# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=24

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**Page:** 25

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## [Restart Zoom Rooms Hardware](https://devforum.zoom.us/t/restart-zoom-rooms-hardware/126780)

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**Author:** [@bstrelko](https://devforum.zoom.us/u/bstrelko)\
**Replies:** 2\
**Last updated:** [December 11, 2025, 11:20pm UTC](https://devforum.zoom.us/t/restart-zoom-rooms-hardware/126780 "2025-12-11T23:20:00Z")

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We’re currently looking for a method to reboot an entire ZR (all hardware) that mimics the functionality of the ‘Reboot’ function found on physical and virtual controllers (ZRC and eZRC). In the Zoom Rooms REST API refe…

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## [Some messages sent to the channel via Zoom Team Chat API not delivered](https://devforum.zoom.us/t/some-messages-sent-to-the-channel-via-zoom-team-chat-api-not-delivered/139461)

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**Author:** [@eugenes](https://devforum.zoom.us/u/eugenes)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 3:48pm UTC](https://devforum.zoom.us/t/some-messages-sent-to-the-channel-via-zoom-team-chat-api-not-delivered/139461 "2025-12-11T15:48:29Z")

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API Endpoint(s) and/or Zoom API Event(s) endpoint to send message: /chat/users//messages endpoint to get message: /chat/users//messages/?to\_channel= Description I’m working on a notification system based on Zoom API.…

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## [Missing SMS Sessions from the API Response](https://devforum.zoom.us/t/missing-sms-sessions-from-the-api-response/139431)

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**Author:** [@emason1](https://devforum.zoom.us/u/emason1)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 3:47pm UTC](https://devforum.zoom.us/t/missing-sms-sessions-from-the-api-response/139431 "2025-12-11T15:47:12Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Response content from https://api.zoom.us/v2/phone/sms/sessions?from=2025-11-21T00:00:00Z&to=2025-12-08T00:00:00Z&page\_size=100: ~~|!rn!|~~{“fro…

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## [Webhook endpoint](https://devforum.zoom.us/t/webhook-endpoint/139439)

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**Author:** [@manjusha](https://devforum.zoom.us/u/manjusha)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 3:43pm UTC](https://devforum.zoom.us/t/webhook-endpoint/139439 "2025-12-11T15:43:16Z")

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Before Creating a New Topic: Hi, am trying to post app in zoom market place,for that iam using webhook app for notifications to server.here am trying to search for endpoint urls,am getting outside urls but my requirement…

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## [Use it for online classes and exams](https://devforum.zoom.us/t/use-it-for-online-classes-and-exams/120845)

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**Author:** [@jongnamson32](https://devforum.zoom.us/u/jongnamson32)\
**Replies:** 2\
**Last updated:** [December 11, 2025, 3:42pm UTC](https://devforum.zoom.us/t/use-it-for-online-classes-and-exams/120845 "2025-12-11T15:42:26Z")

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I am conducting a lecture training through ZOOM irregularly, and I want to allow only designated attendees to log in (I cannot collect ZOOM ID). I want to use the ZOOM survey function in the training to create a test pap…

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## [Tutor LMS Zoom Integration for multiple users on a business account](https://devforum.zoom.us/t/tutor-lms-zoom-integration-for-multiple-users-on-a-business-account/139375)

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**Author:** [@DanOTWM](https://devforum.zoom.us/u/DanOTWM)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 3:34pm UTC](https://devforum.zoom.us/t/tutor-lms-zoom-integration-for-multiple-users-on-a-business-account/139375 "2025-12-11T15:34:55Z")

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Hello all, Have a few questions regarding the proper route to go with this. Working on integrating the Tutor LMS for Wordpress with Zoom, and not having any problems at all with using it as their documentation details:…

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## [Remotely controlling a PTZ camera connected to a Zoom Room](https://devforum.zoom.us/t/remotely-controlling-a-ptz-camera-connected-to-a-zoom-room/133682)

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**Author:** [@Sachin7](https://devforum.zoom.us/u/Sachin7)\
**Replies:** 3\
**Last updated:** [December 11, 2025, 4:22am UTC](https://devforum.zoom.us/t/remotely-controlling-a-ptz-camera-connected-to-a-zoom-room/133682 "2025-12-11T04:22:24Z")

