# Users and Groups **URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=1 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 2 --- ## [Access Token Generation](https://devforum.zoom.us/t/access-token-generation/138652)
**Author:** [@Hiten](https://devforum.zoom.us/u/Hiten)\ **Replies:** 0\ **Last updated:** [November 11, 2025, 2:29pm UTC](https://devforum.zoom.us/t/access-token-generation/138652 "2025-11-11T14:29:07Z")
We are attempting to generate an access token for a Zoom Server-to-Server OAuth app to use with an automated user provisioning flow (via Make). Despite following the documentation and trying multiple tools, all requests … --- ## [Which parameter used to identify the userType in SCIM and REST API](https://devforum.zoom.us/t/which-parameter-used-to-identify-the-usertype-in-scim-and-rest-api/138293)
**Author:** [@connectivity](https://devforum.zoom.us/u/connectivity)\ **Replies:** 10\ **Last updated:** [November 10, 2025, 1:51pm UTC](https://devforum.zoom.us/t/which-parameter-used-to-identify-the-usertype-in-scim-and-rest-api/138293 "2025-11-10T13:51:03Z")
Hello team, Which parameter used identify basic, licnece and on-prem (permission levels) in SCIM and REST API? Also could you please share a equilvalent attribute of SCIM API personalLinkName and manager in REST API? --- ## [Assigning custom Zoom Hold music via API](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466)
**Author:** [@Junepark](https://devforum.zoom.us/u/Junepark)\ **Replies:** 0\ **Last updated:** [November 3, 2025, 1:56pm UTC](https://devforum.zoom.us/t/assigning-custom-zoom-hold-music-via-api/138466 "2025-11-03T13:56:57Z")
Hey there, We’re trying to automate setting a user’s hold music. We want to use an audio file from our account’s main “Assets Library.” When we use the PATCH /v2/phone/users/{userId}/settings endpoint, the API returns a… --- ## [Unable to access admin scopes for user management after JWT app deprecation - Server-to-Server OAuth implementation issues](https://devforum.zoom.us/t/unable-to-access-admin-scopes-for-user-management-after-jwt-app-deprecation-server-to-server-oauth-implementation-issues/136355)
**Author:** [@k11](https://devforum.zoom.us/u/k11)\ **Replies:** 2\ **Last updated:** [October 10, 2025, 1:23pm UTC](https://devforum.zoom.us/t/unable-to-access-admin-scopes-for-user-management-after-jwt-app-deprecation-server-to-server-oauth-implementation-issues/136355 "2025-10-10T13:23:12Z")
Issue Summary After the JWT app deprecation (June 1, 2023), I’m unable to implement user management features using Server-to-Server OAuth due to missing admin scopes in the Marketplace UI and deprecated API endpoints. T… --- ## [300 Unsupported Content Type](https://devforum.zoom.us/t/300-unsupported-content-type/137550)
**Author:** [@Simon10](https://devforum.zoom.us/u/Simon10)\ **Replies:** 1\ **Last updated:** [September 22, 2025, 1:52pm UTC](https://devforum.zoom.us/t/300-unsupported-content-type/137550 "2025-09-22T13:52:27Z")
I am trying to complete a bulk update of users with assistants. I have tried using psZoom but it soes not include the options needed. I have been trying to set the can\_manage\_host\_private\_event variable against each assi… --- ## [New user creation, subscription\_id,](https://devforum.zoom.us/t/new-user-creation-subscription-id/137425)
**Author:** [@andrew.hsu1](https://devforum.zoom.us/u/andrew.hsu1)\ **Replies:** 1\ **Last updated:** [September 17, 2025, 10:19pm UTC](https://devforum.zoom.us/t/new-user-creation-subscription-id/137425 "2025-09-17T22:19:21Z")
I’m currently developing on a personal Zoom Workplace Pro Plus account with a single license. I’m trying to prototype a use case where I can programmatically create multiple users for a client’s potential integration. Is… --- ## [List user assistants API is giving empty response](https://devforum.zoom.us/t/list-user-assistants-api-is-giving-empty-response/137399)
