# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=18

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**Page:** 19

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## [\[OAuth App\] Deauthorization webhook requests missing verification headers (Authorization / x-zm-signature)](https://devforum.zoom.us/t/oauth-app-deauthorization-webhook-requests-missing-verification-headers-authorization-x-zm-signature/142352)

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**Author:** [@masaki.hori](https://devforum.zoom.us/u/masaki.hori)\
**Replies:** 3\
**Last updated:** [March 16, 2026, 2:00pm UTC](https://devforum.zoom.us/t/oauth-app-deauthorization-webhook-requests-missing-verification-headers-authorization-x-zm-signature/142352 "2026-03-16T14:00:30Z")

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Dear Zoom Developer Support, We have an OAuth app published on the Zoom App Marketplace and receive app deauthorization notifications at our Deauthorization URL. We are unable to verify these requests because the webhoo…

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## [Need to Access Developer Office Hours Chat Session from Last Week](https://devforum.zoom.us/t/need-to-access-developer-office-hours-chat-session-from-last-week/141940)

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**Author:** [@Goomie](https://devforum.zoom.us/u/Goomie)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 1:46pm UTC](https://devforum.zoom.us/t/need-to-access-developer-office-hours-chat-session-from-last-week/141940 "2026-03-16T13:46:28Z")

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@elisa.zoom @expertswho @gianni.zoom - Hi all! I attended last week’s Zoom Dev Forum Office Hours session and spoke to John and Gianni in a breakout room. Before I exited, John posted 2 URLs for me to look into with my d…

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## [Zoom Event track ticket cancellations](https://devforum.zoom.us/t/zoom-event-track-ticket-cancellations/142452)

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**Author:** [@vishnupriya.k](https://devforum.zoom.us/u/vishnupriya.k)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 12:42pm UTC](https://devforum.zoom.us/t/zoom-event-track-ticket-cancellations/142452 "2026-03-16T12:42:22Z")

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Endpoint DELETE: /zoom\_events/events/{eventid}/tickets/{ticketid} Zoom events | Webinars | Hybrid , F2F | pre-registartion tickets Description We use auto approved registration and create tickets via API. How to track …

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## [Zoom Webinar Registrant re-add for self cancellations](https://devforum.zoom.us/t/zoom-webinar-registrant-re-add-for-self-cancellations/142451)

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**Author:** [@vishnupriya.k](https://devforum.zoom.us/u/vishnupriya.k)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 12:33pm UTC](https://devforum.zoom.us/t/zoom-webinar-registrant-re-add-for-self-cancellations/142451 "2026-03-16T12:33:27Z")

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Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

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## [Zoom Clips API - Download URL or Transcript?](https://devforum.zoom.us/t/zoom-clips-api-download-url-or-transcript/133802)

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**Author:** [@Bryced1](https://devforum.zoom.us/u/Bryced1)\
**Replies:** 6\
**Last updated:** [March 12, 2026, 5:59pm UTC](https://devforum.zoom.us/t/zoom-clips-api-download-url-or-transcript/133802 "2026-03-12T17:59:11Z")

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In the Zoom clips api is it possible to get the download URL or transcript? If not is it possible to get clips that are generated in zoom app from regular recordings API?

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## [Zoom room reservation](https://devforum.zoom.us/t/zoom-room-reservation/111380)

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**Author:** [@mahfuzur.rahman](https://devforum.zoom.us/u/mahfuzur.rahman)\
**Replies:** 1\
**Last updated:** [March 12, 2026, 5:24pm UTC](https://devforum.zoom.us/t/zoom-room-reservation/111380 "2026-03-12T17:24:17Z")

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We are currently using Condeco, and one of the main features preventing us from switching to Zoom Reservations is the inability to book our catering, AV, cleaning, or security services. It would be fantastic to have thes…

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## ["Meeting does not exist" error when retrieving meeting summary, but exists in UI](https://devforum.zoom.us/t/meeting-does-not-exist-error-when-retrieving-meeting-summary-but-exists-in-ui/141846)

