# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=142

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**Page:** 143

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## [Persistent screen names across all of Zoom Events?](https://devforum.zoom.us/t/persistent-screen-names-across-all-of-zoom-events/95616)

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**Author:** [@rtu](https://devforum.zoom.us/u/rtu)\
**Replies:** 1\
**Last updated:** [September 29, 2023, 5:37pm UTC](https://devforum.zoom.us/t/persistent-screen-names-across-all-of-zoom-events/95616 "2023-09-29T17:37:40Z")

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Hi all, first post here and have a unique use case I’m trying to figure out. We plan to use external registration for our Zoom Events and pre-register them via api and allow authentication with just email (no zoom accou…

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## [Live meeting doesn't show up in mertics meetings](https://devforum.zoom.us/t/live-meeting-doesnt-show-up-in-mertics-meetings/95918)

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**Author:** [@raza.ali](https://devforum.zoom.us/u/raza.ali)\
**Replies:** 1\
**Last updated:** [September 29, 2023, 5:32pm UTC](https://devforum.zoom.us/t/live-meeting-doesnt-show-up-in-mertics-meetings/95918 "2023-09-29T17:32:51Z")

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Hi We are consuming QSS events for our customers and also using the API every so often to make sure we didn’t miss an event to create or drop a meeting. We have witnessed cases where a meeting is in progress as witness…

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## [Sometimes meeting participants are identfied as duplicates](https://devforum.zoom.us/t/sometimes-meeting-participants-are-identfied-as-duplicates/95929)

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**Author:** [@KiranParkkalkalam](https://devforum.zoom.us/u/KiranParkkalkalam)\
**Replies:** 1\
**Last updated:** [September 29, 2023, 5:27pm UTC](https://devforum.zoom.us/t/sometimes-meeting-participants-are-identfied-as-duplicates/95929 "2023-09-29T17:27:17Z")

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Sometimes in some meetings, certain participants who joins from browser are getting identified as two. After 3 or 4 minutes, the “duplicate” participant leaves the call. Can you please provide any guidance on how to solv…

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## [Get Past Meetings with tracking fields](https://devforum.zoom.us/t/get-past-meetings-with-tracking-fields/95710)

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**Author:** [@ghanshyam.kulkarni](https://devforum.zoom.us/u/ghanshyam.kulkarni)\
**Replies:** 6\
**Last updated:** [September 29, 2023, 4:52pm UTC](https://devforum.zoom.us/t/get-past-meetings-with-tracking-fields/95710 "2023-09-29T16:52:20Z")

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My requirement is simple here, I want to get the user specific past meeting using user email, See the endpoint below, https://api.zoom.us/v2/users/user\_email/meetings?type=previous\_meetings. I can get only meeting rel…

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## [Hubspot to Zoom webhook now failing ; worked until recently to enroll contacts into webinars](https://devforum.zoom.us/t/hubspot-to-zoom-webhook-now-failing-worked-until-recently-to-enroll-contacts-into-webinars/95884)

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**Author:** [@kevin.gagnon](https://devforum.zoom.us/u/kevin.gagnon)\
**Replies:** 3\
**Last updated:** [September 29, 2023, 3:01pm UTC](https://devforum.zoom.us/t/hubspot-to-zoom-webhook-now-failing-worked-until-recently-to-enroll-contacts-into-webinars/95884 "2023-09-29T15:01:35Z")

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Hi ! Up till recently, we were using a simple webhook to enroll our Hubspot contacts into our Zoom webinars. It was still working correctly in June 2023. We now have two webinars hosted and none are receiving the regist…

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## [After switching a client to use OAuth from JWT the recording endpoint no longer include play\_url or download\_url](https://devforum.zoom.us/t/after-switching-a-client-to-use-oauth-from-jwt-the-recording-endpoint-no-longer-include-play-url-or-download-url/95385)

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**Author:** [@eschug](https://devforum.zoom.us/u/eschug)\
**Replies:** 7\
**Last updated:** [September 28, 2023, 6:09pm UTC](https://devforum.zoom.us/t/after-switching-a-client-to-use-oauth-from-jwt-the-recording-endpoint-no-longer-include-play-url-or-download-url/95385 "2023-09-28T18:09:17Z")

