# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=27 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 28 --- ## [Get call queue recordings](https://devforum.zoom.us/t/get-call-queue-recordings/90220)
**Author:** [@kobe.xiong](https://devforum.zoom.us/u/kobe.xiong)\ **Replies:** 1\ **Last updated:** [November 11, 2025, 3:36pm UTC](https://devforum.zoom.us/t/get-call-queue-recordings/90220 "2025-11-11T15:36:26Z")
Hi Zoom, Our developers try to use API to get zoom phone call recordings(Zoom Phone API). But we cannot directly get the caller’s email. Can you help us to provide some solutions? Best Regards, Kobe Xiong --- ## [Access Token Generation](https://devforum.zoom.us/t/access-token-generation/138652)
**Author:** [@Hiten](https://devforum.zoom.us/u/Hiten)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 2:29pm UTC](https://devforum.zoom.us/t/access-token-generation/138652 "2025-11-11T14:29:07Z")
We are attempting to generate an access token for a Zoom Server-to-Server OAuth app to use with an automated user provisioning flow (via Make). Despite following the documentation and trying multiple tools, all requests … --- ## [Performing DLP on zoom chats using API but I do not recieve the chats using webhook](https://devforum.zoom.us/t/performing-dlp-on-zoom-chats-using-api-but-i-do-not-recieve-the-chats-using-webhook/138524)
**Author:** [@Recai](https://devforum.zoom.us/u/Recai)\ **Replies:** 2\ **Last updated:** [November 10, 2025, 6:28pm UTC](https://devforum.zoom.us/t/performing-dlp-on-zoom-chats-using-api-but-i-do-not-recieve-the-chats-using-webhook/138524 "2025-11-10T18:28:30Z")
Dear Team, My topic was automatically closed over the weekend so I have to reopen it. On the last post you said that our support needs to enable DLP on the backend. But I have already raised a case with them, we opened … --- ## [Can we use two vanity URLs with different SSO configs on a single account?](https://devforum.zoom.us/t/can-we-use-two-vanity-urls-with-different-sso-configs-on-a-single-account/137630)
**Author:** [@pdnt](https://devforum.zoom.us/u/pdnt)\ **Replies:** 4\ **Last updated:** [November 10, 2025, 6:17pm UTC](https://devforum.zoom.us/t/can-we-use-two-vanity-urls-with-different-sso-configs-on-a-single-account/137630 "2025-11-10T18:17:44Z")
We are planning to implement SSO in our Zoom account and have a question about a specific configuration. Our identity provider currently enforces hardware security keys for login, which prevents users from accessing the… --- ## [Can't access Video SDK credential creation upon adding plan](https://devforum.zoom.us/t/cant-access-video-sdk-credential-creation-upon-adding-plan/138513)
**Author:** [@BryanSaxon](https://devforum.zoom.us/u/BryanSaxon)\ **Replies:** 1\ **Last updated:** [November 10, 2025, 4:32pm UTC](https://devforum.zoom.us/t/cant-access-video-sdk-credential-creation-upon-adding-plan/138513 "2025-11-10T16:32:37Z")
I added the Video SDK plan to my account. When I follow the instructions on the documentation for creating credentials by going to Manage on my CPaaS account and then click build app from there, it doesn’t give my the ab… --- ## [Websocket Events Not Firing](https://devforum.zoom.us/t/websocket-events-not-firing/138490)
**Author:** [@paul.leach](https://devforum.zoom.us/u/paul.leach)\ **Replies:** 3\ **Last updated:** [November 10, 2025, 4:08pm UTC](https://devforum.zoom.us/t/websocket-events-not-firing/138490 "2025-11-10T16:08:38Z")
Hi everyone, We currently use an on-premise solution that leverages the Zoom Cloud APIs to retrieve the health and status of Zoom Rooms. However, due to API polling limitations and our requirement for near real-time inf… --- ## [Which parameter used to identify the userType in SCIM and REST API](https://devforum.zoom.us/t/which-parameter-used-to-identify-the-usertype-in-scim-and-rest-api/138293)
