# Webinars

**URL:** https://devforum.zoom.us/c/api-and-webhooks/webinars/44.md?page=3

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 4

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## [DLP required for webhook](https://devforum.zoom.us/t/dlp-required-for-webhook/119499)

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**Author:** [@waikit](https://devforum.zoom.us/u/waikit)\
**Replies:** 3\
**Last updated:** [October 25, 2024, 7:41pm UTC](https://devforum.zoom.us/t/dlp-required-for-webhook/119499 "2024-10-25T19:41:50Z")

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Format Your New Topic as Follows: Zoom webinar.chat\_message\_sent endpoint I am working on a project that requires retrieving chat message during live webinar. Description I am able to receive other events like webinar…

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## [We are encountering an urgent issue with the Zoom API, error 429, and would appreciate your immediate assistance in investigating it further. ](https://devforum.zoom.us/t/we-are-encountering-an-urgent-issue-with-the-zoom-api-error-429-and-would-appreciate-your-immediate-assistance-in-investigating-it-further/119361)

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**Author:** [@amurugesan](https://devforum.zoom.us/u/amurugesan)\
**Replies:** 3\
**Last updated:** [October 24, 2024, 7:02pm UTC](https://devforum.zoom.us/t/we-are-encountering-an-urgent-issue-with-the-zoom-api-error-429-and-would-appreciate-your-immediate-assistance-in-investigating-it-further/119361 "2024-10-24T19:02:57Z")

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We are encountering an urgent issue with the Zoom API, specifically error 429, and would appreciate your immediate assistance in investigating it further. Below are the details of our findings: During our investigation…

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## [Not Receiving the Zoom Phone events on registered webhook](https://devforum.zoom.us/t/not-receiving-the-zoom-phone-events-on-registered-webhook/119158)

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**Author:** [@phonebridge-integ](https://devforum.zoom.us/u/phonebridge-integ)\
**Replies:** 0\
**Last updated:** [October 15, 2024, 10:39am UTC](https://devforum.zoom.us/t/not-receiving-the-zoom-phone-events-on-registered-webhook/119158 "2024-10-15T10:39:01Z")

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We are not receiving any call event notification from Zoom. We have configured the web-hooks for all the ZoomPhone call events. Webhook URL: https://www.zohoapis.com/phonebridge/v3/zoom/callnotify?zoom\_authtoken=tkf\*\*\*\*…

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## [Zoom Forcing to use ISV](https://devforum.zoom.us/t/zoom-forcing-to-use-isv/119156)

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**Author:** [@1windowmedia](https://devforum.zoom.us/u/1windowmedia)\
**Replies:** 0\
**Last updated:** [October 15, 2024, 10:20am UTC](https://devforum.zoom.us/t/zoom-forcing-to-use-isv/119156 "2024-10-15T10:20:29Z")

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We have integrated zoom api and sdk to our application. Now zoom is forcing us to use ISV program saying we have violated a Terms of Service. Is it really necessary to enroll to ISV program?

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## [Webinar Recording Completed, The Event is triggered 4 times](https://devforum.zoom.us/t/webinar-recording-completed-the-event-is-triggered-4-times/118250)

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**Author:** [@chandra1](https://devforum.zoom.us/u/chandra1)\
**Replies:** 0\
**Last updated:** [September 28, 2024, 8:02am UTC](https://devforum.zoom.us/t/webinar-recording-completed-the-event-is-triggered-4-times/118250 "2024-09-28T08:02:52Z")

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We have set up a WebHook and are encountering issues when a webinar ends. We receive responses in different time zones, with x-zoom-retry-num values of 1, 2, and 3. The first response we got at the time of the webinar en…

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## [Help finding right API endpoint to get webinar participants](https://devforum.zoom.us/t/help-finding-right-api-endpoint-to-get-webinar-participants/114224)

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**Author:** [@ops3](https://devforum.zoom.us/u/ops3)\
**Replies:** 8\
**Last updated:** [September 26, 2024, 1:55pm UTC](https://devforum.zoom.us/t/help-finding-right-api-endpoint-to-get-webinar-participants/114224 "2024-09-26T13:55:22Z")

