# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=145

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**Page:** 146

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## [File Extension in Zoom Meeting API (users/{userID}/recordings)](https://devforum.zoom.us/t/file-extension-in-zoom-meeting-api-users-userid-recordings/95009)

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**Author:** [@zoom-api-testadmin](https://devforum.zoom.us/u/zoom-api-testadmin)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 10:50am UTC](https://devforum.zoom.us/t/file-extension-in-zoom-meeting-api-users-userid-recordings/95009 "2023-09-13T10:50:34Z")

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Dear Zoom developer We have used the Zoom Meeting API (GET users/{userID}/recordings) to get file information and download the files by using the another API. Now, we need to confirm that the all of the file extenion …

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## [Webhook notification not receiving via server-server auth app](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651)

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**Author:** [@medgre](https://devforum.zoom.us/u/medgre)\
**Replies:** 6\
**Last updated:** [September 14, 2023, 4:36am UTC](https://devforum.zoom.us/t/webhook-notification-not-receiving-via-server-server-auth-app/94651 "2023-09-14T04:36:31Z")

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I have created server-server-auth app named “Medgre” in my account. I have enabled webhook feature and also validated the endpoint but still I am not able to get my notification on this endpoint.

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## [Server to Server OAuth External Account Interaction](https://devforum.zoom.us/t/server-to-server-oauth-external-account-interaction/94941)

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**Author:** [@sreskala](https://devforum.zoom.us/u/sreskala)\
**Replies:** 4\
**Last updated:** [September 13, 2023, 9:31pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-external-account-interaction/94941 "2023-09-13T21:31:40Z")

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Description: Currently, our team is looking to integrate Zoom into our application in order to interact with the Zoom API to get information such as devices and rooms, etc… about a particular account. We would primarily …

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## [Error on connecting via WEB SDK from China](https://devforum.zoom.us/t/error-on-connecting-via-web-sdk-from-china/94082)

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**Author:** [@visit-russia](https://devforum.zoom.us/u/visit-russia)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 9:11pm UTC](https://devforum.zoom.us/t/error-on-connecting-via-web-sdk-from-china/94082 "2023-09-13T21:11:48Z")

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Hello. We trying to start meeting in WEB SDK. We use client view and component view, but from China could\`nt connect to meeting. The host started from Armenia correctly and from other countries, we can connect to zoom me…

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## [Automatically pass the Meeting ID as part of the streaming URL](https://devforum.zoom.us/t/automatically-pass-the-meeting-id-as-part-of-the-streaming-url/94742)

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**Author:** [@mksMohan10685](https://devforum.zoom.us/u/mksMohan10685)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 9:08pm UTC](https://devforum.zoom.us/t/automatically-pass-the-meeting-id-as-part-of-the-streaming-url/94742 "2023-09-13T21:08:54Z")

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Is there a way to automatically pass the Meeting ID as part of the streaming URL for Live Streaming setting? As we are configuring the Live Streaming for the specific meeting, it would be great if there is an option to …

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## [String length not specified in Zoom Phone API fields](https://devforum.zoom.us/t/string-length-not-specified-in-zoom-phone-api-fields/94951)

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**Author:** [@lneyman](https://devforum.zoom.us/u/lneyman)\
**Replies:** 2\
**Last updated:** [September 13, 2023, 6:48pm UTC](https://devforum.zoom.us/t/string-length-not-specified-in-zoom-phone-api-fields/94951 "2023-09-13T18:48:34Z")

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I have started to implement the schema for Zoom Phone on our system and I am having difficulty finding the string limits in the Zoom Phone API documentation like they have for Zoom Meeting API. For example: Zoom Phone …

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## ["You cannot install this app." For some users](https://devforum.zoom.us/t/you-cannot-install-this-app-for-some-users/93562)

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**Author:** [@eng1](https://devforum.zoom.us/u/eng1)\
**Replies:** 9\
**Last updated:** [August 22, 2023, 6:35pm UTC](https://devforum.zoom.us/t/you-cannot-install-this-app-for-some-users/93562 "2023-08-22T18:35:23Z")

