# Users and Groups **URL:** https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=8 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 9 --- ## [Failed sign-in event?](https://devforum.zoom.us/t/failed-sign-in-event/72174)
**Author:** [@jblackburn](https://devforum.zoom.us/u/jblackburn)\ **Replies:** 1\ **Last updated:** [July 15, 2022, 8:35pm UTC](https://devforum.zoom.us/t/failed-sign-in-event/72174 "2022-07-15T20:35:54Z")
Currently there is an event for user.signed\_in which is obviously created on successful sign-in. It looks like Zoom keeps track of failed logins when not using SSO for the purposes of account lockouts but these events ar… --- ## [Creating a new app that accessing zoom user information](https://devforum.zoom.us/t/creating-a-new-app-that-accessing-zoom-user-information/72164)
**Author:** [@almomani.raed](https://devforum.zoom.us/u/almomani.raed)\ **Replies:** 1\ **Last updated:** [July 15, 2022, 3:04pm UTC](https://devforum.zoom.us/t/creating-a-new-app-that-accessing-zoom-user-information/72164 "2022-07-15T15:04:01Z")
Hi Zoom Team. Our use case is us having a Zoom Android app that can be installed by anybody, and it needs to communicate with a private server that we own that will receive webhook events and communicate those event upda… --- ## [How to get the contact list for a user](https://devforum.zoom.us/t/how-to-get-the-contact-list-for-a-user/70856)
**Author:** [@almomani.raed](https://devforum.zoom.us/u/almomani.raed)\ **Replies:** 1\ **Last updated:** [June 23, 2022, 4:53pm UTC](https://devforum.zoom.us/t/how-to-get-the-contact-list-for-a-user/70856 "2022-06-23T16:53:48Z")
what is the api to get the contact list for a user --- ## [Creating a user that already have a Zoom account](https://devforum.zoom.us/t/creating-a-user-that-already-have-a-zoom-account/70617)
**Author:** [@lyalin.valerij](https://devforum.zoom.us/u/lyalin.valerij)\ **Replies:** 1\ **Last updated:** [June 17, 2022, 12:04am UTC](https://devforum.zoom.us/t/creating-a-user-that-already-have-a-zoom-account/70617 "2022-06-17T00:04:08Z")
I am planning to schedule meetings from my website using Zoom API. I have a registration, where users enter e-mail, password,etc. But I don’t want users to authenticate to Zoom again. To avoid that I am intended to use e… --- ## [Token getting with client\_credentials is not working for users API](https://devforum.zoom.us/t/token-getting-with-client-credentials-is-not-working-for-users-api/70307)
**Author:** [@manjushag](https://devforum.zoom.us/u/manjushag)\ **Replies:** 0\ **Last updated:** [June 10, 2022, 12:46pm UTC](https://devforum.zoom.us/t/token-getting-with-client-credentials-is-not-working-for-users-api/70307 "2022-06-10T12:46:36Z")
API - https://api.zoom.us/v2/users/ response { “code”: 200, “message”: “Invalid api key or secret.” } --- ## [Enabling & Disable recording privileges through ServiceNow](https://devforum.zoom.us/t/enabling-disable-recording-privileges-through-servicenow/70252)
**Author:** [@bjhenrick](https://devforum.zoom.us/u/bjhenrick)\ **Replies:** 1\ **Last updated:** [June 9, 2022, 4:57pm UTC](https://devforum.zoom.us/t/enabling-disable-recording-privileges-through-servicenow/70252 "2022-06-09T16:57:39Z")
Is integration with ServiceNow available beyond being able to create tickets. I work for a company that has very strict policies around recording meetings and we want to be able to create a service flow in ServiceNow th… --- ## [Can't get read access to chats, channels, and roles endpoint access](https://devforum.zoom.us/t/cant-get-read-access-to-chats-channels-and-roles-endpoint-access/65557)
**Author:** [@kashyap.solanki](https://devforum.zoom.us/u/kashyap.solanki)\ **Replies:** 5\ **Last updated:** [June 9, 2022, 1:27pm UTC](https://devforum.zoom.us/t/cant-get-read-access-to-chats-channels-and-roles-endpoint-access/65557 "2022-06-09T13:27:26Z")
I am creating an OAuth account-level app. I have an admin role account with a licensed version. I need to fetch chats, channels and roles from the zoom account which requires these three scopes: chat\_message:read:admin … --- ## [SCIM v2 API - Filter on License type](https://devforum.zoom.us/t/scim-v2-api-filter-on-license-type/70013)
