# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=17 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 18 --- ## [Increase API Create/Update daily limit](https://devforum.zoom.us/t/increase-api-create-update-daily-limit/142563)
**Author:** [@Dan6](https://devforum.zoom.us/u/Dan6)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 1:18pm UTC](https://devforum.zoom.us/t/increase-api-create-update-daily-limit/142563 "2026-04-01T13:18:30Z")
Can we increase our daily limit when creating meetings via the API? We have zoom concurrent plus accounts and use them create and manage many (hundreds) of bookings. They can can concurrently handle 20 meetings but we on… --- ## [Alternative hosts not receiving email notifications after being added to a meeting](https://devforum.zoom.us/t/alternative-hosts-not-receiving-email-notifications-after-being-added-to-a-meeting/142698)
**Author:** [@ivela](https://devforum.zoom.us/u/ivela)\ **Replies:** 0\ **Last updated:** [April 1, 2026, 1:16pm UTC](https://devforum.zoom.us/t/alternative-hosts-not-receiving-email-notifications-after-being-added-to-a-meeting/142698 "2026-04-01T13:16:45Z")
We’re using Zoom API v2 to create and edit meetings. When we add alternative hosts, they don’t receive an email notification even when we have configured they should always receive emails at the account level and we’re s… --- ## [What webhook event fires when an unanswered call is redirected to voicemail?](https://devforum.zoom.us/t/what-webhook-event-fires-when-an-unanswered-call-is-redirected-to-voicemail/142501)
**Author:** [@Ignacio2987](https://devforum.zoom.us/u/Ignacio2987)\ **Replies:** 1\ **Last updated:** [April 1, 2026, 12:54pm UTC](https://devforum.zoom.us/t/what-webhook-event-fires-when-an-unanswered-call-is-redirected-to-voicemail/142501 "2026-04-01T12:54:09Z")
Hi, We’re building a Contact Center integration and tracking call states via webhooks. We’re seeing an issue with the voicemail flow: We receive contact\_center.task\_reservation\_created → we show the call as Ringing Th… --- ## [Does The Account Recordings API fetch all recordings even the zoom phone calls recording](https://devforum.zoom.us/t/does-the-account-recordings-api-fetch-all-recordings-even-the-zoom-phone-calls-recording/142695)
**Author:** [@Sandy3](https://devforum.zoom.us/u/Sandy3)\ **Replies:** 0\ **Last updated:** [April 1, 2026, 9:32am UTC](https://devforum.zoom.us/t/does-the-account-recordings-api-fetch-all-recordings-even-the-zoom-phone-calls-recording/142695 "2026-04-01T09:32:17Z")
My main question is for this endpoint cloud-recording/get/accounts/{accountId}/recordings Description I wanted to know whether cloud-recording/get/accounts/{accountId}/recordings fetches all the recordings even the p… --- ## [Educational platform](https://devforum.zoom.us/t/educational-platform/142547)
**Author:** [@Mona](https://devforum.zoom.us/u/Mona)\ **Replies:** 1\ **Last updated:** [April 1, 2026, 7:17am UTC](https://devforum.zoom.us/t/educational-platform/142547 "2026-04-01T07:17:28Z")
Hello, I am working with an online academy that has more than 700 students. We are planning to build a custom learning platform, and we are considering integrating Zoom into our system. I would like to understand the … --- ## [Integrating SMS with Custom CRM via Zoom APIs](https://devforum.zoom.us/t/integrating-sms-with-custom-crm-via-zoom-apis/142625)
**Author:** [@William11](https://devforum.zoom.us/u/William11)\ **Replies:** 1\ **Last updated:** [April 1, 2026, 7:12am UTC](https://devforum.zoom.us/t/integrating-sms-with-custom-crm-via-zoom-apis/142625 "2026-04-01T07:12:45Z")
Hi everyone! I’m trying to automate SMS workflows in my custom CRM using Zoom Programmable APIs and SMS. I’ve completed setup steps, but I’m missing guidance on number provisioning. I’d also love to hear if others have … --- ## [API to get an AI companion generated Transcript](https://devforum.zoom.us/t/api-to-get-an-ai-companion-generated-transcript/142661)
