# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=37

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**Page:** 38

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## [Help with Meeting SDK App Integration – Plugin says credentials are incorrect](https://devforum.zoom.us/t/help-with-meeting-sdk-app-integration-plugin-says-credentials-are-incorrect/136100)

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**Author:** [@Global2](https://devforum.zoom.us/u/Global2)\
**Replies:** 0\
**Last updated:** [August 5, 2025, 1:53pm UTC](https://devforum.zoom.us/t/help-with-meeting-sdk-app-integration-plugin-says-credentials-are-incorrect/136100 "2025-08-05T13:53:00Z")

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Hello, I am trying to use the Meeting SDK App to connect Zoom with my WordPress website using the “Video Conferencing with Zoom” plugin (developed by CodeManas). The plugin requires the SDK credentials to allow users to…

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## [API disposition added Event Triggering multiple times](https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090)

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**Author:** [@Jon1989](https://devforum.zoom.us/u/Jon1989)\
**Replies:** 0\
**Last updated:** [August 5, 2025, 11:55am UTC](https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090 "2025-08-05T11:55:43Z")

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API Endpoint(s) and/or Zoom API Event(s) Engagement Disposition Added Description We have a webhook set to trigger on disposition added. Some engagements are triggering multiple times, this is causing us issues with …

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## [Meetings with one participant have different meeting IDs](https://devforum.zoom.us/t/meetings-with-one-participant-have-different-meeting-ids/136073)

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**Author:** [@Jameson1](https://devforum.zoom.us/u/Jameson1)\
**Replies:** 0\
**Last updated:** [August 5, 2025, 1:10am UTC](https://devforum.zoom.us/t/meetings-with-one-participant-have-different-meeting-ids/136073 "2025-08-05T01:10:37Z")

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When listing past meetings for a user it shows what you would expect. But if one of the meetings only has one attendee (the host) then it doesn’t show up in instances and when searching for meeting recordings, it appears…

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## [Zoom Group-Assigned App Access Stopped Working Without Change or Audit Log](https://devforum.zoom.us/t/zoom-group-assigned-app-access-stopped-working-without-change-or-audit-log/135598)

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**Author:** [@eng1](https://devforum.zoom.us/u/eng1)\
**Replies:** 0\
**Last updated:** [July 23, 2025, 4:15pm UTC](https://devforum.zoom.us/t/zoom-group-assigned-app-access-stopped-working-without-change-or-audit-log/135598 "2025-07-23T16:15:02Z")

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Hello, We’re an approved app on the Zoom Marketplace. One of our customers provisioned Our App to a user group with the setting: “As an admin, add Our App for Selected Users & Groups.” It worked fine for several months. …

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## [Empty response for user registration to meeting, and user not enrolled in meeting in zoom without throwing any error for registration](https://devforum.zoom.us/t/empty-response-for-user-registration-to-meeting-and-user-not-enrolled-in-meeting-in-zoom-without-throwing-any-error-for-registration/136065)

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**Author:** [@Shashi1](https://devforum.zoom.us/u/Shashi1)\
**Replies:** 0\
**Last updated:** [August 4, 2025, 4:51pm UTC](https://devforum.zoom.us/t/empty-response-for-user-registration-to-meeting-and-user-not-enrolled-in-meeting-in-zoom-without-throwing-any-error-for-registration/136065 "2025-08-04T16:51:22Z")

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Empty response for user registration to meeting, and user not enrolled in meeting in zoom without throwing any error for registration URL : /meetings/%s/registrants Zoom ID : 67778146602 Format Your New Topic as Fo…

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## [Missing Double\_Click\_to\_Convert.zoom files for Zoom Recording -- Need Help](https://devforum.zoom.us/t/missing-double-click-to-convert-zoom-files-for-zoom-recording-need-help/135601)

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**Author:** [@Adaeze](https://devforum.zoom.us/u/Adaeze)\
**Replies:** 3\
**Last updated:** [August 4, 2025, 4:06pm UTC](https://devforum.zoom.us/t/missing-double-click-to-convert-zoom-files-for-zoom-recording-need-help/135601 "2025-08-04T16:06:25Z")