**Author:** [@joshua.evans](https://devforum.zoom.us/u/joshua.evans)\ **Replies:** 0\ **Last updated:** [June 6, 2022, 11:10am UTC](https://devforum.zoom.us/t/scim-v2-api-filter-on-license-type/70013 "2022-06-06T11:10:41Z")
We would like to grab the license count that is in use and what isnt but when interacting with the SCIM endpoint, it keeps coming back not vaild. This is the API Endpoint we are using - https://zoom.us/scim2/Users?filte… --- ## [DELETE user rate limit/429 too many requests (only 1 request per 10 minutes?)](https://devforum.zoom.us/t/delete-user-rate-limit-429-too-many-requests-only-1-request-per-10-minutes/69119)
**Author:** [@mha](https://devforum.zoom.us/u/mha)\ **Replies:** 7\ **Last updated:** [May 27, 2022, 2:18pm UTC](https://devforum.zoom.us/t/delete-user-rate-limit-429-too-many-requests-only-1-request-per-10-minutes/69119 "2022-05-27T14:18:34Z")
I am making a service to create new users. Part of that is being able to delete a user. I am running into an issue where I get 429’s when trying to delete more than once in a 5-10 minute period. My understanding is delet… --- ## [How to fetch deleted users from your account](https://devforum.zoom.us/t/how-to-fetch-deleted-users-from-your-account/69393)
**Author:** [@mjoshi](https://devforum.zoom.us/u/mjoshi)\ **Replies:** 1\ **Last updated:** [May 23, 2022, 5:58pm UTC](https://devforum.zoom.us/t/how-to-fetch-deleted-users-from-your-account/69393 "2022-05-23T17:58:50Z")
Hi , I am using below api to fetch account user’s list. However I am not able to get deleted users from account. Is there any field or way to fetch those deleted users ? Please let me know the fix if available. Thank… --- ## [Powershell PSZoom retrieve users info from a subaccounts](https://devforum.zoom.us/t/powershell-pszoom-retrieve-users-info-from-a-subaccounts/68355)
**Author:** [@itsupport3](https://devforum.zoom.us/u/itsupport3)\ **Replies:** 5\ **Last updated:** [May 5, 2022, 3:30pm UTC](https://devforum.zoom.us/t/powershell-pszoom-retrieve-users-info-from-a-subaccounts/68355 "2022-05-05T15:30:41Z")
Hi all, I am working on powershell to do some account management jobs and would like to know how to get-users from a subaccount by using powershell PSZoom? thanks, Andy --- ## [Invalid access token, does not any contain scope](https://devforum.zoom.us/t/invalid-access-token-does-not-any-contain-scope/68139)
**Author:** [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\ **Replies:** 9\ **Last updated:** [May 2, 2022, 7:48pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-any-contain-scope/68139 "2022-05-02T19:48:49Z")
I’m trying to set up API call to get user information and got the access token with Postman but no matter what I do I keep getting the message: Invalid access token, does not any contain scope. I have app set up with S… --- ## [API to get user settings returns e2e\_encryption as false even though I set it as true on the Zoom Settings page](https://devforum.zoom.us/t/api-to-get-user-settings-returns-e2e-encryption-as-false-even-though-i-set-it-as-true-on-the-zoom-settings-page/67825)
**Author:** [@kapildev](https://devforum.zoom.us/u/kapildev)\ **Replies:** 0\ **Last updated:** [April 20, 2022, 11:55am UTC](https://devforum.zoom.us/t/api-to-get-user-settings-returns-e2e-encryption-as-false-even-though-i-set-it-as-true-on-the-zoom-settings-page/67825 "2022-04-20T11:55:30Z")
I need to check whether a user has e2e\_encryption turned on so that their zoom integration with our app goes smoothly. Here, I want to notify user that their e2e\_encryption is turned on. However, the API to get the infor… --- ## [\[Error\] Impossible to upload virtual background](https://devforum.zoom.us/t/error-impossible-to-upload-virtual-background/66594)
**Author:** [@mdev](https://devforum.zoom.us/u/mdev)\ **Replies:** 3\ **Last updated:** [April 16, 2022, 12:51am UTC](https://devforum.zoom.us/t/error-impossible-to-upload-virtual-background/66594 "2022-04-16T00:51:04Z")
Hi there. I’m trying to upload images for use as a virtual background to my account. I’m uploading one image by one request via “https://api.zoom.us/v2/users/me/settings/virtual\_backgrounds”. First several images was u… --- ## [User's Outlook integration setting](https://devforum.zoom.us/t/users-outlook-integration-setting/65975)
