# Zoom Rooms

**URL:** https://devforum.zoom.us/c/api-and-webhooks/zoom-rooms/74.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [About the Zoom Rooms category](https://devforum.zoom.us/t/about-the-zoom-rooms-category/80297)

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**Author:** [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Replies:** 0

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## [403 "Access restricted" publishing a Digital Signage playlist to a Room — works for every other call, only this one endpoint fails (S2S OAuth)](https://devforum.zoom.us/t/403-access-restricted-publishing-a-digital-signage-playlist-to-a-room-works-for-every-other-call-only-this-one-endpoint-fails-s2s-oauth/146729)

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**Author:** [@dbrady](https://devforum.zoom.us/u/dbrady)\
**Replies:** 1\
**Last updated:** [September 25, 2026, 3:03pm UTC](https://devforum.zoom.us/t/403-access-restricted-publishing-a-digital-signage-playlist-to-a-room-works-for-every-other-call-only-this-one-endpoint-fails-s2s-oauth/146729 "2026-09-25T15:03:23Z")

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Here’s a full forum post, structured for a developer audience (more skimmable and technical than the support ticket, since forum readers — including any Zoom engineers who monitor it — respond better to a tight problem s…

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## [Custom General App (Meeting surface) added to account but never appears in meeting Apps search](https://devforum.zoom.us/t/custom-general-app-meeting-surface-added-to-account-but-never-appears-in-meeting-apps-search/145733)

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**Author:** [@Lintar](https://devforum.zoom.us/u/Lintar)\
**Replies:** 1\
**Last updated:** [August 21, 2026, 4:12am UTC](https://devforum.zoom.us/t/custom-general-app-meeting-surface-added-to-account-but-never-appears-in-meeting-apps-search/145733 "2026-08-21T04:12:04Z")

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I created a General App with Surface set to Meeting, Home URL configured (returns 200, has required CSP/X-Content-Type-Options/Referrer-Policy headers), OAuth Redirect URL set, at least one scope added, and the app has b…

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## [Zoom room device digital signage data synchronize interval time change](https://devforum.zoom.us/t/zoom-room-device-digital-signage-data-synchronize-interval-time-change/145170)

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**Author:** [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Replies:** 0\
**Last updated:** [July 30, 2026, 11:16am UTC](https://devforum.zoom.us/t/zoom-room-device-digital-signage-data-synchronize-interval-time-change/145170 "2026-07-30T11:16:45Z")

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We are publishing digital signage content to Zoom Rooms using APIs. The updated content is visible in the Zoom web portal immediately, but it takes a significant amount of time to synchronize with the Zoom Room devices. …

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## [Zoom dokumen apakah privasi](https://devforum.zoom.us/t/zoom-dokumen-apakah-privasi/145052)

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**Author:** [@Sabrina1](https://devforum.zoom.us/u/Sabrina1)\
**Replies:** 0\
**Last updated:** [July 27, 2026, 10:36am UTC](https://devforum.zoom.us/t/zoom-dokumen-apakah-privasi/145052 "2026-07-27T10:36:50Z")

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Apakah orang lain bisa melihat zoom doc kita

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## [Roadmap for PUT /rooms/{roomId}/devices/{deviceId}/app\_version on Android-based Zoom Rooms appliances (Poly/Tap / DTEN)?](https://devforum.zoom.us/t/roadmap-for-put-rooms-roomid-devices-deviceid-app-version-on-android-based-zoom-rooms-appliances-poly-tap-dten/144831)

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**Author:** [@suhas.bangaloreashok](https://devforum.zoom.us/u/suhas.bangaloreashok)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 3:10pm UTC](https://devforum.zoom.us/t/roadmap-for-put-rooms-roomid-devices-deviceid-app-version-on-android-based-zoom-rooms-appliances-poly-tap-dten/144831 "2026-07-17T15:10:20Z")

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I’m looking to programatically upgrade firmware/software across our Zoom Rooms fleet, which includes a mix of Poly VC devices/controllers, Logitech Tap-Schedulers and DTEN devices and found the below Zoom Rooms app vers…

