# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=7

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 8

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## [Phone Recording Completed webhook not delivered to Call Queue agent in specific internal call scenario](https://devforum.zoom.us/t/phone-recording-completed-webhook-not-delivered-to-call-queue-agent-in-specific-internal-call-scenario/145049)

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**Author:** [@daiki.murakami](https://devforum.zoom.us/u/daiki.murakami)\
**Replies:** 0\
**Last updated:** [July 27, 2026, 8:28am UTC](https://devforum.zoom.us/t/phone-recording-completed-webhook-not-delivered-to-call-queue-agent-in-specific-internal-call-scenario/145049 "2026-07-27T08:28:19Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom Phone Recording Completed webhook event App scope: phone:read:admin Description We’re seeing inconsistent behavior with the Zoom Phone Recording Completed webhook between …

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## [Urgently Requesting Review Escalation: Aligned](https://devforum.zoom.us/t/urgently-requesting-review-escalation-aligned/145035)

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**Author:** [@Lara1](https://devforum.zoom.us/u/Lara1)\
**Replies:** 0\
**Last updated:** [July 26, 2026, 7:15pm UTC](https://devforum.zoom.us/t/urgently-requesting-review-escalation-aligned/145035 "2026-07-26T19:15:52Z")

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I need an urgent request for expedited review - App name - Aligned user ID - bVMVn0X7TPOwdKzo\_vekfw submitted July 26, 2026 - reason for expedited review is my app is launching any minute now on IOS, browser is already…

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## [Regression: /users/{userId}/recordings no longer returns My Notes recordings](https://devforum.zoom.us/t/regression-users-userid-recordings-no-longer-returns-my-notes-recordings/144970)

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**Author:** [@omer.b](https://devforum.zoom.us/u/omer.b)\
**Replies:** 2\
**Last updated:** [July 26, 2026, 8:51am UTC](https://devforum.zoom.us/t/regression-users-userid-recordings-no-longer-returns-my-notes-recordings/144970 "2026-07-26T08:51:29Z")

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Hi We have an account-level integration that needs to retrieve the actual audio recordings created by My Notes for all users—not only My Notes documents, summaries, or transcripts. These recordings appear in the Zoom w…

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## [How to test OBF token implementation with external Zoom accounts if unpublished app can't be installed outside developer account?](https://devforum.zoom.us/t/how-to-test-obf-token-implementation-with-external-zoom-accounts-if-unpublished-app-cant-be-installed-outside-developer-account/145012)

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**Author:** [@Abu](https://devforum.zoom.us/u/Abu)\
**Replies:** 1\
**Last updated:** [July 26, 2026, 2:54am UTC](https://devforum.zoom.us/t/how-to-test-obf-token-implementation-with-external-zoom-accounts-if-unpublished-app-cant-be-installed-outside-developer-account/145012 "2026-07-26T02:54:39Z")

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Hi, We’re implementing OBF (On Behalf Of) tokens for our Meeting SDK app following the March 2, 2026 requirement for apps joining meetings outside their own Zoom account. Our implementation is complete: Backend fetc…

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## ["488 Not Acceptable Here" when joining Zoom meeting via SIP URI using Twilio](https://devforum.zoom.us/t/488-not-acceptable-here-when-joining-zoom-meeting-via-sip-uri-using-twilio/145006)

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**Author:** [@mahesh1](https://devforum.zoom.us/u/mahesh1)\
**Replies:** 0\
**Last updated:** [July 24, 2026, 8:13am UTC](https://devforum.zoom.us/t/488-not-acceptable-here-when-joining-zoom-meeting-via-sip-uri-using-twilio/145006 "2026-07-24T08:13:15Z")

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Hi Zoom Team, We are trying to join a Zoom meeting using the SIP URI provided in the meeting invite through Twilio. However, Zoom consistently responds with 488 Not Acceptable Here. We worked with Twilio Support, who r…

