# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=168 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 169 --- ## [New webhook endpoint verified but events are not being sent](https://devforum.zoom.us/t/new-webhook-endpoint-verified-but-events-are-not-being-sent/89384)
**Author:** [@kyle.kinney](https://devforum.zoom.us/u/kyle.kinney)\ **Replies:** 3\ **Last updated:** [May 31, 2023, 10:13pm UTC](https://devforum.zoom.us/t/new-webhook-endpoint-verified-but-events-are-not-being-sent/89384 "2023-05-31T22:13:49Z")
API Endpoint(s) and/or Zoom API Event(s) (https://developers.zoom.us/docs/api/rest/reference/zoom-api/events/#operation/meeting.participant\_joined) Description I’m trying to set up a new webhook endpoint for the new v… --- ## [Users are unable to join meeting through web sdk using 'ZoomMtg.join'](https://devforum.zoom.us/t/users-are-unable-to-join-meeting-through-web-sdk-using-zoommtg-join/89401)
**Author:** [@rahulc](https://devforum.zoom.us/u/rahulc)\ **Replies:** 6\ **Last updated:** [May 31, 2023, 9:55pm UTC](https://devforum.zoom.us/t/users-are-unable-to-join-meeting-through-web-sdk-using-zoommtg-join/89401 "2023-05-31T21:55:02Z")
Meeting SDK Type and Version Web Meeting SDK 2.11.5 API Endpoint(s) and/or Zoom API Event(s) https://developers.zoom.us/docs/meeting-sdk/web/client-view/meetings/#join-meeting Specifically the https://rwcdv.dv.zoom.u… --- ## [“Invalid access token” for Server-to-Server OAuth - requesting an increased token index tolerance](https://devforum.zoom.us/t/invalid-access-token-for-server-to-server-oauth-requesting-an-increased-token-index-tolerance/89039)
**Author:** [@ziegenberg](https://devforum.zoom.us/u/ziegenberg)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 9:31pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-server-to-server-oauth-requesting-an-increased-token-index-tolerance/89039 "2023-05-31T21:31:34Z")
As stated in this developer forum post I would like to request an increased token index tolerance for our account and/or the following Server-to-Server OAuth app. I already opened a request and it was closed on me, redi… --- ## [Meeting\> Participant reports bug](https://devforum.zoom.us/t/meeting-participant-reports-bug/89147)
**Author:** [@anreta](https://devforum.zoom.us/u/anreta)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 9:07pm UTC](https://devforum.zoom.us/t/meeting-participant-reports-bug/89147 "2023-05-31T21:07:44Z")
Hi, I used S2S auth connection. When I make this request https://api.zoom.us/v2/metrics/meetings/" + 94869731262+ "/participants I got a response with no problem but when I make this request https://api.zoom.us/v2/… --- ## [Participant access to Zoom Meeting via OTT](https://devforum.zoom.us/t/participant-access-to-zoom-meeting-via-ott/89322)
**Author:** [@bethel](https://devforum.zoom.us/u/bethel)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 9:02pm UTC](https://devforum.zoom.us/t/participant-access-to-zoom-meeting-via-ott/89322 "2023-05-31T21:02:48Z")
We have an OTT platform that we use to stream live events, services etc. The events are available to people that are a part of a particular plan, basically, some sessions are not available to everyone. I would like to… --- ## [Missing documentation page](https://devforum.zoom.us/t/missing-documentation-page/89268)
**Author:** [@Hakkarainen](https://devforum.zoom.us/u/Hakkarainen)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 8:55pm UTC](https://devforum.zoom.us/t/missing-documentation-page/89268 "2023-05-31T20:55:57Z")
Description On the https://developers.zoom.us/docs/internal-apps/jwt-app-migration/ page, I clicked on the Using OAuth 2.0 link and reached https://developers.zoom.us/api-reference/using-zoom-apis/#using-oauth-20 Error… --- ## [Questions regarding SSO and JWT Deprecation](https://devforum.zoom.us/t/questions-regarding-sso-and-jwt-deprecation/89314)
