# Authentication

**URL:** https://devforum.zoom.us/c/api-and-webhooks/authentication/48.md?page=4

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 5

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## [Zoom Api Invalid Access Token Problem](https://devforum.zoom.us/t/zoom-api-invalid-access-token-problem/116562)

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**Author:** [@aliaksoy](https://devforum.zoom.us/u/aliaksoy)\
**Replies:** 7\
**Last updated:** [September 5, 2024, 7:07pm UTC](https://devforum.zoom.us/t/zoom-api-invalid-access-token-problem/116562 "2024-09-05T19:07:27Z")

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Hi everyone, we are integrating Zoom into our learning management system for use in our institution. I am successfully receiving the access token via the Zoom API and have granted the relevant permissions to the scopes. …

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## [OAuth refresh token errors](https://devforum.zoom.us/t/oauth-refresh-token-errors/116672)

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**Author:** [@app-niuco](https://devforum.zoom.us/u/app-niuco)\
**Replies:** 3\
**Last updated:** [September 4, 2024, 10:34pm UTC](https://devforum.zoom.us/t/oauth-refresh-token-errors/116672 "2024-09-04T22:34:44Z")

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API Endpoint(s) and/or Zoom API Event(s) https://zoom.us/oauth/token Description Good morning! Today (8/30/2024) we received OAuth refresh token errors for several users that use our App. Until yesterday (8/29/2024)…

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## [OAuth on Web works but on iOS app's webview gives a security policy error](https://devforum.zoom.us/t/oauth-on-web-works-but-on-ios-apps-webview-gives-a-security-policy-error/76100)

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**Author:** [@appoink](https://devforum.zoom.us/u/appoink)\
**Replies:** 2\
**Last updated:** [August 27, 2024, 5:21pm UTC](https://devforum.zoom.us/t/oauth-on-web-works-but-on-ios-apps-webview-gives-a-security-policy-error/76100 "2024-08-27T17:21:05Z")

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API Endpoint(s) and/or Zoom API Event(s) There is no specific endpoint that is giving the issue. It is primarily a bug with Zoom website login inside an iOS or Android app’s webview. Description I have a flutter app t…

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## [Can i use zoom Oauth token for background batch jobs on server](https://devforum.zoom.us/t/can-i-use-zoom-oauth-token-for-background-batch-jobs-on-server/116402)

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**Author:** [@nmalhotra](https://devforum.zoom.us/u/nmalhotra)\
**Replies:** 1\
**Last updated:** [August 26, 2024, 8:45pm UTC](https://devforum.zoom.us/t/can-i-use-zoom-oauth-token-for-background-batch-jobs-on-server/116402 "2024-08-26T20:45:43Z")

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if possible please provide some resource to understand legitimate use of oauth token. i need to create a batch job for provider exchange api that will do some data processing.

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## [Zoom API configuration](https://devforum.zoom.us/t/zoom-api-configuration/115612)

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**Author:** [@koladiya](https://devforum.zoom.us/u/koladiya)\
**Replies:** 2\
**Last updated:** [August 15, 2024, 7:18pm UTC](https://devforum.zoom.us/t/zoom-api-configuration/115612 "2024-08-15T19:18:27Z")

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Hi there, I have been trying to use Zoom API in my app. I’m stuck in the process of getting authorization. I found on Google that I had to create an app on the Zoom marketplace. I created the OAuth app and got my secret…

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## [API Scope "report:read:admin" not available in Business Plan](https://devforum.zoom.us/t/api-scope-reportadmin-not-available-in-business-plan/111204)

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**Author:** [@breno.oliveira](https://devforum.zoom.us/u/breno.oliveira)\
**Replies:** 3\
**Last updated:** [August 9, 2024, 1:15pm UTC](https://devforum.zoom.us/t/api-scope-reportadmin-not-available-in-business-plan/111204 "2024-08-09T13:15:54Z")

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Hi! I work in a Company that has the Business Plan. We are trying to use the reportMeetingParticipants API operation that requires the “report:read:admin” Scope. The problem is that I am not finding this scope to add. …