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**Author:** [@Lizosaurus](https://devforum.zoom.us/u/Lizosaurus)\
**Replies:** 9\
**Last updated:** [March 12, 2026, 2:29pm UTC](https://devforum.zoom.us/t/meeting-does-not-exist-error-when-retrieving-meeting-summary-but-exists-in-ui/141846 "2026-03-12T14:29:34Z")

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I currently have a workflow set up where once a meeting ends, I get a webhook with the meeting information. I then filter the data of that webhook to include only our sales team members, then use GET to receive the meeti…

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## [ISV Account Bug: Breakout Room Activity Status setting not cascading to sub-users unless Locked](https://devforum.zoom.us/t/isv-account-bug-breakout-room-activity-status-setting-not-cascading-to-sub-users-unless-locked/142382)

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**Author:** [@Great\_Learning](https://devforum.zoom.us/u/Great_Learning)\
**Replies:** 0\
**Last updated:** [March 10, 2026, 5:45pm UTC](https://devforum.zoom.us/t/isv-account-bug-breakout-room-activity-status-setting-not-cascading-to-sub-users-unless-locked/142382 "2026-03-10T17:45:11Z")

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I am experiencing a breakdown in settings inheritance for my ISV account (Account ID: 7045314007, Account Type: ISV - Commercial, Impact: 300+ Users). Specifically, I am attempting to enable the setting: “Allow host to v…

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## [Creating Events via API using template](https://devforum.zoom.us/t/creating-events-via-api-using-template/142211)

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**Author:** [@OCMktg](https://devforum.zoom.us/u/OCMktg)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 7:29am UTC](https://devforum.zoom.us/t/creating-events-via-api-using-template/142211 "2026-03-10T07:29:32Z")

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Hi, I’m trying to create a Webinar Plus event via the API using a template. While the API for regular webinars has a template\_id parameter, I was unable to find anything similar for an event. How can I create a Webinar P…

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## [Issue with Channel API Scope Permissions](https://devforum.zoom.us/t/issue-with-channel-api-scope-permissions/125341)

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**Author:** [@rambabu.rachamalla](https://devforum.zoom.us/u/rambabu.rachamalla)\
**Replies:** 6\
**Last updated:** [March 10, 2026, 1:17am UTC](https://devforum.zoom.us/t/issue-with-channel-api-scope-permissions/125341 "2026-03-10T01:17:25Z")

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Hi Zoom Support Team, We are using the Channel API (https://api.zoom.us/v2/chat/channels) in our integration, and it was working perfectly until last week. However, we are now encountering an issue where the API fails w…

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## [External Redirect after zoom scheduler confirmation page](https://devforum.zoom.us/t/external-redirect-after-zoom-scheduler-confirmation-page/142365)

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**Author:** [@BenK](https://devforum.zoom.us/u/BenK)\
**Replies:** 0\
**Last updated:** [March 9, 2026, 8:35pm UTC](https://devforum.zoom.us/t/external-redirect-after-zoom-scheduler-confirmation-page/142365 "2026-03-09T20:35:45Z")

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I’m running a VSL for ads in Go High Level. I’m using Zoom to schedule the meeting. Upon meeting scheduled confirmation, I want to redirect back to go high level for the thank you page, however, I’m being blocked and it …

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## [List phone numbers](https://devforum.zoom.us/t/list-phone-numbers/142344)

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**Author:** [@Anantharaman](https://devforum.zoom.us/u/Anantharaman)\
**Replies:** 1\
**Last updated:** [March 9, 2026, 4:36pm UTC](https://devforum.zoom.us/t/list-phone-numbers/142344 "2026-03-09T16:36:12Z")

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I can see that /phone/numbers api is marked as deprecated . By anychance is there an alternate api announced by zoom or is there any hard timeline announed by zoom for this api to be stopped completely.

