# Cloud Recordings

**URL:** https://devforum.zoom.us/c/api-and-webhooks/recordings/49.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [About the Cloud Recordings category](https://devforum.zoom.us/t/about-the-cloud-recordings-category/64915)

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**Author:** [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Replies:** 0

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## [Feature Request: Support AWS China S3 buckets for Bring-Your-Own-Storage](https://devforum.zoom.us/t/feature-request-support-aws-china-s3-buckets-for-bring-your-own-storage/146678)

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**Author:** [@gleneivey](https://devforum.zoom.us/u/gleneivey)\
**Replies:** 0\
**Last updated:** [September 22, 2026, 7:40pm UTC](https://devforum.zoom.us/t/feature-request-support-aws-china-s3-buckets-for-bring-your-own-storage/146678 "2026-09-22T19:40:28Z")

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API Endpoint(s) and/or Zoom API Event(s) Recording-delivered webhook for cloud recording having been written to S3 when using the “bring your own storage” option. Description When trying to “Add Storage” for “bring yo…

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## [Event Subscription webhook never delivered — no CRC validation attempt, endpoint confirmed working](https://devforum.zoom.us/t/event-subscription-webhook-never-delivered-no-crc-validation-attempt-endpoint-confirmed-working/145894)

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**Author:** [@Aidan1](https://devforum.zoom.us/u/Aidan1)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 3:40am UTC](https://devforum.zoom.us/t/event-subscription-webhook-never-delivered-no-crc-validation-attempt-endpoint-confirmed-working/145894 "2026-08-27T03:40:55Z")

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API Endpoint(s) and/or Zoom API Event(s) recording.transcript\_completed, meeting.started (added as a second test event) Event Subscriptions feature, General app (User-managed, Development) Description I’ve configure…

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## [Cloud\_recording:delete:recording\_file:master](https://devforum.zoom.us/t/cloud-recordingrecording-file-master/142620)

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**Author:** [@idressos](https://devforum.zoom.us/u/idressos)\
**Replies:** 4\
**Last updated:** [July 11, 2026, 9:19am UTC](https://devforum.zoom.us/t/cloud-recordingrecording-file-master/142620 "2026-07-11T09:19:51Z")

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Scope cloud\_recording:delete:recording\_file:master does not seem to be available for Server-to-Server OAuth apps. There is however cloud\_recording:delete:recording\_file:admin, which I can’t understand what it does. When …

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## [Recording Management: API Access to Cloud Recording Storage Limits?](https://devforum.zoom.us/t/recording-management-api-access-to-cloud-recording-storage-limits/97955)

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**Author:** [@mixelpix](https://devforum.zoom.us/u/mixelpix)\
**Replies:** 5\
**Last updated:** [July 7, 2026, 7:31pm UTC](https://devforum.zoom.us/t/recording-management-api-access-to-cloud-recording-storage-limits/97955 "2026-07-07T19:31:52Z")

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Hello, Is there an API endpoint we can use to check how much cloud storage we have left in our team Zoom account? I.e. is there an API equivalent to using the Sign In | Zoom page to check the account cloud recording st…

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## [Manual Domain Verification required due to .app.br TLD parsing bug](https://devforum.zoom.us/t/manual-domain-verification-required-due-to-app-br-tld-parsing-bug/144582)

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**Author:** [@Felipe.Santana27](https://devforum.zoom.us/u/Felipe.Santana27)\
**Replies:** 0\
**Last updated:** [July 3, 2026, 5:05am UTC](https://devforum.zoom.us/t/manual-domain-verification-required-due-to-app-br-tld-parsing-bug/144582 "2026-07-03T05:05:41Z")

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Hello Zoom Developer Team, I am trying to publish an Unlisted App, but the domain verification system is incorrectly parsing my TLD. My full domain is amagestaoclinica.app.br. However, the verification UI is forcing me …

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## [Recording.completed webhook did not arrive](https://devforum.zoom.us/t/recording-completed-webhook-did-not-arrive/91533)

