# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=59

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 60

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## [Issue with OAuth Access and Refresh Tokens for Multiple Scopes](https://devforum.zoom.us/t/issue-with-oauth-access-and-refresh-tokens-for-multiple-scopes/123628)

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**Author:** [@gbpunithgowda](https://devforum.zoom.us/u/gbpunithgowda)\
**Replies:** 3\
**Last updated:** [February 3, 2025, 8:39pm UTC](https://devforum.zoom.us/t/issue-with-oauth-access-and-refresh-tokens-for-multiple-scopes/123628 "2025-02-03T20:39:04Z")

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I am currently developing an application using the Zoom API and have encountered an issue with the OAuth authorization process. Specifically, I am able to successfully obtain the access and refresh tokens when requesting…

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## [API - Custom Questions](https://devforum.zoom.us/t/api-custom-questions/125623)

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**Author:** [@droberts](https://devforum.zoom.us/u/droberts)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 8:38pm UTC](https://devforum.zoom.us/t/api-custom-questions/125623 "2025-02-03T20:38:10Z")

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We are managing event registrations outside of Zoom but will be adding registrants to a Zoom webinar/meeting via API. Is there a way to send custom registration questions to Zoom via API when adding a registrant? Can w…

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## [Accessing Billing Invoices via API](https://devforum.zoom.us/t/accessing-billing-invoices-via-api/125375)

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**Author:** [@Lucia](https://devforum.zoom.us/u/Lucia)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 8:33pm UTC](https://devforum.zoom.us/t/accessing-billing-invoices-via-api/125375 "2025-02-03T20:33:04Z")

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I am reaching out to seek assistance regarding accessing billing invoice information through the Zoom API. I am currently working on automating a workflow to retrieve invoice details for integration with our accounting s…

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## [No De-authorization Webhook Option in Development App](https://devforum.zoom.us/t/no-de-authorization-webhook-option-in-development-app/125496)

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**Author:** [@Tamir](https://devforum.zoom.us/u/Tamir)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 8:21pm UTC](https://devforum.zoom.us/t/no-de-authorization-webhook-option-in-development-app/125496 "2025-02-03T20:21:38Z")

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Hi Zoom Developer Community, I’ve noticed that there’s no option to configure de-authorization webhooks for development apps, while this feature is available in production apps. Current Situation: In production apps,…

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## [Retrieving Zoom Account Name](https://devforum.zoom.us/t/retrieving-zoom-account-name/125551)

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**Author:** [@deleonjose129](https://devforum.zoom.us/u/deleonjose129)\
**Replies:** 6\
**Last updated:** [February 3, 2025, 6:08pm UTC](https://devforum.zoom.us/t/retrieving-zoom-account-name/125551 "2025-02-03T18:08:29Z")

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Hello, when logged into the Zoom Dashboard I can navigate to Admin/Account Management/Account profile which lets me see the name and number of my account. I’m trying to do the same thing with the API and have figured ou…

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## [Issue with \`has\_recording: false\` in Queue Call Event Payload](https://devforum.zoom.us/t/issue-with-has-recording-false-in-queue-call-event-payload/125669)

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**Author:** [@Atif1](https://devforum.zoom.us/u/Atif1)\
**Replies:** 3\
**Last updated:** [February 3, 2025, 5:13pm UTC](https://devforum.zoom.us/t/issue-with-has-recording-false-in-queue-call-event-payload/125669 "2025-02-03T17:13:20Z")

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Hello, I am experiencing an issue where the event payload for a Queue call (shared number) returns "has\_recording": false, even though the call recording exists in the Zoom admin panel. While researching, I came across…

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## [Queue Chart Report - Voice - Queue - Agent Counts (API version)](https://devforum.zoom.us/t/queue-chart-report-voice-queue-agent-counts-api-version/125659)