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Hi, I need some help to find a way for me to remotely control the PTZ camera connected to a Zoom Room. I have a Webex SDK-based video platform that I am trying to integrate with a Zoom Room. The Zoom Room has a PTZ cam…

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## [Zoom Rooms API - Get Zoom Rooms virtual controller URL - {roomId} Not Working](https://devforum.zoom.us/t/zoom-rooms-api-get-zoom-rooms-virtual-controller-url-roomid-not-working/135089)

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**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 4:12am UTC](https://devforum.zoom.us/t/zoom-rooms-api-get-zoom-rooms-virtual-controller-url-roomid-not-working/135089 "2025-12-11T04:12:38Z")

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I believe the API documentation is incorrect: GET/rooms/{roomId}/virtual\_controller Example: }, “SF A219 Zoom Room Test”: { “id”: “Oxul9BJxSYSLMFdJBIFOEw”, “status”: “Available”, “tag\_ids”: , “location\_id”: “eULHp…

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## [Zoom Rooms API - zoomroom.share\_content\_start / stop - Does Not Share HDMI](https://devforum.zoom.us/t/zoom-rooms-api-zoomroom-share-content-start-stop-does-not-share-hdmi/135091)

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**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\
**Replies:** 4\
**Last updated:** [December 11, 2025, 4:03am UTC](https://devforum.zoom.us/t/zoom-rooms-api-zoomroom-share-content-start-stop-does-not-share-hdmi/135091 "2025-12-11T04:03:21Z")

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Zoom Rooms API - zoomroom.share\_content\_start / stop - Does Not Share HDMI Zoom Rooms v6.5.1 Context: Due to the ZR-CSAPI being depreciated from Zoom Room v6.7.0, I’ve been tasked with developing a new Q-Sys Plugin to…

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## [How to configure waiting room logo and message for accounts created via custCreate API?](https://devforum.zoom.us/t/how-to-configure-waiting-room-logo-and-message-for-accounts-created-via-custcreate-api/139467)

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**Author:** [@TeKer](https://devforum.zoom.us/u/TeKer)\
**Replies:** 0\
**Last updated:** [December 10, 2025, 8:26pm UTC](https://devforum.zoom.us/t/how-to-configure-waiting-room-logo-and-message-for-accounts-created-via-custcreate-api/139467 "2025-12-10T20:26:31Z")

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Hello, I’m working with accounts created through the custCreate API endpoint and need to configure the waiting room settings (logo and message) for these accounts. The challenge is that accounts created via custCreate …

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## [Meeting:write:meeting:admin scope not found](https://devforum.zoom.us/t/meetingmeeting-admin-scope-not-found/113293)

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**Author:** [@skillspotuser](https://devforum.zoom.us/u/skillspotuser)\
**Replies:** 12\
**Last updated:** [December 10, 2025, 6:54pm UTC](https://devforum.zoom.us/t/meetingmeeting-admin-scope-not-found/113293 "2025-12-10T18:54:28Z")

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API Endpoint(s) and/or Zoom API Event(s) {{baseUrl}}/users/me/meetings Description There is no meeting:write:meeting:admin option even though I am the owner. Do I need to upgrade my plan to Pro? Error Message: { …

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## [Inquire about API to restart underlying Zoom Room OS](https://devforum.zoom.us/t/inquire-about-api-to-restart-underlying-zoom-room-os/139370)

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**Author:** [@Progya](https://devforum.zoom.us/u/Progya)\
**Replies:** 1\
**Last updated:** [December 10, 2025, 6:53pm UTC](https://devforum.zoom.us/t/inquire-about-api-to-restart-underlying-zoom-room-os/139370 "2025-12-10T18:53:07Z")

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Hey team, we want to restart the OS of the machine on which the Zoom Room is running. Is there an API available for this? I came across zoomroom.restart in the Zoom changelog (June 21, 2022), but it’s unclear whether thi…

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## [Auto recording to cloud not working](https://devforum.zoom.us/t/auto-recording-to-cloud-not-working/139363)