**Author:** [@pflemister31](https://devforum.zoom.us/u/pflemister31)\ **Replies:** 5\ **Last updated:** [May 31, 2023, 8:54pm UTC](https://devforum.zoom.us/t/questions-regarding-sso-and-jwt-deprecation/89314 "2023-05-31T20:54:32Z")
Hi, I am creating this post to request some help regarding the upcoming JWT deprecation. I am attempting to find out for certain whether or not my company’s SSO set up uses anything in relation to JWT, and if it will b… --- ## [Zoom Room Alert settings](https://devforum.zoom.us/t/zoom-room-alert-settings/89261)
**Author:** [@laurens.martens](https://devforum.zoom.us/u/laurens.martens)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 8:53pm UTC](https://devforum.zoom.us/t/zoom-room-alert-settings/89261 "2023-05-31T20:53:34Z")
Hi, Don’t know which category this issue belongs to. We have set up alerts in our zoom room settings, this send mail alerts based on some settings we turned on. In opsgenie we added mail integration an provided that m… --- ## [Remove app from marketplace but webhooks still work](https://devforum.zoom.us/t/remove-app-from-marketplace-but-webhooks-still-work/89290)
**Author:** [@lamerkata](https://devforum.zoom.us/u/lamerkata)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 8:47pm UTC](https://devforum.zoom.us/t/remove-app-from-marketplace-but-webhooks-still-work/89290 "2023-05-31T20:47:10Z")
Hi, I remove my testing app from marketplace, but my API still receive webhooks calls from removed app when I for example start new meeting from new created test app without added webhooks. --- ## [I am facing an issue. the api is working on the local hosted site. But not on the live server. Please guide me as soon as possible](https://devforum.zoom.us/t/i-am-facing-an-issue-the-api-is-working-on-the-local-hosted-site-but-not-on-the-live-server-please-guide-me-as-soon-as-possible/89246)
**Author:** [@uzairamaqbool](https://devforum.zoom.us/u/uzairamaqbool)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 8:34pm UTC](https://devforum.zoom.us/t/i-am-facing-an-issue-the-api-is-working-on-the-local-hosted-site-but-not-on-the-live-server-please-guide-me-as-soon-as-possible/89246 "2023-05-31T20:34:55Z")
So I am using OAUTH app of zoom marketplace to call the api. The local hosted site is working perfect with the api I can set calls and all, generated a token and can create meetings as well. But once I upload the site on… --- ## [Getting a bad request response when querying API when creating two Oauth connections on two different Oauth Apps for the same account](https://devforum.zoom.us/t/getting-a-bad-request-response-when-querying-api-when-creating-two-oauth-connections-on-two-different-oauth-apps-for-the-same-account/89313)
**Author:** [@bryan.hansen](https://devforum.zoom.us/u/bryan.hansen)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 7:56pm UTC](https://devforum.zoom.us/t/getting-a-bad-request-response-when-querying-api-when-creating-two-oauth-connections-on-two-different-oauth-apps-for-the-same-account/89313 "2023-05-31T19:56:37Z")
We have an integration set up using an OAuth app. Our app will sync webinars, participation, registration etc on the hour, every hour. When we create the integration the first time it will work just fine. When we create … --- ## [401 Unauthorized error if the API that calls Zoom is hosted in Azure](https://devforum.zoom.us/t/401-unauthorized-error-if-the-api-that-calls-zoom-is-hosted-in-azure/89386)
**Author:** [@ltechera](https://devforum.zoom.us/u/ltechera)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 7:44pm UTC](https://devforum.zoom.us/t/401-unauthorized-error-if-the-api-that-calls-zoom-is-hosted-in-azure/89386 "2023-05-31T19:44:53Z")
I have a Node.js API that connects to the Zoom API to get some recordings and then sends those recordings into a Salesforce database. If I run my API locally and call it from Postman, everything works fine and the files… --- ## [\[urgent\]Major failure：httpstatus code:401 result:{code=124, message=Invalid access token.}](https://devforum.zoom.us/t/urgent-major-failure-httpstatus-code-401-result-code-124-message-invalid-access-token/89337)