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**Author:** [@ckiaha](https://devforum.zoom.us/u/ckiaha)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 5:12pm UTC](https://devforum.zoom.us/t/queue-chart-report-voice-queue-agent-counts-api-version/125659 "2025-02-03T17:12:48Z")

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Hi We are using the Queue Chart Report for our Counts of Calls (Inbounds and Outbounds) for a Queue and also the Agent Counts underlying that queue. What Zoom API will we be using? For example For January 15 , PV PBX…

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## [Can not delete Zoom meeting created from ZoomWorkplace in GG Calendar](https://devforum.zoom.us/t/can-not-delete-zoom-meeting-created-from-zoomworkplace-in-gg-calendar/124918)

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**Author:** [@testncc37](https://devforum.zoom.us/u/testncc37)\
**Replies:** 4\
**Last updated:** [February 3, 2025, 3:35pm UTC](https://devforum.zoom.us/t/can-not-delete-zoom-meeting-created-from-zoomworkplace-in-gg-calendar/124918 "2025-02-03T15:35:37Z")

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API Endpoint(s) and/or Zoom API Event(s) \* Description Can not delete zoom event from GG Calendar Error? Zoom and Google Calendar are linked. When creating an event from Zoom Workplace, the event is reflected in Goo…

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## [User License Type via webhook or API](https://devforum.zoom.us/t/user-license-type-via-webhook-or-api/89867)

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**Author:** [@gibron](https://devforum.zoom.us/u/gibron)\
**Replies:** 6\
**Last updated:** [February 3, 2025, 2:32pm UTC](https://devforum.zoom.us/t/user-license-type-via-webhook-or-api/89867 "2025-02-03T14:32:09Z")

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What API or webbook event can provide whether or not a user has a business license? Get user settings appears to have boolean values for specific entitlement scenarios such as zoom\_iq\_for\_sales, but none translate clear…

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## [Issue with Webhook Setup in Zoom – Unable to Validate URL](https://devforum.zoom.us/t/issue-with-webhook-setup-in-zoom-unable-to-validate-url/125621)

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**Author:** [@levy](https://devforum.zoom.us/u/levy)\
**Replies:** 2\
**Last updated:** [February 3, 2025, 12:24pm UTC](https://devforum.zoom.us/t/issue-with-webhook-setup-in-zoom-unable-to-validate-url/125621 "2025-02-03T12:24:05Z")

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hi I am writing regarding an issue I’m encountering while setting up a Webhook for events in Zoom. I am trying to set up a Webhook to receive updates on webinar registrations (and other events such as webinar start and …

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## [Is it possible to create a registration after a Zoom events webinar has ended](https://devforum.zoom.us/t/is-it-possible-to-create-a-registration-after-a-zoom-events-webinar-has-ended/125245)

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**Author:** [@Andrew12](https://devforum.zoom.us/u/Andrew12)\
**Replies:** 2\
**Last updated:** [February 3, 2025, 11:44am UTC](https://devforum.zoom.us/t/is-it-possible-to-create-a-registration-after-a-zoom-events-webinar-has-ended/125245 "2025-02-03T11:44:21Z")

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We are using webinars in Zoom Events and want to create registrations after the webinar has ended so new attendees can access the recording on-demand. When using /zoom\_events/events/{eventId}/tickets to create a registr…

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## [To download zoom cloud recording in bulk](https://devforum.zoom.us/t/to-download-zoom-cloud-recording-in-bulk/125579)

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**Author:** [@Adesh](https://devforum.zoom.us/u/Adesh)\
**Replies:** 3\
**Last updated:** [February 3, 2025, 6:16am UTC](https://devforum.zoom.us/t/to-download-zoom-cloud-recording-in-bulk/125579 "2025-02-03T06:16:20Z")

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Hello everyone, I hope you are doing well. I am planning to download Zoom cloud recordings using the API. I would like to know whether this is possible, and if so, how I can implement it. Any guidance on the steps or re…

