# API and Webhooks

**URL:** https://devforum.zoom.us/c/api-and-webhooks/8.md?page=79

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 80

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## ["2031 - Zoom Phone has not been enabled for this account" - API Error](https://devforum.zoom.us/t/2031-zoom-phone-has-not-been-enabled-for-this-account-api-error/117278)

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**Author:** [@josh.marchant](https://devforum.zoom.us/u/josh.marchant)\
**Replies:** 2\
**Last updated:** [September 23, 2024, 7:16pm UTC](https://devforum.zoom.us/t/2031-zoom-phone-has-not-been-enabled-for-this-account-api-error/117278 "2024-09-23T19:16:37Z")

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I’m trying to test the API to see if I can get call log history but I’m running into an issue. I’ve set up a server-to-server OAuth app to use with the script below. I’ve given the app the scope “phone:read:list\_call\_lo…

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## [Reg: Need help in creating user's through oauth v2 API](https://devforum.zoom.us/t/reg-need-help-in-creating-users-through-oauth-v2-api/117648)

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**Author:** [@communication2](https://devforum.zoom.us/u/communication2)\
**Replies:** 11\
**Last updated:** [September 23, 2024, 5:47pm UTC](https://devforum.zoom.us/t/reg-need-help-in-creating-users-through-oauth-v2-api/117648 "2024-09-23T17:47:00Z")

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Hi Team, Good morning! I am ruby on rails back end developer I need to assistance for one query need to create the users for my zoom application I am using paid account but getting error i am unable to create users …

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## [Force user data when connecting to meeting](https://devforum.zoom.us/t/force-user-data-when-connecting-to-meeting/117626)

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**Author:** [@triventoeducacaodev](https://devforum.zoom.us/u/triventoeducacaodev)\
**Replies:** 1\
**Last updated:** [September 23, 2024, 4:24pm UTC](https://devforum.zoom.us/t/force-user-data-when-connecting-to-meeting/117626 "2024-09-23T16:24:03Z")

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We would like to know if it is possible to inform some user data when connecting to the meeting, even if the user is logged in or out. We use meetings created via API, I would like to know if we can pass parameters to j…

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## [Recording duration does not match with recording start/stop timestamps in the webhook](https://devforum.zoom.us/t/recording-duration-does-not-match-with-recording-start-stop-timestamps-in-the-webhook/117604)

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**Author:** [@chhaya.vankhede](https://devforum.zoom.us/u/chhaya.vankhede)\
**Replies:** 1\
**Last updated:** [September 23, 2024, 4:11pm UTC](https://devforum.zoom.us/t/recording-duration-does-not-match-with-recording-start-stop-timestamps-in-the-webhook/117604 "2024-09-23T16:11:42Z")

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API Endpoint(s) and/or Zoom API Event(s) webhook event recording.completed Description For one of our meetings we received a recording with a duration(23 mins) that does not match the recording\_start and recording\_end…

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## [Webinars Poll issues](https://devforum.zoom.us/t/webinars-poll-issues/117710)

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**Author:** [@victor5](https://devforum.zoom.us/u/victor5)\
**Replies:** 2\
**Last updated:** [September 23, 2024, 3:09pm UTC](https://devforum.zoom.us/t/webinars-poll-issues/117710 "2024-09-23T15:09:13Z")

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I am unable to create, edit, or delete polls as a host using the Zoom app. When I attempt to create a poll, the Zoom app does not display any errors; however, my poll doesn’t appear in the list while the call is running.…

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## [Zoom - Workday Activation error](https://devforum.zoom.us/t/zoom-workday-activation-error/83871)

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**Author:** [@sonali.prajapati](https://devforum.zoom.us/u/sonali.prajapati)\
**Replies:** 3\
**Last updated:** [September 21, 2024, 12:40pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871 "2024-09-21T12:40:30Z")

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Hi All, My vendor is trying to activate Zoom - Workday which was working fine earlier and now throwing error as : There was an error processing your request. Please return to your home page and try again. If the proble…