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## [External user can not access to the app](https://devforum.zoom.us/t/external-user-can-not-access-to-the-app/114819)

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**Author:** [@vogueboard](https://devforum.zoom.us/u/vogueboard)\
**Replies:** 1\
**Last updated:** [August 2, 2024, 7:29pm UTC](https://devforum.zoom.us/t/external-user-can-not-access-to-the-app/114819 "2024-08-02T19:29:32Z")

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I created an app to integrate my CRM system to Zoom so that our employee and other clients can create the Zoom meeting right in my CRM system. However when login to connect to Zoom (Oauth), only my account can see the a…

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## [Server to Server API - new Authorization token request](https://devforum.zoom.us/t/server-to-server-api-new-authorization-token-request/114884)

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**Author:** [@mcloughlin78](https://devforum.zoom.us/u/mcloughlin78)\
**Replies:** 0\
**Last updated:** [August 2, 2024, 12:52pm UTC](https://devforum.zoom.us/t/server-to-server-api-new-authorization-token-request/114884 "2024-08-02T12:52:30Z")

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Hi All, I’m quite new to Zoom’s API. I have a query regarding server to server Authorization token requests. I built a console app in C# that makes requests to the Zoom api server to get audio recordings. At around the …

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## [Can't fetch bearer token](https://devforum.zoom.us/t/cant-fetch-bearer-token/114854)

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**Author:** [@maisum](https://devforum.zoom.us/u/maisum)\
**Replies:** 1\
**Last updated:** [August 2, 2024, 8:49am UTC](https://devforum.zoom.us/t/cant-fetch-bearer-token/114854 "2024-08-02T08:49:02Z")

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Hi, I am trying to send a request to Zoom API. I can retrieve my bearer token but when I use it to Zoom API, I am getting an error: {“code”:124,“message”:“This API does not support client credentials for authorization.”}…

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## [OAuth App Client Secret Rotation Warning](https://devforum.zoom.us/t/oauth-app-client-secret-rotation-warning/113396)

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**Author:** [@kcardoso](https://devforum.zoom.us/u/kcardoso)\
**Replies:** 3\
**Last updated:** [July 17, 2024, 6:44pm UTC](https://devforum.zoom.us/t/oauth-app-client-secret-rotation-warning/113396 "2024-07-17T18:44:06Z")

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API Endpoint(s) and/or Zoom API Event(s) Server to Server OAuth Description We recently noticed one of our OAuth apps created to integrate with TalkDesk has a warning saying that we must rotate the client secret immed…

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## [Failed to refresh tokens: {response.status\_code} {response.text}](https://devforum.zoom.us/t/failed-to-refresh-tokens-response-status-code-response-text/113308)

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**Author:** [@vtrinh](https://devforum.zoom.us/u/vtrinh)\
**Replies:** 7\
**Last updated:** [July 16, 2024, 7:38pm UTC](https://devforum.zoom.us/t/failed-to-refresh-tokens-response-status-code-response-text/113308 "2024-07-16T19:38:20Z")

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Description I’m not able to access the token through pyzoom. It was working perfectly fine before so I’m a bit confused. I checked the client ID and secret to see if they changed, but they didn’t. I even tried making a …

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## [Zoom Auth with Java Spring Boot](https://devforum.zoom.us/t/zoom-auth-with-java-spring-boot/83688)

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**Author:** [@merve.osma](https://devforum.zoom.us/u/merve.osma)\
**Replies:** 10\
**Last updated:** [July 16, 2024, 1:13am UTC](https://devforum.zoom.us/t/zoom-auth-with-java-spring-boot/83688 "2024-07-16T01:13:05Z")

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Hi, I am trying to integrate Zoom with our app. We are using Angular and Java Spring Boot. Since, it is suggested to make calls from backend I am sending get request to " https://zoom.us/oauth/authorize?response\_type=co…

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## [About CORS issues arising from requests from the frontend](https://devforum.zoom.us/t/about-cors-issues-arising-from-requests-from-the-frontend/113700)

