# API and Webhooks **URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=53 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 54 --- ## [ZoomPhone webhook call events not received](https://devforum.zoom.us/t/zoomphone-webhook-call-events-not-received/127224)
**Author:** [@phonebridge-integ](https://devforum.zoom.us/u/phonebridge-integ)\ **Replies:** 9\ **Last updated:** [March 15, 2025, 6:54pm UTC](https://devforum.zoom.us/t/zoomphone-webhook-call-events-not-received/127224 "2025-03-15T18:54:26Z")
API Endpoint(s) and/or Zoom API Event(s) phone.caller\_ringing, phone.caller\_connected, phone.caller\_ended Description We have not received the above call events to our configured webhook for the specific call made fro… --- ## [Can someone file a bug for contact\_center/engagements/{engagement\_id}/events](https://devforum.zoom.us/t/can-someone-file-a-bug-for-contact-center-engagements-engagement-id-events/129433)
**Author:** [@robert.louis.murphy](https://devforum.zoom.us/u/robert.louis.murphy)\ **Replies:** 3\ **Last updated:** [March 15, 2025, 12:59am UTC](https://devforum.zoom.us/t/can-someone-file-a-bug-for-contact-center-engagements-engagement-id-events/129433 "2025-03-15T00:59:23Z")
This endpoint only works when the engagement is over. Would be useful to be able to look up the events so far during an engagement. Currently, if you try and get the events for and engagment that you got by listing an ag… --- ## [Zoom API user permissions](https://devforum.zoom.us/t/zoom-api-user-permissions/129811)
**Author:** [@Ieva](https://devforum.zoom.us/u/Ieva)\ **Replies:** 1\ **Last updated:** [March 14, 2025, 11:55pm UTC](https://devforum.zoom.us/t/zoom-api-user-permissions/129811 "2025-03-14T23:55:18Z")
Hello all, Another of our IT teams is working with collecting call, message data from Zoom users. They have been doing that for quite some time now and everything was fine. Now it seems like they are not able to receiv… --- ## [The meeting invites when scheduled externally either from Outlook or Zoom App is not flowing into the Zoom Meeting record created in Salesforce](https://devforum.zoom.us/t/the-meeting-invites-when-scheduled-externally-either-from-outlook-or-zoom-app-is-not-flowing-into-the-zoom-meeting-record-created-in-salesforce/129897)
**Author:** [@Sri\_Kandaraj](https://devforum.zoom.us/u/Sri_Kandaraj)\ **Replies:** 1\ **Last updated:** [March 14, 2025, 8:03pm UTC](https://devforum.zoom.us/t/the-meeting-invites-when-scheduled-externally-either-from-outlook-or-zoom-app-is-not-flowing-into-the-zoom-meeting-record-created-in-salesforce/129897 "2025-03-14T20:03:27Z")
Issue: We recently installed the “Zoom for Lightning” application from Salesforce AppExchange to have Zoom as a call center. Besides, as part of our ongoing Proof of Concept (PoC), we did configure and use the Zoom Mee… --- ## [Zoom Phone API - Determining line\_key\_id](https://devforum.zoom.us/t/zoom-phone-api-determining-line-key-id/128312)
**Author:** [@gpieroni](https://devforum.zoom.us/u/gpieroni)\ **Replies:** 6\ **Last updated:** [March 14, 2025, 3:15pm UTC](https://devforum.zoom.us/t/zoom-phone-api-determining-line-key-id/128312 "2025-03-14T15:15:14Z")
API Endpoint(s) and/or Zoom API Event(s) Description Is there a way to determine the line\_key\_id parameter on an unused line key? If the key has previously been defined I can perform a GET first and record the line\_k… --- ## [Duplicate Sessions Caused by Multiple Zoom Webhooks for the Same Meeting Recording](https://devforum.zoom.us/t/duplicate-sessions-caused-by-multiple-zoom-webhooks-for-the-same-meeting-recording/128602)
