# Users and Groups

**URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=3

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 4

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## [Attach and Detach Zoom One pro license using API](https://devforum.zoom.us/t/attach-and-detach-zoom-one-pro-license-using-api/109902)

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**Author:** [@abhay.scaleteam](https://devforum.zoom.us/u/abhay.scaleteam)\
**Replies:** 0\
**Last updated:** [May 14, 2024, 9:29am UTC](https://devforum.zoom.us/t/attach-and-detach-zoom-one-pro-license-using-api/109902 "2024-05-14T09:29:26Z")

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Zoom Plan : Zoom one pro (in other account) \*Link the API endpoint : Zoom User API \* Description Hello Team Zoom, i am am developer and working with the team, I have an organization where i have multiple users and tha…

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## [Updating employeeid attribute](https://devforum.zoom.us/t/updating-employeeid-attribute/109630)

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**Author:** [@andrewb](https://devforum.zoom.us/u/andrewb)\
**Replies:** 0\
**Last updated:** [May 9, 2024, 5:05pm UTC](https://devforum.zoom.us/t/updating-employeeid-attribute/109630 "2024-05-09T17:05:13Z")

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I would like to update the users employeeid attribute for users, but don’t see a way to do it via the linked API below. Is there somewhere else I can go in and update the employeeid programatically? API Endpoint(s) and/…

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## [Manage ZOOM phone licenses programatically](https://devforum.zoom.us/t/manage-zoom-phone-licenses-programatically/109321)

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**Author:** [@vaibhav17maheshwari](https://devforum.zoom.us/u/vaibhav17maheshwari)\
**Replies:** 0\
**Last updated:** [May 6, 2024, 7:43am UTC](https://devforum.zoom.us/t/manage-zoom-phone-licenses-programatically/109321 "2024-05-06T07:43:31Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Zoom Phone Licensing usage API Description Hi, I am working on Managing licenses for Zoom Phone for our organisation using Servicenow. We know…

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## [Update Users Waiting Room Image via API](https://devforum.zoom.us/t/update-users-waiting-room-image-via-api/108750)

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**Author:** [@zakwantariq768](https://devforum.zoom.us/u/zakwantariq768)\
**Replies:** 0\
**Last updated:** [April 26, 2024, 10:26pm UTC](https://devforum.zoom.us/t/update-users-waiting-room-image-via-api/108750 "2024-04-26T22:26:15Z")

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Hello Everyone. Is there any possible way to update the users Waiting room image via API. I am searching the solution from last 3 days and and havent got yet. I have some Images and I want to put the specific Image to t…

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## [Can I join two meetings simultaneously with an account created through custCreate?](https://devforum.zoom.us/t/can-i-join-two-meetings-simultaneously-with-an-account-created-through-custcreate/108700)

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**Author:** [@brooks1](https://devforum.zoom.us/u/brooks1)\
**Replies:** 0\
**Last updated:** [April 26, 2024, 6:18am UTC](https://devforum.zoom.us/t/can-i-join-two-meetings-simultaneously-with-an-account-created-through-custcreate/108700 "2024-04-26T06:18:10Z")

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The support team said that all options were enabled, but we can’t join two meetings simultaneously with our accounts created through custCreate. Is this intentional? Is there a way to resolve this?

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## [Not able to create user from zoom api](https://devforum.zoom.us/t/not-able-to-create-user-from-zoom-api/108387)

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**Author:** [@gauravseedhar](https://devforum.zoom.us/u/gauravseedhar)\
**Replies:** 0\
**Last updated:** [April 22, 2024, 8:41am UTC](https://devforum.zoom.us/t/not-able-to-create-user-from-zoom-api/108387 "2024-04-22T08:41:29Z")

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I have implemented this api to create user - (https://api.zoom.us/v2/users) and enabled the permissions in scope for creating user (user:write:user:admin user:read:email:admin user:write:user:master meeting:write:meeting…

