# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=22

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 23

---

## [Zoom Waiting Calls & Service Level API](https://devforum.zoom.us/t/zoom-waiting-calls-service-level-api/141441)

<div class="topic-metadata">

**Author:** [@Srinath](https://devforum.zoom.us/u/Srinath)\
**Replies:** 0\
**Last updated:** [January 22, 2026, 11:36am UTC](https://devforum.zoom.us/t/zoom-waiting-calls-service-level-api/141441 "2026-01-22T11:36:15Z")

</div>

Hi Zoom Developer Community :waving\_hand: I’m currently building custom reports and analytics dashboards in Grafana for Zoom Contact Centre (Voice) using Zoom APIs. I’m able to retrieve basic metrics like offered and a…

---

## [Receiving the 404 error "call summary not found" but I have call summary Ids provided by Zoom?](https://devforum.zoom.us/t/receiving-the-404-error-call-summary-not-found-but-i-have-call-summary-ids-provided-by-zoom/141368)

<div class="topic-metadata">

**Author:** [@Martin10](https://devforum.zoom.us/u/Martin10)\
**Replies:** 1\
**Last updated:** [January 22, 2026, 4:37am UTC](https://devforum.zoom.us/t/receiving-the-404-error-call-summary-not-found-but-i-have-call-summary-ids-provided-by-zoom/141368 "2026-01-22T04:37:41Z")

</div>

Problem: We are using a GET Call to the Zoom V2 “phone/user/{userId}/ai\_call\_summary/{aiCallSummaryId}“ API with aiCallSummaryIds provided by Zoom. In the Zoom web portal UI, these call summaries are not found. Context: …

---

## [Zoom Webhook Validation Issue](https://devforum.zoom.us/t/zoom-webhook-validation-issue/141424)

<div class="topic-metadata">

**Author:** [@Kim3](https://devforum.zoom.us/u/Kim3)\
**Replies:** 4\
**Last updated:** [January 21, 2026, 8:16pm UTC](https://devforum.zoom.us/t/zoom-webhook-validation-issue/141424 "2026-01-21T20:16:55Z")

</div>

Our team got an email that that “Your webhook endpoint is not responsive, please review this email for details.“ “Your webhook endpoint failed to respond to our validation request. If your webhook endpoint fails to resp…

---

## [Zoom API to update Zoom Room Meeting ID password](https://devforum.zoom.us/t/zoom-api-to-update-zoom-room-meeting-id-password/140344)

<div class="topic-metadata">

**Author:** [@Jin](https://devforum.zoom.us/u/Jin)\
**Replies:** 1\
**Last updated:** [January 21, 2026, 7:56pm UTC](https://devforum.zoom.us/t/zoom-api-to-update-zoom-room-meeting-id-password/140344 "2026-01-21T19:56:15Z")

</div>

I am doing the API test for Zoom Room Meeting ID password, I found out When I use v2 meetings, meetingID API, If I use POST function, I can get the password which is the Zoom Room Meeting ID password, but If I try to …

---

## [Unexpected response from /accounts/{accountId}/plans/usage](https://devforum.zoom.us/t/unexpected-response-from-accounts-accountid-plans-usage/141425)

<div class="topic-metadata">

**Author:** [@zoom-connector](https://devforum.zoom.us/u/zoom-connector)\
**Replies:** 0\
**Last updated:** [January 21, 2026, 5:38pm UTC](https://devforum.zoom.us/t/unexpected-response-from-accounts-accountid-plans-usage/141425 "2026-01-21T17:38:40Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) get /accounts/{accountId}/plans/usage Description For one client we’ve started, as of last week, getting an unexpected response. Can’t find any documentation on it so just afte…

---

## [Variable value ignored in "Send Media" node after successful HTTP Request](https://devforum.zoom.us/t/variable-value-ignored-in-send-media-node-after-successful-http-request/141414)

<div class="topic-metadata">

**Author:** [@Alest](https://devforum.zoom.us/u/Alest)\
**Replies:** 0\
**Last updated:** [January 21, 2026, 3:10pm UTC](https://devforum.zoom.us/t/variable-value-ignored-in-send-media-node-after-successful-http-request/141414 "2026-01-21T15:10:21Z")

</div>

I am using an HTTP Request node to call an API and mapping the response to store values in a variable. However, when I reference that variable in a subsequent Send Media node (to have the voice narrate the assigned value…