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Hi everyone. I’m reaching out because I really need your help with what seems to be a mildly common issue with missing zoom recordings. I gave my dissertation defense this past Friday, July 18th using a generated meeting…

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## [Issues with download a recording](https://devforum.zoom.us/t/issues-with-download-a-recording/134430)

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**Author:** [@ogen.odisho\_zp](https://devforum.zoom.us/u/ogen.odisho_zp)\
**Replies:** 5\
**Last updated:** [August 4, 2025, 10:37am UTC](https://devforum.zoom.us/t/issues-with-download-a-recording/134430 "2025-08-04T10:37:52Z")

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I have a couple of questions. In the recording.completed webhook, is there a way to increase the ttl of the download\_token? The docs say it expires in 24 hours but I’d like to know if it can be set up to expire in a we…

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## [Zoom Audio Not Working After Update – Any Fix?](https://devforum.zoom.us/t/zoom-audio-not-working-after-update-any-fix/136022)

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**Author:** [@Guest\_Blogger](https://devforum.zoom.us/u/Guest_Blogger)\
**Replies:** 1\
**Last updated:** [August 4, 2025, 3:07am UTC](https://devforum.zoom.us/t/zoom-audio-not-working-after-update-any-fix/136022 "2025-08-04T03:07:14Z")

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Hi everyone, After the recent Zoom update, my audio stopped working during meetings. I can’t hear others, and they can’t hear me. I’ve already tried: Restarting Zoom and my device Checking mic/speaker permissions …

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## [I am not receiving phone.callee\_ringing webhook](https://devforum.zoom.us/t/i-am-not-receiving-phone-callee-ringing-webhook/134861)

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**Author:** [@justthelatestuser](https://devforum.zoom.us/u/justthelatestuser)\
**Replies:** 7\
**Last updated:** [July 31, 2025, 5:59pm UTC](https://devforum.zoom.us/t/i-am-not-receiving-phone-callee-ringing-webhook/134861 "2025-07-31T17:59:47Z")

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Description I am not receiving a callee phone is ringing webhook. I’ve subscribed to all 65 of the Phone webhooks and when i call my Zoom phone from another number the only ones I receive are “phone.callee\_call\_history\_…

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## [Specs for IP address access control setting's effect on downloading cloud recording via download\_url provided in webhooks](https://devforum.zoom.us/t/specs-for-ip-address-access-control-settings-effect-on-downloading-cloud-recording-via-download-url-provided-in-webhooks/132731)

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**Author:** [@Masahiro](https://devforum.zoom.us/u/Masahiro)\
**Replies:** 7\
**Last updated:** [July 31, 2025, 8:56pm UTC](https://devforum.zoom.us/t/specs-for-ip-address-access-control-settings-effect-on-downloading-cloud-recording-via-download-url-provided-in-webhooks/132731 "2025-07-31T20:56:53Z")

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API Endpoint(s) and/or Zoom API Event(s) IP address access control described in the Zoom Support page with title " Managing cloud recording settings" download\_url provided in recording.completed webhook Description W…

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## [Incorrect meeting\_invitees in meeting.updated webhook](https://devforum.zoom.us/t/incorrect-meeting-invitees-in-meeting-updated-webhook/127524)

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**Author:** [@automation\_cs](https://devforum.zoom.us/u/automation_cs)\
**Replies:** 5\
**Last updated:** [July 31, 2025, 8:23pm UTC](https://devforum.zoom.us/t/incorrect-meeting-invitees-in-meeting-updated-webhook/127524 "2025-07-31T20:23:35Z")

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API Endpoint(s) and/or Zoom API Event(s) meeting.updated event Description It seems that receiving meeting\_invitees data in the meeting.updated event incorrect - no actual data sent when you update a meeting. How To…

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## [Server-to-Server OAuth token has scope, but Zoom API still returns 4711 error](https://devforum.zoom.us/t/server-to-server-oauth-token-has-scope-but-zoom-api-still-returns-4711-error/135862)

