# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=48

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**Page:** 49

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## [Is contact center list engagements API really on the medium rate limit?](https://devforum.zoom.us/t/is-contact-center-list-engagements-api-really-on-the-medium-rate-limit/131609)

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**Author:** [@SteveDonnelly](https://devforum.zoom.us/u/SteveDonnelly)\
**Replies:** 0\
**Last updated:** [April 17, 2025, 5:43pm UTC](https://devforum.zoom.us/t/is-contact-center-list-engagements-api-really-on-the-medium-rate-limit/131609 "2025-04-17T17:43:22Z")

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List engagements API: https : / / developers . zoom . us /docs/api/contact-center/#tag/engagements/GET/contact\_center/engagements Description Our company just migrated to zoom contact center from ringcentral yesterday. …

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## [Unable to create zoom cc queue](https://devforum.zoom.us/t/unable-to-create-zoom-cc-queue/131243)

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**Author:** [@ereyes](https://devforum.zoom.us/u/ereyes)\
**Replies:** 5\
**Last updated:** [April 17, 2025, 5:24pm UTC](https://devforum.zoom.us/t/unable-to-create-zoom-cc-queue/131243 "2025-04-17T17:24:56Z")

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getting the following error when attempting to create ZOOM CC queue - {‘code’: 300, ‘message’: ‘Request Body should be a valid JSON object.’} Please note that the body is serialized in JSON, so I’m unclear why I’m rece…

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## [Start time incorrect for users meetings](https://devforum.zoom.us/t/start-time-incorrect-for-users-meetings/131549)

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**Author:** [@Admin\_NK\_SSE](https://devforum.zoom.us/u/Admin_NK_SSE)\
**Replies:** 1\
**Last updated:** [April 17, 2025, 3:59pm UTC](https://devforum.zoom.us/t/start-time-incorrect-for-users-meetings/131549 "2025-04-17T15:59:22Z")

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API Endpoint(s) and/or Zoom API Event(s) GET Users Meetings: https://developers.zoom.us/docs/api/meetings/#tag/meetings/GET/users/{userId}/meetings Description I’m using this above endpoint to list all meetings for a …

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## [400 Bad Request: Invalid authorization code](https://devforum.zoom.us/t/400-bad-request-invalid-authorization-code/131493)

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**Author:** [@dowow.tv](https://devforum.zoom.us/u/dowow.tv)\
**Replies:** 3\
**Last updated:** [April 17, 2025, 3:50pm UTC](https://devforum.zoom.us/t/400-bad-request-invalid-authorization-code/131493 "2025-04-17T15:50:56Z")

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I’m trying to use Postman for testing my app following this guide. For code parameter I’m using the value from url after being redirected to the app after succesful authorization (url for authorization is copied from Lo…

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## [Unable to extract device management settings from Zoom Rooms Location, or Profile endpoints](https://devforum.zoom.us/t/unable-to-extract-device-management-settings-from-zoom-rooms-location-or-profile-endpoints/131498)

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**Author:** [@philip.ross](https://devforum.zoom.us/u/philip.ross)\
**Replies:** 1\
**Last updated:** [April 17, 2025, 12:00am UTC](https://devforum.zoom.us/t/unable-to-extract-device-management-settings-from-zoom-rooms-location-or-profile-endpoints/131498 "2025-04-17T00:00:01Z")

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API Endpoint(s) and/or Zoom API Event(s) Get Location Settings Get Zoom Room location profile Get Zoom Room Profile Description I’m wanting to extract the settings under the “Device Management” header via API call. …

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## [Requesting Approval for "In-webinar chat message received" Webhook](https://devforum.zoom.us/t/requesting-approval-for-in-webinar-chat-message-received-webhook/131496)

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**Author:** [@yoshiki](https://devforum.zoom.us/u/yoshiki)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 11:34pm UTC](https://devforum.zoom.us/t/requesting-approval-for-in-webinar-chat-message-received-webhook/131496 "2025-04-16T23:34:06Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom API Event: webinar.chat\_message\_sent (In-webinar chat message received) Description We are developing a Marketplace app and need to enable the “In-webinar chat message rec…