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**Author:** [@Shipon\_Hossen\_Raju](https://devforum.zoom.us/u/Shipon_Hossen_Raju)\
**Replies:** 2\
**Last updated:** [December 10, 2025, 4:44am UTC](https://devforum.zoom.us/t/auto-recording-to-cloud-not-working/139363 "2025-12-10T04:44:57Z")

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Auto recording to cloud not working I want any user to be able to create meetings. The meetings will be auto-recorded. When the meeting is over, the videos will be saved to the cloud. I can download/watch them from the …

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## [Scheduler API and Scheduled Events versus Scheduled Meetings](https://devforum.zoom.us/t/scheduler-api-and-scheduled-events-versus-scheduled-meetings/138867)

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**Author:** [@BergySmalls](https://devforum.zoom.us/u/BergySmalls)\
**Replies:** 1\
**Last updated:** [December 9, 2025, 7:56pm UTC](https://devforum.zoom.us/t/scheduler-api-and-scheduled-events-versus-scheduled-meetings/138867 "2025-12-09T19:56:08Z")

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As others have discussed in the forum, we are looking to build a custom UI to allow user’s to schedule a visit directly on our website. Based on what I’ve read, are these assumptions true? You cannot create a Scheduler…

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## [Missing docs for https://api.zoom.us/v2/metrics/meetings API](https://devforum.zoom.us/t/missing-docs-for-https-api-zoom-us-v2-metrics-meetings-api/139340)

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**Author:** [@gcgithubtest3](https://devforum.zoom.us/u/gcgithubtest3)\
**Replies:** 2\
**Last updated:** [December 9, 2025, 5:49pm UTC](https://devforum.zoom.us/t/missing-docs-for-https-api-zoom-us-v2-metrics-meetings-api/139340 "2025-12-09T17:49:16Z")

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API Endpoint(s) and/or Zoom API Event(s) /v2/metrics/meetings /v2/metrics/meetings/{0}/participants Description I don’t find any docs in the current version of Zoom API docs for the APIs. Could you provide links to …

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## [Getting meeting transcript info works with UUID but not with meeting ID](https://devforum.zoom.us/t/getting-meeting-transcript-info-works-with-uuid-but-not-with-meeting-id/138985)

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**Author:** [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Replies:** 6\
**Last updated:** [December 9, 2025, 4:45pm UTC](https://devforum.zoom.us/t/getting-meeting-transcript-info-works-with-uuid-but-not-with-meeting-id/138985 "2025-12-09T16:45:55Z")

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I am trying to retrieve the transcript info for a given meeting. According to documentation Meetings APIs I can provide either the meeting ID or the UUID. However, in my experience, only the UUID works and the Zoom API r…

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## [Retrieve All Engagement Data by Specific Consumer ID](https://devforum.zoom.us/t/retrieve-all-engagement-data-by-specific-consumer-id/139090)

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**Author:** [@Srinath](https://devforum.zoom.us/u/Srinath)\
**Replies:** 6\
**Last updated:** [December 9, 2025, 3:08pm UTC](https://devforum.zoom.us/t/retrieve-all-engagement-data-by-specific-consumer-id/139090 "2025-12-09T15:08:49Z")

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Hi Zoom Developer Team, Good day to you! We are currently working on a Zoom Contact Center integration enhancement for a UAE-based e-commerce customer. As part of this implementation, we are building a customized WebCh…

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## [Zoommtg:// / zoomus:// links now require login for custCreate users (ZAK host flow stopped working)](https://devforum.zoom.us/t/zoommtg-zoomus-links-now-require-login-for-custcreate-users-zak-host-flow-stopped-working/138392)

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**Author:** [@thand](https://devforum.zoom.us/u/thand)\
**Replies:** 7\
**Last updated:** [December 9, 2025, 3:04pm UTC](https://devforum.zoom.us/t/zoommtg-zoomus-links-now-require-login-for-custcreate-users-zak-host-flow-stopped-working/138392 "2025-12-09T15:04:02Z")

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API Endpoint(s) POST /v2/users?action=custCreate POST /v2/users/{userId}/meetings Using meeting start\_url and zoommtg:// / zoomus:// launch links Description We host meetings for temporary Zoom users created …

