# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=12 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 13 --- ## [Have the rate limit thresholds been raised?](https://devforum.zoom.us/t/have-the-rate-limit-thresholds-been-raised/143892)
**Author:** [@suzunosuke.miyahara](https://devforum.zoom.us/u/suzunosuke.miyahara)\ **Replies:** 3\ **Last updated:** [June 2, 2026, 3:05am UTC](https://devforum.zoom.us/t/have-the-rate-limit-thresholds-been-raised/143892 "2026-06-02T03:05:23Z")
■Prerequisites When I called the API using an OAuth app, I received the following response: “You have exceeded the daily rate limit (400) of Meeting Create/Update API requests permitted for this particular user. You ma… --- ## [Does zoom natively support audio recording at 16hkz natively?](https://devforum.zoom.us/t/does-zoom-natively-support-audio-recording-at-16hkz-natively/143887)
**Author:** [@ll11](https://devforum.zoom.us/u/ll11)\ **Replies:** 6\ **Last updated:** [June 2, 2026, 3:05am UTC](https://devforum.zoom.us/t/does-zoom-natively-support-audio-recording-at-16hkz-natively/143887 "2026-06-02T03:05:04Z")
Does zoom natively support audio recording at 16hkz natively? This means I will get the recording at 16hkz without resampling? --- ## [Zoom Video SDK API Keys](https://devforum.zoom.us/t/zoom-video-sdk-api-keys/140420)
**Author:** [@Cogmira](https://devforum.zoom.us/u/Cogmira)\ **Replies:** 5\ **Last updated:** [June 2, 2026, 3:03am UTC](https://devforum.zoom.us/t/zoom-video-sdk-api-keys/140420 "2026-06-02T03:03:00Z")
I’m trying to test Zoom Video SDK but can’t find the Video SDK API keys— I already have a Zoom Meeting SDK Pro account and need guidance on where to access or enable Video SDK credentials for testing. --- ## [Upload to Zoom via API](https://devforum.zoom.us/t/upload-to-zoom-via-api/143277)
**Author:** [@zoom33](https://devforum.zoom.us/u/zoom33)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 9:58am UTC](https://devforum.zoom.us/t/upload-to-zoom-via-api/143277 "2026-06-01T09:58:28Z")
We can currently upload recordings to Zoom manually to use later for Simulive. Is it possible to do this via API? --- ## [Create Simulive event via the API](https://devforum.zoom.us/t/create-simulive-event-via-the-api/143011)
**Author:** [@Shtiglitz](https://devforum.zoom.us/u/Shtiglitz)\ **Replies:** 2\ **Last updated:** [June 1, 2026, 9:48am UTC](https://devforum.zoom.us/t/create-simulive-event-via-the-api/143011 "2026-06-01T09:48:58Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) v2/users/me/webinars Description I am trying to create Simulive event via the API so i can create events automatically Error? what ever i a… --- ## [Participant Duration Showing as Zero from the API](https://devforum.zoom.us/t/participant-duration-showing-as-zero-from-the-api/133229)
**Author:** [@chowta](https://devforum.zoom.us/u/chowta)\ **Replies:** 4\ **Last updated:** [May 31, 2026, 3:56pm UTC](https://devforum.zoom.us/t/participant-duration-showing-as-zero-from-the-api/133229 "2026-05-31T15:56:56Z")
I’m using the GET /report/meetings/{meetingUUID}/participants API to fetch attendance data for completed meetings. However, I’ve noticed a recurring issue in some meetings: Some participants are showing duration: 0 with… --- ## [Webhook delivery stopped for specific account after user reconnect](https://devforum.zoom.us/t/webhook-delivery-stopped-for-specific-account-after-user-reconnect/142838)