**Author:** [@jizheng](https://devforum.zoom.us/u/jizheng)\ **Replies:** 1\ **Last updated:** [April 14, 2022, 7:28pm UTC](https://devforum.zoom.us/t/users-outlook-integration-setting/65975 "2022-04-14T19:28:50Z")
Hi, I am wondering how can we know if Zoom user has Outlook integrated on his/her settings. We have thousand of zoom users in our organization. Some of them integrated w/ Outlook. We would like to find the ones who did … --- ## [Unable to return all Users via the API](https://devforum.zoom.us/t/unable-to-return-all-users-via-the-api/66632)
**Author:** [@dupination](https://devforum.zoom.us/u/dupination)\ **Replies:** 3\ **Last updated:** [March 30, 2022, 4:48pm UTC](https://devforum.zoom.us/t/unable-to-return-all-users-via-the-api/66632 "2022-03-30T16:48:39Z")
Hello, We have a total of 13,078 user accounts according to the web interface. When I request all users via the API I get 13,074 My request URL looks like: https://api.zoom.us/v2/users?page\_size=300 \ **Author:** [@joseph.kumar](https://devforum.zoom.us/u/joseph.kumar)\ **Replies:** 1\ **Last updated:** [March 28, 2022, 6:20pm UTC](https://devforum.zoom.us/t/not-able-to-get-the-user-lists/66543 "2022-03-28T18:20:14Z") https://api.zoom.us/v2/users API returns responses with zero records even though there is an owner account. Till Saturday, it was working fine, and this issue started Yesterday. If I check with other Zoom PRO account API… --- ## [Sub-Account API Limits](https://devforum.zoom.us/t/sub-account-api-limits/66552)
**Author:** [@grantw](https://devforum.zoom.us/u/grantw)\ **Replies:** 0\ **Last updated:** [March 28, 2022, 11:44am UTC](https://devforum.zoom.us/t/sub-account-api-limits/66552 "2022-03-28T11:44:48Z")
When setting up sub-accounts of a master account, can each sub account create seperate JWT apps and therefore have it’s own API Limit allowance? --- ## [How do I get user email id in zoom chatbot?](https://devforum.zoom.us/t/how-do-i-get-user-email-id-in-zoom-chatbot/66411)
**Author:** [@samyeak](https://devforum.zoom.us/u/samyeak)\ **Replies:** 0\ **Last updated:** [March 25, 2022, 5:39am UTC](https://devforum.zoom.us/t/how-do-i-get-user-email-id-in-zoom-chatbot/66411 "2022-03-25T05:39:29Z")
I have the user id. I need to get user email id to integrate the bot with my backend. For that, I tried calling https://api.zoom.us/v2/users/{userId} with client credential as the authorization token. I’m getting invalid… --- ## [What actions triggers an update of last\_login\_time?](https://devforum.zoom.us/t/what-actions-triggers-an-update-of-last-login-time/66395)
**Author:** [@a350h](https://devforum.zoom.us/u/a350h)\ **Replies:** 0\ **Last updated:** [March 24, 2022, 10:37pm UTC](https://devforum.zoom.us/t/what-actions-triggers-an-update-of-last-login-time/66395 "2022-03-24T22:37:32Z")
I’m using that attribute to automate licensing. i know about the 3 day buffer period, but what user actions actually updates that field? --- ## [Zoom access token for user is null](https://devforum.zoom.us/t/zoom-access-token-for-user-is-null/65281)
**Author:** [@jovy](https://devforum.zoom.us/u/jovy)\ **Replies:** 2\ **Last updated:** [March 9, 2022, 4:38am UTC](https://devforum.zoom.us/t/zoom-access-token-for-user-is-null/65281 "2022-03-09T04:38:37Z")
Hi There!, I’m tryting to get zoom access token of user but i dont receive access token in response here is complete request and response details GET https://api.zoom.us/v2/users/jovy@mirobotic.sg/zak headers {'Autho… --- ## [User create error: No privilege](https://devforum.zoom.us/t/user-create-error-no-privilege/65280)
**Author:** [@jovy](https://devforum.zoom.us/u/jovy)\ **Replies:** 2\ **Last updated:** [March 9, 2022, 4:34am UTC](https://devforum.zoom.us/t/user-create-error-no-privilege/65280 "2022-03-09T04:34:59Z")
Hi There!, when i try to create new user into zoom account, I get this error. I already added scopes in App settings as follows, but when try to add user via api i get no priviledge error. below is complete request… --- ## [Unset phone numbers via api](https://devforum.zoom.us/t/unset-phone-numbers-via-api/65101)
**Author:** [@mj.zoom](https://devforum.zoom.us/u/mj.zoom)\ **Replies:** 1\ **Last updated:** [March 4, 2022, 11:16pm UTC](https://devforum.zoom.us/t/unset-phone-numbers-via-api/65101 "2022-03-04T23:16:12Z")
Hi ! I want delete phone numbers via API or another methods (not manualy). Have you an idea ? Thank’s [Previous page](https://devforum.zoom.us/c/api-and-webhooks/users-groups/53.md?page=7)