# Users and Groups

**URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=6

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 7

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## [Server-to-Server OAuth App to control users in a group](https://devforum.zoom.us/t/server-to-server-oauth-app-to-control-users-in-a-group/70890)

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**Author:** [@Alice](https://devforum.zoom.us/u/Alice)\
**Replies:** 10\
**Last updated:** [March 10, 2023, 8:45pm UTC](https://devforum.zoom.us/t/server-to-server-oauth-app-to-control-users-in-a-group/70890 "2023-03-10T20:45:32Z")

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Can I build a Server-to-Server OAuth App to control users in a group? Including schedule meeting and view report

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## [Update language via update user api not working](https://devforum.zoom.us/t/update-language-via-update-user-api-not-working/66194)

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**Author:** [@randy.norman](https://devforum.zoom.us/u/randy.norman)\
**Replies:** 2\
**Last updated:** [March 8, 2023, 4:07pm UTC](https://devforum.zoom.us/t/update-language-via-update-user-api-not-working/66194 "2023-03-08T16:07:48Z")

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Attempting to update language via PATCH /users/{userId} endpoint with “language”: “en-GB” as an example. 204 returned, but never changes the language.

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## [Convert Email to UserId](https://devforum.zoom.us/t/convert-email-to-userid/84239)

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**Author:** [@gschally](https://devforum.zoom.us/u/gschally)\
**Replies:** 2\
**Last updated:** [March 6, 2023, 11:10pm UTC](https://devforum.zoom.us/t/convert-email-to-userid/84239 "2023-03-06T23:10:55Z")

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Greetings, We have written an application that uses OAUTH 2.0 and integrates the Zoom API for call control. Users currently login with their User Id, which looks like a GUID. We would like users to be able to login wi…

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## [Can the free developer account manage Users?](https://devforum.zoom.us/t/can-the-free-developer-account-manage-users/84136)

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**Author:** [@oneloginsupport](https://devforum.zoom.us/u/oneloginsupport)\
**Replies:** 3\
**Last updated:** [March 6, 2023, 7:29pm UTC](https://devforum.zoom.us/t/can-the-free-developer-account-manage-users/84136 "2023-03-06T19:29:54Z")

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Hi, can the Free Developer Account Manages users? I am getting a message that my account needs to be upgraded to a zoom plan. if that is the case, what is the most basic plan that allow this feature? Thank you.

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## [Account Users API with search and sort](https://devforum.zoom.us/t/account-users-api-with-search-and-sort/84144)

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**Author:** [@jantonso](https://devforum.zoom.us/u/jantonso)\
**Replies:** 1\
**Last updated:** [March 6, 2023, 4:13am UTC](https://devforum.zoom.us/t/account-users-api-with-search-and-sort/84144 "2023-03-06T04:13:21Z")

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API Endpoint(s) and/or Zoom API Event(s) https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#operation/users Description We are using the GET /users API to fetch the list of users in our Zoom account, and…

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## [Duplicate status events from webhook](https://devforum.zoom.us/t/duplicate-status-events-from-webhook/83873)

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**Author:** [@jonathan3](https://devforum.zoom.us/u/jonathan3)\
**Replies:** 5\
**Last updated:** [March 3, 2023, 3:10pm UTC](https://devforum.zoom.us/t/duplicate-status-events-from-webhook/83873 "2023-03-03T15:10:53Z")

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Topic Duplicate event coming in several minutes after initial status event. Description As seen in the data below, we are receiving a duplicate event several minutes after it occurs, as shown by the matching timestamps…

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## [Can't get PMI of user under user management](https://devforum.zoom.us/t/cant-get-pmi-of-user-under-user-management/82851)

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**Author:** [@yjy4](https://devforum.zoom.us/u/yjy4)\
**Replies:** 1\
**Last updated:** [February 21, 2023, 6:12pm UTC](https://devforum.zoom.us/t/cant-get-pmi-of-user-under-user-management/82851 "2023-02-21T18:12:08Z")