**Author:** [@zzza](https://devforum.zoom.us/u/zzza)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 11:25pm UTC](https://devforum.zoom.us/t/api-to-get-an-ai-companion-generated-transcript/142661 "2026-03-31T23:25:10Z")
API Endpoint(s) and/or Zoom API Event(s) POST postmeeting.aic\_transcript\_completed GET v2/meetings/{meetingId}/transcript \*\* Description\*\* \*Need some help with getting transcripts generated by AI companion via API. T… --- ## [Why can't I be redirected to the authorization page after re-authorizing, and why can't I receive any webhook events either?](https://devforum.zoom.us/t/why-cant-i-be-redirected-to-the-authorization-page-after-re-authorizing-and-why-cant-i-receive-any-webhook-events-either/142665)
**Author:** [@Solomon2](https://devforum.zoom.us/u/Solomon2)\ **Replies:** 0\ **Last updated:** [March 31, 2026, 3:01am UTC](https://devforum.zoom.us/t/why-cant-i-be-redirected-to-the-authorization-page-after-re-authorizing-and-why-cant-i-receive-any-webhook-events-either/142665 "2026-03-31T03:01:14Z")
All configurations are correct. When a user binds for the first time, the authorization page redirects normally, and Webhook events can be received successfully after binding. However, After I successfully complete the b… --- ## [Some meeting events subscribed from webhook are not generated/delivered](https://devforum.zoom.us/t/some-meeting-events-subscribed-from-webhook-are-not-generated-delivered/142624)
**Author:** [@DOdievichElementum](https://devforum.zoom.us/u/DOdievichElementum)\ **Replies:** 3\ **Last updated:** [March 31, 2026, 12:44am UTC](https://devforum.zoom.us/t/some-meeting-events-subscribed-from-webhook-are-not-generated-delivered/142624 "2026-03-31T00:44:53Z")
Summary I have a webhook only app that I subscribed to variety of meeting and recording events. Only some are delivered and I would like to find out why. Account and App Identifiers I am working in account (account ID 5… --- ## [Zoom Contact Center OAUTH App Setup - Missing Scopes and Events](https://devforum.zoom.us/t/zoom-contact-center-oauth-app-setup-missing-scopes-and-events/142663)
**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\ **Replies:** 0\ **Last updated:** [March 31, 2026, 12:06am UTC](https://devforum.zoom.us/t/zoom-contact-center-oauth-app-setup-missing-scopes-and-events/142663 "2026-03-31T00:06:51Z")
We would like to create an OAUTH type application on the Zoom App Marketplace for Zoom Contact Center API integration. We require the OAUTH type application to provide call control. When we create the OAUTH application… --- ## [Specifying join method in Create Tickets API endpoint](https://devforum.zoom.us/t/specifying-join-method-in-create-tickets-api-endpoint/142068)
**Author:** [@Dfrazier](https://devforum.zoom.us/u/Dfrazier)\ **Replies:** 3\ **Last updated:** [March 30, 2026, 4:00pm UTC](https://devforum.zoom.us/t/specifying-join-method-in-create-tickets-api-endpoint/142068 "2026-03-30T16:00:37Z")
Join Method via API I’m not seeing any way to specify the join method in the Create Tickets API. I’m using the following endpoint: https://api.zoom.us/v2/zoom\_events/events/{event ID}/tickets By default, I get “Sign in… --- ## [Zoom Phone Usage Report (By Users) – API fields to match UI export](https://devforum.zoom.us/t/zoom-phone-usage-report-by-users-api-fields-to-match-ui-export/142299)
**Author:** [@Vamsi\_Krishna](https://devforum.zoom.us/u/Vamsi_Krishna)\ **Replies:** 11\ **Last updated:** [March 30, 2026, 3:40pm UTC](https://devforum.zoom.us/t/zoom-phone-usage-report-by-users-api-fields-to-match-ui-export/142299 "2026-03-30T15:40:57Z")
Hello, I am an admin trying to replicate the Zoom Phone UI report: Phone System → Reports → Usage Reports → Usage → By Users When exporting the report from the UI, the CSV includes columns like: • Total Calls • Miss… --- ## [Unable to Determine Owner of Webhook CRC Validation Request](https://devforum.zoom.us/t/unable-to-determine-owner-of-webhook-crc-validation-request/142633)