**Author:** [@vijay\_k](https://devforum.zoom.us/u/vijay_k)\ **Replies:** 6\ **Last updated:** [September 17, 2025, 8:47pm UTC](https://devforum.zoom.us/t/list-user-assistants-api-is-giving-empty-response/137399 "2025-09-17T20:47:33Z")
List user assistants API is giving empty response in spite of assistants available and visible via the Zoom dashboard portal. API @GetMapping(value = “/users/{hostId}/assistants”) --- ## ['Update a user's shared access setting ' api endpoint not updating hot desking or call control flag after returning 204 or with no errors](https://devforum.zoom.us/t/update-a-users-shared-access-setting-api-endpoint-not-updating-hot-desking-or-call-control-flag-after-returning-204-or-with-no-errors/136937)
**Author:** [@Nischal](https://devforum.zoom.us/u/Nischal)\ **Replies:** 9\ **Last updated:** [September 5, 2025, 2:04pm UTC](https://devforum.zoom.us/t/update-a-users-shared-access-setting-api-endpoint-not-updating-hot-desking-or-call-control-flag-after-returning-204-or-with-no-errors/136937 "2025-09-05T14:04:06Z")
API Endpoint(s) and/or Zoom API Event(s) Update a user’s shared access setting patch /phone/users/{userId}/settings/{settingType} Description Details on your question, workflow or the problem you’re trying to solve. … --- ## [Unable to Deactivate User with the Update User Status API](https://devforum.zoom.us/t/unable-to-deactivate-user-with-the-update-user-status-api/136647)
**Author:** [@Integrations5](https://devforum.zoom.us/u/Integrations5)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 4:30pm UTC](https://devforum.zoom.us/t/unable-to-deactivate-user-with-the-update-user-status-api/136647 "2025-08-20T16:30:58Z")
Hi, We are running into an issue with the Update User Status API for Deactivating a User in the Zoom Account. We found out that after a successful API call followed by the 200 Response, the User did not get deactivated … --- ## [The number of group member doesn't refresh](https://devforum.zoom.us/t/the-number-of-group-member-doesnt-refresh/135804)
**Author:** [@Longfei](https://devforum.zoom.us/u/Longfei)\ **Replies:** 0\ **Last updated:** [July 29, 2025, 2:12pm UTC](https://devforum.zoom.us/t/the-number-of-group-member-doesnt-refresh/135804 "2025-07-29T14:12:08Z")
I have used the API to create some groups in Zoom, and used the API to add some members to these groups. But, from the group page UI, it always shows “0 members”. Not sure why. How to refresh or update the numbers for th… --- ## [Update user status API Returns {'code': 2300, 'message': 'This API endpoint is not recognized.'}](https://devforum.zoom.us/t/update-user-status-api-returns-code-2300-message-this-api-endpoint-is-not-recognized/135118)
**Author:** [@ereyes](https://devforum.zoom.us/u/ereyes)\ **Replies:** 1\ **Last updated:** [July 22, 2025, 7:15pm UTC](https://devforum.zoom.us/t/update-user-status-api-returns-code-2300-message-this-api-endpoint-is-not-recognized/135118 "2025-07-22T19:15:00Z")
{‘code’: 2300, ‘message’: ‘This API endpoint is not recognized.’} is returned when attempting to update a user’s status. Request requests.put(“https://api.zoom.us/v2/users/{userId}/status”, headers={ “Content-Type”: “… --- ## [Accessing a User's JID](https://devforum.zoom.us/t/accessing-a-users-jid/73743)