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The urls were appearing before switching to OAuth, but after switching it lists the recordings associated with the call but doesn’t include either of the urls. Nothing else in our software has changed and we just switch …

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## [Zoom transcription in the cloud](https://devforum.zoom.us/t/zoom-transcription-in-the-cloud/95871)

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**Author:** [@eladw](https://devforum.zoom.us/u/eladw)\
**Replies:** 1\
**Last updated:** [September 27, 2023, 7:41pm UTC](https://devforum.zoom.us/t/zoom-transcription-in-the-cloud/95871 "2023-09-27T19:41:54Z")

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Hello, Is there a way to save meeting transcript to Zoom cloud without recording? Is there any API to fetch only transcripts ? Thanks.

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## [How can I get transcript(closed caption) with speaker name?](https://devforum.zoom.us/t/how-can-i-get-transcript-closed-caption-with-speaker-name/95778)

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**Author:** [@yuyaito](https://devforum.zoom.us/u/yuyaito)\
**Replies:** 3\
**Last updated:** [September 27, 2023, 7:03pm UTC](https://devforum.zoom.us/t/how-can-i-get-transcript-closed-caption-with-speaker-name/95778 "2023-09-27T19:03:58Z")

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I need to use Japanese transcription. I turned on Japanese caption In zoom meeting and downloaded closed caption after this zoom meeting. But this caption does not include speaker name such as timeline file. How can I …

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## [Server To Server OAuth - 401 Unauthorized returned](https://devforum.zoom.us/t/server-to-server-oauth-401-unauthorized-returned/95834)

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**Author:** [@cmcdaniel](https://devforum.zoom.us/u/cmcdaniel)\
**Replies:** 1\
**Last updated:** [September 27, 2023, 3:19pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-401-unauthorized-returned/95834 "2023-09-27T15:19:49Z")

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We are authenticating and receiving a token. However, in our C# Rest API. We to use client\_credentials as Grant Type for it to return the token from the app. Can you confirm if this is correct? It seems like client\_…

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## [Cannot connect to Zoom using PSZoom in powershell](https://devforum.zoom.us/t/cannot-connect-to-zoom-using-pszoom-in-powershell/95538)

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**Author:** [@jgorbea](https://devforum.zoom.us/u/jgorbea)\
**Replies:** 4\
**Last updated:** [September 26, 2023, 9:00pm UTC](https://devforum.zoom.us/t/cannot-connect-to-zoom-using-pszoom-in-powershell/95538 "2023-09-26T21:00:21Z")

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I created Server-to-ServerOauth. I granted a scope to access the zoom rooms. It provided me an accountid, client id and secret. I also noticed it created two different tokens called secret token and verification token I…

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## [When hubspot attempts to send a webhook to zoom, it fails with this error: 'The server responded with a client error'](https://devforum.zoom.us/t/when-hubspot-attempts-to-send-a-webhook-to-zoom-it-fails-with-this-error-the-server-responded-with-a-client-error/93960)

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**Author:** [@sales6](https://devforum.zoom.us/u/sales6)\
**Replies:** 2\
**Last updated:** [September 26, 2023, 8:55pm UTC](https://devforum.zoom.us/t/when-hubspot-attempts-to-send-a-webhook-to-zoom-it-fails-with-this-error-the-server-responded-with-a-client-error/93960 "2023-09-26T20:55:28Z")

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When hubspot attempts to send a webhook to zoom, it fails with this error: ‘The server responded with a client error’ Here’s the webhook: zoom.us/hubspot/webhook?webinar\_id=86335706217

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## [API response no longer contains \`presence\_status\`](https://devforum.zoom.us/t/api-response-no-longer-contains-presence-status/95277)

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**Author:** [@udu](https://devforum.zoom.us/u/udu)\
**Replies:** 2\
**Last updated:** [September 26, 2023, 8:35pm UTC](https://devforum.zoom.us/t/api-response-no-longer-contains-presence-status/95277 "2023-09-26T20:35:25Z")

