# Authentication **URL:** https://devforum.zoom.us/c/api-and-webhooks/authentication/48.md?page=8 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 9 --- ## [Issue with getting access token asking for login credentials from servicenow](https://devforum.zoom.us/t/issue-with-getting-access-token-asking-for-login-credentials-from-servicenow/90935)
**Author:** [@vijayalakshmi.poosap](https://devforum.zoom.us/u/vijayalakshmi.poosap)\ **Replies:** 5\ **Last updated:** [September 5, 2023, 8:03pm UTC](https://devforum.zoom.us/t/issue-with-getting-access-token-asking-for-login-credentials-from-servicenow/90935 "2023-09-05T20:03:14Z")
Hi Team, We could able to get the token using authorization code grant type from serviceow to zoom. However when its asking everytime to loginto zoom to get the token. Please do let me know in you need the reference T… --- ## [Authentication Issue with External Accounts on Zoom via OAUTH2](https://devforum.zoom.us/t/authentication-issue-with-external-accounts-on-zoom-via-oauth2/94444)
**Author:** [@paulo.moreno](https://devforum.zoom.us/u/paulo.moreno)\ **Replies:** 1\ **Last updated:** [September 4, 2023, 9:01pm UTC](https://devforum.zoom.us/t/authentication-issue-with-external-accounts-on-zoom-via-oauth2/94444 "2023-09-04T21:01:32Z")
I am writing to report an issue I am encountering while integrating OAUTH2 into my system with the goal of creating Zoom meetings using users’ accounts. My system works perfectly when users authenticate using accounts t… --- ## [Server-to-Server OAuth documentation bug](https://devforum.zoom.us/t/server-to-server-oauth-documentation-bug/84401)
**Author:** [@precisao](https://devforum.zoom.us/u/precisao)\ **Replies:** 4\ **Last updated:** [September 1, 2023, 6:40pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-documentation-bug/84401 "2023-09-01T18:40:43Z")
Dear Sirs, In the following documentation page, the description of the successful response is not correct. https://marketplace.zoom.us/docs/guides/build/server-to-server-oauth-app/#successful-response The property nam… --- ## [Migrate application from jwt to oauth](https://devforum.zoom.us/t/migrate-application-from-jwt-to-oauth/93802)
**Author:** [@ronaldocuevasgarcia](https://devforum.zoom.us/u/ronaldocuevasgarcia)\ **Replies:** 5\ **Last updated:** [August 25, 2023, 1:53am UTC](https://devforum.zoom.us/t/migrate-application-from-jwt-to-oauth/93802 "2023-08-25T01:53:43Z")
Good afternoon, sorry, I received an email to migrate from jwt to Oauth, but I can’t find documentation to make this change in ionic, at the time you will provide me with an sdk so that the calls will work in ionic, coul… --- ## [Checking all JWT have been switched to OAuth](https://devforum.zoom.us/t/checking-all-jwt-have-been-switched-to-oauth/93850)
**Author:** [@ilalad](https://devforum.zoom.us/u/ilalad)\ **Replies:** 1\ **Last updated:** [August 24, 2023, 6:43pm UTC](https://devforum.zoom.us/t/checking-all-jwt-have-been-switched-to-oauth/93850 "2023-08-24T18:43:17Z")
I was told that I needed to bring this question to this forum by Zoom support, so here I am and here it goes… Apologies in advance if this is in the wrong place or under the wrong action item, but I’m not sure of a bett… --- ## [Disabling the JWT app by September 1, 2023](https://devforum.zoom.us/t/disabling-the-jwt-app-by-september-1-2023/88326)
**Author:** [@sartakove](https://devforum.zoom.us/u/sartakove)\ **Replies:** 2\ **Last updated:** [August 24, 2023, 1:43pm UTC](https://devforum.zoom.us/t/disabling-the-jwt-app-by-september-1-2023/88326 "2023-08-24T13:43:00Z")
The JWT app type will be deprecated. We recommend that you create Server-to-Server OAuth or OAuth apps to replace the functionality of a JWT app in your account. See the JWT app type migration guide for details. On Jun… --- ## [Rapid7 Server to Server Oauth](https://devforum.zoom.us/t/rapid7-server-to-server-oauth/93908)