**Author:** [@veeresh.neralagi](https://devforum.zoom.us/u/veeresh.neralagi)\ **Replies:** 3\ **Last updated:** [July 2, 2025, 7:36pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743 "2025-07-02T19:36:05Z")
Hi there. I have created a chatbot via incoming webhook but I am trying to figure out how to access a user’s JID without having to get an access token for the api call (since I am not using an actual registered applicati… --- ## [Unable to Find meeting:write Scope in Server-to-Server OAuth – Zoom Enterprise License](https://devforum.zoom.us/t/unable-to-find-meeting-write-scope-in-server-to-server-oauth-zoom-enterprise-license/134580)
**Author:** [@WEN](https://devforum.zoom.us/u/WEN)\ **Replies:** 2\ **Last updated:** [July 2, 2025, 5:06pm UTC](https://devforum.zoom.us/t/unable-to-find-meeting-write-scope-in-server-to-server-oauth-zoom-enterprise-license/134580 "2025-07-02T17:06:17Z")
We are using a Zoom Enterprise license and are trying to create Zoom meetings programmatically using the Server-to-Server OAuth flow. However, when configuring the app, we are unable to find any scopes related to meetin… --- ## [Unlicensed user max count](https://devforum.zoom.us/t/unlicensed-user-max-count/130939)
**Author:** [@tgonsewski](https://devforum.zoom.us/u/tgonsewski)\ **Replies:** 3\ **Last updated:** [April 23, 2025, 6:33pm UTC](https://devforum.zoom.us/t/unlicensed-user-max-count/130939 "2025-04-23T18:33:14Z")
Hello, We are currently on an enterprise license. What is the max user count of “Unlicensed” users? I see that the “Basic” license user max count is 9,999 as stated here Zooom Basic Users Limit. --- ## [Custom fields for participants](https://devforum.zoom.us/t/custom-fields-for-participants/131813)
**Author:** [@Preetam1](https://devforum.zoom.us/u/Preetam1)\ **Replies:** 2\ **Last updated:** [April 23, 2025, 4:19pm UTC](https://devforum.zoom.us/t/custom-fields-for-participants/131813 "2025-04-23T16:19:12Z")
How can we add custom fields for participants when they join. For eg: gender, age. --- ## [Zoom Phone API Common Areas - Plan type can not be empty](https://devforum.zoom.us/t/zoom-phone-api-common-areas-plan-type-can-not-be-empty/131621)
**Author:** [@afamilyguy](https://devforum.zoom.us/u/afamilyguy)\ **Replies:** 1\ **Last updated:** [April 18, 2025, 5:10am UTC](https://devforum.zoom.us/t/zoom-phone-api-common-areas-plan-type-can-not-be-empty/131621 "2025-04-18T05:10:56Z")
I’m struggling with performing a post operation to this endpoint: {base\_url}/phone/common\_areas Description No matter what I try, I cannot get a common area device to create using the API. This is the entire payload: … --- ## [Differences in response from Zoom when creating a subscriber using the same API](https://devforum.zoom.us/t/differences-in-response-from-zoom-when-creating-a-subscriber-using-the-same-api/130455)
**Author:** [@gw.ipt\_sskim](https://devforum.zoom.us/u/gw.ipt_sskim)\ **Replies:** 5\ **Last updated:** [April 8, 2025, 2:55pm UTC](https://devforum.zoom.us/t/differences-in-response-from-zoom-when-creating-a-subscriber-using-the-same-api/130455 "2025-04-08T14:55:30Z")
Hello When creating a subscriber using the same API, some accounts are created normally and other accounts are processed as Pending. What should we check? – 최지영 전송내역 {zoom\_parameter\_object : {“user\_id”:“------”}, … --- ## [Marketplace micro conseil en visio](https://devforum.zoom.us/t/marketplace-micro-conseil-en-visio/101125)
**Author:** [@landry.poingt76](https://devforum.zoom.us/u/landry.poingt76)\ **Replies:** 1\ **Last updated:** [March 6, 2025, 1:44pm UTC](https://devforum.zoom.us/t/marketplace-micro-conseil-en-visio/101125 "2025-03-06T13:44:47Z")
Bonjour, Je suis un developpeur web qui travail avec votre plugin wordpress ZOOM. Dans le but de la création d’une plateforme de mise en relation de micro conseil en visio conférence donc un espace conseiller et un esp… --- ## [User not existed](https://devforum.zoom.us/t/user-not-existed/129101)