**Author:** [@Pravin2](https://devforum.zoom.us/u/Pravin2)\ **Replies:** 6\ **Last updated:** [May 29, 2026, 4:45pm UTC](https://devforum.zoom.us/t/webhook-delivery-stopped-for-specific-account-after-user-reconnect/142838 "2026-05-29T16:45:36Z")
Webhook delivery stopped for specific account after user reconnect Hi, We’re a published Zoom Marketplace app (Timely — time tracking integration) experiencing a webhook delivery issue affecting a specific customer acco… --- ## [Unable to connect Click Dimension CRM with Zoom](https://devforum.zoom.us/t/unable-to-connect-click-dimension-crm-with-zoom/143914)
**Author:** [@IT125](https://devforum.zoom.us/u/IT125)\ **Replies:** 0\ **Last updated:** [May 29, 2026, 8:14am UTC](https://devforum.zoom.us/t/unable-to-connect-click-dimension-crm-with-zoom/143914 "2026-05-29T08:14:54Z")
Hi We are trying to setup connector for Click Dimension CRM with our Zoom webinars enabled meeting account. User has appropriate license for webinars but when trying to connect we are facing this: Error occurs during… --- ## [Subscription to 'app\_deauthorized' using event\_subscription POST API?](https://devforum.zoom.us/t/subscription-to-app-deauthorized-using-event-subscription-post-api/143854)
**Author:** [@ucczoomaruba](https://devforum.zoom.us/u/ucczoomaruba)\ **Replies:** 1\ **Last updated:** [May 29, 2026, 7:04am UTC](https://devforum.zoom.us/t/subscription-to-app-deauthorized-using-event-subscription-post-api/143854 "2026-05-29T07:04:40Z")
API Endpoint(s) and/or Zoom API Event(s) Event: Marketplace Webhooks - API - Zoom Developer Docs Subscription API: Marketplace APIs - API - Zoom Developer Docs Description While I am able to subscribe to the ‘meeting… --- ## [Server-to-Server OAuth App: \`meeting:read:summary:admin\` scope still not available in scope picker (2 years after #99179)](https://devforum.zoom.us/t/server-to-server-oauth-app-meetingsummary-admin-scope-still-not-available-in-scope-picker-2-years-after-99179/143862)
**Author:** [@takao](https://devforum.zoom.us/u/takao)\ **Replies:** 3\ **Last updated:** [May 29, 2026, 3:35am UTC](https://devforum.zoom.us/t/server-to-server-oauth-app-meetingsummary-admin-scope-still-not-available-in-scope-picker-2-years-after-99179/143862 "2026-05-29T03:35:02Z")
Hi Zoom Developer Team, We are experiencing the same issue described in the now 2-year-old Forum thread: The scope meeting:read:summary:admin does not appear in our Server-to-Server OAuth App’s scope picker, so we c… --- ## [Zoom API – Is per-user scoped access to recordings possible?](https://devforum.zoom.us/t/zoom-api-is-per-user-scoped-access-to-recordings-possible/143898)
**Author:** [@SamDevForum](https://devforum.zoom.us/u/SamDevForum)\ **Replies:** 0\ **Last updated:** [May 28, 2026, 9:25am UTC](https://devforum.zoom.us/t/zoom-api-is-per-user-scoped-access-to-recordings-possible/143898 "2026-05-28T09:25:58Z")
Hi all, We are exploring using the Zoom API for integrations/workflows involving user recordings in our org. Current issue From what we’ve seen: Zoom roles define permissions Groups are used for scoping When p… --- ## [Report:read:admin error](https://devforum.zoom.us/t/reportadmin-error/143897)
**Author:** [@Webinaire16](https://devforum.zoom.us/u/Webinaire16)\ **Replies:** 0\ **Last updated:** [May 28, 2026, 8:51am UTC](https://devforum.zoom.us/t/reportadmin-error/143897 "2026-05-28T08:51:33Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Not so sure of this Description \*We are trying to get the scope report:read:admin however whenever the granular scopes are added such as “\*rep… --- ## [List Auto Receptionists responses with HTTP 403](https://devforum.zoom.us/t/list-auto-receptionists-responses-with-http-403/143752)
**Author:** [@Jens3](https://devforum.zoom.us/u/Jens3)\ **Replies:** 4\ **Last updated:** [May 28, 2026, 7:36am UTC](https://devforum.zoom.us/t/list-auto-receptionists-responses-with-http-403/143752 "2026-05-28T07:36:33Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) .api.zoom.us/v2/phone/auto\_receptionists