# Users and Groups

**URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=5

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 6

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## [JWT Application End-of-Life](https://devforum.zoom.us/t/jwt-application-end-of-life/91772)

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**Author:** [@bruce.felknor](https://devforum.zoom.us/u/bruce.felknor)\
**Replies:** 1\
**Last updated:** [July 13, 2023, 7:18pm UTC](https://devforum.zoom.us/t/jwt-application-end-of-life/91772 "2023-07-13T19:18:28Z")

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Does JWT App deprecation apply to administrative-use-only apps used to add/update/delete zoom user accounts ? For example, I have an app that uses the REST apl to create/update/delete user profiles. It uses a key and a …

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## [Managing Conflicts in settings](https://devforum.zoom.us/t/managing-conflicts-in-settings/91328)

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**Author:** [@rupinder.goyal](https://devforum.zoom.us/u/rupinder.goyal)\
**Replies:** 7\
**Last updated:** [July 12, 2023, 8:36pm UTC](https://devforum.zoom.us/t/managing-conflicts-in-settings/91328 "2023-07-12T20:36:17Z")

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Hi Everyone. An User can have different roles assigned and can be in different groups. Roles can have some settings enabled which are disabled at the group level. An User can also have their own settings. Locking the s…

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## [Problems with API and users](https://devforum.zoom.us/t/problems-with-api-and-users/90522)

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**Author:** [@ernesto.luquero](https://devforum.zoom.us/u/ernesto.luquero)\
**Replies:** 2\
**Last updated:** [June 27, 2023, 9:20am UTC](https://devforum.zoom.us/t/problems-with-api-and-users/90522 "2023-06-27T09:20:27Z")

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When we make the call to the api, to this particular endpoint ‘https://api.zoom.us/v2/users?page\_size=200’, we don’t receive an object for the user with this email ‘pau.siquier@mirai.com’. The user exists in our organiz…

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## [Scopes to include (\[user\_zak:read\]) in OAuth App](https://devforum.zoom.us/t/scopes-to-include-user-zak-read-in-oauth-app/90388)

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**Author:** [@durgaprasad.pennada](https://devforum.zoom.us/u/durgaprasad.pennada)\
**Replies:** 1\
**Last updated:** [June 20, 2023, 9:22pm UTC](https://devforum.zoom.us/t/scopes-to-include-user-zak-read-in-oauth-app/90388 "2023-06-20T21:22:15Z")

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Description Hi Team, I dont have an option to include the scope \[user\_zak:read\] under OAUTH App. Due to which when I try to get user’s ZAK using the endpoints mentioned below, I get the error “Invalid access token, do…

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## [The value provided for plan\_united\_type parameter is invalid. Try again with a valid value](https://devforum.zoom.us/t/the-value-provided-for-plan-united-type-parameter-is-invalid-try-again-with-a-valid-value/90418)

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**Author:** [@krishna1](https://devforum.zoom.us/u/krishna1)\
**Replies:** 0\
**Last updated:** [June 19, 2023, 2:09pm UTC](https://devforum.zoom.us/t/the-value-provided-for-plan-united-type-parameter-is-invalid-try-again-with-a-valid-value/90418 "2023-06-19T14:09:35Z")

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Hi , I am facing an issue while hitting create user api . Following error has been generated The value provided for plan\_united\_type parameter is invalid. Try again with a valid value. Despite of changing any value it…

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## [Zoom AD Sync Tool - "Email has already been use" Failure](https://devforum.zoom.us/t/zoom-ad-sync-tool-email-has-already-been-use-failure/90158)

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**Author:** [@awilcox](https://devforum.zoom.us/u/awilcox)\
**Replies:** 0\
**Last updated:** [June 14, 2023, 2:00pm UTC](https://devforum.zoom.us/t/zoom-ad-sync-tool-email-has-already-been-use-failure/90158 "2023-06-14T14:00:02Z")