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We develop applications with zoom meeting sdk. When we get the user information Under our user management, we can get the basic information of several accounts we have recently added, but the PMI obtained is 0. Other u…

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## [Extra fields are populated in the API response of Groups, Group Admin and Group Member other than the documentation](https://devforum.zoom.us/t/extra-fields-are-populated-in-the-api-response-of-groups-group-admin-and-group-member-other-than-the-documentation/80933)

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**Author:** [@appflowpersistent](https://devforum.zoom.us/u/appflowpersistent)\
**Replies:** 8\
**Last updated:** [February 14, 2023, 4:35am UTC](https://devforum.zoom.us/t/extra-fields-are-populated-in-the-api-response-of-groups-group-admin-and-group-member-other-than-the-documentation/80933 "2023-02-14T04:35:59Z")

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Group, Group Admin and Group Member API endpoint’ response is providing some additional attributes other than the documentation endpoint: Group: - https://api.zoom.us/v2/groups Group Admin: - https://api.zoom.us/v2/g…

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## [Neet to access zoom account personal contacts and call history](https://devforum.zoom.us/t/neet-to-access-zoom-account-personal-contacts-and-call-history/81343)

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**Author:** [@bhavin.b](https://devforum.zoom.us/u/bhavin.b)\
**Replies:** 6\
**Last updated:** [February 7, 2023, 9:27pm UTC](https://devforum.zoom.us/t/neet-to-access-zoom-account-personal-contacts-and-call-history/81343 "2023-02-07T21:27:18Z")

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I am integrating zoom api in my existing project. Using zoom api i want to get my personal account contacts which is showing Personal-\> Personal contacts. Also i want to get my all contact list and zoom call history us…

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## [Assigning phone number to user](https://devforum.zoom.us/t/assigning-phone-number-to-user/82735)

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**Author:** [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\
**Replies:** 1\
**Last updated:** [February 7, 2023, 7:53pm UTC](https://devforum.zoom.us/t/assigning-phone-number-to-user/82735 "2023-02-07T19:53:16Z")

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So far I wrote a script that extracts a free 10 digit number, meaning it’s not assigned and I get it using GET List phone numbers. After that I use GET List phone users to extract user\_id. From here I’m trying to utili…

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## [SCIM External ID From Okta](https://devforum.zoom.us/t/scim-external-id-from-okta/81789)

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**Author:** [@zmzmuser](https://devforum.zoom.us/u/zmzmuser)\
**Replies:** 4\
**Last updated:** [February 5, 2023, 1:34am UTC](https://devforum.zoom.us/t/scim-external-id-from-okta/81789 "2023-02-05T01:34:10Z")

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Hi, I am trying to integrate Okta with Zoom and other apps. I saw checked the API docs for Users :- https://marketplace.zoom.us/docs/api-reference/zoom-api/methods/#tag/Users https://marketplace.zoom.us/docs/api-refer…

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## [Oauth zoom Authorisation for multiple users using same zoom account](https://devforum.zoom.us/t/oauth-zoom-authorisation-for-multiple-users-using-same-zoom-account/82233)

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**Author:** [@prachi.tiwari](https://devforum.zoom.us/u/prachi.tiwari)\
**Replies:** 3\
**Last updated:** [January 29, 2023, 6:23pm UTC](https://devforum.zoom.us/t/oauth-zoom-authorisation-for-multiple-users-using-same-zoom-account/82233 "2023-01-29T18:23:48Z")

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Hey, I have a query regarding zoom oauth implementation. The use case is like if multiple users from our platform has authorised to same zoom account. Will the access token and refresh token will be different for both u…

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## [Trying to build a very basic 'user directory' using ZOOM data, via the ZOOM API](https://devforum.zoom.us/t/trying-to-build-a-very-basic-user-directory-using-zoom-data-via-the-zoom-api/81969)