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## [Send Zoom Transcript to ChatGPT with a Zoom Pro Account (using Zapier)](https://devforum.zoom.us/t/send-zoom-transcript-to-chatgpt-with-a-zoom-pro-account-using-zapier/117109)

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**Author:** [@angeliti](https://devforum.zoom.us/u/angeliti)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 9:10pm UTC](https://devforum.zoom.us/t/send-zoom-transcript-to-chatgpt-with-a-zoom-pro-account-using-zapier/117109 "2025-04-16T21:10:04Z")

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Hello! I’m trying to use Zapier to create a Zap that every time a new Zoom Cloud Recording is completed, sends the transcript to ChatGPT to extract some information and then stores that info in an Excel sheet. This see…

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## [Zoom.us is down!](https://devforum.zoom.us/t/zoom-us-is-down/131571)

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**Author:** [@madinaharabic](https://devforum.zoom.us/u/madinaharabic)\
**Replies:** 2\
**Last updated:** [April 16, 2025, 9:09pm UTC](https://devforum.zoom.us/t/zoom-us-is-down/131571 "2025-04-16T21:09:30Z")

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Hello, Zoom.us is still down, or it just now redirects to zoom.com. API doesn’t work!

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## [Cannot create a new App to generate credentials for Moodle Zoom plugin](https://devforum.zoom.us/t/cannot-create-a-new-app-to-generate-credentials-for-moodle-zoom-plugin/131491)

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**Author:** [@Teacher3](https://devforum.zoom.us/u/Teacher3)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 2:55pm UTC](https://devforum.zoom.us/t/cannot-create-a-new-app-to-generate-credentials-for-moodle-zoom-plugin/131491 "2025-04-16T14:55:22Z")

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Dear All, I just want to use the Moodle Zoom plugin, which requires some credentials from Zoom Account. The needed credentials are Zoom Client ID, client secret,… So to create these information I logged into the Zoom …

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## [Server to server zoom Auth integration using Account ID, Client ID & Secret Key](https://devforum.zoom.us/t/server-to-server-zoom-auth-integration-using-account-id-client-id-secret-key/131542)

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**Author:** [@Careerlab](https://devforum.zoom.us/u/Careerlab)\
**Replies:** 1\
**Last updated:** [April 16, 2025, 2:43pm UTC](https://devforum.zoom.us/t/server-to-server-zoom-auth-integration-using-account-id-client-id-secret-key/131542 "2025-04-16T14:43:03Z")

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I integrated zoom with our web app but we are not able to fetch recording in our server. Please help us to resolve this.

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## [Need advice on approach for bidirectional AI streaming app](https://devforum.zoom.us/t/need-advice-on-approach-for-bidirectional-ai-streaming-app/131482)

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**Author:** [@Steve4m](https://devforum.zoom.us/u/Steve4m)\
**Replies:** 3\
**Last updated:** [April 16, 2025, 11:40am UTC](https://devforum.zoom.us/t/need-advice-on-approach-for-bidirectional-ai-streaming-app/131482 "2025-04-16T11:40:44Z")

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I’m building a bidirectional, conversational, voice ai app that will participate in Zoom meetings. I tried the web meeting SDK and my bot is joining the meeting. However, it seems that I need to use the Video SDK to acce…

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## [403 Error - This domain requires review. Briefly explain your reason for using it](https://devforum.zoom.us/t/403-error-this-domain-requires-review-briefly-explain-your-reason-for-using-it/131410)

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**Author:** [@davidgarthe](https://devforum.zoom.us/u/davidgarthe)\
**Replies:** 2\
**Last updated:** [April 16, 2025, 12:24am UTC](https://devforum.zoom.us/t/403-error-this-domain-requires-review-briefly-explain-your-reason-for-using-it/131410 "2025-04-16T00:24:59Z")

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First, THANK YOU in advance to anyone who can assist me. I’m going crazy over this. It’s my first time creating a Zoom app and I’m trying to access the zm-client.js script within my VUEjs Index page. I keep getting a 4…

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## [How to start a meeting via API on Zoom Device](https://devforum.zoom.us/t/how-to-start-a-meeting-via-api-on-zoom-device/131474)