**Author:** [@zoom-test](https://devforum.zoom.us/u/zoom-test)\ **Replies:** 7\ **Last updated:** [March 14, 2025, 12:05pm UTC](https://devforum.zoom.us/t/duplicate-sessions-caused-by-multiple-zoom-webhooks-for-the-same-meeting-recording/128602 "2025-03-14T12:05:47Z")
Hi Team, We are reaching out to resolve an issue with duplicate sessions caused by receiving multiple Zoom webhooks for the same meeting recording. This results in duplicate sessions being created for our customer. The… --- ## [Can Zoom API Be Used for Online Racing Game Tournaments and Team Coordination?](https://devforum.zoom.us/t/can-zoom-api-be-used-for-online-racing-game-tournaments-and-team-coordination/128565)
**Author:** [@Azam](https://devforum.zoom.us/u/Azam)\ **Replies:** 3\ **Last updated:** [March 13, 2025, 5:36pm UTC](https://devforum.zoom.us/t/can-zoom-api-be-used-for-online-racing-game-tournaments-and-team-coordination/128565 "2025-03-13T17:36:31Z")
I’m exploring innovative ways to integrate Zoom’s features into an online racing game community. Specifically, I’m working on a project related to \[hcracingapk\], where players often collaborate on strategies, share gamep… --- ## [Zoom Phone API ai\_call\_summary\_id how to use](https://devforum.zoom.us/t/zoom-phone-api-ai-call-summary-id-how-to-use/121875)
**Author:** [@andrew.gibson](https://devforum.zoom.us/u/andrew.gibson)\ **Replies:** 9\ **Last updated:** [March 13, 2025, 5:20pm UTC](https://devforum.zoom.us/t/zoom-phone-api-ai-call-summary-id-how-to-use/121875 "2025-03-13T17:20:58Z")
I am trying to use Zoom API to build an integration with our CRM. I’m using this API method to get information about phone call: v2/phone/call\_logs/\ I’m getting the following response { \ **Author:** [@swapna.cheguri](https://devforum.zoom.us/u/swapna.cheguri)\ **Replies:** 2\ **Last updated:** [March 13, 2025, 2:19pm UTC](https://devforum.zoom.us/t/zoom-api-create-user-with-custom-attribute-value/129730 "2025-03-13T14:19:28Z") I have a couple of custom attributes that are already defined from the UI. Now, when I create a user using POST /users api, I am trying to also pass the custom attributes list along with other standard attributes. It is … --- ## [API v2 /usrs/{userId}/token SECRET\_TOKEN is not working and seems unclear what is required](https://devforum.zoom.us/t/api-v2-usrs-userid-token-secret-token-is-not-working-and-seems-unclear-what-is-required/127477)
**Author:** [@shaneonabike](https://devforum.zoom.us/u/shaneonabike)\ **Replies:** 11\ **Last updated:** [March 13, 2025, 2:02pm UTC](https://devforum.zoom.us/t/api-v2-usrs-userid-token-secret-token-is-not-working-and-seems-unclear-what-is-required/127477 "2025-03-13T14:02:53Z")
API Endpoint(s) and/or Zoom API Event(s) The issue pertains to api.zoom.us/v2/users/\_\_USERID\_\_/token) Description So I presently have the ZoomMtg.join working great, but in our situation we need a separate area where … --- ## [Why Are These Permissions Required for OAuth App Integration?](https://devforum.zoom.us/t/why-are-these-permissions-required-for-oauth-app-integration/129582)
**Author:** [@devops3](https://devforum.zoom.us/u/devops3)\ **Replies:** 3\ **Last updated:** [March 13, 2025, 1:35pm UTC](https://devforum.zoom.us/t/why-are-these-permissions-required-for-oauth-app-integration/129582 "2025-03-13T13:35:29Z")
API Endpoint(s) and/or Zoom API Event(s) N/A (OAuth app installation issue) Description I attempted to connect a Zoom OAuth app(App Marketplace), but the following message was displayed: You cannot install the app be… --- ## [Zoom Phone answer the call using API](https://devforum.zoom.us/t/zoom-phone-answer-the-call-using-api/129754)
**Author:** [@Sathish](https://devforum.zoom.us/u/Sathish)\ **Replies:** 0\ **Last updated:** [March 12, 2025, 8:49am UTC](https://devforum.zoom.us/t/zoom-phone-answer-the-call-using-api/129754 "2025-03-12T08:49:54Z")
From my CRM widget application, I need to accept incoming calls received on Zoom. I would like to use an API for this process without having to click manually, but I am unable to find any API to accept the calls. Can you… --- ## [Make /Pick up Phone Call with Zoom API or SDK](https://devforum.zoom.us/t/make-pick-up-phone-call-with-zoom-api-or-sdk/129750)
