# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=149

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 150

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## [Zoom Room Device Put App\_Version](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063)

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**Author:** [@tawfik.el\_khaoudi](https://devforum.zoom.us/u/tawfik.el_khaoudi)\
**Replies:** 3\
**Last updated:** [August 24, 2023, 7:49pm UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063 "2023-08-24T19:49:21Z")

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Change Zoom Rooms app version PUT /rooms/{roomId}/devices/{deviceId}/app\_version \*\*Description unable to succeed to push the upgrade of zoom room device Error? Return 200 message / Succees message expected 204 How…

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## [Need Zoom api to configure alerting in site24/7](https://devforum.zoom.us/t/need-zoom-api-to-configure-alerting-in-site24-7/93856)

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**Author:** [@vedanth.tamatam](https://devforum.zoom.us/u/vedanth.tamatam)\
**Replies:** 2\
**Last updated:** [August 24, 2023, 7:29pm UTC](https://devforum.zoom.us/t/need-zoom-api-to-configure-alerting-in-site24-7/93856 "2023-08-24T19:29:46Z")

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Hello, I want to setup the alert in site24/7 for zoom website status, when the zoom cloud app goes down the alert need to trigger in site24/7 is that possible to configure. Please assist me,

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## [Checking all JWT have been switched to OAuth](https://devforum.zoom.us/t/checking-all-jwt-have-been-switched-to-oauth/93850)

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**Author:** [@ilalad](https://devforum.zoom.us/u/ilalad)\
**Replies:** 1\
**Last updated:** [August 24, 2023, 6:43pm UTC](https://devforum.zoom.us/t/checking-all-jwt-have-been-switched-to-oauth/93850 "2023-08-24T18:43:17Z")

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I was told that I needed to bring this question to this forum by Zoom support, so here I am and here it goes… Apologies in advance if this is in the wrong place or under the wrong action item, but I’m not sure of a bett…

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## [Get meeting recordings - no more returns download\_url](https://devforum.zoom.us/t/get-meeting-recordings-no-more-returns-download-url/93445)

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**Author:** [@zoom\_admin2](https://devforum.zoom.us/u/zoom_admin2)\
**Replies:** 5\
**Last updated:** [August 24, 2023, 6:40pm UTC](https://devforum.zoom.us/t/get-meeting-recordings-no-more-returns-download-url/93445 "2023-08-24T18:40:43Z")

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Here is sample of recording\_files entry {:id=\>"0000", :recording\_start=\>"2023-08-02T21:00:23Z", :recording\_end=\>"2023-08-02T22:00:35Z", :file\_name=\>"Audio only - title", :file\_type=\>"M4A", :file\_extension=\>"M4A", :file\_…

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## [/iq/conversations endpoint returns "You don't have permission" even with the correct scopes](https://devforum.zoom.us/t/iq-conversations-endpoint-returns-you-dont-have-permission-even-with-the-correct-scopes/93923)

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**Author:** [@josh.willhite](https://devforum.zoom.us/u/josh.willhite)\
**Replies:** 0\
**Last updated:** [August 24, 2023, 5:15pm UTC](https://devforum.zoom.us/t/iq-conversations-endpoint-returns-you-dont-have-permission-even-with-the-correct-scopes/93923 "2023-08-24T17:15:09Z")

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The /iq/conversations endpoint requires the iq\_conversation:write:admin scope, however when I have an access\_token with that scope I’m still getting a “You don’t have the permission” response: encoded=$(echo ${CLIENT\_ID…

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## [Issue with updating users presence status via API](https://devforum.zoom.us/t/issue-with-updating-users-presence-status-via-api/93784)

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**Author:** [@amushtaq](https://devforum.zoom.us/u/amushtaq)\
**Replies:** 4\
**Last updated:** [August 24, 2023, 5:05pm UTC](https://devforum.zoom.us/t/issue-with-updating-users-presence-status-via-api/93784 "2023-08-24T17:05:55Z")

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Hello, We’ve implemented a method to update the user’s presence status, and although we receive a 200 response, the client’s status isn’t actually being updated. It’s worth noting that the client is currently logged in…

