# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=58

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**Page:** 59

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## [How to get call quality of phone call](https://devforum.zoom.us/t/how-to-get-call-quality-of-phone-call/125966)

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**Author:** [@prcjhk](https://devforum.zoom.us/u/prcjhk)\
**Replies:** 1\
**Last updated:** [February 10, 2025, 1:21am UTC](https://devforum.zoom.us/t/how-to-get-call-quality-of-phone-call/125966 "2025-02-10T01:21:47Z")

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Hello, I am developing a solution related to SBC. One of the features of the solution is to display jitter and packet loss rate related to phone call on the dashboard. In the case of MS Teams, I was able to obtain var…

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## [Delete User API](https://devforum.zoom.us/t/delete-user-api/118765)

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**Author:** [@swapna.cheguri](https://devforum.zoom.us/u/swapna.cheguri)\
**Replies:** 2\
**Last updated:** [February 7, 2025, 8:27pm UTC](https://devforum.zoom.us/t/delete-user-api/118765 "2025-02-07T20:27:20Z")

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I want to permanently delete(using the API) the user with out any transfer. How can I achieve this? I am using action as “delete” and looks like “transfer\_email” is required.

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## [How can I check daily use of api rate by zoom id?](https://devforum.zoom.us/t/how-can-i-check-daily-use-of-api-rate-by-zoom-id/126004)

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**Author:** [@junmannnyoon](https://devforum.zoom.us/u/junmannnyoon)\
**Replies:** 1\
**Last updated:** [February 7, 2025, 6:38pm UTC](https://devforum.zoom.us/t/how-can-i-check-daily-use-of-api-rate-by-zoom-id/126004 "2025-02-07T18:38:56Z")

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I found how to check the remaining rate limit in another post. But how do I check the usage details of daily limit of api rate by zoom id of specific user? I’m receiving errors at specific intervals, and I absolutel…

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## [API Returns User does not exist - But Webhook Events Received for User](https://devforum.zoom.us/t/api-returns-user-does-not-exist-but-webhook-events-received-for-user/126091)

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**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\
**Replies:** 0\
**Last updated:** [February 6, 2025, 9:26pm UTC](https://devforum.zoom.us/t/api-returns-user-does-not-exist-but-webhook-events-received-for-user/126091 "2025-02-06T21:26:12Z")

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Endpoint: https://api.zoom.us/v2/phone/users/{user’s email address} We are trying to use this endpoint to get a user 's record with their Zoom account email address. We receive webhook events for this user’s Zoom accou…

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## [I want to retrieve data related to the user in Zoom events when they enter a meeting. How can I achieve this? I have tried obtaining this by sending a query in the Zoom link and tracking the person using Zoom webhooks. Please help me with this](https://devforum.zoom.us/t/i-want-to-retrieve-data-related-to-the-user-in-zoom-events-when-they-enter-a-meeting-how-can-i-achieve-this-i-have-tried-obtaining-this-by-sending-a-query-in-the-zoom-link-and-tracking-the-person-using-zoom-webhooks-please-help-me-with-this/125994)

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**Author:** [@Dnyana](https://devforum.zoom.us/u/Dnyana)\
**Replies:** 1\
**Last updated:** [February 7, 2025, 3:36pm UTC](https://devforum.zoom.us/t/i-want-to-retrieve-data-related-to-the-user-in-zoom-events-when-they-enter-a-meeting-how-can-i-achieve-this-i-have-tried-obtaining-this-by-sending-a-query-in-the-zoom-link-and-tracking-the-person-using-zoom-webhooks-please-help-me-with-this/125994 "2025-02-07T15:36:52Z")

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I have a platform that schedules meetings. The meetings are scheduled by the coaches. These are zoom meetings. When a coach schedules a meeting. User can join this meeting. 1.⁠ ⁠every user has a rollno associated with t…