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**Author:** [@tech-zoom\_zp](https://devforum.zoom.us/u/tech-zoom_zp)\
**Replies:** 36\
**Last updated:** [June 22, 2026, 10:49am UTC](https://devforum.zoom.us/t/recording-completed-webhook-did-not-arrive/91533 "2026-06-22T10:49:28Z")

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One of our customer’s experienced a trouble caused by recording.completed webhook not arriving. Our app depends on webhooks below: meeting.started meeting.participant\_joined meeting.participant\_left recording.complete…

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## ["timeline" recording files return 403 AccessDenied at ssrweb.zoom.us — all other files in the same recording download fine](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881)

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**Author:** [@Adam-Dobrawy](https://devforum.zoom.us/u/Adam-Dobrawy)\
**Replies:** 0\
**Last updated:** [May 27, 2026, 8:52am UTC](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881 "2026-05-27T08:52:51Z")

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API Endpoint(s) and/or Zoom API Event(s) List All Recordings — GET /users/{userId}/recordings Get Meeting Recordings — GET /meetings/{meetingId}/recordings File download via the download\_url returned for each re…

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## [Recording File "double\_click\_to\_convert" wasn't created/cannot be found](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220)

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**Author:** [@danieI](https://devforum.zoom.us/u/danieI)\
**Replies:** 13\
**Last updated:** [April 30, 2026, 12:50am UTC](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220 "2026-04-30T00:50:47Z")

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Hello everyone, last week I made a recording of an important interview on my macbook via the zoom desktop app. After closing the recording I wanted to look over it again but couldn’t convert the video. When I try to con…

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## [Fetch All zoom recordings on Account](https://devforum.zoom.us/t/fetch-all-zoom-recordings-on-account/143027)

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**Author:** [@Jed](https://devforum.zoom.us/u/Jed)\
**Replies:** 2\
**Last updated:** [April 23, 2026, 12:29am UTC](https://devforum.zoom.us/t/fetch-all-zoom-recordings-on-account/143027 "2026-04-23T00:29:16Z")

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API Endpoint(s) and/or Zoom API Event(s) Unknown - Asking Zapier I’m using the New Cloud Recording Zap trigger Description I want the zap to trigger on ANY new cloud recording on the account. I’ve connected Zapier wi…

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## [Is it possible to get recordings for entire zoom team to zapier?](https://devforum.zoom.us/t/is-it-possible-to-get-recordings-for-entire-zoom-team-to-zapier/134476)

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**Author:** [@TrafficHive](https://devforum.zoom.us/u/TrafficHive)\
**Replies:** 2\
**Last updated:** [April 17, 2026, 4:12am UTC](https://devforum.zoom.us/t/is-it-possible-to-get-recordings-for-entire-zoom-team-to-zapier/134476 "2026-04-17T04:12:35Z")

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So i need to send the cloud recording links for all of my accounts users to zapier so I can get the links onto Monday . com. Ive tested webhooks using the All Recordings have been Completed event, and the Recording Compl…

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## [Filtering response of /account/{accountId}/recordings](https://devforum.zoom.us/t/filtering-response-of-account-accountid-recordings/142997)

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**Author:** [@Sandy3](https://devforum.zoom.us/u/Sandy3)\
**Replies:** 4\
**Last updated:** [April 15, 2026, 9:41pm UTC](https://devforum.zoom.us/t/filtering-response-of-account-accountid-recordings/142997 "2026-04-15T21:41:49Z")

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Regarding /account/{accountId}/recordings Is there a way we can filter the response by sending the min duration to get recordings more that this durations ? Also can we filter by meeting status, were we only want to fet…

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## [Event Subscription changes not taking effect — removed endpoint still receiving webhooks, new endpoint receives nothing](https://devforum.zoom.us/t/event-subscription-changes-not-taking-effect-removed-endpoint-still-receiving-webhooks-new-endpoint-receives-nothing/142154)