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I’m trying to create an integration between Salesforce and Zoom. We created an app for the integration using a parent/admin Zoom account, which does not have a webinar license. We can POST a webinar underneath the child…

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## [Webinars Poll issues](https://devforum.zoom.us/t/webinars-poll-issues/117710)

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**Author:** [@victor5](https://devforum.zoom.us/u/victor5)\
**Replies:** 2\
**Last updated:** [September 23, 2024, 3:09pm UTC](https://devforum.zoom.us/t/webinars-poll-issues/117710 "2024-09-23T15:09:13Z")

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I am unable to create, edit, or delete polls as a host using the Zoom app. When I attempt to create a poll, the Zoom app does not display any errors; however, my poll doesn’t appear in the list while the call is running.…

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## [How to delete personal information remaining in a report using the API](https://devforum.zoom.us/t/how-to-delete-personal-information-remaining-in-a-report-using-the-api/116778)

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**Author:** [@toshiki.tabata.ty](https://devforum.zoom.us/u/toshiki.tabata.ty)\
**Replies:** 1\
**Last updated:** [September 11, 2024, 1:29am UTC](https://devforum.zoom.us/t/how-to-delete-personal-information-remaining-in-a-report-using-the-api/116778 "2024-09-11T01:29:32Z")

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I understood that I can remove any personal information that remains in the report from the web screen. (Account Management \> Report \> Usage reports) I want to use the API to delete the personal information that remains…

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## [ZoomSDK: Initialization result: errorCode=1, internalErrorCode=0](https://devforum.zoom.us/t/zoomsdk-initialization-result-errorcode-1-internalerrorcode-0/107190)

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**Author:** [@maheshlingala31](https://devforum.zoom.us/u/maheshlingala31)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 1:00pm UTC](https://devforum.zoom.us/t/zoomsdk-initialization-result-errorcode-1-internalerrorcode-0/107190 "2024-04-04T13:00:26Z")

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zoom sdk not initilizes giving error like above…what is the issue

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## [Tray Salesforce Flow - Webinar (Panelist Video On)](https://devforum.zoom.us/t/tray-salesforce-flow-webinar-panelist-video-on/116803)

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**Author:** [@SMF](https://devforum.zoom.us/u/SMF)\
**Replies:** 0\
**Last updated:** [September 3, 2024, 11:34am UTC](https://devforum.zoom.us/t/tray-salesforce-flow-webinar-panelist-video-on/116803 "2024-09-03T11:34:45Z")

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Hello! First time posting here and not actually developer but was advised by Zoom Support to post here. We’re using Tray to integrate Zoom and Salesforce. Creating a campaign on SF triggers a flow which creates that sam…

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## [The webhook is not triggered when a webinar event occurs](https://devforum.zoom.us/t/the-webhook-is-not-triggered-when-a-webinar-event-occurs/116748)

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**Author:** [@chandra1](https://devforum.zoom.us/u/chandra1)\
**Replies:** 0\
**Last updated:** [September 2, 2024, 9:32am UTC](https://devforum.zoom.us/t/the-webhook-is-not-triggered-when-a-webinar-event-occurs/116748 "2024-09-02T09:32:33Z")

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We are facing an issue with validating a URL that uses the POST method. Despite having all the necessary code, the particular method is not being invoked during any webinar events, even though the method is live. We have…

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## [No longer able to embed Webinar Reg form using Iframe](https://devforum.zoom.us/t/no-longer-able-to-embed-webinar-reg-form-using-iframe/87708)

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**Author:** [@jpryer](https://devforum.zoom.us/u/jpryer)\
**Replies:** 4\
**Last updated:** [August 19, 2024, 8:57pm UTC](https://devforum.zoom.us/t/no-longer-able-to-embed-webinar-reg-form-using-iframe/87708 "2024-08-19T20:57:19Z")

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We get the following error when submitting the registration form: Refused to display ‘https://provenir.zoom.us/’ in a frame because it set ‘X-Frame-Options’ to ‘sameorigin’. We have always iframed reg forms into our si…

