# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=72

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 73

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## [User does not exist API](https://devforum.zoom.us/t/user-does-not-exist-api/120320)

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**Author:** [@bestworkvn](https://devforum.zoom.us/u/bestworkvn)\
**Replies:** 8\
**Last updated:** [November 13, 2024, 6:39am UTC](https://devforum.zoom.us/t/user-does-not-exist-api/120320 "2024-11-13T06:39:30Z")

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Hello developer support team, I’m developing using zoom api to create a meeting room. And i got the error mesage { "message":"User does not exist: mMmT9zu8ThSW2KpWzfYBfA." } I have 4 users, but i only can create m…

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## [Zoom 401 forbidden error in Make.com Workflow](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237)

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**Author:** [@bisma](https://devforum.zoom.us/u/bisma)\
**Replies:** 4\
**Last updated:** [November 12, 2024, 6:58pm UTC](https://devforum.zoom.us/t/zoom-401-forbidden-error-in-make-com-workflow/112237 "2024-11-12T18:58:48Z")

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I am building a workflow in Make that downloads the recordings of meetings, audio, transcrips videos etc and then process it further. The flow works fine but Sometime it works fine. But many times this flow stops with …

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## [Zoom to Canvas Studio](https://devforum.zoom.us/t/zoom-to-canvas-studio/120788)

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**Author:** [@jverdoza](https://devforum.zoom.us/u/jverdoza)\
**Replies:** 0\
**Last updated:** [November 12, 2024, 4:31pm UTC](https://devforum.zoom.us/t/zoom-to-canvas-studio/120788 "2024-11-12T16:31:21Z")

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Hello, I created an app to upload our Zoom recordings into Canvas Studio and I utilized the instructions on the Canvas Support site titled “How do I configure my institution’s Zoom app to send cloud recordings to Canvas…

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## [Invalid access token, does not contain scopes for Zoom Session Granular Scopes](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-for-zoom-session-granular-scopes/119613)

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**Author:** [@zoom-sessions](https://devforum.zoom.us/u/zoom-sessions)\
**Replies:** 22\
**Last updated:** [November 12, 2024, 10:24am UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-for-zoom-session-granular-scopes/119613 "2024-11-12T10:24:42Z")

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Something changes today I have an access token with granular scopes zoom\_events:read:list\_events ,zoom\_events:read:list\_events:admin GET https://api.zoom.us/v2/zoom\_events/events?role\_type=host Authorization: Bearer {…

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## [Using Zoom in my personal app](https://devforum.zoom.us/t/using-zoom-in-my-personal-app/120629)

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**Author:** [@danielongzhien](https://devforum.zoom.us/u/danielongzhien)\
**Replies:** 4\
**Last updated:** [November 11, 2024, 12:06am UTC](https://devforum.zoom.us/t/using-zoom-in-my-personal-app/120629 "2024-11-11T00:06:42Z")

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Hello, I’m just a student trying to create an app for a small church group for a simple booking function. Creating zoom meetings automatically especially recurring meetings is very important to my apps convenience. Howev…

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## [Server-to-Server OAuth: Chat Event Notififcations](https://devforum.zoom.us/t/server-to-server-oauth-chat-event-notififcations/117599)

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**Author:** [@wellnitz](https://devforum.zoom.us/u/wellnitz)\
**Replies:** 8\
**Last updated:** [November 9, 2024, 3:58pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-chat-event-notififcations/117599 "2024-11-09T15:58:18Z")

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I would like to create an app that allows a server application to write to zoom users from my company and receive messages written to by the users. I have chosen a “Server-to-Server OAuth” app for this purpose. Sending …

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## [Zoom App(user managed) Increase User Limit and Expire Date](https://devforum.zoom.us/t/zoom-app-user-managed-increase-user-limit-and-expire-date/120642)

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**Author:** [@aspiringphysicianaca](https://devforum.zoom.us/u/aspiringphysicianaca)\
**Replies:** 0\
**Last updated:** [November 9, 2024, 10:45am UTC](https://devforum.zoom.us/t/zoom-app-user-managed-increase-user-limit-and-expire-date/120642 "2024-11-09T10:45:23Z")

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Hello Team, I have Zoom App(user managed). its approved but has Publishable URL User Limit 100 and Expire Date of 1 month. How can these limitation get removed, it is there any paid plan for that ? Thanks Zahoor

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## [ServiceNow Zoom integration with Microsoft Calendar](https://devforum.zoom.us/t/servicenow-zoom-integration-with-microsoft-calendar/120625)

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**Author:** [@connorlyons](https://devforum.zoom.us/u/connorlyons)\
**Replies:** 0\
**Last updated:** [November 8, 2024, 10:05pm UTC](https://devforum.zoom.us/t/servicenow-zoom-integration-with-microsoft-calendar/120625 "2024-11-08T22:05:28Z")