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## [How to share an NDI feed with both video and audio in a Zoom Room using the ZRC SDK (Linux) ?](https://devforum.zoom.us/t/how-to-share-an-ndi-feed-with-both-video-and-audio-in-a-zoom-room-using-the-zrc-sdk-linux/144227)

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**Author:** [@Chhayank](https://devforum.zoom.us/u/Chhayank)\
**Replies:** 1\
**Last updated:** [June 16, 2026, 10:58pm UTC](https://devforum.zoom.us/t/how-to-share-an-ndi-feed-with-both-video-and-audio-in-a-zoom-room-using-the-zrc-sdk-linux/144227 "2026-06-16T22:58:55Z")

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Hi zoom, My goal is to share an NDI feed (video and audio) into a Zoom Room using the ZRC SDK on Linux. I can successfully discover the NDI source and share its video using ShareCamera(). However, the audio associated …

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## [Best Approach for Multi-Customer Zoom Rooms Webhook URL Integration using Webhook Only App](https://devforum.zoom.us/t/best-approach-for-multi-customer-zoom-rooms-webhook-url-integration-using-webhook-only-app/144130)

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**Author:** [@devendra.hapase](https://devforum.zoom.us/u/devendra.hapase)\
**Replies:** 1\
**Last updated:** [June 12, 2026, 5:44am UTC](https://devforum.zoom.us/t/best-approach-for-multi-customer-zoom-rooms-webhook-url-integration-using-webhook-only-app/144130 "2026-06-12T05:44:52Z")

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Hi Team, We are building an integration that consumes Zoom Rooms webhook notifications (Event type: zoomroom.alert ) for multiple customers. Our current approach is: For each customer, we create a separate Webhook O…

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## [Getting error code 100000401 while retrying to pair room without activation token after getting result 11 on any operation](https://devforum.zoom.us/t/getting-error-code-100000401-while-retrying-to-pair-room-without-activation-token-after-getting-result-11-on-any-operation/143244)

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**Author:** [@Tanish](https://devforum.zoom.us/u/Tanish)\
**Replies:** 2\
**Last updated:** [May 25, 2026, 9:47am UTC](https://devforum.zoom.us/t/getting-error-code-100000401-while-retrying-to-pair-room-without-activation-token-after-getting-result-11-on-any-operation/143244 "2026-05-25T09:47:30Z")

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I’m using the Zoom Room Controller SDK (C++) to control a Zoom Room, but I’m facing a couple of issues: After pairing successfully, the room sometimes gets unpaired automatically without any callback. I only realize th…

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## [Zoom rooms setting update](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802)

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**Author:** [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Replies:** 19\
**Last updated:** [May 6, 2026, 7:35pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802 "2026-05-06T19:35:47Z")

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When configuring Digital Signage playlist display period for a Zoom Room using the Settings API, the playlist is being scheduled for the entire day, ignoring the specified display time window. PATCH /v2/rooms/{roomId}/s…

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## [Zoom room reservation](https://devforum.zoom.us/t/zoom-room-reservation/111380)

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**Author:** [@mahfuzur.rahman](https://devforum.zoom.us/u/mahfuzur.rahman)\
**Replies:** 1\
**Last updated:** [March 12, 2026, 5:24pm UTC](https://devforum.zoom.us/t/zoom-room-reservation/111380 "2026-03-12T17:24:17Z")

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We are currently using Condeco, and one of the main features preventing us from switching to Zoom Reservations is the inability to book our catering, AV, cleaning, or security services. It would be fantastic to have thes…

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## [ZRCSDK Secret (?) Token Expires After A Certain Period?](https://devforum.zoom.us/t/zrcsdk-secret-token-expires-after-a-certain-period/141629)

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**Author:** [@Alvar](https://devforum.zoom.us/u/Alvar)\
**Replies:** 1\
**Last updated:** [February 4, 2026, 4:43pm UTC](https://devforum.zoom.us/t/zrcsdk-secret-token-expires-after-a-certain-period/141629 "2026-02-04T16:43:50Z")

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Our app has a simple flow: We run PairRoomWithActivationCode on the app/controller, so that the client won’t have to do that manually. After that the app/controller with automatically repair on client connect (RetryTo…

