# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=147

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**Page:** 148

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## [JWT integration](https://devforum.zoom.us/t/jwt-integration/94612)

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**Author:** [@damian1](https://devforum.zoom.us/u/damian1)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 4:01pm UTC](https://devforum.zoom.us/t/jwt-integration/94612 "2023-09-07T16:01:19Z")

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Hi, I’ve been forwarded here by your customer support although I’m not a developer and not sure if this actually is a question for this forum. Checked in the Zoom Marketplace and we have one created app still using JW…

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## [Oauth API \> wrong user asignment](https://devforum.zoom.us/t/oauth-api-wrong-user-asignment/94541)

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**Author:** [@lena.mueller](https://devforum.zoom.us/u/lena.mueller)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 3:55pm UTC](https://devforum.zoom.us/t/oauth-api-wrong-user-asignment/94541 "2023-09-07T15:55:05Z")

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Hey, I’m trying to configure 0auth Zoom App to connect with a wordpress event management plugin called “eventprime”. Connection’s more or less working, but we’ve got a strange problem. Eventprime uses wordpress user cred…

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## [3301 error from recordings endpoint](https://devforum.zoom.us/t/3301-error-from-recordings-endpoint/94482)

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**Author:** [@chris7](https://devforum.zoom.us/u/chris7)\
**Replies:** 1\
**Last updated:** [September 7, 2023, 3:12pm UTC](https://devforum.zoom.us/t/3301-error-from-recordings-endpoint/94482 "2023-09-07T15:12:29Z")

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Format Your New Topic as Follows: \[API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/meetings/:uuid/recordings Description When finding a meeting using the public ID 89876604346 it returns the correct me…

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## [Server to server app authentication issue](https://devforum.zoom.us/t/server-to-server-app-authentication-issue/94271)

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**Author:** [@geoff.crego](https://devforum.zoom.us/u/geoff.crego)\
**Replies:** 3\
**Last updated:** [September 7, 2023, 2:25am UTC](https://devforum.zoom.us/t/server-to-server-app-authentication-issue/94271 "2023-09-07T02:25:57Z")

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API Endpoint(s) and/or Zoom API Event(s) https://zoom.us/oauth/token?grant\_type=account\_credentials&account\_id=xxxxxxx Description Setting up a new Server to server internal app and running into an issue getting the a…

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## [Is service account and user account are same for API calls for zoom?](https://devforum.zoom.us/t/is-service-account-and-user-account-are-same-for-api-calls-for-zoom/94465)

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**Author:** [@vijayalakshmi.poosap](https://devforum.zoom.us/u/vijayalakshmi.poosap)\
**Replies:** 1\
**Last updated:** [September 6, 2023, 8:36pm UTC](https://devforum.zoom.us/t/is-service-account-and-user-account-are-same-for-api-calls-for-zoom/94465 "2023-09-06T20:36:28Z")

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Hi Team, I have an issue generating the token from ServiceNow. To get the access token its asking me to enter the account credentials manually, even thought its a authorization type of access with client id and secret. …

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## [Zoom oAuth token issue](https://devforum.zoom.us/t/zoom-oauth-token-issue/94092)

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**Author:** [@techsupport2](https://devforum.zoom.us/u/techsupport2)\
**Replies:** 5\
**Last updated:** [September 6, 2023, 4:02pm UTC](https://devforum.zoom.us/t/zoom-oauth-token-issue/94092 "2023-09-06T16:02:57Z")

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good morning Everyone, i am trying to finish the move over for our clients from the JWT to the oAuth, i have everything up and running except for the token grab piece. currently the way the client is set up we are using…

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## [I can't authenticate my application](https://devforum.zoom.us/t/i-cant-authenticate-my-application/83108)

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**Author:** [@a.s.rwar](https://devforum.zoom.us/u/a.s.rwar)\
**Replies:** 3\
**Last updated:** [September 6, 2023, 2:15pm UTC](https://devforum.zoom.us/t/i-cant-authenticate-my-application/83108 "2023-09-06T14:15:07Z")

