# Cloud Recordings

**URL:** https://devforum.zoom.us/c/api-and-webhooks/recordings/49.md?page=7

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 8

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## [Zoom API to fetch download\_URL](https://devforum.zoom.us/t/zoom-api-to-fetch-download-url/76483)

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**Author:** [@peeyush.khanna](https://devforum.zoom.us/u/peeyush.khanna)\
**Replies:** 1\
**Last updated:** [October 6, 2022, 8:04pm UTC](https://devforum.zoom.us/t/zoom-api-to-fetch-download-url/76483 "2022-10-06T20:04:43Z")

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Hi Team, I would like to confirm whether there has been any change made to the Zoom API? Zoom API to fetch download\_URL: “/v2/meetings/”+meetingId+“/recordings” Earlier it was told to us that we will always get the or…

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## [Embed recording in pages like Notion](https://devforum.zoom.us/t/embed-recording-in-pages-like-notion/76591)

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**Author:** [@leonard](https://devforum.zoom.us/u/leonard)\
**Replies:** 1\
**Last updated:** [September 29, 2022, 11:15pm UTC](https://devforum.zoom.us/t/embed-recording-in-pages-like-notion/76591 "2022-09-29T23:15:35Z")

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I need to embed Zoom recording on a webpage. I know there have been a few threads in which it was said that it was not possible using iframes but since there a few websites including Notion that succeeded to do it. How…

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## [Not receiving recording.transcript\_completed event nor VTT file](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event-nor-vtt-file/76667)

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**Author:** [@david5](https://devforum.zoom.us/u/david5)\
**Replies:** 3\
**Last updated:** [September 30, 2022, 12:11am UTC](https://devforum.zoom.us/t/not-receiving-recording-transcript-completed-event-nor-vtt-file/76667 "2022-09-30T00:11:34Z")

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Description I would like to capture and save the transcripts from zoom calls. However, we’re not receiving the recording.transcript\_completed webhook event, nor are we receiving VTT files as part of the recording.compl…

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## [Cloud recording for webinars keeps stopping intermittently](https://devforum.zoom.us/t/cloud-recording-for-webinars-keeps-stopping-intermittently/76459)

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**Author:** [@jaydeepk](https://devforum.zoom.us/u/jaydeepk)\
**Replies:** 1\
**Last updated:** [September 29, 2022, 4:58pm UTC](https://devforum.zoom.us/t/cloud-recording-for-webinars-keeps-stopping-intermittently/76459 "2022-09-29T16:58:04Z")

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Hi We are facing issues on a live event right now where in the cloud recording keeps stopping intermittently. Our hosts are logged in via the Zoom desktop app. Could you please advise on what can be done to fix this? …

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## [Terms of Use of Zoom API](https://devforum.zoom.us/t/terms-of-use-of-zoom-api/75160)

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**Author:** [@t-odanaka](https://devforum.zoom.us/u/t-odanaka)\
**Replies:** 1\
**Last updated:** [September 20, 2022, 5:35am UTC](https://devforum.zoom.us/t/terms-of-use-of-zoom-api/75160 "2022-09-20T05:35:46Z")

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Hi team My name is toshihro We believe that there is a possibility of violating the license terms depending on the usage method when using the Zoom API by anyone other than the contracting party (customer in this case)…

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## [Unique identifier for MA cloud recordings](https://devforum.zoom.us/t/unique-identifier-for-ma-cloud-recordings/76075)

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**Author:** [@idressos](https://devforum.zoom.us/u/idressos)\
**Replies:** 1\
**Last updated:** [September 19, 2022, 8:58pm UTC](https://devforum.zoom.us/t/unique-identifier-for-ma-cloud-recordings/76075 "2022-09-19T20:58:52Z")

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I’m working on a Server-to-Server OAuth app that downloads meeting recordings of a MASTER ACCOUNT when they become available (recording.completed event webhook). In case of network issues or downtime, I plan on using th…

