# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=26

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 27

---

## [Engagement Survey discrepancies](https://devforum.zoom.us/t/engagement-survey-discrepancies/138929)

<div class="topic-metadata">

**Author:** [@ereyes](https://devforum.zoom.us/u/ereyes)\
**Replies:** 0\
**Last updated:** [November 24, 2025, 5:51pm UTC](https://devforum.zoom.us/t/engagement-survey-discrepancies/138929 "2025-11-24T17:51:45Z")

</div>

Hi. I’m unable to reconcile consumer engagement surveys via API with data from the UI in “CX Analytics”. We’re using the List engagements API to reference the “survey\_id” response object. If the object exists we report …

---

## [Where to remove user confirmation popups?](https://devforum.zoom.us/t/where-to-remove-user-confirmation-popups/138908)

<div class="topic-metadata">

**Author:** [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Replies:** 0\
**Last updated:** [November 23, 2025, 11:44pm UTC](https://devforum.zoom.us/t/where-to-remove-user-confirmation-popups/138908 "2025-11-23T23:44:26Z")

</div>

OK, I am looking for developer feedback. There are a number of API calls which then require user confirmation. Some dont always make sense and others are in conflict. e.g. You can kick a person for a meeting without co…

---

## [API to Start recording in Zoom client](https://devforum.zoom.us/t/api-to-start-recording-in-zoom-client/68196)

<div class="topic-metadata">

**Author:** [@ERRORNAME](https://devforum.zoom.us/u/ERRORNAME)\
**Replies:** 14\
**Last updated:** [November 23, 2025, 11:29pm UTC](https://devforum.zoom.us/t/api-to-start-recording-in-zoom-client/68196 "2025-11-23T23:29:39Z")

</div>

Is there a way to start recording meeting in Zoom client via some API. Context: I want to create an app (OAuth I think), that integrates with Zoom client (shown in side window). And will be available in Zoom Marketplace…

---

## [Call Zoom Recording API to know who watched recording](https://devforum.zoom.us/t/call-zoom-recording-api-to-know-who-watched-recording/127603)

<div class="topic-metadata">

**Author:** [@aalamour](https://devforum.zoom.us/u/aalamour)\
**Replies:** 2\
**Last updated:** [November 23, 2025, 11:27pm UTC](https://devforum.zoom.us/t/call-zoom-recording-api-to-know-who-watched-recording/127603 "2025-11-23T23:27:18Z")

</div>

Hello Zoom developers, I am Salesforce CRM admin and we have in-place already integration with Zoom where we create an event in our Salesforce CRM , we are calling Zoom API to create meeting/webinar in Zoom, also we hav…

---

## [Best practices for building Zoom apps and integrations](https://devforum.zoom.us/t/best-practices-for-building-zoom-apps-and-integrations/138884)

<div class="topic-metadata">

**Author:** [@Fin1](https://devforum.zoom.us/u/Fin1)\
**Replies:** 1\
**Last updated:** [November 21, 2025, 4:51pm UTC](https://devforum.zoom.us/t/best-practices-for-building-zoom-apps-and-integrations/138884 "2025-11-21T16:51:57Z")

</div>

Hi everyone! I’m starting to explore developing apps and integrations for Zoom. I’m curious about: Tips for optimizing Zoom SDK usage Handling authentication and security for users Best ways to manage API rate …

---

## [Getting 404 response when using scheduled event attendee endpoint API](https://devforum.zoom.us/t/getting-404-response-when-using-scheduled-event-attendee-endpoint-api/138705)

<div class="topic-metadata">

**Author:** [@Greg2](https://devforum.zoom.us/u/Greg2)\
**Replies:** 4\
**Last updated:** [November 21, 2025, 2:31pm UTC](https://devforum.zoom.us/t/getting-404-response-when-using-scheduled-event-attendee-endpoint-api/138705 "2025-11-21T14:31:27Z")

</div>

Hello, I’m currently testing an integration with the set of zoom scheduler api’s endpoints. I’ve setup a Server-to-Server OAuth app through zooms application marketplace. The integration tests and functionality have w…

---

## [How Can I Improve Audio and Video Quality in Zoom Meetings on Low-Bandwidth Connections?](https://devforum.zoom.us/t/how-can-i-improve-audio-and-video-quality-in-zoom-meetings-on-low-bandwidth-connections/138860)

