# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=170

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**Page:** 171

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## [Webhook Verified, now we are seeing X-Zoom-Retry-Reason : Internal Server Error](https://devforum.zoom.us/t/webhook-verified-now-we-are-seeing-x-zoom-retry-reason-internal-server-error/88090)

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**Author:** [@stephen.schuster](https://devforum.zoom.us/u/stephen.schuster)\
**Replies:** 1\
**Last updated:** [May 22, 2023, 1:18pm UTC](https://devforum.zoom.us/t/webhook-verified-now-we-are-seeing-x-zoom-retry-reason-internal-server-error/88090 "2023-05-22T13:18:44Z")

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Ok, so our WebHook was validated, but now we are getting flooded with the following: X-Zoom-Retry-Reason : Internal Server Error I saw that somebody mentioned firewall settings, but this is an Azure Function and it val…

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## [Changing meeting hosts](https://devforum.zoom.us/t/changing-meeting-hosts/88501)

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**Author:** [@if\_s37](https://devforum.zoom.us/u/if_s37)\
**Replies:** 6\
**Last updated:** [May 22, 2023, 1:14pm UTC](https://devforum.zoom.us/t/changing-meeting-hosts/88501 "2023-05-22T13:14:17Z")

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API Endpoint(s) and/or Zoom API Event(s) PATCH /meetings/{meetingId} Description I’m developing an application that interacts with Zoom via the published REST APIs. I’ve created a Server to Server OAuth app to generat…

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## [Oauth app no longer working](https://devforum.zoom.us/t/oauth-app-no-longer-working/88627)

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**Author:** [@massimo.tarquini](https://devforum.zoom.us/u/massimo.tarquini)\
**Replies:** 3\
**Last updated:** [May 22, 2023, 12:59pm UTC](https://devforum.zoom.us/t/oauth-app-no-longer-working/88627 "2023-05-22T12:59:49Z")

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Hello, I created a postman oauth app for the sake of testing some api end points for an integration i had to build. Everything was working fine until yesterday morning when all of a sudden upon requesting a new token (as…

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## [Data consistency between reports and Zoom API responses](https://devforum.zoom.us/t/data-consistency-between-reports-and-zoom-api-responses/88292)

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**Author:** [@gw\_developer](https://devforum.zoom.us/u/gw_developer)\
**Replies:** 8\
**Last updated:** [May 22, 2023, 12:59pm UTC](https://devforum.zoom.us/t/data-consistency-between-reports-and-zoom-api-responses/88292 "2023-05-22T12:59:22Z")

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The issue I am facing currently is getting information from Attendee reports and Registration reports through Zoom API calls. As an example, I would like to use the following webinar ID: 853 4188 2020. In addition, I wo…

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## [Download zoom recording from share url](https://devforum.zoom.us/t/download-zoom-recording-from-share-url/88680)

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**Author:** [@videotuto1](https://devforum.zoom.us/u/videotuto1)\
**Replies:** 1\
**Last updated:** [May 22, 2023, 6:37am UTC](https://devforum.zoom.us/t/download-zoom-recording-from-share-url/88680 "2023-05-22T06:37:34Z")

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Hello. I need to download the zoom recording that belongs to a share URL. Let me explain why do I need to do this: My zoom recordings are linked in a Canvas app via the recording’s share\_url. I need to download said v…

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## [Server-to-Server OAuth: annoying token-invalidation](https://devforum.zoom.us/t/server-to-server-oauth-annoying-token-invalidation/72070)

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**Author:** [@pvdh](https://devforum.zoom.us/u/pvdh)\
**Replies:** 15\
**Last updated:** [May 19, 2023, 12:27pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-annoying-token-invalidation/72070 "2023-05-19T12:27:26Z")

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From my perspective, JTW-Auth has always been a very bad idea, since you could only have one JWT-app and no support for limiting the scope. So I really, really appreciate the new option to have account\_credentials for di…

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## [List webinars API call returns 0 results for account with an active webinar](https://devforum.zoom.us/t/list-webinars-api-call-returns-0-results-for-account-with-an-active-webinar/88488)

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**Author:** [@andrew.phiers](https://devforum.zoom.us/u/andrew.phiers)\
**Replies:** 3\
**Last updated:** [May 19, 2023, 7:31pm UTC](https://devforum.zoom.us/t/list-webinars-api-call-returns-0-results-for-account-with-an-active-webinar/88488 "2023-05-19T19:31:35Z")

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Hello, We are a 3rd party app developer who has a client that is having an issue retrieving webinar data via your rest API. The client has setup a test webinar on their account to pull details into our system: webinar…

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## [Pardot API integration moving registrants to 'No Show' list before the webinar has happened](https://devforum.zoom.us/t/pardot-api-integration-moving-registrants-to-no-show-list-before-the-webinar-has-happened/88712)

