# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=31

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**Page:** 32

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## [Transcript file not recieved in webhook payload, event recording.completed](https://devforum.zoom.us/t/transcript-file-not-recieved-in-webhook-payload-event-recording-completed/137762)

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**Author:** [@software4](https://devforum.zoom.us/u/software4)\
**Replies:** 3\
**Last updated:** [October 8, 2025, 6:00pm UTC](https://devforum.zoom.us/t/transcript-file-not-recieved-in-webhook-payload-event-recording-completed/137762 "2025-10-08T18:00:03Z")

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We are not receiving transcript file in the webhook for event recording.completed. Meeting number - 936 7658 7244 Host - INDIAN COUNCIL OF APPLIED JYOTISHA Start Time - Sep 23, 2025 01:57:05 AM We only received activ…

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## [Invalid access token, does not contain scopes:\[zoom\_events:write:ticket\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-zoom-eventsticket/107540)

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**Author:** [@emmanuel.rivaud](https://devforum.zoom.us/u/emmanuel.rivaud)\
**Replies:** 5\
**Last updated:** [October 8, 2025, 3:13pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-zoom-eventsticket/107540 "2025-10-08T15:13:16Z")

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I am working with the Zoom Events API via a Server-to-Server OAuth app. My access token has the scope “zoom\_events:write:ticket:admin”, but when I try to create a ticket with the method “POST /zoom\_events/events/{eventI…

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## [Push\_change\_to\_calendar setting question](https://devforum.zoom.us/t/push-change-to-calendar-setting-question/137786)

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**Author:** [@Caitriona](https://devforum.zoom.us/u/Caitriona)\
**Replies:** 3\
**Last updated:** [October 8, 2025, 2:49pm UTC](https://devforum.zoom.us/t/push-change-to-calendar-setting-question/137786 "2025-10-08T14:49:22Z")

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I’m using the POST /v2/users/{$host}/meetings. I’m using an integration that was built by a 3rd party. They are not setting ‘push\_change\_to\_calendar to true’ in their API call so my meeting is not syncing to my Outlook…

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## [API - Endpoint: “https://api.zoom.us/v2/users/”.$userID,. “/meetings - Returning wrong start\_date](https://devforum.zoom.us/t/api-endpoint-https-api-zoom-us-v2-users-userid-meetings-returning-wrong-start-date/137818)

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**Author:** [@dbailey](https://devforum.zoom.us/u/dbailey)\
**Replies:** 3\
**Last updated:** [October 8, 2025, 2:44pm UTC](https://devforum.zoom.us/t/api-endpoint-https-api-zoom-us-v2-users-userid-meetings-returning-wrong-start-date/137818 "2025-10-08T14:44:20Z")

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RE: Support ticket TS2050722. Attachments can be found in the ticket. Endpoint: “https://api.zoom.us/v2/users/”.$userID,. “/meetings”; AMA noticed this issue on September 30, when our automated Zoom invitation process…

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## [Discrepancies between "Get meeting recordings" and "Get a meeting transcript" endpoints. Sometimes transcript\_event results in an empty transcript after parse](https://devforum.zoom.us/t/discrepancies-between-get-meeting-recordings-and-get-a-meeting-transcript-endpoints-sometimes-transcript-event-results-in-an-empty-transcript-after-parse/137898)

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**Author:** [@Andy5](https://devforum.zoom.us/u/Andy5)\
**Replies:** 1\
**Last updated:** [October 7, 2025, 10:29pm UTC](https://devforum.zoom.us/t/discrepancies-between-get-meeting-recordings-and-get-a-meeting-transcript-endpoints-sometimes-transcript-event-results-in-an-empty-transcript-after-parse/137898 "2025-10-07T22:29:29Z")

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API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Webhook Transcript completed webhook - post recording.transcript\_completed API endpoi…

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## [Contact Center Call Transcripts](https://devforum.zoom.us/t/contact-center-call-transcripts/137746)