**Author:** [@BentleyB](https://devforum.zoom.us/u/BentleyB)\ **Replies:** 0\ **Last updated:** [March 28, 2026, 11:28pm UTC](https://devforum.zoom.us/t/unable-to-determine-owner-of-webhook-crc-validation-request/142633 "2026-03-28T23:28:59Z")
When creating webhook subscriptions for multiple Zoom accounts, they cannot share one endpoint because the payload of the CRC validation request just includes “plainToken,” and does not include the account\_id like all ot… --- ## [Marketplace event subscription fails with 1300 error code](https://devforum.zoom.us/t/marketplace-event-subscription-fails-with-1300-error-code/142617)
**Author:** [@ucczoomaruba](https://devforum.zoom.us/u/ucczoomaruba)\ **Replies:** 0\ **Last updated:** [March 27, 2026, 1:06pm UTC](https://devforum.zoom.us/t/marketplace-event-subscription-fails-with-1300-error-code/142617 "2026-03-27T13:06:44Z")
API Endpoint(s) and/or Zoom API Event(s) v2/marketplace/app/event\_subscription Description For the above mentioned endpoint, I am getting 404 error with: “{“code”:1300,“message”:“The user don’t authorize the app.”}” … --- ## ["{"code": 4711, "message": "Invalid access token, does not contain scopes: \[meeting:write:meeting, meeting:write:meeting:admin\]."?"](https://devforum.zoom.us/t/code-4711-message-invalid-access-token-does-not-contain-scopes-meetingmeeting-meetingmeeting-admin/133098)
**Author:** [@ChrisMoravian](https://devforum.zoom.us/u/ChrisMoravian)\ **Replies:** 4\ **Last updated:** [March 26, 2026, 5:50am UTC](https://devforum.zoom.us/t/code-4711-message-invalid-access-token-does-not-contain-scopes-meetingmeeting-meetingmeeting-admin/133098 "2026-03-26T05:50:12Z")
I see this topic posted a few times, but staff always switch to DM and don’t post the solution. In my app, users are getting the {“code”: 4711, “message”: “Invalid access token, does not contain scopes: \[meeting:write:m… --- ## [Prevent Zoom Meeting Cancelation When Deleting Google Calendar Event](https://devforum.zoom.us/t/prevent-zoom-meeting-cancelation-when-deleting-google-calendar-event/142173)
**Author:** [@MitchTalmadgeConexED](https://devforum.zoom.us/u/MitchTalmadgeConexED)\ **Replies:** 3\ **Last updated:** [March 25, 2026, 6:28pm UTC](https://devforum.zoom.us/t/prevent-zoom-meeting-cancelation-when-deleting-google-calendar-event/142173 "2026-03-25T18:28:33Z")
Context: Our company has a scheduling app that can schedule Zoom meetings. Users can sync our app’s internal calendar with Google Calendar. During the sync, we push events to their Google Calendar and include the Zoom li… --- ## [Fax Download in PDF](https://devforum.zoom.us/t/fax-download-in-pdf/142567)
**Author:** [@Delulu](https://devforum.zoom.us/u/Delulu)\ **Replies:** 2\ **Last updated:** [March 25, 2026, 6:08pm UTC](https://devforum.zoom.us/t/fax-download-in-pdf/142567 "2026-03-25T18:08:49Z")
How can I download received faxes in PDF format? It gets downloaded as TIFF. Is there a param that I can set? --- ## [Which webhook should be used to detect inbound calls (mobile → Zoom Phone)?](https://devforum.zoom.us/t/which-webhook-should-be-used-to-detect-inbound-calls-mobile-zoom-phone/142542)
**Author:** [@akash6](https://devforum.zoom.us/u/akash6)\ **Replies:** 1\ **Last updated:** [March 25, 2026, 6:08pm UTC](https://devforum.zoom.us/t/which-webhook-should-be-used-to-detect-inbound-calls-mobile-zoom-phone/142542 "2026-03-25T18:08:26Z")
Hi Zoom Developer Team, We are integrating Zoom Phone with our ATS system and want to detect inbound calls. Specifically, when a candidate calls a recruiter’s Zoom Phone number from a normal mobile phone (PSTN), which … --- ## [The Zoom Docs API scope settings do not appear in the suggestions](https://devforum.zoom.us/t/the-zoom-docs-api-scope-settings-do-not-appear-in-the-suggestions/142479)