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## [Unable to use Zoom App on Experience Cloud in salesforce](https://devforum.zoom.us/t/unable-to-use-zoom-app-on-experience-cloud-in-salesforce/87316)

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**Author:** [@rsurratt](https://devforum.zoom.us/u/rsurratt)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 5:06am UTC](https://devforum.zoom.us/t/unable-to-use-zoom-app-on-experience-cloud-in-salesforce/87316 "2025-02-03T05:06:12Z")

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Hello Team, As we have done a Zoom for Salesforce Integration, and most of our Sales Team are using Experience Cloud (Partner Community License User ) for Contacting the Customers, But we are unable to use Zoom App on …

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## [How to get the participants list of an ongoing meeting](https://devforum.zoom.us/t/how-to-get-the-participants-list-of-an-ongoing-meeting/90993)

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**Author:** [@abdealiloko](https://devforum.zoom.us/u/abdealiloko)\
**Replies:** 2\
**Last updated:** [June 30, 2023, 5:47am UTC](https://devforum.zoom.us/t/how-to-get-the-participants-list-of-an-ongoing-meeting/90993 "2023-06-30T05:47:52Z")

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API Endpoint(s) and/or Zoom API Event(s) Meetings API Description I am trying to create a script which fetches a list of all the participants of a zoom ID I have joined currently. And at the 2minute mark, automatical…

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## [ZOOM CC - Voice Call Log API Fetch Limit at 100 pages](https://devforum.zoom.us/t/zoom-cc-voice-call-log-api-fetch-limit-at-100-pages/125706)

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**Author:** [@ereyes](https://devforum.zoom.us/u/ereyes)\
**Replies:** 0\
**Last updated:** [February 1, 2025, 2:45am UTC](https://devforum.zoom.us/t/zoom-cc-voice-call-log-api-fetch-limit-at-100-pages/125706 "2025-02-01T02:45:13Z")

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Hi. I’m experiencing the same issue described in this topic REST API pagination. Does anyone have status update on whether we can expect a solution soon? Best, Ed

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## [Website Embedding Zoom Meetings – Best Practices for Performance](https://devforum.zoom.us/t/website-embedding-zoom-meetings-best-practices-for-performance/125704)

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**Author:** [@Luisa](https://devforum.zoom.us/u/Luisa)\
**Replies:** 0\
**Last updated:** [February 1, 2025, 1:31am UTC](https://devforum.zoom.us/t/website-embedding-zoom-meetings-best-practices-for-performance/125704 "2025-02-01T01:31:37Z")

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I’m working on optimizing my website The Time Magazine and considering embedding Zoom meetings for live discussions and expert panels. However, I’m concerned about the impact on website speed and performance. I’ve looke…

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## [Retrieve a meeting's recordings](https://devforum.zoom.us/t/retrieve-a-meetings-recordings/2519)

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**Author:** [@Roberto\_Guerra](https://devforum.zoom.us/u/Roberto_Guerra)\
**Replies:** 3\
**Last updated:** [January 31, 2025, 9:26pm UTC](https://devforum.zoom.us/t/retrieve-a-meetings-recordings/2519 "2025-01-31T21:26:17Z")

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I’m trying to retrieve a meeting’s recording with the new API. I have verified that the recording exists by going to the Recording Management page. However, when I try to use the API, I get an error saying “There is no r…

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## [Does adding a webhook event to an existing published Zoom app require resubmission?](https://devforum.zoom.us/t/does-adding-a-webhook-event-to-an-existing-published-zoom-app-require-resubmission/121566)

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**Author:** [@platformadmin](https://devforum.zoom.us/u/platformadmin)\
**Replies:** 3\
**Last updated:** [January 31, 2025, 1:15am UTC](https://devforum.zoom.us/t/does-adding-a-webhook-event-to-an-existing-published-zoom-app-require-resubmission/121566 "2025-01-31T01:15:00Z")