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## [Necessary procedure to add an Event Subscription to a published Zoom App](https://devforum.zoom.us/t/necessary-procedure-to-add-an-event-subscription-to-a-published-zoom-app/106440)

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**Author:** [@kanata.koyama](https://devforum.zoom.us/u/kanata.koyama)\
**Replies:** 9\
**Last updated:** [April 10, 2024, 11:54pm UTC](https://devforum.zoom.us/t/necessary-procedure-to-add-an-event-subscription-to-a-published-zoom-app/106440 "2024-04-10T23:54:58Z")

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API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Event Type: User’s profile info has been updated Description Details on your questi…

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## [Scim API vs normal user add/delete api for zoom](https://devforum.zoom.us/t/scim-api-vs-normal-user-add-delete-api-for-zoom/107407)

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**Author:** [@irohitbhatia](https://devforum.zoom.us/u/irohitbhatia)\
**Replies:** 0\
**Last updated:** [April 8, 2024, 3:10am UTC](https://devforum.zoom.us/t/scim-api-vs-normal-user-add-delete-api-for-zoom/107407 "2024-04-08T03:10:50Z")

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I am trying to understand the difference between using SCIM API for Zoom https://developers.zoom.us/docs/api/rest/reference/scim-api/methods/#overview vs Zoom user API https://developers.zoom.us/docs/api/rest/referenc…

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## [Necessary procedure to add an Event Subscription to a published Zoom OAuth App (again)](https://devforum.zoom.us/t/necessary-procedure-to-add-an-event-subscription-to-a-published-zoom-oauth-app-again/106770)

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**Author:** [@kanata.koyama](https://devforum.zoom.us/u/kanata.koyama)\
**Replies:** 0\
**Last updated:** [March 29, 2024, 6:31am UTC](https://devforum.zoom.us/t/necessary-procedure-to-add-an-event-subscription-to-a-published-zoom-oauth-app-again/106770 "2024-03-29T06:31:03Z")

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API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Event Type: User’s profile info has been updated Description (I posted this here bu…

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## [500 error on new access token request](https://devforum.zoom.us/t/500-error-on-new-access-token-request/106725)

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**Author:** [@mbourque1](https://devforum.zoom.us/u/mbourque1)\
**Replies:** 0\
**Last updated:** [March 28, 2024, 2:17pm UTC](https://devforum.zoom.us/t/500-error-on-new-access-token-request/106725 "2024-03-28T14:17:21Z")

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I’m following the documentation on this link: When I send my request in Postman, I get this response {“status”:false,“errorCode”:-1,“errorMessage”:“500 Internal Server Error”,“result”:null} The status is 200 but the…

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## [Unsubscribe from specific user event](https://devforum.zoom.us/t/unsubscribe-from-specific-user-event/105447)

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**Author:** [@liorsw](https://devforum.zoom.us/u/liorsw)\
**Replies:** 7\
**Last updated:** [March 20, 2024, 2:05pm UTC](https://devforum.zoom.us/t/unsubscribe-from-specific-user-event/105447 "2024-03-20T14:05:32Z")

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Hi, I have a user managed oauth app with a webhooks features, after the user finish the oauth process I start getting its webhooks, is there a way (via my code) to unsubscribe from a specific user’s events (unsubscrib…

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## [REST API PATCH User 'phone\_numbers' - Updating Specific Phone Number](https://devforum.zoom.us/t/rest-api-patch-user-phone-numbers-updating-specific-phone-number/105015)

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**Author:** [@bruce.felknor](https://devforum.zoom.us/u/bruce.felknor)\
**Replies:** 2\
**Last updated:** [March 13, 2024, 4:32pm UTC](https://devforum.zoom.us/t/rest-api-patch-user-phone-numbers-updating-specific-phone-number/105015 "2024-03-13T16:32:54Z")

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I want to start managing (via automation) Users’ ‘Office’ phone numbers and to do so I’m using the REST API User Patch method. I can easily create a phone number with label ‘Office’, along with the Country, Code and Num…

