# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=33

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 34

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## [New user creation, subscription\_id,](https://devforum.zoom.us/t/new-user-creation-subscription-id/137425)

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**Author:** [@andrew.hsu1](https://devforum.zoom.us/u/andrew.hsu1)\
**Replies:** 1\
**Last updated:** [September 17, 2025, 10:19pm UTC](https://devforum.zoom.us/t/new-user-creation-subscription-id/137425 "2025-09-17T22:19:21Z")

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I’m currently developing on a personal Zoom Workplace Pro Plus account with a single license. I’m trying to prototype a use case where I can programmatically create multiple users for a client’s potential integration. Is…

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## [List user assistants API is giving empty response](https://devforum.zoom.us/t/list-user-assistants-api-is-giving-empty-response/137399)

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**Author:** [@vijay\_k](https://devforum.zoom.us/u/vijay_k)\
**Replies:** 6\
**Last updated:** [September 17, 2025, 8:47pm UTC](https://devforum.zoom.us/t/list-user-assistants-api-is-giving-empty-response/137399 "2025-09-17T20:47:33Z")

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List user assistants API is giving empty response in spite of assistants available and visible via the Zoom dashboard portal. API @GetMapping(value = “/users/{hostId}/assistants”)

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## ["prevent\_host\_access\_recording" field not returned and unable to set flag as admin](https://devforum.zoom.us/t/prevent-host-access-recording-field-not-returned-and-unable-to-set-flag-as-admin/137279)

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**Author:** [@CJ1337](https://devforum.zoom.us/u/CJ1337)\
**Replies:** 5\
**Last updated:** [September 16, 2025, 9:38pm UTC](https://devforum.zoom.us/t/prevent-host-access-recording-field-not-returned-and-unable-to-set-flag-as-admin/137279 "2025-09-16T21:38:32Z")

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\*\*API Endpoint(s) and/or Zoom API Event(s)\*\* /v2/accounts/{accountId}/settings /v2/accounts/{accountId}/lock\_settings /v2/groups/{groupId}/settings /v2/groups/{groupId}/lock\_settings Description On my account (I am …

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## [Getting error when creating events via zoom, what is the issues?](https://devforum.zoom.us/t/getting-error-when-creating-events-via-zoom-what-is-the-issues/137401)

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**Author:** [@pankjweb](https://devforum.zoom.us/u/pankjweb)\
**Replies:** 1\
**Last updated:** [September 16, 2025, 5:29pm UTC](https://devforum.zoom.us/t/getting-error-when-creating-events-via-zoom-what-is-the-issues/137401 "2025-09-16T17:29:41Z")

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When i am creating event via zoom plugin getting error like Zoom Error: This API endpoint is not recognized. Error code is : object(stdClass)#2481 (2) { \[“code”\]=\> int(2300) \[“message”\]=\> string(36) “This API endpoi…

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## [How to programatically get closedcaption url](https://devforum.zoom.us/t/how-to-programatically-get-closedcaption-url/137230)

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**Author:** [@Jani](https://devforum.zoom.us/u/Jani)\
**Replies:** 2\
**Last updated:** [September 16, 2025, 8:58am UTC](https://devforum.zoom.us/t/how-to-programatically-get-closedcaption-url/137230 "2025-09-16T08:58:25Z")

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Hi, Is it possible to get closedcaption url value for meeting with some API call? I need it for execute POST requests from an external system to pass captions into meeting. At the moment I have to manually get it (copy …

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## [Contact Center - no API for downloading MMS files via the API](https://devforum.zoom.us/t/contact-center-no-api-for-downloading-mms-files-via-the-api/137117)

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**Author:** [@SteveDonnelly](https://devforum.zoom.us/u/SteveDonnelly)\
**Replies:** 5\
**Last updated:** [September 15, 2025, 6:14pm UTC](https://devforum.zoom.us/t/contact-center-no-api-for-downloading-mms-files-via-the-api/137117 "2025-09-15T18:14:20Z")