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Our Zoom app has already been reviewed and published with the meeting:read and meeting:write scopes. We are now planning to integrate a Zoom webhook for the participant\_joined and participant\_left events, which require t…

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## [How to retrieve number of pro/business licenses on account?](https://devforum.zoom.us/t/how-to-retrieve-number-of-pro-business-licenses-on-account/121591)

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**Author:** [@mees](https://devforum.zoom.us/u/mees)\
**Replies:** 1\
**Last updated:** [January 30, 2025, 10:17pm UTC](https://devforum.zoom.us/t/how-to-retrieve-number-of-pro-business-licenses-on-account/121591 "2025-01-30T22:17:08Z")

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Does anyone have an idea on how to get the number of licenses there are for the zoom account? I’ve tried: GET https://api.zoom.us/v2/accounts/me/plans And billing endpoints, however most billing endpoints give an erro…

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## [Add Registrant for a Recurring Webinar response (Missing Data)](https://devforum.zoom.us/t/add-registrant-for-a-recurring-webinar-response-missing-data/125459)

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**Author:** [@kupadhyaya](https://devforum.zoom.us/u/kupadhyaya)\
**Replies:** 2\
**Last updated:** [January 30, 2025, 8:32pm UTC](https://devforum.zoom.us/t/add-registrant-for-a-recurring-webinar-response-missing-data/125459 "2025-01-30T20:32:24Z")

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Description We have two recurring Webinars setups in two environments the same way and are testing the registration piece through our Services by calling the Adding a Webinar Registrant API. In one environment, we get …

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## [Inconsistent attendance duration in reports and API](https://devforum.zoom.us/t/inconsistent-attendance-duration-in-reports-and-api/125475)

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**Author:** [@Chris\_Inflexion](https://devforum.zoom.us/u/Chris_Inflexion)\
**Replies:** 1\
**Last updated:** [January 30, 2025, 7:21pm UTC](https://devforum.zoom.us/t/inconsistent-attendance-duration-in-reports-and-api/125475 "2025-01-30T19:21:24Z")

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We are finding serious inconsistency in meeting attendee duration information from zoom. Within the reporting dashboard we are finding attendees with 0 duration recorded in the participants report while the correct dura…

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## [Not being able to access API with general or admin apps](https://devforum.zoom.us/t/not-being-able-to-access-api-with-general-or-admin-apps/125542)

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**Author:** [@cletham](https://devforum.zoom.us/u/cletham)\
**Replies:** 3\
**Last updated:** [January 30, 2025, 2:19pm UTC](https://devforum.zoom.us/t/not-being-able-to-access-api-with-general-or-admin-apps/125542 "2025-01-30T14:19:04Z")

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Format Your New Topic as Follows: not being able to access API with general or admin apps Description I was asked to look into accessing the zoom API for my company. so i started by creating a General app to start off …

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## [API How to add a target to members](https://devforum.zoom.us/t/api-how-to-add-a-target-to-members/125595)

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**Author:** [@pascal.fr](https://devforum.zoom.us/u/pascal.fr)\
**Replies:** 0\
**Last updated:** [January 30, 2025, 1:55pm UTC](https://devforum.zoom.us/t/api-how-to-add-a-target-to-members/125595 "2025-01-30T13:55:45Z")

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Hi, From the API, is it possible to add administrators to a call queue? I saw that members must first be added to a role. POST {{baseUrl}}/phone/roles/:roleId/members { "copy\_targets": false, "copy\_all\_membe…

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## [How to set Zoom Workplace License?](https://devforum.zoom.us/t/how-to-set-zoom-workplace-license/125563)

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**Author:** [@jferguson](https://devforum.zoom.us/u/jferguson)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 11:44pm UTC](https://devforum.zoom.us/t/how-to-set-zoom-workplace-license/125563 "2025-01-29T23:44:43Z")

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I would like to be able to set a user to a Zoom Workplace between “Basic” and “License”. I’m able to make that change using the API PATCH “/users/” with the body ‘{“type”:1}’ and ‘{“type”:2}’. However, when I set the use…

