# Chat

**URL:** https://devforum.zoom.us/c/api-and-webhooks/chat/50.md?page=1

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 2

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## [Server-to-server account level app - channel members - no permission](https://devforum.zoom.us/t/server-to-server-account-level-app-channel-members-no-permission/121998)

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**Author:** [@viraj.kanwade](https://devforum.zoom.us/u/viraj.kanwade)\
**Replies:** 5\
**Last updated:** [December 11, 2024, 8:35pm UTC](https://devforum.zoom.us/t/server-to-server-account-level-app-channel-members-no-permission/121998 "2024-12-11T20:35:47Z")

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A server-to-server account level app should have access to everything. But it seems to be limited to the admin who approved the app. There are already multiple similar closed threads. Saying this is expected behavior is…

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## [Invalid request body format when trying to reply to user. chatbot app](https://devforum.zoom.us/t/invalid-request-body-format-when-trying-to-reply-to-user-chatbot-app/81251)

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**Author:** [@anto1](https://devforum.zoom.us/u/anto1)\
**Replies:** 13\
**Last updated:** [December 10, 2024, 7:21pm UTC](https://devforum.zoom.us/t/invalid-request-body-format-when-trying-to-reply-to-user-chatbot-app/81251 "2024-12-10T19:21:46Z")

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Zoom Apps Configuration Ruby on Rails Description No matter what I try, I always get a BadRequest reply from the server when replying to a message from our chatbot. Never have managed to make it work. Error? RestCli…

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## [Zoom Team Chat - Get Channel Members - No permission](https://devforum.zoom.us/t/zoom-team-chat-get-channel-members-no-permission/88093)

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**Author:** [@emason1](https://devforum.zoom.us/u/emason1)\
**Replies:** 16\
**Last updated:** [December 9, 2024, 6:12pm UTC](https://devforum.zoom.us/t/zoom-team-chat-get-channel-members-no-permission/88093 "2024-12-09T18:12:06Z")

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API Endpoint(s) and/or Zoom API Event(s) API Call: https://api.zoom.us/v2/chat/channels/9468352e6836413796b890bf408a6834/members?page\_size=300 API Response w/ Owner Permissions: {“code”:200,“message”:“No permission to …

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## [Listing chat messages in a channel with just the channel ID (Account-level)](https://devforum.zoom.us/t/listing-chat-messages-in-a-channel-with-just-the-channel-id-account-level/82695)

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**Author:** [@k-root](https://devforum.zoom.us/u/k-root)\
**Replies:** 1\
**Last updated:** [December 5, 2024, 5:13pm UTC](https://devforum.zoom.us/t/listing-chat-messages-in-a-channel-with-just-the-channel-id-account-level/82695 "2024-12-05T17:13:54Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) https://marketplace.zoom.us/docs/api-reference/chat/methods/#operation/getChatMessages Description Hi, We’re using an OAuth2 app with Accoun…

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## [Meeting chat webhook and api](https://devforum.zoom.us/t/meeting-chat-webhook-and-api/120829)

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**Author:** [@laparoscopic](https://devforum.zoom.us/u/laparoscopic)\
**Replies:** 6\
**Last updated:** [November 19, 2024, 6:16pm UTC](https://devforum.zoom.us/t/meeting-chat-webhook-and-api/120829 "2024-11-19T18:16:12Z")

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Meeting chat webhook does not work, we get any other event like partecipant joined but not the one for the chat

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## [Unsupported type of Message Error on UI](https://devforum.zoom.us/t/unsupported-type-of-message-error-on-ui/118053)

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**Author:** [@nairdheeraj2249](https://devforum.zoom.us/u/nairdheeraj2249)\
**Replies:** 5\
**Last updated:** [November 13, 2024, 9:01pm UTC](https://devforum.zoom.us/t/unsupported-type-of-message-error-on-ui/118053 "2024-11-13T21:01:07Z")

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Hey Devs, I’m creating a Chatbot for myself using python and trying to integrate it with Zoom. Have already succeeded with other steps but when I try to send a response message from the bot by API call it returns respo…

