# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=16 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 17 --- ## [I received the error: "Invalid access token, does not contain permissions:\[User:Edit\]."](https://devforum.zoom.us/t/i-received-the-error-invalid-access-token-does-not-contain-permissions-user-edit/143002)
**Author:** [@tsutomu-kubo](https://devforum.zoom.us/u/tsutomu-kubo)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 5:24pm UTC](https://devforum.zoom.us/t/i-received-the-error-invalid-access-token-does-not-contain-permissions-user-edit/143002 "2026-04-15T17:24:57Z")
When I tried to add registrants to a webinar using the API with an app I created on the Marketplace, I received the following response: Invalid access token, does not contain permissions:\[User:Edit\]. Please tell me how… --- ## [Request: Enable RTMS access for AI meeting efficiency assistant](https://devforum.zoom.us/t/request-enable-rtms-access-for-ai-meeting-efficiency-assistant/142971)
**Author:** [@David51](https://devforum.zoom.us/u/David51)\ **Replies:** 2\ **Last updated:** [April 15, 2026, 6:42am UTC](https://devforum.zoom.us/t/request-enable-rtms-access-for-ai-meeting-efficiency-assistant/142971 "2026-04-15T06:42:04Z")
Hi Zoom Team, I’m building an AI-powered meeting efficiency assistant called MeetingMind AI. I would like to request RTMS (Realtime Media Streams) access for my Zoom account to enable real-time audio and transcript stre… --- ## [Server 2 Server App Type Not Available](https://devforum.zoom.us/t/server-2-server-app-type-not-available/142808)
**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 3:49am UTC](https://devforum.zoom.us/t/server-2-server-app-type-not-available/142808 "2026-04-15T03:49:54Z")
We would like to create an OAUTH type application on the Zoom App Marketplace for Zoom Contact Center API integration. We require the OAUTH type application to provide call control. When we create the OAUTH application,… --- ## [ Can zp-make-call in Smart Embed auto-dial without user clicking? ](https://devforum.zoom.us/t/can-zp-make-call-in-smart-embed-auto-dial-without-user-clicking/142977)
**Author:** [@Abhinav4](https://devforum.zoom.us/u/Abhinav4)\ **Replies:** 0\ **Last updated:** [April 14, 2026, 3:39pm UTC](https://devforum.zoom.us/t/can-zp-make-call-in-smart-embed-auto-dial-without-user-clicking/142977 "2026-04-14T15:39:44Z")
We’re building an Outlook add-in (web app) and want to add a “Call Client” button. When clicked, it should open Zoom Phone and automatically dial the number without the user needing to click again. We’ve read the Smart … --- ## [Webinar Registrants and Attendees not synced to Salesforce, via Zoom for Lightning Salesforce app](https://devforum.zoom.us/t/webinar-registrants-and-attendees-not-synced-to-salesforce-via-zoom-for-lightning-salesforce-app/142873)
**Author:** [@Aaron5](https://devforum.zoom.us/u/Aaron5)\ **Replies:** 3\ **Last updated:** [April 14, 2026, 12:41pm UTC](https://devforum.zoom.us/t/webinar-registrants-and-attendees-not-synced-to-salesforce-via-zoom-for-lightning-salesforce-app/142873 "2026-04-14T12:41:06Z")
Zoom for Lightning Salesforce application is not working as described by various documentation. For example, hundreds of Zoom Registrants and Zoom Participants for my recent webinar 89506038956 are missing from Salesfor… --- ## [Ungültige Umleitung: https://termin-now.de/zoom/callback (4.700)](https://devforum.zoom.us/t/ungultige-umleitung-https-termin-now-de-zoom-callback-4-700/142842)
**Author:** [@Jens2](https://devforum.zoom.us/u/Jens2)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 7:00am UTC](https://devforum.zoom.us/t/ungultige-umleitung-https-termin-now-de-zoom-callback-4-700/142842 "2026-04-14T07:00:02Z")
API Endpoint(s) and/or Zoom API Event(s) oauth/authorize DescriptionI’m building a Laravel SaaS application and trying to implement OAuth 2.0 for creating Zoom meetings automatically. Users should be able to connect t… --- ## [Confirming the download behavior of Phone Recording URLs returned by the Phone API](https://devforum.zoom.us/t/confirming-the-download-behavior-of-phone-recording-urls-returned-by-the-phone-api/142963)