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## [Is it possible to start sharing a camera in Zoom Room via Rooms API?](https://devforum.zoom.us/t/is-it-possible-to-start-sharing-a-camera-in-zoom-room-via-rooms-api/141562)

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**Author:** [@Keiichi](https://devforum.zoom.us/u/Keiichi)\
**Replies:** 2\
**Last updated:** [January 30, 2026, 1:04pm UTC](https://devforum.zoom.us/t/is-it-possible-to-start-sharing-a-camera-in-zoom-room-via-rooms-api/141562 "2026-01-30T13:04:38Z")

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I would like to implement sharing camera function via Rooms API. But, I couldn’t right document in the developer page. Anyone knows resouces?

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## [Restart Zoom Rooms Hardware](https://devforum.zoom.us/t/restart-zoom-rooms-hardware/126780)

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**Author:** [@bstrelko](https://devforum.zoom.us/u/bstrelko)\
**Replies:** 2\
**Last updated:** [December 11, 2025, 11:20pm UTC](https://devforum.zoom.us/t/restart-zoom-rooms-hardware/126780 "2025-12-11T23:20:00Z")

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We’re currently looking for a method to reboot an entire ZR (all hardware) that mimics the functionality of the ‘Reboot’ function found on physical and virtual controllers (ZRC and eZRC). In the Zoom Rooms REST API refe…

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## [Remotely controlling a PTZ camera connected to a Zoom Room](https://devforum.zoom.us/t/remotely-controlling-a-ptz-camera-connected-to-a-zoom-room/133682)

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**Author:** [@Sachin7](https://devforum.zoom.us/u/Sachin7)\
**Replies:** 3\
**Last updated:** [December 11, 2025, 4:22am UTC](https://devforum.zoom.us/t/remotely-controlling-a-ptz-camera-connected-to-a-zoom-room/133682 "2025-12-11T04:22:24Z")

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Hi, I need some help to find a way for me to remotely control the PTZ camera connected to a Zoom Room. I have a Webex SDK-based video platform that I am trying to integrate with a Zoom Room. The Zoom Room has a PTZ cam…

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## [Zoom Rooms API - Get Zoom Rooms virtual controller URL - {roomId} Not Working](https://devforum.zoom.us/t/zoom-rooms-api-get-zoom-rooms-virtual-controller-url-roomid-not-working/135089)

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**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\
**Replies:** 1\
**Last updated:** [December 11, 2025, 4:12am UTC](https://devforum.zoom.us/t/zoom-rooms-api-get-zoom-rooms-virtual-controller-url-roomid-not-working/135089 "2025-12-11T04:12:38Z")

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I believe the API documentation is incorrect: GET/rooms/{roomId}/virtual\_controller Example: }, “SF A219 Zoom Room Test”: { “id”: “Oxul9BJxSYSLMFdJBIFOEw”, “status”: “Available”, “tag\_ids”: , “location\_id”: “eULHp…

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## [Zoom Rooms API - zoomroom.share\_content\_start / stop - Does Not Share HDMI](https://devforum.zoom.us/t/zoom-rooms-api-zoomroom-share-content-start-stop-does-not-share-hdmi/135091)

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**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\
**Replies:** 4\
**Last updated:** [December 11, 2025, 4:03am UTC](https://devforum.zoom.us/t/zoom-rooms-api-zoomroom-share-content-start-stop-does-not-share-hdmi/135091 "2025-12-11T04:03:21Z")

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Zoom Rooms API - zoomroom.share\_content\_start / stop - Does Not Share HDMI Zoom Rooms v6.5.1 Context: Due to the ZR-CSAPI being depreciated from Zoom Room v6.7.0, I’ve been tasked with developing a new Q-Sys Plugin to…

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## [Allow Zoom room autojoin prior to start](https://devforum.zoom.us/t/allow-zoom-room-autojoin-prior-to-start/139342)

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**Author:** [@Adam.FAU](https://devforum.zoom.us/u/Adam.FAU)\
**Replies:** 0\
**Last updated:** [December 8, 2025, 3:36pm UTC](https://devforum.zoom.us/t/allow-zoom-room-autojoin-prior-to-start/139342 "2025-12-08T15:36:20Z")

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CRC Cisco/Polycom rooms have the option to join X minutes prior to start time, but this feature is not available for Zoom rooms. We would like the the same option available for both.