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## [Geeting error in chat "Unsupported type of message" when sending message from chatbot](https://devforum.zoom.us/t/geeting-error-in-chat-unsupported-type-of-message-when-sending-message-from-chatbot/120585)

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**Author:** [@albin](https://devforum.zoom.us/u/albin)\
**Replies:** 0\
**Last updated:** [November 8, 2024, 7:48am UTC](https://devforum.zoom.us/t/geeting-error-in-chat-unsupported-type-of-message-when-sending-message-from-chatbot/120585 "2024-11-08T07:48:29Z")

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I’m using the following endpoint to send a message to a user on behalf of chatbot. https://api.zoom.us/v2/im/chat/messages with following payload { "robot\_jid": "\<bot jid\>", "to\_jid": "\<to jid\>", "user\_jid": "\<t…

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## [Is it possible to add a custom tab to the Zoom desktop client?](https://devforum.zoom.us/t/is-it-possible-to-add-a-custom-tab-to-the-zoom-desktop-client/119968)

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**Author:** [@tonygarrison](https://devforum.zoom.us/u/tonygarrison)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 6:18am UTC](https://devforum.zoom.us/t/is-it-possible-to-add-a-custom-tab-to-the-zoom-desktop-client/119968 "2024-10-29T06:18:01Z")

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Apologies if this is the wrong category, it was mandatory and there wasn’t one which seemed to be about the Zoom desktop client. I have been asked to create a new tab in the Zoom desktop client which would display a url…

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## [Access token does not contain scope 'team\_chat:read:list\_user\_channels'](https://devforum.zoom.us/t/access-token-does-not-contain-scope-team-chatlist-user-channels/116525)

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**Author:** [@sam.gardiner.ni](https://devforum.zoom.us/u/sam.gardiner.ni)\
**Replies:** 17\
**Last updated:** [October 1, 2024, 2:43pm UTC](https://devforum.zoom.us/t/access-token-does-not-contain-scope-team-chatlist-user-channels/116525 "2024-10-01T14:43:18Z")

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Zoom Apps Configuration using python3, authenticating using Server-to-Server OAuth Description How do I add the scopes for: blah://developers.zoom.us/docs/api/rest/reference/chat/methods/#operation/listUserLevelChanne…

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## [/chat/channels/events throws scope error when attempting to archive a team\_chat channel](https://devforum.zoom.us/t/chat-channels-events-throws-scope-error-when-attempting-to-archive-a-team-chat-channel/118154)

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**Author:** [@matt.eisenberg](https://devforum.zoom.us/u/matt.eisenberg)\
**Replies:** 0\
**Last updated:** [September 26, 2024, 4:35pm UTC](https://devforum.zoom.us/t/chat-channels-events-throws-scope-error-when-attempting-to-archive-a-team-chat-channel/118154 "2024-09-26T16:35:21Z")

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API Endpoint: PATCHhttps://api.zoom.us/v2/chat/channels/events API Response:{“code”: 4711, “message”: “Invalid access token, does not contain scopes: team\_chat:update:archive\_channels:admin, team\_chat:update:archive\_ch…

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## [Development Possibility with Channels](https://devforum.zoom.us/t/development-possibility-with-channels/117237)

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**Author:** [@joseph.winters](https://devforum.zoom.us/u/joseph.winters)\
**Replies:** 0\
**Last updated:** [September 10, 2024, 3:18pm UTC](https://devforum.zoom.us/t/development-possibility-with-channels/117237 "2024-09-10T15:18:03Z")

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API Endpoint(s) and/or Zoom API Event(s) Team Chat API. Description Hey team. Appreciate any type of response in regards to this. I am not a developer, but I am a UX designer and marketing strategist and I need to off…

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## [Sending PRTG Alerts to Zoom Chat](https://devforum.zoom.us/t/sending-prtg-alerts-to-zoom-chat/65207)

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**Author:** [@rmccawley](https://devforum.zoom.us/u/rmccawley)\
**Replies:** 2\
**Last updated:** [September 6, 2024, 2:18pm UTC](https://devforum.zoom.us/t/sending-prtg-alerts-to-zoom-chat/65207 "2024-09-06T14:18:23Z")