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**Author:** [@jwest1](https://devforum.zoom.us/u/jwest1)\
**Replies:** 4\
**Last updated:** [January 25, 2023, 4:40pm UTC](https://devforum.zoom.us/t/trying-to-build-a-very-basic-user-directory-using-zoom-data-via-the-zoom-api/81969 "2023-01-25T16:40:11Z")

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I would like to build a website (web app, preferably with PHP) that displays the email and phone number information within ZOOM for a user whose first and last name I supply. I would like to limit this process to my Emp…

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## [Error retrieving SMS sessions for User](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738)

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**Author:** [@vmantra](https://devforum.zoom.us/u/vmantra)\
**Replies:** 3\
**Last updated:** [January 20, 2023, 7:36pm UTC](https://devforum.zoom.us/t/error-retrieving-sms-sessions-for-user/81738 "2023-01-20T19:36:52Z")

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Starting 01/01/2023, we are not able able to query user SMS sessions. I am wondering if anyone else is running into this issue. This following API call is erroring with error codes (404,400,504) The remote server retur…

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## [UserManaged Zoom Marketplace App usage limit?](https://devforum.zoom.us/t/usermanaged-zoom-marketplace-app-usage-limit/81626)

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**Author:** [@sai11101989](https://devforum.zoom.us/u/sai11101989)\
**Replies:** 1\
**Last updated:** [January 18, 2023, 5:06pm UTC](https://devforum.zoom.us/t/usermanaged-zoom-marketplace-app-usage-limit/81626 "2023-01-18T17:06:26Z")

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We are working towards submitting a UserManaged Zoom Marketplace app and looking to understand the usage limit. Below is our customer population information. We are an e-learning platform with 300+ customer tenants hos…

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## [User Managed ZOOM Marketplace app - App Instance](https://devforum.zoom.us/t/user-managed-zoom-marketplace-app-app-instance/81628)

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**Author:** [@sai11101989](https://devforum.zoom.us/u/sai11101989)\
**Replies:** 1\
**Last updated:** [January 18, 2023, 5:05pm UTC](https://devforum.zoom.us/t/user-managed-zoom-marketplace-app-app-instance/81628 "2023-01-18T17:05:09Z")

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We are working towards submitting a User Managed OAuth ZOOM Marketplace app for our learning SaaS product. We would like to understand the following. If a user adds a User Managed Oauth app from ZOOM Marketplace which …

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## [On Create registrant, comments, custom\_questions or other data isnt saved or cant be accessed](https://devforum.zoom.us/t/on-create-registrant-comments-custom-questions-or-other-data-isnt-saved-or-cant-be-accessed/80164)

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**Author:** [@Semiro](https://devforum.zoom.us/u/Semiro)\
**Replies:** 5\
**Last updated:** [January 17, 2023, 5:08pm UTC](https://devforum.zoom.us/t/on-create-registrant-comments-custom-questions-or-other-data-isnt-saved-or-cant-be-accessed/80164 "2023-01-17T17:08:39Z")

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I need to save a custom user id to the registrants to make a checkup between the zoom data and the data from my backend. I tried adding a custom question: { "first\_name": "Jill2", "last\_name": "Chill2", "email": "…

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## [504 Gateway Timeout errors from calls API](https://devforum.zoom.us/t/504-gateway-timeout-errors-from-calls-api/81393)

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**Author:** [@oleg.lyashuk](https://devforum.zoom.us/u/oleg.lyashuk)\
**Replies:** 1\
**Last updated:** [January 13, 2023, 10:30pm UTC](https://devforum.zoom.us/t/504-gateway-timeout-errors-from-calls-api/81393 "2023-01-13T22:30:39Z")

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Hi, I’m sorry if I’m creating a duplicate topic, I’ve seen that several similar topics have already been created, but I haven’t seen any answer as to how to resolve the issue. We have a job that fetches users calls inf…