**Author:** [@Hosoi](https://devforum.zoom.us/u/Hosoi)\ **Replies:** 0\ **Last updated:** [April 14, 2026, 1:51am UTC](https://devforum.zoom.us/t/confirming-the-download-behavior-of-phone-recording-urls-returned-by-the-phone-api/142963 "2026-04-14T01:51:54Z")
API Endpoint(s) and/or Zoom API Event(s) GET /phone/call\_logs/{callLogId}/recordings → download\_url Webhook event: phone.recording\_completed → download\_url in payload Description We are building a pipeline that automat… --- ## [Error 310012 "The inbox valid content is not found" when downloading Contact Center voicemail](https://devforum.zoom.us/t/error-310012-the-inbox-valid-content-is-not-found-when-downloading-contact-center-voicemail/142127)
**Author:** [@Ignacio2987](https://devforum.zoom.us/u/Ignacio2987)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 8:57pm UTC](https://devforum.zoom.us/t/error-310012-the-inbox-valid-content-is-not-found-when-downloading-contact-center-voicemail/142127 "2026-04-13T20:57:49Z")
Hi, I’m trying to download voicemail audio and transcripts from Zoom Contact Center using the API, but I’m getting error 310012 even after receiving the voicemail\_transcript\_completed webhook. Setup: OAuth app with s… --- ## [Zoom meeting deleted but can still join?](https://devforum.zoom.us/t/zoom-meeting-deleted-but-can-still-join/142935)
**Author:** [@Christopher10](https://devforum.zoom.us/u/Christopher10)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 5:46pm UTC](https://devforum.zoom.us/t/zoom-meeting-deleted-but-can-still-join/142935 "2026-04-13T17:46:56Z")
Hi all Using an API to pull details of current zoom meetings and write new ones. Building an app that utilises this and synchronises zoom meetings onto a separate database. As a failsafe it needs to be able to recover if… --- ## [Missing AI Call Summary and Recording ID in Some Call Records](https://devforum.zoom.us/t/missing-ai-call-summary-and-recording-id-in-some-call-records/142844)
**Author:** [@Jessica\_Nicole](https://devforum.zoom.us/u/Jessica_Nicole)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 5:38pm UTC](https://devforum.zoom.us/t/missing-ai-call-summary-and-recording-id-in-some-call-records/142844 "2026-04-13T17:38:17Z")
Hi Zoom Dev Team, I’m currently integrating with Zoom (via API/webhooks) to process call data, and I’ve noticed some inconsistencies in the payload specifically regarding AI call summaries and recording IDs. Context My… --- ## [Route not found when uploading a file to Zoom Events](https://devforum.zoom.us/t/route-not-found-when-uploading-a-file-to-zoom-events/142131)
**Author:** [@desautelsj](https://devforum.zoom.us/u/desautelsj)\ **Replies:** 12\ **Last updated:** [April 11, 2026, 9:18pm UTC](https://devforum.zoom.us/t/route-not-found-when-uploading-a-file-to-zoom-events/142131 "2026-04-11T21:18:46Z")
The documentation for uploading a file to Zoom Events says that we should send a POST request to https://api.zoom.us/v2/zoom\_events/files but when I do that, I get a HTTP 404 response. REQUEST: POST https://api-ca.zoom.… --- ## [Unable to fetch transcripts using the /transcript endpoing](https://devforum.zoom.us/t/unable-to-fetch-transcripts-using-the-transcript-endpoing/142885)
**Author:** [@brianmmdev](https://devforum.zoom.us/u/brianmmdev)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 10:32pm UTC](https://devforum.zoom.us/t/unable-to-fetch-transcripts-using-the-transcript-endpoing/142885 "2026-04-09T22:32:11Z")
API Endpoint(s) and/or Zoom API Event(s) - Get a meeting transcript (I am unable to post with links) Description I am trying to fetch a meeting transcript without a cloud recording. I am able to fetch meeting informat… --- ## [Zoom API - order deletion and event sync](https://devforum.zoom.us/t/zoom-api-order-deletion-and-event-sync/142909)