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## [Zoom API: "Invalid access token, does not contain permissions:\[User:Edit\]" error when updating livestream settings](https://devforum.zoom.us/t/zoom-api-invalid-access-token-does-not-contain-permissions-user-edit-error-when-updating-livestream-settings/126147)

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**Author:** [@nishika](https://devforum.zoom.us/u/nishika)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 11:05am UTC](https://devforum.zoom.us/t/zoom-api-invalid-access-token-does-not-contain-permissions-user-edit-error-when-updating-livestream-settings/126147 "2025-02-07T11:05:05Z")

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Hi, I am trying to update the livestream settings for a Zoom meeting using the API endpoint: PATCH https://api.zoom.us/v2/meetings/{meetingId}/livestream My program starts a Zoom meeting and then attempts to update th…

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## [Enabling or Disabling AI Companion via User/Group Update API](https://devforum.zoom.us/t/enabling-or-disabling-ai-companion-via-user-group-update-api/119727)

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**Author:** [@waynejohnson](https://devforum.zoom.us/u/waynejohnson)\
**Replies:** 2\
**Last updated:** [February 7, 2025, 10:48am UTC](https://devforum.zoom.us/t/enabling-or-disabling-ai-companion-via-user-group-update-api/119727 "2025-02-07T10:48:08Z")

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Does anyone know if this is a possibility or not or if it’s something that’s just not implemented yet? Was hoping to programmatically grant access to the AI companion and it’s features via API instead of having to either…

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## [How to Receive Zoom Webhooks in Salesforce Without an Experience Site?](https://devforum.zoom.us/t/how-to-receive-zoom-webhooks-in-salesforce-without-an-experience-site/126125)

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**Author:** [@cafer](https://devforum.zoom.us/u/cafer)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 7:22am UTC](https://devforum.zoom.us/t/how-to-receive-zoom-webhooks-in-salesforce-without-an-experience-site/126125 "2025-02-07T07:22:55Z")

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We are working on a Salesforce and Zoom integration. We can create Zoom meetings via the Zoom API from Salesforce. To receive meeting data after completion, we want to use Zoom webhooks. Currently, we have set up an Exp…

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## [Getting { reason: "Invalid Token!", error: "invalid\_grant"} when trying to refresh access token](https://devforum.zoom.us/t/getting-reason-invalid-token-error-invalid-grant-when-trying-to-refresh-access-token/126123)

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**Author:** [@harir](https://devforum.zoom.us/u/harir)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 6:32am UTC](https://devforum.zoom.us/t/getting-reason-invalid-token-error-invalid-grant-when-trying-to-refresh-access-token/126123 "2025-02-07T06:32:50Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) https://zoom.us/oauth/token Description Sporadically receiving error message when trying to refresh access token for few users of our app. Enc…

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## [Empty Source tracking values](https://devforum.zoom.us/t/empty-source-tracking-values/126122)

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**Author:** [@Mostafa\_hassan](https://devforum.zoom.us/u/Mostafa_hassan)\
**Replies:** 0\
**Last updated:** [February 7, 2025, 6:32am UTC](https://devforum.zoom.us/t/empty-source-tracking-values/126122 "2025-02-07T06:32:37Z")

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Hi Guys, I am trying to retrieve webinar registerant source tracking. the payload has the parameters but has no values. which end point can show the tracking source for an individual ?

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## [Possible to modify code for Zoom registration page](https://devforum.zoom.us/t/possible-to-modify-code-for-zoom-registration-page/126098)

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**Author:** [@kzaloudek](https://devforum.zoom.us/u/kzaloudek)\
**Replies:** 0\
**Last updated:** [February 6, 2025, 10:49pm UTC](https://devforum.zoom.us/t/possible-to-modify-code-for-zoom-registration-page/126098 "2025-02-06T22:49:32Z")

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Hi, Zoom Support suggested a post! Wondering if it is possible to modify the code of a specific webinar registration page? We were interested in adding some custom events/javascript. Any idea how and if this is possib…