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We have stood up ServiceNow reservation synchronization with Microsoft Exchange. We have integrated Zoom with ServiceNow to generate a Zoom meeting for new meeting reservations. The problem we’re looking to solve for is …

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## [End of Meeting survey how to do](https://devforum.zoom.us/t/end-of-meeting-survey-how-to-do/120568)

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**Author:** [@thendral](https://devforum.zoom.us/u/thendral)\
**Replies:** 0\
**Last updated:** [November 8, 2024, 2:48am UTC](https://devforum.zoom.us/t/end-of-meeting-survey-how-to-do/120568 "2024-11-08T02:48:00Z")

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Hi I would like to create a zoom survey at the end of meeting. I changed the settings in zoom. But it not showing the survey when I manually end the meeting for all. Please help. we create a meeting in .net core using s…

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## [Geeting error in chat "Unsupported type of message" when sending message from chatbot](https://devforum.zoom.us/t/geeting-error-in-chat-unsupported-type-of-message-when-sending-message-from-chatbot/120585)

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**Author:** [@albin](https://devforum.zoom.us/u/albin)\
**Replies:** 0\
**Last updated:** [November 8, 2024, 7:48am UTC](https://devforum.zoom.us/t/geeting-error-in-chat-unsupported-type-of-message-when-sending-message-from-chatbot/120585 "2024-11-08T07:48:29Z")

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I’m using the following endpoint to send a message to a user on behalf of chatbot. https://api.zoom.us/v2/im/chat/messages with following payload { "robot\_jid": "\<bot jid\>", "to\_jid": "\<to jid\>", "user\_jid": "\<t…

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## ["code":2300,"message":"This API endpoint is not recognized."](https://devforum.zoom.us/t/code-2300-message-this-api-endpoint-is-not-recognized/101715)

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**Author:** [@MrPatol](https://devforum.zoom.us/u/MrPatol)\
**Replies:** 8\
**Last updated:** [November 8, 2024, 5:12am UTC](https://devforum.zoom.us/t/code-2300-message-this-api-endpoint-is-not-recognized/101715 "2024-11-08T05:12:08Z")

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Dear Zoom Support Team, I am writing to seek assistance regarding an issue we have encountered while stress testing the Zoom API for webinar registrations. Our client is preparing for an upcoming meeting with 500 partic…

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## [PhoneNumbers Azure AD SCIM attributes](https://devforum.zoom.us/t/phonenumbers-azure-ad-scim-attributes/120557)

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**Author:** [@\_bmayorga](https://devforum.zoom.us/u/_bmayorga)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 8:04pm UTC](https://devforum.zoom.us/t/phonenumbers-azure-ad-scim-attributes/120557 "2024-11-07T20:04:09Z")

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Trying to provision “PhoneNumbers” using Azure provisioning. To be clear, we are NOT trying to provision the Zoom phone number. I setup provisioning to phonenumbers and have tried using +1 and other ways but it never po…

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## [Scope error when ready Tickets Types](https://devforum.zoom.us/t/scope-error-when-ready-tickets-types/120364)

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**Author:** [@socialmedia1](https://devforum.zoom.us/u/socialmedia1)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 7:49pm UTC](https://devforum.zoom.us/t/scope-error-when-ready-tickets-types/120364 "2024-11-07T19:49:50Z")

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When I run my end-point: get /zoom\_events/events/{eventId}/ticket\_types With my EventId, which is correct, the response is that I do not have in my token access the following scopes: { “code”: 104, “message”: “Invalid ac…

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## [Start\_time Issue with Google Calendar Zoom Add-on Single Meetings(reopen)](https://devforum.zoom.us/t/start-time-issue-with-google-calendar-zoom-add-on-single-meetings-reopen/116941)

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**Author:** [@kanata.koyama](https://devforum.zoom.us/u/kanata.koyama)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 6:08pm UTC](https://devforum.zoom.us/t/start-time-issue-with-google-calendar-zoom-add-on-single-meetings-reopen/116941 "2024-11-07T18:08:03Z")

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API Endpoint(s) and/or Zoom API Event(s) Zoom Meeting API Description same as this topic Start\_time Issue with Google Calendar Zoom Add-on Single Meetings - API and Webhooks - Zoom Developer Forum I have requested a…

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## [OAuth Scope Issue - Virtual Agent KB creation endpoint](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464)

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**Author:** [@jake\_siney](https://devforum.zoom.us/u/jake_siney)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 5:24pm UTC](https://devforum.zoom.us/t/oauth-scope-issue-virtual-agent-kb-creation-endpoint/120464 "2024-11-07T17:24:15Z")

