# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=198

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**Page:** 199

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## [Intermittently getting Request body should be a valid JSON object](https://devforum.zoom.us/t/intermittently-getting-request-body-should-be-a-valid-json-object/81635)

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**Author:** [@rich](https://devforum.zoom.us/u/rich)\
**Replies:** 1\
**Last updated:** [January 18, 2023, 4:49pm UTC](https://devforum.zoom.us/t/intermittently-getting-request-body-should-be-a-valid-json-object/81635 "2023-01-18T16:49:15Z")

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Hi so I’ve had a look at some of the existing forum answers for this error and I can see quite a few have resolved although I’m not sure this is the same as what is going on with our website. On booking a meeting ( end…

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## [API Registration Data vs. Zoom Platform Registration Report](https://devforum.zoom.us/t/api-registration-data-vs-zoom-platform-registration-report/81179)

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**Author:** [@crowleyb](https://devforum.zoom.us/u/crowleyb)\
**Replies:** 11\
**Last updated:** [January 18, 2023, 2:23am UTC](https://devforum.zoom.us/t/api-registration-data-vs-zoom-platform-registration-report/81179 "2023-01-18T02:23:05Z")

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I’m providing screenshots of the issues we are experiencing with Zoom’s API data and what’s being reported in the Registration report via Zoom’s platform. Can someone share with me why the API will report a different num…

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## [Unable to see App approval rejection reason](https://devforum.zoom.us/t/unable-to-see-app-approval-rejection-reason/81412)

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**Author:** [@penny.bamborough](https://devforum.zoom.us/u/penny.bamborough)\
**Replies:** 6\
**Last updated:** [January 18, 2023, 2:02pm UTC](https://devforum.zoom.us/t/unable-to-see-app-approval-rejection-reason/81412 "2023-01-18T14:02:43Z")

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We have submitted an app on marketplace that has been rejected. When we look at the App in Marketplace Manage, the Update Needed simply says “Update Needed: message from Zoom Admin To view the requested updates, please o…

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## [Help needed for integration purpose](https://devforum.zoom.us/t/help-needed-for-integration-purpose/81442)

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**Author:** [@caroljankins5](https://devforum.zoom.us/u/caroljankins5)\
**Replies:** 1\
**Last updated:** [January 18, 2023, 3:08am UTC](https://devforum.zoom.us/t/help-needed-for-integration-purpose/81442 "2023-01-18T03:08:00Z")

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Based on changes recommended by Zoom, we have created a new Server-to-Server OAuth app for integrating our platform with Zoom. We have configured this app with the scopes to support creation of users and meetings using t…

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## [Are SMS sent from short codes available in Phone API?](https://devforum.zoom.us/t/are-sms-sent-from-short-codes-available-in-phone-api/81384)

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**Author:** [@zoom\_sandboxuser4](https://devforum.zoom.us/u/zoom_sandboxuser4)\
**Replies:** 1\
**Last updated:** [January 17, 2023, 8:45pm UTC](https://devforum.zoom.us/t/are-sms-sent-from-short-codes-available-in-phone-api/81384 "2023-01-17T20:45:22Z")

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Can someone please confirm SMS sent from Short Codes (available in Zoom since July 2022) can be retrieved via Zoom SMS API? Users do receive SMS from short codes but looks like they are missing at GET /phone/sms/sessio…

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## [Fetch via the API a participant's user\_id (which is the Participant ID) needed to join a webinar scheduled in the future](https://devforum.zoom.us/t/fetch-via-the-api-a-participants-user-id-which-is-the-participant-id-needed-to-join-a-webinar-scheduled-in-the-future/60591)

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**Author:** [@aguscuretti](https://devforum.zoom.us/u/aguscuretti)\
**Replies:** 2\
**Last updated:** [January 17, 2023, 8:29pm UTC](https://devforum.zoom.us/t/fetch-via-the-api-a-participants-user-id-which-is-the-participant-id-needed-to-join-a-webinar-scheduled-in-the-future/60591 "2023-01-17T20:29:19Z")