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\<?php require\_once 'config.php'; try { $client = new GuzzleHttp\\Client(\['base\_uri' =\> 'https://zoom.us'\]); $response = $client-\>request('POST', '/oauth/token', \[ "headers" =\> \[ "Authoriz…

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## [Meeting (recording.started ) webhook not listening first time for new OAuth user.](https://devforum.zoom.us/t/meeting-recording-started-webhook-not-listening-first-time-for-new-oauth-user/94120)

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**Author:** [@lakebrains](https://devforum.zoom.us/u/lakebrains)\
**Replies:** 1\
**Last updated:** [September 6, 2023, 1:56pm UTC](https://devforum.zoom.us/t/meeting-recording-started-webhook-not-listening-first-time-for-new-oauth-user/94120 "2023-09-06T13:56:08Z")

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We have enabled webhook in Zoom marketplace application and configured 4 to 5 webhook events. Getting issues with “recording.started” webhook event, only for the first time for any user. We are unable to listen “recordin…

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## [Get email or ID data about consenting non-organization users in participant joined webhook?](https://devforum.zoom.us/t/get-email-or-id-data-about-consenting-non-organization-users-in-participant-joined-webhook/93503)

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**Author:** [@porterjamesj](https://devforum.zoom.us/u/porterjamesj)\
**Replies:** 2\
**Last updated:** [September 6, 2023, 1:48pm UTC](https://devforum.zoom.us/t/get-email-or-id-data-about-consenting-non-organization-users-in-participant-joined-webhook/93503 "2023-09-06T13:48:22Z")

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API Endpoint(s) and/or Zoom API Event(s) meeting.participant\_joined webhook Description Our app is a virtual space for a private educational community. Our organization has several paid Zoom accounts, each of which co…

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## [GET /metrics/meetings/{meetingId}/participants Incorrect Documentation](https://devforum.zoom.us/t/get-metrics-meetings-meetingid-participants-incorrect-documentation/94276)

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**Author:** [@sasha.badov](https://devforum.zoom.us/u/sasha.badov)\
**Replies:** 3\
**Last updated:** [September 6, 2023, 1:24pm UTC](https://devforum.zoom.us/t/get-metrics-meetings-meetingid-participants-incorrect-documentation/94276 "2023-09-06T13:24:45Z")

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API Endpoint(s) and/or Zoom API Event(s) GET /metrics/meetings/{meetingId}/participants Description I wanted to confirm that the documentation for the /metrics/meetings/{meetingId}/participants endpoint is incorrect a…

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## [Recording completed webhook - Recording start/end doesn't match recording file length](https://devforum.zoom.us/t/recording-completed-webhook-recording-start-end-doesnt-match-recording-file-length/94033)

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**Author:** [@shirin](https://devforum.zoom.us/u/shirin)\
**Replies:** 2\
**Last updated:** [September 5, 2023, 8:44pm UTC](https://devforum.zoom.us/t/recording-completed-webhook-recording-start-end-doesnt-match-recording-file-length/94033 "2023-09-05T20:44:25Z")

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API Endpoint(s) and/or Zoom API Event(s) Webhook: recording.completed Description Over the last couple of weeks we had a few instances of webhooks where the recording\_start and recording\_end did not match the mp4 file…

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## [Issue with getting access token asking for login credentials from servicenow](https://devforum.zoom.us/t/issue-with-getting-access-token-asking-for-login-credentials-from-servicenow/90935)

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**Author:** [@vijayalakshmi.poosap](https://devforum.zoom.us/u/vijayalakshmi.poosap)\
**Replies:** 5\
**Last updated:** [September 5, 2023, 8:03pm UTC](https://devforum.zoom.us/t/issue-with-getting-access-token-asking-for-login-credentials-from-servicenow/90935 "2023-09-05T20:03:14Z")

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Hi Team, We could able to get the token using authorization code grant type from serviceow to zoom. However when its asking everytime to loginto zoom to get the token. Please do let me know in you need the reference T…