<div class="topic-metadata">

**Author:** [@Fin1](https://devforum.zoom.us/u/Fin1)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 8:26pm UTC](https://devforum.zoom.us/t/how-can-i-improve-audio-and-video-quality-in-zoom-meetings-on-low-bandwidth-connections/138860 "2025-11-20T20:26:52Z")

</div>

Hi Zoom community, I frequently host and join Zoom meetings from locations where the internet connection is unstable or low-bandwidth. I’ve noticed issues like audio dropouts, video freezing, and screen sharing lag. Wh…

---

## [Invalid access token for self user](https://devforum.zoom.us/t/invalid-access-token-for-self-user/138847)

<div class="topic-metadata">

**Author:** [@BackstageDev](https://devforum.zoom.us/u/BackstageDev)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 8:25pm UTC](https://devforum.zoom.us/t/invalid-access-token-for-self-user/138847 "2025-11-20T20:25:24Z")

</div>

Hi team, We are getting an exception in ‘ {“code”:124,“message”:“Invalid access token.”}’.For the user ’hariprasad.rajendran+10@zohotest.com’ in this acccount. Please check this

---

## [Zoom SMS API Endpoint Issue](https://devforum.zoom.us/t/zoom-sms-api-endpoint-issue/138835)

<div class="topic-metadata">

**Author:** [@Arlo](https://devforum.zoom.us/u/Arlo)\
**Replies:** 1\
**Last updated:** [November 20, 2025, 3:48pm UTC](https://devforum.zoom.us/t/zoom-sms-api-endpoint-issue/138835 "2025-11-20T15:48:44Z")

</div>

Hello Zoom Support, I have enabled Programmable APIs (Service Endpoint ID: dpd8N5IjSsSaTBCz6IDkZg) but the SMS API endpoint (/phone/sms) still returns 404. My account has: - Zoom Phone enabled - Programmable APIs enab…

---

## [Need clarification on date parameter boundaries (inclusive/exclusive), "one month" range calculation, pagination stability, and SMS session/message filtering behavior for cloud recordings, call logs, and SMS sessions APIs](https://devforum.zoom.us/t/need-clarification-on-date-parameter-boundaries-inclusive-exclusive-one-month-range-calculation-pagination-stability-and-sms-session-message-filtering-behavior-for-cloud-recordings-call-logs-and-sms-sessions-apis/138558)

<div class="topic-metadata">

**Author:** [@seidnerj](https://devforum.zoom.us/u/seidnerj)\
**Replies:** 3\
**Last updated:** [November 20, 2025, 1:22am UTC](https://devforum.zoom.us/t/need-clarification-on-date-parameter-boundaries-inclusive-exclusive-one-month-range-calculation-pagination-stability-and-sms-session-message-filtering-behavior-for-cloud-recordings-call-logs-and-sms-sessions-apis/138558 "2025-11-20T01:22:54Z")

</div>

API Endpoints GET /users/{userId}/recordings - List cloud recordings GET /phone/users/{userId}/call\_logs - Get user’s call logs GET /phone/sms/sessions - List SMS sessions GET /phone/sms/sessions/{sessionId} - Get SMS s…

---

## [Zoom Phone API - Device Handset / Line Settings](https://devforum.zoom.us/t/zoom-phone-api-device-handset-line-settings/138794)

<div class="topic-metadata">

**Author:** [@DevJake](https://devforum.zoom.us/u/DevJake)\
**Replies:** 2\
**Last updated:** [November 20, 2025, 12:32am UTC](https://devforum.zoom.us/t/zoom-phone-api-device-handset-line-settings/138794 "2025-11-20T00:32:04Z")

</div>

Hello Zoom Dev Forum! Looking for some assistance regarding handset line key configuration through the API. Summary The objective is to be able to retrieve and update device line keys on base stations with multiple hand…

---

## [Webhook Request Method Issue — Receiving GET Instead of POST](https://devforum.zoom.us/t/webhook-request-method-issue-receiving-get-instead-of-post/138582)

<div class="topic-metadata">

**Author:** [@Developer1](https://devforum.zoom.us/u/Developer1)\
**Replies:** 2\
**Last updated:** [November 19, 2025, 6:49pm UTC](https://devforum.zoom.us/t/webhook-request-method-issue-receiving-get-instead-of-post/138582 "2025-11-19T18:49:10Z")