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## [How can we prevent duplicated participants in meeting?](https://devforum.zoom.us/t/how-can-we-prevent-duplicated-participants-in-meeting/125174)

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**Author:** [@bcntechs](https://devforum.zoom.us/u/bcntechs)\
**Replies:** 5\
**Last updated:** [February 6, 2025, 10:29pm UTC](https://devforum.zoom.us/t/how-can-we-prevent-duplicated-participants-in-meeting/125174 "2025-02-06T22:29:26Z")

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Note: why are links not allowed?? It literally asks in the post writing prompt to use links for context. We are using the Meeting SK for web (developers DOT zoom DOT us/docs/meeting-sdk/web/client-view/meetings/) to hav…

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## [Retrieve Account Number From Marketplace App Webhook Payload](https://devforum.zoom.us/t/retrieve-account-number-from-marketplace-app-webhook-payload/125881)

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**Author:** [@rob.duram](https://devforum.zoom.us/u/rob.duram)\
**Replies:** 1\
**Last updated:** [February 6, 2025, 9:46pm UTC](https://devforum.zoom.us/t/retrieve-account-number-from-marketplace-app-webhook-payload/125881 "2025-02-06T21:46:31Z")

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We have built a Marketplace General App (currently in DEV mode) and enabled webhook subscriptions for Zoom Rooms. We intend to have Zoom customers add our app to their account and for us to receive those notifications t…

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## [Zoom Reporting integrated into Hubspot](https://devforum.zoom.us/t/zoom-reporting-integrated-into-hubspot/125859)

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**Author:** [@Rosie](https://devforum.zoom.us/u/Rosie)\
**Replies:** 1\
**Last updated:** [February 6, 2025, 9:57am UTC](https://devforum.zoom.us/t/zoom-reporting-integrated-into-hubspot/125859 "2025-02-06T09:57:14Z")

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Hi There, Has anybody successfully integrated the Zoom User Reports (Analytics & Reports \> Zoom Phone \> User Performance reports \> Specific User) into hubspot? I have not been able to pull through heneral information su…

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## [Identify Practice session and real session time webinar](https://devforum.zoom.us/t/identify-practice-session-and-real-session-time-webinar/122331)

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**Author:** [@parth2](https://devforum.zoom.us/u/parth2)\
**Replies:** 3\
**Last updated:** [February 6, 2025, 4:13pm UTC](https://devforum.zoom.us/t/identify-practice-session-and-real-session-time-webinar/122331 "2025-02-06T16:13:31Z")

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I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of …

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## [When recording a session, some participants were not recorded](https://devforum.zoom.us/t/when-recording-a-session-some-participants-were-not-recorded/125915)

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**Author:** [@masato.yamauchi](https://devforum.zoom.us/u/masato.yamauchi)\
**Replies:** 0\
**Last updated:** [February 4, 2025, 7:51am UTC](https://devforum.zoom.us/t/when-recording-a-session-some-participants-were-not-recorded/125915 "2025-02-04T07:51:51Z")

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When recording a session, all participants should be recorded. However, we have encountered an issue where only some participants were recorded. I think the participants were probably able to converse with each other. …

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## [Rate Limit counter was not spent when I called "Add a meeting registrant"](https://devforum.zoom.us/t/rate-limit-counter-was-not-spent-when-i-called-add-a-meeting-registrant/125510)

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**Author:** [@user4](https://devforum.zoom.us/u/user4)\
**Replies:** 4\
**Last updated:** [February 6, 2025, 1:53am UTC](https://devforum.zoom.us/t/rate-limit-counter-was-not-spent-when-i-called-add-a-meeting-registrant/125510 "2025-02-06T01:53:22Z")

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API Endpoint(s) and/or Zoom API Event(s) /meetings/{meetingId}/registrants Description I attempted to send requests to /meetings/${meetingId}/registrants five times using Promise.all, and all requests were successful. …

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## [Refresh token expiring unexpectedly](https://devforum.zoom.us/t/refresh-token-expiring-unexpectedly/125735)