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## [Missing webhook events - meeting.started](https://devforum.zoom.us/t/missing-webhook-events-meeting-started/93225)

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**Author:** [@jenniferb](https://devforum.zoom.us/u/jenniferb)\
**Replies:** 41\
**Last updated:** [September 5, 2023, 4:14pm UTC](https://devforum.zoom.us/t/missing-webhook-events-meeting-started/93225 "2023-09-05T16:14:11Z")

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Hello! We’ve been experiencing strange issues for the last couple of weeks with Zoom webhooks. It seems that sometimes the webhook events of our OAuth connected clients (app: Marvelous) are not coming through. When the…

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## [API Error Code 101](https://devforum.zoom.us/t/api-error-code-101/87023)

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**Author:** [@bp77577](https://devforum.zoom.us/u/bp77577)\
**Replies:** 9\
**Last updated:** [September 5, 2023, 3:52pm UTC](https://devforum.zoom.us/t/api-error-code-101/87023 "2023-09-05T15:52:57Z")

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API Endpoint(s) and/or Zoom API Event(s) List Auto Receptionists: https://api.zoom.us/v2/phone/auto\_receptionists/ Description I am trying to list the auto receptionists in my account. Error? When calling this API e…

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## [Update API Docs](https://devforum.zoom.us/t/update-api-docs/91730)

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**Author:** [@SoftDev](https://devforum.zoom.us/u/SoftDev)\
**Replies:** 7\
**Last updated:** [September 5, 2023, 3:17pm UTC](https://devforum.zoom.us/t/update-api-docs/91730 "2023-09-05T15:17:36Z")

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Zoom, I will recommend you update your API DOCS. It is actually misleading

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## [Get events for chat message received for in-meeting chat](https://devforum.zoom.us/t/get-events-for-chat-message-received-for-in-meeting-chat/93172)

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**Author:** [@salna.butt17](https://devforum.zoom.us/u/salna.butt17)\
**Replies:** 5\
**Last updated:** [September 5, 2023, 3:14pm UTC](https://devforum.zoom.us/t/get-events-for-chat-message-received-for-in-meeting-chat/93172 "2023-09-05T15:14:38Z")

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I want to get events for chat messages “received” in a meeting in real time. Can ‘Meeting.chat\_message\_sent’ webhook catch received messages from other users. Is there some other way to do it in real time. Secondly, d…

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## [Api Validation for the zoom webhook](https://devforum.zoom.us/t/api-validation-for-the-zoom-webhook/94185)

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**Author:** [@hr12](https://devforum.zoom.us/u/hr12)\
**Replies:** 3\
**Last updated:** [September 5, 2023, 2:16pm UTC](https://devforum.zoom.us/t/api-validation-for-the-zoom-webhook/94185 "2023-09-05T14:16:47Z")

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Hello Everyone, I am facing the issues while validating the api for the zoom webhook. Application is hosted in Nepal Server. While validating the api , api is not reaching to the server. But zoom meeting is working fi…

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## [Invalid grant while refreshing the access token](https://devforum.zoom.us/t/invalid-grant-while-refreshing-the-access-token/78195)

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**Author:** [@ftl-devs](https://devforum.zoom.us/u/ftl-devs)\
**Replies:** 5\
**Last updated:** [November 9, 2022, 12:21pm UTC](https://devforum.zoom.us/t/invalid-grant-while-refreshing-the-access-token/78195 "2022-11-09T12:21:30Z")

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Hello, When we are trying to update access tokens of the users of our Zoom app using their refresh token, we are getting this error from Zoom’s OAuth endpoint: “{‘reason’: ‘Invalid Token!’, ‘error’: ‘invalid\_grant’}” A…

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## [Authentication Issue with External Accounts on Zoom via OAUTH2](https://devforum.zoom.us/t/authentication-issue-with-external-accounts-on-zoom-via-oauth2/94444)