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I have setup Zoom’s AD sync tool. It works fine for updating and deleting users, but when it tries to create any new user, all of them fail with a 409 error “Failed to create user in Zoom… Email has already been used”. I…

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## [How do I get Bearer token?](https://devforum.zoom.us/t/how-do-i-get-bearer-token/89968)

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**Author:** [@phil.l](https://devforum.zoom.us/u/phil.l)\
**Replies:** 2\
**Last updated:** [June 12, 2023, 8:24pm UTC](https://devforum.zoom.us/t/how-do-i-get-bearer-token/89968 "2023-06-12T20:24:27Z")

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Description I’m trying to call the Zoom API from a Google APPs Script (in javascript). I’ve set up my app on Zoom Marketplace as a: \[Server-to-server OAuth\] and as an \[Account-level app\] I’m trying to follow the Zoom…

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## [Delete JWT app to stop notifications](https://devforum.zoom.us/t/delete-jwt-app-to-stop-notifications/89680)

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**Author:** [@Chloe-smyl](https://devforum.zoom.us/u/Chloe-smyl)\
**Replies:** 3\
**Last updated:** [June 8, 2023, 2:38pm UTC](https://devforum.zoom.us/t/delete-jwt-app-to-stop-notifications/89680 "2023-06-08T14:38:23Z")

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Hi all, We had a JWT token used for API - now we’ve successfully migrated to Server to Server OAuth but I’d like to stop getting daily emails telling me I need to migrate off the JWT (which is deactivated). Is there so…

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## [Get billing api](https://devforum.zoom.us/t/get-billing-api/89621)

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**Author:** [@e.divedeepai](https://devforum.zoom.us/u/e.divedeepai)\
**Replies:** 4\
**Last updated:** [June 6, 2023, 3:31pm UTC](https://devforum.zoom.us/t/get-billing-api/89621 "2023-06-06T15:31:55Z")

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Subject: Billing API Error for Paid Account - Urgent Assistance Required Dear Zoom Support Team, I am writing to bring to your attention a critical issue regarding an error I encountered with the billing API, despite h…

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## [Migrating auto provision from JWT](https://devforum.zoom.us/t/migrating-auto-provision-from-jwt/89310)

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**Author:** [@gdavies](https://devforum.zoom.us/u/gdavies)\
**Replies:** 1\
**Last updated:** [June 1, 2023, 1:59pm UTC](https://devforum.zoom.us/t/migrating-auto-provision-from-jwt/89310 "2023-06-01T13:59:36Z")

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We use JWT to auto provision Zoom accounts based on AD security group membership. I have reached out to Zoom support to ask how I can migrate this to OAuth, and all they keep doing is sending me a link to how to create …

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## [What is the JSON limit when adding users to a group](https://devforum.zoom.us/t/what-is-the-json-limit-when-adding-users-to-a-group/74495)

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**Author:** [@s.taylor2](https://devforum.zoom.us/u/s.taylor2)\
**Replies:** 5\
**Last updated:** [May 30, 2023, 2:25am UTC](https://devforum.zoom.us/t/what-is-the-json-limit-when-adding-users-to-a-group/74495 "2023-05-30T02:25:44Z")

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I am following the directions for adding members to a group as detailed here, Zoom Meeting API. I have a large number of users but it seems I can only add users in small batches. Is there a limit to the total number of M…

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## [Create Private channels](https://devforum.zoom.us/t/create-private-channels/88687)

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**Author:** [@jvihangi](https://devforum.zoom.us/u/jvihangi)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 12:25pm UTC](https://devforum.zoom.us/t/create-private-channels/88687 "2023-05-19T12:25:18Z")

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Hi, I wanted to know if there have been any changes happened to create private channels limitation.

