# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=44

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 45

---

## [User setting patch api not able to change \`allow\_live\_streaming\`](https://devforum.zoom.us/t/user-setting-patch-api-not-able-to-change-allow-live-streaming/131285)

<div class="topic-metadata">

**Author:** [@bharat.bhadresha](https://devforum.zoom.us/u/bharat.bhadresha)\
**Replies:** 4\
**Last updated:** [May 22, 2025, 10:35pm UTC](https://devforum.zoom.us/t/user-setting-patch-api-not-able-to-change-allow-live-streaming/131285 "2025-05-22T22:35:32Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) PATCH /users/{userId}/settings Description There seems to be a bug in the user settings patch api for the “allow\_live\_streaming” property. When we give patch request to enable …

---

## [Webhook recording.completed Not Received Despite Successful URL Validation - Cloud Run Endpoint](https://devforum.zoom.us/t/webhook-recording-completed-not-received-despite-successful-url-validation-cloud-run-endpoint/132998)

<div class="topic-metadata">

**Author:** [@Larry](https://devforum.zoom.us/u/Larry)\
**Replies:** 1\
**Last updated:** [May 22, 2025, 1:38pm UTC](https://devforum.zoom.us/t/webhook-recording-completed-not-received-despite-successful-url-validation-cloud-run-endpoint/132998 "2025-05-22T13:38:00Z")

</div>

Hi everyone, I’ve developed an account-level, Webhook-only app (not intended for public publishing) to process meeting artifacts when the recording.completed event fires. My endpoint is a Google Cloud Run service. I’m …

---

## [ZoomPhone Call Recording fetch not working](https://devforum.zoom.us/t/zoomphone-call-recording-fetch-not-working/129856)

<div class="topic-metadata">

**Author:** [@phonebridge-integ](https://devforum.zoom.us/u/phonebridge-integ)\
**Replies:** 26\
**Last updated:** [May 21, 2025, 8:00pm UTC](https://devforum.zoom.us/t/zoomphone-call-recording-fetch-not-working/129856 "2025-05-21T20:00:46Z")

</div>

Hello Team, When we try to fetch the recordings using endpoint https://zoom.us/v2/phone/recording/download/\*\*\*\*\* we are getting the error message “File does not exist”. But the same recording file associated with the ca…

---

## [Refresh Token expired and getting a new refresh token](https://devforum.zoom.us/t/refresh-token-expired-and-getting-a-new-refresh-token/132869)

<div class="topic-metadata">

**Author:** [@victor-rd](https://devforum.zoom.us/u/victor-rd)\
**Replies:** 2\
**Last updated:** [May 21, 2025, 5:39pm UTC](https://devforum.zoom.us/t/refresh-token-expired-and-getting-a-new-refresh-token/132869 "2025-05-21T17:39:19Z")

</div>

Hi I saw that the refresh token expiration time changed from 15 years to 3 months. I got a couple refresh token expired, I saw that one way to get again a refresh token is asking the user to re-add/authorize the applic…

---

## [When meeting is not recorded then not getting webhook recording.transcript\_completed event](https://devforum.zoom.us/t/when-meeting-is-not-recorded-then-not-getting-webhook-recording-transcript-completed-event/133020)

<div class="topic-metadata">

**Author:** [@notify1](https://devforum.zoom.us/u/notify1)\
**Replies:** 1\
**Last updated:** [May 21, 2025, 3:26pm UTC](https://devforum.zoom.us/t/when-meeting-is-not-recorded-then-not-getting-webhook-recording-transcript-completed-event/133020 "2025-05-21T15:26:44Z")

</div>

Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

---

## [Opus file downloaded via API has invalid data](https://devforum.zoom.us/t/opus-file-downloaded-via-api-has-invalid-data/131758)

<div class="topic-metadata">

**Author:** [@dlzoomdev](https://devforum.zoom.us/u/dlzoomdev)\
**Replies:** 5\
**Last updated:** [May 20, 2025, 8:11pm UTC](https://devforum.zoom.us/t/opus-file-downloaded-via-api-has-invalid-data/131758 "2025-05-20T20:11:58Z")

</div>

Hi there, We’re using /report/chat/sessions/:sessionId to retrieve team chat messages and any files shared. When you have a chat with someone and then make a voice message, that comes up as a file in the response. The d…