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## [Getting 404 when trying to check if user account exists](https://devforum.zoom.us/t/getting-404-when-trying-to-check-if-user-account-exists/80604)

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**Author:** [@openprojects](https://devforum.zoom.us/u/openprojects)\
**Replies:** 3\
**Last updated:** [January 9, 2023, 9:11am UTC](https://devforum.zoom.us/t/getting-404-when-trying-to-check-if-user-account-exists/80604 "2023-01-09T09:11:31Z")

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Hello, I have a licensed account under giorgio.pieretti@un.org , but when I call the API: https://api.zoom.us/v2/users/giorgio.pieretti@un.org I get a 404 as response. Can you pls help with this? Thank you, Giorgio …

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## [User's Api request not giving exact response as per the documentation (missing fields custom attributes from the response))](https://devforum.zoom.us/t/users-api-request-not-giving-exact-response-as-per-the-documentation-missing-fields-custom-attributes-from-the-response/80846)

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**Author:** [@appflowpersistent](https://devforum.zoom.us/u/appflowpersistent)\
**Replies:** 5\
**Last updated:** [January 4, 2023, 6:03am UTC](https://devforum.zoom.us/t/users-api-request-not-giving-exact-response-as-per-the-documentation-missing-fields-custom-attributes-from-the-response/80846 "2023-01-04T06:03:09Z")

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User API endpoint’ response not providing custom attributes in the response endpoint: https://api.zoom.us/v2/users?status=active&include\_fields=custom\_attributes Description We are trying to retrieve the data for cus…

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## [\[API\]\[Get/Update User Settings\]\_It seems that the waiting\_room setting is duplicated](https://devforum.zoom.us/t/api-get-update-user-settings-it-seems-that-the-waiting-room-setting-is-duplicated/80881)

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**Author:** [@ct\_yen](https://devforum.zoom.us/u/ct_yen)\
**Replies:** 1\
**Last updated:** [December 30, 2022, 9:14pm UTC](https://devforum.zoom.us/t/api-get-update-user-settings-it-seems-that-the-waiting-room-setting-is-duplicated/80881 "2022-12-30T21:14:17Z")

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Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. …

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## [API - Create Group scope issue](https://devforum.zoom.us/t/api-create-group-scope-issue/80824)

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**Author:** [@charlr](https://devforum.zoom.us/u/charlr)\
**Replies:** 2\
**Last updated:** [December 29, 2022, 4:56pm UTC](https://devforum.zoom.us/t/api-create-group-scope-issue/80824 "2022-12-29T16:56:54Z")

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POST /accounts/{accountId}/groups Code to call endpoint: ApiHelper ApiHelperObj = new ApiHelper(accessToken); ApiHelperObj.InitializeClient(); string urlParameters = ApiHelperObj.Ap…

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## [Licence requirements when creating meetings through API](https://devforum.zoom.us/t/licence-requirements-when-creating-meetings-through-api/76311)

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**Author:** [@sam.radford](https://devforum.zoom.us/u/sam.radford)\
**Replies:** 1\
**Last updated:** [December 28, 2022, 7:53pm UTC](https://devforum.zoom.us/t/licence-requirements-when-creating-meetings-through-api/76311 "2022-12-28T19:53:12Z")

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We have a question regarding how licences are allocated when using the API to create meetings. We’ve got a number of user licences, but want to start creating meetings through the API. How does the API know how many and …

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## [API Get a User -\> retrieving User Id's from Emails](https://devforum.zoom.us/t/api-get-a-user-retrieving-user-ids-from-emails/80621)

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**Author:** [@mike5](https://devforum.zoom.us/u/mike5)\
**Replies:** 2\
**Last updated:** [December 23, 2022, 9:27pm UTC](https://devforum.zoom.us/t/api-get-a-user-retrieving-user-ids-from-emails/80621 "2022-12-23T21:27:55Z")