---

## [Zoom Phoneを使用中であることをシステム的に検知したい](https://devforum.zoom.us/t/zoom-phone/141386)

<div class="topic-metadata">

**Author:** [@jyunagipai](https://devforum.zoom.us/u/jyunagipai)\
**Replies:** 0\
**Last updated:** [January 20, 2026, 7:54pm UTC](https://devforum.zoom.us/t/zoom-phone/141386 "2026-01-20T19:54:06Z")

</div>

当社ではZoom Phoneを使用しておりますが、コール中であることをシステム的に検知したいと思っています。 Zoom App MarketplaceでBuild Appで「Webhook Only」を選択してトライしましたが、適切なEventがわかりませんでした。 Zoom PhoneのStatusを吐き出すための設定を詳しく教えていただけませんでしょうか？ ＜実現したいこと＞ ZoomPhoneの使用中を検知してZapierの…

---

## [Error with Batch Registrants - Empty Array](https://devforum.zoom.us/t/error-with-batch-registrants-empty-array/108711)

<div class="topic-metadata">

**Author:** [@sshah.seasi](https://devforum.zoom.us/u/sshah.seasi)\
**Replies:** 3\
**Last updated:** [January 20, 2026, 7:53pm UTC](https://devforum.zoom.us/t/error-with-batch-registrants-empty-array/108711 "2026-01-20T19:53:13Z")

</div>

Batch Registrants api sends an empty array as a response POST Request /meetings/{meetingId}/batch\_registrants Description We have a business plus plan with Zoom. I’m sending a POST Request to Zoom via the endpoint me…

---

## [Missing caller field in phone.callee\_\* webhook events in some cases](https://devforum.zoom.us/t/missing-caller-field-in-phone-callee-webhook-events-in-some-cases/141377)

<div class="topic-metadata">

**Author:** [@Kazuki](https://devforum.zoom.us/u/Kazuki)\
**Replies:** 0\
**Last updated:** [January 20, 2026, 7:43pm UTC](https://devforum.zoom.us/t/missing-caller-field-in-phone-callee-webhook-events-in-some-cases/141377 "2026-01-20T19:43:36Z")

</div>

In some cases, the caller field is completely missing from phone.callee\_ringing, phone.callee\_answered, phone.callee\_ended, and phone.callee\_rejected webhook events. The payload’s object contains only the callee field, …

---

## [API support needed: Creating "All Hosts Available" Booking page via scheduler API](https://devforum.zoom.us/t/api-support-needed-creating-all-hosts-available-booking-page-via-scheduler-api/140432)

<div class="topic-metadata">

**Author:** [@IO666](https://devforum.zoom.us/u/IO666)\
**Replies:** 2\
**Last updated:** [January 20, 2026, 8:08am UTC](https://devforum.zoom.us/t/api-support-needed-creating-all-hosts-available-booking-page-via-scheduler-api/140432 "2026-01-20T08:08:47Z")

</div>

API Endpoint POST https://api.zoom.us/v2/scheduler/schedules?user\_id={userId} Description Hi guys! I’m working with the Zoom Scheduler API and need assistance creating an “All Hosts Available” booking page programmat…

---

## [No validation is done to validate webhook endpoint url in general apps for development mode](https://devforum.zoom.us/t/no-validation-is-done-to-validate-webhook-endpoint-url-in-general-apps-for-development-mode/141335)

<div class="topic-metadata">

**Author:** [@Raunak](https://devforum.zoom.us/u/Raunak)\
**Replies:** 2\
**Last updated:** [January 19, 2026, 9:05pm UTC](https://devforum.zoom.us/t/no-validation-is-done-to-validate-webhook-endpoint-url-in-general-apps-for-development-mode/141335 "2026-01-19T21:05:52Z")

</div>

Validation of event notification endpoint url is not done and app activation issue Description I was trying to create a general app on zoom app marketplace but while I was configuring the my app for development mode whe…

---

## [Discrepancy in Zoom API (Get user settings): license\_info\_list Not Returned](https://devforum.zoom.us/t/discrepancy-in-zoom-api-get-user-settings-license-info-list-not-returned/141340)

<div class="topic-metadata">

**Author:** [@vaidya.saurabh](https://devforum.zoom.us/u/vaidya.saurabh)\
**Replies:** 0\
**Last updated:** [January 19, 2026, 11:01am UTC](https://devforum.zoom.us/t/discrepancy-in-zoom-api-get-user-settings-license-info-list-not-returned/141340 "2026-01-19T11:01:30Z")

