomain Check turned off. Howe… --- ## [zoomSdk.startRTMS() resolves successfully but client shows "failed to access meeting content" and no meeting.rtms\_started webhook fires](https://devforum.zoom.us/t/zoomsdk-startrtms-resolves-successfully-but-client-shows-failed-to-access-meeting-content-and-no-meeting-rtms-started-webhook-fires/144063)
**Author:** [@DannyNewman](https://devforum.zoom.us/u/DannyNewman)\ **Replies:** 3\ **Last updated:** [June 9, 2026, 4:44am UTC](https://devforum.zoom.us/t/zoomsdk-startrtms-resolves-successfully-but-client-shows-failed-to-access-meeting-content-and-no-meeting-rtms-started-webhook-fires/144063 "2026-06-09T04:44:43Z")
Every call to zoomSdk.startRTMS() from an in-meeting context immediately fails with the in-client toast “Your app failed to access meeting content.” The SDK promise itself resolves without throwing, but no meeting.rtms\_s… --- ## [Webhook or API callback on Assign test user licenses Not working](https://devforum.zoom.us/t/webhook-or-api-callback-on-assign-test-user-licenses-not-working/144017)
**Author:** [@Canary\_Speech](https://devforum.zoom.us/u/Canary_Speech)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 12:18am UTC](https://devforum.zoom.us/t/webhook-or-api-callback-on-assign-test-user-licenses-not-working/144017 "2026-06-09T00:18:18Z")
API Endpoint(s) and/or Zoom API Event(s) I’m not sure what scopes and webhook events I should be using. I do have the authorization endpoint working but that doesn’t fire in every situation. I also have the RTMS start … --- ## [Changing a user to SSO user using API](https://devforum.zoom.us/t/changing-a-user-to-sso-user-using-api/144055)
**Author:** [@swapna.cheguri](https://devforum.zoom.us/u/swapna.cheguri)\ **Replies:** 0\ **Last updated:** [June 8, 2026, 6:52pm UTC](https://devforum.zoom.us/t/changing-a-user-to-sso-user-using-api/144055 "2026-06-08T18:52:57Z")
Hello, For users who currently have “no SSO,” we enable SSO today by importing a CSV file that includes the user’s email address and selecting the “SSO User” option on the “Import from CSV” screen. This process updates … --- ## [How to retrieve Account ID for Multi-Tenant OAuth App integration for integrating Zoom APIs and receiving webhook notifications?](https://devforum.zoom.us/t/how-to-retrieve-account-id-for-multi-tenant-oauth-app-integration-for-integrating-zoom-apis-and-receiving-webhook-notifications/143973)
**Author:** [@devendra.hapase](https://devforum.zoom.us/u/devendra.hapase)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 5:06pm UTC](https://devforum.zoom.us/t/how-to-retrieve-account-id-for-multi-tenant-oauth-app-integration-for-integrating-zoom-apis-and-receiving-webhook-notifications/143973 "2026-06-08T17:06:15Z")
Hi Zoom Developer Community, We are working on Multi-Tenant OAuth App integration with Zoom, and I need the Account ID to cross validate access token with aid field in token. Also Account ID which we get in webhook noti… --- ## [Transfer Host of In Progress Meeting](https://devforum.zoom.us/t/transfer-host-of-in-progress-meeting/143969)
**Author:** [@Shawn2](https://devforum.zoom.us/u/Shawn2)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 5:01pm UTC](https://devforum.zoom.us/t/transfer-host-of-in-progress-meeting/143969 "2026-06-08T17:01:55Z")
Scenario: User A creates/hosts a meeting. User B joins the meeting. I need User B to become the host without any interaction in the Zoom UI. The host controls are passed automatically when that User joins. Is there any … --- ## [Redirect to third party URL issue](https://devforum.zoom.us/t/redirect-to-third-party-url-issue/143993)
**Author:** [@Book](https://devforum.zoom.us/u/Book)\ **Replies:** 1\ **Last updated:** [June 8, 2026, 2:22pm UTC](https://devforum.zoom.us/t/redirect-to-third-party-url-issue/143993 "2026-06-08T14:22:42Z")
Hello Zoom Developer Team, We are creating Zoom meetings dynamically through the Zoom API using the following endpoint: POST /v2/users/me/meetings Example: $response = Http::withHeaders(\[ 'Authorization' =\> 'Bear… --- ## [In-meeting chat message received webhook not firing for user-managed app](https://devforum.zoom.us/t/in-meeting-chat-message-received-webhook-not-firing-for-user-managed-app/143979)