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**Author:** [@paulo.moreno](https://devforum.zoom.us/u/paulo.moreno)\
**Replies:** 1\
**Last updated:** [September 4, 2023, 9:01pm UTC](https://devforum.zoom.us/t/authentication-issue-with-external-accounts-on-zoom-via-oauth2/94444 "2023-09-04T21:01:32Z")

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I am writing to report an issue I am encountering while integrating OAUTH2 into my system with the goal of creating Zoom meetings using users’ accounts. My system works perfectly when users authenticate using accounts t…

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## [Ajax call to Api](https://devforum.zoom.us/t/ajax-call-to-api/93309)

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**Author:** [@c.egeolu](https://devforum.zoom.us/u/c.egeolu)\
**Replies:** 12\
**Last updated:** [September 4, 2023, 8:21pm UTC](https://devforum.zoom.us/t/ajax-call-to-api/93309 "2023-09-04T20:21:16Z")

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i am making an ajax call to https://api.zoom.us/v2/webinars/111/panelists but i am receiving CORS errors (has been blocked by CORS policy: Response to preflight request doesn’t pass access control check) I am using Zoo…

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## [Zoom Team Chat doesn't render hashtag in Link markdown syntax with alt text](https://devforum.zoom.us/t/zoom-team-chat-doesnt-render-hashtag-in-link-markdown-syntax-with-alt-text/84468)

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**Author:** [@andreyzrz94](https://devforum.zoom.us/u/andreyzrz94)\
**Replies:** 2\
**Last updated:** [September 4, 2023, 10:15am UTC](https://devforum.zoom.us/t/zoom-team-chat-doesnt-render-hashtag-in-link-markdown-syntax-with-alt-text/84468 "2023-09-04T10:15:42Z")

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Our application generates a json payload to submit to the Zoom Chats API for an integration with Zoom Team Chat. In this payload, we are sending a link to the Incoming Webhook using the link format found in Markdown synt…

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## ["Sorry your access has been blocked error" while accessing Zoom api](https://devforum.zoom.us/t/sorry-your-access-has-been-blocked-error-while-accessing-zoom-api/94259)

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**Author:** [@ridhiman.singh](https://devforum.zoom.us/u/ridhiman.singh)\
**Replies:** 1\
**Last updated:** [September 4, 2023, 7:24am UTC](https://devforum.zoom.us/t/sorry-your-access-has-been-blocked-error-while-accessing-zoom-api/94259 "2023-09-04T07:24:54Z")

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We have integrated our application with Zoom API for meetings. Our front end is HTMS CSS JS and back end is MVC. We are getting "“Sorry your access has been blocked error” for past few days. Pls let us know what more …

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## [Cant find meeting:write:master as part of my scope in my server app](https://devforum.zoom.us/t/cant-find-meetingmaster-as-part-of-my-scope-in-my-server-app/94116)

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**Author:** [@anthonyugwu234](https://devforum.zoom.us/u/anthonyugwu234)\
**Replies:** 7\
**Last updated:** [August 31, 2023, 6:46pm UTC](https://devforum.zoom.us/t/cant-find-meetingmaster-as-part-of-my-scope-in-my-server-app/94116 "2023-08-31T18:46:56Z")

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I get this error while trying to create a meeting registrant via the API { "code": 4711, "message": "Invalid access token, does not contain scopes:\[meeting:write:master, meeting:master\]." } I have meeting:master as…

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## [How to know when my camera is on and microphone is on using API](https://devforum.zoom.us/t/how-to-know-when-my-camera-is-on-and-microphone-is-on-using-api/85790)

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**Author:** [@emailnotificationled](https://devforum.zoom.us/u/emailnotificationled)\
**Replies:** 4\
**Last updated:** [September 1, 2023, 6:57pm UTC](https://devforum.zoom.us/t/how-to-know-when-my-camera-is-on-and-microphone-is-on-using-api/85790 "2023-09-01T18:57:27Z")

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Hello i am using the API and making an application with python, I need to to be able to have the value when my camera is on/off and microphone is on/off when i am in a meeting so that i can trigger a led to light on or o…