**Author:** [@AlexHung1](https://devforum.zoom.us/u/AlexHung1)\ **Replies:** 2\ **Last updated:** [March 13, 2025, 2:54am UTC](https://devforum.zoom.us/t/make-pick-up-phone-call-with-zoom-api-or-sdk/129750 "2025-03-13T02:54:16Z")
Im a new Zoom application developer Is there any API that can call someone’s phone using a zoom API? I want make a phone via zoom API or SDK from my Web application Thanks for any helping. --- ## [Trigger Variables in Webhooks](https://devforum.zoom.us/t/trigger-variables-in-webhooks/129692)
**Author:** [@sharvani.rai01](https://devforum.zoom.us/u/sharvani.rai01)\ **Replies:** 1\ **Last updated:** [March 13, 2025, 12:49am UTC](https://devforum.zoom.us/t/trigger-variables-in-webhooks/129692 "2025-03-13T00:49:47Z")
Can we get variables (or can use trigger variables) back in the webhook of the update meeting scheduler hit. While creating a meeting we want to start passing a key “company\_id”. Will it be possible to get the same param… --- ## [404 downloading transcript - transcript available on WebPortal](https://devforum.zoom.us/t/404-downloading-transcript-transcript-available-on-webportal/129736)
**Author:** [@Xtoph](https://devforum.zoom.us/u/Xtoph)\ **Replies:** 2\ **Last updated:** [March 12, 2025, 7:09pm UTC](https://devforum.zoom.us/t/404-downloading-transcript-transcript-available-on-webportal/129736 "2025-03-12T19:09:16Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) /users/\/recordings /meetings/\/recordings Description I’m looking to retrieve transcripts for meetings that occurred prior … --- ## [Zoom Contact Center Web App Integration](https://devforum.zoom.us/t/zoom-contact-center-web-app-integration/129785)
**Author:** [@Shivam1](https://devforum.zoom.us/u/Shivam1)\ **Replies:** 0\ **Last updated:** [March 12, 2025, 6:19pm UTC](https://devforum.zoom.us/t/zoom-contact-center-web-app-integration/129785 "2025-03-12T18:19:46Z")
Zoom Contact Center Integration: Triggering Live Chat from Web App Description I’m integrating Zoom Contact Center with my website and need a way to trigger live chat dynamically based on user actions. What I’ve Tried: … --- ## [Is it possible to create a webhook that is triggered when a registration is created for a webinar in Zoom sessions](https://devforum.zoom.us/t/is-it-possible-to-create-a-webhook-that-is-triggered-when-a-registration-is-created-for-a-webinar-in-zoom-sessions/129376)
**Author:** [@Andrew12](https://devforum.zoom.us/u/Andrew12)\ **Replies:** 2\ **Last updated:** [March 12, 2025, 4:11pm UTC](https://devforum.zoom.us/t/is-it-possible-to-create-a-webhook-that-is-triggered-when-a-registration-is-created-for-a-webinar-in-zoom-sessions/129376 "2025-03-12T16:11:07Z")
I have created a webhook only app that is set to listen to the Webinar Registration has been created event. If I create a registration for a webinar created in Zoom I can see the webhook is triggered. However, if I ad… --- ## [Guidance on Handling Zoom Meeting Rate Limits for High-Volume User Registrations](https://devforum.zoom.us/t/guidance-on-handling-zoom-meeting-rate-limits-for-high-volume-user-registrations/129190)
**Author:** [@Suzanne](https://devforum.zoom.us/u/Suzanne)\ **Replies:** 7\ **Last updated:** [March 12, 2025, 3:40pm UTC](https://devforum.zoom.us/t/guidance-on-handling-zoom-meeting-rate-limits-for-high-volume-user-registrations/129190 "2025-03-12T15:40:19Z")
Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. … --- ## [Error fetching recordings: {"code":4711,"message":"Invalid access token, does not contain scopes:\[cloud\_recording:read:list\_account\_recordings:master\]."}](https://devforum.zoom.us/t/error-fetching-recordings-code-4711-message-invalid-access-token-does-not-contain-scopes-cloud-recordinglist-account-recordings-master/114887)