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**Author:** [@Jacob5](https://devforum.zoom.us/u/Jacob5)\
**Replies:** 1\
**Last updated:** [April 15, 2025, 11:54pm UTC](https://devforum.zoom.us/t/how-to-start-a-meeting-via-api-on-zoom-device/131474 "2025-04-15T23:54:10Z")

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Description Details on your question, workflow or the problem you’re trying to solve. I’m following the Zoom API documentation. The requirement is: -Create a meeting -Start meeting -Send a form of confirmation that …

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## [Create/Update/Delete webinar using webinar api access from zoom workplace basic account](https://devforum.zoom.us/t/create-update-delete-webinar-using-webinar-api-access-from-zoom-workplace-basic-account/131377)

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**Author:** [@djoshi](https://devforum.zoom.us/u/djoshi)\
**Replies:** 1\
**Last updated:** [April 14, 2025, 6:19pm UTC](https://devforum.zoom.us/t/create-update-delete-webinar-using-webinar-api-access-from-zoom-workplace-basic-account/131377 "2025-04-14T18:19:32Z")

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Hi, I would like to access the webinar api and test create/update/delete webinar using zoom api and zoom sdk. Can this be done using zoom workplace basic account.

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## [Delete cloud recording API returns 'success' but not deleting the recording for specific customers](https://devforum.zoom.us/t/delete-cloud-recording-api-returns-success-but-not-deleting-the-recording-for-specific-customers/131242)

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**Author:** [@selva.iyyamperumal](https://devforum.zoom.us/u/selva.iyyamperumal)\
**Replies:** 3\
**Last updated:** [April 14, 2025, 3:50pm UTC](https://devforum.zoom.us/t/delete-cloud-recording-api-returns-success-but-not-deleting-the-recording-for-specific-customers/131242 "2025-04-14T15:50:19Z")

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API: Delete meeting recordings “DELETE /meetings/{meetingId}/recordings” App: Google Shared Drive for Zoom The API returns 204, but the customer reporting that the recording is not moved to ‘trash’ We can share any sp…

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## [Can someone know if this is illegal?](https://devforum.zoom.us/t/can-someone-know-if-this-is-illegal/131208)

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**Author:** [@Ryuma](https://devforum.zoom.us/u/Ryuma)\
**Replies:** 2\
**Last updated:** [April 12, 2025, 11:09am UTC](https://devforum.zoom.us/t/can-someone-know-if-this-is-illegal/131208 "2025-04-12T11:09:47Z")

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We are currently developing a commercial web application, and we would like to implement Zoom API-based meeting functionality. Here is the proposed system behavior: The application owner (our team) holds multiple Zoom…

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## [Meeting Update API: "who\_can\_ask\_questions" and "who\_will\_receive\_summary" Not Reflecting Changes](https://devforum.zoom.us/t/meeting-update-api-who-can-ask-questions-and-who-will-receive-summary-not-reflecting-changes/131380)

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**Author:** [@sgooty](https://devforum.zoom.us/u/sgooty)\
**Replies:** 0\
**Last updated:** [April 12, 2025, 12:18am UTC](https://devforum.zoom.us/t/meeting-update-api-who-can-ask-questions-and-who-will-receive-summary-not-reflecting-changes/131380 "2025-04-12T00:18:52Z")

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Using Python Requests, We are updating the a meeting with following settings. We are getting 204 success response. However, the “who\_can\_ask\_questions” and “who\_will\_receive\_summary” are not being updated. Below are the…

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## [How to get realtime meeting video and audio data](https://devforum.zoom.us/t/how-to-get-realtime-meeting-video-and-audio-data/112573)

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**Author:** [@sahar.b1](https://devforum.zoom.us/u/sahar.b1)\
**Replies:** 6\
**Last updated:** [April 11, 2025, 2:44pm UTC](https://devforum.zoom.us/t/how-to-get-realtime-meeting-video-and-audio-data/112573 "2025-04-11T14:44:32Z")

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Hello everyone! Happy to join :wink: So, my use case - I need to get the meeting video and audio (raw) in real-time, right to my back-end, to do my logic and display meeting insights in the meeting chat in real time …