**Author:** [@Ahamed\_hakul](https://devforum.zoom.us/u/Ahamed_hakul)\ **Replies:** 1\ **Last updated:** [March 5, 2025, 2:34pm UTC](https://devforum.zoom.us/t/user-not-existed/129101 "2025-03-05T14:34:48Z")
I have created a user with https://api.zoom.us/v2/users { “action”: “create”, “user\_info”: { “email”: “mubeen.techzar@gmail.com”, “first\_name”: “Ahamed”, “last\_name”: “Mubeen”, “password”: “Mubeen@123”, “type”: 1… --- ## [Zoom User API's are free to use Or Paid?](https://devforum.zoom.us/t/zoom-user-apis-are-free-to-use-or-paid/129082)
**Author:** [@Sachin5](https://devforum.zoom.us/u/Sachin5)\ **Replies:** 1\ **Last updated:** [March 4, 2025, 6:53pm UTC](https://devforum.zoom.us/t/zoom-user-apis-are-free-to-use-or-paid/129082 "2025-03-04T18:53:35Z")
I am planning to use Users management API. specifically DELETE user API. Will there be any cost associated using the API or any other user management API in zoom --- ## [Clarification on CustCreate and ISV Approval Time](https://devforum.zoom.us/t/clarification-on-custcreate-and-isv-approval-time/128483)
**Author:** [@Alan1](https://devforum.zoom.us/u/Alan1)\ **Replies:** 0\ **Last updated:** [February 25, 2025, 3:26pm UTC](https://devforum.zoom.us/t/clarification-on-custcreate-and-isv-approval-time/128483 "2025-02-25T15:26:19Z")
Hi, We’re building a video based platform and want to integrate Zoom for seamless video calls. Our goal is to use CustCreate to generate client accounts automatically, ensuring a frictionless experience where calls are … --- ## [Retry POST /users](https://devforum.zoom.us/t/retry-post-users/126751)
**Author:** [@Andrzej](https://devforum.zoom.us/u/Andrzej)\ **Replies:** 0\ **Last updated:** [February 13, 2025, 3:34pm UTC](https://devforum.zoom.us/t/retry-post-users/126751 "2025-02-13T15:34:20Z")
Here is our testing scenario We add a user via POST /users Zoom send an email with an invitation. The invitation remains ignored. Zoom after about 20h sent an email with an invitation again. We do not know what happ… --- ## [User License Type via webhook or API](https://devforum.zoom.us/t/user-license-type-via-webhook-or-api/89867)
**Author:** [@gibron](https://devforum.zoom.us/u/gibron)\ **Replies:** 6\ **Last updated:** [February 3, 2025, 2:32pm UTC](https://devforum.zoom.us/t/user-license-type-via-webhook-or-api/89867 "2025-02-03T14:32:09Z")
What API or webbook event can provide whether or not a user has a business license? Get user settings appears to have boolean values for specific entitlement scenarios such as zoom\_iq\_for\_sales, but none translate clear… --- ## [Clone Zoom Group Using API](https://devforum.zoom.us/t/clone-zoom-group-using-api/125171)
**Author:** [@KyleKo](https://devforum.zoom.us/u/KyleKo)\ **Replies:** 0\ **Last updated:** [January 23, 2025, 10:22pm UTC](https://devforum.zoom.us/t/clone-zoom-group-using-api/125171 "2025-01-23T22:22:30Z")
Hello, I am trying to utilize the api.zoom\[.\]us/v2/groups/{groupId}/settings & api.zoom\[.\]us/v2/groups/{groupId}/lock\_settings in order to compile a list of settings and basically CLONE a Zoom group and all of its sett… --- ## [Cost\_center - https://api.zoom.us/v2/users/${userId}](https://devforum.zoom.us/t/cost-center-https-api-zoom-us-v2-users-userid/120705)