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**Author:** [@marketing6](https://devforum.zoom.us/u/marketing6)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 7:12pm UTC](https://devforum.zoom.us/t/pardot-api-integration-moving-registrants-to-no-show-list-before-the-webinar-has-happened/88712 "2023-05-19T19:12:50Z")

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I have set up the Pardot to Zoom integration and configured the integration for generating prospects in Pardot via lists for each of our webinars. It seemed to be working fine at first, but now the API has added all the …

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## [Get meeting participant reports does not returns the registrant\_id field](https://devforum.zoom.us/t/get-meeting-participant-reports-does-not-returns-the-registrant-id-field/83790)

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**Author:** [@devuso](https://devforum.zoom.us/u/devuso)\
**Replies:** 26\
**Last updated:** [May 19, 2023, 5:06pm UTC](https://devforum.zoom.us/t/get-meeting-participant-reports-does-not-returns-the-registrant-id-field/83790 "2023-05-19T17:06:52Z")

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Get meeting participant reports https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/reportMeetingParticipants Description Hello, I’m using the Get meeting participant reports endpoint in order …

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## [Chatbot im/chat/messages error](https://devforum.zoom.us/t/chatbot-im-chat-messages-error/81950)

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**Author:** [@wandrille](https://devforum.zoom.us/u/wandrille)\
**Replies:** 8\
**Last updated:** [May 19, 2023, 4:55pm UTC](https://devforum.zoom.us/t/chatbot-im-chat-messages-error/81950 "2023-05-19T16:55:53Z")

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API Endpoint(s) and/or Zoom API Event(s) /v2/im/chat/messages Description Not able to get this api to work with my chatbot token. Testing it from postman. Pass in the correct headers of: Authorization: Bearer ey… …

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## [Validate webhook](https://devforum.zoom.us/t/validate-webhook/84886)

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**Author:** [@maryna.khavanskaya](https://devforum.zoom.us/u/maryna.khavanskaya)\
**Replies:** 2\
**Last updated:** [May 19, 2023, 4:54pm UTC](https://devforum.zoom.us/t/validate-webhook/84886 "2023-05-19T16:54:32Z")

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Hello! In our integration, we use the following logic: Create a Meeting via API (use Server-to-Server OAuth) Connect to the Meeting using the Meeting SDK Use webhooks for events: Start Meeting and End Meeting (Server-…

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## [Error creating signature in Prod](https://devforum.zoom.us/t/error-creating-signature-in-prod/88686)

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**Author:** [@zoom68](https://devforum.zoom.us/u/zoom68)\
**Replies:** 3\
**Last updated:** [May 19, 2023, 1:06pm UTC](https://devforum.zoom.us/t/error-creating-signature-in-prod/88686 "2023-05-19T13:06:58Z")

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Hi, I’m having trouble implementing zoomMeeting in production. I created a new app in the Marketplace SDK which provides me with a Client ID and the Key Secret. Both replace them with the sdkKey and ApiKey. The fact is …

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## [Zoom Event Lobby Start and End Time doesn't update via the API](https://devforum.zoom.us/t/zoom-event-lobby-start-and-end-time-doesnt-update-via-the-api/88570)

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**Author:** [@robert12](https://devforum.zoom.us/u/robert12)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 12:34pm UTC](https://devforum.zoom.us/t/zoom-event-lobby-start-and-end-time-doesnt-update-via-the-api/88570 "2023-05-19T12:34:43Z")

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After the event is created, we are trying to change (via the API) the date of the event aswell as the lobby time. The date of the event changes without issue, but the lobby time doesn’t update. Is this a known issue?

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## [Certain "cust\_create" users unable to start an instant meeting using start URL](https://devforum.zoom.us/t/certain-cust-create-users-unable-to-start-an-instant-meeting-using-start-url/88565)

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**Author:** [@riley.gelwicks](https://devforum.zoom.us/u/riley.gelwicks)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 12:30pm UTC](https://devforum.zoom.us/t/certain-cust-create-users-unable-to-start-an-instant-meeting-using-start-url/88565 "2023-05-19T12:30:33Z")

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API Endpoint(s) and/or Zoom API Event(s) Meeting Create with type 2 (instant meeting) Description For some of our api users in our account when attempting to start an instant meeting that was just created we get an er…

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## [Create Private channels](https://devforum.zoom.us/t/create-private-channels/88687)

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**Author:** [@jvihangi](https://devforum.zoom.us/u/jvihangi)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 12:25pm UTC](https://devforum.zoom.us/t/create-private-channels/88687 "2023-05-19T12:25:18Z")

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Hi, I wanted to know if there have been any changes happened to create private channels limitation.

