# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=21 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 22 --- ## [How to allow usage of Create an event subscription Marketplace API method](https://devforum.zoom.us/t/how-to-allow-usage-of-create-an-event-subscription-marketplace-api-method/119364)
**Author:** [@wbugenis](https://devforum.zoom.us/u/wbugenis)\ **Replies:** 7\ **Last updated:** [February 2, 2026, 5:14pm UTC](https://devforum.zoom.us/t/how-to-allow-usage-of-create-an-event-subscription-marketplace-api-method/119364 "2026-02-02T17:14:04Z")
I am attempting to use the Create an event subscription Marketplace API method (Marketplace APIs - Zoom Developers), but I’m getting an error that I need to enable the scope for marketplace:write:event\_subscription when … --- ## [Which Zoom API provides a response showing User's subscription type (Basic, Pro, Business, Enterprise)?](https://devforum.zoom.us/t/which-zoom-api-provides-a-response-showing-users-subscription-type-basic-pro-business-enterprise/141337)
**Author:** [@vaidya.saurabh](https://devforum.zoom.us/u/vaidya.saurabh)\ **Replies:** 3\ **Last updated:** [February 1, 2026, 2:53pm UTC](https://devforum.zoom.us/t/which-zoom-api-provides-a-response-showing-users-subscription-type-basic-pro-business-enterprise/141337 "2026-02-01T14:53:12Z")
How can we retrieve Zoom subscription information using the Zoom REST API? Specifically, we need to obtain the following details: User’s subscription type (Basic, Pro, Business, Enterprise) Subscribed products Enable… --- ## [What are the available Zoom Integrated Audio APIs and how can we retrieve subscription plan details using the Zoom REST API?](https://devforum.zoom.us/t/what-are-the-available-zoom-integrated-audio-apis-and-how-can-we-retrieve-subscription-plan-details-using-the-zoom-rest-api/141339)
**Author:** [@vaidya.saurabh](https://devforum.zoom.us/u/vaidya.saurabh)\ **Replies:** 3\ **Last updated:** [February 1, 2026, 2:39pm UTC](https://devforum.zoom.us/t/what-are-the-available-zoom-integrated-audio-apis-and-how-can-we-retrieve-subscription-plan-details-using-the-zoom-rest-api/141339 "2026-02-01T14:39:19Z")
I am looking for detailed information regarding the “Integrated Audio” APIs including available endpoints, authentication requirements, limitations, and supported use cases. Additionally, I would appreciate clarification… --- ## [Upload virtual background files API returns error 4711 with server-to-server OAuth App](https://devforum.zoom.us/t/upload-virtual-background-files-api-returns-error-4711-with-server-to-server-oauth-app/141582)
**Author:** [@jaron.davis](https://devforum.zoom.us/u/jaron.davis)\ **Replies:** 3\ **Last updated:** [January 31, 2026, 1:19am UTC](https://devforum.zoom.us/t/upload-virtual-background-files-api-returns-error-4711-with-server-to-server-oauth-app/141582 "2026-01-31T01:19:57Z")
API Endpoint(s) and/or Zoom API Event(s) Upload virtual background files​ v2 API Description I am receiving this response when I attempt to upload virtual background files to my account via API’s: { "code": 4711… --- ## [Is it possible to start sharing a camera in Zoom Room via Rooms API?](https://devforum.zoom.us/t/is-it-possible-to-start-sharing-a-camera-in-zoom-room-via-rooms-api/141562)
**Author:** [@Keiichi](https://devforum.zoom.us/u/Keiichi)\ **Replies:** 2\ **Last updated:** [January 30, 2026, 1:04pm UTC](https://devforum.zoom.us/t/is-it-possible-to-start-sharing-a-camera-in-zoom-room-via-rooms-api/141562 "2026-01-30T13:04:38Z")
I would like to implement sharing camera function via Rooms API. But, I couldn’t right document in the developer page. Anyone knows resouces? --- ## [Unable to fetch SMS logs via Zoom Phone API - Scopes and Endpoint Issues](https://devforum.zoom.us/t/unable-to-fetch-sms-logs-via-zoom-phone-api-scopes-and-endpoint-issues/141579)
