# Chat **URL:** https://devforum.zoom.us/c/api-and-webhooks/chat/50.md?page=3 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 4 --- ## [Changes to Team Chat API and Webhooks](https://devforum.zoom.us/t/changes-to-team-chat-api-and-webhooks/85006)
**Author:** [@shariq.torres](https://devforum.zoom.us/u/shariq.torres)\ **Replies:** 0\ **Last updated:** [March 20, 2023, 5:47pm UTC](https://devforum.zoom.us/t/changes-to-team-chat-api-and-webhooks/85006 "2023-03-20T17:47:21Z")
On March 18th, 2023, Zoom changed the behavior of the Zoom Team Chat API and Webhooks. From now on, the IDs of external users will be empty. Identifiers will only have values if they are users under your account. We reco… --- ## [Getting {'code': 124, 'message': 'Invalid access token.'} when calling /chat/users/{userId}/messages/files. How to fix the problem?](https://devforum.zoom.us/t/getting-code-124-message-invalid-access-token-when-calling-chat-users-userid-messages-files-how-to-fix-the-problem/78461)
**Author:** [@Staysmoon](https://devforum.zoom.us/u/Staysmoon)\ **Replies:** 11\ **Last updated:** [March 17, 2023, 2:58pm UTC](https://devforum.zoom.us/t/getting-code-124-message-invalid-access-token-when-calling-chat-users-userid-messages-files-how-to-fix-the-problem/78461 "2023-03-17T14:58:06Z")
Description Just this week I started getting the error {‘code’: 124, ‘message’: ‘Invalid access token.’} when calling /chat/users/{userId}/messages/files endpoing with an oauth access token. I am using this endpoint to… --- ## [How to post a file in contact's chat using java?](https://devforum.zoom.us/t/how-to-post-a-file-in-contacts-chat-using-java/83444)
**Author:** [@ced](https://devforum.zoom.us/u/ced)\ **Replies:** 8\ **Last updated:** [March 16, 2023, 4:24pm UTC](https://devforum.zoom.us/t/how-to-post-a-file-in-contacts-chat-using-java/83444 "2023-03-16T16:24:35Z")
I’m trying to send a file in a contact’s chat using oauth server-to-server token (bearer). I’ve tried using simple java classes but I always receive 405 Method Not Allowed error. Here’s my code that uses apache http cl… --- ## [User's chat message returns NotFound](https://devforum.zoom.us/t/users-chat-message-returns-notfound/84254)
**Author:** [@SongZhang](https://devforum.zoom.us/u/SongZhang)\ **Replies:** 2\ **Last updated:** [March 7, 2023, 9:49pm UTC](https://devforum.zoom.us/t/users-chat-message-returns-notfound/84254 "2023-03-07T21:49:05Z")
The issue is found with Zoom Government, not having a chance to try with Zoom US. Use API {{baseUrl}}/chat/users/{userId}/sessions?page\_size=10 to get the user sessions. https://marketplace.zoomgov.com/docs/api-referen… --- ## [Send IM (team chat) to multiple users](https://devforum.zoom.us/t/send-im-team-chat-to-multiple-users/83849)
**Author:** [@uzi.mishan](https://devforum.zoom.us/u/uzi.mishan)\ **Replies:** 1\ **Last updated:** [March 1, 2023, 4:18pm UTC](https://devforum.zoom.us/t/send-im-team-chat-to-multiple-users/83849 "2023-03-01T16:18:50Z")
Is there a way to create dynamic groups so one zoom user can send that group a chat, and in the end of that chat, the group will be deleted, in oppose to channel, where the user should join the channel before sending cha… --- ## [Link Previews in Zoom Team Chat](https://devforum.zoom.us/t/link-previews-in-zoom-team-chat/80656)
**Author:** [@cgriffith](https://devforum.zoom.us/u/cgriffith)\ **Replies:** 8\ **Last updated:** [February 27, 2023, 8:44am UTC](https://devforum.zoom.us/t/link-previews-in-zoom-team-chat/80656 "2023-02-27T08:44:16Z")
I apologize if this is not the right place (or category) to ask these questions—Zoom’s Tier I and II Support Engineers were not able to assist and directed me to this forum. I greatly appreciate any/all assistance! Back… --- ## [Retrieving channel ID with only having channel name](https://devforum.zoom.us/t/retrieving-channel-id-with-only-having-channel-name/81760)