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Description I am trying to get via the API the participant’s user\_id to send the invite programmatically, rather than manually sending the invite from Zoom UI. See below the Participant ID in the email Zoom automatical…

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## [How to create concurrent Meetings?](https://devforum.zoom.us/t/how-to-create-concurrent-meetings/81492)

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**Author:** [@Rajinthan17](https://devforum.zoom.us/u/Rajinthan17)\
**Replies:** 1\
**Last updated:** [January 17, 2023, 7:39pm UTC](https://devforum.zoom.us/t/how-to-create-concurrent-meetings/81492 "2023-01-17T19:39:53Z")

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Hi, Hope Your are doing well. We are the development team would like to create concurrent meetings. We are using JWT ( API Key & Secret Key ) Whenever we are creating meetings via using APIs its always add our parent a…

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## [Network handshake error when connecting to API](https://devforum.zoom.us/t/network-handshake-error-when-connecting-to-api/80057)

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**Author:** [@ipowell](https://devforum.zoom.us/u/ipowell)\
**Replies:** 5\
**Last updated:** [January 17, 2023, 7:35pm UTC](https://devforum.zoom.us/t/network-handshake-error-when-connecting-to-api/80057 "2023-01-17T19:35:49Z")

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Hello, We are using the Zoom API to retrieve usage metrics and are experiencing intermittent network handshake errors. We are using API v2 and hitting the /metrics/webinars, /users and /users/${userId}/meetings endpoint…

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## [Is there any problem to implement with Server-to-serverOAuth?](https://devforum.zoom.us/t/is-there-any-problem-to-implement-with-server-to-serveroauth/81546)

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**Author:** [@matsunaga.mami](https://devforum.zoom.us/u/matsunaga.mami)\
**Replies:** 1\
**Last updated:** [January 17, 2023, 7:27pm UTC](https://devforum.zoom.us/t/is-there-any-problem-to-implement-with-server-to-serveroauth/81546 "2023-01-17T19:27:08Z")

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When receiving an interview request from a customer, so that we can create a ZOOM meeting URL, I’m currently developing an app with the following specifications. When the customer selects the desired date and time, An…

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## [Placeholder in Redirect URL in OAuth](https://devforum.zoom.us/t/placeholder-in-redirect-url-in-oauth/81383)

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**Author:** [@sai11101989](https://devforum.zoom.us/u/sai11101989)\
**Replies:** 3\
**Last updated:** [January 17, 2023, 7:22pm UTC](https://devforum.zoom.us/t/placeholder-in-redirect-url-in-oauth/81383 "2023-01-17T19:22:38Z")

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We are currently working on building an OAuth app - User Managed for our E-learning Product. Our E-learning product is deployed in Multi-tenant system. Are we allowed use our Re-direction URL as follows - where the elear…

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## [Does chatbot markdown support mail links (mailto:user@domain.com)](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224)

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**Author:** [@conor.mccarthy](https://devforum.zoom.us/u/conor.mccarthy)\
**Replies:** 3\
**Last updated:** [January 17, 2023, 6:25pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224 "2023-01-17T18:25:42Z")

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I want to include a link in a chatbot message which includes a mailto: link I have tried formatting it as a standard html link, e.g. mailto:helpdesk@openblend.com|helpdesk@openblend.com but it doesn’t work. Is there …

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## [Value cannot be null. Parameter name: s'](https://devforum.zoom.us/t/value-cannot-be-null-parameter-name-s/81570)

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**Author:** [@developer13](https://devforum.zoom.us/u/developer13)\
**Replies:** 1\
**Last updated:** [January 17, 2023, 6:17pm UTC](https://devforum.zoom.us/t/value-cannot-be-null-parameter-name-s/81570 "2023-01-17T18:17:28Z")

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Zoom link is not creating null is coming. Please help me