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## [Unable to download cloud storage recording via curl api](https://devforum.zoom.us/t/unable-to-download-cloud-storage-recording-via-curl-api/73392)

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**Author:** [@nirav.soni](https://devforum.zoom.us/u/nirav.soni)\
**Replies:** 3\
**Last updated:** [September 18, 2022, 12:57pm UTC](https://devforum.zoom.us/t/unable-to-download-cloud-storage-recording-via-curl-api/73392 "2022-09-18T12:57:07Z")

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Hi, I m using API (https://api.zoom.us/v2/meetings/{metting\_id}/recordings) to get meeting details via JWT Token. its work fine for me. In this response i m getting Download & Play URL without any extensions. eg: /us…

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## [Active speaker identification in cloud recordings](https://devforum.zoom.us/t/active-speaker-identification-in-cloud-recordings/75505)

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**Author:** [@nickcromwell](https://devforum.zoom.us/u/nickcromwell)\
**Replies:** 3\
**Last updated:** [September 13, 2022, 1:13am UTC](https://devforum.zoom.us/t/active-speaker-identification-in-cloud-recordings/75505 "2022-09-13T01:13:10Z")

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We would like to identify who the active speaker is at any point in time of a cloud recorded meeting. We are currently accessing our user’s .mp4 recordings via an OAuth app and the Zoom API, but cannot determine how we c…

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## [Access Cloud Recordings after host changes acct to Basic](https://devforum.zoom.us/t/access-cloud-recordings-after-host-changes-acct-to-basic/75268)

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**Author:** [@ativsoftware](https://devforum.zoom.us/u/ativsoftware)\
**Replies:** 1\
**Last updated:** [September 9, 2022, 4:33pm UTC](https://devforum.zoom.us/t/access-cloud-recordings-after-host-changes-acct-to-basic/75268 "2022-09-09T16:33:03Z")

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One of our clients set their host account(s) back to Basic. Is there any way to access their cloud recordings if they re-instate their previous webinar account level? Thanks in advance.

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## [Can't find draw on screen after i integrate Zoom in my site](https://devforum.zoom.us/t/cant-find-draw-on-screen-after-i-integrate-zoom-in-my-site/74996)

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**Author:** [@pioneerssco](https://devforum.zoom.us/u/pioneerssco)\
**Replies:** 0\
**Last updated:** [August 27, 2022, 3:12pm UTC](https://devforum.zoom.us/t/cant-find-draw-on-screen-after-i-integrate-zoom-in-my-site/74996 "2022-08-27T15:12:24Z")

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hi I am using JWT integration app with my site and all is working fine just when i try to share my screen as a Host cant find whiteboard tool ! or draw on the screen so how can i active it in my site ? its php code …

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## [Que usuarios no administradores puedan ver la grabación directamente en mi sitio web](https://devforum.zoom.us/t/que-usuarios-no-administradores-puedan-ver-la-grabacion-directamente-en-mi-sitio-web/74818)

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**Author:** [@pablodiazorgin](https://devforum.zoom.us/u/pablodiazorgin)\
**Replies:** 1\
**Last updated:** [August 26, 2022, 3:14pm UTC](https://devforum.zoom.us/t/que-usuarios-no-administradores-puedan-ver-la-grabacion-directamente-en-mi-sitio-web/74818 "2022-08-26T15:14:13Z")

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Estoy realizando un sistema donde necesito que los usuarios puedan acceder a la reunión que se quedó grabada.