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## [Enabling User Scheduling and Hosting in My Zoom App: The Impact of Upgrading My Account](https://devforum.zoom.us/t/enabling-user-scheduling-and-hosting-in-my-zoom-app-the-impact-of-upgrading-my-account/88667)

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**Author:** [@engmuhammadwaseem052](https://devforum.zoom.us/u/engmuhammadwaseem052)\
**Replies:** 0\
**Last updated:** [May 19, 2023, 6:32am UTC](https://devforum.zoom.us/t/enabling-user-scheduling-and-hosting-in-my-zoom-app-the-impact-of-upgrading-my-account/88667 "2023-05-19T06:32:07Z")

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The user has created an OAuth App in the Zoom Marketplace but is currently unable to create users due to limitations in their Zoom account. They are considering upgrading their account from the Basic plan to the Pro plan…

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## [Create/Read User endpoints do not return all the extension properties](https://devforum.zoom.us/t/create-read-user-endpoints-do-not-return-all-the-extension-properties/87279)

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**Author:** [@isvtest](https://devforum.zoom.us/u/isvtest)\
**Replies:** 6\
**Last updated:** [May 16, 2023, 5:24pm UTC](https://devforum.zoom.us/t/create-read-user-endpoints-do-not-return-all-the-extension-properties/87279 "2023-05-16T17:24:11Z")

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API Endpoint(s) and/or Zoom API Event(s) https://developers.zoom.us/docs/api/rest/reference/scim-api/methods/#operation/userScim2Create https://developers.zoom.us/docs/api/rest/reference/scim-api/methods/#operation/use…

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## [Overview needed; allow 3rd parties to register for meeting and check against attendance?](https://devforum.zoom.us/t/overview-needed-allow-3rd-parties-to-register-for-meeting-and-check-against-attendance/87086)

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**Author:** [@chris21](https://devforum.zoom.us/u/chris21)\
**Replies:** 8\
**Last updated:** [May 16, 2023, 12:42pm UTC](https://devforum.zoom.us/t/overview-needed-allow-3rd-parties-to-register-for-meeting-and-check-against-attendance/87086 "2023-05-16T12:42:45Z")

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Hi, Apologies if this has been asked before but I’m probably using the wrong terminology to search successfully. I would like advice on how to provide the following; Owner (with Pro licence) logs on and creates meeting …

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## [Server-to-Server OAuth group user role Admin](https://devforum.zoom.us/t/server-to-server-oauth-group-user-role-admin/83901)

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**Author:** [@Keith\_Sipes](https://devforum.zoom.us/u/Keith_Sipes)\
**Replies:** 3\
**Last updated:** [May 12, 2023, 1:18pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-group-user-role-admin/83901 "2023-05-12T13:18:14Z")

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We are successfully connecting Server-to-Server when the group role is Owner and adding meetings. When trying set a meeting for a group user with role of Admin, it is posting to the Owner calendar. Account ID generated…

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## [Not all contact groups are listed to grant permissions to the incoming webhook app](https://devforum.zoom.us/t/not-all-contact-groups-are-listed-to-grant-permissions-to-the-incoming-webhook-app/87718)

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**Author:** [@pucketlz](https://devforum.zoom.us/u/pucketlz)\
**Replies:** 5\
**Last updated:** [May 10, 2023, 11:59pm UTC](https://devforum.zoom.us/t/not-all-contact-groups-are-listed-to-grant-permissions-to-the-incoming-webhook-app/87718 "2023-05-10T23:59:57Z")

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I am trying to enable the “Incoming Webhook” app in the Zoom Marketplace for a specific contact group. https://marketplace.zoom.us/apps/eH\_dLuquRd-VYcOsNGy-hQ However, not all contact groups are showing up in the list.…

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## [User email blacklist/whitelist from deactivation or deletion](https://devforum.zoom.us/t/user-email-blacklist-whitelist-from-deactivation-or-deletion/88071)

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**Author:** [@adesh.chadha](https://devforum.zoom.us/u/adesh.chadha)\
**Replies:** 1\
**Last updated:** [May 10, 2023, 6:48pm UTC](https://devforum.zoom.us/t/user-email-blacklist-whitelist-from-deactivation-or-deletion/88071 "2023-05-10T18:48:51Z")

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Hi, I have a set of users whom I dont want to either delete or deactivate, So is there a way to whitelist or blacklist the users from deactivation?