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## [Zoom Webhook events on production environment while app is in review](https://devforum.zoom.us/t/zoom-webhook-events-on-production-environment-while-app-is-in-review/92559)

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**Author:** [@kashif](https://devforum.zoom.us/u/kashif)\
**Replies:** 14\
**Last updated:** [August 24, 2023, 4:55pm UTC](https://devforum.zoom.us/t/zoom-webhook-events-on-production-environment-while-app-is-in-review/92559 "2023-08-24T16:55:46Z")

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Hi, We have submitted a new zoom app for review after successfully validating our test and production domains. We have also enabled the app to be shared outside the account for beta testing in our prod environment. Howe…

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## [How to restore accidentally deleted app?](https://devforum.zoom.us/t/how-to-restore-accidentally-deleted-app/93910)

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**Author:** [@kbhit](https://devforum.zoom.us/u/kbhit)\
**Replies:** 1\
**Last updated:** [August 24, 2023, 4:14pm UTC](https://devforum.zoom.us/t/how-to-restore-accidentally-deleted-app/93910 "2023-08-24T16:14:11Z")

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We accidentally deleted our JWT app before our OATH was ready. How can we restore this and use it until Sept 1?? Please help! Thanks! Matt

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## [Error Creating OAUTH App in Marketplace](https://devforum.zoom.us/t/error-creating-oauth-app-in-marketplace/83511)

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**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\
**Replies:** 6\
**Last updated:** [August 24, 2023, 3:53pm UTC](https://devforum.zoom.us/t/error-creating-oauth-app-in-marketplace/83511 "2023-08-24T15:53:14Z")

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We are trying to create an OAUTH application on the Zoom Marketplace for one of our integration clients. We have successfully done this using our own account, but when we do it with the account provided by the client, we…

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## [Code 124 - Invalid Access Token with New Server-to-Server OAuth app](https://devforum.zoom.us/t/code-124-invalid-access-token-with-new-server-to-server-oauth-app/92943)

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**Author:** [@algo](https://devforum.zoom.us/u/algo)\
**Replies:** 5\
**Last updated:** [August 24, 2023, 2:12pm UTC](https://devforum.zoom.us/t/code-124-invalid-access-token-with-new-server-to-server-oauth-app/92943 "2023-08-24T14:12:17Z")

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API Endpoint(s) and/or Zoom API Event(s) https://api.zoom\[.\]us/v2/accounts/{{AccountID}}/report/operationlogs https://api.zoom\[.\]us/v2/accounts/{{AccountID}}/report/activities Description Due to the retirement of JWT…

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## [Disabling the JWT app by September 1, 2023](https://devforum.zoom.us/t/disabling-the-jwt-app-by-september-1-2023/88326)

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**Author:** [@sartakove](https://devforum.zoom.us/u/sartakove)\
**Replies:** 2\
**Last updated:** [August 24, 2023, 1:43pm UTC](https://devforum.zoom.us/t/disabling-the-jwt-app-by-september-1-2023/88326 "2023-08-24T13:43:00Z")

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The JWT app type will be deprecated. We recommend that you create Server-to-Server OAuth or OAuth apps to replace the functionality of a JWT app in your account. See the JWT app type migration guide for details. On Jun…

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## [Rapid7 Server to Server Oauth](https://devforum.zoom.us/t/rapid7-server-to-server-oauth/93908)

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**Author:** [@sbhalerao](https://devforum.zoom.us/u/sbhalerao)\
**Replies:** 0\
**Last updated:** [August 24, 2023, 12:59pm UTC](https://devforum.zoom.us/t/rapid7-server-to-server-oauth/93908 "2023-08-24T12:59:09Z")

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Permission issue after creating Rapid7 server to server Oauth Non-retryable error code or too many attempts at retries encountered while making request(s). Details from Zoom API-\> Invalid access token, does not contain …

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## [Integrating Webinars with Salesforce.com Custom Objects](https://devforum.zoom.us/t/integrating-webinars-with-salesforce-com-custom-objects/93899)