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## [Can I start recording the meeting to cloud on behalf of the user as a Chatbot?](https://devforum.zoom.us/t/can-i-start-recording-the-meeting-to-cloud-on-behalf-of-the-user-as-a-chatbot/72058)

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**Author:** [@sai](https://devforum.zoom.us/u/sai)\
**Replies:** 1\
**Last updated:** [August 11, 2022, 12:34pm UTC](https://devforum.zoom.us/t/can-i-start-recording-the-meeting-to-cloud-on-behalf-of-the-user-as-a-chatbot/72058 "2022-08-11T12:34:14Z")

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Hi - We are building a Zoom Chatbot for Spiti (https://spiti.xyz). Think of Spiti as a centralised library for all team videos. Our use-case is that - team should be able to start recording the meeting using the chatbot …

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## [Received Undocumented Timezone Format in Recording Completed Webhook](https://devforum.zoom.us/t/received-undocumented-timezone-format-in-recording-completed-webhook/73940)

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**Author:** [@menioa](https://devforum.zoom.us/u/menioa)\
**Replies:** 0\
**Last updated:** [August 9, 2022, 9:07pm UTC](https://devforum.zoom.us/t/received-undocumented-timezone-format-in-recording-completed-webhook/73940 "2022-08-09T21:07:49Z")

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API Endpoint(s) and/or Zoom API Event(s) Recording.completed webhook event Description Hello, I maintain a Zoom App that uses the recording.completed webhook event. Today we received an event containing a timezone val…

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## [Recording removal via api](https://devforum.zoom.us/t/recording-removal-via-api/73675)

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**Author:** [@dimitrisMV](https://devforum.zoom.us/u/dimitrisMV)\
**Replies:** 1\
**Last updated:** [August 5, 2022, 7:25pm UTC](https://devforum.zoom.us/t/recording-removal-via-api/73675 "2022-08-05T19:25:40Z")

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Hello, Is there a way to issue an API call and remove a recording from my account? Thank you

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## [How to get the correct access token through a webhook metadata](https://devforum.zoom.us/t/how-to-get-the-correct-access-token-through-a-webhook-metadata/73140)

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**Author:** [@escape813](https://devforum.zoom.us/u/escape813)\
**Replies:** 5\
**Last updated:** [August 3, 2022, 9:07am UTC](https://devforum.zoom.us/t/how-to-get-the-correct-access-token-through-a-webhook-metadata/73140 "2022-08-03T09:07:45Z")

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I have the same questions, https://devforum.zoom.us/t/account-level-app-get-account-id/33320, "I have an account level oauth app. The idea is this app gets webhooks from different accounts. When I get a webhook I want …

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## [Zoom Recordings](https://devforum.zoom.us/t/zoom-recordings/72383)

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**Author:** [@himanshu](https://devforum.zoom.us/u/himanshu)\
**Replies:** 4\
**Last updated:** [July 27, 2022, 7:28am UTC](https://devforum.zoom.us/t/zoom-recordings/72383 "2022-07-27T07:28:06Z")

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When we create a zoom Meeting and assign an alternative host to that meeting, the recording is getting saved in the account of alternative host. I want that meeting to be get saved on the main host who created that meet…

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## [Webhook events not being received](https://devforum.zoom.us/t/webhook-events-not-being-received/73001)

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**Author:** [@amusharaf](https://devforum.zoom.us/u/amusharaf)\
**Replies:** 1\
**Last updated:** [July 27, 2022, 5:48am UTC](https://devforum.zoom.us/t/webhook-events-not-being-received/73001 "2022-07-27T05:48:20Z")

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Hi, i’m currently working on an app for zoom. For some reason, I don’t see any webhooks showing up at our internal endpoint. I’ve verified that the endpoint meets all the pre-requisites so I’m not sure what the issue is.…

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## [To record zoom meeting ](https://devforum.zoom.us/t/to-record-zoom-meeting/72861)

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**Author:** [@teja.a](https://devforum.zoom.us/u/teja.a)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 8:58pm UTC](https://devforum.zoom.us/t/to-record-zoom-meeting/72861 "2022-07-25T20:58:23Z")

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Hi Zoom Team, We are trying to add ability to record zoom meeting in the meetings for that we are using the below APIs https://api.zoom.us/v2/users/{userId}/meetings we tried using the below settings in the above API …