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API Endpoint(s) and/or Zoom API Event(s) https://zoom.us/oauth/authorize Description We are not on the marketplace yet, but we are authorized to have a few users outside our account use the app. Some users are able t…

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## [Connection status: Connection failed: The Zoom OAuth configuration is missing these required scopes: user:read:admin ](https://devforum.zoom.us/t/connection-status-connection-failed-the-zoom-oauth-configuration-is-missing-these-required-scopes-useradmin/94916)

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**Author:** [@iks](https://devforum.zoom.us/u/iks)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 4:19pm UTC](https://devforum.zoom.us/t/connection-status-connection-failed-the-zoom-oauth-configuration-is-missing-these-required-scopes-useradmin/94916 "2023-09-13T16:19:27Z")

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I am using zoom in my moodle site i have also setup the server-to-server oAuth app and using this app account id and client id and secret key in my app but my app give me an error - Connection status: Connection failed: …

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## [Webhook endpoint validated but gets invalid token access after revalidation](https://devforum.zoom.us/t/webhook-endpoint-validated-but-gets-invalid-token-access-after-revalidation/94823)

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**Author:** [@phu](https://devforum.zoom.us/u/phu)\
**Replies:** 7\
**Last updated:** [September 13, 2023, 3:27pm UTC](https://devforum.zoom.us/t/webhook-endpoint-validated-but-gets-invalid-token-access-after-revalidation/94823 "2023-09-13T15:27:36Z")

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Need help. We have been going over and over the steps for the revalidation of our webhook and we kept getting “invalid token access”. No matter how many times we go over the steps. We are not developers, we just wanted …

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## [Change JWT to OAuth in app marketplace](https://devforum.zoom.us/t/change-jwt-to-oauth-in-app-marketplace/94999)

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**Author:** [@ns\_hk\_ipad01](https://devforum.zoom.us/u/ns_hk_ipad01)\
**Replies:** 1\
**Last updated:** [September 13, 2023, 3:12pm UTC](https://devforum.zoom.us/t/change-jwt-to-oauth-in-app-marketplace/94999 "2023-09-13T15:12:46Z")

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Hello guys, i am using “JWT” type authorization APP for my own zoom system to create meeting. Is it i create a new OAuth app in APP Marketplace and disable the old “JWT” one, i still can use my zoom API to create meetin…

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## [Due to FedRamp requirements we are supposed to encrypt state param while installing the OAuth app but we receive 502 Bad Gateway](https://devforum.zoom.us/t/due-to-fedramp-requirements-we-are-supposed-to-encrypt-state-param-while-installing-the-oauth-app-but-we-receive-502-bad-gateway/94457)

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**Author:** [@ajaiswal2](https://devforum.zoom.us/u/ajaiswal2)\
**Replies:** 5\
**Last updated:** [September 13, 2023, 1:47pm UTC](https://devforum.zoom.us/t/due-to-fedramp-requirements-we-are-supposed-to-encrypt-state-param-while-installing-the-oauth-app-but-we-receive-502-bad-gateway/94457 "2023-09-13T13:47:52Z")

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When we encrypt the state param with fed ramp compliant algorithms we receive 502 bad-gateway. We send UGC/PII data in state param. Run this URL on browser and check the response https://zoom.us/oauth/authorize?client\_…

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## [Zoom Events - Create Ticket](https://devforum.zoom.us/t/zoom-events-create-ticket/94845)

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**Author:** [@mpeters](https://devforum.zoom.us/u/mpeters)\
**Replies:** 4\
**Last updated:** [September 13, 2023, 12:21pm UTC](https://devforum.zoom.us/t/zoom-events-create-ticket/94845 "2023-09-13T12:21:03Z")

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Hi, I’m attempting to use the zoom events API. Our customers will buy their ticket and select sessions off of the zoom platform and we’ll use the Zoom APIs to create a ticket for each customer. Here are the details wit…