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My application is receiving the following webhook events: contact\_center.engagement\_customer\_sent\_file contact\_center.engagement\_user\_sent\_file The example webhook payload in the docs looks something like: { "event…

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## [Branding Meeting Email Template Text size and color](https://devforum.zoom.us/t/branding-meeting-email-template-text-size-and-color/137119)

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**Author:** [@Pancakes9000](https://devforum.zoom.us/u/Pancakes9000)\
**Replies:** 1\
**Last updated:** [September 15, 2025, 2:37pm UTC](https://devforum.zoom.us/t/branding-meeting-email-template-text-size-and-color/137119 "2025-09-15T14:37:24Z")

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Greetings! I was sent here from Zoom Support because apparently this is where the real work is done. I’m attempting to adjust the text on the meeting URL to be larger, bold, and perhaps a different color. How could I a…

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## [Customize/Modify Waiting Room via API](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242)

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**Author:** [@syed\_Ali\_Haider](https://devforum.zoom.us/u/syed_Ali_Haider)\
**Replies:** 3\
**Last updated:** [September 15, 2025, 1:51pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242 "2025-09-15T13:51:31Z")

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Description Hi! Is it possible to update the “Customize Waiting Room” account settings using the API, or any plans to add this? To clarify, I am referring to this setting, which allows you to upload an image and edit t…

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## [Api issues and lmits exceeding](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256)

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**Author:** [@Todd5](https://devforum.zoom.us/u/Todd5)\
**Replies:** 1\
**Last updated:** [September 15, 2025, 1:11pm UTC](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256 "2025-09-15T13:11:36Z")

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Before Creating a New Topic: HELP HOW DO I REMOVE THIS ALERT API failure rate has exceeded 25% The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your a…

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## [Zoom new changes](https://devforum.zoom.us/t/zoom-new-changes/136734)

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**Author:** [@samparkravi](https://devforum.zoom.us/u/samparkravi)\
**Replies:** 7\
**Last updated:** [September 15, 2025, 9:38am UTC](https://devforum.zoom.us/t/zoom-new-changes/136734 "2025-09-15T09:38:20Z")

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I have a script that checks for changes at the account and group level, sometimes Zoom pushes new settings . So my script has captured attached changes, but am not able to locate this in the zoom admin page under schedul…

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## [Unable to manage created app despite being admin](https://devforum.zoom.us/t/unable-to-manage-created-app-despite-being-admin/137289)

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**Author:** [@MB-Michael](https://devforum.zoom.us/u/MB-Michael)\
**Replies:** 2\
**Last updated:** [September 12, 2025, 6:41pm UTC](https://devforum.zoom.us/t/unable-to-manage-created-app-despite-being-admin/137289 "2025-09-12T18:41:45Z")

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I can’t access an app I created. I get a message telling me to contact the administrator–but I am the admin. Error Message: Unable to view the app. Contact the administrator for access. If I go to Apps on Account, I c…

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## [Waiting Room with Specific Invitees Bypassing the Waiting Room](https://devforum.zoom.us/t/waiting-room-with-specific-invitees-bypassing-the-waiting-room/137270)

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**Author:** [@Patrick9](https://devforum.zoom.us/u/Patrick9)\
**Replies:** 0\
**Last updated:** [September 11, 2025, 6:50am UTC](https://devforum.zoom.us/t/waiting-room-with-specific-invitees-bypassing-the-waiting-room/137270 "2025-09-11T06:50:54Z")

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I have a business need to more programmatically handler users invited to a meeting. In our current situation we are creating a meeting with the waiting room enabled via the REST API. We also have a predefined set of us…

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## [Inconsistency with the Zoom Recording Webhook API](https://devforum.zoom.us/t/inconsistency-with-the-zoom-recording-webhook-api/137192)

