# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=14

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**Page:** 15

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## [API endpoints for Phone System Usage and Call Logs reports](https://devforum.zoom.us/t/api-endpoints-for-phone-system-usage-and-call-logs-reports/142104)

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**Author:** [@powerbi](https://devforum.zoom.us/u/powerbi)\
**Replies:** 2\
**Last updated:** [May 12, 2026, 4:56pm UTC](https://devforum.zoom.us/t/api-endpoints-for-phone-system-usage-and-call-logs-reports/142104 "2026-05-12T16:56:15Z")

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Hi everyone, I’ve reviewed the Zoom API documentation but couldn’t find endpoints that provide the same data as in the Zoom Web Admin portal. Specifically, I’m looking for API endpoints that return data available in th…

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## [Webhook URL validation failed on Production General App - endpoint returns 200 with correct HMAC response](https://devforum.zoom.us/t/webhook-url-validation-failed-on-production-general-app-endpoint-returns-200-with-correct-hmac-response/143028)

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**Author:** [@AndyJay](https://devforum.zoom.us/u/AndyJay)\
**Replies:** 5\
**Last updated:** [May 12, 2026, 10:07am UTC](https://devforum.zoom.us/t/webhook-url-validation-failed-on-production-general-app-endpoint-returns-200-with-correct-hmac-response/143028 "2026-05-12T10:07:48Z")

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API Endpoint / Zoom API Event: endpoint.url\_validation - Event Notification Endpoint URL validation on Zoom Marketplace Production app Description: I have a General App in Production submission. My webhook endpoint corr…

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## [Unable to generate OAuth token receiving 400 Bad Request error](https://devforum.zoom.us/t/unable-to-generate-oauth-token-receiving-400-bad-request-error/143443)

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**Author:** [@Sivakumar](https://devforum.zoom.us/u/Sivakumar)\
**Replies:** 1\
**Last updated:** [May 12, 2026, 6:44am UTC](https://devforum.zoom.us/t/unable-to-generate-oauth-token-receiving-400-bad-request-error/143443 "2026-05-12T06:44:57Z")

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Unable to generate OAuth token receiving 400 Bad Request error

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## [Zoom "Server to Server OAuth App" "Webhook" receives 401 from Power Automate](https://devforum.zoom.us/t/zoom-server-to-server-oauth-app-webhook-receives-401-from-power-automate/143529)

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**Author:** [@nkelkar](https://devforum.zoom.us/u/nkelkar)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 10:48pm UTC](https://devforum.zoom.us/t/zoom-server-to-server-oauth-app-webhook-receives-401-from-power-automate/143529 "2026-05-11T22:48:30Z")

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API Endpoint(s) and/or Zoom API Event(s) API EndPoint Created “Server to Server OAuth App” “Webhook” and connected to Power Automate. The Endpoint URL is validated. I used a custom utility for generating the HMAC to co…

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## [Zoom and Torii Integration!](https://devforum.zoom.us/t/zoom-and-torii-integration/143528)

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**Author:** [@Giovanni2](https://devforum.zoom.us/u/Giovanni2)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 9:57pm UTC](https://devforum.zoom.us/t/zoom-and-torii-integration/143528 "2026-05-11T21:57:58Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Linking Torii with Zoom API Description Currently integrating Torii with Zoom API and getting an error. This application was previously integ…

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## [Request: Enable RTMS access for AI Meeting  Assistant ](https://devforum.zoom.us/t/request-enable-rtms-access-for-ai-meeting-assistant/143445)

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**Author:** [@ceociocto](https://devforum.zoom.us/u/ceociocto)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 8:17pm UTC](https://devforum.zoom.us/t/request-enable-rtms-access-for-ai-meeting-assistant/143445 "2026-05-11T20:17:06Z")

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Hi Zoom Team, I’m building an AI-powered interactive meeting assistant. I would like to request RTMS (Realtime Media Streams) access for my Zoom account to enable real-time audio and transcript streaming for our appl…

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## [4711 error when calling accounts endpoint with Server-to-Server OAuth](https://devforum.zoom.us/t/4711-error-when-calling-accounts-endpoint-with-server-to-server-oauth/143513)