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## [Phone call log webhook events not delivered — SMS events work fine on same subscription](https://devforum.zoom.us/t/phone-call-log-webhook-events-not-delivered-sms-events-work-fine-on-same-subscription/142315)

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**Author:** [@Sam20](https://devforum.zoom.us/u/Sam20)\
**Replies:** 1\
**Last updated:** [March 7, 2026, 2:17am UTC](https://devforum.zoom.us/t/phone-call-log-webhook-events-not-delivered-sms-events-work-fine-on-same-subscription/142315 "2026-03-07T02:17:21Z")

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I have a Server-to-Server OAuth app with Phone webhook subscriptions. SMS events (phone.sms\_sent, phone.sms\_received) fire correctly and deliver payloads to my endpoint immediately. However, call log events never fire …

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## [Wrong JSON node name in "Update event attendee actions" documentation](https://devforum.zoom.us/t/wrong-json-node-name-in-update-event-attendee-actions-documentation/142342)

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**Author:** [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Replies:** 0\
**Last updated:** [March 6, 2026, 7:55pm UTC](https://devforum.zoom.us/t/wrong-json-node-name-in-update-event-attendee-actions-documentation/142342 "2026-03-06T19:55:56Z")

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When invoking this endpoint Events APIs - API - Zoom Developer Docs to check-in Event attendees and something goes wrong, documentation says we should expect a response that looks like this: However, the actual respo…

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## [How to Retrieve “Available (Mobile)” Status](https://devforum.zoom.us/t/how-to-retrieve-available-mobile-status/142338)

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**Author:** [@keitaSatoh](https://devforum.zoom.us/u/keitaSatoh)\
**Replies:** 0\
**Last updated:** [March 6, 2026, 5:07pm UTC](https://devforum.zoom.us/t/how-to-retrieve-available-mobile-status/142338 "2026-03-06T17:07:01Z")

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API Endpoint(s) and/or Zoom API Event(s) GET /users/{userId}/presence\_status Reference: Presence Status API Description We are using the GET /users/{userId}/presence\_status API to retrieve a user’s presence status. H…

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## [Firebase crash \_\_NSFireTimer EXC\_BAD\_ACCESS (KERN\_INVALID\_ADDRESS)](https://devforum.zoom.us/t/firebase-crash-nsfiretimer-exc-bad-access-kern-invalid-address/142332)

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**Author:** [@David47](https://devforum.zoom.us/u/David47)\
**Replies:** 0\
**Last updated:** [March 6, 2026, 4:59pm UTC](https://devforum.zoom.us/t/firebase-crash-nsfiretimer-exc-bad-access-kern-invalid-address/142332 "2026-03-06T16:59:20Z")

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We received a report of a crash from firebase. I have not been able to duplicate the crash nor can I determine the scenario that is causing the crash from the stack trace. I have included all information from firebase. T…

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## [Missing granular scope: scheduler:read:scheduled\_event\_attendee:admin](https://devforum.zoom.us/t/missing-granular-scope-schedulerscheduled-event-attendee-admin/142214)

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**Author:** [@Otovee](https://devforum.zoom.us/u/Otovee)\
**Replies:** 1\
**Last updated:** [March 5, 2026, 9:03pm UTC](https://devforum.zoom.us/t/missing-granular-scope-schedulerscheduled-event-attendee-admin/142214 "2026-03-05T21:03:22Z")

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Hello, I am building a Server-to-Server OAuth app to programmatically retrieve answers submitted on our Zoom Scheduler booking page (specifically the custom\_values field for attendees). According to the Zoom Scheduler …

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## [Webinar registration: 404 not found: error code 1001 User does not exist](https://devforum.zoom.us/t/webinar-registration-404-not-found-error-code-1001-user-does-not-exist/141857)

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**Author:** [@Aaron5](https://devforum.zoom.us/u/Aaron5)\
**Replies:** 14\
**Last updated:** [March 5, 2026, 4:50pm UTC](https://devforum.zoom.us/t/webinar-registration-404-not-found-error-code-1001-user-does-not-exist/141857 "2026-03-05T16:50:05Z")

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I don’t understand why I am getting a 404 Not Found response for a POST to webinar/{id}/registrants I am posting user registration data to zoom, and the data does not include any user id, only email, name, etc. The res…

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## [Can Zoom Scheduler Detect When No Time Slots Remain & Show an Alternate Form/UX?](https://devforum.zoom.us/t/can-zoom-scheduler-detect-when-no-time-slots-remain-show-an-alternate-form-ux/141729)