---

## [This API endpoint is not recognized." - https://api.zoom.us/v2/zra/conversations/{id}/content\_analysis?analysis\_type=engagingQuestions](https://devforum.zoom.us/t/this-api-endpoint-is-not-recognized-https-api-zoom-us-v2-zra-conversations-id-content-analysis-analysis-type-engagingquestions/131480)

<div class="topic-metadata">

**Author:** [@Marketplace](https://devforum.zoom.us/u/Marketplace)\
**Replies:** 4\
**Last updated:** [May 20, 2025, 1:58pm UTC](https://devforum.zoom.us/t/this-api-endpoint-is-not-recognized-https-api-zoom-us-v2-zra-conversations-id-content-analysis-analysis-type-engagingquestions/131480 "2025-05-20T13:58:26Z")

</div>

Staring Friday Apr 11, 2025 a GET call to /v2/zra/conversations/{id}/content\_analysis?analysis\_type=engagingQuestions returns an error instead of a response. Until friday everything worked perfectly fine. Does anyone hav…

---

## [Multiple phone.callee\_answered events for different users with same call id](https://devforum.zoom.us/t/multiple-phone-callee-answered-events-for-different-users-with-same-call-id/132204)

<div class="topic-metadata">

**Author:** [@phonebridge-integ](https://devforum.zoom.us/u/phonebridge-integ)\
**Replies:** 4\
**Last updated:** [May 20, 2025, 12:50pm UTC](https://devforum.zoom.us/t/multiple-phone-callee-answered-events-for-different-users-with-same-call-id/132204 "2025-05-20T12:50:16Z")

</div>

One of our customer configured callQueue on Zoom Phone, and we have received multiple answered event ( phone.callee\_answered ) for the same call for two different users. Could you please check the root cause of the dupl…

---

## [Problem with 'Add a digital signage image' endpoint](https://devforum.zoom.us/t/problem-with-add-a-digital-signage-image-endpoint/131184)

<div class="topic-metadata">

**Author:** [@f003vtr](https://devforum.zoom.us/u/f003vtr)\
**Replies:** 4\
**Last updated:** [May 19, 2025, 4:21pm UTC](https://devforum.zoom.us/t/problem-with-add-a-digital-signage-image-endpoint/131184 "2025-05-19T16:21:16Z")

</div>

I couldn’t find another post in here mentioning it but I keep running into issues trying to use the endpoint for uploading a new file to the digital signage library. When I make a request, it always returns - {“code”:2…

---

## [Signature is invalid when starting the meeting](https://devforum.zoom.us/t/signature-is-invalid-when-starting-the-meeting/132852)

<div class="topic-metadata">

**Author:** [@loku](https://devforum.zoom.us/u/loku)\
**Replies:** 1\
**Last updated:** [May 19, 2025, 2:32pm UTC](https://devforum.zoom.us/t/signature-is-invalid-when-starting-the-meeting/132852 "2025-05-19T14:32:11Z")

</div>

What am i doing wrong here. Shows me Signature is invalid when try to start the meeting, // Method to generate a JWT signature for Zoom Meeting public String generateJWT(String meetingNumber, String role) { long iat =…

---

## [The 'recording.transcript\_completed' webhook is missing in our apps configuration](https://devforum.zoom.us/t/the-recording-transcript-completed-webhook-is-missing-in-our-apps-configuration/132830)

<div class="topic-metadata">

**Author:** [@selva.iyyamperumal](https://devforum.zoom.us/u/selva.iyyamperumal)\
**Replies:** 0\
**Last updated:** [May 16, 2025, 4:52am UTC](https://devforum.zoom.us/t/the-recording-transcript-completed-webhook-is-missing-in-our-apps-configuration/132830 "2025-05-16T04:52:26Z")

</div>

Hi, We don’t see the ‘recording.transcript\_completed’ webhook in our apps configuration. Anyone faced and resolved this type of issue? Apps: Google Drive for Zoom (user level) Google Shared Drive for Zoom (admin/acco…

---

## [Help creating integration for 3rd party application](https://devforum.zoom.us/t/help-creating-integration-for-3rd-party-application/132603)

<div class="topic-metadata">

**Author:** [@jevans2](https://devforum.zoom.us/u/jevans2)\
**Replies:** 4\
**Last updated:** [May 15, 2025, 6:36pm UTC](https://devforum.zoom.us/t/help-creating-integration-for-3rd-party-application/132603 "2025-05-15T18:36:58Z")

</div>

I am trying to tie a CRM with Microsoft Dynamics application to our Zoom account for a specific user. The application will only have access to that users webinar information so that it can issue invitations, and create i…