**Author:** [@Aditya\_singh1](https://devforum.zoom.us/u/Aditya_singh1)\ **Replies:** 1\ **Last updated:** [January 30, 2026, 7:39am UTC](https://devforum.zoom.us/t/unable-to-fetch-sms-logs-via-zoom-phone-api-scopes-and-endpoint-issues/141579 "2026-01-30T07:39:40Z")
Hi Team, I am currently working on an integration to track Zoom Phone metrics, but I am unable to successfully fetch SMS logs. While I can access call logs, the SMS data is not returning as expected\*\*.\*\* Details of my … --- ## [Not seeing the needed scope permissions](https://devforum.zoom.us/t/not-seeing-the-needed-scope-permissions/141581)
**Author:** [@shelby.simpson](https://devforum.zoom.us/u/shelby.simpson)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 11:44pm UTC](https://devforum.zoom.us/t/not-seeing-the-needed-scope-permissions/141581 "2026-01-29T23:44:56Z")
I don’t see the scope permissions I need when creating a server-to-server app in the Zoom Marketplace. I am an admin. In the admin role settings everything under Zoom Phone is set to view and edit. Two of there permissi… --- ## [Embedded Zoom Scheduler: Unable to Retrieve Booking Details or Host User ID After Booking](https://devforum.zoom.us/t/embedded-zoom-scheduler-unable-to-retrieve-booking-details-or-host-user-id-after-booking/140526)
**Author:** [@ManosN](https://devforum.zoom.us/u/ManosN)\ **Replies:** 3\ **Last updated:** [January 29, 2026, 7:37pm UTC](https://devforum.zoom.us/t/embedded-zoom-scheduler-unable-to-retrieve-booking-details-or-host-user-id-after-booking/140526 "2026-01-29T19:37:02Z")
Summary We are integrating the Zoom Scheduler into our application using the embedded scheduling page (Embed SDK) and a Server-to-Server OAuth app. After a booking is created, we are unable to retrieve the full scheduled… --- ## [Zoom Phone AI Summary API](https://devforum.zoom.us/t/zoom-phone-ai-summary-api/141575)
**Author:** [@emily.garner](https://devforum.zoom.us/u/emily.garner)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 7:22pm UTC](https://devforum.zoom.us/t/zoom-phone-ai-summary-api/141575 "2026-01-29T19:22:39Z")
Trying to call this endpoint: Phone APIs It says a parameter is the aiCallSummaryId but how do you get this ID? I don’t see anywhere to find it --- ## [Event subscription scope](https://devforum.zoom.us/t/event-subscription-scope/141556)
**Author:** [@Sebastian3](https://devforum.zoom.us/u/Sebastian3)\ **Replies:** 4\ **Last updated:** [January 29, 2026, 5:48pm UTC](https://devforum.zoom.us/t/event-subscription-scope/141556 "2026-01-29T17:48:09Z")
I am trying to add the event subscription programmatically, however it looks like existing scopes are not enough and I need an extra scope: {“code”:201,“message”:“Invalid access token, does not contain scopes:\[marketpla… --- ## [Rate Limit 60 req/s: Does It Allow Continuous 24h Usage?](https://devforum.zoom.us/t/rate-limit-60-req-s-does-it-allow-continuous-24h-usage/141565)
**Author:** [@Desenvolvimento](https://devforum.zoom.us/u/Desenvolvimento)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 3:15pm UTC](https://devforum.zoom.us/t/rate-limit-60-req-s-does-it-allow-continuous-24h-usage/141565 "2026-01-29T15:15:22Z")
Hello Zoom Developer Support Team, I would like to clarify the sustained usage model for an endpoint that has a rate limit of 60 requests per second. From a mathematical perspective, if we consider: 60 requests/seco… --- ## [Auditability for Report & Analytics Downloads (API / Webhook Availability)](https://devforum.zoom.us/t/auditability-for-report-analytics-downloads-api-webhook-availability/140336)