**Author:** [@keitaSatoh](https://devforum.zoom.us/u/keitaSatoh)\ **Replies:** 2\ **Last updated:** [March 25, 2026, 4:09pm UTC](https://devforum.zoom.us/t/the-zoom-docs-api-scope-settings-do-not-appear-in-the-suggestions/142479 "2026-03-25T16:09:20Z")
We want to use the Zoom Docs file export API: https://developers.zoom.us/docs/api/zoom-docs/#tag/export/post/docs/exports However, when we try to configure scopes for either a General App or a Server-to-Server OAuth ap… --- ## [I have a question about ZCC's API.The MarketplaceAPP is created as Adminmanaged in GeneralApp.](https://devforum.zoom.us/t/i-have-a-question-about-zccs-api-the-marketplaceapp-is-created-as-adminmanaged-in-generalapp/142181)
**Author:** [@Akiyama](https://devforum.zoom.us/u/Akiyama)\ **Replies:** 1\ **Last updated:** [March 25, 2026, 4:08pm UTC](https://devforum.zoom.us/t/i-have-a-question-about-zccs-api-the-marketplaceapp-is-created-as-adminmanaged-in-generalapp/142181 "2026-03-25T16:08:39Z")
Hello, I’m having trouble with the ZCC API, please help. POST https://api.zoom.us/v2/contact\_center/users//commands { “command”: “make\_call”, “channel”: “voice”, “params”: { “device\_id”: “\”, “cc\_queue\_… --- ## [RTMS Node SDK segfaults after successful join on second session in same process (Node 24, leave + uninitialize called)](https://devforum.zoom.us/t/rtms-node-sdk-segfaults-after-successful-join-on-second-session-in-same-process-node-24-leave-uninitialize-called/142535)
**Author:** [@Chris33](https://devforum.zoom.us/u/Chris33)\ **Replies:** 1\ **Last updated:** [March 23, 2026, 9:26pm UTC](https://devforum.zoom.us/t/rtms-node-sdk-segfaults-after-successful-join-on-second-session-in-same-process-node-24-leave-uninitialize-called/142535 "2026-03-23T21:26:51Z")
Hi all — we’re running into what looks like a native crash in the RTMS Node SDK and wanted to check if this is expected behavior or a bug. Summary When we run multiple RTMS sessions sequentially in the same Node process… --- ## [Power Pack License Requirement for SMS API Usage](https://devforum.zoom.us/t/power-pack-license-requirement-for-sms-api-usage/142525)
**Author:** [@Joseph6](https://devforum.zoom.us/u/Joseph6)\ **Replies:** 1\ **Last updated:** [March 20, 2026, 4:47pm UTC](https://devforum.zoom.us/t/power-pack-license-requirement-for-sms-api-usage/142525 "2026-03-20T16:47:44Z")
API Endpoint(s) and/or Zoom API Event(s) method: ‘POST’, url: ‘https://api.zoom.us/v2/phone/sms/messages’, Description Is a Power Pack license required for every user sending SMS via the API? I tested the API usi… --- ## [Zoom Events Pre-register ticket eMail OTP API](https://devforum.zoom.us/t/zoom-events-pre-register-ticket-email-otp-api/138966)
**Author:** [@br1](https://devforum.zoom.us/u/br1)\ **Replies:** 10\ **Last updated:** [March 20, 2026, 3:58pm UTC](https://devforum.zoom.us/t/zoom-events-pre-register-ticket-email-otp-api/138966 "2026-03-20T15:58:41Z")
API Endpoint(s) POST https://api.zoom.us/v2/zoom\_events/events/{{eventId}}/tickets Description When I add a registration via API to a ticket type that uses Email + OTP authentication only, the displayed authentication … --- ## [Invalid access token, does not contain scopes:\[contact\_center:read:dataset\_queue\_performance:admin\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-contact-centerdataset-queue-performance-admin/142465)
**Author:** [@Kirk2](https://devforum.zoom.us/u/Kirk2)\ **Replies:** 4\ **Last updated:** [March 17, 2026, 9:10pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-contact-centerdataset-queue-performance-admin/142465 "2026-03-17T21:10:19Z")
I have been using the Historical Queue Performance api for the last month and it has been working fine. I started getting an Unauthorized for url error stating the token does not contain the scope for dataset\_queue\_perf… --- ## [Webhook check fails once every so often on app with headers](https://devforum.zoom.us/t/webhook-check-fails-once-every-so-often-on-app-with-headers/139296)