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My team is in the process of migrating internal chat from Slack to Zoom chat. We have a few integrations that are set up in Slack that looks like are not available in Zoom. One of these is PRTG alerts that we use for da…

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## [About upload multiple files through Zoom API](https://devforum.zoom.us/t/about-upload-multiple-files-through-zoom-api/116706)

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**Author:** [@dngns55](https://devforum.zoom.us/u/dngns55)\
**Replies:** 0\
**Last updated:** [August 31, 2024, 11:41am UTC](https://devforum.zoom.us/t/about-upload-multiple-files-through-zoom-api/116706 "2024-08-31T11:41:47Z")

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Hello I want to implement file upload using this endpoint /chat/users/{userId}/messages/files. However, it seems that uploading multiple files is not supported. It also seems that sending messages together is not suppo…

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## [Problem with slow chat sessions views for some user](https://devforum.zoom.us/t/problem-with-slow-chat-sessions-views-for-some-user/116631)

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**Author:** [@dngns55](https://devforum.zoom.us/u/dngns55)\
**Replies:** 1\
**Last updated:** [August 29, 2024, 8:53pm UTC](https://devforum.zoom.us/t/problem-with-slow-chat-sessions-views-for-some-user/116631 "2024-08-29T20:53:50Z")

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Hello I am creating a user-level app using the Zoom API. I am working on querying the chat session list (/chat/users/me/sessions) and querying the message list (/chat/users/me/messages) through its ID. The problem sit…

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## [The way to get both list of 1:1, groupchat](https://devforum.zoom.us/t/the-way-to-get-both-list-of-1-1-groupchat/116358)

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**Author:** [@dngns55](https://devforum.zoom.us/u/dngns55)\
**Replies:** 1\
**Last updated:** [August 27, 2024, 4:43pm UTC](https://devforum.zoom.us/t/the-way-to-get-both-list-of-1-1-groupchat/116358 "2024-08-27T16:43:35Z")

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Hello I want to list all of a user’s chats using the API. I tried to use the /chat/users/me/sessions endpoint, but this endpoint seems to sort chats by date, even if they are in the same chat room. Is there an API end…

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## [Channel Activity Logs](https://devforum.zoom.us/t/channel-activity-logs/115121)

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**Author:** [@ruan.greyling](https://devforum.zoom.us/u/ruan.greyling)\
**Replies:** 1\
**Last updated:** [August 9, 2024, 10:04pm UTC](https://devforum.zoom.us/t/channel-activity-logs/115121 "2024-08-09T22:04:51Z")

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Im trying to either export the last modified / active through a CSV file for all the channels or get it from an API. To eventually clean up inactive channels. We are using a Server-to-Server OAuth configuration but don…

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## [Send Email to Post in Chat Channel](https://devforum.zoom.us/t/send-email-to-post-in-chat-channel/77838)

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**Author:** [@digitalcraftsman](https://devforum.zoom.us/u/digitalcraftsman)\
**Replies:** 6\
**Last updated:** [July 30, 2024, 8:28pm UTC](https://devforum.zoom.us/t/send-email-to-post-in-chat-channel/77838 "2024-07-30T20:28:57Z")

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Is it possible to send email to a Zoom Chat Channel? Slack has this functionality via automation. The desired functionality is to use the Zoom channel as a notification system based on incoming email sent to specific ad…

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## ["Request failed status code 451" when deploy Zoom Room Native Control](https://devforum.zoom.us/t/request-failed-status-code-451-when-deploy-zoom-room-native-control/68549)

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**Author:** [@jackson.ng](https://devforum.zoom.us/u/jackson.ng)\
**Replies:** 3\
**Last updated:** [July 24, 2024, 5:17pm UTC](https://devforum.zoom.us/t/request-failed-status-code-451-when-deploy-zoom-room-native-control/68549 "2024-07-24T17:17:20Z")

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Hi Zoom, I am trying to use the Zoom Room Native Control, but when I upload the .JSON files, it says “Request failed status code 451”, any of you experience this? Thanks! Jackson

