# Users and Groups **URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=2 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 3 --- ## [MANY User Accounts That Seem To Be Automatically Created](https://devforum.zoom.us/t/many-user-accounts-that-seem-to-be-automatically-created/119305)
**Author:** [@mn1](https://devforum.zoom.us/u/mn1)\ **Replies:** 0\ **Last updated:** [October 17, 2024, 7:50am UTC](https://devforum.zoom.us/t/many-user-accounts-that-seem-to-be-automatically-created/119305 "2024-10-17T07:50:40Z")
Hello, we built a marketplace app and use it to sync users for our customers. It works for a long time already. We noticed that for one of our customers the sync fails due to reaching the API quote limit. We had a deep… --- ## [Inquiry Regarding Service Account Permissions and Sync Issues](https://devforum.zoom.us/t/inquiry-regarding-service-account-permissions-and-sync-issues/118799)
**Author:** [@rambabu.rachamalla](https://devforum.zoom.us/u/rambabu.rachamalla)\ **Replies:** 0\ **Last updated:** [October 9, 2024, 12:09pm UTC](https://devforum.zoom.us/t/inquiry-regarding-service-account-permissions-and-sync-issues/118799 "2024-10-09T12:09:58Z")
Dear Zoom Support Team, I hope this message finds you well. We are currently facing an issue with our service account that is impacting our ability to sync data. Below are the details: Service Account Permissions Our … --- ## [Clarification on Pagination Support for page\_number and page\_size Parameters](https://devforum.zoom.us/t/clarification-on-pagination-support-for-page-number-and-page-size-parameters/118791)
**Author:** [@rambabu.rachamalla](https://devforum.zoom.us/u/rambabu.rachamalla)\ **Replies:** 0\ **Last updated:** [October 9, 2024, 9:49am UTC](https://devforum.zoom.us/t/clarification-on-pagination-support-for-page-number-and-page-size-parameters/118791 "2024-10-09T09:49:46Z")
Dear Zoom API Support Team, I hope this message finds you well. We are currently using the Zoom API for our integration and have implemented pagination using the page\_number and page\_size query parameters. However, we … --- ## [List License types - Add-ons](https://devforum.zoom.us/t/list-license-types-add-ons/116539)
**Author:** [@m.lai](https://devforum.zoom.us/u/m.lai)\ **Replies:** 4\ **Last updated:** [September 19, 2024, 2:36pm UTC](https://devforum.zoom.us/t/list-license-types-add-ons/116539 "2024-09-19T14:36:06Z")
Hi, I’m searching for an API that provides a list of user license types, specifically the ‘add-ons’ as shown in the screenshot. Despite reviewing both the user master and Account master pages, I’ve been unable to find … --- ## [Tracking fields privilege error](https://devforum.zoom.us/t/tracking-fields-privilege-error/88991)
**Author:** [@mra](https://devforum.zoom.us/u/mra)\ **Replies:** 10\ **Last updated:** [September 11, 2024, 8:09pm UTC](https://devforum.zoom.us/t/tracking-fields-privilege-error/88991 "2024-09-11T20:09:37Z")
My account has the “admin” role. I have created a Server to server OAuth App in zoom. I added all the required scopes (I added all existing scopes actually) scopes. I’m doing a simple request to the endpoint “GET http… --- ## [Creation of User via API with Additional Information](https://devforum.zoom.us/t/creation-of-user-via-api-with-additional-information/117274)
**Author:** [@thanhvinh0195](https://devforum.zoom.us/u/thanhvinh0195)\ **Replies:** 0\ **Last updated:** [September 11, 2024, 6:59am UTC](https://devforum.zoom.us/t/creation-of-user-via-api-with-additional-information/117274 "2024-09-11T06:59:24Z")
API Endpoint(s) and/or Zoom API Event(s) Create users: POST /users Description I’m currently facing an issue while creating a user through the API; it only accepts email, first\_name, and last\_name parameters. However,… --- ## [You have exceeded the limit of license assignment for your account](https://devforum.zoom.us/t/you-have-exceeded-the-limit-of-license-assignment-for-your-account/117130)