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## [How to call User APIs Without Redirecting to Zoom Login Screen?](https://devforum.zoom.us/t/how-to-call-user-apis-without-redirecting-to-zoom-login-screen/104698)

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**Author:** [@sfoujdar](https://devforum.zoom.us/u/sfoujdar)\
**Replies:** 2\
**Last updated:** [March 13, 2024, 12:21pm UTC](https://devforum.zoom.us/t/how-to-call-user-apis-without-redirecting-to-zoom-login-screen/104698 "2024-03-13T12:21:16Z")

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Hi, I want to create a functionality where I can check if a user has a Zoom account present by his email address. And I am using PHP to do so. For this, I am trying to use ‘Check a User Email’ API. But for this, if I …

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## [API get active users list](https://devforum.zoom.us/t/api-get-active-users-list/104785)

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**Author:** [@Yves\_HENRY](https://devforum.zoom.us/u/Yves_HENRY)\
**Replies:** 3\
**Last updated:** [March 7, 2024, 10:14pm UTC](https://devforum.zoom.us/t/api-get-active-users-list/104785 "2024-03-07T22:14:55Z")

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Hello I need to create one API to get a list of active / inactive users I’m not an API expert … I am using POSTMAN to manage API’s I have read the following doc : Could you help me create one simple APi which gets …

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## [Assistance Required with Host Username Display Issue During Zoom Meetings](https://devforum.zoom.us/t/assistance-required-with-host-username-display-issue-during-zoom-meetings/104586)

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**Author:** [@alexeyfranktt](https://devforum.zoom.us/u/alexeyfranktt)\
**Replies:** 0\
**Last updated:** [February 27, 2024, 5:57am UTC](https://devforum.zoom.us/t/assistance-required-with-host-username-display-issue-during-zoom-meetings/104586 "2024-02-27T05:57:51Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Description Dear Support Team, I hope this message finds you well. I am reaching out to report and seek assistance with an irregularity we…

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## [Increase index to 4 for Server-to-Server OAuth App](https://devforum.zoom.us/t/increase-index-to-4-for-server-to-server-oauth-app/86933)

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**Author:** [@gchadha](https://devforum.zoom.us/u/gchadha)\
**Replies:** 2\
**Last updated:** [February 12, 2024, 12:42pm UTC](https://devforum.zoom.us/t/increase-index-to-4-for-server-to-server-oauth-app/86933 "2024-02-12T12:42:43Z")

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Hello, We have created a Server-to-Server OAuth App and would like to increase the index to 4. Our developers are getting invalid token errors and after looking into this article: Server-to-Server OAuth: annoying token…

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## [OAuth Scope with API information for sub-account](https://devforum.zoom.us/t/oauth-scope-with-api-information-for-sub-account/103068)

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**Author:** [@zoom.dev1](https://devforum.zoom.us/u/zoom.dev1)\
**Replies:** 5\
**Last updated:** [February 5, 2024, 8:43pm UTC](https://devforum.zoom.us/t/oauth-scope-with-api-information-for-sub-account/103068 "2024-02-05T20:43:29Z")

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\*\* /users/email\*\* Link the API endpoint. Description We have an account level OAuth app that we use for our product and Zoom integration. One of our customer has enabled sub-account. The following is the setup: Mast…

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## [911pharma - Create users](https://devforum.zoom.us/t/911pharma-create-users/102923)

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**Author:** [@somosfarmacia](https://devforum.zoom.us/u/somosfarmacia)\
**Replies:** 11\
**Last updated:** [February 5, 2024, 1:04am UTC](https://devforum.zoom.us/t/911pharma-create-users/102923 "2024-02-05T01:04:20Z")

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Good afternoon, I’m not able to create users through the Zoom API, it always gives me an error {“code”:2016,“message”:“No permission, please contact Zoom customer support.”}. Link: https://911pharma.com/zoom/users\_crea…

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## [Can we create or add user in a free Zoom account?](https://devforum.zoom.us/t/can-we-create-or-add-user-in-a-free-zoom-account/83771)