</div>

API Version: v2 Resource Path: /users/{userId}/settings Expected Behavior: Response includes license\_info\_list containing license details. Observed Behavior: Response does not include license\_info\_list. We would like…

---

## [Has anyone used a Hubspot landing page to handle registration capture for a Webinar Plus and use the API to register the user for the webinar in Zoom?](https://devforum.zoom.us/t/has-anyone-used-a-hubspot-landing-page-to-handle-registration-capture-for-a-webinar-plus-and-use-the-api-to-register-the-user-for-the-webinar-in-zoom/141279)

<div class="topic-metadata">

**Author:** [@ALAS](https://devforum.zoom.us/u/ALAS)\
**Replies:** 3\
**Last updated:** [January 16, 2026, 10:32pm UTC](https://devforum.zoom.us/t/has-anyone-used-a-hubspot-landing-page-to-handle-registration-capture-for-a-webinar-plus-and-use-the-api-to-register-the-user-for-the-webinar-in-zoom/141279 "2026-01-16T22:32:33Z")

</div>

I am looking for general guidance/insights from anyone who has used Webinars Plus with Hubspot, leveraging the Hubspot landing pages and Hubspot forms to capture attendee registrations, record them in Hubspot, and then v…

---

## [Retrieve ZDM-Managed Zoom Client / VDI Client Details via API](https://devforum.zoom.us/t/retrieve-zdm-managed-zoom-client-vdi-client-details-via-api/140865)

<div class="topic-metadata">

**Author:** [@bstrelko](https://devforum.zoom.us/u/bstrelko)\
**Replies:** 2\
**Last updated:** [January 16, 2026, 7:00pm UTC](https://devforum.zoom.us/t/retrieve-zdm-managed-zoom-client-vdi-client-details-via-api/140865 "2026-01-16T19:00:36Z")

</div>

Hey, there - I’m looking to programmatically pull data on ZDM-managed Zoom Clients (Win/Mac/Linux) and VDI Clients tied to an account. Endpoint that could/should be used is: https://developers.zoom.us/docs/api/meetings…

---

## [Rotating Webhook Only App Secret Tokens Without Downtime](https://devforum.zoom.us/t/rotating-webhook-only-app-secret-tokens-without-downtime/140518)

<div class="topic-metadata">

**Author:** [@Theodore2](https://devforum.zoom.us/u/Theodore2)\
**Replies:** 3\
**Last updated:** [January 16, 2026, 3:17pm UTC](https://devforum.zoom.us/t/rotating-webhook-only-app-secret-tokens-without-downtime/140518 "2026-01-16T15:17:19Z")

</div>

Our platform has an existing Webhook Only app that was created years ago but a developer who is no longer with the company. As part of increasing our security posture we would like to implement regular rotation of this a…

---

## [Discrepancy between Zoom usage via Zoom Workplace and Zoom API usage via OAuth applications](https://devforum.zoom.us/t/discrepancy-between-zoom-usage-via-zoom-workplace-and-zoom-api-usage-via-oauth-applications/141268)

<div class="topic-metadata">

**Author:** [@suzunosuke.miyahara](https://devforum.zoom.us/u/suzunosuke.miyahara)\
**Replies:** 1\
**Last updated:** [January 16, 2026, 2:51pm UTC](https://devforum.zoom.us/t/discrepancy-between-zoom-usage-via-zoom-workplace-and-zoom-api-usage-via-oauth-applications/141268 "2026-01-16T14:51:50Z")

</div>

■Premise As a constraint of the Zoom API, refresh tokens have an expiration period. ＜Zoom API Constraints＞ ・The refresh token used when calling the Zoom API expires 90 days after last use. Once this period is exceede…

---

## [Zoom API licensing issue](https://devforum.zoom.us/t/zoom-api-licensing-issue/138788)

<div class="topic-metadata">

**Author:** [@ITMINDBOX](https://devforum.zoom.us/u/ITMINDBOX)\
**Replies:** 7\
**Last updated:** [January 16, 2026, 1:57pm UTC](https://devforum.zoom.us/t/zoom-api-licensing-issue/138788 "2026-01-16T13:57:14Z")

</div>

Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Description We use the Zoom API to assign licenses to users. We recently switched from Zoom Workplace Business licenses to Zoom Workplace Bu…

---

## [Add registrants to Webinars Plus and not use pre-registration flow?](https://devforum.zoom.us/t/add-registrants-to-webinars-plus-and-not-use-pre-registration-flow/140450)