**Author:** [@tiaan.schulz](https://devforum.zoom.us/u/tiaan.schulz)\ **Replies:** 4\ **Last updated:** [February 13, 2023, 10:57pm UTC](https://devforum.zoom.us/t/retrieving-channel-id-with-only-having-channel-name/81760 "2023-02-13T22:57:59Z")
Description Trying to obtain specific zoom channel ID with only having the channel name via JSON API call (postman) Can’t find any documentation or example to try / follow. I have a account admin level service account … --- ## [ID cases are different between List users and List channel members](https://devforum.zoom.us/t/id-cases-are-different-between-list-users-and-list-channel-members/82694)
**Author:** [@k-root](https://devforum.zoom.us/u/k-root)\ **Replies:** 0\ **Last updated:** [February 7, 2023, 8:55am UTC](https://devforum.zoom.us/t/id-cases-are-different-between-list-users-and-list-channel-members/82694 "2023-02-07T08:55:22Z")
API Endpoint(s) and/or Zoom API Event(s) https://marketplace.zoom.us/docs/api-reference/chat/methods/#operation/listUserLevelChannelMembers https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/use… --- ## [Chatbot App not working on Mobile](https://devforum.zoom.us/t/chatbot-app-not-working-on-mobile/79848)
**Author:** [@lucas.rollo](https://devforum.zoom.us/u/lucas.rollo)\ **Replies:** 1\ **Last updated:** [February 1, 2023, 4:57pm UTC](https://devforum.zoom.us/t/chatbot-app-not-working-on-mobile/79848 "2023-02-01T16:57:03Z")
I have a client that is trying to install a Zoom Chatbot Integration on her Zoom Account. It works fine on Desktop, however, on mobile, they see this error: “Cannot load content, click Retry” Multiple users at the c… --- ## [Missing clientid Header](https://devforum.zoom.us/t/missing-clientid-header/81152)
**Author:** [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\ **Replies:** 7\ **Last updated:** [February 1, 2023, 4:33pm UTC](https://devforum.zoom.us/t/missing-clientid-header/81152 "2023-02-01T16:33:33Z")
Webhook event I have an chat application, I want to receive a chat notification. I’ve created an subscription pointed on my URL and push ‘Validate’ button. I expected to receive the clientid header, contains ‘The client… --- ## [How to send a server-to-server chat message](https://devforum.zoom.us/t/how-to-send-a-server-to-server-chat-message/82160)
**Author:** [@Manfred](https://devforum.zoom.us/u/Manfred)\ **Replies:** 3\ **Last updated:** [January 30, 2023, 9:26pm UTC](https://devforum.zoom.us/t/how-to-send-a-server-to-server-chat-message/82160 "2023-01-30T21:26:05Z")
I have a server application. When an event occurs, I want to be able to send a chat message to a specific zoom channel. On an other event, I want to update that message, and finally, I need to delete that message. Is… --- ## [Deleting in-meeting chat entries](https://devforum.zoom.us/t/deleting-in-meeting-chat-entries/77940)
**Author:** [@pete\_h](https://devforum.zoom.us/u/pete_h)\ **Replies:** 5\ **Last updated:** [January 19, 2023, 10:58pm UTC](https://devforum.zoom.us/t/deleting-in-meeting-chat-entries/77940 "2023-01-19T22:58:20Z")
So, this is an “is it possible?” question. We have an application where the meeting and breakouts are used by students. And, kids being kids, they will occasionally post a chat that is inappropriate. We’d like the hos… --- ## [Getting file IDs to attach to a Send Message request](https://devforum.zoom.us/t/getting-file-ids-to-attach-to-a-send-message-request/81683)