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## [Unable to receive in meeting chat notifications. Cannot see the meeting.chat\_message\_sent](https://devforum.zoom.us/t/unable-to-receive-in-meeting-chat-notifications-cannot-see-the-meeting-chat-message-sent/88853)

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**Author:** [@apil.tamang](https://devforum.zoom.us/u/apil.tamang)\
**Replies:** 12\
**Last updated:** [July 2, 2024, 8:53pm UTC](https://devforum.zoom.us/t/unable-to-receive-in-meeting-chat-notifications-cannot-see-the-meeting-chat-message-sent/88853 "2024-07-02T20:53:53Z")

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I see at least two other posts regarding this, but I see there haven’t been any solutions posted. I am trying to capture meeting chat message events, but as this API developer doc says, I can’t find the “meeting.chat\_mes…

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## [Explanation about how to use Zoom's Chatbot API for creating a custom bot?](https://devforum.zoom.us/t/explanation-about-how-to-use-zooms-chatbot-api-for-creating-a-custom-bot/112609)

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**Author:** [@marryauroraa1011213](https://devforum.zoom.us/u/marryauroraa1011213)\
**Replies:** 0\
**Last updated:** [June 26, 2024, 8:56am UTC](https://devforum.zoom.us/t/explanation-about-how-to-use-zooms-chatbot-api-for-creating-a-custom-bot/112609 "2024-06-26T08:56:20Z")

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Using Zoom’s Chatbot API to create a custom bot involves several steps. First, register your app on the Zoom App Marketplace and obtain the necessary credentials, such as the Client ID and Secret. Develop your bot using …

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## [A Case Study on LMS Software for Airlines/Aviation industry](https://devforum.zoom.us/t/a-case-study-on-lms-software-for-airlines-aviation-industry/110833)

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**Author:** [@paulmagnussen.futurb](https://devforum.zoom.us/u/paulmagnussen.futurb)\
**Replies:** 0\
**Last updated:** [May 28, 2024, 10:36am UTC](https://devforum.zoom.us/t/a-case-study-on-lms-software-for-airlines-aviation-industry/110833 "2024-05-28T10:36:33Z")

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So i have a challenge, Lufthansa Technik (LAT), a leading provider of technical aircraft services, needed to modernize its pilot and flight attendant training program. Traditional methods relied heavily on in-person inst…

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## [Chat Migration APIs](https://devforum.zoom.us/t/chat-migration-apis/110485)

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**Author:** [@IlyaPuzyrev](https://devforum.zoom.us/u/IlyaPuzyrev)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 2:12pm UTC](https://devforum.zoom.us/t/chat-migration-apis/110485 "2024-05-22T14:12:54Z")

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Chat Migration APIs POST /chat/migration/messages Description On the documentation page for this method the possibility of unlocking the API for migrations is described. I wrote to support, and they redirected me to th…

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## [Gettting error Invalid access token, does not contain scopes:\[\]](https://devforum.zoom.us/t/gettting-error-invalid-access-token-does-not-contain-scopes/110178)

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**Author:** [@anand.barthwal](https://devforum.zoom.us/u/anand.barthwal)\
**Replies:** 0\
**Last updated:** [May 17, 2024, 1:17pm UTC](https://devforum.zoom.us/t/gettting-error-invalid-access-token-does-not-contain-scopes/110178 "2024-05-17T13:17:08Z")

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Original request - GET https://www.zoom.us/v2/contact\_center/engagements/transcripts/download/B5mQXFgDSeqk9H5iTn\_yzA Headers: Authorization: Bearer {Access Token} Content-Type: application/json Body: None Descripti…

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## [Granular Scopes - Missing team\_chat:write:members](https://devforum.zoom.us/t/granular-scopes-missing-team-chatmembers/110124)

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**Author:** [@cristhian.rodriguez](https://devforum.zoom.us/u/cristhian.rodriguez)\
**Replies:** 0\
**Last updated:** [May 16, 2024, 2:42pm UTC](https://devforum.zoom.us/t/granular-scopes-missing-team-chatmembers/110124 "2024-05-16T14:42:42Z")