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**Author:** [@GeorgeF](https://devforum.zoom.us/u/GeorgeF)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 8:22pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-token-has-scope-but-zoom-api-still-returns-4711-error/135862 "2025-07-31T20:22:12Z")

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Hi Zoom Dev Team, We’re integrating Zoom Webinars using the Server-to-Server OAuth flow (not standard OAuth) and running into a persistent issue with scopes. What we’re doing: We’ve created a Server-to-Server OAuth a…

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## [How to Download Zoom Recording via API Without Re-Entering Passcode (Same Account)](https://devforum.zoom.us/t/how-to-download-zoom-recording-via-api-without-re-entering-passcode-same-account/135913)

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**Author:** [@Muhammad11](https://devforum.zoom.us/u/Muhammad11)\
**Replies:** 0\
**Last updated:** [July 31, 2025, 7:44pm UTC](https://devforum.zoom.us/t/how-to-download-zoom-recording-via-api-without-re-entering-passcode-same-account/135913 "2025-07-31T19:44:34Z")

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API Endpoint(s) and/or Zoom API Event(s) GET /v2/meetings/{meetingId}/recordings Direct recording download\_url returned from the above endpoint Description I’m trying to automate the download of Zoom meeting rec…

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## [Telegram Chat Integration with Zoom Contact Center](https://devforum.zoom.us/t/telegram-chat-integration-with-zoom-contact-center/135892)

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**Author:** [@harichselvamc](https://devforum.zoom.us/u/harichselvamc)\
**Replies:** 0\
**Last updated:** [July 31, 2025, 12:01pm UTC](https://devforum.zoom.us/t/telegram-chat-integration-with-zoom-contact-center/135892 "2025-07-31T12:01:11Z")

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Hi Zoom Team, We’re looking to integrate Telegram chat messages into Zoom Contact Center, so our agents can handle them directly. However, we couldn’t find any API to send external messages (like from Telegram) to Zoom…

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## [Requirement of Meeting SDK app developement](https://devforum.zoom.us/t/requirement-of-meeting-sdk-app-developement/135888)

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**Author:** [@Kadambini](https://devforum.zoom.us/u/Kadambini)\
**Replies:** 0\
**Last updated:** [July 31, 2025, 9:08am UTC](https://devforum.zoom.us/t/requirement-of-meeting-sdk-app-developement/135888 "2025-07-31T09:08:27Z")

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For which plan meeting sdk option will be availab le for buil app? What will be the account type?

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## [Clarification regarding "client\_credentials" access\_token](https://devforum.zoom.us/t/clarification-regarding-client-credentials-access-token/135631)

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**Author:** [@ucczoomaruba](https://devforum.zoom.us/u/ucczoomaruba)\
**Replies:** 7\
**Last updated:** [July 31, 2025, 4:14am UTC](https://devforum.zoom.us/t/clarification-regarding-client-credentials-access-token/135631 "2025-07-31T04:14:27Z")

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API Endpoint(s) and/or Zoom API Event(s) oauth: https://zoom.us/oauth/token?grant\_type=client\_credentials \* Description I would like to get some clarification on the usage of client\_credentials type of access\_token w…

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## [I can't get meeting summaries via API](https://devforum.zoom.us/t/i-cant-get-meeting-summaries-via-api/135501)

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**Author:** [@Pedagogico](https://devforum.zoom.us/u/Pedagogico)\
**Replies:** 4\
**Last updated:** [July 30, 2025, 7:16pm UTC](https://devforum.zoom.us/t/i-cant-get-meeting-summaries-via-api/135501 "2025-07-30T19:16:39Z")

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1- thing I’m doing in n8n to be clear I’m trying to get the meeting summary via api rest, and look at the problem I’m having, I get the UUID of the meeting that contains / initials and do the coding as requested and onl…

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## [Unable to assign Desk Phone to users via API](https://devforum.zoom.us/t/unable-to-assign-desk-phone-to-users-via-api/135761)

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**Author:** [@MithosAurion](https://devforum.zoom.us/u/MithosAurion)\
**Replies:** 0\
**Last updated:** [July 28, 2025, 11:08pm UTC](https://devforum.zoom.us/t/unable-to-assign-desk-phone-to-users-via-api/135761 "2025-07-28T23:08:41Z")