**Author:** [@operations\_zoom1](https://devforum.zoom.us/u/operations_zoom1)\ **Replies:** 4\ **Last updated:** [January 29, 2026, 5:53am UTC](https://devforum.zoom.us/t/auditability-for-report-analytics-downloads-api-webhook-availability/140336 "2026-01-29T05:53:57Z")
We are using a Server-to-Server OAuth (S2S) app and the Reports → Operation Logs API to audit admin and user activity on our Zoom account. We are able to retrieve several operational events (such as recording actions, u… --- ## [Looking for access to a developer sandbox?](https://devforum.zoom.us/t/looking-for-access-to-a-developer-sandbox/130083)
**Author:** [@katy1](https://devforum.zoom.us/u/katy1)\ **Replies:** 1\ **Last updated:** [January 29, 2026, 12:08am UTC](https://devforum.zoom.us/t/looking-for-access-to-a-developer-sandbox/130083 "2026-01-29T00:08:44Z")
Hi there! I’m trying to see how to get access to a developer sandbox for testing/exploration purposes. Our company is an SI firm and we’d love to be able to support custom integrations via API or custom widgets into the … --- ## [ZCC AI Companion Summary update to CRM](https://devforum.zoom.us/t/zcc-ai-companion-summary-update-to-crm/141548)
**Author:** [@Clay1](https://devforum.zoom.us/u/Clay1)\ **Replies:** 0\ **Last updated:** [January 28, 2026, 3:44pm UTC](https://devforum.zoom.us/t/zcc-ai-companion-summary-update-to-crm/141548 "2026-01-28T15:44:26Z")
I have an Internal workflow that requires Looking up a record by ANI ( accomplished by Link to Launch on the Queue). But I need to get AI Summary automatically uploaded to that record. The CRM is Enrollment123, not one o… --- ## ["Cannot access webinar information." error](https://devforum.zoom.us/t/cannot-access-webinar-information-error/140000)
**Author:** [@gcgithubtest3](https://devforum.zoom.us/u/gcgithubtest3)\ **Replies:** 5\ **Last updated:** [January 28, 2026, 3:43pm UTC](https://devforum.zoom.us/t/cannot-access-webinar-information-error/140000 "2026-01-28T15:43:43Z")
API Endpoint(s) and/or Zoom API Event(s) Meetings APIs Description I use the “https://api.zoom.us/v2/metrics/meetings\*“ API to get a list of meetings. And then for each meeting I call the\* Meetings APIs to get meetin… --- ## [Webhook validating issue](https://devforum.zoom.us/t/webhook-validating-issue/132046)
**Author:** [@That](https://devforum.zoom.us/u/That)\ **Replies:** 8\ **Last updated:** [January 28, 2026, 2:28pm UTC](https://devforum.zoom.us/t/webhook-validating-issue/132046 "2026-01-28T14:28:10Z")
I’m encountering an error while validating my Zoom webhook. The message displayed is: “URL validation failed. Try again later.” I would like to raise a ticket for this issue. If there is an existing solution or guidanc… --- ## [Applying Global Branding to Zoom Scheduler for Pilot User Group](https://devforum.zoom.us/t/applying-global-branding-to-zoom-scheduler-for-pilot-user-group/141000)
**Author:** [@Goomie](https://devforum.zoom.us/u/Goomie)\ **Replies:** 3\ **Last updated:** [January 28, 2026, 12:04am UTC](https://devforum.zoom.us/t/applying-global-branding-to-zoom-scheduler-for-pilot-user-group/141000 "2026-01-28T00:04:05Z")
Disclaimer: Not about Webhooks, but Scheduler does not have an independent category to select\* We are preparing a pilot group of users who will be accessing Zoom Scheduler through our company website. As part of this ro… --- ## [Meeting scope for server to server oAuth](https://devforum.zoom.us/t/meeting-scope-for-server-to-server-oauth/141357)
**Author:** [@Ariyadhana](https://devforum.zoom.us/u/Ariyadhana)\ **Replies:** 3\ **Last updated:** [January 27, 2026, 8:40pm UTC](https://devforum.zoom.us/t/meeting-scope-for-server-to-server-oauth/141357 "2026-01-27T20:40:16Z")
Im using the zoom api with the server to server credential generated from the zoom marketplace. Im trying to do a POST /users/{user\_id}/meetings, but im not able to do so and i got and error: { “code”: 4711, “message”… --- ## [Best practice for embedding Zoom Meetings in a WordPress/Laravel site?](https://devforum.zoom.us/t/best-practice-for-embedding-zoom-meetings-in-a-wordpress-laravel-site/141529)