**Author:** [@sbhalerao](https://devforum.zoom.us/u/sbhalerao)\ **Replies:** 0\ **Last updated:** [August 24, 2023, 12:59pm UTC](https://devforum.zoom.us/t/rapid7-server-to-server-oauth/93908 "2023-08-24T12:59:09Z")
Permission issue after creating Rapid7 server to server Oauth Non-retryable error code or too many attempts at retries encountered while making request(s). Details from Zoom API-\> Invalid access token, does not contain … --- ## [Far too short notice on webhook verification change](https://devforum.zoom.us/t/far-too-short-notice-on-webhook-verification-change/74094)
**Author:** [@scott.halgrim](https://devforum.zoom.us/u/scott.halgrim)\ **Replies:** 17\ **Last updated:** [August 23, 2023, 10:19pm UTC](https://devforum.zoom.us/t/far-too-short-notice-on-webhook-verification-change/74094 "2023-08-23T22:19:25Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Notification of webhook validation changes: Support Description That is a giant change to be making and only telling us about only one week ah… --- ## [Can't access the licenses to set up zoom classes after updating Server to Server OAuth](https://devforum.zoom.us/t/cant-access-the-licenses-to-set-up-zoom-classes-after-updating-server-to-server-oauth/89962)
**Author:** [@cbi-administrator5](https://devforum.zoom.us/u/cbi-administrator5)\ **Replies:** 3\ **Last updated:** [August 22, 2023, 10:59am UTC](https://devforum.zoom.us/t/cant-access-the-licenses-to-set-up-zoom-classes-after-updating-server-to-server-oauth/89962 "2023-08-22T10:59:02Z")
I created Server to Server OAuth and integrated it into our school site. Now when I try to set up a Zoom conference for virtual class, there aren’t multiple licenses to pick from. There are no licenses to pick from. I… --- ## [Internal app for okta workflow integration](https://devforum.zoom.us/t/internal-app-for-okta-workflow-integration/93023)
**Author:** [@jcagalawan](https://devforum.zoom.us/u/jcagalawan)\ **Replies:** 1\ **Last updated:** [August 22, 2023, 6:57pm UTC](https://devforum.zoom.us/t/internal-app-for-okta-workflow-integration/93023 "2023-08-22T18:57:14Z")
Hi team, I’m new to creating an app in the Zoom Marketplace. I created an app to connect it to Okta workflows. The use of this app is to generate a list of inactive hosts. However, I’m having issues with what to put for … --- ## [Missing account id](https://devforum.zoom.us/t/missing-account-id/93554)
**Author:** [@josh.gyau](https://devforum.zoom.us/u/josh.gyau)\ **Replies:** 1\ **Last updated:** [August 17, 2023, 5:06pm UTC](https://devforum.zoom.us/t/missing-account-id/93554 "2023-08-17T17:06:30Z")
Description After going through the documentation for server to server oauth, it requires an account\_id to make a request. The app credentials for oauth does not provide us with an account\_id, it only provides the clien… --- ## [Recordings in Zoom or via Zoom API](https://devforum.zoom.us/t/recordings-in-zoom-or-via-zoom-api/92294)
**Author:** [@sunstone.zoom](https://devforum.zoom.us/u/sunstone.zoom)\ **Replies:** 5\ **Last updated:** [August 17, 2023, 3:47pm UTC](https://devforum.zoom.us/t/recordings-in-zoom-or-via-zoom-api/92294 "2023-08-17T15:47:48Z")
Hi Team We have been constantly using the Zoom to schedule online meetings, fetch recordings, and show recordings to all our users but off late, we have been facing an issue w.r.t. recordings being available in Zoom con… --- ## [Assistance Required in Modifying App Level from Account to User Level](https://devforum.zoom.us/t/assistance-required-in-modifying-app-level-from-account-to-user-level/93209)