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API Documentation: Specific API Endpoint: https://api.zoom.us/v2/phone/devices/$deviceID/extensions Description I’ve created a PowerShell function Add-DeskPhone to allow our support staff access to assign our compan…

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## [How to get Chat Channel's ID](https://devforum.zoom.us/t/how-to-get-chat-channels-id/135788)

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**Author:** [@Srinath](https://devforum.zoom.us/u/Srinath)\
**Replies:** 1\
**Last updated:** [July 29, 2025, 7:30pm UTC](https://devforum.zoom.us/t/how-to-get-chat-channels-id/135788 "2025-07-29T19:30:01Z")

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Hello community! I’m trying to get the channel ID using the Zoom API, specifically for Zoom Chat channels. I’ve gone through the Zoom API documentation but I’m still not sure which endpoint to use to list all chat chann…

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## [403 No Permission on Create an Event](https://devforum.zoom.us/t/403-no-permission-on-create-an-event/135808)

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**Author:** [@Matt17](https://devforum.zoom.us/u/Matt17)\
**Replies:** 0\
**Last updated:** [July 29, 2025, 3:38pm UTC](https://devforum.zoom.us/t/403-no-permission-on-create-an-event/135808 "2025-07-29T15:38:40Z")

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Create Event zoom\_events/events 403 No Permission when trying to create an event. Hi, When trying to create an event I get a 403 No permission error. I’m pretty sure I have all the required scopes. Any help would be gr…

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## [The number of group member doesn't refresh](https://devforum.zoom.us/t/the-number-of-group-member-doesnt-refresh/135804)

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**Author:** [@Longfei](https://devforum.zoom.us/u/Longfei)\
**Replies:** 0\
**Last updated:** [July 29, 2025, 2:12pm UTC](https://devforum.zoom.us/t/the-number-of-group-member-doesnt-refresh/135804 "2025-07-29T14:12:08Z")

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I have used the API to create some groups in Zoom, and used the API to add some members to these groups. But, from the group page UI, it always shows “0 members”. Not sure why. How to refresh or update the numbers for th…

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## [How to Retrieve Channel ID Using Zoom API – Which Endpoint to Use?](https://devforum.zoom.us/t/how-to-retrieve-channel-id-using-zoom-api-which-endpoint-to-use/135789)

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**Author:** [@harichselvamc](https://devforum.zoom.us/u/harichselvamc)\
**Replies:** 1\
**Last updated:** [July 29, 2025, 1:35pm UTC](https://devforum.zoom.us/t/how-to-retrieve-channel-id-using-zoom-api-which-endpoint-to-use/135789 "2025-07-29T13:35:25Z")

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I’m trying to get the channel ID using the Zoom API, specifically for Zoom Chat channels. I’ve gone through the Zoom API documentation but I’m still not sure which endpoint to use to list all chat channels and extract th…

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## [Event types for phone logs report](https://devforum.zoom.us/t/event-types-for-phone-logs-report/135795)

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**Author:** [@James\_Philip](https://devforum.zoom.us/u/James_Philip)\
**Replies:** 0\
**Last updated:** [July 29, 2025, 1:04pm UTC](https://devforum.zoom.us/t/event-types-for-phone-logs-report/135795 "2025-07-29T13:04:47Z")

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what event type should i add in zoom account events webhook if i want to replicate the export to csv report from logs under phone system management? callee call history us completed? caller call history us completed? c…

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## [Webhook for multiple separate zoom accounts](https://devforum.zoom.us/t/webhook-for-multiple-separate-zoom-accounts/135780)

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**Author:** [@shabuta](https://devforum.zoom.us/u/shabuta)\
**Replies:** 1\
**Last updated:** [July 29, 2025, 12:58pm UTC](https://devforum.zoom.us/t/webhook-for-multiple-separate-zoom-accounts/135780 "2025-07-29T12:58:35Z")