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**Author:** [@keitaSatoh](https://devforum.zoom.us/u/keitaSatoh)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 3:04pm UTC](https://devforum.zoom.us/t/4711-error-when-calling-accounts-endpoint-with-server-to-server-oauth/143513 "2026-05-11T15:04:19Z")

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We are seeing a 4711 error when calling the accounts endpoint using Server-to-Server OAuth. The other day, the system we implemented stopped working properly. When we checked, we found that the Server-to-Server OAuth ap…

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## [Discrepancy in web license count vs /accounts/me/plans/usage](https://devforum.zoom.us/t/discrepancy-in-web-license-count-vs-accounts-me-plans-usage/143511)

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**Author:** [@gpieroni](https://devforum.zoom.us/u/gpieroni)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 1:28pm UTC](https://devforum.zoom.us/t/discrepancy-in-web-license-count-vs-accounts-me-plans-usage/143511 "2026-05-11T13:28:27Z")

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API Endpoint(s) and/or Zoom API Event(s) /accounts/me/plans/usage Description The API returns 6 less total licenses than what displays on the Web UI Error? No error How To Reproduce Steps to reproduce the behavior…

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## [Request: Extend Trial RTMS access for AI meeting efficiency assistant](https://devforum.zoom.us/t/request-extend-trial-rtms-access-for-ai-meeting-efficiency-assistant/143469)

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**Author:** [@David51](https://devforum.zoom.us/u/David51)\
**Replies:** 2\
**Last updated:** [May 11, 2026, 8:03am UTC](https://devforum.zoom.us/t/request-extend-trial-rtms-access-for-ai-meeting-efficiency-assistant/143469 "2026-05-11T08:03:20Z")

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Hi Zoom Team, Previously I applied trial RTMS access for my AI meeting efficiency assistant. please refer to this topic(topicid=142971). This is a POC to improve our enterprise level meeting efficiency, currently it goe…

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## [MCP Server Tool search\_meetings failing to return upcoming/scheduled meetings](https://devforum.zoom.us/t/mcp-server-tool-search-meetings-failing-to-return-upcoming-scheduled-meetings/143452)

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**Author:** [@product\_integrations](https://devforum.zoom.us/u/product_integrations)\
**Replies:** 1\
**Last updated:** [May 11, 2026, 6:37am UTC](https://devforum.zoom.us/t/mcp-server-tool-search-meetings-failing-to-return-upcoming-scheduled-meetings/143452 "2026-05-11T06:37:40Z")

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MCP Tool: search\_meetings Description I am using the official Zoom MCP /docs/mcp/zoom/ to build an AI agent that retrieves meeting assets. The workflow relies on search\_meetings to find a meeting UUID, which is then p…

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## [How the expiration time for refresh tokens is calculated](https://devforum.zoom.us/t/how-the-expiration-time-for-refresh-tokens-is-calculated/143290)

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**Author:** [@suzunosuke.miyahara](https://devforum.zoom.us/u/suzunosuke.miyahara)\
**Replies:** 4\
**Last updated:** [May 11, 2026, 1:12am UTC](https://devforum.zoom.us/t/how-the-expiration-time-for-refresh-tokens-is-calculated/143290 "2026-05-11T01:12:56Z")

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■Prerequisites One of the Zoom API’s restrictions is the expiration of refresh tokens. ◇Zoom API Restrictions ・The refresh token used to call the Zoom API expires 90 days after its last use. If this period is exceede…

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## [Common challenges with Zoom API development?](https://devforum.zoom.us/t/common-challenges-with-zoom-api-development/143474)

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**Author:** [@my12](https://devforum.zoom.us/u/my12)\
**Replies:** 0\
**Last updated:** [May 9, 2026, 11:59am UTC](https://devforum.zoom.us/t/common-challenges-with-zoom-api-development/143474 "2026-05-09T11:59:15Z")

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Hi everyone, I’m exploring Zoom APIs and SDKs for a small integration project and wanted to ask a general question. What are the most common challenges developers usually face when working with Zoom APIs (rate limits, …