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Hi, I am getting the following error when posting to /v2/km/kbs/{KB\_ID}/articles {“code”:104, “message”:“Invalid access token, does not contain scopes:\[“zva:write:km\_kbs”\]”} My scopes are set as per the documentation …

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## [Authorization Issues with General App](https://devforum.zoom.us/t/authorization-issues-with-general-app/110257)

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**Author:** [@3pti](https://devforum.zoom.us/u/3pti)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 5:22pm UTC](https://devforum.zoom.us/t/authorization-issues-with-general-app/110257 "2024-11-07T17:22:09Z")

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We are encountering the following error when attempting to authorize the General App that uses account-level permission: "You cannot install the app because you don’t have the required permissions. Please contact your I…

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## [Refresh token endpoint not working](https://devforum.zoom.us/t/refresh-token-endpoint-not-working/120389)

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**Author:** [@luke4](https://devforum.zoom.us/u/luke4)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 4:21pm UTC](https://devforum.zoom.us/t/refresh-token-endpoint-not-working/120389 "2024-11-07T16:21:31Z")

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API Endpoint(s) and/or Zoom API Event(s) /oauth/token Description Hi, I’m experiencing an error where when issuing a request to refresh a token I get an invalid client id message. I know this is the correct client i…

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## [404 Route Not found on Quality Management](https://devforum.zoom.us/t/404-route-not-found-on-quality-management/120303)

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**Author:** [@thomas.mcneill](https://devforum.zoom.us/u/thomas.mcneill)\
**Replies:** 1\
**Last updated:** [November 7, 2024, 3:47pm UTC](https://devforum.zoom.us/t/404-route-not-found-on-quality-management/120303 "2024-11-07T15:47:38Z")

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I am trying to get a list of interactions from the API. I first tried getting the interaction itself and that also got 404 so I wanted to get a list of them. v2/qm/interactions?from=2024-09-27T00:00:00Z&to=2024-09-28T0…

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## [Gather Zoom VDI Media Plugin Version via API](https://devforum.zoom.us/t/gather-zoom-vdi-media-plugin-version-via-api/120538)

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**Author:** [@earias](https://devforum.zoom.us/u/earias)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 3:25pm UTC](https://devforum.zoom.us/t/gather-zoom-vdi-media-plugin-version-via-api/120538 "2024-11-07T15:25:27Z")

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Hello, We are on a VDI environment and for media offloading, we install the media plugin on the user’s personal computer, while the Zoom VDI Client is installed on the virtual system. I would like to gather the media p…

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## [Access the information submitted by user on Zoom Scheduler Schedule Time](https://devforum.zoom.us/t/access-the-information-submitted-by-user-on-zoom-scheduler-schedule-time/105019)

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**Author:** [@pro.se.ahmad.raza.1](https://devforum.zoom.us/u/pro.se.ahmad.raza.1)\
**Replies:** 4\
**Last updated:** [November 7, 2024, 1:01pm UTC](https://devforum.zoom.us/t/access-the-information-submitted-by-user-on-zoom-scheduler-schedule-time/105019 "2024-11-07T13:01:36Z")

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Hello! I need help regarding my particular use case. The use case, context of the problem and our query is explained in details below. I look forward to your analysis and support regarding this asap. The ideal resolutio…

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## [Problem with getting user entitlements](https://devforum.zoom.us/t/problem-with-getting-user-entitlements/120510)

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**Author:** [@andrii.dulkai](https://devforum.zoom.us/u/andrii.dulkai)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 8:39am UTC](https://devforum.zoom.us/t/problem-with-getting-user-entitlements/120510 "2024-11-07T08:39:33Z")

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I’ve created zoom app. Inside my backend I tried to use marketplace/monetization/entitlements?userId={here’s my user id} But the Zoom API only returns a 403 status code without any description of the issue. I followed…

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## [Fetching meeting invitees from meetings API](https://devforum.zoom.us/t/fetching-meeting-invitees-from-meetings-api/120493)

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**Author:** [@developer37](https://devforum.zoom.us/u/developer37)\
**Replies:** 0\
**Last updated:** [November 7, 2024, 3:11am UTC](https://devforum.zoom.us/t/fetching-meeting-invitees-from-meetings-api/120493 "2024-11-07T03:11:19Z")

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Hi team , I am using https://api.zoom.us/v2/meetings/${meetingId} to fetch meeting invitees. json?.settings?.meeting\_invitees It won’t work for instant meetings. But even for some recurring/scheduled meetings in which i…

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## [Room Utilization through API](https://devforum.zoom.us/t/room-utilization-through-api/119781)