---

## [Meetings are not automaticly recorded when accessing them](https://devforum.zoom.us/t/meetings-are-not-automaticly-recorded-when-accessing-them/132791)

<div class="topic-metadata">

**Author:** [@Amir3](https://devforum.zoom.us/u/Amir3)\
**Replies:** 2\
**Last updated:** [May 15, 2025, 6:33pm UTC](https://devforum.zoom.us/t/meetings-are-not-automaticly-recorded-when-accessing-them/132791 "2025-05-15T18:33:12Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) /v2/users/me/meetings Description I am trying to create a meeting that will automatically include recording and transcription, but recording and transcription are not starting …

---

## [Alternative host start meeting URL using CreateMeeting API](https://devforum.zoom.us/t/alternative-host-start-meeting-url-using-createmeeting-api/132814)

<div class="topic-metadata">

**Author:** [@Shashi1](https://devforum.zoom.us/u/Shashi1)\
**Replies:** 0\
**Last updated:** [May 15, 2025, 5:59pm UTC](https://devforum.zoom.us/t/alternative-host-start-meeting-url-using-createmeeting-api/132814 "2025-05-15T17:59:28Z")

</div>

We create meetings and webinars using CreateMeeting/Webinar API. We also add alternative hosts. In the meeting response, we get the start meeting URL specific to the Host only. I read that we can replace the ZAK token w…

---

## [Unable to Retrieve Email Address For Meeting Participant Even if on Calendar Invitation](https://devforum.zoom.us/t/unable-to-retrieve-email-address-for-meeting-participant-even-if-on-calendar-invitation/132809)

<div class="topic-metadata">

**Author:** [@Harrison2](https://devforum.zoom.us/u/Harrison2)\
**Replies:** 0\
**Last updated:** [May 15, 2025, 5:25pm UTC](https://devforum.zoom.us/t/unable-to-retrieve-email-address-for-meeting-participant-even-if-on-calendar-invitation/132809 "2025-05-15T17:25:03Z")

</div>

Format Your New Topic as Follows: I am trying to retrieve the email address of participants in a past meeting using the following endpoint https://api.zoom.us/v2/past\_meetings/{meetingUUId} I am aware of the rules zoom…

---

## [Integrating a Mindfulness Break Timer into Zoom Meetings via API](https://devforum.zoom.us/t/integrating-a-mindfulness-break-timer-into-zoom-meetings-via-api/132799)

<div class="topic-metadata">

**Author:** [@Muhammadsaqlain786](https://devforum.zoom.us/u/Muhammadsaqlain786)\
**Replies:** 1\
**Last updated:** [May 15, 2025, 1:49pm UTC](https://devforum.zoom.us/t/integrating-a-mindfulness-break-timer-into-zoom-meetings-via-api/132799 "2025-05-15T13:49:59Z")

</div>

Hello Zoom Developer Community, I’m working on a project to enhance virtual meetings with short mindfulness breaks, inspired by tools like Calmytime , which provides quick relaxation exercises. I’d like to use the Zoom …

---

## [Best practices for embedding Zoom Meeting SDK in a custom booking flow?](https://devforum.zoom.us/t/best-practices-for-embedding-zoom-meeting-sdk-in-a-custom-booking-flow/132797)

<div class="topic-metadata">

**Author:** [@Ali2](https://devforum.zoom.us/u/Ali2)\
**Replies:** 1\
**Last updated:** [May 15, 2025, 1:45pm UTC](https://devforum.zoom.us/t/best-practices-for-embedding-zoom-meeting-sdk-in-a-custom-booking-flow/132797 "2025-05-15T13:45:41Z")

</div>

Hi everyone, I’m working on integrating the Zoom Meeting SDK into a custom appointment booking flow on this website. The idea is to auto-generate Zoom meeting links once a user books a session and display it on their da…

---

## [We are getting authentication failed error message while generating access token](https://devforum.zoom.us/t/we-are-getting-authentication-failed-error-message-while-generating-access-token/132794)

<div class="topic-metadata">

**Author:** [@prashant.kumar](https://devforum.zoom.us/u/prashant.kumar)\
**Replies:** 0\
**Last updated:** [May 15, 2025, 12:16pm UTC](https://devforum.zoom.us/t/we-are-getting-authentication-failed-error-message-while-generating-access-token/132794 "2025-05-15T12:16:38Z")