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## [About Deauthorization](https://devforum.zoom.us/t/about-deauthorization/117333)

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**Author:** [@makoto.saito.nlhd](https://devforum.zoom.us/u/makoto.saito.nlhd)\
**Replies:** 5\
**Last updated:** [September 21, 2024, 5:56am UTC](https://devforum.zoom.us/t/about-deauthorization/117333 "2024-09-21T05:56:04Z")

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We’ll planning to publish our SaaS Application in Zoom Marketplace. But we have question about deauthorization. I’m glad to make them clear. When our application receive deauthorization request from zoom, which data…

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## [How to integrate Zoom meeting with an existing E-learning Website at best cost](https://devforum.zoom.us/t/how-to-integrate-zoom-meeting-with-an-existing-e-learning-website-at-best-cost/117347)

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**Author:** [@nguyenhoaison3009](https://devforum.zoom.us/u/nguyenhoaison3009)\
**Replies:** 4\
**Last updated:** [September 21, 2024, 4:37am UTC](https://devforum.zoom.us/t/how-to-integrate-zoom-meeting-with-an-existing-e-learning-website-at-best-cost/117347 "2024-09-21T04:37:35Z")

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What is the best way to integrate Zoom meeting into an E-Learning platform? Scenario: I am building an e-learning web application that seems like an LMS system. There are 2 types of users in my application who use the …

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## [Occasional missing webhook event(s) from Webhook Only App](https://devforum.zoom.us/t/occasional-missing-webhook-event-s-from-webhook-only-app/117695)

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**Author:** [@sachin3](https://devforum.zoom.us/u/sachin3)\
**Replies:** 1\
**Last updated:** [September 20, 2024, 3:04pm UTC](https://devforum.zoom.us/t/occasional-missing-webhook-event-s-from-webhook-only-app/117695 "2024-09-20T15:04:09Z")

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API Endpoint(s) and/or Zoom API Event(s) Meeting.update Description I recently created a Zoom Webhook Only app but I am having problems with certain events not firing. To clarify, certain events, which are enabled un…

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## [Random Participant Joined & Left Webhook events](https://devforum.zoom.us/t/random-participant-joined-left-webhook-events/84058)

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**Author:** [@tbt\_zoom](https://devforum.zoom.us/u/tbt_zoom)\
**Replies:** 5\
**Last updated:** [September 20, 2024, 2:42pm UTC](https://devforum.zoom.us/t/random-participant-joined-left-webhook-events/84058 "2024-09-20T14:42:44Z")

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API Endpoint(s) and/or Zoom API Event(s) “meeting.participant\_joined” and “meeting.participant\_left” webhooks: (sorry, can’t link - there’s a limit to how many I can share because I’m a new user) Description We seem …

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## [Zoom API- Download Recordings with password, OAuth- Server to Server](https://devforum.zoom.us/t/zoom-api-download-recordings-with-password-oauth-server-to-server/82482)

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**Author:** [@Riks](https://devforum.zoom.us/u/Riks)\
**Replies:** 17\
**Last updated:** [September 20, 2024, 2:36pm UTC](https://devforum.zoom.us/t/zoom-api-download-recordings-with-password-oauth-server-to-server/82482 "2024-09-20T14:36:07Z")

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Hi, I am working on a program that would allow approved users to download a Zoom recording into their local machine, which works fine. While working on it I noticed that I was able to download a recording by providing t…

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## [Phone call logs and history missing fields](https://devforum.zoom.us/t/phone-call-logs-and-history-missing-fields/117674)

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**Author:** [@ciaran.grimes](https://devforum.zoom.us/u/ciaran.grimes)\
**Replies:** 1\
**Last updated:** [September 20, 2024, 12:37pm UTC](https://devforum.zoom.us/t/phone-call-logs-and-history-missing-fields/117674 "2024-09-20T12:37:04Z")

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With the /phone/call\_logs going and being replaced by /phone/call\_history, it has come to our attention that the charge, rate and path fields have been removed. Is there a replacement for this? The only ones I see are fo…