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**Author:** [@LarryRHS](https://devforum.zoom.us/u/LarryRHS)\
**Replies:** 0\
**Last updated:** [August 24, 2023, 11:16am UTC](https://devforum.zoom.us/t/integrating-webinars-with-salesforce-com-custom-objects/93899 "2023-08-24T11:16:42Z")

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We are looking for API documentation that would allow us to sync Webinar and registrants with a Salesforce.com instance, however, not with the standard contacts and campaigns objects, but with custom objects. Any ideas? …

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## [Combining createTickets API call with SSO Authentication for Zoom Events](https://devforum.zoom.us/t/combining-createtickets-api-call-with-sso-authentication-for-zoom-events/93878)

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**Author:** [@capitalm](https://devforum.zoom.us/u/capitalm)\
**Replies:** 0\
**Last updated:** [August 24, 2023, 4:21am UTC](https://devforum.zoom.us/t/combining-createtickets-api-call-with-sso-authentication-for-zoom-events/93878 "2023-08-24T04:21:03Z")

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For Zoom Events, we are trying to combine a) pre-registration via our third-party registration platform and b) have attendees authenticate SSO during the event and c) limit access to sessions based on ticket type. The m…

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## ["API Call Logs" for my "Created Apps" contain calls my created apps didn't make](https://devforum.zoom.us/t/api-call-logs-for-my-created-apps-contain-calls-my-created-apps-didnt-make/93810)

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**Author:** [@avocado876](https://devforum.zoom.us/u/avocado876)\
**Replies:** 3\
**Last updated:** [August 24, 2023, 4:36am UTC](https://devforum.zoom.us/t/api-call-logs-for-my-created-apps-contain-calls-my-created-apps-didnt-make/93810 "2023-08-24T04:36:38Z")

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When I go to my list of Created Apps in the Marketplace, there are two apps: a JWT app and a Server-to-Server OAuth app. I created these nearly identical apps for my client, and am replacing the JWT app with a near-ide…

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## [Far too short notice on webhook verification change](https://devforum.zoom.us/t/far-too-short-notice-on-webhook-verification-change/74094)

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**Author:** [@scott.halgrim](https://devforum.zoom.us/u/scott.halgrim)\
**Replies:** 17\
**Last updated:** [August 23, 2023, 10:19pm UTC](https://devforum.zoom.us/t/far-too-short-notice-on-webhook-verification-change/74094 "2023-08-23T22:19:25Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Notification of webhook validation changes: Support Description That is a giant change to be making and only telling us about only one week ah…

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## [Contact Center Address Book List not sending next\_page\_token](https://devforum.zoom.us/t/contact-center-address-book-list-not-sending-next-page-token/91483)

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**Author:** [@smroldan](https://devforum.zoom.us/u/smroldan)\
**Replies:** 5\
**Last updated:** [August 23, 2023, 9:05pm UTC](https://devforum.zoom.us/t/contact-center-address-book-list-not-sending-next-page-token/91483 "2023-08-23T21:05:01Z")

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API Endpoint GET /contact\_center/address\_books/{addressBookId}/contacts Description Our customer address book has a number of customer contact info which we want to query via the API. Error The “next\_page\_token”…

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## [Server-to-Server oauth apps fail verification every Saturday at 9am ET](https://devforum.zoom.us/t/server-to-server-oauth-apps-fail-verification-every-saturday-at-9am-et/92990)

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**Author:** [@adam-sercante](https://devforum.zoom.us/u/adam-sercante)\
**Replies:** 3\
**Last updated:** [August 23, 2023, 8:35pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-apps-fail-verification-every-saturday-at-9am-et/92990 "2023-08-23T20:35:13Z")

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We’ve built a java web service that we deploy for a few different Zoom customers (integrates Pardot with Zoom Webinars). Many customers have reported that at 9am ET every Saturday morning, they (and I for my own deploym…

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## [Can we use SCIM APIs without SSO enabled? If no, What are the alternative APIs that can be used?](https://devforum.zoom.us/t/can-we-use-scim-apis-without-sso-enabled-if-no-what-are-the-alternative-apis-that-can-be-used/93819)