**Author:** [@relationships](https://devforum.zoom.us/u/relationships)\ **Replies:** 4\ **Last updated:** [March 12, 2025, 1:36pm UTC](https://devforum.zoom.us/t/error-fetching-recordings-code-4711-message-invalid-access-token-does-not-contain-scopes-cloud-recordinglist-account-recordings-master/114887 "2025-03-12T13:36:53Z")
Description I am trying to retrieve a list of cloud recordings in my account. I am the master user and have added all the necessary roles but I am still getting an error when calling the endpoint (https://api.zoom.us/v2… --- ## [Adding zoom room to a meeting](https://devforum.zoom.us/t/adding-zoom-room-to-a-meeting/129650)
**Author:** [@Sebastian3](https://devforum.zoom.us/u/Sebastian3)\ **Replies:** 2\ **Last updated:** [March 11, 2025, 3:20pm UTC](https://devforum.zoom.us/t/adding-zoom-room-to-a-meeting/129650 "2025-03-11T15:20:20Z")
Trying to add a zoom room to an existing meeting. Calling /v2/rooms/{room\_id}/meetings { “jsonrpc”: “2.0”, “method”: “join”, “params”: { “meeting\_number”: {meeting\_number}, “password”: “{password}”, “force\_accept… --- ## [Issue with Webhook Notifications in General App vs. Webhook-only App](https://devforum.zoom.us/t/issue-with-webhook-notifications-in-general-app-vs-webhook-only-app/120780)
**Author:** [@sanuka](https://devforum.zoom.us/u/sanuka)\ **Replies:** 5\ **Last updated:** [November 21, 2024, 9:12pm UTC](https://devforum.zoom.us/t/issue-with-webhook-notifications-in-general-app-vs-webhook-only-app/120780 "2024-11-21T21:12:19Z")
I developed a General app on the Zoom platform to capture webhook notifications for events like meeting.started, meeting.ended, and recording.completed. I configured a notification receiving endpoint to handle these even… --- ## [Are there any available APIs or webhooks that give access to CHAT messages in Contact Center WHILE the engagement is ongoing?](https://devforum.zoom.us/t/are-there-any-available-apis-or-webhooks-that-give-access-to-chat-messages-in-contact-center-while-the-engagement-is-ongoing/129427)
**Author:** [@Palak](https://devforum.zoom.us/u/Palak)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 11:44pm UTC](https://devforum.zoom.us/t/are-there-any-available-apis-or-webhooks-that-give-access-to-chat-messages-in-contact-center-while-the-engagement-is-ongoing/129427 "2025-03-10T23:44:21Z")
API Endpoint(s) and/or Zoom API Event(s) Zoom contact center endpoints Description Are there any available APIs or webhooks that give access to CHAT messages in Contact Center WHILE the engagement is ongoing? Error? … --- ## [Cannot Download Recordings or Transcriptions](https://devforum.zoom.us/t/cannot-download-recordings-or-transcriptions/129368)
**Author:** [@AhmedAhmedEG](https://devforum.zoom.us/u/AhmedAhmedEG)\ **Replies:** 3\ **Last updated:** [March 10, 2025, 11:35pm UTC](https://devforum.zoom.us/t/cannot-download-recordings-or-transcriptions/129368 "2025-03-10T23:35:11Z")
API Endpoint(s) and/or Zoom API Event(s) /phone/recording\_transcript/download /phone/recording/download Description I have been trying to download the recording of my Zoom Phone recordings but everytime I use the “do… --- ## [Enable 3rd party recording token for our workspace and app](https://devforum.zoom.us/t/enable-3rd-party-recording-token-for-our-workspace-and-app/129626)
**Author:** [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 10:34pm UTC](https://devforum.zoom.us/t/enable-3rd-party-recording-token-for-our-workspace-and-app/129626 "2025-03-10T22:34:32Z")
Hello, I’m working on a new zoom app via recall.ai that requires the closed beta feature “3rd party recording token”. Please DM me for organization and app specific information. Thank you. @yoon.conner --- ## [Error code=401 when create a meeting using Java API call](https://devforum.zoom.us/t/error-code-401-when-create-a-meeting-using-java-api-call/129408)