**Author:** [@jhol](https://devforum.zoom.us/u/jhol)\ **Replies:** 1\ **Last updated:** [September 10, 2024, 6:37pm UTC](https://devforum.zoom.us/t/you-have-exceeded-the-limit-of-license-assignment-for-your-account/117130 "2024-09-10T18:37:55Z")
Hello I’m getting error like this today. You have exceeded the limit of license assignment for your account. \[Buy more licenses\]. How can I assign my remaining 1 license? Hope you could help. Thank you --- ## [2300, Endpoint is not recognized](https://devforum.zoom.us/t/2300-endpoint-is-not-recognized/117049)
**Author:** [@wongj](https://devforum.zoom.us/u/wongj)\ **Replies:** 0\ **Last updated:** [September 6, 2024, 9:56pm UTC](https://devforum.zoom.us/t/2300-endpoint-is-not-recognized/117049 "2024-09-06T21:56:33Z")
I’m trying to deactivate user accounts in my org, and I’m receiving a 2300 error message when I try to do so. Context: I’m using the /users/{userId}/status endpoint I’m substituting {userId} with the user’s email ad… --- ## [Issue with Call Log API, not all the records are returned](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996)
**Author:** [@william.dvoracek](https://devforum.zoom.us/u/william.dvoracek)\ **Replies:** 2\ **Last updated:** [September 6, 2024, 6:40pm UTC](https://devforum.zoom.us/t/issue-with-call-log-api-not-all-the-records-are-returned/116996 "2024-09-06T18:40:12Z")
When I use the API to retrieve call log records for a user, I do not receive the same number of records as what is showing in the Zoom Portal Call logs. For a given request, the API call only returned one record. When … --- ## [Which plan is better for an Zoom REST APIs application?](https://devforum.zoom.us/t/which-plan-is-better-for-an-zoom-rest-apis-application/115954)
**Author:** [@ivashchenkoivan5](https://devforum.zoom.us/u/ivashchenkoivan5)\ **Replies:** 2\ **Last updated:** [September 3, 2024, 8:24am UTC](https://devforum.zoom.us/t/which-plan-is-better-for-an-zoom-rest-apis-application/115954 "2024-09-03T08:24:08Z")
We are a small group of programmers who have developed a new web product from scratch. Our software will be used with Zoom REST APIs to create meeting rooms for people. Currently, each meeting room can accommodate 2 part… --- ## [Bulk updating users' PMI and Host Key](https://devforum.zoom.us/t/bulk-updating-users-pmi-and-host-key/116632)
**Author:** [@anncatherine.deleon](https://devforum.zoom.us/u/anncatherine.deleon)\ **Replies:** 0\ **Last updated:** [August 29, 2024, 9:22pm UTC](https://devforum.zoom.us/t/bulk-updating-users-pmi-and-host-key/116632 "2024-08-29T21:22:15Z")
How do you set users’ PMIs to match their Zoom Phone numbers. Is there a way to update PMIs and host keys in bulk? I attempted to use customer attributes by adding the PMI and host key in the Zoom Web portal, but the sys… --- ## [New account is not creating with https://api.zoom.us/v2/users api](https://devforum.zoom.us/t/new-account-is-not-creating-with-https-api-zoom-us-v2-users-api/116209)
**Author:** [@noreplyetestamur](https://devforum.zoom.us/u/noreplyetestamur)\ **Replies:** 0\ **Last updated:** [August 23, 2024, 6:07am UTC](https://devforum.zoom.us/t/new-account-is-not-creating-with-https-api-zoom-us-v2-users-api/116209 "2024-08-23T06:07:35Z")
$zoomUserData = \[ ‘action’ =\> ‘autoCreate’, ‘user\_info’ =\> \[ ‘email’ =\> $user\_details\[‘email’\], ‘first\_name’ =\> $user\_details\[‘first\_name’\], ‘last\_name’ =\> $user\_details\[‘last\_name’\], ‘type’ =\> 2, ‘plan\_united\_typ… --- ## [Request for API Guidance on Setting Meeting Video Quality (720p vs 1080p)](https://devforum.zoom.us/t/request-for-api-guidance-on-setting-meeting-video-quality-720p-vs-1080p/116200)
