# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=28

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**Page:** 29

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## [Assigning custom Zoom Hold music via API](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466)

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**Author:** [@Junepark](https://devforum.zoom.us/u/Junepark)\
**Replies:** 0\
**Last updated:** [November 3, 2025, 1:56pm UTC](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466 "2025-11-03T13:56:57Z")

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Hey there, We’re trying to automate setting a user’s hold music. We want to use an audio file from our account’s main “Assets Library.” When we use the PATCH /v2/phone/users/{userId}/settings endpoint, the API returns a…

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## [Not Receiving Deauthorization Notifications at Webhook Endpoint for App Integration](https://devforum.zoom.us/t/not-receiving-deauthorization-notifications-at-webhook-endpoint-for-app-integration/138349)

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**Author:** [@Rainbow1](https://devforum.zoom.us/u/Rainbow1)\
**Replies:** 2\
**Last updated:** [November 3, 2025, 9:11am UTC](https://devforum.zoom.us/t/not-receiving-deauthorization-notifications-at-webhook-endpoint-for-app-integration/138349 "2025-11-03T09:11:18Z")

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Hello Zoom Developer Team, I am experiencing an issue with deauthorization notifications for our Zoom integration, specifically related to the Dotdigital app. Background: Our application was previously receiving deaut…

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## [Missing Conversation Read Scopes for ZRA API in Server-to-Server OAuth App](https://devforum.zoom.us/t/missing-conversation-read-scopes-for-zra-api-in-server-to-server-oauth-app/138278)

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**Author:** [@JunOta](https://devforum.zoom.us/u/JunOta)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 7:23pm UTC](https://devforum.zoom.us/t/missing-conversation-read-scopes-for-zra-api-in-server-to-server-oauth-app/138278 "2025-10-31T19:23:28Z")

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Hello Zoom Developer Support Team, I’m experiencing an issue with missing scopes for the Zoom Revenue Accelerator (ZRA) API in a Server-to-Server OAuth App. The situation is identical to the one described in the follow…

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## [Zoom Chatbot Webhook Not Receiving Event Messages (Validated App, No Data Received)](https://devforum.zoom.us/t/zoom-chatbot-webhook-not-receiving-event-messages-validated-app-no-data-received/138385)

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**Author:** [@Ugentic](https://devforum.zoom.us/u/Ugentic)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 7:20pm UTC](https://devforum.zoom.us/t/zoom-chatbot-webhook-not-receiving-event-messages-validated-app-no-data-received/138385 "2025-10-31T19:20:53Z")

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Hi everyone, I’ve built a Webhook-only app (account-level) and I’m trying to receive Zoom Chat message events — specifically chat\_message.sent. The app is successfully validated and activated, but I’m not receiving any…

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## [Zoom Phone for HubSpot App Not Working Properly](https://devforum.zoom.us/t/zoom-phone-for-hubspot-app-not-working-properly/138335)

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**Author:** [@Misa](https://devforum.zoom.us/u/Misa)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 6:58pm UTC](https://devforum.zoom.us/t/zoom-phone-for-hubspot-app-not-working-properly/138335 "2025-10-31T18:58:23Z")

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I connected the Zoom Phone for HubSpot app, but it’s not working correctly. I can select the app from the phone number field and it attempts to make a call, but it stays stuck on “Calling.” When I call the same phone n…

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## [Which Zoom APIs Provide the Same Data as the Zoom Dashboard Meetings?](https://devforum.zoom.us/t/which-zoom-apis-provide-the-same-data-as-the-zoom-dashboard-meetings/138336)

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**Author:** [@daniel3rd](https://devforum.zoom.us/u/daniel3rd)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 6:56pm UTC](https://devforum.zoom.us/t/which-zoom-apis-provide-the-same-data-as-the-zoom-dashboard-meetings/138336 "2025-10-31T18:56:40Z")

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\[Integration – Zoom Meetings\] I already have a Zoom Business plan account. Maybe someone already did this in the past, just need assistance identifying which Zoom APIs can retrieve the same meeting data available for dow…

