# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=30 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 31 --- ## [Shared permissions are not available to select when authenticating a gov app](https://devforum.zoom.us/t/shared-permissions-are-not-available-to-select-when-authenticating-a-gov-app/137804)
**Author:** [@yello\_zoom](https://devforum.zoom.us/u/yello_zoom)\ **Replies:** 1\ **Last updated:** [October 21, 2025, 5:37pm UTC](https://devforum.zoom.us/t/shared-permissions-are-not-available-to-select-when-authenticating-a-gov-app/137804 "2025-10-21T17:37:30Z")
We are implementing zoom for government, but when the users want to authorize the app, it does not have the option “Allow this app to use shared access permissions.” We need this option so we can schedule meetings on beh… --- ## [Where can I capture data on when an encounter flows into a specific queue from a previous queue?](https://devforum.zoom.us/t/where-can-i-capture-data-on-when-an-encounter-flows-into-a-specific-queue-from-a-previous-queue/137976)
**Author:** [@Erica1](https://devforum.zoom.us/u/Erica1)\ **Replies:** 1\ **Last updated:** [October 20, 2025, 4:34pm UTC](https://devforum.zoom.us/t/where-can-i-capture-data-on-when-an-encounter-flows-into-a-specific-queue-from-a-previous-queue/137976 "2025-10-20T16:34:01Z")
Description In attempt to capture when an encounter actually flows into a specific queue from another, I have run agent and queue reports. Additionally, I have ran an agent log report. These reports do not report on t… --- ## [Creating a five day or longer event](https://devforum.zoom.us/t/creating-a-five-day-or-longer-event/138026)
**Author:** [@Larry6](https://devforum.zoom.us/u/Larry6)\ **Replies:** 1\ **Last updated:** [October 20, 2025, 4:15pm UTC](https://devforum.zoom.us/t/creating-a-five-day-or-longer-event/138026 "2025-10-20T16:15:38Z")
Currently my business license settings only allow me to schedule a meeting for a defaught of 2 days. Even though my lengthier courses are up to 5 days or even 7 days, every time I schedule a course it auto defaults to 2 … --- ## [Create Zoom new meeting and add the meeting as an event on Outlook Calendar](https://devforum.zoom.us/t/create-zoom-new-meeting-and-add-the-meeting-as-an-event-on-outlook-calendar/138035)
**Author:** [@Clover](https://devforum.zoom.us/u/Clover)\ **Replies:** 1\ **Last updated:** [October 20, 2025, 4:14pm UTC](https://devforum.zoom.us/t/create-zoom-new-meeting-and-add-the-meeting-as-an-event-on-outlook-calendar/138035 "2025-10-20T16:14:18Z")
Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. … --- ## [Pool License API integration into app](https://devforum.zoom.us/t/pool-license-api-integration-into-app/138105)
**Author:** [@Renee3](https://devforum.zoom.us/u/Renee3)\ **Replies:** 1\ **Last updated:** [October 20, 2025, 4:10pm UTC](https://devforum.zoom.us/t/pool-license-api-integration-into-app/138105 "2025-10-20T16:10:55Z")
I am using the Zoom API to add to my site, I have 10 licenses in total. 3 are assigned to permanent staff members and have 7 unassigned licenses. I have students that will be rotate internships at various times and do n… --- ## [Need help setting "Missed Call Routing" for users](https://devforum.zoom.us/t/need-help-setting-missed-call-routing-for-users/138032)
**Author:** [@MithosAurion](https://devforum.zoom.us/u/MithosAurion)\ **Replies:** 3\ **Last updated:** [October 20, 2025, 1:29pm UTC](https://devforum.zoom.us/t/need-help-setting-missed-call-routing-for-users/138032 "2025-10-20T13:29:09Z")
API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/phone/extension/$($ExtensionID)/call\_handling/settings/business\_hours Description I am trying to use this API endpoint to remotely set a user’s Business … --- ## [Outbound campaigns API](https://devforum.zoom.us/t/outbound-campaigns-api/136993)