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## [Password in URL validation](https://devforum.zoom.us/t/password-in-url-validation/143407)

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**Author:** [@Brent1](https://devforum.zoom.us/u/Brent1)\
**Replies:** 1\
**Last updated:** [May 8, 2026, 1:12pm UTC](https://devforum.zoom.us/t/password-in-url-validation/143407 "2026-05-08T13:12:13Z")

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We are trying to use optical character recognition to scan the meeting URL from a calendar entry on a user’s phone screen. It works fairly well, but often the decoding is off by a single character (such as swapping “o” …

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## [BUG: zp-input-sms fails to navigate or pre-fill number in Zoom Phone Smart Embed](https://devforum.zoom.us/t/bug-zp-input-sms-fails-to-navigate-or-pre-fill-number-in-zoom-phone-smart-embed/143447)

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**Author:** [@usafilesolutions](https://devforum.zoom.us/u/usafilesolutions)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 8:47am UTC](https://devforum.zoom.us/t/bug-zp-input-sms-fails-to-navigate-or-pre-fill-number-in-zoom-phone-smart-embed/143447 "2026-05-08T08:47:02Z")

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API Endpoint(s) and/or Zoom API Event(s) Feature: Zoom Phone Smart Embed - Interaction Event/Command: zp-input-sms Description We are facing a critical regression with the zp-input-sms command in the Zoom Phone S…

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## [Handling VAT and international pricing with Zoom API integrations](https://devforum.zoom.us/t/handling-vat-and-international-pricing-with-zoom-api-integrations/143434)

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**Author:** [@vatuser](https://devforum.zoom.us/u/vatuser)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 8:45am UTC](https://devforum.zoom.us/t/handling-vat-and-international-pricing-with-zoom-api-integrations/143434 "2026-05-08T08:45:33Z")

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Hi everyone, I’m currently working on a SaaS project where I’m integrating Zoom APIs for meetings and user-based services. Everything is working fine on the technical side, but I’ve run into a challenge when it comes to…

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## [Webinar scopes not showing in Zoom Marketplace App despite having paid Webinar license](https://devforum.zoom.us/t/webinar-scopes-not-showing-in-zoom-marketplace-app-despite-having-paid-webinar-license/143428)

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**Author:** [@Corepath](https://devforum.zoom.us/u/Corepath)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 8:44am UTC](https://devforum.zoom.us/t/webinar-scopes-not-showing-in-zoom-marketplace-app-despite-having-paid-webinar-license/143428 "2026-05-08T08:44:36Z")

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Hi, I am trying to integrate Zoom Webinars with n8n via the Zoom API. I have a paid Webinar license on my account (Pro plan + Webinar add-on), but when I create a General App on the Zoom App Marketplace and search fo…

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## [Zoom rooms setting update](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802)

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**Author:** [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Replies:** 19\
**Last updated:** [May 6, 2026, 7:35pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802 "2026-05-06T19:35:47Z")

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When configuring Digital Signage playlist display period for a Zoom Room using the Settings API, the playlist is being scheduled for the entire day, ignoring the specified display time window. PATCH /v2/rooms/{roomId}/s…

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## [v2/past\_meetings/{meetingUUID}/archive\_files not returning attachments—only audio, video, chat, and txt files](https://devforum.zoom.us/t/v2-past-meetings-meetinguuid-archive-files-not-returning-attachments-only-audio-video-chat-and-txt-files/143358)

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**Author:** [@Albertano\_Angel](https://devforum.zoom.us/u/Albertano_Angel)\
**Replies:** 2\
**Last updated:** [May 5, 2026, 11:57pm UTC](https://devforum.zoom.us/t/v2-past-meetings-meetinguuid-archive-files-not-returning-attachments-only-audio-video-chat-and-txt-files/143358 "2026-05-05T23:57:08Z")

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Subject: /v2/past\_meetings/{meetingUUID}/archive\_files not returning attachments—only audio, video, chat, and txt files Description: Hello Support Team, I am using the endpoint: GET /v2/past\_meetings/{meetingUUID}/ar…