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## [About the Zoom API Timeout Value](https://devforum.zoom.us/t/about-the-zoom-api-timeout-value/94679)

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**Author:** [@zoom-api-testadmin](https://devforum.zoom.us/u/zoom-api-testadmin)\
**Replies:** 2\
**Last updated:** [September 13, 2023, 9:56am UTC](https://devforum.zoom.us/t/about-the-zoom-api-timeout-value/94679 "2023-09-13T09:56:15Z")

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Dear Zoom Support Team We are using the Zoom API in the below table to get the recording files(like Mp4, txt, m4a) and store in the AWS S3 Bucket. Now, we have some questions about the timeout value of the Zoom API, …

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## [Meeting SDK and Whiteboard](https://devforum.zoom.us/t/meeting-sdk-and-whiteboard/94985)

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**Author:** [@tushar.jaisinghani](https://devforum.zoom.us/u/tushar.jaisinghani)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 7:38am UTC](https://devforum.zoom.us/t/meeting-sdk-and-whiteboard/94985 "2023-09-13T07:38:12Z")

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Hi Team, A client of mine has integrated Zoom through msdk on their ed tech application and want the participants to use Whiteboards irrespective of the host joining the meeting. They have enabled this at account level…

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## [Does Zoom API support chunking for recording downloads?](https://devforum.zoom.us/t/does-zoom-api-support-chunking-for-recording-downloads/94974)

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**Author:** [@itnotify](https://devforum.zoom.us/u/itnotify)\
**Replies:** 0\
**Last updated:** [September 13, 2023, 3:03am UTC](https://devforum.zoom.us/t/does-zoom-api-support-chunking-for-recording-downloads/94974 "2023-09-13T03:03:05Z")

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Endpoint: GET /meetings/{meetingId}/recordings Description: RPA services like Make.com and MS Power Automate have max message size limits. Most of our cloud recording files are going to exceed this limit. For PowerA…

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## [I can't find any validate button when setting webhook](https://devforum.zoom.us/t/i-cant-find-any-validate-button-when-setting-webhook/76047)

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**Author:** [@kazuyoshi.okamoto](https://devforum.zoom.us/u/kazuyoshi.okamoto)\
**Replies:** 13\
**Last updated:** [September 12, 2023, 7:38pm UTC](https://devforum.zoom.us/t/i-cant-find-any-validate-button-when-setting-webhook/76047 "2023-09-12T19:38:45Z")

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Hi everyone, I have a problem with Webhook URL validation. I follow this document to enable webhook: Using webhooks but, after input the URL, I can’t see any Validate button likely the document. I can Save configurat…

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## [Cannot retrieve Breakout Room name when participant was given choice](https://devforum.zoom.us/t/cannot-retrieve-breakout-room-name-when-participant-was-given-choice/93983)

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**Author:** [@frank.cernese](https://devforum.zoom.us/u/frank.cernese)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 4:49pm UTC](https://devforum.zoom.us/t/cannot-retrieve-breakout-room-name-when-participant-was-given-choice/93983 "2023-09-12T16:49:21Z")

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I have seen some behavior using the Windows SDK API that I was not expecting. After receiving the event MEETING\_STATUS\_JOIN\_BREAKOUT\_ROOM we make the call to GetBoName() on the GetBOAttedeeHelper() object and it works, …

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## [De-activating JWT causes error in server-to-server](https://devforum.zoom.us/t/de-activating-jwt-causes-error-in-server-to-server/94921)

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**Author:** [@davisg1](https://devforum.zoom.us/u/davisg1)\
**Replies:** 3\
**Last updated:** [September 12, 2023, 4:47pm UTC](https://devforum.zoom.us/t/de-activating-jwt-causes-error-in-server-to-server/94921 "2023-09-12T16:47:03Z")