**Author:** [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\ **Replies:** 2\ **Last updated:** [October 17, 2025, 8:50pm UTC](https://devforum.zoom.us/t/outbound-campaigns-api/136993 "2025-10-17T20:50:29Z")
Hello! I’ve been using the example request that is in the Campaigns API docs Contact Center APIs I was able to create the contacts list, push contacts to the list, and create the outbound campaign. For some reaon, the… --- ## [Contact Center outbound campaign error](https://devforum.zoom.us/t/contact-center-outbound-campaign-error/138114)
**Author:** [@dfcoder](https://devforum.zoom.us/u/dfcoder)\ **Replies:** 1\ **Last updated:** [October 17, 2025, 7:59pm UTC](https://devforum.zoom.us/t/contact-center-outbound-campaign-error/138114 "2025-10-17T19:59:43Z")
API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/contact\_center/outbound\_campaign/campaigns Description When posting to the endpoint, it returns the following error: “The queue used by the current camp… --- ## [Transcription webhook not triggering for Admin-managed app (no Pro account)](https://devforum.zoom.us/t/transcription-webhook-not-triggering-for-admin-managed-app-no-pro-account/138097)
**Author:** [@Sylva](https://devforum.zoom.us/u/Sylva)\ **Replies:** 1\ **Last updated:** [October 17, 2025, 3:58pm UTC](https://devforum.zoom.us/t/transcription-webhook-not-triggering-for-admin-managed-app-no-pro-account/138097 "2025-10-17T15:58:17Z")
Hi everyone, I’ve developed an Admin-managed app that should automatically receive meeting transcripts through the Zoom webhook for every call within an organization. However, the webhook never triggers, and I don’t re… --- ## [Which webhook event is the end of life of an engagement ,from which I can call API to get all details info](https://devforum.zoom.us/t/which-webhook-event-is-the-end-of-life-of-an-engagement-from-which-i-can-call-api-to-get-all-details-info/138108)
**Author:** [@Zoom\_Data](https://devforum.zoom.us/u/Zoom_Data)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 1:56pm UTC](https://devforum.zoom.us/t/which-webhook-event-is-the-end-of-life-of-an-engagement-from-which-i-can-call-api-to-get-all-details-info/138108 "2025-10-17T13:56:40Z")
i’m building a pipeline to pull engagement details info for analytics, including engagements with events info to avoid repeatedly calling API to pull zoom contact center engagements, I’m using webhook to subscribe eve… --- ## [Cannot access report:read:admin (or equivalent) scope access for Zoom API/Account level reporting](https://devforum.zoom.us/t/cannot-access-reportadmin-or-equivalent-scope-access-for-zoom-api-account-level-reporting/138102)
**Author:** [@Erika1](https://devforum.zoom.us/u/Erika1)\ **Replies:** 0\ **Last updated:** [October 17, 2025, 12:41am UTC](https://devforum.zoom.us/t/cannot-access-reportadmin-or-equivalent-scope-access-for-zoom-api-account-level-reporting/138102 "2025-10-17T00:41:14Z")
API Endpoint(s) and/or Zoom API Event(s) We don’t have access to endpoints that we need to complete our reporting needs, Description Specifically: Grant the report:read:admin scope (or equivalent top-level report… --- ## [Capturing a reference to a Phone Engagement](https://devforum.zoom.us/t/capturing-a-reference-to-a-phone-engagement/138098)
**Author:** [@Josh14](https://devforum.zoom.us/u/Josh14)\ **Replies:** 0\ **Last updated:** [October 16, 2025, 10:06pm UTC](https://devforum.zoom.us/t/capturing-a-reference-to-a-phone-engagement/138098 "2025-10-16T22:06:09Z")
We have a use case where we want to be able to automatically have Zoom dial out to a customer so that they can be connected to our support staff, either asap or at date of their choosing. I can see how to accomplish that… --- ## [Invite a H.323/SIP room system using API](https://devforum.zoom.us/t/invite-a-h-323-sip-room-system-using-api/95583)