**Author:** [@apps2](https://devforum.zoom.us/u/apps2)\ **Replies:** 3\ **Last updated:** [August 16, 2023, 9:46am UTC](https://devforum.zoom.us/t/assistance-required-in-modifying-app-level-from-account-to-user-level/93209 "2023-08-16T09:46:44Z")
I have been working on the development of an app and I am currently in the final stages of completion. Recently, it was brought to my attention that my app is configured at the account level. However, based on my underst… --- ## [I can only able to create a meeting using subscribed mailId](https://devforum.zoom.us/t/i-can-only-able-to-create-a-meeting-using-subscribed-mailid/93307)
**Author:** [@subscriptions3](https://devforum.zoom.us/u/subscriptions3)\ **Replies:** 1\ **Last updated:** [August 14, 2023, 2:51pm UTC](https://devforum.zoom.us/t/i-can-only-able-to-create-a-meeting-using-subscribed-mailid/93307 "2023-08-14T14:51:04Z")
Hi, I can only able to create meeting using app subscribed MailId. When i authorize using Aouth with other mail id, i got access token and refresh token. Using that access token i can’t able to create meeting. I am ge… --- ## [Setting Authorization info for Webhook Endpoint Url](https://devforum.zoom.us/t/setting-authorization-info-for-webhook-endpoint-url/79121)
**Author:** [@mhofmann](https://devforum.zoom.us/u/mhofmann)\ **Replies:** 2\ **Last updated:** [August 11, 2023, 8:21pm UTC](https://devforum.zoom.us/t/setting-authorization-info-for-webhook-endpoint-url/79121 "2023-08-11T20:21:01Z")
API Endpoint(s) and/or Zoom API Event(s) Configuring the “Event notification endpoint URL” on the Event Subscriptions feature Description My test environment requires a specific Basic Auth header to be sent in the POS… --- ## [Request an access token giving invalid\_request](https://devforum.zoom.us/t/request-an-access-token-giving-invalid-request/93275)
**Author:** [@rmodepalli](https://devforum.zoom.us/u/rmodepalli)\ **Replies:** 0\ **Last updated:** [August 11, 2023, 5:27pm UTC](https://devforum.zoom.us/t/request-an-access-token-giving-invalid-request/93275 "2023-08-11T17:27:25Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. https://zoom.us/oauth/token Description Hi I am tr… --- ## [OAuth Redirect Issues](https://devforum.zoom.us/t/oauth-redirect-issues/92581)
**Author:** [@Isaiah](https://devforum.zoom.us/u/Isaiah)\ **Replies:** 7\ **Last updated:** [August 10, 2023, 9:35pm UTC](https://devforum.zoom.us/t/oauth-redirect-issues/92581 "2023-08-10T21:35:58Z")
OAuth Redirect Issues OAuth for user authorized apps Since JWT is being deprecated I have been tasked with building an OAuth app to use in our system. We use the app to allow our clients in their own instances to mana… --- ## [Intermittent empty response from Zoom API](https://devforum.zoom.us/t/intermittent-empty-response-from-zoom-api/80932)
**Author:** [@kannantl](https://devforum.zoom.us/u/kannantl)\ **Replies:** 5\ **Last updated:** [August 10, 2023, 4:09pm UTC](https://devforum.zoom.us/t/intermittent-empty-response-from-zoom-api/80932 "2023-08-10T16:09:06Z")
\*\*API Endpoint(s) \*\* https://zoom.us/oauth/token https://api.zoom.us/v2/users?page\_size=300 Description We have been seeing intermittent empty responses from Zoom APis. This happens only from UK/EU data centers. W… --- ## [The system detected an invalid pointer address in attempting to use a pointer argument in a call. \[::ffff:170.114.52.2\]:443 (zoom.us:443)](https://devforum.zoom.us/t/the-system-detected-an-invalid-pointer-address-in-attempting-to-use-a-pointer-argument-in-a-call-170-114-52-2-443-zoom-us-443/93116)