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API Endpoint(s) and/or Zoom API Event(s) https://developers.zoom.us/docs/team-chat-apps/apis/#operation/searchCompanyContacts Description The endpoint response no longer contains presence\_status. We first noticed this…

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## [Need proper guidance](https://devforum.zoom.us/t/need-proper-guidance/95503)

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**Author:** [@jainrakshit\_04](https://devforum.zoom.us/u/jainrakshit_04)\
**Replies:** 1\
**Last updated:** [September 26, 2023, 8:29pm UTC](https://devforum.zoom.us/t/need-proper-guidance/95503 "2023-09-26T20:29:32Z")

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Hello community, I am currently working to integrate zoom in my website, so I came across meeting sdk, but then was lost in documentation, and got confused in the end, as it was my first time doing all this. So here is…

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## [ZOOM REST API add participant to meeting: Code 124 "Invalid access token" Error](https://devforum.zoom.us/t/zoom-rest-api-add-participant-to-meeting-code-124-invalid-access-token-error/95559)

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**Author:** [@mbeede](https://devforum.zoom.us/u/mbeede)\
**Replies:** 13\
**Last updated:** [September 26, 2023, 7:14pm UTC](https://devforum.zoom.us/t/zoom-rest-api-add-participant-to-meeting-code-124-invalid-access-token-error/95559 "2023-09-26T19:14:01Z")

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API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/meetings/\[meeting number\]/registrants Description Greetings - I am calling the Rest API to add a registrant to an existing meeting. First I am trying to…

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## [Unable to add scopes: \[billing\_plan:read:admin\]](https://devforum.zoom.us/t/unable-to-add-scopes-billing-planadmin/95740)

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**Author:** [@Waleed-Afzal](https://devforum.zoom.us/u/Waleed-Afzal)\
**Replies:** 9\
**Last updated:** [September 26, 2023, 2:53pm UTC](https://devforum.zoom.us/t/unable-to-add-scopes-billing-planadmin/95740 "2023-09-26T14:53:19Z")

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Hi! @elisa.zoom I am using the server-to-server oauth App and generate the account\_id, client\_id and client\_secret and gettig the the oauth token by using this endpoint https://zoom.us/oauth/token I want to get the us…

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## [API /users response is missing fields that /users/ID provides](https://devforum.zoom.us/t/api-users-response-is-missing-fields-that-users-id-provides/95618)

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**Author:** [@Jase\_Wells](https://devforum.zoom.us/u/Jase_Wells)\
**Replies:** 2\
**Last updated:** [September 26, 2023, 2:43pm UTC](https://devforum.zoom.us/t/api-users-response-is-missing-fields-that-users-id-provides/95618 "2023-09-26T14:43:15Z")

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I’m using the API to integrate Zoom details into our users’ corporate intranet profiles — for example, so their meeting URL can be shown internally. So I call /users to get all our active users in Zoom and loop through …

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## [Some meetings (Type:3) are missing start\_time](https://devforum.zoom.us/t/some-meetings-type-3-are-missing-start-time/94519)

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**Author:** [@gibron](https://devforum.zoom.us/u/gibron)\
**Replies:** 5\
**Last updated:** [September 26, 2023, 1:35pm UTC](https://devforum.zoom.us/t/some-meetings-type-3-are-missing-start-time/94519 "2023-09-26T13:35:55Z")

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API Endpoint(s) and/or Zoom API Event(s) GET /users/{userId}/meetings Description I am finding that when getting the list of meetings some meetings of type 3 (recurring) do not have a value for start\_time while others…

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## [Inquire password null value](https://devforum.zoom.us/t/inquire-password-null-value/95168)

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**Author:** [@works\_app](https://devforum.zoom.us/u/works_app)\
**Replies:** 4\
**Last updated:** [September 26, 2023, 1:22pm UTC](https://devforum.zoom.us/t/inquire-password-null-value/95168 "2023-09-26T13:22:52Z")

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Hello. We automatically create and provide a zoom meeting link. I understand that when you automatically create a meeting link, you also provide a password. By the way, I see a null value like the attached image. W…