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## [On Create registrant, comments, custom\_questions or other data isnt saved or cant be accessed](https://devforum.zoom.us/t/on-create-registrant-comments-custom-questions-or-other-data-isnt-saved-or-cant-be-accessed/80164)

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**Author:** [@Semiro](https://devforum.zoom.us/u/Semiro)\
**Replies:** 5\
**Last updated:** [January 17, 2023, 5:08pm UTC](https://devforum.zoom.us/t/on-create-registrant-comments-custom-questions-or-other-data-isnt-saved-or-cant-be-accessed/80164 "2023-01-17T17:08:39Z")

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I need to save a custom user id to the registrants to make a checkup between the zoom data and the data from my backend. I tried adding a custom question: { "first\_name": "Jill2", "last\_name": "Chill2", "email": "…

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## [Issues with patching/updating meeting via API - error 3000](https://devforum.zoom.us/t/issues-with-patching-updating-meeting-via-api-error-3000/81476)

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**Author:** [@james.fletcher](https://devforum.zoom.us/u/james.fletcher)\
**Replies:** 3\
**Last updated:** [January 17, 2023, 7:49am UTC](https://devforum.zoom.us/t/issues-with-patching-updating-meeting-via-api-error-3000/81476 "2023-01-17T07:49:12Z")

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API Endpoint(s) and/or Zoom API Event(s) Meetings API / Meeting Update Description We have created a custom JWT app in our Zoom account that we are trying to use so that we can perform a very basic change/update to va…

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## [Creating the meeting with time format "2023-01-14T00:00:00" and timezone does not work](https://devforum.zoom.us/t/creating-the-meeting-with-time-format-2023-01-14t0000-and-timezone-does-not-work/80936)

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**Author:** [@oleg1](https://devforum.zoom.us/u/oleg1)\
**Replies:** 4\
**Last updated:** [January 16, 2023, 6:10pm UTC](https://devforum.zoom.us/t/creating-the-meeting-with-time-format-2023-01-14t0000-and-timezone-does-not-work/80936 "2023-01-16T18:10:46Z")

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Most of all time formats work in the following format: “yyyy-mm-ddThh:mm:ss” But if it is midnight (00:00:00) simply does not works, and created link will be created at current time. So what is actually the correct fo…

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## [API terms & conditions and storing metadata in local database](https://devforum.zoom.us/t/api-terms-conditions-and-storing-metadata-in-local-database/81509)

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**Author:** [@johanne](https://devforum.zoom.us/u/johanne)\
**Replies:** 0\
**Last updated:** [January 16, 2023, 10:30am UTC](https://devforum.zoom.us/t/api-terms-conditions-and-storing-metadata-in-local-database/81509 "2023-01-16T10:30:53Z")

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Description We consider using your webinar setup for some onboarding courses for our application. This is the need we have: To show webinar link to users on our online platform, where they are redirected to the zoom r…

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## [What happens to historical reporting data on User Delete API?](https://devforum.zoom.us/t/what-happens-to-historical-reporting-data-on-user-delete-api/81404)

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**Author:** [@bk-zoom](https://devforum.zoom.us/u/bk-zoom)\
**Replies:** 1\
**Last updated:** [January 13, 2023, 10:32pm UTC](https://devforum.zoom.us/t/what-happens-to-historical-reporting-data-on-user-delete-api/81404 "2023-01-13T22:32:26Z")

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The User DELETE API docs state the following: Deleting a user permanently removes the user and their data from Zoom. Users can create a new Zoom account using the same email address. An account owner or an account admin…

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## [504 Gateway Timeout errors from calls API](https://devforum.zoom.us/t/504-gateway-timeout-errors-from-calls-api/81393)

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**Author:** [@oleg.lyashuk](https://devforum.zoom.us/u/oleg.lyashuk)\
**Replies:** 1\
**Last updated:** [January 13, 2023, 10:30pm UTC](https://devforum.zoom.us/t/504-gateway-timeout-errors-from-calls-api/81393 "2023-01-13T22:30:39Z")