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## [Limit of 3 requests to register to webinar](https://devforum.zoom.us/t/limit-of-3-requests-to-register-to-webinar/131298)

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**Author:** [@jdudulski](https://devforum.zoom.us/u/jdudulski)\
**Replies:** 5\
**Last updated:** [April 10, 2025, 6:36pm UTC](https://devforum.zoom.us/t/limit-of-3-requests-to-register-to-webinar/131298 "2025-04-10T18:36:56Z")

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Hi, would like to understand how zoom treats registration requests to single webinar but different occurrence? Are they treated separately for a rate limit of 3 requests to add a registrant to webinar or consume a shared…

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## [Getting "You do not have permission." as error message on hitting Phone API](https://devforum.zoom.us/t/getting-you-do-not-have-permission-as-error-message-on-hitting-phone-api/130844)

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**Author:** [@aoscodingrpa](https://devforum.zoom.us/u/aoscodingrpa)\
**Replies:** 15\
**Last updated:** [April 11, 2025, 1:49pm UTC](https://devforum.zoom.us/t/getting-you-do-not-have-permission-as-error-message-on-hitting-phone-api/130844 "2025-04-11T13:49:15Z")

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Hi Team, We would like to use the Zoom API to read voicemail transcriptions. We are able to successfully retrieve the voicemailId using the following API endpoint: /phone/users/{userId}/voice\_mails However, when call…

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## [Capture Zoom meeting Recording URL](https://devforum.zoom.us/t/capture-zoom-meeting-recording-url/131252)

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**Author:** [@Likhitha](https://devforum.zoom.us/u/Likhitha)\
**Replies:** 1\
**Last updated:** [April 11, 2025, 1:12pm UTC](https://devforum.zoom.us/t/capture-zoom-meeting-recording-url/131252 "2025-04-11T13:12:55Z")

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Hi! I’m using the Zoom for Salesforce managed package and want to capture the Zoom meeting recording URL when an instant meeting is started from Salesforce. I’ve installed the managed package primarily to sync Zoom Pho…

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## [Redux Errors with Zoom Web SDK Integration](https://devforum.zoom.us/t/redux-errors-with-zoom-web-sdk-integration/131237)

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**Author:** [@Francisco2](https://devforum.zoom.us/u/Francisco2)\
**Replies:** 1\
**Last updated:** [April 11, 2025, 1:05pm UTC](https://devforum.zoom.us/t/redux-errors-with-zoom-web-sdk-integration/131237 "2025-04-11T13:05:48Z")

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Description I’m integrating the Zoom Web SDK into my web application and I’m encountering several minified Redux errors in the console. Error? Error: Minified Redux error #3 Error: Minified Redux error #6 Error: Min…

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## [Problem testing Link Unfurling](https://devforum.zoom.us/t/problem-testing-link-unfurling/131236)

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**Author:** [@Leo](https://devforum.zoom.us/u/Leo)\
**Replies:** 1\
**Last updated:** [April 11, 2025, 1:03pm UTC](https://devforum.zoom.us/t/problem-testing-link-unfurling/131236 "2025-04-11T13:03:56Z")

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Hello Zoom Support, first of all, I am writing this topic using an alternative account to my main Zoom account, as it gets into an endless loop of redirections when trying to sign up here. For my app, I want to test ou…

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## [Zoom scheduled Meeting - Joining Issue - Organisation mandatory field in Registration Form](https://devforum.zoom.us/t/zoom-scheduled-meeting-joining-issue-organisation-mandatory-field-in-registration-form/131291)

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**Author:** [@jammytest1234](https://devforum.zoom.us/u/jammytest1234)\
**Replies:** 2\
**Last updated:** [April 11, 2025, 4:22am UTC](https://devforum.zoom.us/t/zoom-scheduled-meeting-joining-issue-organisation-mandatory-field-in-registration-form/131291 "2025-04-11T04:22:19Z")

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After creating a scheduled meeting, I recently added a ’ Update registration questions’ zoom API call to set questions like ‘last\_name’ & ‘org’ as mandatory in meeting registration form. Before adding this, meeting join…