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## [Updating Registrant Custom Question Post Registration](https://devforum.zoom.us/t/updating-registrant-custom-question-post-registration/125438)

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**Author:** [@droberts](https://devforum.zoom.us/u/droberts)\
**Replies:** 3\
**Last updated:** [January 29, 2025, 7:02pm UTC](https://devforum.zoom.us/t/updating-registrant-custom-question-post-registration/125438 "2025-01-29T19:02:20Z")

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Hello, is there a way to add a registrants custom questions after they have registered into Zoom? We are currently going to need to manually register users into Zoom based off our registrations in our CRM. In the future…

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## [How to deploy an app to an entire company?](https://devforum.zoom.us/t/how-to-deploy-an-app-to-an-entire-company/125037)

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**Author:** [@Delenta](https://devforum.zoom.us/u/Delenta)\
**Replies:** 9\
**Last updated:** [January 29, 2025, 6:34pm UTC](https://devforum.zoom.us/t/how-to-deploy-an-app-to-an-entire-company/125037 "2025-01-29T18:34:17Z")

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I have a company of about 50 users and all want to connect to zoom via our API based app. Is there a way of doing this that doesn’t mean all 50 have to manually connect via oauth?

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## [Zoom Team Chat API Encrypted Messages](https://devforum.zoom.us/t/zoom-team-chat-api-encrypted-messages/125541)

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**Author:** [@mbourque1](https://devforum.zoom.us/u/mbourque1)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 4:07pm UTC](https://devforum.zoom.us/t/zoom-team-chat-api-encrypted-messages/125541 "2025-01-29T16:07:53Z")

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I’m trying to use the Zoom Team Chat API to get lists of user messages. Some messages get returned as “This is an encrypted message” but some do not. I’ve checked settings and it seems that Advanced Encryption is turned …

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## [No endpoint exposure to modify calendar service on Workspaces](https://devforum.zoom.us/t/no-endpoint-exposure-to-modify-calendar-service-on-workspaces/125511)

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**Author:** [@philip.ross](https://devforum.zoom.us/u/philip.ross)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 11:40am UTC](https://devforum.zoom.us/t/no-endpoint-exposure-to-modify-calendar-service-on-workspaces/125511 "2025-01-29T11:40:24Z")

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Description I’m currently looking at ways to migrate workspaces to a new calendar service, en masse. Error? No error, but I cannot find an endpoint that exposes the calendar service, alongside the calendar resource …

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## [Zoom Scheduler Events Using Zoom API](https://devforum.zoom.us/t/zoom-scheduler-events-using-zoom-api/125236)

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**Author:** [@Awais1994](https://devforum.zoom.us/u/Awais1994)\
**Replies:** 5\
**Last updated:** [January 29, 2025, 10:16am UTC](https://devforum.zoom.us/t/zoom-scheduler-events-using-zoom-api/125236 "2025-01-29T10:16:53Z")

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Hi, I am experiencing an issue with the Zoom Scheduler API. I am unable to retrieve Zoom scheduler events through the API, despite having the proper permissions in place. I am using this API URL /v2/scheduler/events …

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## [Inconsistencies with API Registrations: Participants Not Visible on Zoom](https://devforum.zoom.us/t/inconsistencies-with-api-registrations-participants-not-visible-on-zoom/125073)

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**Author:** [@ferroliacademy](https://devforum.zoom.us/u/ferroliacademy)\
**Replies:** 7\
**Last updated:** [January 29, 2025, 7:30am UTC](https://devforum.zoom.us/t/inconsistencies-with-api-registrations-participants-not-visible-on-zoom/125073 "2025-01-29T07:30:53Z")

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I am experiencing an intermittent issue while using your APIs to register participants for webinars. My system shows that the registration was successful (data is correctly sent via the APIs), but some users do not appea…

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