**Author:** [@purshotam5825.pks](https://devforum.zoom.us/u/purshotam5825.pks)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 4:08pm UTC](https://devforum.zoom.us/t/the-system-detected-an-invalid-pointer-address-in-attempting-to-use-a-pointer-argument-in-a-call-170-114-52-2-443-zoom-us-443/93116 "2023-08-10T16:08:24Z")
API Endpoint(s) and/or Zoom API Event(s) API to refresh token and get meeting Description We are using Rest Client (v 106.12.0.0) in .Net 6 for making request to zoom server. It is working fine for 70% of API calls. B… --- ## [How i create api key and secret to salesforce](https://devforum.zoom.us/t/how-i-create-api-key-and-secret-to-salesforce/93012)
**Author:** [@felix.kim](https://devforum.zoom.us/u/felix.kim)\ **Replies:** 1\ **Last updated:** [August 8, 2023, 6:40pm UTC](https://devforum.zoom.us/t/how-i-create-api-key-and-secret-to-salesforce/93012 "2023-08-08T18:40:31Z")
This is what I found, but it is no longer possible because you canceled this option: “Zoom has deprecated JWT apps on June 1, 2023. The end-of-life for JWT apps will be September 1, 2023.” what do I need to do? --- ## [OAuth server to server & recordings api](https://devforum.zoom.us/t/oauth-server-to-server-recordings-api/92807)
**Author:** [@sandor.antal](https://devforum.zoom.us/u/sandor.antal)\ **Replies:** 1\ **Last updated:** [August 7, 2023, 10:49pm UTC](https://devforum.zoom.us/t/oauth-server-to-server-recordings-api/92807 "2023-08-07T22:49:27Z")
Description We are trying to migrate away from JWT app to the OAuth server to server app. We are making a request to get the list of recordings we have inside of our account. In order to do so we are using the followin… --- ## [IN Windows C# SDK what should be the Redirect URL for OAuth](https://devforum.zoom.us/t/in-windows-c-sdk-what-should-be-the-redirect-url-for-oauth/69283)
**Author:** [@parimisatya30](https://devforum.zoom.us/u/parimisatya30)\ **Replies:** 2\ **Last updated:** [August 7, 2023, 9:51am UTC](https://devforum.zoom.us/t/in-windows-c-sdk-what-should-be-the-redirect-url-for-oauth/69283 "2023-08-07T09:51:14Z")
I am trying to integrate the zoom app into my WPF application using the Windows(C#) SDK. When trying to generate the SDK, I am not sure which OAuth I have to select and what are the OAuth redirect URLs I have to give, be… --- ## [Unable to sign in/ sign out zoom via browser when authorize to Zoom via my ui to my Zoom User-Level App](https://devforum.zoom.us/t/unable-to-sign-in-sign-out-zoom-via-browser-when-authorize-to-zoom-via-my-ui-to-my-zoom-user-level-app/92870)
**Author:** [@wdev2020](https://devforum.zoom.us/u/wdev2020)\ **Replies:** 2\ **Last updated:** [August 3, 2023, 8:38pm UTC](https://devforum.zoom.us/t/unable-to-sign-in-sign-out-zoom-via-browser-when-authorize-to-zoom-via-my-ui-to-my-zoom-user-level-app/92870 "2023-08-03T20:38:23Z")
Hi. When I tried to connect/authorize Zoom I sometimes got info’s object and error. I have User-Level App. The error occurred when I tried to sign\_in / sign out and the error’s status from my server is 502 Bad Gateway. … --- ## [How can i get the exact handling duration fields](https://devforum.zoom.us/t/how-can-i-get-the-exact-handling-duration-fields/92483)
**Author:** [@chengang](https://devforum.zoom.us/u/chengang)\ **Replies:** 0\ **Last updated:** [July 27, 2023, 3:51am UTC](https://devforum.zoom.us/t/how-can-i-get-the-exact-handling-duration-fields/92483 "2023-07-27T03:51:55Z")
I have integrated the Zoom call center logs into our CRM, I would like to get the flow 、waiting, and handling duration fields, but now I only get the total duration. Could you pls tell me how to get the flow、waiting and … --- ## [Server to server oauth role permissions](https://devforum.zoom.us/t/server-to-server-oauth-role-permissions/69806)