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**Author:** [@dngns55](https://devforum.zoom.us/u/dngns55)\
**Replies:** 1\
**Last updated:** [July 15, 2024, 7:22pm UTC](https://devforum.zoom.us/t/about-cors-issues-arising-from-requests-from-the-frontend/113700 "2024-07-15T19:22:59Z")

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When using the Zoom API, is there a reason to only send requests on the server side? I remember that when I was developing a program that used the VRA or M365 API, requests could also be sent from the client side. I wo…

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## [Zoom app-you cannot authrize EITC Oauth](https://devforum.zoom.us/t/zoom-app-you-cannot-authrize-eitc-oauth/113137)

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**Author:** [@jp1736](https://devforum.zoom.us/u/jp1736)\
**Replies:** 0\
**Last updated:** [July 5, 2024, 6:28pm UTC](https://devforum.zoom.us/t/zoom-app-you-cannot-authrize-eitc-oauth/113137 "2024-07-05T18:28:30Z")

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Hello, I added Dashboard /dashboard\_meetings:read and Dashboard /dashboard\_webinars:read to the existing OAuth app, and if I am correct, I need to obtain a new token. So, I tried to grant a new token from my server, bu…

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## [Connection failed: Failed to connect to zoom.us port 443: Connection refused](https://devforum.zoom.us/t/connection-failed-failed-to-connect-to-zoom-us-port-443-connection-refused/112990)

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**Author:** [@foadauben](https://devforum.zoom.us/u/foadauben)\
**Replies:** 3\
**Last updated:** [July 3, 2024, 6:47pm UTC](https://devforum.zoom.us/t/connection-failed-failed-to-connect-to-zoom-us-port-443-connection-refused/112990 "2024-07-03T18:47:13Z")

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Hello I’ve been using Zoom plugin in Moodle for 2 years. Last week, I update the plugin to 5.2.2 version, and 2 days later, I have this error : Connection status: Connection failed: Failed to connect to zoom.us port 4…

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## [Scope(Meeting:read:token) can't be set on Server to Server Oauth App](https://devforum.zoom.us/t/scope-meetingtoken-cant-be-set-on-server-to-server-oauth-app/112254)

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**Author:** [@kartistclass](https://devforum.zoom.us/u/kartistclass)\
**Replies:** 2\
**Last updated:** [July 3, 2024, 8:34am UTC](https://devforum.zoom.us/t/scope-meetingtoken-cant-be-set-on-server-to-server-oauth-app/112254 "2024-07-03T08:34:19Z")

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To utilize the third-party caption function in the app, we would like to obtain a subtitle API Token. However, you cannot set the meeting:read:token permission in the scope setting of the app. It is understood that the…

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## [Zoom OAuth functionality](https://devforum.zoom.us/t/zoom-oauth-functionality/112064)

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**Author:** [@vsi.edu](https://devforum.zoom.us/u/vsi.edu)\
**Replies:** 3\
**Last updated:** [June 27, 2024, 5:48pm UTC](https://devforum.zoom.us/t/zoom-oauth-functionality/112064 "2024-06-27T17:48:26Z")

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Hello Team, I am working on an Angular - .NET Core project where I want to integrate Zoom OAuth2.0 functionality. I have created an account on the Zoom Marketplace and set up an OAuth app. The requirement is to allow …

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## [Zoom is still generating access token even authorization is removed](https://devforum.zoom.us/t/zoom-is-still-generating-access-token-even-authorization-is-removed/111733)

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**Author:** [@anusha.g.gudupally](https://devforum.zoom.us/u/anusha.g.gudupally)\
**Replies:** 3\
**Last updated:** [June 27, 2024, 4:27pm UTC](https://devforum.zoom.us/t/zoom-is-still-generating-access-token-even-authorization-is-removed/111733 "2024-06-27T16:27:05Z")

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Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

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## [Received email that webhook endpoint failed to respond to our validation request, but it is already validated](https://devforum.zoom.us/t/received-email-that-webhook-endpoint-failed-to-respond-to-our-validation-request-but-it-is-already-validated/88748)

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**Author:** [@wati-io](https://devforum.zoom.us/u/wati-io)\
**Replies:** 16\
**Last updated:** [June 12, 2024, 6:31pm UTC](https://devforum.zoom.us/t/received-email-that-webhook-endpoint-failed-to-respond-to-our-validation-request-but-it-is-already-validated/88748 "2024-06-12T18:31:34Z")