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**Author:** [@sanket](https://devforum.zoom.us/u/sanket)\
**Replies:** 2\
**Last updated:** [September 10, 2025, 5:00pm UTC](https://devforum.zoom.us/t/inconsistency-with-the-zoom-recording-webhook-api/137192 "2025-09-10T17:00:18Z")

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We have identified an inconsistency with the Zoom Recording Webhook that requires your attention. For the following meeting IDs: 85750316412 84371061977 During each of these meetings, the recording was stopped w…

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## [Where do I find my recording?](https://devforum.zoom.us/t/where-do-i-find-my-recording/72388)

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**Author:** [@hepesig635](https://devforum.zoom.us/u/hepesig635)\
**Replies:** 6\
**Last updated:** [September 10, 2025, 2:58pm UTC](https://devforum.zoom.us/t/where-do-i-find-my-recording/72388 "2025-09-10T14:58:10Z")

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Hello I ma Ryan From Aashish Steel is a reputable manufacturer, supplier, and exporter of Stainless Steel Fasteners Manufacturer in India made of stainless steel are adaptable goods that fall under numerous requirements …

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## [Integrate Zoom API with Slack App via Webhook](https://devforum.zoom.us/t/integrate-zoom-api-with-slack-app-via-webhook/137010)

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**Author:** [@mrc](https://devforum.zoom.us/u/mrc)\
**Replies:** 7\
**Last updated:** [September 10, 2025, 1:09pm UTC](https://devforum.zoom.us/t/integrate-zoom-api-with-slack-app-via-webhook/137010 "2025-09-10T13:09:45Z")

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Hi everybody! I am trying to integrate Zoom with Slack to get real-time notification of events in our Zoom instance. The initial use cause is around Zoom Room alerts, but I would like to eventually expand this. What I …

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## [Creation of 100 webinars daily limit](https://devforum.zoom.us/t/creation-of-100-webinars-daily-limit/136957)

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**Author:** [@Toffa97](https://devforum.zoom.us/u/Toffa97)\
**Replies:** 4\
**Last updated:** [September 9, 2025, 8:02pm UTC](https://devforum.zoom.us/t/creation-of-100-webinars-daily-limit/136957 "2025-09-09T20:02:15Z")

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Hello to everyone. I tried to read some topics, but there is confusion in the search engine between the actual limit of webinars that I can create in 1 day and the limit of clients that can participate together. When I…

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## [LOGOUT PROBLEM FACING](https://devforum.zoom.us/t/logout-problem-facing/137176)

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**Author:** [@Faizan](https://devforum.zoom.us/u/Faizan)\
**Replies:** 1\
**Last updated:** [September 9, 2025, 5:27pm UTC](https://devforum.zoom.us/t/logout-problem-facing/137176 "2025-09-09T17:27:34Z")

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I keep facing a strange issue while using Zoom with my Gmail account. Every time I log in, Zoom asks me to re-authenticate and sometimes even logs me out automatically. I already created a new Gmail ID, cleared cache, an…

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## [Recurring meetings created from google calendar are not reflecting in future meetings api with application credentials. we cna see only one instance of that meeting that too without startdate etc. how to fetch recurring series created from google calendar](https://devforum.zoom.us/t/recurring-meetings-created-from-google-calendar-are-not-reflecting-in-future-meetings-api-with-application-credentials-we-cna-see-only-one-instance-of-that-meeting-that-too-without-startdate-etc-how-to-fetch-recurring-series-created-from-google-calendar/137173)

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**Author:** [@Admin5](https://devforum.zoom.us/u/Admin5)\
**Replies:** 1\
**Last updated:** [September 9, 2025, 5:26pm UTC](https://devforum.zoom.us/t/recurring-meetings-created-from-google-calendar-are-not-reflecting-in-future-meetings-api-with-application-credentials-we-cna-see-only-one-instance-of-that-meeting-that-too-without-startdate-etc-how-to-fetch-recurring-series-created-from-google-calendar/137173 "2025-09-09T17:26:03Z")

