# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=183

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**Page:** 184

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## [Cloud Recordings Cause Synchronization Problems](https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208)

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**Author:** [@hasanali](https://devforum.zoom.us/u/hasanali)\
**Replies:** 1\
**Last updated:** [March 23, 2023, 11:29am UTC](https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208 "2023-03-23T11:29:56Z")

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We are using Zoom Web SDK (version 2.9.7) . We are giving Webinars. We share screen and also use camera and microphone. When we open/enable cloud recordings, we have huge synchronization problems. Sound and video not …

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## [Activating App Not Showing?](https://devforum.zoom.us/t/activating-app-not-showing/84964)

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**Author:** [@PaulDeehan](https://devforum.zoom.us/u/PaulDeehan)\
**Replies:** 2\
**Last updated:** [March 23, 2023, 9:54am UTC](https://devforum.zoom.us/t/activating-app-not-showing/84964 "2023-03-23T09:54:57Z")

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I’ve added my app and have tokens stored in my dB. I can use these tokens and refresh them to make zoom meeting rooms, record them store them, event extract them into Azure Storage. Yet the App is still showing as NOT A…

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## [Converting user User Type from Basic to Licensed](https://devforum.zoom.us/t/converting-user-user-type-from-basic-to-licensed/85152)

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**Author:** [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 11:39pm UTC](https://devforum.zoom.us/t/converting-user-user-type-from-basic-to-licensed/85152 "2023-03-22T23:39:42Z")

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Can someone help me narrow down API call that I can use that will convert users User Type from Basic to Licensed? I’ve looked under the parameters for PACH Update user’s profile but don’t see that option. Initially I t…

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## [Delete a meeting recording file API does not capture Individual Participant Audio Files](https://devforum.zoom.us/t/delete-a-meeting-recording-file-api-does-not-capture-individual-participant-audio-files/85159)

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**Author:** [@jperez](https://devforum.zoom.us/u/jperez)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 11:23pm UTC](https://devforum.zoom.us/t/delete-a-meeting-recording-file-api-does-not-capture-individual-participant-audio-files/85159 "2023-03-22T23:23:24Z")

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https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/recordingDeleteOne Description I have a workflow that automatically transfers recording files to a specific location, then deletes the files fr…

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## [Recording Complete event not triggering when user hasn't installed the app](https://devforum.zoom.us/t/recording-complete-event-not-triggering-when-user-hasnt-installed-the-app/84821)

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**Author:** [@yoelz](https://devforum.zoom.us/u/yoelz)\
**Replies:** 4\
**Last updated:** [March 22, 2023, 11:11pm UTC](https://devforum.zoom.us/t/recording-complete-event-not-triggering-when-user-hasnt-installed-the-app/84821 "2023-03-22T23:11:14Z")

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Zoom Apps Configuration Using Vue3 on client, and AWS lambdas for webhook handling and backend as well. Description The webhook is working correctly when the host is a user who has installed the app. But when the meet…

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## [How to pass parameters into the recordings api](https://devforum.zoom.us/t/how-to-pass-parameters-into-the-recordings-api/82335)

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**Author:** [@radicallyrooted](https://devforum.zoom.us/u/radicallyrooted)\
**Replies:** 9\
**Last updated:** [March 22, 2023, 5:05pm UTC](https://devforum.zoom.us/t/how-to-pass-parameters-into-the-recordings-api/82335 "2023-03-22T17:05:34Z")

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I have a newb question but couldn’t find it in the forum. I’m trying to use this API: https://developers.zoom.us/docs/api-reference/zoom-api/methods/#operation/recordingsList which works fine with no parameters, but I w…

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## [Validating webhooks: ASP.NET MVC Application](https://devforum.zoom.us/t/validating-webhooks-asp-net-mvc-application/85109)

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**Author:** [@rich1](https://devforum.zoom.us/u/rich1)\
**Replies:** 1\
**Last updated:** [March 22, 2023, 1:39pm UTC](https://devforum.zoom.us/t/validating-webhooks-asp-net-mvc-application/85109 "2023-03-22T13:39:07Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom API Webhooks Description I’m attempting to re-implement our Webhooks endpoint using the new challenge/response framework. However, while I see the webhook fire, I don’t s…

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## [IP Address Blocked](https://devforum.zoom.us/t/ip-address-blocked/84949)

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**Author:** [@owen.meyer](https://devforum.zoom.us/u/owen.meyer)\
**Replies:** 2\
**Last updated:** [March 22, 2023, 11:58am UTC](https://devforum.zoom.us/t/ip-address-blocked/84949 "2023-03-22T11:58:10Z")