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## [Record Zoom meeting](https://devforum.zoom.us/t/record-zoom-meeting/71652)

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**Author:** [@swathi.a](https://devforum.zoom.us/u/swathi.a)\
**Replies:** 11\
**Last updated:** [July 19, 2022, 2:46pm UTC](https://devforum.zoom.us/t/record-zoom-meeting/71652 "2022-07-19T14:46:23Z")

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Hi Zoom Team,We are trying to add ability to record zoom meeting in the meetings for that we are using the below APIs https://api.zoom.us/v2/users/{userId}/meetings we tried using the below settings in the above API …

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## [Download of Closed Captions through Zoom API is returning a html page](https://devforum.zoom.us/t/download-of-closed-captions-through-zoom-api-is-returning-a-html-page/71784)

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**Author:** [@madhu48](https://devforum.zoom.us/u/madhu48)\
**Replies:** 0\
**Last updated:** [July 7, 2022, 6:31am UTC](https://devforum.zoom.us/t/download-of-closed-captions-through-zoom-api-is-returning-a-html-page/71784 "2022-07-07T06:31:14Z")

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I was able to make a successful connection to Zoom API to download Cloud recordings of meetings. I was able to successfully download the video and audio files of the recording. I was able to download the closed captions …

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## [Delivery latency and Unsuccessful delivery](https://devforum.zoom.us/t/delivery-latency-and-unsuccessful-delivery/65138)

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**Author:** [@anderson.miranda](https://devforum.zoom.us/u/anderson.miranda)\
**Replies:** 2\
**Last updated:** [June 25, 2022, 5:17am UTC](https://devforum.zoom.us/t/delivery-latency-and-unsuccessful-delivery/65138 "2022-06-25T05:17:26Z")

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Hello, please i am facing a problem here, my application is getting webhooks events eventually after almost 10 hours of event occurrence. How is this possible if: For any unsuccessful notification delivery, Zoom attemp…

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## [Download\_url is not working for different envs](https://devforum.zoom.us/t/download-url-is-not-working-for-different-envs/70149)

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**Author:** [@viktoria.obukhova](https://devforum.zoom.us/u/viktoria.obukhova)\
**Replies:** 0\
**Last updated:** [June 8, 2022, 7:33am UTC](https://devforum.zoom.us/t/download-url-is-not-working-for-different-envs/70149 "2022-06-08T07:33:11Z")

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Hi all! Description We use the recording\_completed webhook and then upload the download\_url to our S3 bucket. It works great for dev and one another (integration) testing env. But it doesnt work on stage and prod. It …

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## [The cloud recording download is incomplete](https://devforum.zoom.us/t/the-cloud-recording-download-is-incomplete/66209)

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**Author:** [@healoonow](https://devforum.zoom.us/u/healoonow)\
**Replies:** 2\
**Last updated:** [May 10, 2022, 12:15pm UTC](https://devforum.zoom.us/t/the-cloud-recording-download-is-incomplete/66209 "2022-05-10T12:15:11Z")

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The cloud recording download is incomplete, the recording file size seen in the background management system is 130MB, but the API meetings/{meetingId}/recordings returns only a little more than 2MB. Am I calling the wr…

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## [VOD - How to restrict download and view for unauthorized user](https://devforum.zoom.us/t/vod-how-to-restrict-download-and-view-for-unauthorized-user/68485)

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**Author:** [@adpv](https://devforum.zoom.us/u/adpv)\
**Replies:** 0\
**Last updated:** [May 4, 2022, 8:16am UTC](https://devforum.zoom.us/t/vod-how-to-restrict-download-and-view-for-unauthorized-user/68485 "2022-05-04T08:16:07Z")

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We have to restrict download of meeting VOD for every type of user. It should be viewed only for restricted user. Please suggest solution for this.