</div>

Hi Team, We have identified an issue while working with one of our webhook integrations. After verifying with our engineering team, we found that the webhook endpoint is being called by Zoom using a GET request, whereas …

---

## [Zoom REST API call\_logs endpoint deprecation date?](https://devforum.zoom.us/t/zoom-rest-api-call-logs-endpoint-deprecation-date/133417)

<div class="topic-metadata">

**Author:** [@zmsd9](https://devforum.zoom.us/u/zmsd9)\
**Replies:** 1\
**Last updated:** [November 17, 2025, 3:05pm UTC](https://devforum.zoom.us/t/zoom-rest-api-call-logs-endpoint-deprecation-date/133417 "2025-11-17T15:05:11Z")

</div>

I’m currently using the phone rest api account call\_logs endpoint to get a list of calls per day. api/rest/reference/phone/methods/#operation/accountCallLogs Can someone confirm or point me at a link of the date it wil…

---

## [Can multiple clients connect simultaneously to the same Zoom WebSocket endpoint?](https://devforum.zoom.us/t/can-multiple-clients-connect-simultaneously-to-the-same-zoom-websocket-endpoint/138693)

<div class="topic-metadata">

**Author:** [@Lukas3](https://devforum.zoom.us/u/Lukas3)\
**Replies:** 1\
**Last updated:** [November 17, 2025, 2:44am UTC](https://devforum.zoom.us/t/can-multiple-clients-connect-simultaneously-to-the-same-zoom-websocket-endpoint/138693 "2025-11-17T02:44:54Z")

</div>

I tested it, but when I connect the WebSocket from a second client, the connection on the first client gets closed. If only one connection is allowed, how can multiple users in an account subscribe to events in real tim…

---

## [Some phone.sms\_received events are not delivered to webhook](https://devforum.zoom.us/t/some-phone-sms-received-events-are-not-delivered-to-webhook/138685)

<div class="topic-metadata">

**Author:** [@ttrong](https://devforum.zoom.us/u/ttrong)\
**Replies:** 1\
**Last updated:** [November 14, 2025, 6:42pm UTC](https://devforum.zoom.us/t/some-phone-sms-received-events-are-not-delivered-to-webhook/138685 "2025-11-14T18:42:35Z")

</div>

I’m experiencing some phone.sms\_received events not getting delivered to my webhook endpoint. The messages do show up in the sms log on zoom but according to our logs my webhook is not getting the events for these mess…

---

## [API listing participants IPS](https://devforum.zoom.us/t/api-listing-participants-ips/138674)

<div class="topic-metadata">

**Author:** [@Kyle5](https://devforum.zoom.us/u/Kyle5)\
**Replies:** 1\
**Last updated:** [November 14, 2025, 6:12pm UTC](https://devforum.zoom.us/t/api-listing-participants-ips/138674 "2025-11-14T18:12:33Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) I am working with the users endpoint. How ever I am trying to grab IPs of users either creating or joining the meetings. Description I am wanting to be able to poll a list of u…

---

## [OAuth Error 4700 When Using Multiple Scopes (user:read:user and meeting:read:list\_meetings)](https://devforum.zoom.us/t/oauth-error-4700-when-using-multiple-scopes-useruser-and-meetinglist-meetings/135971)

<div class="topic-metadata">

**Author:** [@DJH23](https://devforum.zoom.us/u/DJH23)\
**Replies:** 2\
**Last updated:** [November 14, 2025, 8:14am UTC](https://devforum.zoom.us/t/oauth-error-4700-when-using-multiple-scopes-useruser-and-meetinglist-meetings/135971 "2025-11-14T08:14:26Z")

</div>

Hi all, I’m currently developing a user-level OAuth app and running into an issue when requesting multiple scopes. Here’s the situation: If I set the scope to just user:read:user, the OAuth flow works perfectly. I…

---

## [Zoom Raporlarında Kullanıcı Adı Eşleştirme Sorunu (Server-to-Server Entegrasyonu)](https://devforum.zoom.us/t/zoom-raporlarinda-kullanici-adi-eslestirme-sorunu-server-to-server-entegrasyonu/138250)

<div class="topic-metadata">

**Author:** [@SAHN-I\_SEMAN](https://devforum.zoom.us/u/SAHN-I_SEMAN)\
**Replies:** 4\
**Last updated:** [November 13, 2025, 9:19pm UTC](https://devforum.zoom.us/t/zoom-raporlarinda-kullanici-adi-eslestirme-sorunu-server-to-server-entegrasyonu/138250 "2025-11-13T21:19:35Z")