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I’m working on this endpoint https://api.zoom.us/v2/users/{user ID} and trying to get user ids of my colleagues from their emails. I’m using Python. Here is my request: requests.get('https://api.zoom.us/v2/users/{email…

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## [Creating a user using custCreate method](https://devforum.zoom.us/t/creating-a-user-using-custcreate-method/75060)

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**Author:** [@akim](https://devforum.zoom.us/u/akim)\
**Replies:** 1\
**Last updated:** [December 23, 2022, 1:52pm UTC](https://devforum.zoom.us/t/creating-a-user-using-custcreate-method/75060 "2022-12-23T13:52:46Z")

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Tell me please, is it possible to create a user using custCreate through the API if the email from the request is used for another user in the zoom? In another words, could be possible to have 2 or more users with the sa…

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## [Report users with webinar license](https://devforum.zoom.us/t/report-users-with-webinar-license/74412)

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**Author:** [@jshearer](https://devforum.zoom.us/u/jshearer)\
**Replies:** 1\
**Last updated:** [December 23, 2022, 1:45pm UTC](https://devforum.zoom.us/t/report-users-with-webinar-license/74412 "2022-12-23T13:45:01Z")

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I would like to API report on users that have Webinar and Large Meeting licenses. This information does not appear to show up on the basic user report (the ‘users’ endpoint). Do I have to explicitly query each user (us…

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## [Webhhoks are not coming to Salesforce Org](https://devforum.zoom.us/t/webhhoks-are-not-coming-to-salesforce-org/80685)

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**Author:** [@mchapa](https://devforum.zoom.us/u/mchapa)\
**Replies:** 1\
**Last updated:** [December 23, 2022, 10:04am UTC](https://devforum.zoom.us/t/webhhoks-are-not-coming-to-salesforce-org/80685 "2022-12-23T10:04:10Z")

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“We are experiencing issues with the Zoom webhooks not functioning as expected in Salesforce. The webhooks are being blocked and we are unsure of the cause. We got the webhooks for a couple of weeks and then they stopped…

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## [How to create User via API?](https://devforum.zoom.us/t/how-to-create-user-via-api/80661)

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**Author:** [@oleg1](https://devforum.zoom.us/u/oleg1)\
**Replies:** 3\
**Last updated:** [December 22, 2022, 6:57pm UTC](https://devforum.zoom.us/t/how-to-create-user-via-api/80661 "2022-12-22T18:57:15Z")

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Is it possible to create User with API and JWT token? I tried to send post request to the following endpoint: https://api.zoom.us/v2/users/ I used correct post body and jwt token. Here is how my code looks like: cons…

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## [What is the relation between User Id, Account ID, Account Number?](https://devforum.zoom.us/t/what-is-the-relation-between-user-id-account-id-account-number/77250)

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**Author:** [@raja-sse](https://devforum.zoom.us/u/raja-sse)\
**Replies:** 1\
**Last updated:** [December 17, 2022, 12:14am UTC](https://devforum.zoom.us/t/what-is-the-relation-between-user-id-account-id-account-number/77250 "2022-12-17T00:14:54Z")

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Hi Support, In the Zoom API: Get User Details getting the below response and I want to know the relationship between these. { “id”: “xyz-fCoTTGfffxxx-wwtg”, “account\_id”: “PY11grgegWWWW-UDQ”, “account\_number”: 11111…

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## [User Settings API - Features to Product Mapping](https://devforum.zoom.us/t/user-settings-api-features-to-product-mapping/79069)

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**Author:** [@tlawrence](https://devforum.zoom.us/u/tlawrence)\
**Replies:** 1\
**Last updated:** [December 16, 2022, 11:54pm UTC](https://devforum.zoom.us/t/user-settings-api-features-to-product-mapping/79069 "2022-12-16T23:54:37Z")

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I would like to understand what Feature options equate to each Zoom product. Can you provide a mapping? Which Booleans, int’s equate to a specific Zoom product. Thanks

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