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**Author:** [@Goomie](https://devforum.zoom.us/u/Goomie)\
**Replies:** 1\
**Last updated:** [March 5, 2026, 4:39pm UTC](https://devforum.zoom.us/t/can-zoom-scheduler-detect-when-no-time-slots-remain-show-an-alternate-form-ux/141729 "2026-03-05T16:39:43Z")

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Hi all, We’re using Zoom Scheduler with a webhook-driven integration (no OAuth) and are trying to improve the user experience when a visitor attempts to book an appointment but no available time slots remain for a given…

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## [Building a Createandassociate message in Postman -- need header help](https://devforum.zoom.us/t/building-a-createandassociate-message-in-postman-need-header-help/142308)

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**Author:** [@KenBanks](https://devforum.zoom.us/u/KenBanks)\
**Replies:** 0\
**Last updated:** [March 5, 2026, 2:10pm UTC](https://devforum.zoom.us/t/building-a-createandassociate-message-in-postman-need-header-help/142308 "2026-03-05T14:10:14Z")

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I am trying to build a post message using the Zoom LTI Pro API in Postman. Specifically a createAndAssociate post message. I found the article on how to do this in the Zoom support. I understand all the elements of the b…

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## [Request for manual domain verification on clientID](https://devforum.zoom.us/t/request-for-manual-domain-verification-on-clientid/142301)

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**Author:** [@josharcher](https://devforum.zoom.us/u/josharcher)\
**Replies:** 0\
**Last updated:** [March 4, 2026, 8:54pm UTC](https://devforum.zoom.us/t/request-for-manual-domain-verification-on-clientid/142301 "2026-03-04T20:54:09Z")

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client Id 6Fzs9SWxQ9KskE2gala4ww

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## [Setting user presence to away via API does not trigger user.presence\_status\_updated](https://devforum.zoom.us/t/setting-user-presence-to-away-via-api-does-not-trigger-user-presence-status-updated/142238)

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**Author:** [@JordanL](https://devforum.zoom.us/u/JordanL)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 8:47pm UTC](https://devforum.zoom.us/t/setting-user-presence-to-away-via-api-does-not-trigger-user-presence-status-updated/142238 "2026-03-04T20:47:56Z")

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API Endpoint(s) and/or Zoom API Event(s) PUT /users/{userId}/presence\_status Description Setting user presence to away via API does not always trigger user.presence\_status\_updated. No errors received. How To Reproduce …

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## [Webhook : phone.recording\_completed: download\_url itself returns 404 Not Found (Dev/Prod both receive the event)](https://devforum.zoom.us/t/webhook-phone-recording-completed-download-url-itself-returns-404-not-found-dev-prod-both-receive-the-event/142230)

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**Author:** [@tomomi](https://devforum.zoom.us/u/tomomi)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 8:22pm UTC](https://devforum.zoom.us/t/webhook-phone-recording-completed-download-url-itself-returns-404-not-found-dev-prod-both-receive-the-event/142230 "2026-03-04T20:22:52Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom API Event: phone.recording\_completed (Webhook) Zoom API Events - Meeting - API - Zoom Developer Docs API Endpoint Used: download\_url provided in the webhook payload (U…

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## [Updating user status from Away to Busy makes user Available](https://devforum.zoom.us/t/updating-user-status-from-away-to-busy-makes-user-available/142239)

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**Author:** [@JordanL](https://devforum.zoom.us/u/JordanL)\
**Replies:** 1\
**Last updated:** [March 4, 2026, 8:16pm UTC](https://devforum.zoom.us/t/updating-user-status-from-away-to-busy-makes-user-available/142239 "2026-03-04T20:16:50Z")

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API Endpoint(s) and/or Zoom API Event(s) PUT /users/{userId}/presence\_status Description Updating user status from Away to Busy makes user Available. No errors received How To Reproduce Set user presence to Busy vi…

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## [429 error for user who is not registered](https://devforum.zoom.us/t/429-error-for-user-who-is-not-registered/141856)