**Author:** [@Steven\_Aziz](https://devforum.zoom.us/u/Steven_Aziz)\ **Replies:** 5\ **Last updated:** [October 16, 2025, 8:49am UTC](https://devforum.zoom.us/t/invite-a-h-323-sip-room-system-using-api/95583 "2025-10-16T08:49:49Z")
Hi, Instead of manually initiating a callout from the zoom client by going to Participants-\>Invite…-\>Room Systems-\>Callout-\>SIP. Is there a way to initiate the SIP Callout using Zoom’s API, for a meeting currently taki… --- ## [GET /v2/contact\_center\_inboxes/{inboxId}/messages type mismatch](https://devforum.zoom.us/t/get-v2-contact-center-inboxes-inboxid-messages-type-mismatch/138084)
**Author:** [@rberkooz](https://devforum.zoom.us/u/rberkooz)\ **Replies:** 0\ **Last updated:** [October 15, 2025, 9:21pm UTC](https://devforum.zoom.us/t/get-v2-contact-center-inboxes-inboxid-messages-type-mismatch/138084 "2025-10-15T21:21:31Z")
I am working on an application that calls the Zoom contact center API to fetch inboxes, and then fetches messages for a given inbox. The /contact\_center/inboxes/{inboxId} endpoint only returns “inbox\_type”:”voicemail” (… --- ## [Channel\_message.sent Event Not Available For Webhook-Only App](https://devforum.zoom.us/t/channel-message-sent-event-not-available-for-webhook-only-app/138071)
**Author:** [@Stephanie3](https://devforum.zoom.us/u/Stephanie3)\ **Replies:** 0\ **Last updated:** [October 15, 2025, 12:53pm UTC](https://devforum.zoom.us/t/channel-message-sent-event-not-available-for-webhook-only-app/138071 "2025-10-15T12:53:15Z")
Hello Zoom Support, I am a Super Admin for my Zoom account and I am trying to create a Webhook-only app to automate task creation in Jira. I need my internal team to send messages in a dedicated Zoom channel, and I want… --- ## [Creating an app for all internal users to update meeting surveys](https://devforum.zoom.us/t/creating-an-app-for-all-internal-users-to-update-meeting-surveys/137999)
**Author:** [@UENI](https://devforum.zoom.us/u/UENI)\ **Replies:** 1\ **Last updated:** [October 13, 2025, 5:54pm UTC](https://devforum.zoom.us/t/creating-an-app-for-all-internal-users-to-update-meeting-surveys/137999 "2025-10-13T17:54:47Z")
Hello, I am trying to create an app that does the following: listing to webhooks for all meetings that are created based on specifics of the meetings, update the Third party survey link to a more personalized link, a… --- ## [Meeting:write scope is not visible for my OAuth App](https://devforum.zoom.us/t/meeting-write-scope-is-not-visible-for-my-oauth-app/137957)
**Author:** [@Nader](https://devforum.zoom.us/u/Nader)\ **Replies:** 3\ **Last updated:** [October 12, 2025, 1:01am UTC](https://devforum.zoom.us/t/meeting-write-scope-is-not-visible-for-my-oauth-app/137957 "2025-10-12T01:01:46Z")
Hello, I am developing an OAuth app and I need to create meetings, but the meeting:write scope is not available for me to select in my app’s scope list. I am on a Basic (free) account. Is this scope restricted for my ac… --- ## [Is there an API Doc about the "Zoom Voice Recorder"?](https://devforum.zoom.us/t/is-there-an-api-doc-about-the-zoom-voice-recorder/136827)
**Author:** [@Jims](https://devforum.zoom.us/u/Jims)\ **Replies:** 2\ **Last updated:** [October 10, 2025, 1:56pm UTC](https://devforum.zoom.us/t/is-there-an-api-doc-about-the-zoom-voice-recorder/136827 "2025-10-10T13:56:28Z")
Hi Zoom Team, Hope you are doing well. I have a client who is using zoom Meetings, Zoom Phone and Voice Recorder. I’m good to figure out the APIs of meetings, Zoom Phone and the ZRA APIs. But it seems there is not a fo… --- ## [Unable to access admin scopes for user management after JWT app deprecation - Server-to-Server OAuth implementation issues](https://devforum.zoom.us/t/unable-to-access-admin-scopes-for-user-management-after-jwt-app-deprecation-server-to-server-oauth-implementation-issues/136355)