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API Endpoint(s) and/or Zoom API Event(s) Event webhook for recording start & stop. Also participant/host left meeting. Description We are a multi-location owner of a tutoring service. We have separate paid zoom accoun…

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## [Zoom API Issue and error messages](https://devforum.zoom.us/t/zoom-api-issue-and-error-messages/135690)

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**Author:** [@Maribeth](https://devforum.zoom.us/u/Maribeth)\
**Replies:** 6\
**Last updated:** [July 28, 2025, 7:19pm UTC](https://devforum.zoom.us/t/zoom-api-issue-and-error-messages/135690 "2025-07-28T19:19:05Z")

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When we try to set up/edit a Zoom event through our LMS via the API, we get an error message: {“code”:403,“message”:“Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details.”} We use…

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## [When exactly should we mark a Zoom refresh token as expired or invalid?](https://devforum.zoom.us/t/when-exactly-should-we-mark-a-zoom-refresh-token-as-expired-or-invalid/135459)

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**Author:** [@Mahammad](https://devforum.zoom.us/u/Mahammad)\
**Replies:** 3\
**Last updated:** [July 28, 2025, 2:39pm UTC](https://devforum.zoom.us/t/when-exactly-should-we-mark-a-zoom-refresh-token-as-expired-or-invalid/135459 "2025-07-28T14:39:46Z")

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We are integrating Zoom OAuth and using the refresh token to get a new access token when it expires. However, I recently received a 400 response during the refresh process, and I’m not sure why. In my function, I curren…

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## [How to display subtitles on the conference UI](https://devforum.zoom.us/t/how-to-display-subtitles-on-the-conference-ui/135717)

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**Author:** [@Sean3](https://devforum.zoom.us/u/Sean3)\
**Replies:** 0\
**Last updated:** [July 28, 2025, 2:12am UTC](https://devforum.zoom.us/t/how-to-display-subtitles-on-the-conference-ui/135717 "2025-07-28T02:12:24Z")

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start rtms Enable Azure library to recognize real-time subtitles How to send real-time subtitle results to a meeting and display them on the meeting’s UI？

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## [Close\_caption setting on livestream status Meeting API call](https://devforum.zoom.us/t/close-caption-setting-on-livestream-status-meeting-api-call/135393)

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**Author:** [@ruben.gaspar.aparici](https://devforum.zoom.us/u/ruben.gaspar.aparici)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 5:02pm UTC](https://devforum.zoom.us/t/close-caption-setting-on-livestream-status-meeting-api-call/135393 "2025-07-25T17:02:54Z")

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Dear All, I’m trying to make use of the close\_caption setting in the Meetings REST API \[1\]. Since we have an in-house Wowza infrastructure, we’d like to provide Zoom captions during our webcast events when they originat…

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## [Inconsistent API Responses and Dashboards (I know we've all seen it before)](https://devforum.zoom.us/t/inconsistent-api-responses-and-dashboards-i-know-weve-all-seen-it-before/135643)

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**Author:** [@Ryan13](https://devforum.zoom.us/u/Ryan13)\
**Replies:** 1\
**Last updated:** [July 25, 2025, 4:18pm UTC](https://devforum.zoom.us/t/inconsistent-api-responses-and-dashboards-i-know-weve-all-seen-it-before/135643 "2025-07-25T16:18:04Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Endpoints linked below Description Alright so I’ve seen this issue before but none of the other threads were recent and they did not solve my …

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## [Is it possible to query AI Companion summary while a meeting is in progress?](https://devforum.zoom.us/t/is-it-possible-to-query-ai-companion-summary-while-a-meeting-is-in-progress/121372)

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**Author:** [@reddscott](https://devforum.zoom.us/u/reddscott)\
**Replies:** 2\
**Last updated:** [July 24, 2025, 10:49pm UTC](https://devforum.zoom.us/t/is-it-possible-to-query-ai-companion-summary-while-a-meeting-is-in-progress/121372 "2025-07-24T22:49:41Z")

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I’ve been successful at using the API to fetch a meeting summary with text generated by AI Companion after a meeting is complete. Is there a way to fetch a summary via the API while a meeting is in progress? A use case …

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