**Author:** [@connectivity](https://devforum.zoom.us/u/connectivity)\ **Replies:** 10\ **Last updated:** [November 10, 2025, 1:51pm UTC](https://devforum.zoom.us/t/which-parameter-used-to-identify-the-usertype-in-scim-and-rest-api/138293 "2025-11-10T13:51:03Z")
Hello team, Which parameter used identify basic, licnece and on-prem (permission levels) in SCIM and REST API? Also could you please share a equilvalent attribute of SCIM API personalLinkName and manager in REST API? --- ## [High API Failure Rate Alert](https://devforum.zoom.us/t/high-api-failure-rate-alert/138085)
**Author:** [@efortenberry](https://devforum.zoom.us/u/efortenberry)\ **Replies:** 4\ **Last updated:** [November 10, 2025, 1:44pm UTC](https://devforum.zoom.us/t/high-api-failure-rate-alert/138085 "2025-11-10T13:44:48Z")
Multiple times per day I get the following email alert: API failure rate has exceeded 2% The API failure rate on your Zoom account has reached 2% over the last 24 hours. The issue is potentially affecting your applicatio… --- ## [Which permissions do i need for a zoom app (for recordings completed in boost.space)](https://devforum.zoom.us/t/which-permissions-do-i-need-for-a-zoom-app-for-recordings-completed-in-boost-space/138066)
**Author:** [@Landsiedel](https://devforum.zoom.us/u/Landsiedel)\ **Replies:** 8\ **Last updated:** [November 10, 2025, 1:34pm UTC](https://devforum.zoom.us/t/which-permissions-do-i-need-for-a-zoom-app-for-recordings-completed-in-boost-space/138066 "2025-11-10T13:34:55Z")
I wanna create an app to get a completed recording in boost.space (similar to make). But when i create the app i get this: Account Management › View and Edit “Phone System Integration” User and Permission Manageme… --- ## [Zoom API v2 Meeting Creation Returns No Response Despite Successful User Creation](https://devforum.zoom.us/t/zoom-api-v2-meeting-creation-returns-no-response-despite-successful-user-creation/138610)
**Author:** [@mekuma](https://devforum.zoom.us/u/mekuma)\ **Replies:** 0\ **Last updated:** [November 10, 2025, 3:09am UTC](https://devforum.zoom.us/t/zoom-api-v2-meeting-creation-returns-no-response-despite-successful-user-creation/138610 "2025-11-10T03:09:17Z")
Hello Zoom Developer Community, I’m experiencing an issue with the Zoom API v2 where a meeting creation request appears to be processed (logged in our system), but no response is returned. Here’s the details: API Endp… --- ## [How to detect unanswered outbound calls via Zoom Contact Center webhooks?](https://devforum.zoom.us/t/how-to-detect-unanswered-outbound-calls-via-zoom-contact-center-webhooks/138595)
**Author:** [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\ **Replies:** 0\ **Last updated:** [November 7, 2025, 8:53pm UTC](https://devforum.zoom.us/t/how-to-detect-unanswered-outbound-calls-via-zoom-contact-center-webhooks/138595 "2025-11-07T20:53:10Z")
Hi everyone, I’m working on an integration with Zoom Contact Center where I need to track the number of call attempts made to a contact — including calls that were not answered. I’ve reviewed the webhook documentation … --- ## [Missing Participant\_Pin\_Code in Return](https://devforum.zoom.us/t/missing-participant-pin-code-in-return/138359)
**Author:** [@lisha.yang](https://devforum.zoom.us/u/lisha.yang)\ **Replies:** 4\ **Last updated:** [November 7, 2025, 8:28pm UTC](https://devforum.zoom.us/t/missing-participant-pin-code-in-return/138359 "2025-11-07T20:28:05Z")
In adding a meeting registrant schema, participant\_pin\_code is part of the response but I’m not seeing in my calls anywhere? Did I miss anything in settings? --- ## [Oauth has correct scope \[cloud\_recording:read:list\_account\_recordings:master\] but response says its missing](https://devforum.zoom.us/t/oauth-has-correct-scope-cloud-recordinglist-account-recordings-master-but-response-says-its-missing/138583)