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## [Request to increase OAuth token\_index tolerance](https://devforum.zoom.us/t/request-to-increase-oauth-token-index-tolerance/88278)

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**Author:** [@jlsingleton](https://devforum.zoom.us/u/jlsingleton)\
**Replies:** 3\
**Last updated:** [May 19, 2023, 12:24pm UTC](https://devforum.zoom.us/t/request-to-increase-oauth-token-index-tolerance/88278 "2023-05-19T12:24:20Z")

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Hi, I would like to request an increase to our OAuth token index tolerance to 2 for a server-to-server OAuth app called “Virtual Scheduler” (just created today on our account). The email that I created this account with …

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## [How can I give host permissions or screen sharing permissions to registrants created with registrants?](https://devforum.zoom.us/t/how-can-i-give-host-permissions-or-screen-sharing-permissions-to-registrants-created-with-registrants/88683)

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**Author:** [@jwpark](https://devforum.zoom.us/u/jwpark)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 12:17pm UTC](https://devforum.zoom.us/t/how-can-i-give-host-permissions-or-screen-sharing-permissions-to-registrants-created-with-registrants/88683 "2023-05-19T12:17:05Z")

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I want to create a meeting with API through my current business account, and create a registrar who is not related to the account and give it permission. My API order is as follows. S2S OAuth - accessToken createMeeti…

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## [Enabling User Scheduling and Hosting in My Zoom App: The Impact of Upgrading My Account](https://devforum.zoom.us/t/enabling-user-scheduling-and-hosting-in-my-zoom-app-the-impact-of-upgrading-my-account/88667)

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**Author:** [@engmuhammadwaseem052](https://devforum.zoom.us/u/engmuhammadwaseem052)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 6:32am UTC](https://devforum.zoom.us/t/enabling-user-scheduling-and-hosting-in-my-zoom-app-the-impact-of-upgrading-my-account/88667 "2023-05-19T06:32:07Z")

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The user has created an OAuth App in the Zoom Marketplace but is currently unable to create users due to limitations in their Zoom account. They are considering upgrading their account from the Basic plan to the Pro plan…

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## [Get access\_token by Server-to-Server OAuth](https://devforum.zoom.us/t/get-access-token-by-server-to-server-oauth/88658)

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**Author:** [@KalorokOops](https://devforum.zoom.us/u/KalorokOops)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 2:36am UTC](https://devforum.zoom.us/t/get-access-token-by-server-to-server-oauth/88658 "2023-05-19T02:36:10Z")

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“I am getting an error when trying to request an access\_token by making a request to the address https://zoom.us/oauth/token?grant\_type=account\_credentials&account\_id={accountId}. The error message is { “reason”: “unsup…

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## [Zoom API for Creating Multiple Meetings](https://devforum.zoom.us/t/zoom-api-for-creating-multiple-meetings/88652)

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**Author:** [@rahul.hebbar1](https://devforum.zoom.us/u/rahul.hebbar1)\
**Replies:** 0\
**Last updated:** [May 18, 2023, 8:40pm UTC](https://devforum.zoom.us/t/zoom-api-for-creating-multiple-meetings/88652 "2023-05-18T20:40:14Z")

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I was looking into using the Zoom API for a scheduling website but was not sure if it would work the way I thought it did. The purpose of the site is to connect any two individuals that request a booking, so there can be…

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## [Request for server to server oauth index increase](https://devforum.zoom.us/t/request-for-server-to-server-oauth-index-increase/88559)

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**Author:** [@riley.gelwicks](https://devforum.zoom.us/u/riley.gelwicks)\
**Replies:** 1\
**Last updated:** [May 18, 2023, 6:07pm UTC](https://devforum.zoom.us/t/request-for-server-to-server-oauth-index-increase/88559 "2023-05-18T18:07:03Z")

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I am requesting that we have indexes added to our oauth app token. I am requesting 6. App Name: S2S Scheduler App Id:{redacted}

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## [About Zoom's API](https://devforum.zoom.us/t/about-zooms-api/86514)

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**Author:** [@Djan](https://devforum.zoom.us/u/Djan)\
**Replies:** 7\
**Last updated:** [May 18, 2023, 5:18pm UTC](https://devforum.zoom.us/t/about-zooms-api/86514 "2023-05-18T17:18:20Z")

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Hello! I have 2 inquiries about the API 1.- I see that you can get the recordings, however, how would this work? Each user will need to have their own zoom account and the recordings will be specific to them? Or can we …

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## [401 Unauthorized error if trying to call Zoom api from a Azure Logic App](https://devforum.zoom.us/t/401-unauthorized-error-if-trying-to-call-zoom-api-from-a-azure-logic-app/88494)