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## [Webhooks just suddenly stopped but webhook url shows as validated](https://devforum.zoom.us/t/webhooks-just-suddenly-stopped-but-webhook-url-shows-as-validated/143292)

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**Author:** [@Sam17](https://devforum.zoom.us/u/Sam17)\
**Replies:** 3\
**Last updated:** [May 5, 2026, 2:50pm UTC](https://devforum.zoom.us/t/webhooks-just-suddenly-stopped-but-webhook-url-shows-as-validated/143292 "2026-05-05T14:50:04Z")

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My own logs show we got webhooks for our app up until 10pm on 29th April, however, since then despite being validated the webhook simply wont fire, I would show proof of validation but I am not allowed to upload photos d…

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## [S2S OAuth read scopes not in picker](https://devforum.zoom.us/t/s2s-oauth-read-scopes-not-in-picker/143279)

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**Author:** [@Abby](https://devforum.zoom.us/u/Abby)\
**Replies:** 3\
**Last updated:** [May 5, 2026, 12:12pm UTC](https://devforum.zoom.us/t/s2s-oauth-read-scopes-not-in-picker/143279 "2026-05-05T12:12:54Z")

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I have a Server-to-Server OAuth app and cannot find meeting:read:list\_registrants:admin and meeting:read:registrant:admin in the scope picker. A Zoom developer advocate on the dev forum confirmed this is an account confi…

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## [Using messaging endpoint, engagement loses original outgoing message within 15 minutes](https://devforum.zoom.us/t/using-messaging-endpoint-engagement-loses-original-outgoing-message-within-15-minutes/143362)

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**Author:** [@cwcage](https://devforum.zoom.us/u/cwcage)\
**Replies:** 0\
**Last updated:** [May 5, 2026, 4:48am UTC](https://devforum.zoom.us/t/using-messaging-endpoint-engagement-loses-original-outgoing-message-within-15-minutes/143362 "2026-05-05T04:48:31Z")

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I have a problem where messaging engagements we create via API seem to close in less than 15 minutes. I need them to stay open so that if a consumer responds, my agents can see the original message the consumer responde…

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## [Zoom Phone Webhooks not firing for inbound caller events (but working for callee / outbound events)](https://devforum.zoom.us/t/zoom-phone-webhooks-not-firing-for-inbound-caller-events-but-working-for-callee-outbound-events/143360)

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**Author:** [@ChristopheB](https://devforum.zoom.us/u/ChristopheB)\
**Replies:** 0\
**Last updated:** [May 5, 2026, 1:39am UTC](https://devforum.zoom.us/t/zoom-phone-webhooks-not-firing-for-inbound-caller-events-but-working-for-callee-outbound-events/143360 "2026-05-05T01:39:08Z")

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I am trying to subscribe to caller events so I can recognize when when nobody ansers a call, so we can send them a text to follow up. I am looking to trigger webhooks based on inbound calls. I have setup a webhook in z…

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## [Zoom Contact Center - Engagment End Call - Missing Scopes](https://devforum.zoom.us/t/zoom-contact-center-engagment-end-call-missing-scopes/143234)

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**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\
**Replies:** 1\
**Last updated:** [May 4, 2026, 3:37pm UTC](https://devforum.zoom.us/t/zoom-contact-center-engagment-end-call-missing-scopes/143234 "2026-05-04T15:37:01Z")

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Hello, We are trying to use the Zoom Contact Center API to end an engagement. We are using this endpoint: https://api.zoom.us/v2/contact\_center/engagements/JgYY2rHdS\_mmuW-2FweheQ\\\] We are sending this data: {“engage…

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## [The new My notes feature seems to be sending phantom join + left webhook data](https://devforum.zoom.us/t/the-new-my-notes-feature-seems-to-be-sending-phantom-join-left-webhook-data/143269)

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**Author:** [@Lightbody\_DBX](https://devforum.zoom.us/u/Lightbody_DBX)\
**Replies:** 2\
**Last updated:** [May 4, 2026, 7:02am UTC](https://devforum.zoom.us/t/the-new-my-notes-feature-seems-to-be-sending-phantom-join-left-webhook-data/143269 "2026-05-04T07:02:22Z")