**Author:** [@Kevin15](https://devforum.zoom.us/u/Kevin15)\ **Replies:** 2\ **Last updated:** [November 7, 2025, 8:16pm UTC](https://devforum.zoom.us/t/oauth-has-correct-scope-cloud-recordinglist-account-recordings-master-but-response-says-its-missing/138583 "2025-11-07T20:16:34Z")
API Endpoint(s) and/or Zoom API Event(s) List all meetings for an account Description Unable to call list all recordings for an account. Other threads indicate we need a master account for this to work, but some thre… --- ## [Embed ZP - How to handle events](https://devforum.zoom.us/t/embed-zp-how-to-handle-events/138501)
**Author:** [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\ **Replies:** 1\ **Last updated:** [November 7, 2025, 6:14pm UTC](https://devforum.zoom.us/t/embed-zp-how-to-handle-events/138501 "2025-11-07T18:14:04Z")
He are designing a solution to embed the Zoom phone iframe into a platform that doesn’t have a instalable package to support handling the zoom events, like create call records, taskst, etc. I am wondering what is the be… --- ## [Unable to list all cloud recordings under an account](https://devforum.zoom.us/t/unable-to-list-all-cloud-recordings-under-an-account/114052)
**Author:** [@airclubhouse](https://devforum.zoom.us/u/airclubhouse)\ **Replies:** 5\ **Last updated:** [November 7, 2025, 4:19pm UTC](https://devforum.zoom.us/t/unable-to-list-all-cloud-recordings-under-an-account/114052 "2025-11-07T16:19:06Z")
API Endpoint(s) and/or Zoom API Event(s) accounts/{ACCOUNT\_ID}/recordings Description My intent is to list all cloud recordings under an account, and then get their transcripts. I think this is the API I should use, a… --- ## [Zoom phone “Programmable APIs” setting in admin menu](https://devforum.zoom.us/t/zoom-phone-programmable-apis-setting-in-admin-menu/138462)
**Author:** [@MatthewC](https://devforum.zoom.us/u/MatthewC)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 7:40pm UTC](https://devforum.zoom.us/t/zoom-phone-programmable-apis-setting-in-admin-menu/138462 "2025-11-06T19:40:13Z")
Hi @elisa.zoom this is a follow up to this previous thread. I’ve got my server-to-server application running. It’s fairly simple. All the app does is takes incoming sms from zoom and posts certain messages to slack. I d… --- ## [Is it possible to see Zoom Scheduler Custom Questions in Webhooks](https://devforum.zoom.us/t/is-it-possible-to-see-zoom-scheduler-custom-questions-in-webhooks/138494)
**Author:** [@cohnhead](https://devforum.zoom.us/u/cohnhead)\ **Replies:** 1\ **Last updated:** [November 6, 2025, 6:29pm UTC](https://devforum.zoom.us/t/is-it-possible-to-see-zoom-scheduler-custom-questions-in-webhooks/138494 "2025-11-06T18:29:49Z")
When a booking is made through Zoom Scheduler, it correctly triggers the meeting.created webhook. However, the webhook payload only includes basic meeting information (meeting ID, topic, time, invitee email) but does NOT… --- ## [Meeting UUIDs and past meeting participants](https://devforum.zoom.us/t/meeting-uuids-and-past-meeting-participants/138564)
**Author:** [@Olga2](https://devforum.zoom.us/u/Olga2)\ **Replies:** 0\ **Last updated:** [November 6, 2025, 4:41pm UTC](https://devforum.zoom.us/t/meeting-uuids-and-past-meeting-participants/138564 "2025-11-06T16:41:00Z")
Hello, We are trying to pull in historical information on past meeting participants using the GET/past\_meetings/{meetingId}/participants endpoint. We have tried to get meeting UUIDS using the list meeting endpoint GET/… --- ## [Recording Completed event (web hook) zoom](https://devforum.zoom.us/t/recording-completed-event-web-hook-zoom/138538)