**Author:** [@uria.benedick](https://devforum.zoom.us/u/uria.benedick)\ **Replies:** 0\ **Last updated:** [January 19, 2023, 6:32am UTC](https://devforum.zoom.us/t/getting-file-ids-to-attach-to-a-send-message-request/81683 "2023-01-19T06:32:08Z")
Hi, The Send Message endpoint mentions a file\_ids parameter that can be used to attach up to 6 files to the sent message. Where can I get these IDs? Thanks --- ## [Does chatbot markdown support mail links (mailto:user@domain.com)](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224)
**Author:** [@conor.mccarthy](https://devforum.zoom.us/u/conor.mccarthy)\ **Replies:** 3\ **Last updated:** [January 17, 2023, 6:25pm UTC](https://devforum.zoom.us/t/does-chatbot-markdown-support-mail-links-mailto-user-domain-com/80224 "2023-01-17T18:25:42Z")
I want to include a link in a chatbot message which includes a mailto: link I have tried formatting it as a standard html link, e.g. mailto:helpdesk@openblend.com|helpdesk@openblend.com but it doesn’t work. Is there … --- ## [Trouble formatting server to server Oauth api messages like in the chatbot](https://devforum.zoom.us/t/trouble-formatting-server-to-server-oauth-api-messages-like-in-the-chatbot/81294)
**Author:** [@anandhusathee](https://devforum.zoom.us/u/anandhusathee)\ **Replies:** 1\ **Last updated:** [January 11, 2023, 10:06pm UTC](https://devforum.zoom.us/t/trouble-formatting-server-to-server-oauth-api-messages-like-in-the-chatbot/81294 "2023-01-11T22:06:30Z")
I was trying to send messages to a zoom chat channel using server to server Oauth api but seems like I am not able to format the messages with full markdown functionality like in a chatbot api. Does anyone have any idea… --- ## [Chat API: getChatSessions always returns 0 results](https://devforum.zoom.us/t/chat-api-getchatsessions-always-returns-0-results/80806)
**Author:** [@dukki](https://devforum.zoom.us/u/dukki)\ **Replies:** 5\ **Last updated:** [December 30, 2022, 3:53pm UTC](https://devforum.zoom.us/t/chat-api-getchatsessions-always-returns-0-results/80806 "2022-12-30T15:53:45Z")
I referenced the URL below. https://marketplace.zoom.us/docs/api-reference/chat/methods/#operation/getChatSessions When I call the API, It always returns 0 results. I have called API with user ID or user Email, and re… --- ## [Does Zoom Chat have a Webhook/API for retrieving files sent by a user?](https://devforum.zoom.us/t/does-zoom-chat-have-a-webhook-api-for-retrieving-files-sent-by-a-user/77213)
**Author:** [@EdwardC](https://devforum.zoom.us/u/EdwardC)\ **Replies:** 1\ **Last updated:** [December 28, 2022, 4:03pm UTC](https://devforum.zoom.us/t/does-zoom-chat-have-a-webhook-api-for-retrieving-files-sent-by-a-user/77213 "2022-12-28T16:03:16Z")
I’m trying to get the files/images sent by a user. I know I can retrieve all the files and message sent by a user by calling the List user’s chat messages API, but I wonder if there is a more convenient way for this (I j… --- ## [Zoom Chatbot using Chatbot-Cli giving Error 500 when posting Message](https://devforum.zoom.us/t/zoom-chatbot-using-chatbot-cli-giving-error-500-when-posting-message/79971)
**Author:** [@beto.hernandezadame](https://devforum.zoom.us/u/beto.hernandezadame)\ **Replies:** 1\ **Last updated:** [December 28, 2022, 3:58pm UTC](https://devforum.zoom.us/t/zoom-chatbot-using-chatbot-cli-giving-error-500-when-posting-message/79971 "2022-12-28T15:58:43Z")
API Endpoint(s) and/or Zoom API Event(s) ‘https://api.zoom.us/v2/im/chat/messages’ Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Chatbot message api Description I am crea… --- ## [Need Help with a Site!](https://devforum.zoom.us/t/need-help-with-a-site/71698)