**Author:** [@Sam17](https://devforum.zoom.us/u/Sam17)\ **Replies:** 5\ **Last updated:** [March 17, 2026, 8:31pm UTC](https://devforum.zoom.us/t/webhook-check-fails-once-every-so-often-on-app-with-headers/139296 "2026-03-17T20:31:46Z")
I am getting a strange issue whereby maybe once every few weeks or so my app webhook gets disconnected due to failure to call. I have two apps that communicate to the same endpoint on the same server, only one fails, th… --- ## [Code 124 “Invalid access token” Error when trying to add registrant to meeting](https://devforum.zoom.us/t/code-124-invalid-access-token-error-when-trying-to-add-registrant-to-meeting/142405)
**Author:** [@siggib](https://devforum.zoom.us/u/siggib)\ **Replies:** 16\ **Last updated:** [March 17, 2026, 4:26pm UTC](https://devforum.zoom.us/t/code-124-invalid-access-token-error-when-trying-to-add-registrant-to-meeting/142405 "2026-03-17T16:26:16Z")
I’ve read the articles I could find on this, and none of them appear to apply to my issue. I’m testing the workflow in Postman before doing any actual development work. I’ve got the following endpoints working fine: Au… --- ## [Best Practices for Handling SMS API Webhooks in Salesforce](https://devforum.zoom.us/t/best-practices-for-handling-sms-api-webhooks-in-salesforce/141412)
**Author:** [@messageblink](https://devforum.zoom.us/u/messageblink)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 6:57pm UTC](https://devforum.zoom.us/t/best-practices-for-handling-sms-api-webhooks-in-salesforce/141412 "2026-03-16T18:57:58Z")
We’re implementing API webhooks to capture SMS delivery status and inbound replies in Salesforce. We’re currently working with Zoom SMS webhooks and reviewing other Salesforce-native apps like Message Blink to understan… --- ## [Does the Zoom API allow retrieval of User activity details across different Zoom products and add-ons?](https://devforum.zoom.us/t/does-the-zoom-api-allow-retrieval-of-user-activity-details-across-different-zoom-products-and-add-ons/142395)
**Author:** [@vaidya.saurabh](https://devforum.zoom.us/u/vaidya.saurabh)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 2:21pm UTC](https://devforum.zoom.us/t/does-the-zoom-api-allow-retrieval-of-user-activity-details-across-different-zoom-products-and-add-ons/142395 "2026-03-16T14:21:36Z")
We would like to understand whether the Zoom API can be used to retrieve information about a user’s activity across various Zoom products and add-ons: Zoom Team Chat Zoom Mail Zoom Calendar Zoom Phone Zoom Scheduler … --- ## [Zoom API recurring meeting bug](https://devforum.zoom.us/t/zoom-api-recurring-meeting-bug/141551)
**Author:** [@mistersoader](https://devforum.zoom.us/u/mistersoader)\ **Replies:** 7\ **Last updated:** [March 16, 2026, 2:20pm UTC](https://devforum.zoom.us/t/zoom-api-recurring-meeting-bug/141551 "2026-03-16T14:20:08Z")
═══════════════════════════════════════════════════════════════════ ROOT CAUSE IDENTIFIED: Daylight Saving Time Bug in Zoom API ═══════════════════════════════════════════════════════════════════ THE SMOKING GUN: User … --- ## [Original Sound For Musicians](https://devforum.zoom.us/t/original-sound-for-musicians/142409)
**Author:** [@Andrew22](https://devforum.zoom.us/u/Andrew22)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 2:16pm UTC](https://devforum.zoom.us/t/original-sound-for-musicians/142409 "2026-03-16T14:16:10Z")
Why does Zoom filter out musical instruments? The Zoom app downloaded on my Windows laptop has a setting titled “Original Sound For Musicians.” It allows for online music lessons. My son’s Chromebook isn’t compatible fo… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=16) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=18)