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## [I am using zoom meeting sdk with core js and faces redirecting url issue](https://devforum.zoom.us/t/i-am-using-zoom-meeting-sdk-with-core-js-and-faces-redirecting-url-issue/117792)

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**Author:** [@ujjwalsharma3108](https://devforum.zoom.us/u/ujjwalsharma3108)\
**Replies:** 0\
**Last updated:** [September 20, 2024, 5:23am UTC](https://devforum.zoom.us/t/i-am-using-zoom-meeting-sdk-with-core-js-and-faces-redirecting-url-issue/117792 "2024-09-20T05:23:11Z")

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I am using zoom meeting-sdk with core js programming and facing redirecting url issue , there are “leaveUrl” to give redirecting url . I also used javascript tag with href “window.location.href” with a function . I als…

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## [List License types - Add-ons](https://devforum.zoom.us/t/list-license-types-add-ons/116539)

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**Author:** [@m.lai](https://devforum.zoom.us/u/m.lai)\
**Replies:** 4\
**Last updated:** [September 19, 2024, 2:36pm UTC](https://devforum.zoom.us/t/list-license-types-add-ons/116539 "2024-09-19T14:36:06Z")

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Hi, I’m searching for an API that provides a list of user license types, specifically the ‘add-ons’ as shown in the screenshot. Despite reviewing both the user master and Account master pages, I’ve been unable to find …

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## [Receiving duplicate entries per event from the webhook configured](https://devforum.zoom.us/t/receiving-duplicate-entries-per-event-from-the-webhook-configured/112611)

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**Author:** [@vkothakota](https://devforum.zoom.us/u/vkothakota)\
**Replies:** 5\
**Last updated:** [September 19, 2024, 5:34am UTC](https://devforum.zoom.us/t/receiving-duplicate-entries-per-event-from-the-webhook-configured/112611 "2024-09-19T05:34:16Z")

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Zoom API Events phone.recording\_transcript\_completed recording.transcript\_completed Description Each instance of the above events is delivered as below, Zoom Phone (Direct Number): 2 times to our webhooks endpoint …

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## [Strange restriction on "recording.transcript\_completed" webhook](https://devforum.zoom.us/t/strange-restriction-on-recording-transcript-completed-webhook/117631)

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**Author:** [@angeliti](https://devforum.zoom.us/u/angeliti)\
**Replies:** 3\
**Last updated:** [September 19, 2024, 2:16am UTC](https://devforum.zoom.us/t/strange-restriction-on-recording-transcript-completed-webhook/117631 "2024-09-19T02:16:24Z")

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Hello! I’ve seen that “recording.transcript\_completed” is only available to Business users an above. Any reason why this webhook has this restriction? And any workarounds to get a recording transcript using a Pro licen…

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## [API Call on ZCC Contacts returns truncated list and last page is empty](https://devforum.zoom.us/t/api-call-on-zcc-contacts-returns-truncated-list-and-last-page-is-empty/117618)

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**Author:** [@andresr](https://devforum.zoom.us/u/andresr)\
**Replies:** 1\
**Last updated:** [September 18, 2024, 8:02pm UTC](https://devforum.zoom.us/t/api-call-on-zcc-contacts-returns-truncated-list-and-last-page-is-empty/117618 "2024-09-18T20:02:24Z")

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Quick description. An API call to obtain a list of all contacts from an address book gets truncated From the web application we obtain 13349 contacts. But through the API call it gets only 9900, and the last page return…

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## [Invalid access token, does not contain scopes:\[meeting:write:meeting, meeting:write:meeting:admin\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-meetingmeeting-meetingmeeting-admin/117289)

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**Author:** [@rajesh.kumar1](https://devforum.zoom.us/u/rajesh.kumar1)\
**Replies:** 5\
**Last updated:** [September 18, 2024, 7:26pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-meetingmeeting-meetingmeeting-admin/117289 "2024-09-18T19:26:20Z")