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## [API Wrongly Assigning Zoom Phone License and Extension](https://devforum.zoom.us/t/api-wrongly-assigning-zoom-phone-license-and-extension/144999)

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**Author:** [@April2](https://devforum.zoom.us/u/April2)\
**Replies:** 0\
**Last updated:** [July 24, 2026, 2:06am UTC](https://devforum.zoom.us/t/api-wrongly-assigning-zoom-phone-license-and-extension/144999 "2026-07-24T02:06:45Z")

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We have an API set up from Salesforce to create Zoom Users and to upgrade and downgrade user licenses. The concern is that users are getting Zoom Phone licenses and extensions assigned even though we have the setting tur…

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## [Token Revocation for OAuth PKCE using Public Client ID](https://devforum.zoom.us/t/token-revocation-for-oauth-pkce-using-public-client-id/144997)

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**Author:** [@MultiplayerSession](https://devforum.zoom.us/u/MultiplayerSession)\
**Replies:** 0\
**Last updated:** [July 23, 2026, 9:02pm UTC](https://devforum.zoom.us/t/token-revocation-for-oauth-pkce-using-public-client-id/144997 "2026-07-23T21:02:58Z")

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API Endpoint /oauth/revoke Description Is token revocation supported for User OAuth with Proof Key for Code Exchange (PKCE) using the public client ID? I’m experimenting with getting Zoom data using Power Query by writ…

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## [Zoom API Error (multi session/conference type event)](https://devforum.zoom.us/t/zoom-api-error-multi-session-conference-type-event/144995)

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**Author:** [@Ali10](https://devforum.zoom.us/u/Ali10)\
**Replies:** 0\
**Last updated:** [July 23, 2026, 8:12pm UTC](https://devforum.zoom.us/t/zoom-api-error-multi-session-conference-type-event/144995 "2026-07-23T20:12:47Z")

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Primary Blocker I have an integration that I am getting an error when trying to create a multi session event. The integration must first create a multi-session (One event with many sessions that users can register for) …

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## [ZCC API - Commands; Need working example](https://devforum.zoom.us/t/zcc-api-commands-need-working-example/144979)

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**Author:** [@omar.delgado](https://devforum.zoom.us/u/omar.delgado)\
**Replies:** 0\
**Last updated:** [July 23, 2026, 3:35pm UTC](https://devforum.zoom.us/t/zcc-api-commands-need-working-example/144979 "2026-07-23T15:35:42Z")

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Hello! I been trying to use this endpoint POST /contact\_center/users/{userId}/commands The goal is to start a outbound call using the make\_call option. Here is my setup Server-to-Server app (General App doesn’t show …

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## [Launch screen flow when inbound call is received in salesforce](https://devforum.zoom.us/t/launch-screen-flow-when-inbound-call-is-received-in-salesforce/144965)

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**Author:** [@Shyam2](https://devforum.zoom.us/u/Shyam2)\
**Replies:** 0\
**Last updated:** [July 22, 2026, 7:50pm UTC](https://devforum.zoom.us/t/launch-screen-flow-when-inbound-call-is-received-in-salesforce/144965 "2026-07-22T19:50:16Z")

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I would like to check if there is way to launch a screen flow or custom component when inbound call is received in salesforce via zoom. We are already opening contact based on phone number using softphone layout.

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## [Still receiving events from event\_subscription that should have been deleted 30 minutes ago](https://devforum.zoom.us/t/still-receiving-events-from-event-subscription-that-should-have-been-deleted-30-minutes-ago/144954)

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**Author:** [@Shariq](https://devforum.zoom.us/u/Shariq)\
**Replies:** 0\
**Last updated:** [July 22, 2026, 2:42pm UTC](https://devforum.zoom.us/t/still-receiving-events-from-event-subscription-that-should-have-been-deleted-30-minutes-ago/144954 "2026-07-22T14:42:49Z")