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## [Zoom WebSocket events: meeting.participant\_joined and meeting.participant\_left not accurate](https://devforum.zoom.us/t/zoom-websocket-events-meeting-participant-joined-and-meeting-participant-left-not-accurate/138441)

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**Author:** [@Arjun3](https://devforum.zoom.us/u/Arjun3)\
**Replies:** 0\
**Last updated:** [October 31, 2025, 6:54pm UTC](https://devforum.zoom.us/t/zoom-websocket-events-meeting-participant-joined-and-meeting-participant-left-not-accurate/138441 "2025-10-31T18:54:49Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom WebSocket events: meeting.participant\_joined and meeting.participant\_left Description We have been utilizing the WebSocket event subscription for meeting.participant\_join…

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## [Does Rivet support Zoom Events API?](https://devforum.zoom.us/t/does-rivet-support-zoom-events-api/138285)

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**Author:** [@Xiaojun](https://devforum.zoom.us/u/Xiaojun)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 6:39pm UTC](https://devforum.zoom.us/t/does-rivet-support-zoom-events-api/138285 "2025-10-31T18:39:58Z")

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I have been using Zoom Rivet to build webhook responders for Webinars. But it seems it doesn’t support the newer Zoom Events? Any pointer would be appreciated. Thank you!

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## [How to send Zoom meeting summary to n8n via webhook after meeting ends](https://devforum.zoom.us/t/how-to-send-zoom-meeting-summary-to-n8n-via-webhook-after-meeting-ends/138346)

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**Author:** [@john33](https://devforum.zoom.us/u/john33)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 6:24pm UTC](https://devforum.zoom.us/t/how-to-send-zoom-meeting-summary-to-n8n-via-webhook-after-meeting-ends/138346 "2025-10-31T18:24:35Z")

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I want to receive the meeting summary in n8n automatically once a Zoom meeting ends. I’ve created a Webhook Only App and set it up, but I’m not sure which event to select or what scopes are required. Can someone guide me…

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## [DefenseStorm & Zoom](https://devforum.zoom.us/t/defensestorm-zoom/138348)

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**Author:** [@CJenkinson](https://devforum.zoom.us/u/CJenkinson)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 6:14pm UTC](https://devforum.zoom.us/t/defensestorm-zoom/138348 "2025-10-31T18:14:10Z")

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Greetings, we have partnered with DefenseStorm for our SIEM and would like to ingest the logs from Zoom into DefenseStorm. It requires the following: API Required Information: Account ID Client ID Client Secre…

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## [Trying to validate a subscription url but keep on getting "URL validation failed. Try again later." meanwhile the url is valid](https://devforum.zoom.us/t/trying-to-validate-a-subscription-url-but-keep-on-getting-url-validation-failed-try-again-later-meanwhile-the-url-is-valid/138371)

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**Author:** [@GHL](https://devforum.zoom.us/u/GHL)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 4:24pm UTC](https://devforum.zoom.us/t/trying-to-validate-a-subscription-url-but-keep-on-getting-url-validation-failed-try-again-later-meanwhile-the-url-is-valid/138371 "2025-10-31T16:24:47Z")

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having hard times submitting my marketplace app because of the webhook url, the url is valid, but say invalid, but when ever I change the domain with a ngrok domain it works, please I need help, this is my domain pulse.…

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## [Issue with LTI Zoom — “Zoom is blocked” error when launching meetings from LMS iframe](https://devforum.zoom.us/t/issue-with-lti-zoom-zoom-is-blocked-error-when-launching-meetings-from-lms-iframe/138376)

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**Author:** [@GlobalUAdmin](https://devforum.zoom.us/u/GlobalUAdmin)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 4:22pm UTC](https://devforum.zoom.us/t/issue-with-lti-zoom-zoom-is-blocked-error-when-launching-meetings-from-lms-iframe/138376 "2025-10-31T16:22:32Z")