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**Author:** [@vidyadhar.sarmalkar](https://devforum.zoom.us/u/vidyadhar.sarmalkar)\
**Replies:** 7\
**Last updated:** [November 6, 2024, 6:47pm UTC](https://devforum.zoom.us/t/room-utilization-through-api/119781 "2024-11-06T18:47:41Z")

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We would like to know an API endpoint which will give us the Room Utilization on the basis of provided ZoomRoomId. I have tried with following endpoint but it don’t output correct data v2/rooms/{zoomRoomId}/sensor\_data…

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## [View Team Schedules and Create Single Use Links Via API](https://devforum.zoom.us/t/view-team-schedules-and-create-single-use-links-via-api/120468)

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**Author:** [@fercstar](https://devforum.zoom.us/u/fercstar)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 6:35pm UTC](https://devforum.zoom.us/t/view-team-schedules-and-create-single-use-links-via-api/120468 "2024-11-06T18:35:27Z")

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I am trying to get Team schedules via the API, but so far having no luck. When I get scheduled events for a user, I can see their events that were scheduled using a team schedule, but when I try to get the details of the…

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## [API User Creation does not create Phone Feature](https://devforum.zoom.us/t/api-user-creation-does-not-create-phone-feature/120462)

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**Author:** [@zguzijan](https://devforum.zoom.us/u/zguzijan)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 5:43pm UTC](https://devforum.zoom.us/t/api-user-creation-does-not-create-phone-feature/120462 "2024-11-06T17:43:40Z")

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(1) Creating a zoom licensed user with POST https://api.zoom.us/v2/users: { "action": "create", "user\_info": { "email": "jsmith@whatever.com", "first\_name": "John", "last\_name": "Smith", "display\_nam…

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## [Creating an Embed Code for Webinar Registration Form](https://devforum.zoom.us/t/creating-an-embed-code-for-webinar-registration-form/120451)

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**Author:** [@simonj](https://devforum.zoom.us/u/simonj)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 3:50pm UTC](https://devforum.zoom.us/t/creating-an-embed-code-for-webinar-registration-form/120451 "2024-11-06T15:50:35Z")

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Hello, I’ve been sent here by the Zoom Support team who manage the chat function within the main portal. I am looking to see if its possible to get an embed code for a webinar registration form so i can embed the form o…

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## [Invalid access token, does not contain scopes:\[meeting:read:list\_meetings,meeting:read:list\_meetings:admin\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-meetinglist-meetings-meetinglist-meetings-admin/119285)

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**Author:** [@admin11](https://devforum.zoom.us/u/admin11)\
**Replies:** 5\
**Last updated:** [November 6, 2024, 3:48pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-meetinglist-meetings-meetinglist-meetings-admin/119285 "2024-11-06T15:48:16Z")

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Hello support team. I added two additional Zoom users under our account and now we’re getting this error on Zoom integrated system. Got connected and tested this with the new email and it’s the only one that gives the…

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## [Zoom Authorization popup shown again after authorization](https://devforum.zoom.us/t/zoom-authorization-popup-shown-again-after-authorization/120293)

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**Author:** [@orc\_zoominteg](https://devforum.zoom.us/u/orc_zoominteg)\
**Replies:** 1\
**Last updated:** [November 6, 2024, 9:17am UTC](https://devforum.zoom.us/t/zoom-authorization-popup-shown-again-after-authorization/120293 "2024-11-06T09:17:58Z")

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We are using user level Zoom OAuth App for zoom integration. Once the user has provided Zoom authorization, the app is added to the user’s zoom account in the added apps section. However, if we try to authorize the app a…

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## [Webinar Registration Link and Calendar on External Email Server Provider](https://devforum.zoom.us/t/webinar-registration-link-and-calendar-on-external-email-server-provider/120415)

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**Author:** [@j3420](https://devforum.zoom.us/u/j3420)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 8:29am UTC](https://devforum.zoom.us/t/webinar-registration-link-and-calendar-on-external-email-server-provider/120415 "2024-11-06T08:29:37Z")

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Hi, We’re using an ActiveCampaign form and email for registration submissions and to send emails. We’ll use Zapier to send the registrant details to Zoom so Zoom will have their information. We also want to send confir…

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## [Only allow zoom client to host a meeting, no login , no settings change nothing](https://devforum.zoom.us/t/only-allow-zoom-client-to-host-a-meeting-no-login-no-settings-change-nothing/120409)

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**Author:** [@haris1](https://devforum.zoom.us/u/haris1)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 5:41am UTC](https://devforum.zoom.us/t/only-allow-zoom-client-to-host-a-meeting-no-login-no-settings-change-nothing/120409 "2024-11-06T05:41:17Z")

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I am looking for a solution, either through code or Zoom settings. I want my Zoom clients to only be able to hold a Zoom meeting via the start URL. I do not want to permit anything else, such as logging into their Zoom …

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