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## [I want to embedded webinar registration from in my website how i do it?](https://devforum.zoom.us/t/i-want-to-embedded-webinar-registration-from-in-my-website-how-i-do-it/115759)

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**Author:** [@pmrules85](https://devforum.zoom.us/u/pmrules85)\
**Replies:** 0\
**Last updated:** [August 16, 2024, 8:12am UTC](https://devforum.zoom.us/t/i-want-to-embedded-webinar-registration-from-in-my-website-how-i-do-it/115759 "2024-08-16T08:12:37Z")

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I want to embedded webinar registration from in my website how i do it?

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## [Issue when adding meeting registrants](https://devforum.zoom.us/t/issue-when-adding-meeting-registrants/105942)

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**Author:** [@schornjoh](https://devforum.zoom.us/u/schornjoh)\
**Replies:** 2\
**Last updated:** [August 16, 2024, 4:13am UTC](https://devforum.zoom.us/t/issue-when-adding-meeting-registrants/105942 "2024-08-16T04:13:07Z")

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i’m getting this error when adding registrants \<?xml version="1.0" encoding="UTF-8" standalone="yes"?\>300Validation Failed.first\_nameMissing field. how to solve this. when i’m checking the document there is only 2 requi…

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## [Panelist emails aren´t accepted - says they are invalid but they are not](https://devforum.zoom.us/t/panelist-emails-aren-t-accepted-says-they-are-invalid-but-they-are-not/115605)

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**Author:** [@emily1](https://devforum.zoom.us/u/emily1)\
**Replies:** 1\
**Last updated:** [August 15, 2024, 1:15pm UTC](https://devforum.zoom.us/t/panelist-emails-aren-t-accepted-says-they-are-invalid-but-they-are-not/115605 "2024-08-15T13:15:22Z")

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Description I´m trying to add panelists to a webinar that are external to our organization, but their valid emails are coming up as invalid and I can´t add them. Error? Invalid email

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## [Getting invalid access token, does not contain scopes on Webinar API?](https://devforum.zoom.us/t/getting-invalid-access-token-does-not-contain-scopes-on-webinar-api/115352)

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**Author:** [@global](https://devforum.zoom.us/u/global)\
**Replies:** 3\
**Last updated:** [August 14, 2024, 3:59pm UTC](https://devforum.zoom.us/t/getting-invalid-access-token-does-not-contain-scopes-on-webinar-api/115352 "2024-08-14T15:59:06Z")

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Hi, Via webinar api when i am trying to get the registration list, attendees list, poll, and quizzes via API then i am getting the below response. { “code”: 4711, “message”: “Invalid access token, does not contain sc…

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## [Iframe For My Own Registration Page](https://devforum.zoom.us/t/iframe-for-my-own-registration-page/115517)

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**Author:** [@ty1](https://devforum.zoom.us/u/ty1)\
**Replies:** 0\
**Last updated:** [August 12, 2024, 5:10pm UTC](https://devforum.zoom.us/t/iframe-for-my-own-registration-page/115517 "2024-08-12T17:10:34Z")

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Hi, how do I generate an Iframe with zoom sessions to add the registration form to my own website?

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## [Zoom to Marketo Launchpoint - Registration Error](https://devforum.zoom.us/t/zoom-to-marketo-launchpoint-registration-error/91082)

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**Author:** [@hkrogness](https://devforum.zoom.us/u/hkrogness)\
**Replies:** 1\
**Last updated:** [August 9, 2024, 7:44pm UTC](https://devforum.zoom.us/t/zoom-to-marketo-launchpoint-registration-error/91082 "2024-08-09T19:44:44Z")

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I need more details on the exact Zoom webinar settings needed in order to have the information pass between zoom and Marketo. I am receiving a “registration error” in Marketo and was told it was a zoom setting error. I …

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## [Breakout Room button is not available when start/joining webinar using meetingSDK client view](https://devforum.zoom.us/t/breakout-room-button-is-not-available-when-start-joining-webinar-using-meetingsdk-client-view/113453)