Description Our Client is able to get the Token with oAuth2, but gets an http403 (forbidden) while c… --- ## [About the Latest Rate Limits](https://devforum.zoom.us/t/about-the-latest-rate-limits/143417)
**Author:** [@suzunosuke.miyahara](https://devforum.zoom.us/u/suzunosuke.miyahara)\ **Replies:** 1\ **Last updated:** [May 28, 2026, 2:18am UTC](https://devforum.zoom.us/t/about-the-latest-rate-limits/143417 "2026-05-28T02:18:56Z")
■Prerequisites When I called the API using an OAuth app, I received the following response: “You have exceeded the daily rate limit (400) of Meeting Create/Update API requests permitted for this particular user. You ma… --- ## [Deauthorization webhook compliance: clarification on user data cleanup and token revocation](https://devforum.zoom.us/t/deauthorization-webhook-compliance-clarification-on-user-data-cleanup-and-token-revocation/143642)
**Author:** [@SVC](https://devforum.zoom.us/u/SVC)\ **Replies:** 1\ **Last updated:** [May 27, 2026, 1:40pm UTC](https://devforum.zoom.us/t/deauthorization-webhook-compliance-clarification-on-user-data-cleanup-and-token-revocation/143642 "2026-05-27T13:40:52Z")
Hi all, I’m preparing to submit three apps for Marketplace review and want to make sure I’m fully compliant with the deauthorization webhook requirements. Two of the apps are user-managed (one is OAuth2) and the third i… --- ## ["timeline" recording files return 403 AccessDenied at ssrweb.zoom.us — all other files in the same recording download fine](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881)
**Author:** [@Adam-Dobrawy](https://devforum.zoom.us/u/Adam-Dobrawy)\ **Replies:** 0\ **Last updated:** [May 27, 2026, 8:52am UTC](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881 "2026-05-27T08:52:51Z")
API Endpoint(s) and/or Zoom API Event(s) List All Recordings — GET /users/{userId}/recordings Get Meeting Recordings — GET /meetings/{meetingId}/recordings File download via the download\_url returned for each re… --- ## [Does callId from Smart Embed match the ID in phone.ai\_call\_summary\_changed Webhook?](https://devforum.zoom.us/t/does-callid-from-smart-embed-match-the-id-in-phone-ai-call-summary-changed-webhook/143880)
**Author:** [@Yu11](https://devforum.zoom.us/u/Yu11)\ **Replies:** 0\ **Last updated:** [May 27, 2026, 6:26am UTC](https://devforum.zoom.us/t/does-callid-from-smart-embed-match-the-id-in-phone-ai-call-summary-changed-webhook/143880 "2026-05-27T06:26:39Z")
API Endpoint(s) and/or Zoom API Event(s) Smart Embed Call Ended Event: developers.zoom.us/docs/phone/smart-embed-guide/#zp-call-ended-event (Please add https before the link) Webhook Event: developers.zoom.us/docs/api/… --- ## [QoS Data Empty Most of the Time](https://devforum.zoom.us/t/qos-data-empty-most-of-the-time/142576)
**Author:** [@Jon-L](https://devforum.zoom.us/u/Jon-L)\ **Replies:** 10\ **Last updated:** [May 26, 2026, 7:09pm UTC](https://devforum.zoom.us/t/qos-data-empty-most-of-the-time/142576 "2026-05-26T19:09:12Z")
The https://api.zoom.us/v2/videosdk/sessions/{sessionId}/users/qos endpoint seems to be returning data very inconsistently. We are attempting to use this during live sessions. Most of the time, the data looks like this: … --- ## [When I am creating App, I am not seeing scope user:read:presence\_status:admin in the list](https://devforum.zoom.us/t/when-i-am-creating-app-i-am-not-seeing-scope-userpresence-status-admin-in-the-list/143868)