</div>

while generating zoom access token on postman it is giving this error Couldn’t complete authentication. Check the Postman Console for more details. POST https://zoom.us/oauth/access\_token: { “Network”: { “addresses”: { …

---

## [Zoom 403 - AI Phone Call Summary / OAuth with Make.com](https://devforum.zoom.us/t/zoom-403-ai-phone-call-summary-oauth-with-make-com/132654)

<div class="topic-metadata">

**Author:** [@krautpotato](https://devforum.zoom.us/u/krautpotato)\
**Replies:** 5\
**Last updated:** [May 15, 2025, 3:02am UTC](https://devforum.zoom.us/t/zoom-403-ai-phone-call-summary-oauth-with-make-com/132654 "2025-05-15T03:02:59Z")

</div>

Hello guys, I’m trying to get a phone call summary from Zoom with make.com (Zoom Phone API) I already set up the webhook getting the event with a general app, but I struggle with OAuth of Zoom. OAuth is set up and wor…

---

## [Reason : left the meeting with Unknown Failover Reason](https://devforum.zoom.us/t/reason-left-the-meeting-with-unknown-failover-reason/132753)

<div class="topic-metadata">

**Author:** [@DaoTao](https://devforum.zoom.us/u/DaoTao)\
**Replies:** 0\
**Last updated:** [May 14, 2025, 12:31pm UTC](https://devforum.zoom.us/t/reason-left-the-meeting-with-unknown-failover-reason/132753 "2025-05-14T12:31:48Z")

</div>

API Endpoint(s) and/or Zoom API Event(s) meeting.participant\_left Description when i do breakout zoom some users are logged out after being assigned to small zoom rooms. i check the returned webhook and get a message …

---

## [Zoom Virtual Background Issue Using intergation](https://devforum.zoom.us/t/zoom-virtual-background-issue-using-intergation/132497)

<div class="topic-metadata">

**Author:** [@zoom10](https://devforum.zoom.us/u/zoom10)\
**Replies:** 2\
**Last updated:** [May 14, 2025, 10:36am UTC](https://devforum.zoom.us/t/zoom-virtual-background-issue-using-intergation/132497 "2025-05-14T10:36:43Z")

</div>

Dear Zoom Team, We would like to inform you that we have successfully integrated the Zoom SDK with our ERP software. However, we have encountered an issue where the virtual background image is not being applied as expec…

---

## [Integration Between Zoom Cloud Recordings and YouTube Studio](https://devforum.zoom.us/t/integration-between-zoom-cloud-recordings-and-youtube-studio/132750)

<div class="topic-metadata">

**Author:** [@zoom10](https://devforum.zoom.us/u/zoom10)\
**Replies:** 0\
**Last updated:** [May 14, 2025, 10:26am UTC](https://devforum.zoom.us/t/integration-between-zoom-cloud-recordings-and-youtube-studio/132750 "2025-05-14T10:26:05Z")

</div>

Hi, I have a Zoom admin account where all cloud recordings from sub-accounts are saved and managed centrally. I’m looking to set up an integration between Zoom and my YouTube Studio account. Specifically, I want any ne…

---

## [Issue with Un-named Event Subscription / Validation](https://devforum.zoom.us/t/issue-with-un-named-event-subscription-validation/132460)

<div class="topic-metadata">

**Author:** [@Rafaela](https://devforum.zoom.us/u/Rafaela)\
**Replies:** 6\
**Last updated:** [May 13, 2025, 6:22pm UTC](https://devforum.zoom.us/t/issue-with-un-named-event-subscription-validation/132460 "2025-05-13T18:22:39Z")

</div>

Hello, i’ve searched for this in the forum, but didnt find a solution for myself. So I created a webhook only app, following this guide: ZOOM: Video-Meeting Aufzeichnung in Kurs / Lektion laden und Weiterleitung | Memb…

---

## [Zoom custom live streaming not working, Stuck in preparing state](https://devforum.zoom.us/t/zoom-custom-live-streaming-not-working-stuck-in-preparing-state/132612)

<div class="topic-metadata">

**Author:** [@bharat.bhadresha](https://devforum.zoom.us/u/bharat.bhadresha)\
**Replies:** 2\
**Last updated:** [May 13, 2025, 4:53am UTC](https://devforum.zoom.us/t/zoom-custom-live-streaming-not-working-stuck-in-preparing-state/132612 "2025-05-13T04:53:58Z")