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Hi, I have an unpublished admin managed general app that I am testing (development). I am still receiving new phone.recording\_completed events event hough I have a) opted out the account (associated with my app) from t…

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## [Frequent "502 Bad Gateway" Errors with Zoom API](https://devforum.zoom.us/t/frequent-502-bad-gateway-errors-with-zoom-api/144941)

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**Author:** [@ONO](https://devforum.zoom.us/u/ONO)\
**Replies:** 0\
**Last updated:** [July 22, 2026, 3:45am UTC](https://devforum.zoom.us/t/frequent-502-bad-gateway-errors-with-zoom-api/144941 "2026-07-22T03:45:14Z")

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We use the Zoom API to retrieve Zoom user account information daily at UTC 15:00, but since January 2026, “502 Bad Gateway” errors have started occurring frequently. Sometimes the process completes successfully, but in m…

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## [Unable to fetch webinar, registration form, and registrants for a webinar created under Zoom Events Hub (Webinar ID: 82307616866)](https://devforum.zoom.us/t/unable-to-fetch-webinar-registration-form-and-registrants-for-a-webinar-created-under-zoom-events-hub-webinar-id-82307616866/144939)

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**Author:** [@Kamanashish](https://devforum.zoom.us/u/Kamanashish)\
**Replies:** 0\
**Last updated:** [July 22, 2026, 3:44am UTC](https://devforum.zoom.us/t/unable-to-fetch-webinar-registration-form-and-registrants-for-a-webinar-created-under-zoom-events-hub-webinar-id-82307616866/144939 "2026-07-22T03:44:33Z")

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We have an application that connects to a client’s Zoom account via OAuth and fetches their Webinars/Meetings along with associated registration forms and registrants, using the standard Meetings/Webinars API endpoints. …

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## [Error: {"code":300,"message":"The next page token is invalid or expired."}](https://devforum.zoom.us/t/error-code-300-message-the-next-page-token-is-invalid-or-expired/144710)

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**Author:** [@Jacob11](https://devforum.zoom.us/u/Jacob11)\
**Replies:** 2\
**Last updated:** [July 21, 2026, 7:13pm UTC](https://devforum.zoom.us/t/error-code-300-message-the-next-page-token-is-invalid-or-expired/144710 "2026-07-21T19:13:00Z")

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API Endpoint(s) and/or Zoom API Event(s) /v2/report/meetings//participants Description When attempting to use the next\_page\_token attribute, we get an error returned indicating that the token has expired. We are runn…

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## [Is there a roadmap for Zoom Paper UI embedding (SDK or iFrame)?](https://devforum.zoom.us/t/is-there-a-roadmap-for-zoom-paper-ui-embedding-sdk-or-iframe/144912)

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**Author:** [@irlink\_hong](https://devforum.zoom.us/u/irlink_hong)\
**Replies:** 0\
**Last updated:** [July 21, 2026, 8:26am UTC](https://devforum.zoom.us/t/is-there-a-roadmap-for-zoom-paper-ui-embedding-sdk-or-iframe/144912 "2026-07-21T08:26:26Z")

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API Endpoint(s) and/or Zoom API Event(s) N/A (Inquiry about a potential/future SDK or API for Zoom Paper) Description Hello, We are currently building a platform and looking for a way to integrate Zoom’s collaborativ…

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## [How to programmatically disable video or trigger driving mode when speed/driving is detected in Zoom Android Meeting SDK?](https://devforum.zoom.us/t/how-to-programmatically-disable-video-or-trigger-driving-mode-when-speed-driving-is-detected-in-zoom-android-meeting-sdk/144907)

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**Author:** [@drake](https://devforum.zoom.us/u/drake)\
**Replies:** 0\
**Last updated:** [July 21, 2026, 6:22am UTC](https://devforum.zoom.us/t/how-to-programmatically-disable-video-or-trigger-driving-mode-when-speed-driving-is-detected-in-zoom-android-meeting-sdk/144907 "2026-07-21T06:22:55Z")