**Author:** [@Anirudh1](https://devforum.zoom.us/u/Anirudh1)\ **Replies:** 0\ **Last updated:** [May 26, 2026, 4:17pm UTC](https://devforum.zoom.us/t/when-i-am-creating-app-i-am-not-seeing-scope-userpresence-status-admin-in-the-list/143868 "2026-05-26T16:17:56Z")
API Endpoint(s) and/or Zoom API Event(s) user:read:presence\_status:admin - To get live queue data to the AI dashboard living outside of Zoom. Description When I am creating App, I am not seeing scope user:read:presenc… --- ## [Where to enter redirect URL / whitelist URL for Server-to-Server OAuth app?](https://devforum.zoom.us/t/where-to-enter-redirect-url-whitelist-url-for-server-to-server-oauth-app/143829)
**Author:** [@AnkitaWhats](https://devforum.zoom.us/u/AnkitaWhats)\ **Replies:** 5\ **Last updated:** [May 25, 2026, 5:53pm UTC](https://devforum.zoom.us/t/where-to-enter-redirect-url-whitelist-url-for-server-to-server-oauth-app/143829 "2026-05-25T17:53:08Z")
Hello, I am creating a Server-to-Server OAuth APP and would like to know how to configure the Redirect URL or Whitelist URL for this app type. I am unable to find these options in the app settings. Could you please gu… --- ## [Getting error code 100000401 while retrying to pair room without activation token after getting result 11 on any operation](https://devforum.zoom.us/t/getting-error-code-100000401-while-retrying-to-pair-room-without-activation-token-after-getting-result-11-on-any-operation/143244)
**Author:** [@Tanish](https://devforum.zoom.us/u/Tanish)\ **Replies:** 2\ **Last updated:** [May 25, 2026, 9:47am UTC](https://devforum.zoom.us/t/getting-error-code-100000401-while-retrying-to-pair-room-without-activation-token-after-getting-result-11-on-any-operation/143244 "2026-05-25T09:47:30Z")
I’m using the Zoom Room Controller SDK (C++) to control a Zoom Room, but I’m facing a couple of issues: After pairing successfully, the room sometimes gets unpaired automatically without any callback. I only realize th… --- ## [Connection timed out after 30000 milliseconds (ERROR 28)](https://devforum.zoom.us/t/connection-timed-out-after-30000-milliseconds-error-28/143843)
**Author:** [@tomkl](https://devforum.zoom.us/u/tomkl)\ **Replies:** 1\ **Last updated:** [May 25, 2026, 2:48am UTC](https://devforum.zoom.us/t/connection-timed-out-after-30000-milliseconds-error-28/143843 "2026-05-25T02:48:52Z")
API Endpoint(s) and/or Zoom API Event(s) POST \[https://zoom.us/oauth/token\](https://zoom.us/oauth/token) GET \[https://api.zoom.us/v2/users\](https://api.zoom.us/v2/users) Description We are a high-volume user of t… --- ## [Issue with Scheduling Callback via Zoom API](https://devforum.zoom.us/t/issue-with-scheduling-callback-via-zoom-api/142993)
**Author:** [@Santhosh1](https://devforum.zoom.us/u/Santhosh1)\ **Replies:** 18\ **Last updated:** [May 23, 2026, 3:59am UTC](https://devforum.zoom.us/t/issue-with-scheduling-callback-via-zoom-api/142993 "2026-05-23T03:59:31Z")
Hi Team, I am attempting to schedule a callback from my Zoom account using the API. I have prior experience working with Zoom APIs and have successfully executed multiple API calls in the past. However, I am currently f… --- ## [I am getting Invalid Redirect URL (4,700) while authenticating my salesforce named principle](https://devforum.zoom.us/t/i-am-getting-invalid-redirect-url-4-700-while-authenticating-my-salesforce-named-principle/143830)
**Author:** [@AnkitaWhats](https://devforum.zoom.us/u/AnkitaWhats)\ **Replies:** 0\ **Last updated:** [May 22, 2026, 8:52am UTC](https://devforum.zoom.us/t/i-am-getting-invalid-redirect-url-4-700-while-authenticating-my-salesforce-named-principle/143830 "2026-05-22T08:52:30Z")
Hello, I am unable to authenticate the zoom external credentials in my salesforce org. Also I am not able to find where to add the whitelist URLs in my zoom marketplace. Error Invalid redirect: https://test-4b9-dev-e… --- ## [RTMS feature annual fee](https://devforum.zoom.us/t/rtms-feature-annual-fee/143811)