**Author:** [@room1](https://devforum.zoom.us/u/room1)\ **Replies:** 0\ **Last updated:** [August 23, 2024, 3:50am UTC](https://devforum.zoom.us/t/request-for-api-guidance-on-setting-meeting-video-quality-720p-vs-1080p/116200 "2024-08-23T03:50:12Z")
Hi Zoom Developer Team, I am currently managing a Zoom Business account and we have the option to enable HD video for meetings, with a choice between 720p and 1080p quality. However, I have noticed that the Zoom API doc… --- ## [Can't crate user with custCreate](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166)
**Author:** [@tuki.io](https://devforum.zoom.us/u/tuki.io)\ **Replies:** 2\ **Last updated:** [August 22, 2024, 8:46pm UTC](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166 "2024-08-22T20:46:29Z")
Hi, i have a Bussinies account with “Zoom United Pro-United with US/CA Unlimited” and im not able ro create a new user with the api: post /users body: { "action": "custCreate", "user\_info": { "email": "asd@t… --- ## [Zoom API to get user setting \`Record to computer files\` \> \`Hosts can give meeting participants permission to record to their computer\`](https://devforum.zoom.us/t/zoom-api-to-get-user-setting-record-to-computer-files-hosts-can-give-meeting-participants-permission-to-record-to-their-computer/114699)
**Author:** [@kanata.koyama](https://devforum.zoom.us/u/kanata.koyama)\ **Replies:** 4\ **Last updated:** [August 21, 2024, 7:37pm UTC](https://devforum.zoom.us/t/zoom-api-to-get-user-setting-record-to-computer-files-hosts-can-give-meeting-participants-permission-to-record-to-their-computer/114699 "2024-08-21T19:37:56Z")
API Endpoint(s) and/or Zoom API Event(s) GET /users/{userId}/settings Description Is there a way to retrieve the following setting for a specific user via the Zoom API? Record to computer files \> Hosts can give meet… --- ## [How can I check if a domain from an email is blocked?](https://devforum.zoom.us/t/how-can-i-check-if-a-domain-from-an-email-is-blocked/115050)
**Author:** [@leilagattas](https://devforum.zoom.us/u/leilagattas)\ **Replies:** 0\ **Last updated:** [August 5, 2024, 6:26pm UTC](https://devforum.zoom.us/t/how-can-i-check-if-a-domain-from-an-email-is-blocked/115050 "2024-08-05T18:26:57Z")
I received an error when trying to create a user, on production. I know is not 429 nor 409, because I handle those errors. 409 is not because the user doesnt exist, and 404 either because the group exists… the integratio… --- ## [Disabling "Received Shared Calls" Function in Zoom Admin Portal](https://devforum.zoom.us/t/disabling-received-shared-calls-function-in-zoom-admin-portal/114177)
**Author:** [@aligondal11334455](https://devforum.zoom.us/u/aligondal11334455)\ **Replies:** 0\ **Last updated:** [July 23, 2024, 2:33am UTC](https://devforum.zoom.us/t/disabling-received-shared-calls-function-in-zoom-admin-portal/114177 "2024-07-23T02:33:09Z")
Hi Zoom team, is there a way to disable the “Received Shared Calls” function in the Zoom app via the admin portal? I’ve been searching for this option but haven’t found any results. Any assistance would be appreciated. --- ## [How do I create a pending user as an active user via Zoom API?](https://devforum.zoom.us/t/how-do-i-create-a-pending-user-as-an-active-user-via-zoom-api/111759)
**Author:** [@tigerdev203](https://devforum.zoom.us/u/tigerdev203)\ **Replies:** 3\ **Last updated:** [July 18, 2024, 7:27pm UTC](https://devforum.zoom.us/t/how-do-i-create-a-pending-user-as-an-active-user-via-zoom-api/111759 "2024-07-18T19:27:46Z")
Hi. 0. Situation Region : South Korea Main Account Plan : Zoom WorkplaceBusiness Sub Users Plan : Pro, Basic … I’m trying to create a user via Zoom user API. Users who are already joined to the same email before cr… --- ## [Zoom Server-to-Server OAuth or OAuth app for Azure AD?](https://devforum.zoom.us/t/zoom-server-to-server-oauth-or-oauth-app-for-azure-ad/82857)