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I am developing an Android automotive app using the Zoom Meeting SDK and Zoom REST APIs to fetch upcoming meetings and allow users to join them directly from their vehicles. Goal: For driver safety, we need to disable i…

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## [Ability to Video call contacts using the Zoom API and the Zoom Meetings SDK](https://devforum.zoom.us/t/ability-to-video-call-contacts-using-the-zoom-api-and-the-zoom-meetings-sdk/144845)

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**Author:** [@drake](https://devforum.zoom.us/u/drake)\
**Replies:** 1\
**Last updated:** [July 20, 2026, 11:27pm UTC](https://devforum.zoom.us/t/ability-to-video-call-contacts-using-the-zoom-api-and-the-zoom-meetings-sdk/144845 "2026-07-20T23:27:21Z")

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I’m trying to build an android app that allows users to view their zoom meetings and contacts as a list (both company/external). I wanted to add a feature that allows users to directly ‘video call’ a contact from the lis…

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## [Adding RTSP Stream into meeting](https://devforum.zoom.us/t/adding-rtsp-stream-into-meeting/114791)

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**Author:** [@nirajlunavat](https://devforum.zoom.us/u/nirajlunavat)\
**Replies:** 3\
**Last updated:** [July 19, 2026, 2:19pm UTC](https://devforum.zoom.us/t/adding-rtsp-stream-into-meeting/114791 "2026-07-19T14:19:07Z")

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Hi there! I am using Zoom SDK, I am quite new to this platform. I wanted to add RTSP Stream videos into my Zoom meeting, Can anyone please help me with it. Thanks and appreciate your helps!

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## [Meeting.participant\_joined webhook never trigger. Evenet Types checked, scopes verified, 0 attempts in Events dashboard](https://devforum.zoom.us/t/meeting-participant-joined-webhook-never-trigger-evenet-types-checked-scopes-verified-0-attempts-in-events-dashboard/144850)

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**Author:** [@Samarpan](https://devforum.zoom.us/u/Samarpan)\
**Replies:** 0\
**Last updated:** [July 19, 2026, 7:29am UTC](https://devforum.zoom.us/t/meeting-participant-joined-webhook-never-trigger-evenet-types-checked-scopes-verified-0-attempts-in-events-dashboard/144850 "2026-07-19T07:29:15Z")

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Using a Server-to-Server OAuth app. meeting.started, meeting.ended, and meeting.participant\_jbh\_joined all fire correctly and show in the Events dashboard with 100% success. meeting.participant\_joined is checked under Ev…

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## [API to retrieve meeting transcripts for non-host attendees with view permission (AI Companion / shared recording)](https://devforum.zoom.us/t/api-to-retrieve-meeting-transcripts-for-non-host-attendees-with-view-permission-ai-companion-shared-recording/144776)

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**Author:** [@Sanjayan](https://devforum.zoom.us/u/Sanjayan)\
**Replies:** 1\
**Last updated:** [July 17, 2026, 9:29pm UTC](https://devforum.zoom.us/t/api-to-retrieve-meeting-transcripts-for-non-host-attendees-with-view-permission-ai-companion-shared-recording/144776 "2026-07-17T21:29:52Z")

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Title: Attendee transcript access via API when has\_transcript\_permission=true — and /meetings/search documentation status API Endpoint(s) GET /meetings/{meetingId}/assets (unverified — cannot find this in official d…

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## [Requesting a manual domain bypass for supabase.co](https://devforum.zoom.us/t/requesting-a-manual-domain-bypass-for-supabase-co/144837)

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**Author:** [@Linda6](https://devforum.zoom.us/u/Linda6)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 6:15pm UTC](https://devforum.zoom.us/t/requesting-a-manual-domain-bypass-for-supabase-co/144837 "2026-07-17T18:15:51Z")