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Description de-activating JWT causes error in server-to-server Error? Account does not enabled REST API. How To Reproduce Steps to reproduce the behavior: deactivate JWT authenticate with Server-to-Server view er…

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## [Webhook failure occurred](https://devforum.zoom.us/t/webhook-failure-occurred/94744)

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**Author:** [@hanataba](https://devforum.zoom.us/u/hanataba)\
**Replies:** 3\
**Last updated:** [September 12, 2023, 2:00pm UTC](https://devforum.zoom.us/t/webhook-failure-occurred/94744 "2023-09-12T14:00:57Z")

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Since 2023/09/06, the webhook has been acting very strangely. For a period of time, webhooks were completely unresponsive. I thought I had made a mistake while working on JWT, so I recreated everything and found that A…

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## [Server-To-Server OAuth Webinar Scope](https://devforum.zoom.us/t/server-to-server-oauth-webinar-scope/94806)

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**Author:** [@akira.k](https://devforum.zoom.us/u/akira.k)\
**Replies:** 2\
**Last updated:** [September 12, 2023, 10:28am UTC](https://devforum.zoom.us/t/server-to-server-oauth-webinar-scope/94806 "2023-09-12T10:28:08Z")

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API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/webinars/{webinar\_id} Description When I try to get a webinar schedule, I get the following message: “4711: Invalid access token, does not contain scopes…

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## [The Host Has ended this Meeting when creating using API](https://devforum.zoom.us/t/the-host-has-ended-this-meeting-when-creating-using-api/92216)

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**Author:** [@samsonchisi](https://devforum.zoom.us/u/samsonchisi)\
**Replies:** 1\
**Last updated:** [September 12, 2023, 7:53am UTC](https://devforum.zoom.us/t/the-host-has-ended-this-meeting-when-creating-using-api/92216 "2023-09-12T07:53:19Z")

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We are creating a meeting using rest API, but when our host/ alternate host start meeting the meeting suddenly meeting ended and give a message. “The Host Has ended this Meeting” It happens in every meeting that creati…

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## [Using Server-To-Server OAuth](https://devforum.zoom.us/t/using-server-to-server-oauth/94794)

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**Author:** [@akira.k](https://devforum.zoom.us/u/akira.k)\
**Replies:** 2\
**Last updated:** [September 12, 2023, 1:06am UTC](https://devforum.zoom.us/t/using-server-to-server-oauth/94794 "2023-09-12T01:06:30Z")

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I’ve been using JWT to get webinar schedules, but now that JWT is deprecated, I’m trying to use Server-To-Server OAuth instead. Is there an example implementation in PHP?

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## [Phone API Call Handling times not in UTC](https://devforum.zoom.us/t/phone-api-call-handling-times-not-in-utc/94083)

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**Author:** [@sspeck](https://devforum.zoom.us/u/sspeck)\
**Replies:** 2\
**Last updated:** [September 12, 2023, 12:46am UTC](https://devforum.zoom.us/t/phone-api-call-handling-times-not-in-utc/94083 "2023-09-12T00:46:10Z")

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I’m not sure if this is a bug, or an intentional design choice, but I’ve observed that the API, despite formatting holiday\_hours “to” and “from” times as MM-dd-yyyyTHH:mm:ssZ, are not in UTC, but in the selected time zo…

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## [Server to server oauth - invalid\_client](https://devforum.zoom.us/t/server-to-server-oauth-invalid-client/94641)

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**Author:** [@imsclf](https://devforum.zoom.us/u/imsclf)\
**Replies:** 4\
**Last updated:** [September 11, 2023, 9:17pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-invalid-client/94641 "2023-09-11T21:17:43Z")

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https://zoom.us/oauth/token?grant\_type=account\_credentials&accountid={accountId} I am trying to generate an access token for a server to server oauth application that I am migrating from JWT and am getting the error: {…

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## [I cannot figure out how to get to the place to enter my Event Notification Endpoint URL](https://devforum.zoom.us/t/i-cannot-figure-out-how-to-get-to-the-place-to-enter-my-event-notification-endpoint-url/94876)