**Author:** [@kaichen](https://devforum.zoom.us/u/kaichen)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 4:55pm UTC](https://devforum.zoom.us/t/urgent-major-failure-httpstatus-code-401-result-code-124-message-invalid-access-token/89337 "2023-05-31T16:55:15Z")
Failure Description: 2023-05-25 14:13:50:152 we updated new server-to-server token，like this： accountId：jyhcMSzySBO9uGyXTp0g1A server-to-server token： \[REDACTED\] at 2023-05-25 15:05:00，we found it occured a lot of i… --- ## [\[Incoming webhooks\]: \`Invalid request body format\` when body contains \`null\` field](https://devforum.zoom.us/t/incoming-webhooks-invalid-request-body-format-when-body-contains-null-field/85690)
**Author:** [@nikita.mikhailov](https://devforum.zoom.us/u/nikita.mikhailov)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 1:53pm UTC](https://devforum.zoom.us/t/incoming-webhooks-invalid-request-body-format-when-body-contains-null-field/85690 "2023-05-31T13:53:18Z")
Hello community! I’m trying to send incoming webhook to zoom via incoming webhook zoom app. And it’s wokring fine for most cases. What I didn’t expepect is to get 400 with body Invalid request body format. when sending… --- ## [Is it possible? Host Settings through API Record sessions locally and notification sound when someone joins](https://devforum.zoom.us/t/is-it-possible-host-settings-through-api-record-sessions-locally-and-notification-sound-when-someone-joins/88328)
**Author:** [@Dora\_Reddy](https://devforum.zoom.us/u/Dora_Reddy)\ **Replies:** 1\ **Last updated:** [May 31, 2023, 1:52pm UTC](https://devforum.zoom.us/t/is-it-possible-host-settings-through-api-record-sessions-locally-and-notification-sound-when-someone-joins/88328 "2023-05-31T13:52:13Z")
Hello All, We have integrated zoom Server-to-Server OAuth api in our application. Is it possible at Host level Settings through API to Record sessions locally and notification sound when someone joins. Thanks --- ## [Connection status: Connection failed: Failed to connect to zoom.us port 443](https://devforum.zoom.us/t/connection-status-connection-failed-failed-to-connect-to-zoom-us-port-443/88867)
**Author:** [@parag](https://devforum.zoom.us/u/parag)\ **Replies:** 3\ **Last updated:** [May 31, 2023, 1:35pm UTC](https://devforum.zoom.us/t/connection-status-connection-failed-failed-to-connect-to-zoom-us-port-443/88867 "2023-05-31T13:35:03Z")
I have created the server to server (intenal apps) to integrate zoom with Moodle. I am using zoom plugin for the Moodle. Followed the steps as per documentation but still having error Connection status: Connection fai… --- ## [ZCC - Recording Event - Video and Voice Clarity](https://devforum.zoom.us/t/zcc-recording-event-video-and-voice-clarity/88799)
**Author:** [@charlr](https://devforum.zoom.us/u/charlr)\ **Replies:** 4\ **Last updated:** [May 31, 2023, 6:39am UTC](https://devforum.zoom.us/t/zcc-recording-event-video-and-voice-clarity/88799 "2023-05-31T06:39:40Z")
contact\_center.recording\_completed I need to clarify if the contact\_center.recording\_completed event is triggered by both Video and Voice recording types. According to the Webhook documentation: And the GET /contact… --- ## [Updating Livestream returns status code 501](https://devforum.zoom.us/t/updating-livestream-returns-status-code-501/89219)
**Author:** [@youngsuk.yu](https://devforum.zoom.us/u/youngsuk.yu)\ **Replies:** 1\ **Last updated:** [May 30, 2023, 11:33pm UTC](https://devforum.zoom.us/t/updating-livestream-returns-status-code-501/89219 "2023-05-30T23:33:45Z")
API Endpoint(s) and/or Zoom API Event(s) Zoom Meeting API Description \*Consuming the above endpoint with following payload returning 501 error code. \*The request contains access token in the header. \*The same error… --- ## [Автоматический подсчет подключений при проведении Вкс](https://devforum.zoom.us/t/topic/89328)