**Author:** [@EOI](https://devforum.zoom.us/u/EOI)\ **Replies:** 0\ **Last updated:** [November 5, 2025, 1:57pm UTC](https://devforum.zoom.us/t/recording-completed-event-web-hook-zoom/138538 "2025-11-05T13:57:38Z")
Folks, We’re looking at implementing the Recording Completed event “webhook”. As I read the docs when a recording completed event is completed can trigger a call to a URL that you specify. N8N “Auto-Save Zoom Recording… --- ## [Error when calling API to get session list](https://devforum.zoom.us/t/error-when-calling-api-to-get-session-list/138340)
**Author:** [@tungnguyen020394](https://devforum.zoom.us/u/tungnguyen020394)\ **Replies:** 3\ **Last updated:** [November 5, 2025, 1:34pm UTC](https://devforum.zoom.us/t/error-when-calling-api-to-get-session-list/138340 "2025-11-05T13:34:37Z")
API Endpoint(s) and/or Zoom API Event(s) /videosdk/sessions Description I called the session API but encountered a timeout error. The parameter passed in: session\_name: 1915249411\_1761542191528 session info: DM+yb8… --- ## [Android 17 18 kb page size requirement](https://devforum.zoom.us/t/android-17-18-kb-page-size-requirement/129763)
**Author:** [@Ben13](https://devforum.zoom.us/u/Ben13)\ **Replies:** 3\ **Last updated:** [November 5, 2025, 4:53am UTC](https://devforum.zoom.us/t/android-17-18-kb-page-size-requirement/129763 "2025-11-05T04:53:01Z")
Android 17 adds support for devices with 18kb page size. Apps and libraries that use native code (as Zoom does) must update or they crash on these new devices. See official docs. Currently Zoom adds quite some native co… --- ## [Clarification on Zoom Chatbot Webhook Events for Thread Replies in 1:1 Chats](https://devforum.zoom.us/t/clarification-on-zoom-chatbot-webhook-events-for-thread-replies-in-1-1-chats/134812)
**Author:** [@Daniyal1](https://devforum.zoom.us/u/Daniyal1)\ **Replies:** 7\ **Last updated:** [November 4, 2025, 9:41pm UTC](https://devforum.zoom.us/t/clarification-on-zoom-chatbot-webhook-events-for-thread-replies-in-1-1-chats/134812 "2025-11-04T21:41:32Z")
I am developing a Zoom Team Chat chatbot (user-managed app & admin-managed) and need clarification regarding webhook event triggers for message replies in 1:1 direct messages. Specifically: When a user sends a direct … --- ## [Specify Caller ID when triggering call-out via API](https://devforum.zoom.us/t/specify-caller-id-when-triggering-call-out-via-api/138428)
**Author:** [@bes](https://devforum.zoom.us/u/bes)\ **Replies:** 1\ **Last updated:** [November 4, 2025, 4:02pm UTC](https://devforum.zoom.us/t/specify-caller-id-when-triggering-call-out-via-api/138428 "2025-11-04T16:02:13Z")
API Endpoint(s) and/or Zoom API Event(s) Use in-meeting controls (participant.invite.callout) Description In a meeting, I am triggering a call-out to add a participant into the meeting by calling them on the phone. … --- ## [\[bug\] webinars endpoint failing with webinar id containing plus sign (+)](https://devforum.zoom.us/t/bug-webinars-endpoint-failing-with-webinar-id-containing-plus-sign/138449)
**Author:** [@MatthewC](https://devforum.zoom.us/u/MatthewC)\ **Replies:** 4\ **Last updated:** [November 4, 2025, 2:33pm UTC](https://devforum.zoom.us/t/bug-webinars-endpoint-failing-with-webinar-id-containing-plus-sign/138449 "2025-11-04T14:33:07Z")
I have a server-to-server application that fetches details for upcoming webinars on our account, using straightforward calls to the /webinars endpoint. This is now malfunctioning, but only for one particular webinar. Th… --- ## [Can't access call recordings via API](https://devforum.zoom.us/t/cant-access-call-recordings-via-api/138492)