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I received an email that my webhook endpoint failed to respond to our validation request. However, under my zoom app, this webhook has been validated. I am calling this webhook from automation with Pabbly Connect - Zoom…

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## [How to get the access token with user id and password - OAuth2.0?](https://devforum.zoom.us/t/how-to-get-the-access-token-with-user-id-and-password-oauth2-0/110987)

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**Author:** [@lalithaditya32](https://devforum.zoom.us/u/lalithaditya32)\
**Replies:** 0\
**Last updated:** [May 30, 2024, 9:11am UTC](https://devforum.zoom.us/t/how-to-get-the-access-token-with-user-id-and-password-oauth2-0/110987 "2024-05-30T09:11:30Z")

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API Endpoint(s) and/or Zoom API Event(s) \*How to get the access token with user id and password - OAuth2.0? Description How to get the access token with user id and password - OAuth2.0?. How to get the grant without s…

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## [SDK Authorization failed MobileRTCAuthError(rawValue: 11) and Invalid signature](https://devforum.zoom.us/t/sdk-authorization-failed-mobilertcautherror-rawvalue-11-and-invalid-signature/108587)

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**Author:** [@farooqih11](https://devforum.zoom.us/u/farooqih11)\
**Replies:** 3\
**Last updated:** [May 10, 2024, 4:10am UTC](https://devforum.zoom.us/t/sdk-authorization-failed-mobilertcautherror-rawvalue-11-and-invalid-signature/108587 "2024-05-10T04:10:22Z")

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Hi, I’m currently integrating Zoom Meeting SDK version 5.17.10 into my application. I’ve implemented the OAuth flow, starting with the creation of an OAuth token (using server-to-server OAuth). From there, I generated a …

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## [Trying to authenticate to contact center historical data with bearer token using power automate](https://devforum.zoom.us/t/trying-to-authenticate-to-contact-center-historical-data-with-bearer-token-using-power-automate/109288)

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**Author:** [@nikParra](https://devforum.zoom.us/u/nikParra)\
**Replies:** 1\
**Last updated:** [May 6, 2024, 9:03pm UTC](https://devforum.zoom.us/t/trying-to-authenticate-to-contact-center-historical-data-with-bearer-token-using-power-automate/109288 "2024-05-06T21:03:58Z")

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Hello All I’m have setup a server to server app and can successfully request a bearer token to use to get the historical data for my contact center. I think I’m able to connect but all it get is { “next\_page\_token”: “…

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## [Oops! We were unable to complete your request. Please try again. (4,700)(Salesforce Integration)](https://devforum.zoom.us/t/oops-we-were-unable-to-complete-your-request-please-try-again-4-700-salesforce-integration/109350)

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**Author:** [@prashant.singhoffici](https://devforum.zoom.us/u/prashant.singhoffici)\
**Replies:** 0\
**Last updated:** [May 6, 2024, 2:28pm UTC](https://devforum.zoom.us/t/oops-we-were-unable-to-complete-your-request-please-try-again-4-700-salesforce-integration/109350 "2024-05-06T14:28:05Z")

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Hi, I was trying to integrate salesforce with Zoom ,I have created connected app on zoom and open id auth provider ,named credential and external credential but when I try to authenticate the prinicpal it shows this erro…

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## [How to determine granted scopes?](https://devforum.zoom.us/t/how-to-determine-granted-scopes/109243)

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**Author:** [@isaac](https://devforum.zoom.us/u/isaac)\
**Replies:** 1\
**Last updated:** [May 4, 2024, 2:26pm UTC](https://devforum.zoom.us/t/how-to-determine-granted-scopes/109243 "2024-05-04T14:26:44Z")

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When creating an oauth app using optional granular scopes, how can my server determine which optional scopes the user granted, if any? Is the only solution to attempt an api call for each potential scope?