<div class="topic-metadata">

**Author:** [@nceonick](https://devforum.zoom.us/u/nceonick)\
**Replies:** 2\
**Last updated:** [January 14, 2026, 9:34pm UTC](https://devforum.zoom.us/t/add-registrants-to-webinars-plus-and-not-use-pre-registration-flow/140450 "2026-01-14T21:34:34Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) /zoom\_events/events/{eventId}/tickets Description We’ve upgraded(?) to Webinars Plus. We’re previous regular webinars users. There I could add a registrant to our webinars via /…

---

## [Is zoom fax data available via the API or webhooks?](https://devforum.zoom.us/t/is-zoom-fax-data-available-via-the-api-or-webhooks/136989)

<div class="topic-metadata">

**Author:** [@ccbradley](https://devforum.zoom.us/u/ccbradley)\
**Replies:** 3\
**Last updated:** [January 14, 2026, 6:14pm UTC](https://devforum.zoom.us/t/is-zoom-fax-data-available-via-the-api-or-webhooks/136989 "2026-01-14T18:14:50Z")

</div>

Hello, I can’t seem to find any mention of zoom fax data in the API or webhooks documentation. Are there any plans to add fax data to either of these? If it is actually available, could you point me in the right directi…

---

## [Zoom Webhook participant IP address mismatch](https://devforum.zoom.us/t/zoom-webhook-participant-ip-address-mismatch/137921)

<div class="topic-metadata">

**Author:** [@conrad1](https://devforum.zoom.us/u/conrad1)\
**Replies:** 7\
**Last updated:** [January 14, 2026, 4:55pm UTC](https://devforum.zoom.us/t/zoom-webhook-participant-ip-address-mismatch/137921 "2026-01-14T16:55:27Z")

</div>

Hi folks, I’ve been using the zoom webhook to send information about the participants information particularly IP Address to Google PubSub and then CRIBL. Everything was going great till we realised that some participa…

---

## [Significant Delay in Receiving ‘meeting.ended’ Webhook Event After Meeting Ends](https://devforum.zoom.us/t/significant-delay-in-receiving-meeting-ended-webhook-event-after-meeting-ends/140424)

<div class="topic-metadata">

**Author:** [@John38](https://devforum.zoom.us/u/John38)\
**Replies:** 0\
**Last updated:** [January 13, 2026, 3:15am UTC](https://devforum.zoom.us/t/significant-delay-in-receiving-meeting-ended-webhook-event-after-meeting-ends/140424 "2026-01-13T03:15:50Z")

</div>

I’m experiencing a significant delay in receiving the Meeting End event after a Zoom meeting has finished. Sometimes it takes much longer than expected for the event to trigger. Can you explain why this delay happens and…

---

## [API List Variable Logs can only return max 10k rows](https://devforum.zoom.us/t/api-list-variable-logs-can-only-return-max-10k-rows/140355)

<div class="topic-metadata">

**Author:** [@Zoom\_Data](https://devforum.zoom.us/u/Zoom_Data)\
**Replies:** 2\
**Last updated:** [January 12, 2026, 2:05am UTC](https://devforum.zoom.us/t/api-list-variable-logs-can-only-return-max-10k-rows/140355 "2026-01-12T02:05:17Z")

</div>

the API List Variable Logs(Contact Center APIs) can only return max 10k rows each API call, as a work around, I can reduce the timeframe but can’t ensure it will have less than 10k rows in any given timeframe in peak . S…

---

## [Will we be able to set up custom domains and embed scripts for Events channels, through the Zoom API?](https://devforum.zoom.us/t/will-we-be-able-to-set-up-custom-domains-and-embed-scripts-for-events-channels-through-the-zoom-api/138393)

<div class="topic-metadata">

**Author:** [@FDecDev](https://devforum.zoom.us/u/FDecDev)\
**Replies:** 3\
**Last updated:** [January 9, 2026, 3:44pm UTC](https://devforum.zoom.us/t/will-we-be-able-to-set-up-custom-domains-and-embed-scripts-for-events-channels-through-the-zoom-api/138393 "2026-01-09T15:44:46Z")

</div>

Will we eventually be able to set up custom domains and scripts for Zoom Events channels, through the Zoom API?