**Author:** [@LiamSmith](https://devforum.zoom.us/u/LiamSmith)\ **Replies:** 1\ **Last updated:** [December 23, 2022, 1:58pm UTC](https://devforum.zoom.us/t/need-help-with-a-site/71698 "2022-12-23T13:58:03Z")
Hey Guys! I need help with a certain page of a site I am working on, The site itself is regarding land and property and I just want an opinion from you guys the sites name is Circlemaketing. Pk, its main origin is in re… --- ## [Not able to access contacts or send direct messages to my contact](https://devforum.zoom.us/t/not-able-to-access-contacts-or-send-direct-messages-to-my-contact/80115)
**Author:** [@mailagent](https://devforum.zoom.us/u/mailagent)\ **Replies:** 3\ **Last updated:** [December 20, 2022, 7:29pm UTC](https://devforum.zoom.us/t/not-able-to-access-contacts-or-send-direct-messages-to-my-contact/80115 "2022-12-20T19:29:27Z")
Description Unable to send chat messages to my contacts using email. The contacts show in UI in zoom account but when trying to hit the getContacts endpoint then don’t get any other in response. How To Reproduce Steps… --- ## [External Users Edited & Deleted Messages are not being captured by API](https://devforum.zoom.us/t/external-users-edited-deleted-messages-are-not-being-captured-by-api/80399)
**Author:** [@emason1](https://devforum.zoom.us/u/emason1)\ **Replies:** 5\ **Last updated:** [December 16, 2022, 10:07pm UTC](https://devforum.zoom.us/t/external-users-edited-deleted-messages-are-not-being-captured-by-api/80399 "2022-12-16T22:07:06Z")
Here is a ticket I opened a few months back & need an answer to. I feel that I explained the scenario well, but please let me know if there is still some confusion. \*\* Hello Zoom,\*\* We are using the following APIs to c… --- ## [Which App Type to Push Notifications to Users in Chat](https://devforum.zoom.us/t/which-app-type-to-push-notifications-to-users-in-chat/80022)
**Author:** [@Brian-P](https://devforum.zoom.us/u/Brian-P)\ **Replies:** 1\ **Last updated:** [December 10, 2022, 12:59am UTC](https://devforum.zoom.us/t/which-app-type-to-push-notifications-to-users-in-chat/80022 "2022-12-10T00:59:48Z")
We want to push messages (updates, alerts, reminders) to specific users in Zoom Chat. It isn’t a conversational bot, at least not now, and it may never be. The messages would be triggered from other applications outsid… --- ## [Chat Session API Help](https://devforum.zoom.us/t/chat-session-api-help/78498)
**Author:** [@DarylH](https://devforum.zoom.us/u/DarylH)\ **Replies:** 4\ **Last updated:** [November 21, 2022, 7:45pm UTC](https://devforum.zoom.us/t/chat-session-api-help/78498 "2022-11-21T19:45:18Z")
/chat/users/{userid}/sessions I’ve searched the boards and I cant find this, I’m wondering if anyone is having trouble with the call above, it doesnt seem to matter what i Put in for the USERID, and also i cna make the … --- ## [Session ID is Different between Chat Message Webhook and Session reports](https://devforum.zoom.us/t/session-id-is-different-between-chat-message-webhook-and-session-reports/77684)
**Author:** [@k-root](https://devforum.zoom.us/u/k-root)\ **Replies:** 1\ **Last updated:** [November 4, 2022, 9:10pm UTC](https://devforum.zoom.us/t/session-id-is-different-between-chat-message-webhook-and-session-reports/77684 "2022-11-04T21:10:05Z")
API Endpoint(s) and/or Zoom API Event(s) Zoom API Event - Chat: chat\_message.sent Zoom Chat API Endpoint: GET /report/chat/sessions Description When a message is sent, the session\_id inside a webhook is different fro… --- ## [{"code":300,"message":"User does not exist: xxxxx@xxxx.com."}](https://devforum.zoom.us/t/code-300-message-user-does-not-exist-xxxxx-xxxx-com/77744)