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## [Local test does not notify webhook when Remove is executed](https://devforum.zoom.us/t/local-test-does-not-notify-webhook-when-remove-is-executed/109089)

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**Author:** [@izumino](https://devforum.zoom.us/u/izumino)\
**Replies:** 0\
**Last updated:** [May 2, 2024, 6:29am UTC](https://devforum.zoom.us/t/local-test-does-not-notify-webhook-when-remove-is-executed/109089 "2024-05-02T06:29:06Z")

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The problem is that in the local test items the add works fine, but the delete does not. The webhook url is set in Deauthorization Notification. The target URL is the webhook url of the development environment that is …

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## [Error "This API does not support client credentials for authorization." when trying to call an endpoint with Server-to-Server OAuth App credentials](https://devforum.zoom.us/t/error-this-api-does-not-support-client-credentials-for-authorization-when-trying-to-call-an-endpoint-with-server-to-server-oauth-app-credentials/85028)

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**Author:** [@rich1](https://devforum.zoom.us/u/rich1)\
**Replies:** 18\
**Last updated:** [May 1, 2024, 3:57pm UTC](https://devforum.zoom.us/t/error-this-api-does-not-support-client-credentials-for-authorization-when-trying-to-call-an-endpoint-with-server-to-server-oauth-app-credentials/85028 "2024-05-01T15:57:20Z")

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API Endpoint(s) and/or Zoom API Event(s) (https://api.zoom.us/v2/users/:userId/meetings?type=live&page\_size=30&page\_number=1) Description I am working on updating our authentication from JWT to OAuth. I followed the…

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## [Cloud Recording (user:read:list\_recordings) isn't appearing during Granular Scopes setup](https://devforum.zoom.us/t/cloud-recording-userlist-recordings-isnt-appearing-during-granular-scopes-setup/106750)

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**Author:** [@jiw81](https://devforum.zoom.us/u/jiw81)\
**Replies:** 3\
**Last updated:** [April 30, 2024, 10:36pm UTC](https://devforum.zoom.us/t/cloud-recording-userlist-recordings-isnt-appearing-during-granular-scopes-setup/106750 "2024-04-30T22:36:44Z")

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I’ve created an app. While setting up Granular Scopes, I can’t find Cloud Recording (user:read:list\_recordings). Where should I look?

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## [Wix and Zoom SDK](https://devforum.zoom.us/t/wix-and-zoom-sdk/108727)

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**Author:** [@darrengreenwood](https://devforum.zoom.us/u/darrengreenwood)\
**Replies:** 0\
**Last updated:** [April 26, 2024, 12:51pm UTC](https://devforum.zoom.us/t/wix-and-zoom-sdk/108727 "2024-04-26T12:51:40Z")

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Hello, I’m looking to integrate Zoom meetings into my Wix website. I would like to connect my Wix online services to my Zoom account and have a single sign on system where my clients can access our meetings directly fro…

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## ['Invalid redirect URL "result":null' - for our OAuth app](https://devforum.zoom.us/t/invalid-redirect-url-result-null-for-our-oauth-app/70089)

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**Author:** [@AppKl](https://devforum.zoom.us/u/AppKl)\
**Replies:** 12\
**Last updated:** [April 25, 2024, 11:52am UTC](https://devforum.zoom.us/t/invalid-redirect-url-result-null-for-our-oauth-app/70089 "2024-04-25T11:52:38Z")

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Hello Zoom team, We are facing an issue that is hindering our app submission. We have been working for several weeks on getting functionality approval, and we faced this issue in the very last step which should be our f…

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## [How to remove webhooks after OAuth refresh\_tokens have expired?](https://devforum.zoom.us/t/how-to-remove-webhooks-after-oauth-refresh-tokens-have-expired/108646)

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**Author:** [@kapildev](https://devforum.zoom.us/u/kapildev)\
**Replies:** 0\
**Last updated:** [April 25, 2024, 10:39am UTC](https://devforum.zoom.us/t/how-to-remove-webhooks-after-oauth-refresh-tokens-have-expired/108646 "2024-04-25T10:39:10Z")

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Hi, Some of the OAuths that we had saved in Database expired completely because it had been 90 days since they were last refreshed. That is fine, but our application kept on getting webhook events from the user whose OA…

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