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## [Problem with sharing Windows app screen with sound in Electron](https://devforum.zoom.us/t/problem-with-sharing-windows-app-screen-with-sound-in-electron/139079)

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**Author:** [@Antony\_78](https://devforum.zoom.us/u/Antony_78)\
**Replies:** 0\
**Last updated:** [December 3, 2025, 12:23am UTC](https://devforum.zoom.us/t/problem-with-sharing-windows-app-screen-with-sound-in-electron/139079 "2025-12-03T00:23:56Z")

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Hello. In the Electron application with the React shell that I am working on, I used: “@zoom/videosdk”: “^2.2.0” My Electron version is “26.1.0”. In a part of my application, I need to share another application. I wa…

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## [Zoom API /workspaces/{workspacesId} not really funtionally](https://devforum.zoom.us/t/zoom-api-workspaces-workspacesid-not-really-funtionally/137739)

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**Author:** [@Anietya\_Putri](https://devforum.zoom.us/u/Anietya_Putri)\
**Replies:** 0\
**Last updated:** [September 30, 2025, 7:15am UTC](https://devforum.zoom.us/t/zoom-api-workspaces-workspacesid-not-really-funtionally/137739 "2025-09-30T07:15:12Z")

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Please help when i try to hit Zoom workspaces API got response { "code": 8204, "message": "Workspace not found." } what should i do?

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## [Rest endpoint to see or update allowed groups for workspaces or neighborhoods](https://devforum.zoom.us/t/rest-endpoint-to-see-or-update-allowed-groups-for-workspaces-or-neighborhoods/137474)

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**Author:** [@louismartin](https://devforum.zoom.us/u/louismartin)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 8:06pm UTC](https://devforum.zoom.us/t/rest-endpoint-to-see-or-update-allowed-groups-for-workspaces-or-neighborhoods/137474 "2025-09-25T20:06:23Z")

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Hello, We are working on a project for which we were hoping to use the REST API to update the Allowed Groups on workspaces to determine which of our groups could make reservations in those workspaces. After looking thro…

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## [Zoom Room API - Companion Whiteboard Devices Table Example](https://devforum.zoom.us/t/zoom-room-api-companion-whiteboard-devices-table-example/137460)

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**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\
**Replies:** 0\
**Last updated:** [September 18, 2025, 4:55am UTC](https://devforum.zoom.us/t/zoom-room-api-companion-whiteboard-devices-table-example/137460 "2025-09-18T04:55:23Z")

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Is anyone able to share an example of the Companion Whiteboard table that is returned via the Zoom Room REST API call (get/rooms/{roomId}/devices) that requests the “devices” assigned to the room. Unfortunately, I don’t…

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## [Getting error when creating events via zoom, what is the issues?](https://devforum.zoom.us/t/getting-error-when-creating-events-via-zoom-what-is-the-issues/137401)

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**Author:** [@pankjweb](https://devforum.zoom.us/u/pankjweb)\
**Replies:** 1\
**Last updated:** [September 16, 2025, 5:29pm UTC](https://devforum.zoom.us/t/getting-error-when-creating-events-via-zoom-what-is-the-issues/137401 "2025-09-16T17:29:41Z")

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When i am creating event via zoom plugin getting error like Zoom Error: This API endpoint is not recognized. Error code is : object(stdClass)#2481 (2) { \[“code”\]=\> int(2300) \[“message”\]=\> string(36) “This API endpoi…

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## [Digital signage file uploads don't display in rooms](https://devforum.zoom.us/t/digital-signage-file-uploads-dont-display-in-rooms/132827)

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**Author:** [@Justin8](https://devforum.zoom.us/u/Justin8)\
**Replies:** 12\
**Last updated:** [August 20, 2025, 11:02am UTC](https://devforum.zoom.us/t/digital-signage-file-uploads-dont-display-in-rooms/132827 "2025-08-20T11:02:09Z")