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**Author:** [@SalesKik](https://devforum.zoom.us/u/SalesKik)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 6:47pm UTC](https://devforum.zoom.us/t/refresh-token-expiring-unexpectedly/125735 "2025-02-05T18:47:53Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Context: refreshing access token Description Refresh token returns invalid\_grant error after 60 minutes even though expiration is 90 days. (Ap…

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## [Getting recordings for deleted meetings](https://devforum.zoom.us/t/getting-recordings-for-deleted-meetings/125045)

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**Author:** [@wtaggart](https://devforum.zoom.us/u/wtaggart)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 6:44pm UTC](https://devforum.zoom.us/t/getting-recordings-for-deleted-meetings/125045 "2025-02-05T18:44:36Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Description I am building the deleteMeeting funcitonality for my application. I’m wondering that if I delete the meeting via the zoom API here…

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## [/virtual\_agent/report/engagements endpoint not returning query\_summary section](https://devforum.zoom.us/t/virtual-agent-report-engagements-endpoint-not-returning-query-summary-section/124495)

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**Author:** [@jeff.ricards](https://devforum.zoom.us/u/jeff.ricards)\
**Replies:** 7\
**Last updated:** [February 5, 2025, 6:40pm UTC](https://devforum.zoom.us/t/virtual-agent-report-engagements-endpoint-not-returning-query-summary-section/124495 "2025-02-05T18:40:01Z")

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We stopped seeing the query\_summary section of the response data from the Get ZVA engagements endpoint. We see the new intent\_summary section, but it looks like the query\_summary section has disappeared. It’s not returne…

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## [Error while updating a collaborator's role for a whiteboard](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485)

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**Author:** [@newbieDev](https://devforum.zoom.us/u/newbieDev)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 4:02pm UTC](https://devforum.zoom.us/t/error-while-updating-a-collaborators-role-for-a-whiteboard/125485 "2025-02-05T16:02:34Z")

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Hi, I am trying to use patch request to update whiteboard collaborator (For some reasons i am unable to insert APIs link ) even though proper scopes are in place and with an active access token I am unable to update the…

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## [Send custom fields along with new meeting registration and back those fields in webhook](https://devforum.zoom.us/t/send-custom-fields-along-with-new-meeting-registration-and-back-those-fields-in-webhook/124216)

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**Author:** [@insynczoomdev](https://devforum.zoom.us/u/insynczoomdev)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 2:51pm UTC](https://devforum.zoom.us/t/send-custom-fields-along-with-new-meeting-registration-and-back-those-fields-in-webhook/124216 "2025-02-05T14:51:36Z")

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post /users/{userId}/meetings Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) meeting.ended Description How to send custom fileds in zoom new meeting url and same custom fields needs to be …

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## [Redirect URL is required. (4,700)](https://devforum.zoom.us/t/redirect-url-is-required-4-700/125980)

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**Author:** [@Nur](https://devforum.zoom.us/u/Nur)\
**Replies:** 0\
**Last updated:** [February 5, 2025, 12:58pm UTC](https://devforum.zoom.us/t/redirect-url-is-required-4-700/125980 "2025-02-05T12:58:11Z")

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Hello, I am curently having problem with server to server Oauth app that i have created. App should be usable for useres that have been connected to main ac. Ap works when i am using main ac, but when i want to install a…

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## [Get dowloadable url from API (Recordings)](https://devforum.zoom.us/t/get-dowloadable-url-from-api-recordings/125972)

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**Author:** [@Tamara](https://devforum.zoom.us/u/Tamara)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 10:21am UTC](https://devforum.zoom.us/t/get-dowloadable-url-from-api-recordings/125972 "2025-02-05T10:21:17Z")

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so i can get recording url and passwords in api but i need to contruct url so i can feed it into next API. i tried chatgpt ans got this url format url = “Error - Zoom” but it does not work for some reason, it stiil ask…

