# Chat

**URL:** https://devforum.zoom.us/c/api-and-webhooks/chat/50.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [About the Chat category](https://devforum.zoom.us/t/about-the-chat-category/64916)

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**Author:** [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Replies:** 0\
**Last updated:** [February 25, 2022, 10:14pm UTC](https://devforum.zoom.us/t/about-the-chat-category/64916 "2022-02-25T22:14:16Z")

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## [Failed to Integrate Zoom on Clint Mobile Gaming site Page](https://devforum.zoom.us/t/failed-to-integrate-zoom-on-clint-mobile-gaming-site-page/92245)

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**Author:** [@maria2](https://devforum.zoom.us/u/maria2)\
**Replies:** 1\
**Last updated:** [August 22, 2026, 3:20am UTC](https://devforum.zoom.us/t/failed-to-integrate-zoom-on-clint-mobile-gaming-site-page/92245 "2026-08-22T03:20:44Z")

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My client’s mobile gaming (subway surfers game) website page needs to have Zoom integration, but I’m facing difficulties implementing it. I’m searching for a suitable plugin that can be installed on the WordPress site to…

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## [Error occured when trying to react with custom emoji](https://devforum.zoom.us/t/error-occured-when-trying-to-react-with-custom-emoji/144252)

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**Author:** [@CristianEni](https://devforum.zoom.us/u/CristianEni)\
**Replies:** 0\
**Last updated:** [June 16, 2026, 9:56am UTC](https://devforum.zoom.us/t/error-occured-when-trying-to-react-with-custom-emoji/144252 "2026-06-16T09:56:29Z")

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Hello we ar efacing an issue when trying to react with a custom emoji in a channel. type of the app: user authenticated url:/chat/users/me/messages/D8F81F17-A2F0-49F9-A4C5-C483CBE655E6/emoji\_reactions body: { “actio…

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## [Can Zoom Webinar live chat messages be read and replied to automatically using API/Webhook/SDK?](https://devforum.zoom.us/t/can-zoom-webinar-live-chat-messages-be-read-and-replied-to-automatically-using-api-webhook-sdk/143750)

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**Author:** [@Aman6](https://devforum.zoom.us/u/Aman6)\
**Replies:** 10\
**Last updated:** [June 15, 2026, 7:15am UTC](https://devforum.zoom.us/t/can-zoom-webinar-live-chat-messages-be-read-and-replied-to-automatically-using-api-webhook-sdk/143750 "2026-06-15T07:15:30Z")

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Hi Zoom Developer Team, I want to build an AI automation system for Zoom Webinars. Use case: During a live Zoom Webinar, attendees may write messages like: “Recording milegi?” “PDF milegi?” “Price kya hai?” …

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## [How can I get the text-style information?](https://devforum.zoom.us/t/how-can-i-get-the-text-style-information/143169)

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**Author:** [@superzoom](https://devforum.zoom.us/u/superzoom)\
**Replies:** 0\
**Last updated:** [April 24, 2026, 4:56pm UTC](https://devforum.zoom.us/t/how-can-i-get-the-text-style-information/143169 "2026-04-24T16:56:07Z")

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I’m using “/v2/chat/users/${id}/messages” api. But it doesn’t seem to have the rich-text style information. Is there a way to get the information?

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## [Unable to Retrieve Chat Messages with User-Managed App Despite Correct Scopes and API Compliance](https://devforum.zoom.us/t/unable-to-retrieve-chat-messages-with-user-managed-app-despite-correct-scopes-and-api-compliance/119782)

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**Author:** [@martossien](https://devforum.zoom.us/u/martossien)\
**Replies:** 7\
**Last updated:** [February 17, 2026, 2:47pm UTC](https://devforum.zoom.us/t/unable-to-retrieve-chat-messages-with-user-managed-app-despite-correct-scopes-and-api-compliance/119782 "2026-02-17T14:47:59Z")

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Dear Zoom Developer Support and Community, I hope this message finds you well. I'm encountering an issue with my User-Managed Zoom App where I'm unable to retrieve chat messages, despite having the necessary scopes, suc…