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Hello Zoom Marketplace Team, I am requesting manual domain verification or bypass for a Supabase OAuth callback URL used by our production Zoom OAuth app. Our primary application domain is verified: globalcfoclientpor…

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## [Roadmap for PUT /rooms/{roomId}/devices/{deviceId}/app\_version on Android-based Zoom Rooms appliances (Poly/Tap / DTEN)?](https://devforum.zoom.us/t/roadmap-for-put-rooms-roomid-devices-deviceid-app-version-on-android-based-zoom-rooms-appliances-poly-tap-dten/144831)

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**Author:** [@suhas.bangaloreashok](https://devforum.zoom.us/u/suhas.bangaloreashok)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 3:10pm UTC](https://devforum.zoom.us/t/roadmap-for-put-rooms-roomid-devices-deviceid-app-version-on-android-based-zoom-rooms-appliances-poly-tap-dten/144831 "2026-07-17T15:10:20Z")

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I’m looking to programatically upgrade firmware/software across our Zoom Rooms fleet, which includes a mix of Poly VC devices/controllers, Logitech Tap-Schedulers and DTEN devices and found the below Zoom Rooms app vers…

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## [Want to create an integration or my zoom phone with crm](https://devforum.zoom.us/t/want-to-create-an-integration-or-my-zoom-phone-with-crm/144828)

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**Author:** [@M115](https://devforum.zoom.us/u/M115)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 11:56am UTC](https://devforum.zoom.us/t/want-to-create-an-integration-or-my-zoom-phone-with-crm/144828 "2026-07-17T11:56:44Z")

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i want to integrate zoom phone with crm to send messages to the leads how to do it i need guidance i. we will be sending 500 sms on weekend and its a lot of time taking doing it manually so with integration it will read…

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## [Unstable cursor pagination on /v2/contact\_center/analytics/dataset/historical/agent\_timecard](https://devforum.zoom.us/t/unstable-cursor-pagination-on-v2-contact-center-analytics-dataset-historical-agent-timecard/144810)

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**Author:** [@yuki0](https://devforum.zoom.us/u/yuki0)\
**Replies:** 0\
**Last updated:** [July 16, 2026, 2:21pm UTC](https://devforum.zoom.us/t/unstable-cursor-pagination-on-v2-contact-center-analytics-dataset-historical-agent-timecard/144810 "2026-07-16T14:21:22Z")

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Hi Zoom Developer Team, We are experiencing an issue with the cursor-based pagination on the agent\_timecard historical dataset API. The same next\_page\_token returns different data on repeated requests, causing data loss…

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## [Unable to invite external contacts to meetings using the In-meeting controls API](https://devforum.zoom.us/t/unable-to-invite-external-contacts-to-meetings-using-the-in-meeting-controls-api/144782)

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**Author:** [@drake](https://devforum.zoom.us/u/drake)\
**Replies:** 2\
**Last updated:** [July 16, 2026, 10:08am UTC](https://devforum.zoom.us/t/unable-to-invite-external-contacts-to-meetings-using-the-in-meeting-controls-api/144782 "2026-07-16T10:08:35Z")

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API Endpoint(s) and/or Zoom API Event(s) Endpoint: PATCH /v2/live\_meetings/{meetingId}/events Documentation Link: Meetings APIs - API - Zoom Developer Docs Description I am using the In-Meeting Controls API to programm…

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## [Can't find basic scopes (list recordings, list meetings, view user) in my Server-to-Server app](https://devforum.zoom.us/t/cant-find-basic-scopes-list-recordings-list-meetings-view-user-in-my-server-to-server-app/144606)

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**Author:** [@Arthur3](https://devforum.zoom.us/u/Arthur3)\
**Replies:** 5\
**Last updated:** [July 16, 2026, 6:06am UTC](https://devforum.zoom.us/t/cant-find-basic-scopes-list-recordings-list-meetings-view-user-in-my-server-to-server-app/144606 "2026-07-16T06:06:45Z")