**Author:** [@elfinch](https://devforum.zoom.us/u/elfinch)\ **Replies:** 7\ **Last updated:** [July 26, 2023, 3:16pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-role-permissions/69806 "2023-07-26T15:16:18Z")
When assigning developer permissions, I do not have the option to enable server to server oauth permissions mentioned in this document: Create a Server-to-Server OAuth App --- ## [Confusion Between Signature Generation Methods in Zoom SDK - NodeJS](https://devforum.zoom.us/t/confusion-between-signature-generation-methods-in-zoom-sdk-nodejs/90649)
**Author:** [@luca.munari](https://devforum.zoom.us/u/luca.munari)\ **Replies:** 2\ **Last updated:** [July 24, 2023, 8:48am UTC](https://devforum.zoom.us/t/confusion-between-signature-generation-methods-in-zoom-sdk-nodejs/90649 "2023-07-24T08:48:37Z")
Hi everyone, I’m a little bit puzzled with generating the SDK signature on the backend for Zoom meetings. According to the official documentation, we’re supposed to use a method named “ZoomMtg.generateSDKSignature” (fr… --- ## [Refreshing tokens issue](https://devforum.zoom.us/t/refreshing-tokens-issue/91970)
**Author:** [@wdev2020](https://devforum.zoom.us/u/wdev2020)\ **Replies:** 2\ **Last updated:** [July 19, 2023, 3:13pm UTC](https://devforum.zoom.us/t/refreshing-tokens-issue/91970 "2023-07-19T15:13:44Z")
Hi, sometimes, I get a 400 error while refreshing “reason”: “Invalid Token!”, “error”: “invalid\_grant”. URL for request is ‘https://zoom.us//oauth/token’ The refresh is valid (till Oct 15.2023). Also it cannot be the… --- ## [API Stopped working](https://devforum.zoom.us/t/api-stopped-working/92008)
**Author:** [@sandeep.b1](https://devforum.zoom.us/u/sandeep.b1)\ **Replies:** 3\ **Last updated:** [July 18, 2023, 6:28pm UTC](https://devforum.zoom.us/t/api-stopped-working/92008 "2023-07-18T18:28:42Z")
We have an API that has stopped working from yesterday, details shared below API: OAuth App - Server-to-Server OAuth API URL: Zoom Meeting API Description: Using “email” for “userID” in the API to fetch meetings Erro… --- ## [Impact of generating webhook verification tokens for crc methods](https://devforum.zoom.us/t/impact-of-generating-webhook-verification-tokens-for-crc-methods/91738)
**Author:** [@kanata.koyama](https://devforum.zoom.us/u/kanata.koyama)\ **Replies:** 1\ **Last updated:** [July 14, 2023, 2:57pm UTC](https://devforum.zoom.us/t/impact-of-generating-webhook-verification-tokens-for-crc-methods/91738 "2023-07-14T14:57:21Z")
API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Details on your question, workflow or the problem you’re trying to solve… --- ## [What type of application I need to create in marketplace](https://devforum.zoom.us/t/what-type-of-application-i-need-to-create-in-marketplace/91342)
**Author:** [@sirarpi.manukyan](https://devforum.zoom.us/u/sirarpi.manukyan)\ **Replies:** 7\ **Last updated:** [July 7, 2023, 8:50am UTC](https://devforum.zoom.us/t/what-type-of-application-i-need-to-create-in-marketplace/91342 "2023-07-07T08:50:29Z")
hello, I need to build a desktop app (with Rust/ Tauri in backend , and React/typescript in frontend) that creates a meeting on app load, then just displays participants in the Joining and Waiting Screen (The UI is ver… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/authentication/48.md?page=7) [Next page](https://devforum.zoom.us/c/api-and-webhooks/authentication/48.md?page=9)