---

## [Deauth notification with Custom header](https://devforum.zoom.us/t/deauth-notification-with-custom-header/140340)

<div class="topic-metadata">

**Author:** [@Ahmer](https://devforum.zoom.us/u/Ahmer)\
**Replies:** 1\
**Last updated:** [January 8, 2026, 10:58am UTC](https://devforum.zoom.us/t/deauth-notification-with-custom-header/140340 "2026-01-08T10:58:09Z")

</div>

Hello, I am using Custom headers for webhook verification, and it’s working. I tried to uninstall the app from Zoom using the production app, but the deauth notification does not contain my Custom header, how do I verif…

---

## [API Timing Issue](https://devforum.zoom.us/t/api-timing-issue/140268)

<div class="topic-metadata">

**Author:** [@PeteB](https://devforum.zoom.us/u/PeteB)\
**Replies:** 6\
**Last updated:** [January 5, 2026, 8:11pm UTC](https://devforum.zoom.us/t/api-timing-issue/140268 "2026-01-05T20:11:54Z")

</div>

This appears to be a timing issue. This has been in place since 04-10-2025 and has always worked as expected until recently. You can see the returns below using the same parameters. Endpoint: /contact\_center/variable\_…

---

## [API-created events: Registration emails not sending](https://devforum.zoom.us/t/api-created-events-registration-emails-not-sending/140139)

<div class="topic-metadata">

**Author:** [@Equipe](https://devforum.zoom.us/u/Equipe)\
**Replies:** 3\
**Last updated:** [December 30, 2025, 2:48pm UTC](https://devforum.zoom.us/t/api-created-events-registration-emails-not-sending/140139 "2025-12-30T14:48:40Z")

</div>

I’m encountering an issue with webinar settings when a webinar is created and managed via the Zoom API. Context A webinar is created via the Zoom API. During creation, the following settings are explicitly set: E…

---

## [How can I get live transcription using Meeting SDK (Windows)](https://devforum.zoom.us/t/how-can-i-get-live-transcription-using-meeting-sdk-windows/93596)

<div class="topic-metadata">

**Author:** [@daijufujita](https://devforum.zoom.us/u/daijufujita)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 1:53pm UTC](https://devforum.zoom.us/t/how-can-i-get-live-transcription-using-meeting-sdk-windows/93596 "2025-12-30T13:53:44Z")

</div>

Description I cannot get the Live Transcription text. Could you please advise on how to obtain it?. The IClosedCaptionControllerEvent::onLiveTranscriptionMsgInfoReceived() callback method is not being called. Which ve…

---

## [Event join\_url sends to login page](https://devforum.zoom.us/t/event-join-url-sends-to-login-page/140204)

<div class="topic-metadata">

**Author:** [@Demutex](https://devforum.zoom.us/u/Demutex)\
**Replies:** 2\
**Last updated:** [December 30, 2025, 8:18am UTC](https://devforum.zoom.us/t/event-join-url-sends-to-login-page/140204 "2025-12-30T08:18:00Z")

</div>

Hello, we have a proprietary website where our users are registered. We currently display our Zoom Events on this website via the API and we are aiming to achieve the following workflow: Allow users to register for th…

---

## [Some start\_url links suddenly require login ("hosted by another user")](https://devforum.zoom.us/t/some-start-url-links-suddenly-require-login-hosted-by-another-user/139570)

<div class="topic-metadata">

**Author:** [@Public\_Connect](https://devforum.zoom.us/u/Public_Connect)\
**Replies:** 3\
**Last updated:** [December 29, 2025, 4:36pm UTC](https://devforum.zoom.us/t/some-start-url-links-suddenly-require-login-hosted-by-another-user/139570 "2025-12-29T16:36:27Z")

</div>

We are using Zoom ISV with service accounts and dummy users. Normally, anyone who opens the start\_url becomes the host without logging in. This has been working correctly for years. Starting from early December 2025, …

---

## [Image size when posting to channel](https://devforum.zoom.us/t/image-size-when-posting-to-channel/140267)

<div class="topic-metadata">

**Author:** [@JayB-IB](https://devforum.zoom.us/u/JayB-IB)\
**Replies:** 0\
**Last updated:** [December 29, 2025, 3:17pm UTC](https://devforum.zoom.us/t/image-size-when-posting-to-channel/140267 "2025-12-29T15:17:54Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) intergrations.zoom.xx/chat/webhooks/incomingwebhook Description I’ve gotten the message, upload and img working using the secure channel. When I’m refencing the img and have me…

[Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=21)

[Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=23)