**Author:** [@chrizbo](https://devforum.zoom.us/u/chrizbo)\ **Replies:** 3\ **Last updated:** [June 5, 2026, 6:57am UTC](https://devforum.zoom.us/t/in-meeting-chat-message-received-webhook-not-firing-for-user-managed-app/143979 "2026-06-05T06:57:26Z")
Hello! I’m trying to get chat messages alongside the RTMS transcript utterances but I can’t seem to get Zoom to send them to me. Here is the situation: App type: User-managed app Event selected: In-meeting chat messa… --- ## [GET Voicemail Transcripts](https://devforum.zoom.us/t/get-voicemail-transcripts/143988)
**Author:** [@Tom10](https://devforum.zoom.us/u/Tom10)\ **Replies:** 0\ **Last updated:** [June 4, 2026, 2:21am UTC](https://devforum.zoom.us/t/get-voicemail-transcripts/143988 "2026-06-04T02:21:33Z")
Hi there, I am attempting to use the phone/recording\_transcript/download/ API endpoint. I can see a call with the Id “7647023970127519267” in our Call Logs, which has a transcribed Voicemail message. I have the below … --- ## [Zoom Fax API 403](https://devforum.zoom.us/t/zoom-fax-api-403/143949)
**Author:** [@kenferg](https://devforum.zoom.us/u/kenferg)\ **Replies:** 3\ **Last updated:** [June 3, 2026, 6:02pm UTC](https://devforum.zoom.us/t/zoom-fax-api-403/143949 "2026-06-03T18:02:51Z")
API Endpoint(s) and/or Zoom API Event(s) phone - fax (all endpoints) Description I can successfully make requests to every API endpoint in the zoom phone API except for the fax endpoints. Every fax endpoint returns a … --- ## [Audio calls that convert to video calls do not appear in call history API or meeting API](https://devforum.zoom.us/t/audio-calls-that-convert-to-video-calls-do-not-appear-in-call-history-api-or-meeting-api/142428)
**Author:** [@RichardC](https://devforum.zoom.us/u/RichardC)\ **Replies:** 4\ **Last updated:** [June 3, 2026, 2:26pm UTC](https://devforum.zoom.us/t/audio-calls-that-convert-to-video-calls-do-not-appear-in-call-history-api-or-meeting-api/142428 "2026-06-03T14:26:16Z")
When pulling reports down for a call queue, if the call is switched from audio to video, the video activity does not appear in the report. Steps to reproduce: Create call queue and assign user 1 Call queue from user2, … --- ## [Can the call-handling voicemail-greeting PATCH be enabled for our Zoom Phone Pro license?](https://devforum.zoom.us/t/can-the-call-handling-voicemail-greeting-patch-be-enabled-for-our-zoom-phone-pro-license/143977)
**Author:** [@hmrg](https://devforum.zoom.us/u/hmrg)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 1:43pm UTC](https://devforum.zoom.us/t/can-the-call-handling-voicemail-greeting-patch-be-enabled-for-our-zoom-phone-pro-license/143977 "2026-06-03T13:43:59Z")
We’re a small clinical research site running Zoom Phone Pro, 4 users on the US/CA Unlimited Calling Plan, with a Server-to-Server OAuth app that has all the phone:\*:admin scopes. We’re trying to assign a custom voicemail… --- ## [Streaming to Zoom sessions pre-recorded videos](https://devforum.zoom.us/t/streaming-to-zoom-sessions-pre-recorded-videos/21820)
**Author:** [@rolf.findeisen](https://devforum.zoom.us/u/rolf.findeisen)\ **Replies:** 2\ **Last updated:** [June 2, 2026, 10:55am UTC](https://devforum.zoom.us/t/streaming-to-zoom-sessions-pre-recorded-videos/21820 "2026-06-02T10:55:39Z")
We are planning an event where multiple webinars are run in parallel for workshops. Parts of the elements shown are pre-recorded videos. Any suggestions how we could stream these videos to the zoom webinar directly. Doin… --- ## [chat message received webhook not being sent/recieved](https://devforum.zoom.us/t/chat-message-received-webhook-not-being-sent-recieved/143954)
**Author:** [@Conf](https://devforum.zoom.us/u/Conf)\ **Replies:** 1\ **Last updated:** [June 2, 2026, 3:13am UTC](https://devforum.zoom.us/t/chat-message-received-webhook-not-being-sent-recieved/143954 "2026-06-02T03:13:06Z")
Hi all. I am experiencing an issue where the meeting.chat\_message\_received webhook event is completely failing to fire for my Server-to-Server OAuth app, despite all required backend settings, scopes, and event subscrip… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=10) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=12)