**Author:** [@hide381815963](https://devforum.zoom.us/u/hide381815963)\ **Replies:** 6\ **Last updated:** [January 22, 2025, 10:13pm UTC](https://devforum.zoom.us/t/cost-center-https-api-zoom-us-v2-users-userid/120705 "2025-01-22T22:13:42Z")
When I tried to get the user (use https://api.zoom.us/v2/users/{user\_id}), I noticed that the item ‘cost\_center’ was increasing before I knew it. I think the documentation is outdated, and I’m confused because it hasn’t… --- ## [Getting 404 "Account does not exist" error in API response](https://devforum.zoom.us/t/getting-404-account-does-not-exist-error-in-api-response/124778)
**Author:** [@jitendra.panwar](https://devforum.zoom.us/u/jitendra.panwar)\ **Replies:** 0\ **Last updated:** [January 17, 2025, 10:54am UTC](https://devforum.zoom.us/t/getting-404-account-does-not-exist-error-in-api-response/124778 "2025-01-17T10:54:21Z")
Hi team, I was calling SCIM API to get the list of user on my Zoom account. However, the response is unexpected. Instead of users list, it is showing the “Account does not exist” with response code 404. The account exi… --- ## [Account-level app when I use the Server to Server OATH setup](https://devforum.zoom.us/t/account-level-app-when-i-use-the-server-to-server-oath-setup/122232)
**Author:** [@StealthMicro](https://devforum.zoom.us/u/StealthMicro)\ **Replies:** 1\ **Last updated:** [December 12, 2024, 1:22am UTC](https://devforum.zoom.us/t/account-level-app-when-i-use-the-server-to-server-oath-setup/122232 "2024-12-12T01:22:12Z")
When I create a new Server to Server OATH app it sets the account level app instead of server level app. At least that is what I think the issue is. We have an account with 5 users and I am trying to view all users wit… --- ## [Unable to access Zoom Webinars of specific users from Marketo](https://devforum.zoom.us/t/unable-to-access-zoom-webinars-of-specific-users-from-marketo/121376)
**Author:** [@sowmyak](https://devforum.zoom.us/u/sowmyak)\ **Replies:** 1\ **Last updated:** [November 25, 2024, 9:14pm UTC](https://devforum.zoom.us/t/unable-to-access-zoom-webinars-of-specific-users-from-marketo/121376 "2024-11-25T21:14:01Z")
We are unable to access Zoom webinars created by specific users in our Organization We made sure we gave same permission set to these users in Zoom and Marketo but not sure why were unable to access their Webinars? Did … --- ## [PhoneNumbers Azure AD SCIM attributes](https://devforum.zoom.us/t/phonenumbers-azure-ad-scim-attributes/120557)
**Author:** [@\_bmayorga](https://devforum.zoom.us/u/_bmayorga)\ **Replies:** 0\ **Last updated:** [November 7, 2024, 8:04pm UTC](https://devforum.zoom.us/t/phonenumbers-azure-ad-scim-attributes/120557 "2024-11-07T20:04:09Z")
Trying to provision “PhoneNumbers” using Azure provisioning. To be clear, we are NOT trying to provision the Zoom phone number. I setup provisioning to phonenumbers and have tried using +1 and other ways but it never po… --- ## [Only allow zoom client to host a meeting, no login , no settings change nothing](https://devforum.zoom.us/t/only-allow-zoom-client-to-host-a-meeting-no-login-no-settings-change-nothing/120409)
**Author:** [@haris1](https://devforum.zoom.us/u/haris1)\ **Replies:** 0\ **Last updated:** [November 6, 2024, 5:41am UTC](https://devforum.zoom.us/t/only-allow-zoom-client-to-host-a-meeting-no-login-no-settings-change-nothing/120409 "2024-11-06T05:41:17Z")
I am looking for a solution, either through code or Zoom settings. I want my Zoom clients to only be able to hold a Zoom meeting via the start URL. I do not want to permit anything else, such as logging into their Zoom … [Previous page](https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md) [Next page](https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=2)