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I am getting below error when trying to create a meeting. { "code": 4711, "message": "Invalid access token, does not contain scopes:\[meeting:write:meeting, meeting:write:meeting:admin\]." } Endpoint: /v2/users/e…

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## [Unable to GET Admin Meeting Template details through REST API v2](https://devforum.zoom.us/t/unable-to-get-admin-meeting-template-details-through-rest-api-v2/117662)

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**Author:** [@services4](https://devforum.zoom.us/u/services4)\
**Replies:** 0\
**Last updated:** [September 18, 2024, 11:48am UTC](https://devforum.zoom.us/t/unable-to-get-admin-meeting-template-details-through-rest-api-v2/117662 "2024-09-18T11:48:43Z")

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Hi team, I am trying to GET the details of a selected template and present them to a user. However, I cannot find a REST API call to get meeting template details. This is the only API calls for Meeting templates: Lis…

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## [Users API invalid access token error](https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659)

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**Author:** [@sharvani.rai01](https://devforum.zoom.us/u/sharvani.rai01)\
**Replies:** 0\
**Last updated:** [September 18, 2024, 10:46am UTC](https://devforum.zoom.us/t/users-api-invalid-access-token-error/117659 "2024-09-18T10:46:03Z")

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We tried accessing the get users api through the master account. We also included the user:read:list\_users:master scope to the access token but still the api is giving this error: Invalid access token, does not contain…

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## [GraphQL problem - missing scope](https://devforum.zoom.us/t/graphql-problem-missing-scope/117611)

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**Author:** [@Mongoman](https://devforum.zoom.us/u/Mongoman)\
**Replies:** 4\
**Last updated:** [September 18, 2024, 9:54am UTC](https://devforum.zoom.us/t/graphql-problem-missing-scope/117611 "2024-09-18T09:54:18Z")

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I have a Server to Server Oauth app working as expected to query the standard Zoom API’s and am trying now to use the same access with Zoom GraphQL but getting errors saying the app is missing the scope for recordings. …

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## [I updated a zoom app webhook address but it didn't work](https://devforum.zoom.us/t/i-updated-a-zoom-app-webhook-address-but-it-didnt-work/117561)

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**Author:** [@xiyichan](https://devforum.zoom.us/u/xiyichan)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 11:22pm UTC](https://devforum.zoom.us/t/i-updated-a-zoom-app-webhook-address-but-it-didnt-work/117561 "2024-09-17T23:22:40Z")

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i change my webhook https://api-labs.heygen.com/v1/zoom/webhook.event from https://api2.heygen.com/v1/zoom/webhook.event. This is Validated. but the zoom webhook event still call https://api2.heygen.com/v1/zoom/webhook.…

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## [Create meetings based on external zoom licence user's access token](https://devforum.zoom.us/t/create-meetings-based-on-external-zoom-licence-users-access-token/117527)

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**Author:** [@maya](https://devforum.zoom.us/u/maya)\
**Replies:** 1\
**Last updated:** [September 17, 2024, 11:18pm UTC](https://devforum.zoom.us/t/create-meetings-based-on-external-zoom-licence-users-access-token/117527 "2024-09-17T23:18:11Z")

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I have zoom oauth user level app with draft status. I want to test it with external zoom licence users before publish, but I am not getting publishing url. actually I want to create meeting on the bases of external user’…

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## [Unexpected recording length](https://devforum.zoom.us/t/unexpected-recording-length/117559)

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**Author:** [@RobertoSL](https://devforum.zoom.us/u/RobertoSL)\
**Replies:** 0\
**Last updated:** [September 16, 2024, 6:59pm UTC](https://devforum.zoom.us/t/unexpected-recording-length/117559 "2024-09-16T18:59:17Z")

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API Endpoint(s) and/or Zoom API Event(s) Description We have a report from a customer saying he recorded some meetings that we are not able to process because the meeting data is not yielding the expected duration, ac…

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## [Granular scopes for Chat Report APIs not found](https://devforum.zoom.us/t/granular-scopes-for-chat-report-apis-not-found/106885)