**Author:** [@RM7](https://devforum.zoom.us/u/RM7)\ **Replies:** 4\ **Last updated:** [July 18, 2024, 9:47am UTC](https://devforum.zoom.us/t/zoom-server-to-server-oauth-or-oauth-app-for-azure-ad/82857 "2024-07-18T09:47:21Z")
With the deprecation of the JWT app type in Zoom, we are looking to change to either server-to-server oauth or OAuth. We only use the JWT secret token for Zoom and our Zoom App in Azure to sync with user data. This then … --- ## [Find out the account plan (Free, Business, Pro, etc)](https://devforum.zoom.us/t/find-out-the-account-plan-free-business-pro-etc/113265)
**Author:** [@hurast](https://devforum.zoom.us/u/hurast)\ **Replies:** 1\ **Last updated:** [July 9, 2024, 7:37pm UTC](https://devforum.zoom.us/t/find-out-the-account-plan-free-business-pro-etc/113265 "2024-07-09T19:37:02Z")
Description Is there a way of determining the plan level of an account that has been connected using OAuth? In particular, I am trying to determine the maximum amount of concurrent meetings (described in a zoom article… --- ## [Zoom\_one\_type parameter is invalid](https://devforum.zoom.us/t/zoom-one-type-parameter-is-invalid/112873)
**Author:** [@angel\_linares](https://devforum.zoom.us/u/angel_linares)\ **Replies:** 1\ **Last updated:** [July 9, 2024, 6:01pm UTC](https://devforum.zoom.us/t/zoom-one-type-parameter-is-invalid/112873 "2024-07-09T18:01:03Z")
Hello Everyone, I trying to update the ‘zoom\_one\_type’ parameter for the Zoom console users. All users that I registered I assigned the basic license and I need to updated to Zoom One for Education Enterprise Student. T… --- ## [Contact and chat APIs not working since Monday 13 May 2024](https://devforum.zoom.us/t/contact-and-chat-apis-not-working-since-monday-13-may-2024/109987)
**Author:** [@mailagent](https://devforum.zoom.us/u/mailagent)\ **Replies:** 6\ **Last updated:** [July 8, 2024, 10:13am UTC](https://devforum.zoom.us/t/contact-and-chat-apis-not-working-since-monday-13-may-2024/109987 "2024-07-08T10:13:56Z")
curl --location ‘https://api.zoom.us/v2/chat/users/me/contacts/’ --header ‘Content-Type: application/json’ --header ‘Authorization: Bearer api\_key’ Expected: list of contacts Received a single contact with the user its… --- ## [Add Users without email verification](https://devforum.zoom.us/t/add-users-without-email-verification/69087)
**Author:** [@sunstone.zoom](https://devforum.zoom.us/u/sunstone.zoom)\ **Replies:** 4\ **Last updated:** [July 4, 2024, 11:41am UTC](https://devforum.zoom.us/t/add-users-without-email-verification/69087 "2024-07-04T11:41:07Z")
Hi, We want to bulk add already existing users as basic user in our main account, so that we can fetch their emails in meeting reports. Is there any API available to do so? Adding user is triggering email verification … --- ## [When setting up a webhook, I want to allow only specific groups to use it.](https://devforum.zoom.us/t/when-setting-up-a-webhook-i-want-to-allow-only-specific-groups-to-use-it/112414)
**Author:** [@ghroh0915](https://devforum.zoom.us/u/ghroh0915)\ **Replies:** 1\ **Last updated:** [July 2, 2024, 7:15pm UTC](https://devforum.zoom.us/t/when-setting-up-a-webhook-i-want-to-allow-only-specific-groups-to-use-it/112414 "2024-07-02T19:15:12Z")
When setting up a webhook, I want to set it so that only specific groups can use it. It is a server-to-server oauth app, and I selected the Only users added this app option on the screen for adding a webhook, but the in… --- ## [ Inability to add users in my pro account](https://devforum.zoom.us/t/inability-to-add-users-in-my-pro-account/112181)