**Author:** [@ErinKMcCue](https://devforum.zoom.us/u/ErinKMcCue)\ **Replies:** 0\ **Last updated:** [April 9, 2026, 7:47pm UTC](https://devforum.zoom.us/t/zoom-api-order-deletion-and-event-sync/142909 "2026-04-09T19:47:43Z")
We built an integration with Zoom Events to sync data in a custom internal portal once someone registers for Zoom event ; zoom events are different products with different API structures What we are looking for: An AP… --- ## [Not seeing meeting:read:summary or meeting\_summary:read:admin scopes while building a new app](https://devforum.zoom.us/t/not-seeing-meetingsummary-or-meeting-summaryadmin-scopes-while-building-a-new-app/136512)
**Author:** [@Gautam1](https://devforum.zoom.us/u/Gautam1)\ **Replies:** 3\ **Last updated:** [April 8, 2026, 9:23pm UTC](https://devforum.zoom.us/t/not-seeing-meetingsummary-or-meeting-summaryadmin-scopes-while-building-a-new-app/136512 "2026-04-08T21:23:25Z")
Hi, I am trying to build a new server-to-server oauth app in the zoom marketplace. When I try to add the meeting:read:summary scope to it, that scope is not showing up in the list of available scopes. In fact meeting:re… --- ## [Issue: Authorization Scopes Not Visible (User-Managed General App)](https://devforum.zoom.us/t/issue-authorization-scopes-not-visible-user-managed-general-app/142588)
**Author:** [@Enjay](https://devforum.zoom.us/u/Enjay)\ **Replies:** 4\ **Last updated:** [April 8, 2026, 4:54pm UTC](https://devforum.zoom.us/t/issue-authorization-scopes-not-visible-user-managed-general-app/142588 "2026-04-08T16:54:24Z")
Hi Team, I am facing an issue with authorization scopes not appearing during the OAuth authorization flow for my User-Managed General App. Problem Description: I have configured the required scopes. However, duri… --- ## [Unable to get imchat:bot scope — getting error 7010 when calling /v2/im/chat/messages](https://devforum.zoom.us/t/unable-to-get-imchat-bot-scope-getting-error-7010-when-calling-v2-im-chat-messages/142803)
**Author:** [@WayneYang](https://devforum.zoom.us/u/WayneYang)\ **Replies:** 2\ **Last updated:** [April 7, 2026, 11:46pm UTC](https://devforum.zoom.us/t/unable-to-get-imchat-bot-scope-getting-error-7010-when-calling-v2-im-chat-messages/142803 "2026-04-07T23:46:26Z")
Hi everyone, I followed the documentation at Get credentials - Chat - Zoom Developer Docs to create a Chatbot app and enabled Team Chat Subscription. The app is working — I can receive webhook events (bot\_notification)… --- ## [Bugfix requested in (1308) does not extend to Zoom Rooms](https://devforum.zoom.us/t/bugfix-requested-in-1308-does-not-extend-to-zoom-rooms/140335)
**Author:** [@bstrelko](https://devforum.zoom.us/u/bstrelko)\ **Replies:** 16\ **Last updated:** [April 7, 2026, 5:29pm UTC](https://devforum.zoom.us/t/bugfix-requested-in-1308-does-not-extend-to-zoom-rooms/140335 "2026-04-07T17:29:07Z")
Similar to the issue reported in (1308), using the PUT: endpoint meetings/:{meetingId}/status call to end a meeting provides a misleading message to Zoom Rooms (formerly connected, now disconnected) when the meeting end… --- ## [Transcript available on Web Portal but not from meetings/\[id\]/recordings endpoint](https://devforum.zoom.us/t/transcript-available-on-web-portal-but-not-from-meetings-id-recordings-endpoint/134977)