**Author:** [@Yuiki](https://devforum.zoom.us/u/Yuiki)\ **Replies:** 1\ **Last updated:** [May 22, 2026, 5:43am UTC](https://devforum.zoom.us/t/rtms-feature-annual-fee/143811 "2026-05-22T05:43:46Z")
Hello, We’re developing an APP using RTMS . We’re wondering how much to pay to use RTMS if we deploy the APP. I have contact SALES team using the form on the homepage last week, but there’s no response from sales team t… --- ## [Creating assets via API](https://devforum.zoom.us/t/creating-assets-via-api/143791)
**Author:** [@emily.garner](https://devforum.zoom.us/u/emily.garner)\ **Replies:** 0\ **Last updated:** [May 21, 2026, 6:43pm UTC](https://devforum.zoom.us/t/creating-assets-via-api/143791 "2026-05-21T18:43:25Z")
Hello, we are bulk adding many saved replies to our agent assets via API. Right now, there is no option to assign a shortcut / to these assets according to the documentation: Contact Center APIs - API - Zoom Developer Do… --- ## [Call\_history\_id is incorrect in phone.recording\_complete webhooks](https://devforum.zoom.us/t/call-history-id-is-incorrect-in-phone-recording-complete-webhooks/143790)
**Author:** [@Brit](https://devforum.zoom.us/u/Brit)\ **Replies:** 0\ **Last updated:** [May 21, 2026, 5:40pm UTC](https://devforum.zoom.us/t/call-history-id-is-incorrect-in-phone-recording-complete-webhooks/143790 "2026-05-21T17:40:59Z")
In webhooks of type “event”: “phone.recording\_completed” it has two ids that are the same. The call\_element\_id is correct. The call\_history\_id is not. We can work around this by fetching the call\_element with the API … --- ## [Migration to granular scopes failed, need help from Zoom](https://devforum.zoom.us/t/migration-to-granular-scopes-failed-need-help-from-zoom/143271)
**Author:** [@Lightbody\_DBX](https://devforum.zoom.us/u/Lightbody_DBX)\ **Replies:** 4\ **Last updated:** [May 21, 2026, 6:28am UTC](https://devforum.zoom.us/t/migration-to-granular-scopes-failed-need-help-from-zoom/143271 "2026-05-21T06:28:42Z")
We attempted to migrate our app \[1\] to granular scopes. It is working for the Development version of the app, but the Production one, even after migration, is still returning the classic scopes when new users authenticat… --- ## [participant\_joined: identifying SDK vs browser clients when email and id are empty](https://devforum.zoom.us/t/participant-joined-identifying-sdk-vs-browser-clients-when-email-and-id-are-empty/143748)
**Author:** [@AbdullahKhalid](https://devforum.zoom.us/u/AbdullahKhalid)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 3:06am UTC](https://devforum.zoom.us/t/participant-joined-identifying-sdk-vs-browser-clients-when-email-and-id-are-empty/143748 "2026-05-21T03:06:18Z")
API Endpoint(s) and/or Zoom API Event(s) meeting.participant\_joined webhook event — Meetings Webhooks - API - Zoom Developer Docs Description We’re building a server-side service that uses the meeting.participant\_join… --- ## [User.presence\_status\_updated webhook has camelcase (accountId) instead of snakecase (account\_id)](https://devforum.zoom.us/t/user-presence-status-updated-webhook-has-camelcase-accountid-instead-of-snakecase-account-id/143163)
**Author:** [@bautrey-glia](https://devforum.zoom.us/u/bautrey-glia)\ **Replies:** 1\ **Last updated:** [May 20, 2026, 11:09am UTC](https://devforum.zoom.us/t/user-presence-status-updated-webhook-has-camelcase-accountid-instead-of-snakecase-account-id/143163 "2026-05-20T11:09:23Z")
API Endpoint(s) and/or Zoom API Event(s) user.presence\_status\_updated webhook Description user.presence\_status\_updated webhook is sending invalid payload. The documentation says the payload should be payload.account\_i… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=11) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=13)