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We have observed that if a user has activated the new “My notes” feature and then joins a known meeting, we will receive a meeting.participant\_joined and meeting.participant\_left events for TWO meetings: The real meeti…

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## [Server-to-Server OAuth app - Badge Presence & Google Cal](https://devforum.zoom.us/t/server-to-server-oauth-app-badge-presence-google-cal/143251)

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**Author:** [@Alex30](https://devforum.zoom.us/u/Alex30)\
**Replies:** 1\
**Last updated:** [May 1, 2026, 4:48pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-app-badge-presence-google-cal/143251 "2026-05-01T16:48:31Z")

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We have a Server-to-Server OAuth app and when a room is booked via Google Calendar and synced to Zoom Workspaces, we need to trigger an auto check-in via API when we detect badge presence through Openpath. We’ve tried PO…

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## [Call Queue event webhooks options?](https://devforum.zoom.us/t/call-queue-event-webhooks-options/143275)

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**Author:** [@rwsLarryW](https://devforum.zoom.us/u/rwsLarryW)\
**Replies:** 0\
**Last updated:** [April 30, 2026, 3:24pm UTC](https://devforum.zoom.us/t/call-queue-event-webhooks-options/143275 "2026-04-30T15:24:40Z")

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Where are the call queue related endpoints and webhooks? Coming from other phone system APIs, I find it odd that there aren’t any webhooks or API calls for call queue related events. I would want hooks for opt-in/out eve…

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## [Replicating User performance reports: Leaderboard with APIs](https://devforum.zoom.us/t/replicating-user-performance-reports-leaderboard-with-apis/143265)

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**Author:** [@Zarchii](https://devforum.zoom.us/u/Zarchii)\
**Replies:** 0\
**Last updated:** [April 30, 2026, 10:56am UTC](https://devforum.zoom.us/t/replicating-user-performance-reports-leaderboard-with-apis/143265 "2026-04-30T10:56:19Z")

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Hi, As the title suggests I have been looking to try to replicate the User performance reports: Leaderboard that is located in the Zoom phone analytics area of Zoom using APIs or to pull it directly if that is possible.…

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## [Webhook events are not being sent from my beta test app](https://devforum.zoom.us/t/webhook-events-are-not-being-sent-from-my-beta-test-app/137121)

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**Author:** [@Ethan8](https://devforum.zoom.us/u/Ethan8)\
**Replies:** 1\
**Last updated:** [April 30, 2026, 6:06am UTC](https://devforum.zoom.us/t/webhook-events-are-not-being-sent-from-my-beta-test-app/137121 "2026-04-30T06:06:05Z")

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I have recently submitted my Zoom app for review. It is a general app that utilizes the recording.transcript\_complete, and meeting.summary\_completed events. I have successfully set up my own account using the production…

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## [Webhook events not being delivered for beta-approved OAuth app](https://devforum.zoom.us/t/webhook-events-not-being-delivered-for-beta-approved-oauth-app/142417)

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**Author:** [@scottyf](https://devforum.zoom.us/u/scottyf)\
**Replies:** 4\
**Last updated:** [April 30, 2026, 6:05am UTC](https://devforum.zoom.us/t/webhook-events-not-being-delivered-for-beta-approved-oauth-app/142417 "2026-04-30T06:05:34Z")

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I’m building an OAuth app that processes Zoom meeting transcripts. The app has been approved for beta testing. I’m using production credentials. I’ve subscribed to recording.transcript\_completed and meeting.ended events…

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## [Recording File "double\_click\_to\_convert" wasn't created/cannot be found](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220)

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**Author:** [@danieI](https://devforum.zoom.us/u/danieI)\
**Replies:** 13\
**Last updated:** [April 30, 2026, 12:50am UTC](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220 "2026-04-30T00:50:47Z")

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Hello everyone, last week I made a recording of an important interview on my macbook via the zoom desktop app. After closing the recording I wanted to look over it again but couldn’t convert the video. When I try to con…

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