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## [How to play recordings after switching to OAuth 2.0](https://devforum.zoom.us/t/how-to-play-recordings-after-switching-to-oauth-2-0/95751)

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**Author:** [@corneliu9999999](https://devforum.zoom.us/u/corneliu9999999)\
**Replies:** 3\
**Last updated:** [September 26, 2023, 12:18pm UTC](https://devforum.zoom.us/t/how-to-play-recordings-after-switching-to-oauth-2-0/95751 "2023-09-26T12:18:25Z")

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Hi Corneliu, We switched to OAuth 2.0 from JWT authentication and are able to get our meeting recordings. We need to play meeting recordings for training purposes, and previously we were doing that by accessing them li…

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## [Zoom Meeting Recordings to upload on external server](https://devforum.zoom.us/t/zoom-meeting-recordings-to-upload-on-external-server/95641)

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**Author:** [@faiziqureshi2504](https://devforum.zoom.us/u/faiziqureshi2504)\
**Replies:** 5\
**Last updated:** [September 26, 2023, 12:14pm UTC](https://devforum.zoom.us/t/zoom-meeting-recordings-to-upload-on-external-server/95641 "2023-09-26T12:14:51Z")

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I am using Zoom REST API https://api.zoom.us/v2/users/me/meetings to create meeting link and then sent this join\_url to specific users via Email. When user join meeting, auto recording starts. And once meeting ends, the…

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## [Zooom Basic Users Limit](https://devforum.zoom.us/t/zooom-basic-users-limit/95782)

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**Author:** [@allen](https://devforum.zoom.us/u/allen)\
**Replies:** 1\
**Last updated:** [September 26, 2023, 5:48am UTC](https://devforum.zoom.us/t/zooom-basic-users-limit/95782 "2023-09-26T05:48:27Z")

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Hello there, We are currently on a Pro License and noted the 9,999 Basic Users Limit. If we run into the limit in the future, can the limit be increased or is it a hard limit? We are okay to pay for the increase (saw a…

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## [Multiple meeting within a Zoom Room have the same UUID and ID](https://devforum.zoom.us/t/multiple-meeting-within-a-zoom-room-have-the-same-uuid-and-id/95784)

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**Author:** [@jiqyu](https://devforum.zoom.us/u/jiqyu)\
**Replies:** 1\
**Last updated:** [September 26, 2023, 5:46am UTC](https://devforum.zoom.us/t/multiple-meeting-within-a-zoom-room-have-the-same-uuid-and-id/95784 "2023-09-26T05:46:27Z")

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Format Your New Topic as Follows: /metrics/zoomrooms/{room\_id} Description when I use /metrics/zoomrooms/{room\_id} to list all meetings held in a meeting room within Aug. I found multiple meetings have the same UUID, I…

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## [Inability to fetch the meeting from API after getting CoHost](https://devforum.zoom.us/t/inability-to-fetch-the-meeting-from-api-after-getting-cohost/95638)

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**Author:** [@soluwalana](https://devforum.zoom.us/u/soluwalana)\
**Replies:** 2\
**Last updated:** [September 26, 2023, 1:57am UTC](https://devforum.zoom.us/t/inability-to-fetch-the-meeting-from-api-after-getting-cohost/95638 "2023-09-26T01:57:59Z")

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I am building a Zoom App, and I have a Zoom OAuth token associated with my user. I joined a meeting and was given a Co-Host role. After being given the Co-Host role, I try to attempt to get the meeting I’m in on the se…

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## [300 Error Attempting to Download Recordings with OAuth token](https://devforum.zoom.us/t/300-error-attempting-to-download-recordings-with-oauth-token/93724)

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**Author:** [@homenko-in](https://devforum.zoom.us/u/homenko-in)\
**Replies:** 1\
**Last updated:** [September 25, 2023, 9:49pm UTC](https://devforum.zoom.us/t/300-error-attempting-to-download-recordings-with-oauth-token/93724 "2023-09-25T21:49:19Z")

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I got “{“status”:false,“errorCode”:300,“errorMessage”:“Forbidden”}” while trying to download record with Oauth token. Token is good – all other endpoints of Zoom API are working with this token. All scopes are enabled. …