**Author:** [@Glenn1](https://devforum.zoom.us/u/Glenn1)\ **Replies:** 13\ **Last updated:** [March 10, 2025, 9:49pm UTC](https://devforum.zoom.us/t/error-code-401-when-create-a-meeting-using-java-api-call/129408 "2025-03-10T21:49:13Z")
API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/users/me/meetings Description I am trying to use the API for server-to-server Oath create of a meeting and provide the meeting link to my user. To creat… --- ## [Error updating meeting host with Server-to-Server OAuth Account-level app](https://devforum.zoom.us/t/error-updating-meeting-host-with-server-to-server-oauth-account-level-app/129457)
**Author:** [@Phillip\_Mag](https://devforum.zoom.us/u/Phillip_Mag)\ **Replies:** 10\ **Last updated:** [March 10, 2025, 7:06pm UTC](https://devforum.zoom.us/t/error-updating-meeting-host-with-server-to-server-oauth-account-level-app/129457 "2025-03-10T19:06:41Z")
Meetings - Update a meeting Update a meeting API Endpoint (https://developers.zoom.us/docs/api/meetings/#tag/meetings/PATCH/meetings/{meetingId}) Description After creating a meeting using the Create a Meeting API Endpo… --- ## [Create meeting via API returning error 400](https://devforum.zoom.us/t/create-meeting-via-api-returning-error-400/129615)
**Author:** [@Investudy](https://devforum.zoom.us/u/Investudy)\ **Replies:** 6\ **Last updated:** [March 10, 2025, 6:47pm UTC](https://devforum.zoom.us/t/create-meeting-via-api-returning-error-400/129615 "2025-03-10T18:47:34Z")
Hello, I am trying to create a meeting through API. Yesterday the code worked just fine, but today I get error “Request Body should be a valid JSON object.” I have both master and admin scopes, and oauth2 credentials. H… --- ## [Unable to Add marketplace:write:event\_subscription Scope for OAuth App](https://devforum.zoom.us/t/unable-to-add-marketplaceevent-subscription-scope-for-oauth-app/129620)
**Author:** [@Mindbowser](https://devforum.zoom.us/u/Mindbowser)\ **Replies:** 0\ **Last updated:** [March 10, 2025, 2:26pm UTC](https://devforum.zoom.us/t/unable-to-add-marketplaceevent-subscription-scope-for-oauth-app/129620 "2025-03-10T14:26:01Z")
Hi Team, I’m trying to create an event subscription using the following API: https://api.zoom.us/v2/marketplace/app/event\_subscription I’m using an access token obtained through the OAuth flow, but I receive the follo… --- ## [Unable to Add General App to Zoom Channels](https://devforum.zoom.us/t/unable-to-add-general-app-to-zoom-channels/129598)
**Author:** [@nairdheeraj2249](https://devforum.zoom.us/u/nairdheeraj2249)\ **Replies:** 0\ **Last updated:** [March 10, 2025, 11:24am UTC](https://devforum.zoom.us/t/unable-to-add-general-app-to-zoom-channels/129598 "2025-03-10T11:24:08Z")
Hi Everyone, I successfully installed my General Team Chat App in my organization’s Zoom account. However, when users with the roles of Developers or Admins attempt to add the app to a channel, the app name does not app… --- ## [looking for Guidance for Sonic menu website with zoom meeting](https://devforum.zoom.us/t/looking-for-guidance-for-sonic-menu-website-with-zoom-meeting/127549)
**Author:** [@John20](https://devforum.zoom.us/u/John20)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 9:35am UTC](https://devforum.zoom.us/t/looking-for-guidance-for-sonic-menu-website-with-zoom-meeting/127549 "2025-03-10T09:35:30Z")
I hope you’re all doing well! I’m currently working on a project for \[Sonic menu\]((https://www.the-sonicmenu.com/), and I’m exploring ways to integrate our food menu website with Zoom for seamless sharing during virtual … [Previous page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=52) [Next page](https://devforum.zoom.us/c/api-and-webhooks/8.md?page=54)