**Author:** [@Portaking](https://devforum.zoom.us/u/Portaking)\ **Replies:** 1\ **Last updated:** [January 27, 2026, 4:44pm UTC](https://devforum.zoom.us/t/best-practice-for-embedding-zoom-meetings-in-a-wordpress-laravel-site/141529 "2026-01-27T16:44:29Z")
Hi everyone, I am currently developing a feature for a client’s construction business website (http://portaking.pk/) and we want to enable “Virtual Site Tours” for customers. My goal is to allow a user to book a slot o… --- ## [Marketplace Api Unauthorized issue](https://devforum.zoom.us/t/marketplace-api-unauthorized-issue/133265)
**Author:** [@pryaoh](https://devforum.zoom.us/u/pryaoh)\ **Replies:** 2\ **Last updated:** [January 26, 2026, 11:57pm UTC](https://devforum.zoom.us/t/marketplace-api-unauthorized-issue/133265 "2026-01-26T23:57:32Z")
Hi, I am currently testing the API for creating a marketplace app and have encountered an issue. createApps I registered a Marketplace OAuth App and received an accessToken through the AuthorizationCode flow. The scop… --- ## [How do I add a 1000+ users to my zoom app](https://devforum.zoom.us/t/how-do-i-add-a-1000-users-to-my-zoom-app/141483)
**Author:** [@Bill3](https://devforum.zoom.us/u/Bill3)\ **Replies:** 4\ **Last updated:** [January 26, 2026, 10:27pm UTC](https://devforum.zoom.us/t/how-do-i-add-a-1000-users-to-my-zoom-app/141483 "2026-01-26T22:27:58Z")
I am an Admin, on a Zoom account, with over 1000 Users. They are all contained in 20+ Groups. I have a Zoom app that sends meeting.started, meeting.ended, meeting.rtms\_started, and meeting.rtms\_stopped to a webhook con… --- ## [Getting 403 error when trying to download Zoom Phone voicemail](https://devforum.zoom.us/t/getting-403-error-when-trying-to-download-zoom-phone-voicemail/141463)
**Author:** [@martin.sommer1](https://devforum.zoom.us/u/martin.sommer1)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 12:17pm UTC](https://devforum.zoom.us/t/getting-403-error-when-trying-to-download-zoom-phone-voicemail/141463 "2026-01-26T12:17:05Z")
When trying to download voicemail for Zoom Phone call, I am getting this error: Request: GET https://zoom.us/v2/phone/voice\_mails/download/xxxxxxxxxxxxxxxxxxx Response Status code: 403 Response Body: { “code”: 403, … --- ## [Is it possible to detect Zoom Phone "In-Call" status using a "Webhook Only" app for Zapier?](https://devforum.zoom.us/t/is-it-possible-to-detect-zoom-phone-in-call-status-using-a-webhook-only-app-for-zapier/141448)
**Author:** [@Junko](https://devforum.zoom.us/u/Junko)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 8:17am UTC](https://devforum.zoom.us/t/is-it-possible-to-detect-zoom-phone-in-call-status-using-a-webhook-only-app-for-zapier/141448 "2026-01-26T08:17:39Z")
I am trying to build a system that detects when a user is on a Zoom Phone call and updates their status in a Google Sheet via Zapier. I have been trying to set this up using a “Webhook Only” app in the Zoom App Marketpla… --- ## [Can I display a “Live Indicator” on an external website?](https://devforum.zoom.us/t/can-i-display-a-live-indicator-on-an-external-website/138394)
**Author:** [@spzoomgroup](https://devforum.zoom.us/u/spzoomgroup)\ **Replies:** 2\ **Last updated:** [January 26, 2026, 8:09am UTC](https://devforum.zoom.us/t/can-i-display-a-live-indicator-on-an-external-website/138394 "2026-01-26T08:09:10Z")
What I’m wanting to do is to show my community members “Who is on Zoom meeting right now” without them having to be logged into a meeting. I’m not talking invitees.. we don’t use that. I don’t even need to or want them t… --- ## [onAuthorized event not firing on custom domain - works on ngrok](https://devforum.zoom.us/t/onauthorized-event-not-firing-on-custom-domain-works-on-ngrok/141478)