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## [Server-to-Server OAuth documentation bug](https://devforum.zoom.us/t/server-to-server-oauth-documentation-bug/84401)

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**Author:** [@precisao](https://devforum.zoom.us/u/precisao)\
**Replies:** 4\
**Last updated:** [September 1, 2023, 6:40pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-documentation-bug/84401 "2023-09-01T18:40:43Z")

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Dear Sirs, In the following documentation page, the description of the successful response is not correct. https://marketplace.zoom.us/docs/guides/build/server-to-server-oauth-app/#successful-response The property nam…

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## [HELP Unable to install the app because you don't have the required permissions](https://devforum.zoom.us/t/help-unable-to-install-the-app-because-you-dont-have-the-required-permissions/93936)

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**Author:** [@rbaeans](https://devforum.zoom.us/u/rbaeans)\
**Replies:** 3\
**Last updated:** [August 31, 2023, 9:24pm UTC](https://devforum.zoom.us/t/help-unable-to-install-the-app-because-you-dont-have-the-required-permissions/93936 "2023-08-31T21:24:21Z")

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Hi I am unable to install a custom app because I don’t have the required permissions. But it doesn’t state what I am missing. I’ve already configured Integrations + marketplace to edit to let me add but I am still unable…

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## [Internal server error on revoking access token for user authorised Oauth](https://devforum.zoom.us/t/internal-server-error-on-revoking-access-token-for-user-authorised-oauth/91913)

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**Author:** [@recoverlution](https://devforum.zoom.us/u/recoverlution)\
**Replies:** 5\
**Last updated:** [August 31, 2023, 9:10pm UTC](https://devforum.zoom.us/t/internal-server-error-on-revoking-access-token-for-user-authorised-oauth/91913 "2023-08-31T21:10:23Z")

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Hi Zoom, We are trying to revoke an access token for a user authorized oauth app and getting an “Internal server error”. As per my observation that happens with expired access\_tokens. I want to know, does this happens w…

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## [Download zoom meeting recording programatically](https://devforum.zoom.us/t/download-zoom-meeting-recording-programatically/13279)

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**Author:** [@rohit](https://devforum.zoom.us/u/rohit)\
**Replies:** 41\
**Last updated:** [August 31, 2023, 8:41pm UTC](https://devforum.zoom.us/t/download-zoom-meeting-recording-programatically/13279 "2023-08-31T20:41:53Z")

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How can I download zoom meeting recording programmatically. Prior there was no password for recording. But nowsdays zoom asking for password for recording but I have not set any password as i don’t need. Now the issue i…

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## [Is it possible to increase the limitation of 10 webhook subscriptions per zoom app](https://devforum.zoom.us/t/is-it-possible-to-increase-the-limitation-of-10-webhook-subscriptions-per-zoom-app/94168)

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**Author:** [@activityfoundation](https://devforum.zoom.us/u/activityfoundation)\
**Replies:** 2\
**Last updated:** [August 31, 2023, 6:39pm UTC](https://devforum.zoom.us/t/is-it-possible-to-increase-the-limitation-of-10-webhook-subscriptions-per-zoom-app/94168 "2023-08-31T18:39:19Z")

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Question Hello zoom community & support, We have been leveraging zoom webhook subscriptions for customer data ingestion and have noticed a hard blocker to our business expansion such that the Event Subscriptions per zo…

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## [New OAuth Users: 'recording.started' Webhook Not Triggering on First Meeting](https://devforum.zoom.us/t/new-oauth-users-recording-started-webhook-not-triggering-on-first-meeting/94066)

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**Author:** [@rory](https://devforum.zoom.us/u/rory)\
**Replies:** 3\
**Last updated:** [August 31, 2023, 3:59pm UTC](https://devforum.zoom.us/t/new-oauth-users-recording-started-webhook-not-triggering-on-first-meeting/94066 "2023-08-31T15:59:07Z")

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We’ve set up webhooks in our Zoom marketplace application and have configured several webhook events. However, we’re encountering an issue specifically with the “recording.started” webhook event. This problem arises only…

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