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## [Zoom Chat API doesn't let me fetch list of participants](https://devforum.zoom.us/t/zoom-chat-api-doesnt-let-me-fetch-list-of-participants/139343)

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**Author:** [@zoom\_dev\_sandbox](https://devforum.zoom.us/u/zoom_dev_sandbox)\
**Replies:** 4\
**Last updated:** [December 23, 2025, 8:19pm UTC](https://devforum.zoom.us/t/zoom-chat-api-doesnt-let-me-fetch-list-of-participants/139343 "2025-12-23T20:19:05Z")

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Zoom Chat API doesn’t let me fetch list of participants Description I am fetching list of chat sessions using https://api.zoom.us/v2/report/chat/sessions (Team Chat APIs) Response usually has next structure { “id”: “…

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## [Some messages sent to the channel via Zoom Team Chat API not delivered](https://devforum.zoom.us/t/some-messages-sent-to-the-channel-via-zoom-team-chat-api-not-delivered/139461)

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**Author:** [@eugenes](https://devforum.zoom.us/u/eugenes)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 3:48pm UTC](https://devforum.zoom.us/t/some-messages-sent-to-the-channel-via-zoom-team-chat-api-not-delivered/139461 "2025-12-11T15:48:29Z")

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API Endpoint(s) and/or Zoom API Event(s) endpoint to send message: /chat/users//messages endpoint to get message: /chat/users//messages/?to\_channel= Description I’m working on a notification system based on Zoom API.…

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## [Pagination next\_page\_token not working for GET /chat/users/{userId}/messages](https://devforum.zoom.us/t/pagination-next-page-token-not-working-for-get-chat-users-userid-messages/137391)

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**Author:** [@Steven7](https://devforum.zoom.us/u/Steven7)\
**Replies:** 10\
**Last updated:** [December 1, 2025, 3:55pm UTC](https://devforum.zoom.us/t/pagination-next-page-token-not-working-for-get-chat-users-userid-messages/137391 "2025-12-01T15:55:38Z")

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GET /chat/users/{userId}/messages I have been using this API to retrieve chat messages. However, there seems to be a new update where the pagination using next\_page\_token is not working properly. It returns a new next\_…

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## [GET /chat/users/{userId}/messages endless next page token](https://devforum.zoom.us/t/get-chat-users-userid-messages-endless-next-page-token/137461)

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**Author:** [@Sam1664](https://devforum.zoom.us/u/Sam1664)\
**Replies:** 16\
**Last updated:** [October 23, 2025, 8:35am UTC](https://devforum.zoom.us/t/get-chat-users-userid-messages-endless-next-page-token/137461 "2025-10-23T08:35:30Z")

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I have a python module in production that gets chat logs from ‘GET /chat/users/{userId}/messages’ - it’s worked for about 7 months and has just stopped working. The behaviour we see is endless next page tokens with a di…

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## [Unable to get list of members in Channel. GET /chat/users/{userId}/channels/{channelId}/members returns "No permission to access this channel."](https://devforum.zoom.us/t/unable-to-get-list-of-members-in-channel-get-chat-users-userid-channels-channelid-members-returns-no-permission-to-access-this-channel/137392)

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**Author:** [@Steven7](https://devforum.zoom.us/u/Steven7)\
**Replies:** 11\
**Last updated:** [September 22, 2025, 7:40pm UTC](https://devforum.zoom.us/t/unable-to-get-list-of-members-in-channel-get-chat-users-userid-channels-channelid-members-returns-no-permission-to-access-this-channel/137392 "2025-09-22T19:40:33Z")

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Hi, I am asking whether there is a related update about this? I am using account-level App and never face any issue in order to get list of members in channel using this endpoint: GET /chat/users/{userId}/channels/{chan…

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## [Opus file downloaded via API has invalid data](https://devforum.zoom.us/t/opus-file-downloaded-via-api-has-invalid-data/131758)

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**Author:** [@dlzoomdev](https://devforum.zoom.us/u/dlzoomdev)\
**Replies:** 5\
**Last updated:** [May 20, 2025, 8:11pm UTC](https://devforum.zoom.us/t/opus-file-downloaded-via-api-has-invalid-data/131758 "2025-05-20T20:11:58Z")