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We have a nodejs-based server in Azure handling our app data which calls the Zoom API for meeting management. Recently we’ve been getting blacklisted by Cloudflare on some requests to GET /users/ and POST /meetings/XX/re…

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## ["Request to share this app outside this account" is not working](https://devforum.zoom.us/t/request-to-share-this-app-outside-this-account-is-not-working/77275)

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**Author:** [@nrochford](https://devforum.zoom.us/u/nrochford)\
**Replies:** 1\
**Last updated:** [December 17, 2022, 12:13am UTC](https://devforum.zoom.us/t/request-to-share-this-app-outside-this-account-is-not-working/77275 "2022-12-17T00:13:19Z")

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Hello. I am trying to complete the " Request to share this app outside this account" but nothing happens when I click on “Request”. The app is " eTrainCenter OAuth Production". We really don’t need this to be on the m…

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## [Joining meeting timeout Academy LMS](https://devforum.zoom.us/t/joining-meeting-timeout-academy-lms/70430)

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**Author:** [@berdannergis](https://devforum.zoom.us/u/berdannergis)\
**Replies:** 4\
**Last updated:** [March 21, 2023, 1:43pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-academy-lms/70430 "2023-03-21T13:43:53Z")

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I’m using Academy LMS script with Academy LMS Live Class (zoom) Addon. This addon asked me to enter api key and security key, I did. Then I start a meeting via the zoom app and save the id and password to the system as…

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## [Oauth Error : App cannot be installed outside developer account](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195)

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**Author:** [@atul](https://devforum.zoom.us/u/atul)\
**Replies:** 18\
**Last updated:** [March 22, 2023, 3:23am UTC](https://devforum.zoom.us/t/oauth-error-app-cannot-be-installed-outside-developer-account/9195 "2023-03-22T03:23:52Z")

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This app cannot be installed outside of the developer’s account. Please contact the application developer to get support with installing this application. I get this during Oauth ?

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## [Will firebase JWT tokens still work?](https://devforum.zoom.us/t/will-firebase-jwt-tokens-still-work/84333)

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**Author:** [@pierrealexislebrun](https://devforum.zoom.us/u/pierrealexislebrun)\
**Replies:** 6\
**Last updated:** [March 22, 2023, 3:19am UTC](https://devforum.zoom.us/t/will-firebase-jwt-tokens-still-work/84333 "2023-03-22T03:19:58Z")

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Hi! I’m using the Zoom API using curl to create meetings, register users, etc. When it comes to authentification, I’m using the firebase JWT library to create a token which I then use in my Authorization header. I know…

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## [How to log out user from browser?](https://devforum.zoom.us/t/how-to-log-out-user-from-browser/1555)

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**Author:** [@Meeting\_Room](https://devforum.zoom.us/u/Meeting_Room)\
**Replies:** 3\
**Last updated:** [March 22, 2023, 1:47am UTC](https://devforum.zoom.us/t/how-to-log-out-user-from-browser/1555 "2023-03-22T01:47:20Z")

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Hello, I am using “create meeting” method to create a new meeting. This generate a new start link. After that user clicked the link and meeting started. For this reason user logged in by force. After that i used to “…

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## [Issues on the Get Zoom Room sensor data](https://devforum.zoom.us/t/issues-on-the-get-zoom-room-sensor-data/85101)

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**Author:** [@viktor.gawor](https://devforum.zoom.us/u/viktor.gawor)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 10:18pm UTC](https://devforum.zoom.us/t/issues-on-the-get-zoom-room-sensor-data/85101 "2023-03-21T22:18:04Z")

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Hi creating a rest api to pull sensordata from a zoom room using neatbar. I want to pull sensor\_type as REAL\_TIME\_PEOPLE\_COUNT, i managed to pull room\_id but not the sensor data. What am i doing wrong? import os import…

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## [Zoom API Endpoints to get Participant's Camera On/Off Information](https://devforum.zoom.us/t/zoom-api-endpoints-to-get-participants-camera-on-off-information/84619)

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**Author:** [@idanlib](https://devforum.zoom.us/u/idanlib)\
**Replies:** 9\
**Last updated:** [March 21, 2023, 5:14pm UTC](https://devforum.zoom.us/t/zoom-api-endpoints-to-get-participants-camera-on-off-information/84619 "2023-03-21T17:14:38Z")

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Hi Everyone I’m very new to the Zoom API, and I want to create something that should be simple, but I can’t find the relevant information in the zoom API endpoints. Essentially, I want to see how long, as part of a who…

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## [Invalid redirect: ... (4,700)](https://devforum.zoom.us/t/invalid-redirect-4-700/81299)