**Author:** [@EricChong](https://devforum.zoom.us/u/EricChong)\ **Replies:** 1\ **Last updated:** [January 24, 2026, 8:51pm UTC](https://devforum.zoom.us/t/onauthorized-event-not-firing-on-custom-domain-works-on-ngrok/141478 "2026-01-24T20:51:38Z")
Issue The onAuthorized event from the Zoom Apps SDK is not firing after a user clicks “Allow” on the consent dialog when my app is hosted on a custom domain. The same code works correctly on ngrok. Environment SDK Vers… --- ## [Issue with Website to Salesforce (SF) Webhook Integration for Scheduler](https://devforum.zoom.us/t/issue-with-website-to-salesforce-sf-webhook-integration-for-scheduler/140536)
**Author:** [@Goomie](https://devforum.zoom.us/u/Goomie)\ **Replies:** 6\ **Last updated:** [January 24, 2026, 7:21pm UTC](https://devforum.zoom.us/t/issue-with-website-to-salesforce-sf-webhook-integration-for-scheduler/140536 "2026-01-24T19:21:49Z")
We noticed the following field in the payload for postscheduler.scheduled\_event\_created from ( /developers.zoom.us/docs/api/scheduler/events/#tag/scheduler/postscheduler.scheduled\_event\_created ): JSON"salesforce\_ids": … --- ## [Unable to Scope Billing Access on Existing App with Identical Config to Other Issue-less Apps](https://devforum.zoom.us/t/unable-to-scope-billing-access-on-existing-app-with-identical-config-to-other-issue-less-apps/141481)
**Author:** [@bstrelko](https://devforum.zoom.us/u/bstrelko)\ **Replies:** 5\ **Last updated:** [January 24, 2026, 3:33am UTC](https://devforum.zoom.us/t/unable-to-scope-billing-access-on-existing-app-with-identical-config-to-other-issue-less-apps/141481 "2026-01-24T03:33:57Z")
I am attempting to expand scope for an existing app that I own, but am unable to scope billing and billing plan read-access. This is an Account-Level S2S OAuth app. I am able to see a full range of scopable billing fie… --- ## [Inconsistent results between engagement recordings endpoint and list recordings endpoint](https://devforum.zoom.us/t/inconsistent-results-between-engagement-recordings-endpoint-and-list-recordings-endpoint/141453)
**Author:** [@JimmyButler](https://devforum.zoom.us/u/JimmyButler)\ **Replies:** 0\ **Last updated:** [January 22, 2026, 8:54pm UTC](https://devforum.zoom.us/t/inconsistent-results-between-engagement-recordings-endpoint-and-list-recordings-endpoint/141453 "2026-01-22T20:54:54Z")
Hi Zoom Support, I’m experiencing an inconsistency when retrieving Contact Center recordings via your API. Issue: When I call GET /contact\_center/engagements/{engagementId}/recordings for a specific engagement, the en… --- ## [Occurrences array missing from webinar registration webhook payload](https://devforum.zoom.us/t/occurrences-array-missing-from-webinar-registration-webhook-payload/96465)
**Author:** [@nick.gohman](https://devforum.zoom.us/u/nick.gohman)\ **Replies:** 7\ **Last updated:** [January 22, 2026, 7:16pm UTC](https://devforum.zoom.us/t/occurrences-array-missing-from-webinar-registration-webhook-payload/96465 "2026-01-22T19:16:32Z")
Occurrences array missing from webinar registration webhook payload: API Endpoint(s) and/or Zoom API Event(s) webinar.registration\_created Description In the past the webinar.registration\_created webhook has sent an a… --- ## [Webinar Participants Report Using Webinar UUID instead of Webinar ID](https://devforum.zoom.us/t/webinar-participants-report-using-webinar-uuid-instead-of-webinar-id/141450)
**Author:** [@CS\_Admin](https://devforum.zoom.us/u/CS_Admin)\ **Replies:** 0\ **Last updated:** [January 22, 2026, 6:17pm UTC](https://devforum.zoom.us/t/webinar-participants-report-using-webinar-uuid-instead-of-webinar-id/141450 "2026-01-22T18:17:55Z")
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