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**Author:** [@usertestdelete92](https://devforum.zoom.us/u/usertestdelete92)\
**Replies:** 9\
**Last updated:** [February 1, 2024, 1:25pm UTC](https://devforum.zoom.us/t/can-we-create-or-add-user-in-a-free-zoom-account/83771 "2024-02-01T13:25:27Z")

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I have a question on whether we can create or add users on a completely free Zoom account(with credit card)? If yes how many users can we place under a free account and with paid accounts? I have read managing users but…

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## [User customized outbound caller ID empty response](https://devforum.zoom.us/t/user-customized-outbound-caller-id-empty-response/102821)

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**Author:** [@dennis.barth](https://devforum.zoom.us/u/dennis.barth)\
**Replies:** 0\
**Last updated:** [January 30, 2024, 4:38pm UTC](https://devforum.zoom.us/t/user-customized-outbound-caller-id-empty-response/102821 "2024-01-30T16:38:32Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Before assigning an additional phone nu…

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## [Group\_ids contains group names for Zoom User in pending state](https://devforum.zoom.us/t/group-ids-contains-group-names-for-zoom-user-in-pending-state/102538)

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**Author:** [@thomas.leguen](https://devforum.zoom.us/u/thomas.leguen)\
**Replies:** 4\
**Last updated:** [January 26, 2024, 9:00am UTC](https://devforum.zoom.us/t/group-ids-contains-group-names-for-zoom-user-in-pending-state/102538 "2024-01-26T09:00:08Z")

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API Endpoint(s) and/or Zoom API Event(s) Description Hello :slight\_smile: When trying to update a user group\_id in a zoom user who is in pending status, the API returns the group name in the group\_ids afterwards. W…

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## [Is there an API to mark a user logged in/logged out programmatically?](https://devforum.zoom.us/t/is-there-an-api-to-mark-a-user-logged-in-logged-out-programmatically/101940)

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**Author:** [@tanvi.sachdeva](https://devforum.zoom.us/u/tanvi.sachdeva)\
**Replies:** 1\
**Last updated:** [January 25, 2024, 10:19pm UTC](https://devforum.zoom.us/t/is-there-an-api-to-mark-a-user-logged-in-logged-out-programmatically/101940 "2024-01-25T22:19:46Z")

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I am trying to automate my tests with Zoom and one of the requirements is to automate user logins and log outs. I wanted to know if Zoom has an API which can be used to mark a user logged in/logged out programmatically?

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## [Authenticated user has not permitted access to the targeted resource - users](https://devforum.zoom.us/t/authenticated-user-has-not-permitted-access-to-the-targeted-resource-users/102271)

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**Author:** [@prajna.hegde](https://devforum.zoom.us/u/prajna.hegde)\
**Replies:** 1\
**Last updated:** [January 22, 2024, 11:12pm UTC](https://devforum.zoom.us/t/authenticated-user-has-not-permitted-access-to-the-targeted-resource-users/102271 "2024-01-22T23:12:43Z")

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I have been using zoom using cdata api driver Connecting to Zoom I authenticate using oauth2. And the requested permission from user looks like this If I do not check “Allow this app to use my shared access permiss…

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## [Invalid access token on GET https://api.zoom.us/v2/users/me/token?type=zak](https://devforum.zoom.us/t/invalid-access-token-on-get-https-api-zoom-us-v2-users-me-token-type-zak/81389)

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**Author:** [@alessandro.feliziani](https://devforum.zoom.us/u/alessandro.feliziani)\
**Replies:** 7\
**Last updated:** [January 19, 2024, 5:08pm UTC](https://devforum.zoom.us/t/invalid-access-token-on-get-https-api-zoom-us-v2-users-me-token-type-zak/81389 "2024-01-19T17:08:53Z")

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Hello, I have an OAuth+User Managed app on the zoom marketplace that I would like to publish. Beside that, I also have an SDK app because I need to use webSDK integration. USE CASE: My requirement is to be able to sta…