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Recurring meetings created from google calendar are not reflecting in future meetings api with application credentials. we cna see only one instance of that meeting that too without startdate etc. how to fetch recurring …

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## [In what scenarios would someone trigger an outbound call during am existing call?](https://devforum.zoom.us/t/in-what-scenarios-would-someone-trigger-an-outbound-call-during-am-existing-call/136962)

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**Author:** [@mcbalto](https://devforum.zoom.us/u/mcbalto)\
**Replies:** 8\
**Last updated:** [September 9, 2025, 3:55pm UTC](https://devforum.zoom.us/t/in-what-scenarios-would-someone-trigger-an-outbound-call-during-am-existing-call/136962 "2025-09-09T15:55:56Z")

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We have an app that handles webhook events from an agent using the zoom phone. We get an event phone.callee\_answered which signifies an inbound call start for the agent. During the call, we get a random phone.caller\_conn…

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## [Help Needed: Zoom Refresh & Revoke Token APIs Failing After Few Days](https://devforum.zoom.us/t/help-needed-zoom-refresh-revoke-token-apis-failing-after-few-days/136884)

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**Author:** [@Shreya1](https://devforum.zoom.us/u/Shreya1)\
**Replies:** 5\
**Last updated:** [September 9, 2025, 3:52pm UTC](https://devforum.zoom.us/t/help-needed-zoom-refresh-revoke-token-apis-failing-after-few-days/136884 "2025-09-09T15:52:14Z")

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Hello Zoom Support, We are experiencing an issue with the Zoom OAuth APIs for refreshing and revoking tokens. The behavior is inconsistent and seems to break after a couple of days, even when tokens should still be vali…

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## [Callback zoom.alert](https://devforum.zoom.us/t/callback-zoom-alert/133656)

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**Author:** [@Sebastian3](https://devforum.zoom.us/u/Sebastian3)\
**Replies:** 3\
**Last updated:** [September 9, 2025, 2:42pm UTC](https://devforum.zoom.us/t/callback-zoom-alert/133656 "2025-09-09T14:42:29Z")

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I am subscribed to "event": "zoomroom.alert", when my zoom room goes offline/online, I do not get these callback alerts all the time. It is very random. Is there a way to “fix” this issue? { "event": "zoomroom.aler…

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## [TimeZone info in the invitation](https://devforum.zoom.us/t/timezone-info-in-the-invitation/137081)

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**Author:** [@Eve1](https://devforum.zoom.us/u/Eve1)\
**Replies:** 5\
**Last updated:** [September 9, 2025, 1:23pm UTC](https://devforum.zoom.us/t/timezone-info-in-the-invitation/137081 "2025-09-09T13:23:26Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/meetings/" + MeetingID + “/invitation” https://api.zoom.us/v2/meetings/{meetingId.Trim()}/recordings Description We ca…

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## [Enable RTMS For Account](https://devforum.zoom.us/t/enable-rtms-for-account/137189)

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**Author:** [@CJ1](https://devforum.zoom.us/u/CJ1)\
**Replies:** 1\
**Last updated:** [September 9, 2025, 4:40am UTC](https://devforum.zoom.us/t/enable-rtms-for-account/137189 "2025-09-09T04:40:21Z")

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Please enable RTMS for my account.

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## [URGENT - Production app stopped working after version 6.4.12](https://devforum.zoom.us/t/urgent-production-app-stopped-working-after-version-6-4-12/137048)

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**Author:** [@Mikron](https://devforum.zoom.us/u/Mikron)\
**Replies:** 7\
**Last updated:** [September 8, 2025, 3:05pm UTC](https://devforum.zoom.us/t/urgent-production-app-stopped-working-after-version-6-4-12/137048 "2025-09-08T15:05:39Z")

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We have a production app using ZoomSDK and the Layers API. The app is working for version 6.4.12 but not for later versions. It works on the development environment but not with the production app. What could be the r…