</div>

Merhaba, Server-to-Server entegrasyonu aracılığıyla kendi geliştirdiğimiz yazılımı Zoom ile entegre ettik. Kullanıcılar sistemimiz üzerinden canlı ders oluşturduğunda, API entegrasyonu sayesinde Zoom uygulamasına veya Zo…

---

## [Data transfer between Zoom webhooks and Sales CRM(custom)](https://devforum.zoom.us/t/data-transfer-between-zoom-webhooks-and-sales-crm-custom/138576)

<div class="topic-metadata">

**Author:** [@EduTap\_Learning](https://devforum.zoom.us/u/EduTap_Learning)\
**Replies:** 1\
**Last updated:** [November 13, 2025, 9:03pm UTC](https://devforum.zoom.us/t/data-transfer-between-zoom-webhooks-and-sales-crm-custom/138576 "2025-11-13T21:03:53Z")

</div>

Can I connect my custom sales CRM webhooks to Zoom webhooks ? (Is there a extra charge for the same ? ) - I have “workplace Pro” subscription. Can I receive the data for free of the webhooks or there is an extra charg…

---

## [Add Registrant to Webinar call always giving 404](https://devforum.zoom.us/t/add-registrant-to-webinar-call-always-giving-404/138514)

<div class="topic-metadata">

**Author:** [@PolishedGeek](https://devforum.zoom.us/u/PolishedGeek)\
**Replies:** 2\
**Last updated:** [November 13, 2025, 8:58pm UTC](https://devforum.zoom.us/t/add-registrant-to-webinar-call-always-giving-404/138514 "2025-11-13T20:58:17Z")

</div>

Hey all, been digging into the forum and found old versions of this question, but none of the steps in them have worked. We have a webinar we are trying to add registrants on, yet we keep getting a 404: Registration has …

---

## [General API Questions](https://devforum.zoom.us/t/general-api-questions/138580)

<div class="topic-metadata">

**Author:** [@Lucas8](https://devforum.zoom.us/u/Lucas8)\
**Replies:** 1\
**Last updated:** [November 13, 2025, 8:51pm UTC](https://devforum.zoom.us/t/general-api-questions/138580 "2025-11-13T20:51:56Z")

</div>

Hello everyone! We are looking to confirm some behaviour of the Zoom API: Is there a way to limit which users a server-to-server or admin managed oauth app can access? When I use a user managed app I see an “Add” butto…

---

## [SCIM Scope Unavailable in General OAuth Apps](https://devforum.zoom.us/t/scim-scope-unavailable-in-general-oauth-apps/138696)

<div class="topic-metadata">

**Author:** [@danthedev](https://devforum.zoom.us/u/danthedev)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 6:31pm UTC](https://devforum.zoom.us/t/scim-scope-unavailable-in-general-oauth-apps/138696 "2025-11-13T18:31:08Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) Setup of new General OAuth applications for SCIM behavior. Description I’m trying to create a new General App/User-managed-app that can manage users and groups for organizatio…

---

## [Custom streaming zoom](https://devforum.zoom.us/t/custom-streaming-zoom/138689)

<div class="topic-metadata">

**Author:** [@sanket](https://devforum.zoom.us/u/sanket)\
**Replies:** 1\
**Last updated:** [November 13, 2025, 5:13pm UTC](https://devforum.zoom.us/t/custom-streaming-zoom/138689 "2025-11-13T17:13:14Z")

</div>

Title: Unable to live stream to custom RTMP server (Connection Refused) We’re trying to stream a Zoom meeting to our custom NGINX RTMP server hosted at rtmp://content-sandbox-studentzone-ncdoe.nmims.edu/live/zoom. The R…

---

## [Meeting.participant\_joined and meeting.participant\_left webhook events not firing in a Webhook only app](https://devforum.zoom.us/t/meeting-participant-joined-and-meeting-participant-left-webhook-events-not-firing-in-a-webhook-only-app/138691)

<div class="topic-metadata">

**Author:** [@HULP](https://devforum.zoom.us/u/HULP)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 1:05pm UTC](https://devforum.zoom.us/t/meeting-participant-joined-and-meeting-participant-left-webhook-events-not-firing-in-a-webhook-only-app/138691 "2025-11-13T13:05:09Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) meeting.participant\_joined and meeting.participant\_left webhook events Description The meeting.participant\_joined and meeting.participant\_left webhook events are not firing in …