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## [Bug Report: LTI Cloud Recordings Page Fails on Arabic Devices](https://devforum.zoom.us/t/bug-report-lti-cloud-recordings-page-fails-on-arabic-devices/139325)

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**Author:** [@Sufian](https://devforum.zoom.us/u/Sufian)\
**Replies:** 1\
**Last updated:** [December 9, 2025, 2:48pm UTC](https://devforum.zoom.us/t/bug-report-lti-cloud-recordings-page-fails-on-arabic-devices/139325 "2025-12-09T14:48:54Z")

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Hello Zoom Team, I am reporting a technical bug affecting https://applications.zoom.us/lti/rich when accessed with an Arabic Accept-Language header. This issue prevents the LTI Cloud Recordings page from loading for any…

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## [Allow Zoom room autojoin prior to start](https://devforum.zoom.us/t/allow-zoom-room-autojoin-prior-to-start/139342)

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**Author:** [@Adam.FAU](https://devforum.zoom.us/u/Adam.FAU)\
**Replies:** 0\
**Last updated:** [December 8, 2025, 3:36pm UTC](https://devforum.zoom.us/t/allow-zoom-room-autojoin-prior-to-start/139342 "2025-12-08T15:36:20Z")

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CRC Cisco/Polycom rooms have the option to join X minutes prior to start time, but this feature is not available for Zoom rooms. We would like the the same option available for both.

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## [Issues with Zoom App with Jet Appointment](https://devforum.zoom.us/t/issues-with-zoom-app-with-jet-appointment/138620)

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**Author:** [@Bucajoniacademy](https://devforum.zoom.us/u/Bucajoniacademy)\
**Replies:** 4\
**Last updated:** [December 8, 2025, 2:36pm UTC](https://devforum.zoom.us/t/issues-with-zoom-app-with-jet-appointment/138620 "2025-12-08T14:36:07Z")

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Hey there people, this is the issue that I am facing with my customer. The main idea is that the user customer of my client comes to fill out a form, then schedules his booking appointment with Jet form and Jet appointme…

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## [In-client OAuth + PKCE: Always getting invalid\_grant (“Invalid authorization code”)](https://devforum.zoom.us/t/in-client-oauth-pkce-always-getting-invalid-grant-invalid-authorization-code/139261)

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**Author:** [@John34](https://devforum.zoom.us/u/John34)\
**Replies:** 0\
**Last updated:** [December 4, 2025, 7:15pm UTC](https://devforum.zoom.us/t/in-client-oauth-pkce-always-getting-invalid-grant-invalid-authorization-code/139261 "2025-12-04T19:15:57Z")

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Hi everyone — I’m running into a very specific issue with in-client OAuth (PKCE) that only occurs when I (the admin) add the app for a user in my account. In the scenario when the user adds the app for themselves (or I …

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## [Feature Request: Silent Student Engagement Check UI for Zoom Meetings](https://devforum.zoom.us/t/feature-request-silent-student-engagement-check-ui-for-zoom-meetings/139255)

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**Author:** [@Alina1](https://devforum.zoom.us/u/Alina1)\
**Replies:** 0\
**Last updated:** [December 4, 2025, 4:27pm UTC](https://devforum.zoom.us/t/feature-request-silent-student-engagement-check-ui-for-zoom-meetings/139255 "2025-12-04T16:27:36Z")

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Hi Zoom Developer Team, My name is Alina, and I am an independent developer working on tools for online education. I’ve encountered a common issue that many teachers face during Zoom classes: students can turn off their …

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## [Getting Error While Generating Access Token (You cannot authroize) - invalid scopes](https://devforum.zoom.us/t/getting-error-while-generating-access-token-you-cannot-authroize-invalid-scopes/139249)

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**Author:** [@prashant.kumar](https://devforum.zoom.us/u/prashant.kumar)\
**Replies:** 0\
**Last updated:** [December 4, 2025, 12:44pm UTC](https://devforum.zoom.us/t/getting-error-while-generating-access-token-you-cannot-authroize-invalid-scopes/139249 "2025-12-04T12:44:12Z")

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Hi Team, while generating access token on postman through zoom collection getting error (you can not authorize ) and invalid scopes also. so i am sharing screenshots of the process of generating access token and the err…