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## [API endpoint returns empty data for webinar survey (Events portal returns data fine)](https://devforum.zoom.us/t/api-endpoint-returns-empty-data-for-webinar-survey-events-portal-returns-data-fine/137079)

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**Author:** [@pycor](https://devforum.zoom.us/u/pycor)\
**Replies:** 2\
**Last updated:** [September 8, 2025, 9:44am UTC](https://devforum.zoom.us/t/api-endpoint-returns-empty-data-for-webinar-survey-events-portal-returns-data-fine/137079 "2025-09-08T09:44:20Z")

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I am attempting to request the survey response data from a webinar using the report/webinars/{webinar\_id}/survey API endpoint. I have added the scope report:read:webinar\_survey:admin as per the documentation (otherwise I…

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## [Edit a webinar custom disclaimer?](https://devforum.zoom.us/t/edit-a-webinar-custom-disclaimer/137100)

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**Author:** [@Gabriele](https://devforum.zoom.us/u/Gabriele)\
**Replies:** 2\
**Last updated:** [September 8, 2025, 6:11am UTC](https://devforum.zoom.us/t/edit-a-webinar-custom-disclaimer/137100 "2025-09-08T06:11:18Z")

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API Endpoint(s) and/or Zoom API Event(s patch update webinar from Zoom Meeting endpoints Details Hello, as for the topic i am trying to succesfully set and populate the “Custom disclaimer on registration“ part of some…

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## [GET /v2/report/meeting\_activities Returns 400](https://devforum.zoom.us/t/get-v2-report-meeting-activities-returns-400/120955)

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**Author:** [@jeff4](https://devforum.zoom.us/u/jeff4)\
**Replies:** 6\
**Last updated:** [September 7, 2025, 11:41pm UTC](https://devforum.zoom.us/t/get-v2-report-meeting-activities-returns-400/120955 "2025-09-07T23:41:07Z")

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I am looking for why my calls to this endpoint fail with the HTTP response code of 400. I have verified the app has the required scope of report:read:admin and I am authenticating with a user whose role with every per…

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## [Issue with Zoom Recording Webhook for Meetings with Multiple Recordings](https://devforum.zoom.us/t/issue-with-zoom-recording-webhook-for-meetings-with-multiple-recordings/137127)

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**Author:** [@sanket](https://devforum.zoom.us/u/sanket)\
**Replies:** 1\
**Last updated:** [September 6, 2025, 2:46pm UTC](https://devforum.zoom.us/t/issue-with-zoom-recording-webhook-for-meetings-with-multiple-recordings/137127 "2025-09-06T14:46:48Z")

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We have access to the Zoom Recording Webhook and have noticed an inconsistency that needs your attention. For the following meeting IDs: 85750316412 84371061977 During each meeting, the recording was stopped wh…

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## [Cloud recording download report](https://devforum.zoom.us/t/cloud-recording-download-report/137069)

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**Author:** [@Erics1](https://devforum.zoom.us/u/Erics1)\
**Replies:** 4\
**Last updated:** [September 5, 2025, 4:08pm UTC](https://devforum.zoom.us/t/cloud-recording-download-report/137069 "2025-09-05T16:08:59Z")

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Is there an API that can show a report of who has downloaded a cloud recording? From the zoom portal, we can see this report, but we have not found a way using Zoom API.

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## [Content and format are incorrect in the zoom AI recording next step](https://devforum.zoom.us/t/content-and-format-are-incorrect-in-the-zoom-ai-recording-next-step/137082)

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**Author:** [@Eve1](https://devforum.zoom.us/u/Eve1)\
**Replies:** 1\
**Last updated:** [September 5, 2025, 3:56pm UTC](https://devforum.zoom.us/t/content-and-format-are-incorrect-in-the-zoom-ai-recording-next-step/137082 "2025-09-05T15:56:52Z")

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Description When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recordin…

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