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## [Cannot download cloud recording with oauth token - Forbidden 124](https://devforum.zoom.us/t/cannot-download-cloud-recording-with-oauth-token-forbidden-124/90540)

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**Author:** [@choksheak-dbx](https://devforum.zoom.us/u/choksheak-dbx)\
**Replies:** 13\
**Last updated:** [September 25, 2023, 9:48pm UTC](https://devforum.zoom.us/t/cannot-download-cloud-recording-with-oauth-token-forbidden-124/90540 "2023-09-25T21:48:24Z")

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I’m getting this error when trying to download a recording file using an oauth token. {"status":false,"errorCode":124,"errorMessage":"Forbidden"} Command I used: curl -H "Authorization: Bearer ACCESS\_TOKEN" https://dr…

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## [Migration from JWT to Server-to-Server OAuth utilizing C# .Net Framework 4.7 Console App](https://devforum.zoom.us/t/migration-from-jwt-to-server-to-server-oauth-utilizing-c-net-framework-4-7-console-app/95133)

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**Author:** [@cmcdaniel](https://devforum.zoom.us/u/cmcdaniel)\
**Replies:** 4\
**Last updated:** [September 25, 2023, 9:35pm UTC](https://devforum.zoom.us/t/migration-from-jwt-to-server-to-server-oauth-utilizing-c-net-framework-4-7-console-app/95133 "2023-09-25T21:35:54Z")

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Description: We’re coding oAuth Server-to-Server connection to receive a token back. I have setup my header and body as follows in the code sample provided. I’m using the developer setup here: Server-to-Server OAuth …

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## [Randomly receiving "Invalid access token" for Server-to-Server OAuth](https://devforum.zoom.us/t/randomly-receiving-invalid-access-token-for-server-to-server-oauth/74432)

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**Author:** [@david5](https://devforum.zoom.us/u/david5)\
**Replies:** 37\
**Last updated:** [September 25, 2023, 6:55pm UTC](https://devforum.zoom.us/t/randomly-receiving-invalid-access-token-for-server-to-server-oauth/74432 "2023-09-25T18:55:15Z")

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Starting this week, we have started receiving a lot of errors when calling Zoom APIs with our Server-to-Server OAuth token. { "code": 124, "message": Invalid access token." } When I look at the access token in question…

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## [Faild to Integrate Zoom to my Clients Website](https://devforum.zoom.us/t/faild-to-integrate-zoom-to-my-clients-website/86271)

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**Author:** [@lbgetpicsart](https://devforum.zoom.us/u/lbgetpicsart)\
**Replies:** 2\
**Last updated:** [September 25, 2023, 2:33pm UTC](https://devforum.zoom.us/t/faild-to-integrate-zoom-to-my-clients-website/86271 "2023-09-25T14:33:17Z")

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I have been trying to implement the Zoom to my clients website that is about photo editing. but not able to do so, is there any plugin that i can install on the wordpress site to get inegration for zoom to the website. T…

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## [Invalid access token, does not contain scopes: \[billing\_plan:read:admin\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-billing-planadmin/84693)

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**Author:** [@zoom\_15](https://devforum.zoom.us/u/zoom_15)\
**Replies:** 7\
**Last updated:** [September 25, 2023, 12:57pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-billing-planadmin/84693 "2023-09-25T12:57:06Z")

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Hello I have some licensed accounts and a problem with scope \[billing\_plan:read:admin\] created Server-to-Server OAuth App created jwt-token with Account ID & Client ID & Client secret did GET https://api.zoom.us/v2/a…

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## [Invalid auth token](https://devforum.zoom.us/t/invalid-auth-token/95452)

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**Author:** [@Rithanya](https://devforum.zoom.us/u/Rithanya)\
**Replies:** 6\
**Last updated:** [September 25, 2023, 3:45am UTC](https://devforum.zoom.us/t/invalid-auth-token/95452 "2023-09-25T03:45:53Z")

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We are having an issue while creating a meeting with Zoom. We get this error: Failed due to error: Fetching tokens failed with error: {"reason"=\>"Invalid Token!", "error"=\>"invalid\_grant"}" When checking about this in…

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