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Hi, I’m sorry if I’m creating a duplicate topic, I’ve seen that several similar topics have already been created, but I haven’t seen any answer as to how to resolve the issue. We have a job that fetches users calls inf…

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## [Tracking fields](https://devforum.zoom.us/t/tracking-fields/81259)

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**Author:** [@usertestdelete92](https://devforum.zoom.us/u/usertestdelete92)\
**Replies:** 5\
**Last updated:** [January 13, 2023, 10:02pm UTC](https://devforum.zoom.us/t/tracking-fields/81259 "2023-01-13T22:02:34Z")

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I need to set Tracking fields for a meeting through API but the tracking fields is not set. I checked with your support page and there they have told that we need to create a tracking fields inorder to implement in meeti…

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## [How to get Meeting by registration\_url?](https://devforum.zoom.us/t/how-to-get-meeting-by-registration-url/81215)

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**Author:** [@kia](https://devforum.zoom.us/u/kia)\
**Replies:** 3\
**Last updated:** [January 13, 2023, 4:27pm UTC](https://devforum.zoom.us/t/how-to-get-meeting-by-registration-url/81215 "2023-01-13T16:27:52Z")

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I am trying to capture attendance for Meeting/Webinars. Our staff input the registration\_url into our in house system. I am trying to generate an attendance report based off of this. I noticed that this post from 2020, …

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## [Webhook Settings does not include more fields](https://devforum.zoom.us/t/webhook-settings-does-not-include-more-fields/81396)

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**Author:** [@usertestdelete92](https://devforum.zoom.us/u/usertestdelete92)\
**Replies:** 4\
**Last updated:** [January 13, 2023, 12:52pm UTC](https://devforum.zoom.us/t/webhook-settings-does-not-include-more-fields/81396 "2023-01-13T12:52:08Z")

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I am using webhooks for my app. I have added webhook event for create meeting and while recieving create meeting request, in the request object there is an object called settings and in that settings I only recieve two p…

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## [Zoom api integration help](https://devforum.zoom.us/t/zoom-api-integration-help/81314)

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**Author:** [@zoomadmin2](https://devforum.zoom.us/u/zoomadmin2)\
**Replies:** 2\
**Last updated:** [January 12, 2023, 8:31pm UTC](https://devforum.zoom.us/t/zoom-api-integration-help/81314 "2023-01-12T20:31:36Z")

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Based on changes recommended by Zoom, we have created a new Server-to-Server OAuth app for integrating our platform with Zoom. We have configured this app with the scopes to support creation of users and meetings using t…

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## [Programmatically setting the Phone "Launch an external app" value](https://devforum.zoom.us/t/programmatically-setting-the-phone-launch-an-external-app-value/81214)

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**Author:** [@ted.vreeland](https://devforum.zoom.us/u/ted.vreeland)\
**Replies:** 3\
**Last updated:** [January 12, 2023, 6:59pm UTC](https://devforum.zoom.us/t/programmatically-setting-the-phone-launch-an-external-app-value/81214 "2023-01-12T18:59:06Z")

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I’m working on a custom app and am wondering if it’s possible to programmatically set the 'Launch an external app…" setting via SDK\\API. I’m assuming it will have to perform authorization calls or something to that effe…

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## [How to restrict participant participation to passive listening with no interaction control?](https://devforum.zoom.us/t/how-to-restrict-participant-participation-to-passive-listening-with-no-interaction-control/81332)

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**Author:** [@nhandev16290](https://devforum.zoom.us/u/nhandev16290)\
**Replies:** 3\
**Last updated:** [January 12, 2023, 3:15pm UTC](https://devforum.zoom.us/t/how-to-restrict-participant-participation-to-passive-listening-with-no-interaction-control/81332 "2023-01-12T15:15:12Z")

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How can the top three participants have complete control of the meeting while the rest only listen and have no interaction control (video, shared host, etc.)?