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**Author:** [@Tu242](https://devforum.zoom.us/u/Tu242)\
**Replies:** 5\
**Last updated:** [March 4, 2026, 2:23am UTC](https://devforum.zoom.us/t/event-subscription-changes-not-taking-effect-removed-endpoint-still-receiving-webhooks-new-endpoint-receives-nothing/142154 "2026-03-04T02:23:12Z")

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Hi Zoom team, I have a Zoom Phone app (Production) with two Event Subscriptions — one pointing to my staging (STG) endpoint and one pointing to my production (PRD) endpoint, both subscribing to phone.recording\_completed.…

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## [VideoSdk Websocket Cloud Transcript Completed not firing](https://devforum.zoom.us/t/videosdk-websocket-cloud-transcript-completed-not-firing/141948)

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**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 6\
**Last updated:** [February 19, 2026, 5:18pm UTC](https://devforum.zoom.us/t/videosdk-websocket-cloud-transcript-completed-not-firing/141948 "2026-02-19T17:18:31Z")

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API Endpoint(s) and/or Zoom API Event(s) Webhook Subscriptions for VideoSdk Account VideoSDK Account Number: 7042047386 Description om Video SDK BYOS (Bring Your Own Storage) transcription is no longer completing. S…

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## [Auto recording to cloud not working](https://devforum.zoom.us/t/auto-recording-to-cloud-not-working/139363)

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**Author:** [@Shipon\_Hossen\_Raju](https://devforum.zoom.us/u/Shipon_Hossen_Raju)\
**Replies:** 2\
**Last updated:** [December 10, 2025, 4:44am UTC](https://devforum.zoom.us/t/auto-recording-to-cloud-not-working/139363 "2025-12-10T04:44:57Z")

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Auto recording to cloud not working I want any user to be able to create meetings. The meetings will be auto-recorded. When the meeting is over, the videos will be saved to the cloud. I can download/watch them from the …

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## [App Integration for Recordings & Transcripts](https://devforum.zoom.us/t/app-integration-for-recordings-transcripts/138948)

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**Author:** [@Haras](https://devforum.zoom.us/u/Haras)\
**Replies:** 2\
**Last updated:** [November 26, 2025, 9:10pm UTC](https://devforum.zoom.us/t/app-integration-for-recordings-transcripts/138948 "2025-11-26T21:10:28Z")

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We are evaluating options for securely accessing Zoom cloud recordings and transcripts for internal analysis purposes. Before we move forward, we want to confirm the most secure and least-privileged Zoom-approved method …

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## [API to Start recording in Zoom client](https://devforum.zoom.us/t/api-to-start-recording-in-zoom-client/68196)

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**Author:** [@ERRORNAME](https://devforum.zoom.us/u/ERRORNAME)\
**Replies:** 14\
**Last updated:** [November 23, 2025, 11:29pm UTC](https://devforum.zoom.us/t/api-to-start-recording-in-zoom-client/68196 "2025-11-23T23:29:39Z")

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Is there a way to start recording meeting in Zoom client via some API. Context: I want to create an app (OAuth I think), that integrates with Zoom client (shown in side window). And will be available in Zoom Marketplace…

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## [Call Zoom Recording API to know who watched recording](https://devforum.zoom.us/t/call-zoom-recording-api-to-know-who-watched-recording/127603)

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**Author:** [@aalamour](https://devforum.zoom.us/u/aalamour)\
**Replies:** 2\
**Last updated:** [November 23, 2025, 11:27pm UTC](https://devforum.zoom.us/t/call-zoom-recording-api-to-know-who-watched-recording/127603 "2025-11-23T23:27:18Z")

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Hello Zoom developers, I am Salesforce CRM admin and we have in-place already integration with Zoom where we create an event in our Salesforce CRM , we are calling Zoom API to create meeting/webinar in Zoom, also we hav…

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## [Get call queue recordings](https://devforum.zoom.us/t/get-call-queue-recordings/90220)