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**Author:** [@sagarwal3005](https://devforum.zoom.us/u/sagarwal3005)\
**Replies:** 4\
**Last updated:** [March 21, 2023, 4:57pm UTC](https://devforum.zoom.us/t/invalid-redirect-4-700/81299 "2023-03-21T16:57:21Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Details on your question, workflow or t…

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## [Can I get webniar cloud recording url from api？](https://devforum.zoom.us/t/can-i-get-webniar-cloud-recording-url-from-api/84957)

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**Author:** [@jiangqimin](https://devforum.zoom.us/u/jiangqimin)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 2:32pm UTC](https://devforum.zoom.us/t/can-i-get-webniar-cloud-recording-url-from-api/84957 "2023-03-21T14:32:00Z")

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Sorry, I don’t have an add on for webnarir yet. The following is just speculation, here Zoom からホストのメールアドレスにメールが送信されます。 メールには 2 つのリンクがあり、最初のリンクはホストのみがレコーディングを管理するためのものです。 2 つ目のリンクは参加者用です。 (Sorry, the above content is…

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## [Return unique add to calendar links that are sent to the registrants](https://devforum.zoom.us/t/return-unique-add-to-calendar-links-that-are-sent-to-the-registrants/85062)

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**Author:** [@gc\_marketing](https://devforum.zoom.us/u/gc_marketing)\
**Replies:** 0\
**Last updated:** [March 21, 2023, 12:46pm UTC](https://devforum.zoom.us/t/return-unique-add-to-calendar-links-that-are-sent-to-the-registrants/85062 "2023-03-21T12:46:56Z")

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We currently have a webinar setup where unique add-to-calendar links are sent to any registrants via email. Is there a way where this add to calendar link can be returned and displayed on the landing page itself when he…

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## [Issue with retrieving user email for non-business accounts](https://devforum.zoom.us/t/issue-with-retrieving-user-email-for-non-business-accounts/84941)

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**Author:** [@mahmoud.alharoon](https://devforum.zoom.us/u/mahmoud.alharoon)\
**Replies:** 1\
**Last updated:** [March 21, 2023, 7:12am UTC](https://devforum.zoom.us/t/issue-with-retrieving-user-email-for-non-business-accounts/84941 "2023-03-21T07:12:45Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) API endpoint(s) and/or Zoom API event(s) you’re working with: https://api.zoom.us/v2/report/meetings/’ . $meetingId . '/participants Description …

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## [Get meeting reports doesn't return UUID](https://devforum.zoom.us/t/get-meeting-reports-doesnt-return-uuid/84960)

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**Author:** [@skethan](https://devforum.zoom.us/u/skethan)\
**Replies:** 2\
**Last updated:** [March 21, 2023, 5:48am UTC](https://devforum.zoom.us/t/get-meeting-reports-doesnt-return-uuid/84960 "2023-03-21T05:48:30Z")

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Hi Forum, We are developing a meeting dashboard view for our clients. As part of this, my work is to fetch list of meetings and show them in dashboard. Since id is not unique, I’m using UUID as the primary key from Zoom…

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## [\_.isNil is not a function](https://devforum.zoom.us/t/isnil-is-not-a-function/85016)

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**Author:** [@apresentadorauditori](https://devforum.zoom.us/u/apresentadorauditori)\
**Replies:** 0\
**Last updated:** [March 20, 2023, 8:01pm UTC](https://devforum.zoom.us/t/isnil-is-not-a-function/85016 "2023-03-20T20:01:45Z")

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Hi! We are currently facing a problem in our sdk, we noticed that 2 errors are triggered in the console referring to the \_.isNil function, we used version 2.9.7 of the sdk, we updated to version 2.10.1 and the error per…

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## [Zoom for Telehealth API and JWT App Type deprecation](https://devforum.zoom.us/t/zoom-for-telehealth-api-and-jwt-app-type-deprecation/79627)

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**Author:** [@gbusler](https://devforum.zoom.us/u/gbusler)\
**Replies:** 4\
**Last updated:** [March 20, 2023, 7:38pm UTC](https://devforum.zoom.us/t/zoom-for-telehealth-api-and-jwt-app-type-deprecation/79627 "2023-03-20T19:38:31Z")

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How is the JWT App type deprecation doing to impact the usage of the Zoom for Telehealth APIs, since the JWT API key and secret are a critical part of using them. Are they still going to be supported and if so what set…

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## [Changes to Team Chat API and Webhooks](https://devforum.zoom.us/t/changes-to-team-chat-api-and-webhooks/85006)