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We are facing an issue with the LTI Zoom integration within our LMS (GlobalU). When an Admin, Instructor, or Student clicks on the Start or Join Now button for an active Zoom meeting, the following error message appears: …

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## [Disabling “Use Personal Meeting ID (PMI) when scheduling a meeting”](https://devforum.zoom.us/t/disabling-use-personal-meeting-id-pmi-when-scheduling-a-meeting/138381)

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**Author:** [@AdvocateChad](https://devforum.zoom.us/u/AdvocateChad)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 4:21pm UTC](https://devforum.zoom.us/t/disabling-use-personal-meeting-id-pmi-when-scheduling-a-meeting/138381 "2025-10-31T16:21:18Z")

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LearnUpon Integration Issue When integrating Zoom with the LearnUpon LMS platform, the “Use Personal Meeting ID (PMI) when scheduling a meeting” setting has to be toggled off so the LearnUpon API can create a meeting wit…

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## [How to trigger a Webhook when transferring to a Call Queue with no members?](https://devforum.zoom.us/t/how-to-trigger-a-webhook-when-transferring-to-a-call-queue-with-no-members/137775)

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**Author:** [@Teruhisa.Tanaka](https://devforum.zoom.us/u/Teruhisa.Tanaka)\
**Replies:** 7\
**Last updated:** [October 30, 2025, 9:08pm UTC](https://devforum.zoom.us/t/how-to-trigger-a-webhook-when-transferring-to-a-call-queue-with-no-members/137775 "2025-10-30T21:08:28Z")

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I am currently building a workflow in Zoom Phone where, when a specific number is selected from an Auto Receptionist IVR menu, an SMS is sent. I was able to achieve this with the following flow, but I would like to acco…

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## [Delayed webhook events](https://devforum.zoom.us/t/delayed-webhook-events/138096)

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**Author:** [@mcbalto](https://devforum.zoom.us/u/mcbalto)\
**Replies:** 9\
**Last updated:** [October 30, 2025, 8:57pm UTC](https://devforum.zoom.us/t/delayed-webhook-events/138096 "2025-10-30T20:57:52Z")

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Hi, we are noticing that zoom phone webhook events are coming in very delayed. in the below example it seemed to have come in 5 minutes late. The payload phone number and names are redacted. It came into our system at 2…

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## [Contact center recording api return 404 or 401 errors](https://devforum.zoom.us/t/contact-center-recording-api-return-404-or-401-errors/137910)

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**Author:** [@Joel3](https://devforum.zoom.us/u/Joel3)\
**Replies:** 3\
**Last updated:** [October 30, 2025, 8:07pm UTC](https://devforum.zoom.us/t/contact-center-recording-api-return-404-or-401-errors/137910 "2025-10-30T20:07:43Z")

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Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

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## [Receive Zoom meeting summaries on n8n automatically after a meeting ends](https://devforum.zoom.us/t/receive-zoom-meeting-summaries-on-n8n-automatically-after-a-meeting-ends/138188)

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**Author:** [@Harish](https://devforum.zoom.us/u/Harish)\
**Replies:** 4\
**Last updated:** [October 30, 2025, 11:07am UTC](https://devforum.zoom.us/t/receive-zoom-meeting-summaries-on-n8n-automatically-after-a-meeting-ends/138188 "2025-10-30T11:07:28Z")

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Basically, I want to receive the meeting summary in n8n via a webhook whenever a Zoom meeting ends. I’ve already created the app and set everything up, but I’m a bit confused about which event I need to select in the app…

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## [Agents API availability](https://devforum.zoom.us/t/agents-api-availability/138401)

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**Author:** [@connectivity](https://devforum.zoom.us/u/connectivity)\
**Replies:** 0\
**Last updated:** [October 30, 2025, 10:38am UTC](https://devforum.zoom.us/t/agents-api-availability/138401 "2025-10-30T10:38:47Z")