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**Author:** [@Tom6](https://devforum.zoom.us/u/Tom6)\
**Replies:** 3\
**Last updated:** [October 7, 2025, 8:22pm UTC](https://devforum.zoom.us/t/contact-center-call-transcripts/137746 "2025-10-07T20:22:17Z")

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I am looking to access our Contact Center call transcripts via the API. I need the transcript in json or txt format in order to properly process the data. I don’t see any reference to the call transcripts on the contact …

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## [API Error: code:12001:"Admin has disabled this transcription."](https://devforum.zoom.us/t/api-error-code-admin-has-disabled-this-transcription/137866)

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**Author:** [@Jonathan14](https://devforum.zoom.us/u/Jonathan14)\
**Replies:** 2\
**Last updated:** [October 7, 2025, 3:43pm UTC](https://devforum.zoom.us/t/api-error-code-admin-has-disabled-this-transcription/137866 "2025-10-07T15:43:03Z")

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Is there an endpoint to pull a zoom phone recording transcript? Attempting to use (/v2/phone/recording\_transcript/download). Currently receiving the error: {"code":12001,"message":"Admin has disabled this transcriptio…

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## [Unable to Share or Download Video Recording – Urgent Assistance Required](https://devforum.zoom.us/t/unable-to-share-or-download-video-recording-urgent-assistance-required/137890)

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**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Replies:** 2\
**Last updated:** [October 7, 2025, 2:10pm UTC](https://devforum.zoom.us/t/unable-to-share-or-download-video-recording-urgent-assistance-required/137890 "2025-10-07T14:10:08Z")

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Hi Team, I’m trying to download or share a recording of a video call that took place on August 7, 2025, but I’ve been unable to do so. Each time I attempt to share the recording, the share pop-up keeps loading continuou…

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## [I am getting 'meeting number is wrong error](https://devforum.zoom.us/t/i-am-getting-meeting-number-is-wrong-error/137900)

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**Author:** [@Amit7](https://devforum.zoom.us/u/Amit7)\
**Replies:** 1\
**Last updated:** [October 7, 2025, 9:00am UTC](https://devforum.zoom.us/t/i-am-getting-meeting-number-is-wrong-error/137900 "2025-10-07T09:00:18Z")

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I’m trying to integrate Zoom into my website, but I’m getting the following error: { “type”: “JOIN\_MEETING\_FAILED”, “reason”: “The meeting number is wrong.”, “errorCode”: 3706 } I’ve checked the backend code and th…

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## [Send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application](https://devforum.zoom.us/t/send-sms-messages-through-zoom-contact-center-using-the-zoom-api-via-a-server-to-server-oauth-application/137493)

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**Author:** [@Jeet](https://devforum.zoom.us/u/Jeet)\
**Replies:** 4\
**Last updated:** [October 6, 2025, 7:50pm UTC](https://devforum.zoom.us/t/send-sms-messages-through-zoom-contact-center-using-the-zoom-api-via-a-server-to-server-oauth-application/137493 "2025-10-06T19:50:09Z")

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I am trying to send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application but its not working. I am able to fetch access token Trying to send SMS using access token { “c…

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## [Bluetooth IEM Audio Delay on Zoom — Simple Fix That Worked for Me](https://devforum.zoom.us/t/bluetooth-iem-audio-delay-on-zoom-simple-fix-that-worked-for-me/137851)

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**Author:** [@Arsalan1](https://devforum.zoom.us/u/Arsalan1)\
**Replies:** 1\
**Last updated:** [October 6, 2025, 4:17pm UTC](https://devforum.zoom.us/t/bluetooth-iem-audio-delay-on-zoom-simple-fix-that-worked-for-me/137851 "2025-10-06T16:17:25Z")

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I’ve noticed that when using Bluetooth IEMs on Windows 11, there’s often a noticeable audio delay during Zoom meetings, especially with music or screen sharing. I ran into this problem last month and tried a few differen…

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## [Video SDK - Recordings and Transcripts](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719)