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**Author:** [@Aaron5](https://devforum.zoom.us/u/Aaron5)\
**Replies:** 13\
**Last updated:** [March 4, 2026, 2:38pm UTC](https://devforum.zoom.us/t/429-error-for-user-who-is-not-registered/141856 "2026-03-04T14:38:22Z")

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I’m registering users for a webinar via API, and i’m getting intermittent 429 errors stating “You have exceeded the daily rate limit of (3) for Add a webinar registrant API requests for the registrant (user@example.com)…

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## [Event Subscription changes not taking effect — removed endpoint still receiving webhooks, new endpoint receives nothing](https://devforum.zoom.us/t/event-subscription-changes-not-taking-effect-removed-endpoint-still-receiving-webhooks-new-endpoint-receives-nothing/142154)

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**Author:** [@Tu242](https://devforum.zoom.us/u/Tu242)\
**Replies:** 5\
**Last updated:** [March 4, 2026, 2:23am UTC](https://devforum.zoom.us/t/event-subscription-changes-not-taking-effect-removed-endpoint-still-receiving-webhooks-new-endpoint-receives-nothing/142154 "2026-03-04T02:23:12Z")

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Hi Zoom team, I have a Zoom Phone app (Production) with two Event Subscriptions — one pointing to my staging (STG) endpoint and one pointing to my production (PRD) endpoint, both subscribing to phone.recording\_completed.…

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## [API endpoint for List audio items gives 403 response](https://devforum.zoom.us/t/api-endpoint-for-list-audio-items-gives-403-response/142244)

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**Author:** [@mwmatter](https://devforum.zoom.us/u/mwmatter)\
**Replies:** 2\
**Last updated:** [March 3, 2026, 6:02pm UTC](https://devforum.zoom.us/t/api-endpoint-for-list-audio-items-gives-403-response/142244 "2026-03-03T18:02:22Z")

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API Endpoint(s) and/or Zoom API Event(s) /v2/phone/users/\<user\_id\>/audios Description I am trying to get a list of Audio Items from a given user’s account using a server-to-server application with the correct scopes t…

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## [How to extract realtime in meeting chat message?](https://devforum.zoom.us/t/how-to-extract-realtime-in-meeting-chat-message/142259)

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**Author:** [@Yuiki](https://devforum.zoom.us/u/Yuiki)\
**Replies:** 3\
**Last updated:** [March 3, 2026, 5:43pm UTC](https://devforum.zoom.us/t/how-to-extract-realtime-in-meeting-chat-message/142259 "2026-03-03T17:43:17Z")

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Hello, I’m developing a system to extract realtime in-meeting video,audio and chat. I saw the document shows RTMS support chat message in meeting, but when I tried it, chat message are not received. Is there anyway to …

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## [Real-Time Transcript and Participant Control in Zoom SDK App](https://devforum.zoom.us/t/real-time-transcript-and-participant-control-in-zoom-sdk-app/142189)

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**Author:** [@Aaron6](https://devforum.zoom.us/u/Aaron6)\
**Replies:** 2\
**Last updated:** [March 3, 2026, 9:57am UTC](https://devforum.zoom.us/t/real-time-transcript-and-participant-control-in-zoom-sdk-app/142189 "2026-03-03T09:57:37Z")

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Hi everyone, I’m building a web application using the Zoom Meeting SDK (Embedded view). In my setup, three participants join each meeting: One staff member (host) A client A candidate The meeting is mainly b…

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## [Zoom Webhook: some meeting events not firing](https://devforum.zoom.us/t/zoom-webhook-some-meeting-events-not-firing/141840)

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**Author:** [@Causeway](https://devforum.zoom.us/u/Causeway)\
**Replies:** 6\
**Last updated:** [March 2, 2026, 10:13am UTC](https://devforum.zoom.us/t/zoom-webhook-some-meeting-events-not-firing/141840 "2026-03-02T10:13:32Z")

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API Endpoint(s) and/or Zoom API Event(s) meeting.participant\_admitted and meeting.participant\_joined events not firing when participants join a meeting after being released from the waiting room. Description I am crea…

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