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## [Connect users to zoom account](https://devforum.zoom.us/t/connect-users-to-zoom-account/81329)

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**Author:** [@sagarwal3005](https://devforum.zoom.us/u/sagarwal3005)\
**Replies:** 4\
**Last updated:** [January 12, 2023, 12:44pm UTC](https://devforum.zoom.us/t/connect-users-to-zoom-account/81329 "2023-01-12T12:44:57Z")

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I would let multiple users link their zoom account on my platform. This linking should be saved in the database and when they create an event, if the account is already linked, the respective account should be used to g…

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## [Received Duplicate Zoom Webhook Events When Removing Attendee](https://devforum.zoom.us/t/received-duplicate-zoom-webhook-events-when-removing-attendee/81312)

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**Author:** [@chris2](https://devforum.zoom.us/u/chris2)\
**Replies:** 2\
**Last updated:** [January 12, 2023, 3:20am UTC](https://devforum.zoom.us/t/received-duplicate-zoom-webhook-events-when-removing-attendee/81312 "2023-01-12T03:20:05Z")

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API Endpoint(s) and/or Zoom API Event(s) webhooks Description We are noticing that our logs show multiple webhook post calls that are referring to the same event. In fact we received 3 of the same events. Second one …

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## [Logged time for Phone System Operation Logs](https://devforum.zoom.us/t/logged-time-for-phone-system-operation-logs/81304)

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**Author:** [@huckfinn](https://devforum.zoom.us/u/huckfinn)\
**Replies:** 0\
**Last updated:** [January 11, 2023, 10:09pm UTC](https://devforum.zoom.us/t/logged-time-for-phone-system-operation-logs/81304 "2023-01-11T22:09:58Z")

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How long does it take for a change to be logged in Phone System Operation Logs– such as a phone deletion done using API? If it is via portal it seems instantaneous. But if the update is via API it is taking some time to …

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## [Trouble formatting server to server Oauth api messages like in the chatbot](https://devforum.zoom.us/t/trouble-formatting-server-to-server-oauth-api-messages-like-in-the-chatbot/81294)

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**Author:** [@anandhusathee](https://devforum.zoom.us/u/anandhusathee)\
**Replies:** 1\
**Last updated:** [January 11, 2023, 10:06pm UTC](https://devforum.zoom.us/t/trouble-formatting-server-to-server-oauth-api-messages-like-in-the-chatbot/81294 "2023-01-11T22:06:30Z")

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I was trying to send messages to a zoom chat channel using server to server Oauth api but seems like I am not able to format the messages with full markdown functionality like in a chatbot api. Does anyone have any idea…

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## [Participants QoS endpoint throws “3001: Meeting does not exist: xxx”](https://devforum.zoom.us/t/participants-qos-endpoint-throws-3001-meeting-does-not-exist-xxx/81296)

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**Author:** [@chloe2](https://devforum.zoom.us/u/chloe2)\
**Replies:** 1\
**Last updated:** [January 11, 2023, 9:53pm UTC](https://devforum.zoom.us/t/participants-qos-endpoint-throws-3001-meeting-does-not-exist-xxx/81296 "2023-01-11T21:53:03Z")

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API Endpoint /metrics/meetings/{meetingId}/participants/qos https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/dashboardMeetingParticipantsQOS Description I’m calling this endpoint with a meet…

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## [Zoom not sending webhooks using production credentials for developer account](https://devforum.zoom.us/t/zoom-not-sending-webhooks-using-production-credentials-for-developer-account/80648)

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**Author:** [@ranjeet](https://devforum.zoom.us/u/ranjeet)\
**Replies:** 9\
**Last updated:** [January 11, 2023, 3:52pm UTC](https://devforum.zoom.us/t/zoom-not-sending-webhooks-using-production-credentials-for-developer-account/80648 "2023-01-11T15:52:53Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom Meeting Events and Webhooks, meeting.started, meeting.updated, recording.completed, meeting.created, user.settings\_updated, etc. Description Zoom not sending the events on…

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