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**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Replies:** 3\
**Last updated:** [October 6, 2025, 2:05pm UTC](https://devforum.zoom.us/t/video-sdk-recordings-and-transcripts/137719 "2025-10-06T14:05:55Z")

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Hi, I am currently working on video transcription. In my account, the event type “session.recording.transcript\_completed” is enabled. However, the Audio Transcript option is not available in the account settings. Curre…

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## [PKCE and Client Secrets](https://devforum.zoom.us/t/pkce-and-client-secrets/133423)

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**Author:** [@Dev110](https://devforum.zoom.us/u/Dev110)\
**Replies:** 4\
**Last updated:** [October 3, 2025, 6:18pm UTC](https://devforum.zoom.us/t/pkce-and-client-secrets/133423 "2025-10-03T18:18:25Z")

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Using zoom.us/oauth/authorize and zoom.us/oauth/token Description Simple question: Is there any way to use the PKCE flow to get an access token for a user, without having to use the client secret to create the Authoriz…

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## [Issue with user data API call – client credentials not supported](https://devforum.zoom.us/t/issue-with-user-data-api-call-client-credentials-not-supported/137773)

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**Author:** [@Andres\_J](https://devforum.zoom.us/u/Andres_J)\
**Replies:** 5\
**Last updated:** [October 2, 2025, 3:24pm UTC](https://devforum.zoom.us/t/issue-with-user-data-api-call-client-credentials-not-supported/137773 "2025-10-02T15:24:03Z")

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Hello, Our client has requested that we integrate their chatbot with Zoom. To achieve this, we initially created a General App in the Zoom Marketplace for testing purposes. This application has the following configurati…

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## [API Error I Code: 3001 on GET/past\_meetings/{meetingId}](https://devforum.zoom.us/t/api-error-i-code-3001-on-get-past-meetings-meetingid/137447)

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**Author:** [@Thijs1](https://devforum.zoom.us/u/Thijs1)\
**Replies:** 3\
**Last updated:** [October 2, 2025, 2:25pm UTC](https://devforum.zoom.us/t/api-error-i-code-3001-on-get-past-meetings-meetingid/137447 "2025-10-02T14:25:31Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) I’m working with the endpoints meetings/{meetingId} and past\_meetings/{meetingId}. Description I’m trying to get the past meeting details via…

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## [Current participants in an active meeting](https://devforum.zoom.us/t/current-participants-in-an-active-meeting/136588)

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**Author:** [@dsgreens](https://devforum.zoom.us/u/dsgreens)\
**Replies:** 9\
**Last updated:** [October 1, 2025, 11:52pm UTC](https://devforum.zoom.us/t/current-participants-in-an-active-meeting/136588 "2025-10-01T23:52:29Z")

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Developing what I thought would be a simple tool to retrieve the list of active participants in a Zoom meeting. I’ve reviewed all the related topics I could find. It seems that many folks have tried and probably failed …

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## [Continuous\_meeting\_chat options not respected](https://devforum.zoom.us/t/continuous-meeting-chat-options-not-respected/135611)

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**Author:** [@friendlywhale](https://devforum.zoom.us/u/friendlywhale)\
**Replies:** 19\
**Last updated:** [October 1, 2025, 12:30pm UTC](https://devforum.zoom.us/t/continuous-meeting-chat-options-not-respected/135611 "2025-10-01T12:30:52Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) POST /users/{userId}/meetings Description I’m trying to enable continuous chat for meetings created via API but cannot make it work. The meeti…

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## [Need help understanding an error when updating emergency service location](https://devforum.zoom.us/t/need-help-understanding-an-error-when-updating-emergency-service-location/137655)

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**Author:** [@ptb014](https://devforum.zoom.us/u/ptb014)\
**Replies:** 7\
**Last updated:** [September 30, 2025, 4:16pm UTC](https://devforum.zoom.us/t/need-help-understanding-an-error-when-updating-emergency-service-location/137655 "2025-09-30T16:16:00Z")

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API Endpoint(s) and/or Zoom API Event(s) phone/locations Description I am attempting to troubleshoot an error that happens when attempting to update an existing emergency service location via the zoom API. I am callin…