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**Author:** [@npaul](https://devforum.zoom.us/u/npaul)\
**Replies:** 22\
**Last updated:** [September 16, 2024, 7:28pm UTC](https://devforum.zoom.us/t/granular-scopes-for-chat-report-apis-not-found/106885 "2024-09-16T19:28:16Z")

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Hi, After the granular scope update, we have noted that granular scopes for Zoom Team Chat API - report:read:list\_chat\_sessions:admin and Zoom Team Chat API - report:read:chat\_session:admin are not present in legacy…

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## [Email ID not received on Participant/Host joined meeting webhook](https://devforum.zoom.us/t/email-id-not-received-on-participant-host-joined-meeting-webhook/78392)

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**Author:** [@alranjan](https://devforum.zoom.us/u/alranjan)\
**Replies:** 6\
**Last updated:** [September 16, 2024, 5:12am UTC](https://devforum.zoom.us/t/email-id-not-received-on-participant-host-joined-meeting-webhook/78392 "2024-09-16T05:12:16Z")

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API Endpoint(s) and/or Zoom API Event(s) Webhook received on Participant/Host joined the meeting event. Description For a few of the users, email is not received in webhook even after the user was invited for a zoom c…

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## [All applications receive data from other applications](https://devforum.zoom.us/t/all-applications-receive-data-from-other-applications/117506)

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**Author:** [@yuval.ron](https://devforum.zoom.us/u/yuval.ron)\
**Replies:** 0\
**Last updated:** [September 15, 2024, 11:02am UTC](https://devforum.zoom.us/t/all-applications-receive-data-from-other-applications/117506 "2024-09-15T11:02:00Z")

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I’m posting on behalf of a customer. They have created multiple applications (Server-to-Server OAuth). One for each of their environments (TEST, QA PROD, ETC…). Every application has its own unique webhook address whic…

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## [Creating/Hosting concurrent meetings through API (Server-to-Server App)](https://devforum.zoom.us/t/creating-hosting-concurrent-meetings-through-api-server-to-server-app/117101)

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**Author:** [@PhasedConnect\_dev](https://devforum.zoom.us/u/PhasedConnect_dev)\
**Replies:** 1\
**Last updated:** [September 13, 2024, 7:37pm UTC](https://devforum.zoom.us/t/creating-hosting-concurrent-meetings-through-api-server-to-server-app/117101 "2024-09-13T19:37:08Z")

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Currently, I’m using Server-to-Server App’s Credentials (Account ID, Client ID and Client Secret) to get my Bearer access token and to connect to Zoom API: // Server-to-Server App's Credentials const accountId = 'asL…

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## ["Help Needed: Zoom Crashing on Windows 10"](https://devforum.zoom.us/t/help-needed-zoom-crashing-on-windows-10/117451)

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**Author:** [@aimansaba1111](https://devforum.zoom.us/u/aimansaba1111)\
**Replies:** 0\
**Last updated:** [September 13, 2024, 7:16pm UTC](https://devforum.zoom.us/t/help-needed-zoom-crashing-on-windows-10/117451 "2024-09-13T19:16:13Z")

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To address Zoom crashes on Windows 10, first ensure that your operating system is fully updated. Check if Zoom is running in compatibility mode by right-clicking the Zoom shortcut, selecting Properties, and disabling com…

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## [Zoom App not getting recording completed webhook event from specific user](https://devforum.zoom.us/t/zoom-app-not-getting-recording-completed-webhook-event-from-specific-user/117299)

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**Author:** [@aldo](https://devforum.zoom.us/u/aldo)\
**Replies:** 2\
**Last updated:** [September 13, 2024, 3:26pm UTC](https://devforum.zoom.us/t/zoom-app-not-getting-recording-completed-webhook-event-from-specific-user/117299 "2024-09-13T15:26:50Z")

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Hey guys, I have an app listed on the marketplace which has the recording.completed event enabled, it works fine for some users but for some reason we are not getting the recording completed event from this specific use…

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