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## [Ethernet MAC address is showing up instead of Wireless LAN MAC address](https://devforum.zoom.us/t/ethernet-mac-address-is-showing-up-instead-of-wireless-lan-mac-address/137411)

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**Author:** [@ucczoomaruba](https://devforum.zoom.us/u/ucczoomaruba)\
**Replies:** 11\
**Last updated:** [December 4, 2025, 4:22am UTC](https://devforum.zoom.us/t/ethernet-mac-address-is-showing-up-instead-of-wireless-lan-mac-address/137411 "2025-12-04T04:22:24Z")

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API Endpoint(s) and/or Zoom API Event(s) v2/metrics/meetings/93221128976/participants?type=past v2/metrics/meetings/93221128976/participants/16778240/qos?type=past Description \*I am trying to get Zoom meeting details…

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## [Webinar Webhook with Power Automate HTTP Trigger](https://devforum.zoom.us/t/webinar-webhook-with-power-automate-http-trigger/139115)

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**Author:** [@PowerPlat](https://devforum.zoom.us/u/PowerPlat)\
**Replies:** 2\
**Last updated:** [December 4, 2025, 4:07am UTC](https://devforum.zoom.us/t/webinar-webhook-with-power-automate-http-trigger/139115 "2025-12-04T04:07:39Z")

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Hi all, I’m trying to make a Webinar Webhook that will trigger my Power Automate when a Webinar is created. I created a Power Automate with an HTTP trigger that is set to allow anyone to trigger it. I then created a Web…

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## [How to fetch license information of all products](https://devforum.zoom.us/t/how-to-fetch-license-information-of-all-products/138783)

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**Author:** [@mn1](https://devforum.zoom.us/u/mn1)\
**Replies:** 3\
**Last updated:** [December 3, 2025, 5:28pm UTC](https://devforum.zoom.us/t/how-to-fetch-license-information-of-all-products/138783 "2025-12-03T17:28:55Z")

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How can I fetch license information like “Zoom Phone Basic” via API? It seems developers. zoom. us/docs/api/users/#tag/users/get/users does not have the right information available. At least the \`license\_info\_list\` is em…

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## [Unable to set show\_in\_the\_browser via API for survey](https://devforum.zoom.us/t/unable-to-set-show-in-the-browser-via-api-for-survey/139042)

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**Author:** [@Gilles](https://devforum.zoom.us/u/Gilles)\
**Replies:** 1\
**Last updated:** [December 3, 2025, 4:20pm UTC](https://devforum.zoom.us/t/unable-to-set-show-in-the-browser-via-api-for-survey/139042 "2025-12-03T16:20:22Z")

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API Endpoint(s) and/or Zoom API Event(s) Endpoint: PATCH {{baseUrl}}/meetings/:meetingId/survey Description When I update a survey to point to a third party survey, like so: { "third\_party\_survey": "https://mylink.…

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## [Error 135 "You cannot have access to another user"](https://devforum.zoom.us/t/error-135-you-cannot-have-access-to-another-user/139081)

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**Author:** [@ProLegalAPI](https://devforum.zoom.us/u/ProLegalAPI)\
**Replies:** 1\
**Last updated:** [December 3, 2025, 4:10pm UTC](https://devforum.zoom.us/t/error-135-you-cannot-have-access-to-another-user/139081 "2025-12-03T16:10:37Z")

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API Endpoint(s) and/or Zoom API Event(s) Sending SMS Description I found another topic ( SMS API Error 135: “You cannot have access to another user” with Admin-Managed App ) from a few months ago with this same error.…

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## [Multiple scopes authorization](https://devforum.zoom.us/t/multiple-scopes-authorization/138714)

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**Author:** [@demo\_zoom\_demosandbo](https://devforum.zoom.us/u/demo_zoom_demosandbo)\
**Replies:** 7\
**Last updated:** [December 3, 2025, 4:03pm UTC](https://devforum.zoom.us/t/multiple-scopes-authorization/138714 "2025-12-03T16:03:06Z")

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API Endpoint(s) and/or Zoom API Event(s) OAuth Authorization (/v2/authorize) Description I’m trying to authorize my app with multiple granular scopes: user:read:email:admin meeting:read:meeting:admin Each sco…

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