</div>

Description When trying to start custom live streaming, Zoom UI keeps showing “preparing” but doesn’t work. Error? It shows “Preparing” and then after some time UI shows that it was unable to start live streaming. Ho…

---

## [Zoom registrants\_confirmation\_email can't be set to False](https://devforum.zoom.us/t/zoom-registrants-confirmation-email-cant-be-set-to-false/132624)

<div class="topic-metadata">

**Author:** [@gorkemhanci](https://devforum.zoom.us/u/gorkemhanci)\
**Replies:** 1\
**Last updated:** [May 12, 2025, 6:18pm UTC](https://devforum.zoom.us/t/zoom-registrants-confirmation-email-cant-be-set-to-false/132624 "2025-05-12T18:18:21Z")

</div>

Bug Report: Unable to Disable Zoom Meeting Registrant Confirmation Emails Issue Description When creating or updating Zoom meetings via the API, the registrants\_confirmation\_email setting cannot be set to false. No matte…

---

## [Unable to push/update Zoom Phone User Calling Plan](https://devforum.zoom.us/t/unable-to-push-update-zoom-phone-user-calling-plan/132683)

<div class="topic-metadata">

**Author:** [@MithosAurion](https://devforum.zoom.us/u/MithosAurion)\
**Replies:** 1\
**Last updated:** [May 12, 2025, 6:05pm UTC](https://devforum.zoom.us/t/unable-to-push-update-zoom-phone-user-calling-plan/132683 "2025-05-12T18:05:25Z")

</div>

Hello everyone, This is my first time posting, and I’m having some trouble with getting a specific API connection/push/update going and I’m needing some assistance. Details below. API Endpoint(s) and/or Zoom API Event(…

---

## [Status of zoom room api](https://devforum.zoom.us/t/status-of-zoom-room-api/132451)

<div class="topic-metadata">

**Author:** [@Sebastian3](https://devforum.zoom.us/u/Sebastian3)\
**Replies:** 3\
**Last updated:** [May 11, 2025, 6:53pm UTC](https://devforum.zoom.us/t/status-of-zoom-room-api/132451 "2025-05-11T18:53:21Z")

</div>

Is there a way for a Pro account to get a status(online/offline) of a zoom room? I saw some article using \[Https://api.zoom.us/v2/metrics/zoomrooms\] but apparently that will not work for a Pro account.

---

## [Webhook only app with event subscriptions not firing the webinar ended event](https://devforum.zoom.us/t/webhook-only-app-with-event-subscriptions-not-firing-the-webinar-ended-event/132416)

<div class="topic-metadata">

**Author:** [@Yinon](https://devforum.zoom.us/u/Yinon)\
**Replies:** 9\
**Last updated:** [May 11, 2025, 2:14am UTC](https://devforum.zoom.us/t/webhook-only-app-with-event-subscriptions-not-firing-the-webinar-ended-event/132416 "2025-05-11T02:14:28Z")

</div>

I have created an account private “Webhook Only” app in the app marketplace. I enabled the event subscription and added an event “Webinar End”. I provided and successfully validated the webhook url with the secret key. …

---

## [Zoom web hook validation url issues](https://devforum.zoom.us/t/zoom-web-hook-validation-url-issues/132614)

<div class="topic-metadata">

**Author:** [@Rajesh5](https://devforum.zoom.us/u/Rajesh5)\
**Replies:** 0\
**Last updated:** [May 10, 2025, 7:52am UTC](https://devforum.zoom.us/t/zoom-web-hook-validation-url-issues/132614 "2025-05-10T07:52:00Z")

</div>

Hi team I’m trying to set up a zoom webhook only app, I m running the express js app which was shared by elisa in the webinars and using ngrok also. When I use the same url for validating it’s getting validated succes…

---

## [Get Ticket Type Id of the created event](https://devforum.zoom.us/t/get-ticket-type-id-of-the-created-event/116072)

<div class="topic-metadata">

**Author:** [@rajkumar.thangaraj](https://devforum.zoom.us/u/rajkumar.thangaraj)\
**Replies:** 1\
**Last updated:** [May 10, 2025, 5:12am UTC](https://devforum.zoom.us/t/get-ticket-type-id-of-the-created-event/116072 "2025-05-10T05:12:31Z")

</div>

I have created an Zoom Event using API. I also wants to create tickets for the created Event using API. When I try to create the Ticket for the event, I was getting an error " TicketTypeId Must not be null". For a SIMP…

[Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=43)

[Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=45)