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## [BUG ! Update meeting\_authentication .authentication\_option](https://devforum.zoom.us/t/bug-update-meeting-authentication-authentication-option/88160)

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**Author:** [@tihomir.kamenov](https://devforum.zoom.us/u/tihomir.kamenov)\
**Replies:** 0\
**Last updated:** [May 10, 2023, 12:14pm UTC](https://devforum.zoom.us/t/bug-update-meeting-authentication-authentication-option/88160 "2023-05-10T12:14:19Z")

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Hello, Im licensed user and im trying to create meeting that is for only specific emails - that are added from from the registrant API thats why i wanna try add authentication\_option: type - Signed in to account associat…

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## [User does not exist error - OAuth App](https://devforum.zoom.us/t/user-does-not-exist-error-oauth-app/87366)

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**Author:** [@rmascarenhas](https://devforum.zoom.us/u/rmascarenhas)\
**Replies:** 3\
**Last updated:** [May 8, 2023, 11:43pm UTC](https://devforum.zoom.us/t/user-does-not-exist-error-oauth-app/87366 "2023-05-08T23:43:12Z")

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We get the below error on using a company admin token to retrieve user info from a Zoom OAuth app. The user being fetched has a different email domain from the company domain, but is listed on the list of licensed users…

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## [Zoom not working](https://devforum.zoom.us/t/zoom-not-working/87127)

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**Author:** [@nftcreators188](https://devforum.zoom.us/u/nftcreators188)\
**Replies:** 1\
**Last updated:** [April 21, 2023, 1:01am UTC](https://devforum.zoom.us/t/zoom-not-working/87127 "2023-04-21T01:01:12Z")

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My zoom is not working properly.

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## [Get a users license type (licenced - zoom webinar500 or webinar 1000) via api](https://devforum.zoom.us/t/get-a-users-license-type-licenced-zoom-webinar500-or-webinar-1000-via-api/86997)

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**Author:** [@shawn.cherniak](https://devforum.zoom.us/u/shawn.cherniak)\
**Replies:** 1\
**Last updated:** [April 20, 2023, 3:01pm UTC](https://devforum.zoom.us/t/get-a-users-license-type-licenced-zoom-webinar500-or-webinar-1000-via-api/86997 "2023-04-20T15:01:36Z")

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Under https:///xxxx/account/user#/ , you can get additional information on a user by going under the Advanced Search. You can choose to search by Zoom Webinars 500 or Zoom Webinars 1000 (amongst others). This returns …

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## [Previous Oauth Token is no more working](https://devforum.zoom.us/t/previous-oauth-token-is-no-more-working/86503)

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**Author:** [@sripada.pallavi](https://devforum.zoom.us/u/sripada.pallavi)\
**Replies:** 5\
**Last updated:** [April 20, 2023, 2:36pm UTC](https://devforum.zoom.us/t/previous-oauth-token-is-no-more-working/86503 "2023-04-20T14:36:01Z")

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Hi, We are in the process of migrating JWT to Oauth Server to Server authentication. Currently we have created one Oauth Server to Server authentication App in the account and we are using it for all the environments (…

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## [PMI not been generated when creating user via API using ssoCreate action](https://devforum.zoom.us/t/pmi-not-been-generated-when-creating-user-via-api-using-ssocreate-action/86946)

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**Author:** [@thalisson.barbosa](https://devforum.zoom.us/u/thalisson.barbosa)\
**Replies:** 1\
**Last updated:** [April 19, 2023, 7:08pm UTC](https://devforum.zoom.us/t/pmi-not-been-generated-when-creating-user-via-api-using-ssocreate-action/86946 "2023-04-19T19:08:41Z")

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API Endpoint: Zoom Meeting API → Users → userCreate Description The user GET request returns 0 as the PMI value for users created using the “ssoCreate” action. How To Reproduce URL: https://api.zoom.us/v2/users Me…