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**Author:** [@kobe.xiong](https://devforum.zoom.us/u/kobe.xiong)\
**Replies:** 1\
**Last updated:** [November 11, 2025, 3:36pm UTC](https://devforum.zoom.us/t/get-call-queue-recordings/90220 "2025-11-11T15:36:26Z")

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Hi Zoom, Our developers try to use API to get zoom phone call recordings(Zoom Phone API). But we cannot directly get the caller’s email. Can you help us to provide some solutions? Best Regards, Kobe Xiong

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## [Unable to list all cloud recordings under an account](https://devforum.zoom.us/t/unable-to-list-all-cloud-recordings-under-an-account/114052)

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**Author:** [@airclubhouse](https://devforum.zoom.us/u/airclubhouse)\
**Replies:** 5\
**Last updated:** [November 7, 2025, 4:19pm UTC](https://devforum.zoom.us/t/unable-to-list-all-cloud-recordings-under-an-account/114052 "2025-11-07T16:19:06Z")

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API Endpoint(s) and/or Zoom API Event(s) accounts/{ACCOUNT\_ID}/recordings Description My intent is to list all cloud recordings under an account, and then get their transcripts. I think this is the API I should use, a…

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## [Zoom recording file is taking too long to process](https://devforum.zoom.us/t/zoom-recording-file-is-taking-too-long-to-process/138212)

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**Author:** [@Columbia](https://devforum.zoom.us/u/Columbia)\
**Replies:** 2\
**Last updated:** [October 27, 2025, 1:09am UTC](https://devforum.zoom.us/t/zoom-recording-file-is-taking-too-long-to-process/138212 "2025-10-27T01:09:52Z")

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API Endpoint: https://api.zoom.us/v2/meetings/cUGma7gsRb6Ex9CzOPVS5g==/recordings \*\* Description:\*\* The Zoom recording from October 20 has been stuck in processing as of October 23. The processing time is longer tha…

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## [Unable to Share or Download Video Recording – Urgent Assistance Required](https://devforum.zoom.us/t/unable-to-share-or-download-video-recording-urgent-assistance-required/137890)

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**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Replies:** 2\
**Last updated:** [October 7, 2025, 2:10pm UTC](https://devforum.zoom.us/t/unable-to-share-or-download-video-recording-urgent-assistance-required/137890 "2025-10-07T14:10:08Z")

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Hi Team, I’m trying to download or share a recording of a video call that took place on August 7, 2025, but I’ve been unable to do so. Each time I attempt to share the recording, the share pop-up keeps loading continuou…

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## [Cloud recording download report](https://devforum.zoom.us/t/cloud-recording-download-report/137069)

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**Author:** [@Erics1](https://devforum.zoom.us/u/Erics1)\
**Replies:** 4\
**Last updated:** [September 5, 2025, 4:08pm UTC](https://devforum.zoom.us/t/cloud-recording-download-report/137069 "2025-09-05T16:08:59Z")

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Is there an API that can show a report of who has downloaded a cloud recording? From the zoom portal, we can see this report, but we have not found a way using Zoom API.

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## [Content and format are incorrect in the zoom AI recording next step](https://devforum.zoom.us/t/content-and-format-are-incorrect-in-the-zoom-ai-recording-next-step/137082)

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**Author:** [@Eve1](https://devforum.zoom.us/u/Eve1)\
**Replies:** 1\
**Last updated:** [September 5, 2025, 3:56pm UTC](https://devforum.zoom.us/t/content-and-format-are-incorrect-in-the-zoom-ai-recording-next-step/137082 "2025-09-05T15:56:52Z")

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Description When I recorded a meeting to the cloud, it will generate the summary and next step based on the meeting content, but I found the next step is incorrect for one meeting. I didn’t say anything in one recordin…

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## [Unable to retreive Zoom recordings](https://devforum.zoom.us/t/unable-to-retreive-zoom-recordings/136682)

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**Author:** [@Drew1](https://devforum.zoom.us/u/Drew1)\
**Replies:** 4\
**Last updated:** [August 21, 2025, 10:36am UTC](https://devforum.zoom.us/t/unable-to-retreive-zoom-recordings/136682 "2025-08-21T10:36:03Z")