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**Author:** [@vaishali.sharma](https://devforum.zoom.us/u/vaishali.sharma)\
**Replies:** 1\
**Last updated:** [August 23, 2023, 5:48pm UTC](https://devforum.zoom.us/t/can-we-use-scim-apis-without-sso-enabled-if-no-what-are-the-alternative-apis-that-can-be-used/93819 "2023-08-23T17:48:59Z")

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API Endpoint(s) GET/POST /scim2/Users Description Can we use SCIM APIs without SSO enabled? If no, What are the alternative APIs that can be used for user management?

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## [Zoom Room Current Issues](https://devforum.zoom.us/t/zoom-room-current-issues/93851)

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**Author:** [@egerhardt](https://devforum.zoom.us/u/egerhardt)\
**Replies:** 1\
**Last updated:** [August 23, 2023, 5:10pm UTC](https://devforum.zoom.us/t/zoom-room-current-issues/93851 "2023-08-23T17:10:13Z")

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I am using a Server-to-Server OAuth app to collect webhook data about my Zoom Rooms. This works fairly well but often times we might get a “Camera has disconnected” message, my technicians on site might not have access t…

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## [No webhook events for production client ID for app in development](https://devforum.zoom.us/t/no-webhook-events-for-production-client-id-for-app-in-development/92520)

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**Author:** [@plamen](https://devforum.zoom.us/u/plamen)\
**Replies:** 4\
**Last updated:** [August 23, 2023, 4:24pm UTC](https://devforum.zoom.us/t/no-webhook-events-for-production-client-id-for-app-in-development/92520 "2023-08-23T16:24:29Z")

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We are creating an OAuth App in the Zoom Marketplace. The app is still in Draft status (not listed). We’ve configured a webhook event subscription for a couple of meeting events (e.g. meeting.started, meeting.ended etc). …

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## [Contact Center Voicemail Received Webhook](https://devforum.zoom.us/t/contact-center-voicemail-received-webhook/93266)

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**Author:** [@rnielsen](https://devforum.zoom.us/u/rnielsen)\
**Replies:** 3\
**Last updated:** [August 23, 2023, 3:22pm UTC](https://devforum.zoom.us/t/contact-center-voicemail-received-webhook/93266 "2023-08-23T15:22:36Z")

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API Endpoint(s) and/or Zoom API Event(s) Description I am working on an integration between a Zoom contact center and an internal ticketing system using webhooks. I need to be notified when a user has been sent to voi…

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## [Can't access the licenses to set up zoom classes after updating Server to Server OAuth](https://devforum.zoom.us/t/cant-access-the-licenses-to-set-up-zoom-classes-after-updating-server-to-server-oauth/89962)

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**Author:** [@cbi-administrator5](https://devforum.zoom.us/u/cbi-administrator5)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 10:59am UTC](https://devforum.zoom.us/t/cant-access-the-licenses-to-set-up-zoom-classes-after-updating-server-to-server-oauth/89962 "2023-08-22T10:59:02Z")

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I created Server to Server OAuth and integrated it into our school site. Now when I try to set up a Zoom conference for virtual class, there aren’t multiple licenses to pick from. There are no licenses to pick from. I…

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## [I want to integrate zoom meeting into my angular application.How to integrate?](https://devforum.zoom.us/t/i-want-to-integrate-zoom-meeting-into-my-angular-application-how-to-integrate/87411)

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**Author:** [@galinki.ravi333](https://devforum.zoom.us/u/galinki.ravi333)\
**Replies:** 9\
**Last updated:** [August 23, 2023, 5:46am UTC](https://devforum.zoom.us/t/i-want-to-integrate-zoom-meeting-into-my-angular-application-how-to-integrate/87411 "2023-08-23T05:46:55Z")

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public initializeZoomApp():void{ ZoomMtg.setZoomJSLib(‘https://source.zoom.us/1.9.1/lib’, ‘/av’); ZoomMtg.preLoadWasm() ZoomMtg.prepareWebSDK() ZoomMtg.init({ leaveUrl:‘https://zoom.us’, isSupportAV: true, success…