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## [Not able to access some Webinar Ids for a date range](https://devforum.zoom.us/t/not-able-to-access-some-webinar-ids-for-a-date-range/130514)

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**Author:** [@shilpesh.pillai](https://devforum.zoom.us/u/shilpesh.pillai)\
**Replies:** 10\
**Last updated:** [April 10, 2025, 10:41pm UTC](https://devforum.zoom.us/t/not-able-to-access-some-webinar-ids-for-a-date-range/130514 "2025-04-10T22:41:47Z")

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Hi @elisa.zoom, I have few webinar id’s that has registration between 1st march 2025 and 15th march 2025. However when I try to access the webinars through API I am not able to get through them. IT didn’t pop up in my …

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## [Application not found It may have been deleted or you don’t have permission to view it right now](https://devforum.zoom.us/t/application-not-found-it-may-have-been-deleted-or-you-don-t-have-permission-to-view-it-right-now/131254)

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**Author:** [@Wellington](https://devforum.zoom.us/u/Wellington)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 6:21pm UTC](https://devforum.zoom.us/t/application-not-found-it-may-have-been-deleted-or-you-don-t-have-permission-to-view-it-right-now/131254 "2025-04-10T18:21:31Z")

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I need an app that allows external users to access the endpoint /metrics/meetings/ via SSO Here is my journey so far: I created an app with my free user account (also this app was a user managed app). I was able to …

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## [How to know in advance the expiration date of the refresh token](https://devforum.zoom.us/t/how-to-know-in-advance-the-expiration-date-of-the-refresh-token/131114)

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**Author:** [@suzunosuke.miyahara](https://devforum.zoom.us/u/suzunosuke.miyahara)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 6:16pm UTC](https://devforum.zoom.us/t/how-to-know-in-advance-the-expiration-date-of-the-refresh-token/131114 "2025-04-10T18:16:58Z")

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I have a question about the “refresh token” required to update the ZoomAPI access token. Question: 1 Is there a way to check expiration date of refresh tokens in advance before they expire? If I can check an account w…

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## [Zoom API Limitation: No Option to Set Transcription Language (2025)](https://devforum.zoom.us/t/zoom-api-limitation-no-option-to-set-transcription-language-2025/131253)

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**Author:** [@alvarodamin](https://devforum.zoom.us/u/alvarodamin)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 5:35pm UTC](https://devforum.zoom.us/t/zoom-api-limitation-no-option-to-set-transcription-language-2025/131253 "2025-04-10T17:35:12Z")

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I am using the Zoom API to retrieve the transcript of a cloud-recorded meeting. https://us06web.zoom.us/rec/download/{{download\_url}} However, the transcript is automatically generated in English, which is the system d…

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## [Workspace\_type in list workspaces API returns no results](https://devforum.zoom.us/t/workspace-type-in-list-workspaces-api-returns-no-results/131138)

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**Author:** [@ntakaki](https://devforum.zoom.us/u/ntakaki)\
**Replies:** 3\
**Last updated:** [April 10, 2025, 4:10pm UTC](https://devforum.zoom.us/t/workspace-type-in-list-workspaces-api-returns-no-results/131138 "2025-04-10T16:10:04Z")

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List Workspaces The List Workspaces API at /workspaces When I do not define workspace\_type, I do get results when getting this endpoint. If workspace\_type is defined to one of the enum values listed, then nothing is re…

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## [Zoom workspace reservations not available through the API](https://devforum.zoom.us/t/zoom-workspace-reservations-not-available-through-the-api/131202)

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**Author:** [@deskengmwam](https://devforum.zoom.us/u/deskengmwam)\
**Replies:** 1\
**Last updated:** [April 10, 2025, 3:18pm UTC](https://devforum.zoom.us/t/zoom-workspace-reservations-not-available-through-the-api/131202 "2025-04-10T15:18:36Z")

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Hi, I have an api with the below scopes on its token: user:read:list\_users:admin zoom\_rooms:read:list\_locations:admin zoom\_rooms:read:location:admin workspace:read:list\_workspaces:admin workspace:write:reservation:admin…

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