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**Author:** [@shariq.torres](https://devforum.zoom.us/u/shariq.torres)\
**Replies:** 0\
**Last updated:** [March 20, 2023, 5:47pm UTC](https://devforum.zoom.us/t/changes-to-team-chat-api-and-webhooks/85006 "2023-03-20T17:47:21Z")

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On March 18th, 2023, Zoom changed the behavior of the Zoom Team Chat API and Webhooks. From now on, the IDs of external users will be empty. Identifiers will only have values if they are users under your account. We reco…

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## [Server-to-Server Integration vs OAuth](https://devforum.zoom.us/t/server-to-server-integration-vs-oauth/84983)

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**Author:** [@twisted1919](https://devforum.zoom.us/u/twisted1919)\
**Replies:** 3\
**Last updated:** [March 20, 2023, 5:22pm UTC](https://devforum.zoom.us/t/server-to-server-integration-vs-oauth/84983 "2023-03-20T17:22:08Z")

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Hello, We have a integration with Zoom where we allow people to connect their account so that they can create conferences with various options and get a link to those conferences. We also use the API so that when a con…

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## [Illegal base64 character 28](https://devforum.zoom.us/t/illegal-base64-character-28/70366)

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**Author:** [@kowalski.k](https://devforum.zoom.us/u/kowalski.k)\
**Replies:** 5\
**Last updated:** [March 20, 2023, 5:20pm UTC](https://devforum.zoom.us/t/illegal-base64-character-28/70366 "2023-03-20T17:20:32Z")

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Description Details on your question or the problem you’re trying to solve. I’m trying to get access token according to this guide: Create a Server-to-Server OAuth App I’m using server-to-server app, that is activated…

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## [Having issue in my site](https://devforum.zoom.us/t/having-issue-in-my-site/84939)

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**Author:** [@joeh96054](https://devforum.zoom.us/u/joeh96054)\
**Replies:** 1\
**Last updated:** [March 20, 2023, 5:14pm UTC](https://devforum.zoom.us/t/having-issue-in-my-site/84939 "2023-03-20T17:14:41Z")

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Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

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## [Best API call to retrieve the date a user last attended a meeting](https://devforum.zoom.us/t/best-api-call-to-retrieve-the-date-a-user-last-attended-a-meeting/84987)

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**Author:** [@sietse.huisman](https://devforum.zoom.us/u/sietse.huisman)\
**Replies:** 1\
**Last updated:** [March 20, 2023, 4:46pm UTC](https://devforum.zoom.us/t/best-api-call-to-retrieve-the-date-a-user-last-attended-a-meeting/84987 "2023-03-20T16:46:25Z")

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Hi all, I was wondering if somebody could help me with the following: Description I’m looking for an API call (or calls) that retrieves the last time a user was active using his/her account, which means the last time …

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## [Code: 124, message: 'Invalid access token](https://devforum.zoom.us/t/code-124-message-invalid-access-token/84903)

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**Author:** [@varunu](https://devforum.zoom.us/u/varunu)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 7:06pm UTC](https://devforum.zoom.us/t/code-124-message-invalid-access-token/84903 "2023-03-17T19:06:07Z")

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I am using the server to server oauth app to create a meeting from react app and using below code to generate bearer token. const generateZoomJWT = () =\> { const API\_KEY = ‘’; const API\_SECRET = ‘’; const payload = { …

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## [Issue with pulling back participant data immediately after a webinar has ended](https://devforum.zoom.us/t/issue-with-pulling-back-participant-data-immediately-after-a-webinar-has-ended/84530)

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**Author:** [@jkendall](https://devforum.zoom.us/u/jkendall)\
**Replies:** 1\
**Last updated:** [March 17, 2023, 6:43pm UTC](https://devforum.zoom.us/t/issue-with-pulling-back-participant-data-immediately-after-a-webinar-has-ended/84530 "2023-03-17T18:43:36Z")

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Hello, I was referred to the forum from a support request that was opened. I have example ID’s/reports that can be provided if needed to showcase the issue. API Endpoint(s) and/or Zoom API Event(s) https://marketplace…

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## [Help on creating webhooks](https://devforum.zoom.us/t/help-on-creating-webhooks/84707)

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**Author:** [@MarceloErthal](https://devforum.zoom.us/u/MarceloErthal)\
**Replies:** 6\
**Last updated:** [March 17, 2023, 3:59pm UTC](https://devforum.zoom.us/t/help-on-creating-webhooks/84707 "2023-03-17T15:59:04Z")

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Hi folks, I am trying to create a webhook using a microsoft power automate endpoint. It has this url format: https://prod-27.brazilsouth.logic.azure.com:443/workflows//triggers/manual/paths/invoke?api-version=2016-06-0…

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