**Author:** [@Patrick7](https://devforum.zoom.us/u/Patrick7)\ **Replies:** 3\ **Last updated:** [April 7, 2026, 3:58pm UTC](https://devforum.zoom.us/t/transcript-available-on-web-portal-but-not-from-meetings-id-recordings-endpoint/134977 "2026-04-07T15:58:59Z")
I have created a webhook receiver that catches the meeting.summary\_completed event. This works well. I request an auth token using the server to server process so that my application can interact with the Zoom API. Nex… --- ## [How to rotate basic authentication secrets for webhooks and client secret?](https://devforum.zoom.us/t/how-to-rotate-basic-authentication-secrets-for-webhooks-and-client-secret/142836)
**Author:** [@Claire1](https://devforum.zoom.us/u/Claire1)\ **Replies:** 0\ **Last updated:** [April 7, 2026, 12:30am UTC](https://devforum.zoom.us/t/how-to-rotate-basic-authentication-secrets-for-webhooks-and-client-secret/142836 "2026-04-07T00:30:26Z")
Our team wants to rotate the following secrets associated with our oauth app without/with minimal downtime. client secret Does the platform instantly invalidate the client secret when we regenerate it in the UI? e… --- ## [Enable RTMS on my account](https://devforum.zoom.us/t/enable-rtms-on-my-account/142754)
**Author:** [@goku](https://devforum.zoom.us/u/goku)\ **Replies:** 3\ **Last updated:** [April 6, 2026, 8:40pm UTC](https://devforum.zoom.us/t/enable-rtms-on-my-account/142754 "2026-04-06T20:40:46Z")
Hey can someone help with captions. I created app using video sdk but live transcriptions isnt enabled. Found out video sdk doesnt have transcription even though doc says otherwise. I wanted to know if in my account i cr… --- ## [New AI "meeting agenda" is not returned in the API](https://devforum.zoom.us/t/new-ai-meeting-agenda-is-not-returned-in-the-api/142829)
**Author:** [@Vincent4](https://devforum.zoom.us/u/Vincent4)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 7:45pm UTC](https://devforum.zoom.us/t/new-ai-meeting-agenda-is-not-returned-in-the-api/142829 "2026-04-06T19:45:14Z")
There is a new AI-generated “meeting agenda” feature visible in the Zoom desktop app. This appears to be different from the existing agenda (or description) field used when creating meetings via the Zoom web portal or AP… --- ## [Zoom Phone IVR API support for dial by name menu option](https://devforum.zoom.us/t/zoom-phone-ivr-api-support-for-dial-by-name-menu-option/142794)
**Author:** [@kris.seraphine](https://devforum.zoom.us/u/kris.seraphine)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 10:03pm UTC](https://devforum.zoom.us/t/zoom-phone-ivr-api-support-for-dial-by-name-menu-option/142794 "2026-04-02T22:03:03Z")
API Endpoint(s) and/or Zoom API Event(s) Description Auto Receptionists support a “Dial By Name” key option that can be configured in the web UI. The corresponding API does not seem to know about this option. When u… --- ## [Obtaining Device\_ID?](https://devforum.zoom.us/t/obtaining-device-id/142791)
**Author:** [@Robert.Rylo](https://devforum.zoom.us/u/Robert.Rylo)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 8:46pm UTC](https://devforum.zoom.us/t/obtaining-device-id/142791 "2026-04-02T20:46:22Z")
For POST /contact\_center/users/{userId}/commands, how should integrators obtain device\_id (e.g. ZoomClient-CCITab-\*)? Is there a REST endpoint to list active client sessions? --- ## [Inquiry About 3-Way Conference / Merge Call Feature via Zoom API](https://devforum.zoom.us/t/inquiry-about-3-way-conference-merge-call-feature-via-zoom-api/142776)
**Author:** [@it.lf](https://devforum.zoom.us/u/it.lf)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 5:02pm UTC](https://devforum.zoom.us/t/inquiry-about-3-way-conference-merge-call-feature-via-zoom-api/142776 "2026-04-02T17:02:51Z")
Dear Zoom Dev Team, I hope you are doing well. I am reaching out to inquire about the availability of a 3-way conference or merge call feature via the Zoom API, specifically for Zoom Phone or related services. Currentl… --- ## [Confirmation of Indicator Mapping in Zoom Phone Webhook](https://devforum.zoom.us/t/confirmation-of-indicator-mapping-in-zoom-phone-webhook/142766)