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## [404 3301 Error When Trying To Delete Individual Recording Files Through API](https://devforum.zoom.us/t/404-3301-error-when-trying-to-delete-individual-recording-files-through-api/67799)

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**Author:** [@eot](https://devforum.zoom.us/u/eot)\
**Replies:** 11\
**Last updated:** [May 3, 2022, 9:23pm UTC](https://devforum.zoom.us/t/404-3301-error-when-trying-to-delete-individual-recording-files-through-api/67799 "2022-05-03T21:23:57Z")

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Hi there, We have recently discovered that our automated process of downloading meeting recordings have started receiving 404 3301 errors when it tries to call the Delete Meeting Recording File API with the recording fi…

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## [Oauth API to retrieve recordings](https://devforum.zoom.us/t/oauth-api-to-retrieve-recordings/68351)

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**Author:** [@insightful](https://devforum.zoom.us/u/insightful)\
**Replies:** 1\
**Last updated:** [April 30, 2022, 5:13pm UTC](https://devforum.zoom.us/t/oauth-api-to-retrieve-recordings/68351 "2022-04-30T17:13:10Z")

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We have an Oauth webhook API when users click link to auth app everything is fine and we get user token we then use this token appended to URL to download recordings for that user which used to work we are now get a HT…

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## [Unable to create a recording registrant - error code: 3301](https://devforum.zoom.us/t/unable-to-create-a-recording-registrant-error-code-3301/67721)

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**Author:** [@vijay.sundharapandiy](https://devforum.zoom.us/u/vijay.sundharapandiy)\
**Replies:** 1\
**Last updated:** [April 20, 2022, 8:16am UTC](https://devforum.zoom.us/t/unable-to-create-a-recording-registrant-error-code-3301/67721 "2022-04-20T08:16:04Z")

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Details below, Webinar Id: 95406404681 List of on demand recordings: API: GET https://api.zoom.us/v2/meetings/95406404681/recordings Response: { "uuid": "HqkXwGkTQb2NIjvmYw1Gdg==", "id": 95406404681, "ac…

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## [Recording from outlook](https://devforum.zoom.us/t/recording-from-outlook/66208)

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**Author:** [@kmorita](https://devforum.zoom.us/u/kmorita)\
**Replies:** 1\
**Last updated:** [April 11, 2022, 4:38am UTC](https://devforum.zoom.us/t/recording-from-outlook/66208 "2022-04-11T04:38:29Z")

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I just tested this as well and I’m also unable to get it to record for a scheduled meeting from Outlook. When I send the command, I get the following response: zCommand Call Record Enable: On \*r CallRecord(status=Error…

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## [Getting Invalid Access token error recently on working code](https://devforum.zoom.us/t/getting-invalid-access-token-error-recently-on-working-code/67193)

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**Author:** [@Harshal123](https://devforum.zoom.us/u/Harshal123)\
**Replies:** 1\
**Last updated:** [April 8, 2022, 9:32pm UTC](https://devforum.zoom.us/t/getting-invalid-access-token-error-recently-on-working-code/67193 "2022-04-08T21:32:22Z")

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Hi, Recently, One of my lambda function has stopped working where I was fetching cloud recording from my zoom account and feeding it to my DB. function someFunction() { let Arr\_Key = APIKey.split("|"); let Arr\_secre…

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## [Recording.Viewed Event Doesn't Fire](https://devforum.zoom.us/t/recording-viewed-event-doesnt-fire/65396)

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**Author:** [@devops2](https://devforum.zoom.us/u/devops2)\
**Replies:** 6\
**Last updated:** [March 25, 2022, 9:28pm UTC](https://devforum.zoom.us/t/recording-viewed-event-doesnt-fire/65396 "2022-03-25T21:28:29Z")

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Hi there, We’ve set up an app to send a webhook message when a recording has been viewed. The documentation for this webhook is listed here: Zoom API Events - Meeting What we’re finding is that even though a recording…

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