**Author:** [@avakovas.evgeniy](https://devforum.zoom.us/u/avakovas.evgeniy)\ **Replies:** 0\ **Last updated:** [May 30, 2023, 10:16pm UTC](https://devforum.zoom.us/t/topic/89328 "2023-05-30T22:16:32Z")
Как выводить статистику о подключениях в гугл таблицу у меня 300+ спикеров учетные записи названы строго по регламенту. Перед фио стоит сокращение (УК/Тер офис/Рег офис/ЗРУ/РУ/СВ и так далее) как мне в ходе собрания с… --- ## [Polling API for Zoom User changes](https://devforum.zoom.us/t/polling-api-for-zoom-user-changes/89289)
**Author:** [@rajarshi](https://devforum.zoom.us/u/rajarshi)\ **Replies:** 1\ **Last updated:** [May 30, 2023, 7:11pm UTC](https://devforum.zoom.us/t/polling-api-for-zoom-user-changes/89289 "2023-05-30T19:11:45Z")
We want to poll the zoom APIs for any changes made to Zoom Users. I see this option is available under Zoom App Webhooks and listening to the events. However our use case does not allow us to use a webhook endpoint. Henc… --- ## ["Get chat messages reports" API endpoint is not consistently returning the same results for the same request](https://devforum.zoom.us/t/get-chat-messages-reports-api-endpoint-is-not-consistently-returning-the-same-results-for-the-same-request/84710)
**Author:** [@emata\_zoom](https://devforum.zoom.us/u/emata_zoom)\ **Replies:** 9\ **Last updated:** [May 30, 2023, 7:05pm UTC](https://devforum.zoom.us/t/get-chat-messages-reports-api-endpoint-is-not-consistently-returning-the-same-results-for-the-same-request/84710 "2023-05-30T19:05:37Z")
API Endpoint(s) and/or Zoom API Event(s) https://marketplace.zoom.us/docs/api-reference/chat/methods/#operation/reportChatMessages Description We use the “sessions/chat messages” report endpoints to capture all sent c… --- ## [Sign In Events API is giving "Permission error" for a client even when the account is admin](https://devforum.zoom.us/t/sign-in-events-api-is-giving-permission-error-for-a-client-even-when-the-account-is-admin/87024)
**Author:** [@vibhu](https://devforum.zoom.us/u/vibhu)\ **Replies:** 7\ **Last updated:** [May 30, 2023, 5:11pm UTC](https://devforum.zoom.us/t/sign-in-events-api-is-giving-permission-error-for-a-client-even-when-the-account-is-admin/87024 "2023-05-30T17:11:43Z")
Link to the API: Zoom Meeting API Error: Permission error It is happening for a few clients --- ## [Webinar registration webhook not firing if webinar is already in progress](https://devforum.zoom.us/t/webinar-registration-webhook-not-firing-if-webinar-is-already-in-progress/71475)
**Author:** [@Risoedus](https://devforum.zoom.us/u/Risoedus)\ **Replies:** 10\ **Last updated:** [May 30, 2023, 3:57pm UTC](https://devforum.zoom.us/t/webinar-registration-webhook-not-firing-if-webinar-is-already-in-progress/71475 "2023-05-30T15:57:59Z")
Good Morning, Using Zapier for my webhooks. Noticed through some trial and testing that registration webhooks do not fire or send data anywhere if the meeting is already in progress. If my host launches the meeting and… --- ## [Updating/uploading transcription file](https://devforum.zoom.us/t/updating-uploading-transcription-file/89267)
**Author:** [@rimon.y](https://devforum.zoom.us/u/rimon.y)\ **Replies:** 0\ **Last updated:** [May 30, 2023, 10:07am UTC](https://devforum.zoom.us/t/updating-uploading-transcription-file/89267 "2023-05-30T10:07:37Z")
Hi, the GET /meetings/{meetingId}/recordings allows us to retrieve the meeting video, f.e. to auto transcribe it using various 3rd party transcriptions. However, I could not find any way to upload / modify the existin… --- ## [Is it possible to automatically start a zoom meeting using the Zoom API?](https://devforum.zoom.us/t/is-it-possible-to-automatically-start-a-zoom-meeting-using-the-zoom-api/89263)