**Author:** [@Russell1](https://devforum.zoom.us/u/Russell1)\ **Replies:** 0\ **Last updated:** [November 4, 2025, 2:24pm UTC](https://devforum.zoom.us/t/cant-access-call-recordings-via-api/138492 "2025-11-04T14:24:36Z")
Hey Zoom community, We’re having some issues with pulling call recordings from the API. We have a user-level access application, where we retrieve call logs from this endpoint: /v2/phone/users/me/call\_logs - This work… --- ## [Does Zoom offers to reterive the customer's previous chat history via API](https://devforum.zoom.us/t/does-zoom-offers-to-reterive-the-customers-previous-chat-history-via-api/138489)
**Author:** [@Srinath](https://devforum.zoom.us/u/Srinath)\ **Replies:** 0\ **Last updated:** [November 4, 2025, 9:46am UTC](https://devforum.zoom.us/t/does-zoom-offers-to-reterive-the-customers-previous-chat-history-via-api/138489 "2025-11-04T09:46:43Z")
Hey Developers, Good day! Quick check: Does Zoom Contact Center provide an API endpoint to retrieve a customer’s Web Chat previous interaction history (via Webchat) through API? If yes, kindly share the api link pls T… --- ## [No Zoom webhook notifications when updating "this and following" meetings](https://devforum.zoom.us/t/no-zoom-webhook-notifications-when-updating-this-and-following-meetings/138363)
**Author:** [@ally](https://devforum.zoom.us/u/ally)\ **Replies:** 2\ **Last updated:** [November 3, 2025, 6:24pm UTC](https://devforum.zoom.us/t/no-zoom-webhook-notifications-when-updating-this-and-following-meetings/138363 "2025-11-03T18:24:34Z")
Description I am creating a zoom app with an event subscription so that our endpoint receives webhook notifications for the following events: meeting.updated, meeting.created, and meeting.deleted. Our endpoint receives… --- ## [Move user from sub account to main account](https://devforum.zoom.us/t/move-user-from-sub-account-to-main-account/138415)
**Author:** [@Jopocalypse](https://devforum.zoom.us/u/Jopocalypse)\ **Replies:** 1\ **Last updated:** [November 3, 2025, 4:45pm UTC](https://devforum.zoom.us/t/move-user-from-sub-account-to-main-account/138415 "2025-11-03T16:45:57Z")
API Endpoint Description endpoint: put/accounts/{accountId}/users/{userId}/account We need to bulk move users from a sub account to the main account as we move to exist sub account mechanics entirely. I see a thread … --- ## [Inquiry Regarding Zoom API Integration for Enterprise SaaS System](https://devforum.zoom.us/t/inquiry-regarding-zoom-api-integration-for-enterprise-saas-system/138469)
**Author:** [@ikeno](https://devforum.zoom.us/u/ikeno)\ **Replies:** 0\ **Last updated:** [November 3, 2025, 2:02pm UTC](https://devforum.zoom.us/t/inquiry-regarding-zoom-api-integration-for-enterprise-saas-system/138469 "2025-11-03T14:02:58Z")
We are currently developing an enterprise SaaS system and are exploring integration with Zoom. We would like to confirm whether the following integration approach complies with Zoom’s terms of service and API usage polic… --- ## [Assigning custom Zoom Hold music via API](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466)
**Author:** [@Junepark](https://devforum.zoom.us/u/Junepark)\ **Replies:** 0\ **Last updated:** [November 3, 2025, 1:56pm UTC](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466 "2025-11-03T13:56:57Z")
Hey there, We’re trying to automate setting a user’s hold music. We want to use an audio file from our account’s main “Assets Library.” When we use the PATCH /v2/phone/users/{userId}/settings endpoint, the API returns a… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=26) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=28)