**Author:** [@Yu11](https://devforum.zoom.us/u/Yu11)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 2:30pm UTC](https://devforum.zoom.us/t/confirmation-of-indicator-mapping-in-zoom-phone-webhook/142766 "2026-04-02T14:30:04Z")
Hello, I am planning to automate the process of registering “Call Purpose” and “Call Result” in our SFA/CRM tool after a Zoom Phone call. My proposed workflow: Set up specific keywords (e.g., “Schedule a meeting”, “… --- ## [URL validation failed for Server-to-Server OAuth webhook endpoint (CRC response is correct)](https://devforum.zoom.us/t/url-validation-failed-for-server-to-server-oauth-webhook-endpoint-crc-response-is-correct/142690)
**Author:** [@Rob5](https://devforum.zoom.us/u/Rob5)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 8:43am UTC](https://devforum.zoom.us/t/url-validation-failed-for-server-to-server-oauth-webhook-endpoint-crc-response-is-correct/142690 "2026-04-02T08:43:41Z")
\*\*Description\*\* The “Validate” button in the Zoom Marketplace always returns “URL validation failed. Try again later.” for our webhook endpoint. However, the endpoint correctly handles the CRC challenge-response check an… --- ## [Can same refresh token be used for multiple days until expiry for General Oauth APP](https://devforum.zoom.us/t/can-same-refresh-token-be-used-for-multiple-days-until-expiry-for-general-oauth-app/142693)
**Author:** [@Sid1](https://devforum.zoom.us/u/Sid1)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 8:41am UTC](https://devforum.zoom.us/t/can-same-refresh-token-be-used-for-multiple-days-until-expiry-for-general-oauth-app/142693 "2026-04-02T08:41:26Z")
API Endpoint(s) and/or Zoom API Event(s) POST https://zoom.us/oauth/token (with grant\_type=refresh\_token) Description I am using a General OAuth App (User-authorized OAuth 2.0) for a single service account. My applic… --- ## [Errors in Zoom API Meeting + Registrant Responses](https://devforum.zoom.us/t/errors-in-zoom-api-meeting-registrant-responses/142707)
**Author:** [@S123](https://devforum.zoom.us/u/S123)\ **Replies:** 0\ **Last updated:** [April 1, 2026, 7:56pm UTC](https://devforum.zoom.us/t/errors-in-zoom-api-meeting-registrant-responses/142707 "2026-04-01T19:56:47Z")
API Endpoint(s) and/or Zoom API Event(s) get/users/{userId}/meetings get/meetings/{meetingId}/registrants Description When hitting the above endpoints, it looks like we’re getting some incorrect results that do… --- ## [Bad Request Creating Connector for Zoom calls](https://devforum.zoom.us/t/bad-request-creating-connector-for-zoom-calls/142658)
**Author:** [@Anita3](https://devforum.zoom.us/u/Anita3)\ **Replies:** 1\ **Last updated:** [April 1, 2026, 4:27pm UTC](https://devforum.zoom.us/t/bad-request-creating-connector-for-zoom-calls/142658 "2026-04-01T16:27:16Z")
Bad Request result Adding Connector for iTimekeep Passive Time Assistant: API Endpoint(s) and/or Zoom API Event(s) Link Zoom calls to Aderant iTimekeep Passive Time Assistant. Description Hi, I’m not a Zoom developer … --- ## [\[Zoom Phone API\] Unable to download recording transcript (code 12000) for some users, despite transcript موجود in UI](https://devforum.zoom.us/t/zoom-phone-api-unable-to-download-recording-transcript-code-12000-for-some-users-despite-transcript-in-ui/142504)
**Author:** [@DannyBC](https://devforum.zoom.us/u/DannyBC)\ **Replies:** 4\ **Last updated:** [April 1, 2026, 2:42pm UTC](https://devforum.zoom.us/t/zoom-phone-api-unable-to-download-recording-transcript-code-12000-for-some-users-despite-transcript-in-ui/142504 "2026-04-01T14:42:36Z")
Hi Zoom Team, We are experiencing an issue when trying to download Zoom Phone call transcripts via API from our Zoom app. We are using the following endpoint: GET https://api.zoom.us/v2/phone/recording\_transcript/down… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=15) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=17)