**Author:** [@k11](https://devforum.zoom.us/u/k11)\ **Replies:** 2\ **Last updated:** [October 10, 2025, 1:23pm UTC](https://devforum.zoom.us/t/unable-to-access-admin-scopes-for-user-management-after-jwt-app-deprecation-server-to-server-oauth-implementation-issues/136355 "2025-10-10T13:23:12Z")
Issue Summary After the JWT app deprecation (June 1, 2023), I’m unable to implement user management features using Server-to-Server OAuth due to missing admin scopes in the Marketplace UI and deprecated API endpoints. T… --- ## [Authorization - Redirection is not working as expected in case of Decline](https://devforum.zoom.us/t/authorization-redirection-is-not-working-as-expected-in-case-of-decline/81373)
**Author:** [@kirannani1537](https://devforum.zoom.us/u/kirannani1537)\ **Replies:** 5\ **Last updated:** [October 10, 2025, 1:13pm UTC](https://devforum.zoom.us/t/authorization-redirection-is-not-working-as-expected-in-case-of-decline/81373 "2025-10-10T13:13:24Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. https://zoom.us/oauth/token?code=\&grant\_t… --- ## [Webhooks for creating meeting with the specific meeting ID or personal Zoom ID](https://devforum.zoom.us/t/webhooks-for-creating-meeting-with-the-specific-meeting-id-or-personal-zoom-id/137981)
**Author:** [@Clover](https://devforum.zoom.us/u/Clover)\ **Replies:** 2\ **Last updated:** [October 10, 2025, 3:44am UTC](https://devforum.zoom.us/t/webhooks-for-creating-meeting-with-the-specific-meeting-id-or-personal-zoom-id/137981 "2025-10-10T03:44:48Z")
Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. … --- ## [Recording only viewers are being suppressed from reports](https://devforum.zoom.us/t/recording-only-viewers-are-being-suppressed-from-reports/137987)
**Author:** [@IT116](https://devforum.zoom.us/u/IT116)\ **Replies:** 0\ **Last updated:** [October 10, 2025, 1:08am UTC](https://devforum.zoom.us/t/recording-only-viewers-are-being-suppressed-from-reports/137987 "2025-10-10T01:08:07Z")
Hi Team, We tried raising this through normal support channels and had no success. See below: Issue identified We are reaching out regarding a significant issue that has arisen with the Zoom API, which is affecting o… --- ## [\`contact\_center\_number\` not enable sms feature](https://devforum.zoom.us/t/contact-center-number-not-enable-sms-feature/137658)
**Author:** [@desautelsj](https://devforum.zoom.us/u/desautelsj)\ **Replies:** 7\ **Last updated:** [October 9, 2025, 11:43pm UTC](https://devforum.zoom.us/t/contact-center-number-not-enable-sms-feature/137658 "2025-10-09T23:43:54Z")
I am unable to send myself a test SMS message via the API. Here’s an example of a request/response: REQUEST: POST https://api.zoom.us/v2/contact\_center/sms { "contact\_center\_number":"1438xxxxxxx", \<-- this is my main… --- ## [Disabled fallback to screenshare in Collaboration Mode still appears](https://devforum.zoom.us/t/disabled-fallback-to-screenshare-in-collaboration-mode-still-appears/137985)
**Author:** [@Kevin13](https://devforum.zoom.us/u/Kevin13)\ **Replies:** 0\ **Last updated:** [October 9, 2025, 8:10pm UTC](https://devforum.zoom.us/t/disabled-fallback-to-screenshare-in-collaboration-mode-still-appears/137985 "2025-10-09T20:10:23Z")
Description We are using collaboration mode with fallback to screenshare disabled. However we have noted in 2 scenarios that the fallback will still appear which means it does not respect the application settings set in… --- ## [Server to Server Authentication Missing Scopes](https://devforum.zoom.us/t/server-to-server-authentication-missing-scopes/137831)