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Hi everyone, I’m not a Zoom API expert at all, I’m a business user building a small automation with StackAI (a no-code AI workflow tool) that’s supposed to fetch meeting transcripts and turn them into tasks elsewhere. I…

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## [Zoom Phone API Issue – User Recordings Endpoint Returns No Data While Account Recordings Endpoint Returns Recordings](https://devforum.zoom.us/t/zoom-phone-api-issue-user-recordings-endpoint-returns-no-data-while-account-recordings-endpoint-returns-recordings/144800)

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**Author:** [@SandeepMukhija](https://devforum.zoom.us/u/SandeepMukhija)\
**Replies:** 0\
**Last updated:** [July 16, 2026, 3:17am UTC](https://devforum.zoom.us/t/zoom-phone-api-issue-user-recordings-endpoint-returns-no-data-while-account-recordings-endpoint-returns-recordings/144800 "2026-07-16T03:17:55Z")

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I am experiencing an issue with the Zoom Phone API while attempting to retrieve recordings for a specific Zoom Phone user. Account Information Account ID: xxxxxxxxxxxxxxxxxx API Version: v2 Application Type: Server-to…

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## [setVirtualForeground sometimes leaks original video](https://devforum.zoom.us/t/setvirtualforeground-sometimes-leaks-original-video/144770)

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**Author:** [@KCDCC](https://devforum.zoom.us/u/KCDCC)\
**Replies:** 0\
**Last updated:** [July 14, 2026, 4:04pm UTC](https://devforum.zoom.us/t/setvirtualforeground-sometimes-leaks-original-video/144770 "2026-07-14T16:04:38Z")

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Our app may, in its operation, invoke setVirtualForeground serially in back-to-back calls without ever calling removeVirtualForeground. Unexpected behavior: we periodically see a whole frame of video without any virtual…

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## [Cloud recording storage billed at 31.8 TB but only \<2.5 TB is reachable via API — suspected orphaned/un-purged storage; request investigation &   server-side p](https://devforum.zoom.us/t/cloud-recording-storage-billed-at-31-8-tb-but-only-2-5-tb-is-reachable-via-api-suspected-orphaned-un-purged-storage-request-investigation-server-side-p/144753)

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**Author:** [@Amazing\_Talker](https://devforum.zoom.us/u/Amazing_Talker)\
**Replies:** 1\
**Last updated:** [July 14, 2026, 3:46am UTC](https://devforum.zoom.us/t/cloud-recording-storage-billed-at-31-8-tb-but-only-2-5-tb-is-reachable-via-api-suspected-orphaned-un-purged-storage-request-investigation-server-side-p/144753 "2026-07-14T03:46:53Z")

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1. The problem in plain terms Our accouant is billed for ~31.8 TB of cloud recording storage and it keeps growing ~0.26 TB/day. However, when we enumerate every recording via the API across all dates, the actual recordi…

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## [User-managed OAuth app not receiving recording.transcript\_completed webhooks (endpoint validated, signature correct, config verified)](https://devforum.zoom.us/t/user-managed-oauth-app-not-receiving-recording-transcript-completed-webhooks-endpoint-validated-signature-correct-config-verified/144662)

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**Author:** [@Jacob10](https://devforum.zoom.us/u/Jacob10)\
**Replies:** 1\
**Last updated:** [July 13, 2026, 9:52pm UTC](https://devforum.zoom.us/t/user-managed-oauth-app-not-receiving-recording-transcript-completed-webhooks-endpoint-validated-signature-correct-config-verified/144662 "2026-07-13T21:52:49Z")

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App details App name: Coachtide App ID: -5euvDC4RtKlUHsIvb-A7g App type: General app, User-managed OAuth, Development Account: jacob.hokanson@gmail.com Problem My user-managed OAuth app receives zero webhook events f…

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