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Hi there, We’re using /report/chat/sessions/:sessionId to retrieve team chat messages and any files shared. When you have a chat with someone and then make a voice message, that comes up as a file in the response. The d…

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## [Zoom Chat - Fetching reactions via chat reports API](https://devforum.zoom.us/t/zoom-chat-fetching-reactions-via-chat-reports-api/128444)

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**Author:** [@dlzoomdev](https://devforum.zoom.us/u/dlzoomdev)\
**Replies:** 5\
**Last updated:** [April 8, 2025, 1:23pm UTC](https://devforum.zoom.us/t/zoom-chat-fetching-reactions-via-chat-reports-api/128444 "2025-04-08T13:23:56Z")

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We currently use this endpoint to get chats via session: Team Chat APIs - Zoom Developers. We would like to also capture what reactions were made to what message in a Zoom chat channel, but that requires us to use this e…

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## [More country flags](https://devforum.zoom.us/t/more-country-flags/131897)

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**Author:** [@Wendy](https://devforum.zoom.us/u/Wendy)\
**Replies:** 1\
**Last updated:** [April 25, 2025, 7:31pm UTC](https://devforum.zoom.us/t/more-country-flags/131897 "2025-04-25T19:31:06Z")

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Request from faculty: Please add more country flags to Zoom, specifically the Ukraine flag.

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## [Zoom Campaign Management to Elementor](https://devforum.zoom.us/t/zoom-campaign-management-to-elementor/131838)

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**Author:** [@Tajah](https://devforum.zoom.us/u/Tajah)\
**Replies:** 3\
**Last updated:** [April 24, 2025, 3:30pm UTC](https://devforum.zoom.us/t/zoom-campaign-management-to-elementor/131838 "2025-04-24T15:30:02Z")

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Hello, my team and I are developing a chatbot, but we’ve encountered an issue. After creating a campaign on Zoom and using a pre-established chat flow (currently in use), we can’t get our bot functioning. The website is …

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## [Unable to retrieve complete message history with /v2/chat/users/{from\_user\_id}/messages](https://devforum.zoom.us/t/unable-to-retrieve-complete-message-history-with-v2-chat-users-from-user-id-messages/130863)

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**Author:** [@Frank5](https://devforum.zoom.us/u/Frank5)\
**Replies:** 3\
**Last updated:** [April 8, 2025, 7:16pm UTC](https://devforum.zoom.us/t/unable-to-retrieve-complete-message-history-with-v2-chat-users-from-user-id-messages/130863 "2025-04-08T19:16:00Z")

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I am trying to allow download of a user’s entire chat history for compliance purposes. Using the /v2/chat/users/{from\_user\_id}/messages API only allows me to retrieve about the last two years. There’s no mention of a t…

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## [Use API to send unattended chat notifications from Windows Dataflex](https://devforum.zoom.us/t/use-api-to-send-unattended-chat-notifications-from-windows-dataflex/130952)

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**Author:** [@JimM](https://devforum.zoom.us/u/JimM)\
**Replies:** 0\
**Last updated:** [April 4, 2025, 3:44pm UTC](https://devforum.zoom.us/t/use-api-to-send-unattended-chat-notifications-from-windows-dataflex/130952 "2025-04-04T15:44:08Z")

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Using chilkat example-code for dataflex and zoom api We are attempting to send simple internal Zoom Chat notifications from an unattended Windows pc on our network to an individual team chat user using Dataflex. We hav…

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## [Radio Group and App Modal for chat bot](https://devforum.zoom.us/t/radio-group-and-app-modal-for-chat-bot/130501)

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**Author:** [@user45](https://devforum.zoom.us/u/user45)\
**Replies:** 0\
**Last updated:** [March 25, 2025, 6:42pm UTC](https://devforum.zoom.us/t/radio-group-and-app-modal-for-chat-bot/130501 "2025-03-25T18:42:44Z")

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I am creating a bot for a team chat with a small survey. Questions with one answer option. RadioGroup is ideal for my purposes. And I would like to display the results in a modal window. How can I get selected value o…