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## [Error in adding webinar registrant by API](https://devforum.zoom.us/t/error-in-adding-webinar-registrant-by-api/125502)

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**Author:** [@Amity](https://devforum.zoom.us/u/Amity)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 9:01am UTC](https://devforum.zoom.us/t/error-in-adding-webinar-registrant-by-api/125502 "2025-02-05T09:01:28Z")

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Hi , I want to add registrants to a webinar using the API request. I’m trying to post data but I’m getting the error response: { “code”: 124, “message”: “Invalid access token.” } Please check this and help with a s…

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## [What actions are counted in the API rate limit?](https://devforum.zoom.us/t/what-actions-are-counted-in-the-api-rate-limit/125906)

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**Author:** [@junmannnyoon](https://devforum.zoom.us/u/junmannnyoon)\
**Replies:** 1\
**Last updated:** [February 5, 2025, 6:38am UTC](https://devforum.zoom.us/t/what-actions-are-counted-in-the-api-rate-limit/125906 "2025-02-05T06:38:51Z")

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I am having You have exceeded the daily rate limit (100) I was informed that daily rate is per user in my account. In my web, I am using two endpoints to enter the meeting. ‘/oauth/token?grant\_type=account\_credential…

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## [Cloud Recordings location](https://devforum.zoom.us/t/cloud-recordings-location/125498)

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**Author:** [@Aleksandr1](https://devforum.zoom.us/u/Aleksandr1)\
**Replies:** 3\
**Last updated:** [February 5, 2025, 1:17am UTC](https://devforum.zoom.us/t/cloud-recordings-location/125498 "2025-02-05T01:17:10Z")

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API Endpoint(s) and/or Zoom API Event(s) I’m working with the \[Get Account Recordings endpoint: GET /v2/accounts/{accountId}/recordings Description I have multiple cloud recordings stored in two different data center…

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## [Invalid Redirect(4700) Error when OAuth flow - not redirecting to django url](https://devforum.zoom.us/t/invalid-redirect-4700-error-when-oauth-flow-not-redirecting-to-django-url/125813)

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**Author:** [@sandesh](https://devforum.zoom.us/u/sandesh)\
**Replies:** 0\
**Last updated:** [February 3, 2025, 3:07am UTC](https://devforum.zoom.us/t/invalid-redirect-4700-error-when-oauth-flow-not-redirecting-to-django-url/125813 "2025-02-03T03:07:37Z")

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Format Your New Topic as Follows: OAuth Redirect URL https://vroombaby.com/oauth/callback :magnifying\_glass\_tilted\_left: Debug: OAuth URL -\> https://zoom.us/oauth/authorize?response\_type=code&client\_id=qZ1AcO6JRNWKkk89G…

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## [How to make Zoom Attendance Tracker?](https://devforum.zoom.us/t/how-to-make-zoom-attendance-tracker/125702)

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**Author:** [@Khoa](https://devforum.zoom.us/u/Khoa)\
**Replies:** 2\
**Last updated:** [February 3, 2025, 11:59pm UTC](https://devforum.zoom.us/t/how-to-make-zoom-attendance-tracker/125702 "2025-02-03T23:59:57Z")

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0 I am making a web app for a client and they would like to integrate an attendance tracker. My idea for it is that they would enter the meeting link and start time and, at the correct time, the app would spawn a bot th…

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## [Registrant\_id Missing in participant\_role\_changed Webhook Payload](https://devforum.zoom.us/t/registrant-id-missing-in-participant-role-changed-webhook-payload/125559)

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**Author:** [@jhp0621](https://devforum.zoom.us/u/jhp0621)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 8:57pm UTC](https://devforum.zoom.us/t/registrant-id-missing-in-participant-role-changed-webhook-payload/125559 "2025-02-03T20:57:53Z")

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According to the Zoom API documentation, the meeting.participant\_role\_changed webhook event should include a registrant\_id field in the participant object. However, in our testing, the registrant\_id is missing from the w…

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