**Author:** [@Amrita\_helpdesk](https://devforum.zoom.us/u/Amrita_helpdesk)\ **Replies:** 4\ **Last updated:** [October 27, 2022, 7:15pm UTC](https://devforum.zoom.us/t/code-300-message-user-does-not-exist-xxxxx-xxxx-com/77744 "2022-10-27T19:15:32Z")
I’ve been using: Zoom Chat API \> Send a chat message This API worked before, but has stopped working since 2022-08-15. Now this API throws the error: {“code”:300,“message”:“User does not exist: xxxxx@xxxx.com.”} I che… --- ## [Not Receiving Chat Webhooks](https://devforum.zoom.us/t/not-receiving-chat-webhooks/75640)
**Author:** [@brian.ouimette](https://devforum.zoom.us/u/brian.ouimette)\ **Replies:** 5\ **Last updated:** [October 7, 2022, 6:30pm UTC](https://devforum.zoom.us/t/not-receiving-chat-webhooks/75640 "2022-10-07T18:30:08Z")
Description Have spent the past 3 hours trying to get this working. Using the Webhooks only app, chat messages are not a scope that is available with event subscriptions, same when trying on the Server to Server oAuth a… --- ## [How get application Info through chat-bot token](https://devforum.zoom.us/t/how-get-application-info-through-chat-bot-token/75677)
**Author:** [@tolikbotov](https://devforum.zoom.us/u/tolikbotov)\ **Replies:** 1\ **Last updated:** [September 30, 2022, 2:05am UTC](https://devforum.zoom.us/t/how-get-application-info-through-chat-bot-token/75677 "2022-09-30T02:05:09Z")
Hello. I want to obtain ChatBot information: name, id, etc. How can I achive this? I know there is an endpoint to obtain user information /users/me. Is there same endpoint for chatbot account? --- ## ["external" user info from "list channel members"](https://devforum.zoom.us/t/external-user-info-from-list-channel-members/76156)
**Author:** [@k-root](https://devforum.zoom.us/u/k-root)\ **Replies:** 1\ **Last updated:** [September 22, 2022, 7:48am UTC](https://devforum.zoom.us/t/external-user-info-from-list-channel-members/76156 "2022-09-22T07:48:08Z")
API Endpoint(s) and/or Zoom API Event(s) Description In Zoom’s desktop app, we can see a hint about “External user(s) present”: But when using Zoom’s Chat API “Listing channel members”, the responses don’t have su… --- ## [Error "code": 4700, While executing API for Chat message](https://devforum.zoom.us/t/error-code-4700-while-executing-api-for-chat-message/65107)
**Author:** [@amlesh.sengar](https://devforum.zoom.us/u/amlesh.sengar)\ **Replies:** 4\ **Last updated:** [March 18, 2022, 10:08pm UTC](https://devforum.zoom.us/t/error-code-4700-while-executing-api-for-chat-message/65107 "2022-03-18T22:08:38Z")
Hello Team, While executing API for Chat message, we are getting below error. we are using Admin account for executing API’s { "code": 4700, " } Please advise, how this can be fixed. Regards, Harsh Vardhan --- ## [External Oracle Api Integration with Zoom](https://devforum.zoom.us/t/external-oracle-api-integration-with-zoom/73831)
**Author:** [@raunakkumar.singh](https://devforum.zoom.us/u/raunakkumar.singh)\ **Replies:** 0\ **Last updated:** [August 8, 2022, 12:21pm UTC](https://devforum.zoom.us/t/external-oracle-api-integration-with-zoom/73831 "2022-08-08T12:21:19Z")
Hi All, Can we integrate external Api with zoom chat ? Regards Raunak Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywo… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/chat/50.md?page=2) [Next page](https://devforum.zoom.us/c/api-and-webhooks/chat/50.md?page=4)