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Hi, Currently, I’m trying to use the API to add people to a private channel, but I haven’t found a way to do it, I tested the POST /chat/channels/{channelId}/members, but the required scope (team\_chat:write:members) doe…

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## [Chatbot message body limit](https://devforum.zoom.us/t/chatbot-message-body-limit/88575)

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**Author:** [@matt.schardt](https://devforum.zoom.us/u/matt.schardt)\
**Replies:** 1\
**Last updated:** [May 10, 2024, 4:38pm UTC](https://devforum.zoom.us/t/chatbot-message-body-limit/88575 "2024-05-10T16:38:19Z")

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Does anyone know if there is a character length limit (and what the limit is) for messages sent via a team-chat-app? knowing that limit would be helpful. Thank you https://developers.zoom.us/docs/team-chat-apps/send-edi…

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## [Sub header is not being shown in chat](https://devforum.zoom.us/t/sub-header-is-not-being-shown-in-chat/97047)

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**Author:** [@diwakar.prajapati](https://devforum.zoom.us/u/diwakar.prajapati)\
**Replies:** 5\
**Last updated:** [May 10, 2024, 9:47am UTC](https://devforum.zoom.us/t/sub-header-is-not-being-shown-in-chat/97047 "2024-05-10T09:47:21Z")

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I am using { "head": { "text": "header", "sub\_head": { "text": "sub header" } } } but the sub header is now being rendered, The incoming Webhook message show the connection name, as well. How can …

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## [ChatBot use case validation](https://devforum.zoom.us/t/chatbot-use-case-validation/92004)

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**Author:** [@lech.lachowicz](https://devforum.zoom.us/u/lech.lachowicz)\
**Replies:** 2\
**Last updated:** [April 26, 2024, 2:18pm UTC](https://devforum.zoom.us/t/chatbot-use-case-validation/92004 "2024-04-26T14:18:51Z")

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Description I’d like to ask the team to validate a use case I have. I want the ChatBot to contact any user in my account (and my account only) to run simple surveys and interviews and get feedback. I want to use the im…

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## [Want to send File with Zoom Team Chat API in php framwork codeigniter 4](https://devforum.zoom.us/t/want-to-send-file-with-zoom-team-chat-api-in-php-framwork-codeigniter-4/107924)

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**Author:** [@muhammad.irfan4894](https://devforum.zoom.us/u/muhammad.irfan4894)\
**Replies:** 1\
**Last updated:** [April 16, 2024, 1:46am UTC](https://devforum.zoom.us/t/want-to-send-file-with-zoom-team-chat-api-in-php-framwork-codeigniter-4/107924 "2024-04-16T01:46:28Z")

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I have this function in codeigniter 4 public function sendChatFile($file, $input) { // Check if file size exceeds the limits $maxImageSize = 16 \* 1024 \* 1024; // 16 MB $maxFileSize = 20 \* 1024 \* 1024; // 20 MB …

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## [Granular Scopes - Missing team\_chat:delete:batch\_members](https://devforum.zoom.us/t/granular-scopes-missing-team-chatbatch-members/106546)

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**Author:** [@BriefingSource](https://devforum.zoom.us/u/BriefingSource)\
**Replies:** 6\
**Last updated:** [April 4, 2024, 5:40pm UTC](https://devforum.zoom.us/t/granular-scopes-missing-team-chatbatch-members/106546 "2024-04-04T17:40:09Z")

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Hi, We’re currently using the API to batch remove members from a channel. However, we keep encountering the following response: Invalid access token, does not contain scopes:\[team\_chat:delete:batch\_members\] In the A…

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## [Api for in-meeting chat](https://devforum.zoom.us/t/api-for-in-meeting-chat/66627)

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**Author:** [@andrewb](https://devforum.zoom.us/u/andrewb)\
**Replies:** 3\
**Last updated:** [March 25, 2024, 8:27pm UTC](https://devforum.zoom.us/t/api-for-in-meeting-chat/66627 "2024-03-25T20:27:59Z")

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Took a look at the webinar/meeting API docs and didn’t see anything mentioned about controlling the in-meeting chat on behalf of someone. I.e. be able to send a message on behalf of someone or view messages real time in …

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