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## [How can I get email list of attendees?](https://devforum.zoom.us/t/how-can-i-get-email-list-of-attendees/93545)

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**Author:** [@quandha1009](https://devforum.zoom.us/u/quandha1009)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 8:55pm UTC](https://devforum.zoom.us/t/how-can-i-get-email-list-of-attendees/93545 "2023-08-22T20:55:05Z")

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Hi, I have tried so hard to get the attendees data of the attendees field but I can’t . I have tried meetings/{meetingId}/registants endpoint but it’s not what I’m looking for and 'meetings/{meetingId}/ endpoint doesn’t …

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## [Meeting.participant\_joined webhooks with user-oauth apps](https://devforum.zoom.us/t/meeting-participant-joined-webhooks-with-user-oauth-apps/92955)

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**Author:** [@paulselden](https://devforum.zoom.us/u/paulselden)\
**Replies:** 1\
**Last updated:** [August 22, 2023, 7:06pm UTC](https://devforum.zoom.us/t/meeting-participant-joined-webhooks-with-user-oauth-apps/92955 "2023-08-22T19:06:35Z")

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API Endpoint(s) and/or Zoom API Event(s) Meeting - Participant Joined/Left Webhooks: https://developers.zoom.us/docs/meeting-sdk/webhooks/#operation/meeting.participant\_joined Description I’m trying to determine the u…

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## [Internal app for okta workflow integration](https://devforum.zoom.us/t/internal-app-for-okta-workflow-integration/93023)

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**Author:** [@jcagalawan](https://devforum.zoom.us/u/jcagalawan)\
**Replies:** 1\
**Last updated:** [August 22, 2023, 6:57pm UTC](https://devforum.zoom.us/t/internal-app-for-okta-workflow-integration/93023 "2023-08-22T18:57:14Z")

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Hi team, I’m new to creating an app in the Zoom Marketplace. I created an app to connect it to Okta workflows. The use of this app is to generate a list of inactive hosts. However, I’m having issues with what to put for …

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## [Need help building out an app that will help me create an API for Power BI in order to ingest data there](https://devforum.zoom.us/t/need-help-building-out-an-app-that-will-help-me-create-an-api-for-power-bi-in-order-to-ingest-data-there/93228)

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**Author:** [@kparisis](https://devforum.zoom.us/u/kparisis)\
**Replies:** 1\
**Last updated:** [August 22, 2023, 6:55pm UTC](https://devforum.zoom.us/t/need-help-building-out-an-app-that-will-help-me-create-an-api-for-power-bi-in-order-to-ingest-data-there/93228 "2023-08-22T18:55:09Z")

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I tried to create a Zoom app but it got denied due to security risks and lack of testing. Can someone please help me out on creating it? I cant figure it out.

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## [Getting data into Power BI](https://devforum.zoom.us/t/getting-data-into-power-bi/93175)

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**Author:** [@kparisis](https://devforum.zoom.us/u/kparisis)\
**Replies:** 3\
**Last updated:** [August 22, 2023, 6:54pm UTC](https://devforum.zoom.us/t/getting-data-into-power-bi/93175 "2023-08-22T18:54:26Z")

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Could I set up a call with a technical support agent from Zoom to help me build out the Zoom app that I need? I need an app that will provide me with API keys so I can ingest Zoom data into Power BI.

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## [Delay in getting webinar participants](https://devforum.zoom.us/t/delay-in-getting-webinar-participants/92031)

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**Author:** [@kannantl](https://devforum.zoom.us/u/kannantl)\
**Replies:** 4\
**Last updated:** [August 22, 2023, 6:12pm UTC](https://devforum.zoom.us/t/delay-in-getting-webinar-participants/92031 "2023-08-22T18:12:06Z")

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API - https://api.zoom.us/v2/past\_webinars/participants Description Sometime this API does not return the participants data from the API for up to 48 hours after the webinar has ended What is the reliable wait time fo…

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