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## [Filter using wild card](https://devforum.zoom.us/t/filter-using-wild-card/101633)

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**Author:** [@kohinkar.mahesh](https://devforum.zoom.us/u/kohinkar.mahesh)\
**Replies:** 0\
**Last updated:** [January 11, 2024, 2:11pm UTC](https://devforum.zoom.us/t/filter-using-wild-card/101633 "2024-01-11T14:11:24Z")

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i want to get specific list of users based on username . like if user name starts with a scim2/Users?filter=userName eq “a\*” or scim2/Users?filter=userName sw “a” both of these filters are not working. is there any…

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## [Help | Not able to create zoom user using API. It shows Error](https://devforum.zoom.us/t/help-not-able-to-create-zoom-user-using-api-it-shows-error/94019)

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**Author:** [@udit.sawhney](https://devforum.zoom.us/u/udit.sawhney)\
**Replies:** 3\
**Last updated:** [January 8, 2024, 5:07pm UTC](https://devforum.zoom.us/t/help-not-able-to-create-zoom-user-using-api-it-shows-error/94019 "2024-01-08T17:07:50Z")

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Hi, I would like to bring an urgent issue to your attention, currently, we are not able to create any Zoom accounts for our users. The Zoom API is showing an error and not allowing us to create accounts. This issue has …

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## [How to get license counts from Zoom API?](https://devforum.zoom.us/t/how-to-get-license-counts-from-zoom-api/101156)

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**Author:** [@daniel.bernens](https://devforum.zoom.us/u/daniel.bernens)\
**Replies:** 0\
**Last updated:** [January 3, 2024, 7:48pm UTC](https://devforum.zoom.us/t/how-to-get-license-counts-from-zoom-api/101156 "2024-01-03T19:48:31Z")

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I’m looking for an API call that will return license info for my account, namely which license types my account has and how many of each total (meaning assigned and unassigned). Thanks!

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## [Duplicate user returned in paginated /phone/users response](https://devforum.zoom.us/t/duplicate-user-returned-in-paginated-phone-users-response/100935)

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**Author:** [@sjoerdwels](https://devforum.zoom.us/u/sjoerdwels)\
**Replies:** 0\
**Last updated:** [December 29, 2023, 9:39am UTC](https://devforum.zoom.us/t/duplicate-user-returned-in-paginated-phone-users-response/100935 "2023-12-29T09:39:08Z")

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API Endpoint(s) and/or Zoom API Event(s) /phone/users Description When implementing pagination to retrieve users, we have observed an anomaly where the last user record received in a page occasionally appears as the f…

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## [How to sort out the complexity of scopes and permissions](https://devforum.zoom.us/t/how-to-sort-out-the-complexity-of-scopes-and-permissions/99958)

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**Author:** [@pete\_h](https://devforum.zoom.us/u/pete_h)\
**Replies:** 3\
**Last updated:** [December 26, 2023, 10:13pm UTC](https://devforum.zoom.us/t/how-to-sort-out-the-complexity-of-scopes-and-permissions/99958 "2023-12-26T22:13:16Z")

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Is there a document that describes exactly how to sort out scope errors on an API call? I read several posts, each with a slightly different issue across multiple types of APIs. Here is what I am encountering (and have…

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## [Update on Zoom API Integration - Permission Issue with CustCreate Action](https://devforum.zoom.us/t/update-on-zoom-api-integration-permission-issue-with-custcreate-action/100365)

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**Author:** [@sam7](https://devforum.zoom.us/u/sam7)\
**Replies:** 8\
**Last updated:** [December 20, 2023, 3:38pm UTC](https://devforum.zoom.us/t/update-on-zoom-api-integration-permission-issue-with-custcreate-action/100365 "2023-12-20T15:38:32Z")

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Hi Team, I hope this message finds you well. I wanted to provide you with an update on our ongoing integration with the Zoom API. We’ve been working on user creation using the “/v2/users” endpoint, and during the proce…

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