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**Author:** [@alex.fridman](https://devforum.zoom.us/u/alex.fridman)\
**Replies:** 2\
**Last updated:** [July 16, 2024, 10:47am UTC](https://devforum.zoom.us/t/breakout-room-button-is-not-available-when-start-joining-webinar-using-meetingsdk-client-view/113453 "2024-07-16T10:47:20Z")

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We are using Zoom meetingSDK (version 3.8.0) to start a webinar using Client view mode. We would like to allow creation and managing breakout rooms in a webinar. We have a webinar license and enabled breakout room for …

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## [Which Country Code List Does Zoom Use?](https://devforum.zoom.us/t/which-country-code-list-does-zoom-use/81963)

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**Author:** [@zoommeeting](https://devforum.zoom.us/u/zoommeeting)\
**Replies:** 4\
**Last updated:** [July 9, 2024, 4:30pm UTC](https://devforum.zoom.us/t/which-country-code-list-does-zoom-use/81963 "2024-07-09T16:30:00Z")

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Does Zoom use IBAN of one of the other official country code lists? I need to add the list to a web page pull down and don’t want to have to reinvent the wheel if there is a routine out there. I found the official list…

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## [Developer Account Webinar plan is missing error](https://devforum.zoom.us/t/developer-account-webinar-plan-is-missing-error/113023)

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**Author:** [@murataydinw](https://devforum.zoom.us/u/murataydinw)\
**Replies:** 7\
**Last updated:** [July 5, 2024, 12:01am UTC](https://devforum.zoom.us/t/developer-account-webinar-plan-is-missing-error/113023 "2024-07-05T00:01:33Z")

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Hello, I’m attempting to create a Zoom webinar via the API, but I’m receiving the following error: “Webinar plan is missing. You must subscribe to the webinar plan and enable webinars for this user in order to perform t…

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## [API or APIs for getting CRC, Health, Issue, Encryption, 3rd Pary Id, Host Data Center and Phone](https://devforum.zoom.us/t/api-or-apis-for-getting-crc-health-issue-encryption-3rd-pary-id-host-data-center-and-phone/113093)

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**Author:** [@Uvipower](https://devforum.zoom.us/u/Uvipower)\
**Replies:** 0\
**Last updated:** [July 4, 2024, 5:43pm UTC](https://devforum.zoom.us/t/api-or-apis-for-getting-crc-health-issue-encryption-3rd-pary-id-host-data-center-and-phone/113093 "2024-07-04T17:43:40Z")

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Hi everyone, there is a way or API(s) for getting this parameters of the webinars? CRC, Health, Issue, Encryption, 3rd Pary Id, Host Data Center and Phone I’m using the API /metrics/webinars but i cannot see those para…

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## [Q&A Report API - not returning names in respons](https://devforum.zoom.us/t/q-a-report-api-not-returning-names-in-respons/83146)

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**Author:** [@smunga](https://devforum.zoom.us/u/smunga)\
**Replies:** 6\
**Last updated:** [July 3, 2024, 8:33pm UTC](https://devforum.zoom.us/t/q-a-report-api-not-returning-names-in-respons/83146 "2024-07-03T20:33:15Z")

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response from API {‘id’: 85XXXXXXXXX, ‘uuid’: ‘eOI5dLxeSXXXXXXXXX=’, ‘start\_time’: ‘2023-02-14T09:58:35Z’, ‘questions’: \[{‘name’: ‘Guest’, ‘email’: ‘’, ‘question\_details’: \[{‘question’: ‘XXXXXXXXXXX’, ‘answer’: ‘X…

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## [Missed call event triggered when the call is ringing](https://devforum.zoom.us/t/missed-call-event-triggered-when-the-call-is-ringing/110448)

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**Author:** [@phonebridge-integ](https://devforum.zoom.us/u/phonebridge-integ)\
**Replies:** 1\
**Last updated:** [July 1, 2024, 11:32am UTC](https://devforum.zoom.us/t/missed-call-event-triggered-when-the-call-is-ringing/110448 "2024-07-01T11:32:14Z")