**Author:** [@agent150891](https://devforum.zoom.us/u/agent150891)\ **Replies:** 0\ **Last updated:** [May 30, 2023, 9:11am UTC](https://devforum.zoom.us/t/is-it-possible-to-automatically-start-a-zoom-meeting-using-the-zoom-api/89263 "2023-05-30T09:11:59Z")
Hi all! I need to create several parallel meetings, for this I check the time for all existing users, and if they are all busy, then I create a new licensed user using the zoomApi, with the “custCreate” parameter. Next,… --- ## [What is the JSON limit when adding users to a group](https://devforum.zoom.us/t/what-is-the-json-limit-when-adding-users-to-a-group/74495)
**Author:** [@s.taylor2](https://devforum.zoom.us/u/s.taylor2)\ **Replies:** 5\ **Last updated:** [May 30, 2023, 2:25am UTC](https://devforum.zoom.us/t/what-is-the-json-limit-when-adding-users-to-a-group/74495 "2023-05-30T02:25:44Z")
I am following the directions for adding members to a group as detailed here, Zoom Meeting API. I have a large number of users but it seems I can only add users in small batches. Is there a limit to the total number of M… --- ## [Create zoom meeting behalf of others using Rest API](https://devforum.zoom.us/t/create-zoom-meeting-behalf-of-others-using-rest-api/72150)
**Author:** [@bhalodik](https://devforum.zoom.us/u/bhalodik)\ **Replies:** 2\ **Last updated:** [May 30, 2023, 12:54am UTC](https://devforum.zoom.us/t/create-zoom-meeting-behalf-of-others-using-rest-api/72150 "2023-05-30T00:54:44Z")
Hello, I have application for multiple patients and multiple doctors are registered. Using rest API we’re creating zoom meeting using our company account(API Key/Secret Key), suppose we have two meeting at same time th… --- ## [Server to server oAuth Application - grant\_type "account\_credentials" error](https://devforum.zoom.us/t/server-to-server-oauth-application-grant-type-account-credentials-error/89227)
**Author:** [@datherton](https://devforum.zoom.us/u/datherton)\ **Replies:** 1\ **Last updated:** [May 29, 2023, 9:05pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-application-grant-type-account-credentials-error/89227 "2023-05-29T21:05:38Z")
I’m dealing with an issue when trying to generate a bearer token using a server-to-server oAuth app. I’m sending the information across using the grant\_type “account\_credentials” but getting response {“reason”:“unsuppor… --- ## [Unable to update meeting time using PATCH meetings?occurrenceId={}](https://devforum.zoom.us/t/unable-to-update-meeting-time-using-patch-meetings-occurrenceid/89123)
**Author:** [@anwargilani](https://devforum.zoom.us/u/anwargilani)\ **Replies:** 0\ **Last updated:** [May 27, 2023, 9:58am UTC](https://devforum.zoom.us/t/unable-to-update-meeting-time-using-patch-meetings-occurrenceid/89123 "2023-05-27T09:58:16Z")
Description I am trying to update existing reoccurence’s time via PATCH https://api.zoom.us/v2/meetings/{meetingId}?occurrence\_id={occurrenceId} and getting back 400 Bad Request with response {“code”:3000,“message”:“U… --- ## [Created a OAuth App for FreshService. Need assistance determining if working or not. Is there a way to pull a log?](https://devforum.zoom.us/t/created-a-oauth-app-for-freshservice-need-assistance-determining-if-working-or-not-is-there-a-way-to-pull-a-log/89051)
**Author:** [@carlo.scarpa](https://devforum.zoom.us/u/carlo.scarpa)\ **Replies:** 3\ **Last updated:** [May 25, 2023, 7:07pm UTC](https://devforum.zoom.us/t/created-a-oauth-app-for-freshservice-need-assistance-determining-if-working-or-not-is-there-a-way-to-pull-a-log/89051 "2023-05-25T19:07:04Z")
I am wanted to verify if a FreshService MarketPlace application that was previous setup for JWT and is now migrated over to OAuth is authenticating and passing data between each other by some visibility shown by a log if… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=167) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=169)