**Author:** [@onkarmahapatra](https://devforum.zoom.us/u/onkarmahapatra)\ **Replies:** 1\ **Last updated:** [July 2, 2024, 1:13pm UTC](https://devforum.zoom.us/t/inability-to-add-users-in-my-pro-account/112181 "2024-07-02T13:13:49Z")
I recently brought zoom pro account and under the user management section after adding user mails, they are receiving the invite but when they accept the below attached photo appears, ie unable to switch accounts, please… --- ## [Disassociate pending users](https://devforum.zoom.us/t/disassociate-pending-users/112534)
**Author:** [@marius.toko](https://devforum.zoom.us/u/marius.toko)\ **Replies:** 0\ **Last updated:** [June 25, 2024, 1:14pm UTC](https://devforum.zoom.us/t/disassociate-pending-users/112534 "2024-06-25T13:14:41Z")
I’m facing some issue and i want to know if this is a normal behavior. Seems like a bug ? After deleting a pending user with this : /users/userId?action=disassociate the API will confirm the user does not exist anymore… --- ## [Zoom Get recording.completed event notification for all hosts in my business plan account](https://devforum.zoom.us/t/zoom-get-recording-completed-event-notification-for-all-hosts-in-my-business-plan-account/103882)
**Author:** [@arunav.ojah](https://devforum.zoom.us/u/arunav.ojah)\ **Replies:** 1\ **Last updated:** [June 24, 2024, 2:51am UTC](https://devforum.zoom.us/t/zoom-get-recording-completed-event-notification-for-all-hosts-in-my-business-plan-account/103882 "2024-06-24T02:51:45Z")
I have created a new server-to-server oauth app that pushes recording.completed event notification to an endpoint. Currently I am only able to get notification for the meetings whose host is my user. Any way to get the n… --- ## [There are no data returns about meeting participants report api](https://devforum.zoom.us/t/there-are-no-data-returns-about-meeting-participants-report-api/111446)
**Author:** [@zoomdev7](https://devforum.zoom.us/u/zoomdev7)\ **Replies:** 1\ **Last updated:** [June 6, 2024, 7:56pm UTC](https://devforum.zoom.us/t/there-are-no-data-returns-about-meeting-participants-report-api/111446 "2024-06-06T19:56:47Z")
Hi, Support We always using the /v2/report/meetings/meetingId/participants API to query the participant reports. but starting from 2024-05-08T04:10:15Z, too many of meetings have no participant report data return unde… --- ## [Check for "Record audio-only files" with userSettings API?](https://devforum.zoom.us/t/check-for-record-audio-only-files-with-usersettings-api/110871)
**Author:** [@agray](https://devforum.zoom.us/u/agray)\ **Replies:** 1\ **Last updated:** [May 28, 2024, 10:44pm UTC](https://devforum.zoom.us/t/check-for-record-audio-only-files-with-usersettings-api/110871 "2024-05-28T22:44:32Z")
API Endpoint(s) and/or Zoom API Event(s) I’m trying to use the userSettings API Description Is the “record audio-only files” setting exposed in the userSettings API? I would like to check if a given user has this set … --- ## [User managed app cannot GET /users/me with access token... Zoom gives "does not contain scopes" error](https://devforum.zoom.us/t/user-managed-app-cannot-get-users-me-with-access-token-zoom-gives-does-not-contain-scopes-error/110293)
**Author:** [@usersinbuckets](https://devforum.zoom.us/u/usersinbuckets)\ **Replies:** 1\ **Last updated:** [May 20, 2024, 1:23pm UTC](https://devforum.zoom.us/t/user-managed-app-cannot-get-users-me-with-access-token-zoom-gives-does-not-contain-scopes-error/110293 "2024-05-20T13:23:27Z")
Description Every GET /users/me request (with a header having the bearer token from the oauth token exchange) returns a message: "Invalid access token, does not contain scopes:\[user:read:user:admin, user:read:user\]." M… [Previous page](https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=1) [Next page](https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=3)