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We have a handling based on the missed event ( phone.callee\_missed ) from Zoom. However, the customer reported that Missed call handling was executed while the call was ringing on the Zoom Phone. Ideally, we expect the …

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## [Invalid access token, does not contain scopes: \[webinar:write:admin, webinar:write\]](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-webinaradmin-webinar-write/74812)

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**Author:** [@rjohnson](https://devforum.zoom.us/u/rjohnson)\
**Replies:** 11\
**Last updated:** [June 14, 2024, 8:38pm UTC](https://devforum.zoom.us/t/invalid-access-token-does-not-contain-scopes-webinaradmin-webinar-write/74812 "2024-06-14T20:38:55Z")

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Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Details on your question, workflow or t…

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## [Click Dimensions API failing since ~ May 3, 2024](https://devforum.zoom.us/t/click-dimensions-api-failing-since-may-3-2024/111532)

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**Author:** [@amorris](https://devforum.zoom.us/u/amorris)\
**Replies:** 0\
**Last updated:** [June 7, 2024, 7:30pm UTC](https://devforum.zoom.us/t/click-dimensions-api-failing-since-may-3-2024/111532 "2024-06-07T19:30:36Z")

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We are unable to update D365 with zoom webinar details using the API and that adversely affects our ability to follow up and do business with them. We have verified the connections are in place and correct and worked wi…

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## [Error Status -7](https://devforum.zoom.us/t/error-status-7/106172)

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**Author:** [@ulisses.mesquita](https://devforum.zoom.us/u/ulisses.mesquita)\
**Replies:** 4\
**Last updated:** [June 6, 2024, 6:10pm UTC](https://devforum.zoom.us/t/error-status-7/106172 "2024-06-06T18:10:29Z")

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I currently have the following error when performing some webhook configurations. Status code -7. Can I help myself? Before Creating a New Topic: If you’re experiencing unexpected API/Zoom API Events (webhooks) beha…

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## [Can we mute/unmute participants or attendee via custom button in zoom web sdk](https://devforum.zoom.us/t/can-we-mute-unmute-participants-or-attendee-via-custom-button-in-zoom-web-sdk/111256)

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**Author:** [@gaurav.gupta1](https://devforum.zoom.us/u/gaurav.gupta1)\
**Replies:** 0\
**Last updated:** [June 4, 2024, 9:15am UTC](https://devforum.zoom.us/t/can-we-mute-unmute-participants-or-attendee-via-custom-button-in-zoom-web-sdk/111256 "2024-06-04T09:15:54Z")

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can we mute/unmute participants or attendee via custom button in zoom web sdk

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## [Can we mute/unmute participant/attendee in zoom webinar, I am using zoom web sdk](https://devforum.zoom.us/t/can-we-mute-unmute-participant-attendee-in-zoom-webinar-i-am-using-zoom-web-sdk/111214)

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**Author:** [@shivam.jha](https://devforum.zoom.us/u/shivam.jha)\
**Replies:** 0\
**Last updated:** [June 3, 2024, 4:35pm UTC](https://devforum.zoom.us/t/can-we-mute-unmute-participant-attendee-in-zoom-webinar-i-am-using-zoom-web-sdk/111214 "2024-06-03T16:35:09Z")

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Can we mute/unmute participant/attendee in zoom webinar, I am using zoom web sdk

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## [\`webinar.participant\_left\` webhook not available after March 21, 2024 release](https://devforum.zoom.us/t/webinar-participant-left-webhook-not-available-after-march-21-2024-release/107699)

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**Author:** [@rust](https://devforum.zoom.us/u/rust)\
**Replies:** 7\
**Last updated:** [May 30, 2024, 6:17pm UTC](https://devforum.zoom.us/t/webinar-participant-left-webhook-not-available-after-march-21-2024-release/107699 "2024-05-30T18:17:42Z")

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Hello. After adding Granular and optional scopes we created a new app. Previously we used the webinar.participant\_left webhook, but now it is no longer available. Have we done something wrong or is there a new alternati…

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