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## [Data from API is not accurate](https://devforum.zoom.us/t/data-from-api-is-not-accurate/137552)

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**Author:** [@Kierri](https://devforum.zoom.us/u/Kierri)\
**Replies:** 3\
**Last updated:** [September 30, 2025, 3:46pm UTC](https://devforum.zoom.us/t/data-from-api-is-not-accurate/137552 "2025-09-30T15:46:13Z")

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We are using these 3 endpoints to get the all the attendees for the session under a event: /zoom\_events/events - Gives all the events /zoom\_events/events/{eventId}/sessions - Gives all the sessions for the events …

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## [Zoom API /workspaces/{workspacesId} not really funtionally](https://devforum.zoom.us/t/zoom-api-workspaces-workspacesid-not-really-funtionally/137739)

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**Author:** [@Anietya\_Putri](https://devforum.zoom.us/u/Anietya_Putri)\
**Replies:** 0\
**Last updated:** [September 30, 2025, 7:15am UTC](https://devforum.zoom.us/t/zoom-api-workspaces-workspacesid-not-really-funtionally/137739 "2025-09-30T07:15:12Z")

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Please help when i try to hit Zoom workspaces API got response { "code": 8204, "message": "Workspace not found." } what should i do?

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## [Recording.transcript\_completed event is not firing](https://devforum.zoom.us/t/recording-transcript-completed-event-is-not-firing/137644)

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**Author:** [@harkunal](https://devforum.zoom.us/u/harkunal)\
**Replies:** 8\
**Last updated:** [September 29, 2025, 10:54pm UTC](https://devforum.zoom.us/t/recording-transcript-completed-event-is-not-firing/137644 "2025-09-29T22:54:52Z")

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We have created Webhook app in Zoom and we have added this event “recording.transcript\_completed“ and also another event meeting summary completed but this event is firing and it’s not firing this event recording.transcr…

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## [Server-to-Server OAuth app always returns invalid\_client when requesting access token](https://devforum.zoom.us/t/server-to-server-oauth-app-always-returns-invalid-client-when-requesting-access-token/137579)

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**Author:** [@Kayla](https://devforum.zoom.us/u/Kayla)\
**Replies:** 2\
**Last updated:** [September 29, 2025, 5:24pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-app-always-returns-invalid-client-when-requesting-access-token/137579 "2025-09-29T17:24:23Z")

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I am experiencing an issue with my Server-to-Server OAuth app. Whenever I try to request an access token, the Zoom API always responds with: { "reason": "Invalid client\_id or client\_secret", "error": "invalid\_clien…

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## [Even after executing the Zoom API's “Add flow entry points,” the EntryPoint is not set in the Flow](https://devforum.zoom.us/t/even-after-executing-the-zoom-apis-add-flow-entry-points-the-entrypoint-is-not-set-in-the-flow/137711)

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**Author:** [@konishi](https://devforum.zoom.us/u/konishi)\
**Replies:** 0\
**Last updated:** [September 29, 2025, 3:20am UTC](https://devforum.zoom.us/t/even-after-executing-the-zoom-apis-add-flow-entry-points-the-entrypoint-is-not-set-in-the-flow/137711 "2025-09-29T03:20:08Z")

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I am attempting to automate Zoom Contact Center flow creation using the following steps. “Flow Creation Steps” Step 1. Execute the Zoom API’s “Export a flow” to retrieve existing flow information. Step 2. Edit the f…

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## [Assign co-host via API](https://devforum.zoom.us/t/assign-co-host-via-api/137660)

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**Author:** [@Cristian1](https://devforum.zoom.us/u/Cristian1)\
**Replies:** 3\
**Last updated:** [September 29, 2025, 5:00pm UTC](https://devforum.zoom.us/t/assign-co-host-via-api/137660 "2025-09-29T17:00:15Z")

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Currently, we have multiple licenses used to start meetings, and then when a teacher joins we manually assign them as co-host, so they can use their own account/name. I couldn’t find a REST API route to assign an accoun…