**Author:** [@Smwest87](https://devforum.zoom.us/u/Smwest87)\ **Replies:** 7\ **Last updated:** [October 9, 2025, 4:47pm UTC](https://devforum.zoom.us/t/server-to-server-authentication-missing-scopes/137831 "2025-10-09T16:47:10Z")
Scopes Missing for Server to Server Authentication Description When creating a new server to server authentication the scopes meeting:write:meeting:admin are not available to be selected. This is a result of permissio… --- ## [Need an API to pull our attendance data for the past year, we do not want to pull it manually](https://devforum.zoom.us/t/need-an-api-to-pull-our-attendance-data-for-the-past-year-we-do-not-want-to-pull-it-manually/137948)
**Author:** [@Erika1](https://devforum.zoom.us/u/Erika1)\ **Replies:** 1\ **Last updated:** [October 9, 2025, 4:46pm UTC](https://devforum.zoom.us/t/need-an-api-to-pull-our-attendance-data-for-the-past-year-we-do-not-want-to-pull-it-manually/137948 "2025-10-09T16:46:29Z")
API Endpoint(s) and/or Zoom API Event(s) We need an API Description We need an API to pull attendance records since January. We have Zoom workplace, with 8 subaccounts. --- ## [Getting error when creating meetings using API](https://devforum.zoom.us/t/getting-error-when-creating-meetings-using-api/137918)
**Author:** [@Saim](https://devforum.zoom.us/u/Saim)\ **Replies:** 1\ **Last updated:** [October 9, 2025, 4:44pm UTC](https://devforum.zoom.us/t/getting-error-when-creating-meetings-using-api/137918 "2025-10-09T16:44:35Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Hi, i am trying to create a meeting usi… --- ## [Is it possible to hide or customize the registration form for certain participants?](https://devforum.zoom.us/t/is-it-possible-to-hide-or-customize-the-registration-form-for-certain-participants/137979)
**Author:** [@Ryo2](https://devforum.zoom.us/u/Ryo2)\ **Replies:** 0\ **Last updated:** [October 9, 2025, 4:39pm UTC](https://devforum.zoom.us/t/is-it-possible-to-hide-or-customize-the-registration-form-for-certain-participants/137979 "2025-10-09T16:39:23Z")
API Endpoint(s) and/or Zoom API Event(s) Create a meeting registrant API Description Hello Zoom Developer Team, We are developing an integration between Zoom and our product . Our goal is to automatically collect me… --- ## [Field is mandatory despite the fact that documentation says it's deprecated when creating a Contact Center queue](https://devforum.zoom.us/t/field-is-mandatory-despite-the-fact-that-documentation-says-its-deprecated-when-creating-a-contact-center-queue/137532)
**Author:** [@desautelsj](https://devforum.zoom.us/u/desautelsj)\ **Replies:** 8\ **Last updated:** [October 8, 2025, 10:39pm UTC](https://devforum.zoom.us/t/field-is-mandatory-despite-the-fact-that-documentation-says-its-deprecated-when-creating-a-contact-center-queue/137532 "2025-10-08T22:39:48Z")
The documentation for creating a Contact Center queue (see: Contact Center APIs) says that channel\_types is deprecated and yet I get an error message if I omit this field. In the following example, notice that I am spec… --- ## [Trying to use Vapi AI features with Zoom Phone for calls and txt](https://devforum.zoom.us/t/trying-to-use-vapi-ai-features-with-zoom-phone-for-calls-and-txt/137956)
**Author:** [@Nirav1](https://devforum.zoom.us/u/Nirav1)\ **Replies:** 1\ **Last updated:** [October 8, 2025, 7:39pm UTC](https://devforum.zoom.us/t/trying-to-use-vapi-ai-features-with-zoom-phone-for-calls-and-txt/137956 "2025-10-08T19:39:08Z")
Hello, @gianni.zoom I am trying to use Vapi AI for conversation via voice and txt with our Zoom phone number. I was not able to find the SIP trunk information for our phone and how to connect and use the Vapi agent fo… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=29) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=31)