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Hi everyone, Working on the Agent Analysis for Zoom, I came across many agents supported by Zoom such as \*\*Human Agents, AI Agents and Custom Agents. Although it requires additional licenses to access and use these agen…

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## [Securely manage access tokens and refresh tokens](https://devforum.zoom.us/t/securely-manage-access-tokens-and-refresh-tokens/138239)

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**Author:** [@hirosuke](https://devforum.zoom.us/u/hirosuke)\
**Replies:** 7\
**Last updated:** [October 29, 2025, 7:28pm UTC](https://devforum.zoom.us/t/securely-manage-access-tokens-and-refresh-tokens/138239 "2025-10-29T19:28:54Z")

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Hello, I am developing an application that uses OAuth to obtain access tokens and refresh tokens from users in order to retrieve recordings and transcripts. The users belong to Company A, and the application is intended…

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## [Webhooks URL validation fails only on new domain](https://devforum.zoom.us/t/webhooks-url-validation-fails-only-on-new-domain/137455)

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**Author:** [@maxgerlock](https://devforum.zoom.us/u/maxgerlock)\
**Replies:** 8\
**Last updated:** [October 29, 2025, 3:48pm UTC](https://devforum.zoom.us/t/webhooks-url-validation-fails-only-on-new-domain/137455 "2025-10-29T15:48:47Z")

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Problem We are ready to submit our application to the Zoom Marketplace for approval but are stuck on an issue with webhook validation. Our zoom webhook endpoint is a function app hosted on Azure. In the past, we have ha…

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## [Phone call not in expected result when using time\_type parameter](https://devforum.zoom.us/t/phone-call-not-in-expected-result-when-using-time-type-parameter/138226)

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**Author:** [@tom\_mf](https://devforum.zoom.us/u/tom_mf)\
**Replies:** 3\
**Last updated:** [October 29, 2025, 3:30pm UTC](https://devforum.zoom.us/t/phone-call-not-in-expected-result-when-using-time-type-parameter/138226 "2025-10-29T15:30:32Z")

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Hey there! I had a question about a phone call I’m trying to retrieve, specifically around the use of the time\_type parameter. API Endpoint(s) and/or Zoom API Event(s) I’m using https://api.zoom.us/v2/phone/call\_logs B…

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## [Api example of admin panel -\> account management -\> account settings](https://devforum.zoom.us/t/api-example-of-admin-panel-account-management-account-settings/137974)

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**Author:** [@DQ27283](https://devforum.zoom.us/u/DQ27283)\
**Replies:** 6\
**Last updated:** [October 28, 2025, 5:11pm UTC](https://devforum.zoom.us/t/api-example-of-admin-panel-account-management-account-settings/137974 "2025-10-28T17:11:48Z")

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We are currently exploring the use of APIs to automate account settings. Does anyone have access to the exact API that can perform this task? Thank you in advance

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## [Phone number missing in participants API response](https://devforum.zoom.us/t/phone-number-missing-in-participants-api-response/138222)

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**Author:** [@SuccessGyan](https://devforum.zoom.us/u/SuccessGyan)\
**Replies:** 1\
**Last updated:** [October 28, 2025, 2:13pm UTC](https://devforum.zoom.us/t/phone-number-missing-in-participants-api-response/138222 "2025-10-28T14:13:15Z")

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Hello Team, I’m using the Zoom Webinar Participants Report API (GET /report/webinars/{webinarId}/participants) to capture webinar attendance details. The API works fine for retrieving participant information like name…

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## [Dynamo DB errors when fetching meeting qos summary](https://devforum.zoom.us/t/dynamo-db-errors-when-fetching-meeting-qos-summary/138221)

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**Author:** [@Noam3](https://devforum.zoom.us/u/Noam3)\
**Replies:** 2\
**Last updated:** [October 28, 2025, 1:32pm UTC](https://devforum.zoom.us/t/dynamo-db-errors-when-fetching-meeting-qos-summary/138221 "2025-10-28T13:32:19Z")