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## [Is it possible to have proper rich text formatting when using inc webhook?](https://devforum.zoom.us/t/is-it-possible-to-have-proper-rich-text-formatting-when-using-inc-webhook/137488)

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**Author:** [@Amr1](https://devforum.zoom.us/u/Amr1)\
**Replies:** 3\
**Last updated:** [September 29, 2025, 4:49pm UTC](https://devforum.zoom.us/t/is-it-possible-to-have-proper-rich-text-formatting-when-using-inc-webhook/137488 "2025-09-29T16:49:17Z")

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I was wondering if i can have a proper formatting for the text message i’m sending via api through webhook e.g parse the text in md format or html …etc

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## [Canned Zoom Dashboards into API Calls](https://devforum.zoom.us/t/canned-zoom-dashboards-into-api-calls/137689)

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**Author:** [@sase5225](https://devforum.zoom.us/u/sase5225)\
**Replies:** 1\
**Last updated:** [September 29, 2025, 1:24pm UTC](https://devforum.zoom.us/t/canned-zoom-dashboards-into-api-calls/137689 "2025-09-29T13:24:36Z")

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AI Companion and App Marketplace Dashboard to API We are looking to be able to replicate the canned dashboards in Zoom by using API calls as the report retrieval process. A couple of examples are the Zoom App Marketplace…

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## [Sniffing Zoom Post Quantum TLS](https://devforum.zoom.us/t/sniffing-zoom-post-quantum-tls/137676)

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**Author:** [@shakedm100](https://devforum.zoom.us/u/shakedm100)\
**Replies:** 0\
**Last updated:** [September 26, 2025, 9:11am UTC](https://devforum.zoom.us/t/sniffing-zoom-post-quantum-tls/137676 "2025-09-26T09:11:12Z")

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Hey everyone, I’m trying to capture Zoom’s post-quantum TLS traffic with Wireshark, but so far I haven’t had success. Setup: Windows computer hosting the meeting (E2EE enabled). Another Windows device acting as a…

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## [Rest endpoint to see or update allowed groups for workspaces or neighborhoods](https://devforum.zoom.us/t/rest-endpoint-to-see-or-update-allowed-groups-for-workspaces-or-neighborhoods/137474)

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**Author:** [@louismartin](https://devforum.zoom.us/u/louismartin)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 8:06pm UTC](https://devforum.zoom.us/t/rest-endpoint-to-see-or-update-allowed-groups-for-workspaces-or-neighborhoods/137474 "2025-09-25T20:06:23Z")

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Hello, We are working on a project for which we were hoping to use the REST API to update the Allowed Groups on workspaces to determine which of our groups could make reservations in those workspaces. After looking thro…

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## [Can we use Webhook app of parent account in subaccount to trigger meeting end event](https://devforum.zoom.us/t/can-we-use-webhook-app-of-parent-account-in-subaccount-to-trigger-meeting-end-event/137643)

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**Author:** [@Dinesh4](https://devforum.zoom.us/u/Dinesh4)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 7:55pm UTC](https://devforum.zoom.us/t/can-we-use-webhook-app-of-parent-account-in-subaccount-to-trigger-meeting-end-event/137643 "2025-09-25T19:55:07Z")

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Can we use Parent account webhook in sub account to trigger meeting end evnt

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## [I am not able to retrieve data using /past\_webinars/:webinarId/qa](https://devforum.zoom.us/t/i-am-not-able-to-retrieve-data-using-past-webinars-webinarid-qa/137648)

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**Author:** [@Ben9](https://devforum.zoom.us/u/Ben9)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 7:47pm UTC](https://devforum.zoom.us/t/i-am-not-able-to-retrieve-data-using-past-webinars-webinarid-qa/137648 "2025-09-25T19:47:51Z")

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Hi, Could someone please assist me with the following issue? I’ve successfully called the request endpoint: /past\_webinars/:webinarId/qa For past webinars where speakers answered questions during the session, the A…

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