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## [Help with App Marketplace](https://devforum.zoom.us/t/help-with-app-marketplace/127533)

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**Author:** [@Timothy](https://devforum.zoom.us/u/Timothy)\
**Replies:** 2\
**Last updated:** [February 28, 2025, 9:35pm UTC](https://devforum.zoom.us/t/help-with-app-marketplace/127533 "2025-02-28T21:35:17Z")

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Hello, I am trying to create a bot that will recieve messages from my group of 1000 people run it through a chat gpt bot ( zapier ) if it has broken any rules that I have given, then it will notify another group which i…

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## [Looking for APIs/Endpoints related to “Data hold/Legal Hold” to apply it on a user](https://devforum.zoom.us/t/looking-for-apis-endpoints-related-to-data-hold-legal-hold-to-apply-it-on-a-user/66151)

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**Author:** [@akona](https://devforum.zoom.us/u/akona)\
**Replies:** 2\
**Last updated:** [February 14, 2025, 10:43am UTC](https://devforum.zoom.us/t/looking-for-apis-endpoints-related-to-data-hold-legal-hold-to-apply-it-on-a-user/66151 "2025-02-14T10:43:34Z")

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Description I am Looking for “Zoom Chat/Zoom Video” APIs/Endpoints related to “Data hold/Legal Hold” to apply it on a given user. I did not found any Zoom API for legal /eDiscovery purpose. Kindly send me the document…

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## [Zoom Team Chat API Encrypted Messages](https://devforum.zoom.us/t/zoom-team-chat-api-encrypted-messages/125541)

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**Author:** [@mbourque1](https://devforum.zoom.us/u/mbourque1)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 4:07pm UTC](https://devforum.zoom.us/t/zoom-team-chat-api-encrypted-messages/125541 "2025-01-29T16:07:53Z")

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I’m trying to use the Zoom Team Chat API to get lists of user messages. Some messages get returned as “This is an encrypted message” but some do not. I’ve checked settings and it seems that Advanced Encryption is turned …

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## [Contact Center Smart Embed - Messaging](https://devforum.zoom.us/t/contact-center-smart-embed-messaging/125156)

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**Author:** [@michaels1](https://devforum.zoom.us/u/michaels1)\
**Replies:** 0\
**Last updated:** [January 23, 2025, 2:48pm UTC](https://devforum.zoom.us/t/contact-center-smart-embed-messaging/125156 "2025-01-23T14:48:33Z")

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GET https://api.zoom.us/v2/contact\_center/engagements fails to return chat engagements while engagement is in process. The engagement exists, and can be responded to via the chat queue in question from the CCSE app - the…

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## [Team chat messages API pagination error - Code: -1, message: null](https://devforum.zoom.us/t/team-chat-messages-api-pagination-error-code-1-message-null/123687)

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**Author:** [@gp\_includi\_hrmnzr](https://devforum.zoom.us/u/gp_includi_hrmnzr)\
**Replies:** 6\
**Last updated:** [January 21, 2025, 9:46am UTC](https://devforum.zoom.us/t/team-chat-messages-api-pagination-error-code-1-message-null/123687 "2025-01-21T09:46:08Z")

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Hi all, Our team is encountering an issue where calling the /chat/users/me/messages endpoint with pagination and a certain page\_size will initially work, but errors after a couple of requests. The initial next\_page\_tok…

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## [API not returning messages for a channel](https://devforum.zoom.us/t/api-not-returning-messages-for-a-channel/124248)

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**Author:** [@viraj.kanwade](https://devforum.zoom.us/u/viraj.kanwade)\
**Replies:** 6\
**Last updated:** [January 13, 2025, 4:26pm UTC](https://devforum.zoom.us/t/api-not-returning-messages-for-a-channel/124248 "2025-01-13T16:26:37Z")

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For some reason, I am not able to get any messages for a channel. url = f"/v2/chat/users/{user\_id}/messages/" make\_request\_zoom(url, {"to\_channel": channel\_id, "from": "2018-01-01T00:00:00Z"}) I have tried with owner\_i…