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API Endpoint(s) and/or Zoom API Event(s) List meeting participants QoS Summary get /metrics/meetings/{meetingId}/participants/qos\_summary Description When sending the request for some meeting Ids the response has an …

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## [Pay-as-you-go and API?](https://devforum.zoom.us/t/pay-as-you-go-and-api/138341)

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**Author:** [@Steven4](https://devforum.zoom.us/u/Steven4)\
**Replies:** 0\
**Last updated:** [October 28, 2025, 8:31am UTC](https://devforum.zoom.us/t/pay-as-you-go-and-api/138341 "2025-10-28T08:31:50Z")

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We are looking for a way to use the “pay as you go” option, and use the API, is there any way of doing this?

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## [Unable to create a new meeting via Zoom Rest API](https://devforum.zoom.us/t/unable-to-create-a-new-meeting-via-zoom-rest-api/138139)

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**Author:** [@vijay\_k](https://devforum.zoom.us/u/vijay_k)\
**Replies:** 2\
**Last updated:** [October 28, 2025, 7:17am UTC](https://devforum.zoom.us/t/unable-to-create-a-new-meeting-via-zoom-rest-api/138139 "2025-10-28T07:17:55Z")

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Getting below error when trying to create a meeting via API \[{“code”:-1,“message”:“execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECT\\n meeting\_number,\\n occur…

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## [Zoom Web SDK : Invalid Signature error](https://devforum.zoom.us/t/zoom-web-sdk-invalid-signature-error/138069)

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**Author:** [@nmurray](https://devforum.zoom.us/u/nmurray)\
**Replies:** 1\
**Last updated:** [October 28, 2025, 3:07am UTC](https://devforum.zoom.us/t/zoom-web-sdk-invalid-signature-error/138069 "2025-10-28T03:07:10Z")

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Here is my zoom SDK app: App Marketplace SDK Key: e4Jpu4gWHMZkzJxaBZMwKVi64S7lPZFz4ztH Signature: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBLZXkiOiJlNEpwdTRnV0hNWmt6SnhhQlpNd0tWaTY0UzdsUFpGejR6dEgiLCJzZGtLZXkiOiJlNEpwd…

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## [Webhook authorisation and Power Automate](https://devforum.zoom.us/t/webhook-authorisation-and-power-automate/130885)

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**Author:** [@Admin\_NK\_SSE](https://devforum.zoom.us/u/Admin_NK_SSE)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 8:24pm UTC](https://devforum.zoom.us/t/webhook-authorisation-and-power-automate/130885 "2025-10-27T20:24:13Z")

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Hi I’m trying to use webhooks and Power Automate to automate some business processes. I’ve managed to validate my app successfully, but only after using a custom header, as suggested in this post on this forum: Issue se…

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## [Zoom SCIM API GetUser, ListUsers, CreateUser user profile consistency](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286)

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**Author:** [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\
**Replies:** 15\
**Last updated:** [October 27, 2025, 6:01pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286 "2025-10-27T18:01:07Z")

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API Endpoint(s) and/or Zoom API Event(s) ListUsers SCIM API GetUser SCIM API CreateUser SCIM API Description Looking at the docs of ListUsers, GetUser, and CreateUser, I’ve noticed inconsistency in the returned user …

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## [Issue with API Call in Zoom Contact Center Flow](https://devforum.zoom.us/t/issue-with-api-call-in-zoom-contact-center-flow/138325)

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**Author:** [@Santhosh1](https://devforum.zoom.us/u/Santhosh1)\
**Replies:** 0\
**Last updated:** [October 27, 2025, 5:59pm UTC](https://devforum.zoom.us/t/issue-with-api-call-in-zoom-contact-center-flow/138325 "2025-10-27T17:59:30Z")

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Hi Team, We are currently facing an issue with the API call in the Zoom Contact Center flow. We are using a POST method with one Endpoint URL, Authorization value, and Body. We are also trying to store the status respon…

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