---

## [File messages trigger meeting.chat\_message\_sent instead of meeting.chat\_message\_file\_\* events](https://devforum.zoom.us/t/file-messages-trigger-meeting-chat-message-sent-instead-of-meeting-chat-message-file-events/138688)

<div class="topic-metadata">

**Author:** [@EDT](https://devforum.zoom.us/u/EDT)\
**Replies:** 0\
**Last updated:** [November 13, 2025, 10:24am UTC](https://devforum.zoom.us/t/file-messages-trigger-meeting-chat-message-sent-instead-of-meeting-chat-message-file-events/138688 "2025-11-13T10:24:47Z")

</div>

I have enabled the DLP option for in-meeting chat and started receiving chat-related webhook events. However, I encountered an issue specifically related to file messages. What I expect: when a participant sends a file…

---

## [Issue with "&b" string replacing ellipsis in meeting transcripts](https://devforum.zoom.us/t/issue-with-b-string-replacing-ellipsis-in-meeting-transcripts/138668)

<div class="topic-metadata">

**Author:** [@bryanf](https://devforum.zoom.us/u/bryanf)\
**Replies:** 2\
**Last updated:** [November 13, 2025, 2:48am UTC](https://devforum.zoom.us/t/issue-with-b-string-replacing-ellipsis-in-meeting-transcripts/138668 "2025-11-13T02:48:12Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) The transcript download API endpoint included in the recording.completed webhook event Description We have a node.js application that downloads meeting transcripts from the Zo…

---

## [Archive URL Download - 123 Forbidden / Unauthorized](https://devforum.zoom.us/t/archive-url-download-123-forbidden-unauthorized/138550)

<div class="topic-metadata">

**Author:** [@emason1](https://devforum.zoom.us/u/emason1)\
**Replies:** 6\
**Last updated:** [November 12, 2025, 2:25pm UTC](https://devforum.zoom.us/t/archive-url-download-123-forbidden-unauthorized/138550 "2025-11-12T14:25:06Z")

</div>

Hello, We are a Zoom partner who archives data for our clients for compliance purposes. We use the following API amongst others like the Archive Files API. A current client of ours has recently enabled archiving for thei…

---

## [Support for Google Login in Zoom In-Client App (OAuth flow back to app)](https://devforum.zoom.us/t/support-for-google-login-in-zoom-in-client-app-oauth-flow-back-to-app/138664)

<div class="topic-metadata">

**Author:** [@Agility](https://devforum.zoom.us/u/Agility)\
**Replies:** 0\
**Last updated:** [November 12, 2025, 3:04am UTC](https://devforum.zoom.us/t/support-for-google-login-in-zoom-in-client-app-oauth-flow-back-to-app/138664 "2025-11-12T03:04:17Z")

</div>

Hello Zoom Developer Community, I am developing a Zoom In-Client App (Zoom Apps / Zoom SDK) where users need to log in to our own system. On our web version, users can log in either: Using their username/password …

---

## [Local recording request by participant](https://devforum.zoom.us/t/local-recording-request-by-participant/138643)

<div class="topic-metadata">

**Author:** [@insynczoomdev](https://devforum.zoom.us/u/insynczoomdev)\
**Replies:** 1\
**Last updated:** [November 11, 2025, 5:16pm UTC](https://devforum.zoom.us/t/local-recording-request-by-participant/138643 "2025-11-11T17:16:53Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) We are looking for the api where we need to turn off the local recording participant request flag Description We are looking for the api where we need to turn off the local rec…

---

## [Zoom delete "this and following" meetings webhook, edit meeting webhook](https://devforum.zoom.us/t/zoom-delete-this-and-following-meetings-webhook-edit-meeting-webhook/138635)

<div class="topic-metadata">

**Author:** [@Admin5](https://devforum.zoom.us/u/Admin5)\
**Replies:** 2\
**Last updated:** [November 11, 2025, 4:04pm UTC](https://devforum.zoom.us/t/zoom-delete-this-and-following-meetings-webhook-edit-meeting-webhook/138635 "2025-11-11T16:04:46Z")

</div>

Hi below are my queries. I am trying these senarios from zoom calendar. for recurring meeting, edit “this and following” , “edit all meetings” both gives same payload. how to identify “this and followingmeetings”? samp…

[Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=25)

[Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=27)