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## [Chat message file info returns different data randomly](https://devforum.zoom.us/t/chat-message-file-info-returns-different-data-randomly/122788)

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**Author:** [@viraj.kanwade](https://devforum.zoom.us/u/viraj.kanwade)\
**Replies:** 4\
**Last updated:** [January 13, 2025, 4:20pm UTC](https://devforum.zoom.us/t/chat-message-file-info-returns-different-data-randomly/122788 "2025-01-13T16:20:27Z")

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Till yesterday, the files in chat was returned as: "files": \[ { "file\_id": "XYZ", "file\_name": "Image 2024-10-22 at 104726.png", "f…

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## [Need Guidance on Capturing Zoom SDK Chat Window Questions in a Report (Embedded Zoom SDK)](https://devforum.zoom.us/t/need-guidance-on-capturing-zoom-sdk-chat-window-questions-in-a-report-embedded-zoom-sdk/123987)

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**Author:** [@zoom.isv1](https://devforum.zoom.us/u/zoom.isv1)\
**Replies:** 1\
**Last updated:** [January 6, 2025, 10:38pm UTC](https://devforum.zoom.us/t/need-guidance-on-capturing-zoom-sdk-chat-window-questions-in-a-report-embedded-zoom-sdk/123987 "2025-01-06T22:38:32Z")

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One of the key requirements is to capture questions and messages posted in the Chat window during a live event and generate a detailed report post-event. Is there documentation or an example available for achieving this…

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## [How to access the code snippets in chat API?](https://devforum.zoom.us/t/how-to-access-the-code-snippets-in-chat-api/122139)

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**Author:** [@viraj.kanwade](https://devforum.zoom.us/u/viraj.kanwade)\
**Replies:** 6\
**Last updated:** [December 17, 2024, 9:07pm UTC](https://devforum.zoom.us/t/how-to-access-the-code-snippets-in-chat-api/122139 "2024-12-17T21:07:56Z")

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How do I get the original code snippet shared on a channel? Currently it returns “message”: “Viraj Kanwade has sent you a code snippet”,

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## [Server-to-server account level app - channel members - no permission](https://devforum.zoom.us/t/server-to-server-account-level-app-channel-members-no-permission/121998)

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**Author:** [@viraj.kanwade](https://devforum.zoom.us/u/viraj.kanwade)\
**Replies:** 5\
**Last updated:** [December 11, 2024, 8:35pm UTC](https://devforum.zoom.us/t/server-to-server-account-level-app-channel-members-no-permission/121998 "2024-12-11T20:35:47Z")

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A server-to-server account level app should have access to everything. But it seems to be limited to the admin who approved the app. There are already multiple similar closed threads. Saying this is expected behavior is…

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## [Invalid request body format when trying to reply to user. chatbot app](https://devforum.zoom.us/t/invalid-request-body-format-when-trying-to-reply-to-user-chatbot-app/81251)

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**Author:** [@anto1](https://devforum.zoom.us/u/anto1)\
**Replies:** 13\
**Last updated:** [December 10, 2024, 7:21pm UTC](https://devforum.zoom.us/t/invalid-request-body-format-when-trying-to-reply-to-user-chatbot-app/81251 "2024-12-10T19:21:46Z")

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Zoom Apps Configuration Ruby on Rails Description No matter what I try, I always get a BadRequest reply from the server when replying to a message from our chatbot. Never have managed to make it work. Error? RestCli…

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## [Zoom Team Chat - Get Channel Members - No permission](https://devforum.zoom.us/t/zoom-team-chat-get-channel-members-no-permission/88093)

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**Author:** [@emason1](https://devforum.zoom.us/u/emason1)\
**Replies:** 16\
**Last updated:** [December 9, 2024, 6:12pm UTC](https://devforum.zoom.us/t/zoom-team-chat-get-channel-members-no-permission/88093 "2024-12-09T18:12:06Z")

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API Endpoint(s) and/or Zoom API Event(s) API Call: https://api.zoom.us/v2/chat/channels/9468352e6836413796b890bf408a6834/members?page\_size=300 API Response w/ Owner Permissions: {“code”:200,“message”:“No permission to …

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