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## [API Endpoint for date- and timeformat settings](https://devforum.zoom.us/t/api-endpoint-for-date-and-timeformat-settings/86191)

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**Author:** [@raphael.topel](https://devforum.zoom.us/u/raphael.topel)\
**Replies:** 3\
**Last updated:** [April 18, 2023, 2:12pm UTC](https://devforum.zoom.us/t/api-endpoint-for-date-and-timeformat-settings/86191 "2023-04-18T14:12:23Z")

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API Endpoint for date- and timeformat settings /users/{userId} or /users/{userId}/settings Description While provisioning our users with SSO we discover that the timeformat ist 12h and the date format is in US-style. …

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## [Zoom Phone API code:2031](https://devforum.zoom.us/t/zoom-phone-api-code-2031/86615)

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**Author:** [@marius](https://devforum.zoom.us/u/marius)\
**Replies:** 3\
**Last updated:** [April 17, 2023, 6:18pm UTC](https://devforum.zoom.us/t/zoom-phone-api-code-2031/86615 "2023-04-17T18:18:37Z")

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Hi, I’m trying to get a user’s phone details i.e. extension with the below GETrequest, however I’m getting back an error : {“code”:2031,“message”:“Zoom Phone has not been enabled for this account.”} GET: https://api.zoo…

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## [Extra fields are populated in the API response of User other than the documentation fields](https://devforum.zoom.us/t/extra-fields-are-populated-in-the-api-response-of-user-other-than-the-documentation-fields/82454)

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**Author:** [@appflowpersistent](https://devforum.zoom.us/u/appflowpersistent)\
**Replies:** 2\
**Last updated:** [April 4, 2023, 7:28pm UTC](https://devforum.zoom.us/t/extra-fields-are-populated-in-the-api-response-of-user-other-than-the-documentation-fields/82454 "2023-04-04T19:28:50Z")

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User API endpoint’ response is providing some additional attributes other than the documentation endpoint: https://api.zoom.us/v2/users?&include\_fields=custom\_attributes Description We are trying to retrieve the data…

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## [Can't get any user meeting details](https://devforum.zoom.us/t/cant-get-any-user-meeting-details/83860)

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**Author:** [@siyatechtest](https://devforum.zoom.us/u/siyatechtest)\
**Replies:** 1\
**Last updated:** [April 4, 2023, 7:26pm UTC](https://devforum.zoom.us/t/cant-get-any-user-meeting-details/83860 "2023-04-04T19:26:38Z")

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hey, i was creating a “zoom app” type app in which i was using api to get user details from user/{email}/meetings, with access token generated form my other app which is a server to server oauth app using client Id and …

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## [Error 2038 when trying to PATCH User](https://devforum.zoom.us/t/error-2038-when-trying-to-patch-user/82855)

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**Author:** [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\
**Replies:** 4\
**Last updated:** [March 29, 2023, 7:53pm UTC](https://devforum.zoom.us/t/error-2038-when-trying-to-patch-user/82855 "2023-03-29T19:53:58Z")

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I’m aware that in order to be able to assign number to a user it first has to be enabled with zoom feature. I’ve tried PATCH update user profile but when I push the request I get following error: { "code": 2038, …

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## [Best API call to retrieve the date a user last attended a meeting](https://devforum.zoom.us/t/best-api-call-to-retrieve-the-date-a-user-last-attended-a-meeting/84987)

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**Author:** [@sietse.huisman](https://devforum.zoom.us/u/sietse.huisman)\
**Replies:** 1\
**Last updated:** [March 20, 2023, 4:46pm UTC](https://devforum.zoom.us/t/best-api-call-to-retrieve-the-date-a-user-last-attended-a-meeting/84987 "2023-03-20T16:46:25Z")

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Hi all, I was wondering if somebody could help me with the following: Description I’m looking for an API call (or calls) that retrieves the last time a user was active using his/her account, which means the last time …

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