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**Author:** [@ltechera](https://devforum.zoom.us/u/ltechera)\
**Replies:** 2\
**Last updated:** [May 18, 2023, 4:13pm UTC](https://devforum.zoom.us/t/401-unauthorized-error-if-trying-to-call-zoom-api-from-a-azure-logic-app/88494 "2023-05-18T16:13:26Z")

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I have a Node.js API that connects to Zoom API to get some recordings and then sends those recordings into a Salesforce database. If I call my API from my local PC (Postman), or from a virtual machine, everything works…

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## [Get new access token problem with postman](https://devforum.zoom.us/t/get-new-access-token-problem-with-postman/87979)

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**Author:** [@guncer1](https://devforum.zoom.us/u/guncer1)\
**Replies:** 5\
**Last updated:** [May 18, 2023, 3:57pm UTC](https://devforum.zoom.us/t/get-new-access-token-problem-with-postman/87979 "2023-05-18T15:57:36Z")

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Description \*While attempting to generate an OAuth access token with postman , I’m getting the below error message despite being an owner on the Zoom account. No other details of below error. what is the problem ? could…

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## [User Name in zoom webhooks is empty](https://devforum.zoom.us/t/user-name-in-zoom-webhooks-is-empty/88171)

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**Author:** [@zoomeleosdev](https://devforum.zoom.us/u/zoomeleosdev)\
**Replies:** 3\
**Last updated:** [May 18, 2023, 3:51pm UTC](https://devforum.zoom.us/t/user-name-in-zoom-webhooks-is-empty/88171 "2023-05-18T15:51:48Z")

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Hey , I am writing to report an issue regarding the webhook functionality of my client’s Zoom integration. We have recently started with the new server to serve OAuth app and have noticed that we are not receiving some…

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## [Limiting scopes on server-to-server OAuth](https://devforum.zoom.us/t/limiting-scopes-on-server-to-server-oauth/88483)

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**Author:** [@clomotey](https://devforum.zoom.us/u/clomotey)\
**Replies:** 1\
**Last updated:** [May 18, 2023, 3:04pm UTC](https://devforum.zoom.us/t/limiting-scopes-on-server-to-server-oauth/88483 "2023-05-18T15:04:05Z")

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We are developing an App which requires Server-to-Server OAuth. The scopes requested for the App are: View and manage sub account’s user webinars /webinar:master​ View all user Webinars /webinar:read:admin​ View and ma…

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## [How to created a Zoom Event in PUBLISHED state](https://devforum.zoom.us/t/how-to-created-a-zoom-event-in-published-state/88480)

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**Author:** [@robert12](https://devforum.zoom.us/u/robert12)\
**Replies:** 1\
**Last updated:** [May 18, 2023, 3:01pm UTC](https://devforum.zoom.us/t/how-to-created-a-zoom-event-in-published-state/88480 "2023-05-18T15:01:52Z")

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The Zoom Events API includes the ability to include a “status” field when creating an Event, so in theory you should be able to create an event in DRAFT or PUBLISHED state, however regardless of what is included in this …

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## [Zoom user id, or the API Key, Secret Key, and JWT Token](https://devforum.zoom.us/t/zoom-user-id-or-the-api-key-secret-key-and-jwt-token/88477)

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**Author:** [@apaul](https://devforum.zoom.us/u/apaul)\
**Replies:** 1\
**Last updated:** [May 18, 2023, 3:00pm UTC](https://devforum.zoom.us/t/zoom-user-id-or-the-api-key-secret-key-and-jwt-token/88477 "2023-05-18T15:00:41Z")

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How can I find Zoom user ID for a specific user account in Zoom? How can I pull that account’s API Key, Secret Key, and JWT Token? Please help. Thank you.

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## [Call Monitor via API](https://devforum.zoom.us/t/call-monitor-via-api/86591)

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**Author:** [@wposson](https://devforum.zoom.us/u/wposson)\
**Replies:** 15\
**Last updated:** [May 18, 2023, 2:13pm UTC](https://devforum.zoom.us/t/call-monitor-via-api/86591 "2023-05-18T14:13:54Z")

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Description Curious if we can access details on Phone Monitors via API. Who they are, which calls had one present vs which ones did not, etc. Couldn’t find that readily available on your API documentation, but perhaps I…

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## [Getting chat channel users and transcripts](https://devforum.zoom.us/t/getting-chat-channel-users-and-transcripts/87489)

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**Author:** [@DarylH](https://devforum.zoom.us/u/DarylH)\
**Replies:** 15\
**Last updated:** [May 18, 2023, 12:55pm UTC](https://devforum.zoom.us/t/getting-chat-channel-users-and-transcripts/87489 "2023-05-18T12:55:24Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) /chat/channels/:channelId/members?page\_size=50 Description I am recieving the follow error : “message”: “No permission to access the channel …

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