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**Author:** [@education.profdev](https://devforum.zoom.us/u/education.profdev)\
**Replies:** 1\
**Last updated:** [September 11, 2023, 8:57pm UTC](https://devforum.zoom.us/t/i-cannot-figure-out-how-to-get-to-the-place-to-enter-my-event-notification-endpoint-url/94876 "2023-09-11T20:57:53Z")

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I cannot figure out how to enter the URL for my event. I do not see how to do the following steps: \*Navigate to the “Features” section: Scroll down to the “General Features” section on the page. Click the toggle to e…

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## [/oauth/authorize endpoint only asks for user credentials once, impeding us to login with different users](https://devforum.zoom.us/t/oauth-authorize-endpoint-only-asks-for-user-credentials-once-impeding-us-to-login-with-different-users/89199)

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**Author:** [@danielmarcano](https://devforum.zoom.us/u/danielmarcano)\
**Replies:** 4\
**Last updated:** [September 11, 2023, 8:55pm UTC](https://devforum.zoom.us/t/oauth-authorize-endpoint-only-asks-for-user-credentials-once-impeding-us-to-login-with-different-users/89199 "2023-09-11T20:55:47Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) https://zoom.us/oauth/authorize Description The /oauth/authorize endpoint only asks for Zoom credentials once. Afterwards, it chooses the prev…

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## [Unable to re-activate JWT app](https://devforum.zoom.us/t/unable-to-re-activate-jwt-app/94855)

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**Author:** [@pposbcapps](https://devforum.zoom.us/u/pposbcapps)\
**Replies:** 1\
**Last updated:** [September 11, 2023, 8:21pm UTC](https://devforum.zoom.us/t/unable-to-re-activate-jwt-app/94855 "2023-09-11T20:21:27Z")

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Description Hello! Our healthcare app was affected by the deprecation of the JWT authentication method and we’re currently unable to activate the app. It’s asking us to validate the webhook URL on our Event Subscription…

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## [Your request is blocked by security policy](https://devforum.zoom.us/t/your-request-is-blocked-by-security-policy/77884)

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**Author:** [@derik](https://devforum.zoom.us/u/derik)\
**Replies:** 7\
**Last updated:** [September 11, 2023, 5:46pm UTC](https://devforum.zoom.us/t/your-request-is-blocked-by-security-policy/77884 "2023-09-11T17:46:09Z")

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API Endpoint(s) and/or Zoom API Event(s) We are attempting a get all users call. Description When attempting to hit the API Endpoint using a JWT, I receive an unexpected error message, which I have outlined below. Th…

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## [Zoom Meeting is Not Generating Using Python](https://devforum.zoom.us/t/zoom-meeting-is-not-generating-using-python/94763)

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**Author:** [@shohagcsediu](https://devforum.zoom.us/u/shohagcsediu)\
**Replies:** 4\
**Last updated:** [September 11, 2023, 4:03pm UTC](https://devforum.zoom.us/t/zoom-meeting-is-not-generating-using-python/94763 "2023-09-11T16:03:33Z")

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In a python (backend) and javascript (frontend) based application I was using jwt app to generate zoom meeting. So as jwt is deprecated now I want to implement Server-to-Server OAuth/ OAuth app to create zoom meeting. P…

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## [Incorrect player view in embed](https://devforum.zoom.us/t/incorrect-player-view-in-embed/94589)

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**Author:** [@dhunter1](https://devforum.zoom.us/u/dhunter1)\
**Replies:** 1\
**Last updated:** [September 11, 2023, 2:58pm UTC](https://devforum.zoom.us/t/incorrect-player-view-in-embed/94589 "2023-09-11T14:58:57Z")

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This just started happening on any webinar i create. Using SDK 2.15.0 or 2.15.2 When sharing the hosts screen the attendee who is viewing on a webpage with a zoom embed sees a green box around the shared view and the ho…

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