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I’ve been having a lot of trouble integrating a particular Zoom api call. When I call the “Get meeting recordings” endpoint, I get “This recording does not exist” returned back, even though the recording does exist, all …

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## [Missing Double\_Click\_to\_Convert.zoom files for Zoom Recording -- Need Help](https://devforum.zoom.us/t/missing-double-click-to-convert-zoom-files-for-zoom-recording-need-help/135601)

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**Author:** [@Adaeze](https://devforum.zoom.us/u/Adaeze)\
**Replies:** 3\
**Last updated:** [August 4, 2025, 4:06pm UTC](https://devforum.zoom.us/t/missing-double-click-to-convert-zoom-files-for-zoom-recording-need-help/135601 "2025-08-04T16:06:25Z")

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Hi everyone. I’m reaching out because I really need your help with what seems to be a mildly common issue with missing zoom recordings. I gave my dissertation defense this past Friday, July 18th using a generated meeting…

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## [Enable recording\_play\_passcode field in recording.completed webhook payload](https://devforum.zoom.us/t/enable-recording-play-passcode-field-in-recording-completed-webhook-payload/135556)

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**Author:** [@user101](https://devforum.zoom.us/u/user101)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 7:00pm UTC](https://devforum.zoom.us/t/enable-recording-play-passcode-field-in-recording-completed-webhook-payload/135556 "2025-07-22T19:00:21Z")

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API Endpoint(s) and/or Zoom API Event(s) Webhook Event: recording.completed\* Description: We are developing an integration that listens to the recording.completed webhook in order to automatically process Zoom cloud …

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## [Need to transfer all Zoom previous recordings to Google (or Onedrive or Dropbox) Cloud to cloud tranfer for a non technical, non webdev person](https://devforum.zoom.us/t/need-to-transfer-all-zoom-previous-recordings-to-google-or-onedrive-or-dropbox-cloud-to-cloud-tranfer-for-a-non-technical-non-webdev-person/135049)

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**Author:** [@Emilia](https://devforum.zoom.us/u/Emilia)\
**Replies:** 1\
**Last updated:** [July 11, 2025, 3:24pm UTC](https://devforum.zoom.us/t/need-to-transfer-all-zoom-previous-recordings-to-google-or-onedrive-or-dropbox-cloud-to-cloud-tranfer-for-a-non-technical-non-webdev-person/135049 "2025-07-11T15:24:00Z")

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need-to-transfer-all-recordings-to-google-drive-or-private-storage-server-using-web-sdk/49916 I have read this article and it says that it can only be done using Cloud recording APIs. Do you have any help for non techn…

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## [API for extracting transcripts under the Transcripts tab](https://devforum.zoom.us/t/api-for-extracting-transcripts-under-the-transcripts-tab/133997)

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**Author:** [@Starmesh](https://devforum.zoom.us/u/Starmesh)\
**Replies:** 0\
**Last updated:** [June 13, 2025, 8:44pm UTC](https://devforum.zoom.us/t/api-for-extracting-transcripts-under-the-transcripts-tab/133997 "2025-06-13T20:44:28Z")

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Hi there I am looking for an API to extract all the transcripts that are under the Transcripts tab (see number 2 in the image). The recordings APIs only seem to allow extracting the recordings files under the Recordings…

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## [Sending audio recording to other people](https://devforum.zoom.us/t/sending-audio-recording-to-other-people/133217)

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**Author:** [@Aliya](https://devforum.zoom.us/u/Aliya)\
**Replies:** 1\
**Last updated:** [May 28, 2025, 2:05pm UTC](https://devforum.zoom.us/t/sending-audio-recording-to-other-people/133217 "2025-05-28T14:05:08Z")

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When I send link to audio recording of the call to others, they cannot download and save file to their devices. Is such feature available? Because zoom cloud cannot store too many recordings, I would like my clients to b…

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