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Images loaded to the digital signage library using the Add a digital signage image or video API​ don’t appear in rooms, even when images uploaded via the webapp/gui do: Images loaded to the account digital signage lib…

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## [How to check available user licenses and Zoom Room licenses (contracted and in use) via API?](https://devforum.zoom.us/t/how-to-check-available-user-licenses-and-zoom-room-licenses-contracted-and-in-use-via-api/136103)

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**Author:** [@Oswaldo](https://devforum.zoom.us/u/Oswaldo)\
**Replies:** 2\
**Last updated:** [August 5, 2025, 8:53pm UTC](https://devforum.zoom.us/t/how-to-check-available-user-licenses-and-zoom-room-licenses-contracted-and-in-use-via-api/136103 "2025-08-05T20:53:53Z")

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Hi Zoom Community, I’m trying to build an integration to check, via API, how many user licenses and Zoom Room licenses my account has contracted and how many are currently in use. I’ve been through a lot of the document…

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## [Embed Zoom Meeting Inside Our Website with Branding for Doctor–Patient Portal](https://devforum.zoom.us/t/embed-zoom-meeting-inside-our-website-with-branding-for-doctor-patient-portal/135166)

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**Author:** [@Asma1](https://devforum.zoom.us/u/Asma1)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 3:59pm UTC](https://devforum.zoom.us/t/embed-zoom-meeting-inside-our-website-with-branding-for-doctor-patient-portal/135166 "2025-07-22T15:59:41Z")

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Hi Zoom Team, We have Zoom integrated into our website, which is a portal used by doctors and patients for virtual consultations. Currently, when a user joins a meeting, they are redirected to an external Zoom link. We…

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## [Digital Signage Crossfade](https://devforum.zoom.us/t/digital-signage-crossfade/134198)

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**Author:** [@Www](https://devforum.zoom.us/u/Www)\
**Replies:** 1\
**Last updated:** [June 27, 2025, 8:36pm UTC](https://devforum.zoom.us/t/digital-signage-crossfade/134198 "2025-06-27T20:36:22Z")

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Pretty simple, ability to add a half second (or customizable amount of time) crossfade between images and videos instead of a hardcut to the next one.

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## [E911 digital signage content format](https://devforum.zoom.us/t/e911-digital-signage-content-format/133302)

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**Author:** [@Envoy-integrations](https://devforum.zoom.us/u/Envoy-integrations)\
**Replies:** 1\
**Last updated:** [May 29, 2025, 6:35pm UTC](https://devforum.zoom.us/t/e911-digital-signage-content-format/133302 "2025-05-29T18:35:29Z")

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Hello - I was wondering if there was an update to your e911 Digital signage endpoint where there was an improvement to add formatting to the text or is the option to limit the text inputted? I saw about a year ago that t…

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## [Visitor Management - Get List of Visitors by Location Endpoint Doesn't Return Any Data](https://devforum.zoom.us/t/visitor-management-get-list-of-visitors-by-location-endpoint-doesnt-return-any-data/132123)

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**Author:** [@jbus](https://devforum.zoom.us/u/jbus)\
**Replies:** 16\
**Last updated:** [May 27, 2025, 4:46pm UTC](https://devforum.zoom.us/t/visitor-management-get-list-of-visitors-by-location-endpoint-doesnt-return-any-data/132123 "2025-05-27T16:46:17Z")

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I can see in the Zoom Web Portal ((Admin → Workspaces Management → Invitations → History) that our organization has visitor invitations for 3-20-2025 thru 4-20-2025. I tried to include a screenshot here of those invitat…

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## [Problem with 'Add a digital signage image' endpoint](https://devforum.zoom.us/t/problem-with-add-a-digital-signage-image-endpoint/131184)

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**Author:** [@f003vtr](https://devforum.zoom.us/u/f003vtr)\
**Replies:** 4\
**Last updated:** [May 19, 2025, 4:21pm UTC](https://devforum.zoom.us/t/problem-with-add-a-digital-signage-image-endpoint/131184 "2025-05-19T16:21:16Z")

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I couldn’t find another post in here mentioning it but I keep running into issues trying to use the endpoint for uploading a new file to the digital signage library. When I make a request, it always returns - {“code”:2…

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