# phone
**URL:** https://devforum.zoom.us/c/changelog/phone/185.md
[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)
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## [About the phone category](https://devforum.zoom.us/t/about-the-phone-category/141202)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [January 16, 2026, 12:38am UTC](https://devforum.zoom.us/t/about-the-phone-category/141202 "2026-01-16T00:38:31Z")
About this Category This category contains official changelog announcements for Phone. A new topic is published here with every release. Each release topic includes: A summary of what changed The full list of updates …
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## [Changelog: Phone - Expanded Call Charges Report Fields](https://devforum.zoom.us/t/changelog-phone-expanded-call-charges-report-fields/146080)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [August 31, 2026, 6:52pm UTC](https://devforum.zoom.us/t/changelog-phone-expanded-call-charges-report-fields/146080 "2026-08-31T18:52:53Z")
Released: 2026-08-31 Updated: 2026-08-28 Visit Changelog Summary: Added caller, callee, owner, and call result fields to the Call Charges Reports APIs. Enhancements New owner\_type,caller\_number\_iso\_code,caller\_number…
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## [Changelog: Phone - Added Fax Cover Page APIs](https://devforum.zoom.us/t/changelog-phone-added-fax-cover-page-apis/145871)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [August 24, 2026, 7:05pm UTC](https://devforum.zoom.us/t/changelog-phone-added-fax-cover-page-apis/145871 "2026-08-24T19:05:08Z")
Released: 2026-08-24 Updated: 2026-08-13 Visit Changelog Summary: Added APIs to retrieve and download fax cover pages and new request fields to specify cover page details when sending faxes. Added New Fax APIs: GET …
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## [Changelog: Phone - Added WhatsApp Messaging and Call Logs APIs](https://devforum.zoom.us/t/changelog-phone-added-whatsapp-messaging-and-call-logs-apis/145650)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [August 17, 2026, 6:32pm UTC](https://devforum.zoom.us/t/changelog-phone-added-whatsapp-messaging-and-call-logs-apis/145650 "2026-08-17T18:32:57Z")
Released: 2026-08-17 Updated: 2026-08-12 Visit Changelog Summary: Added WhatsApp messaging and Call Logs APIs, new WhatsApp message webhook events, and new response fields for call handler and AI call summary data. Ad…
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## [Changelog: Phone - Added handler details to Call Logs APIs](https://devforum.zoom.us/t/changelog-phone-added-handler-details-to-call-logs-apis/145463)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [August 10, 2026, 8:37pm UTC](https://devforum.zoom.us/t/changelog-phone-added-handler-details-to-call-logs-apis/145463 "2026-08-10T20:37:37Z")
Released: 2026-08-10 Updated: 2026-08-10 Visit Changelog Summary: Added handler\_ext\_id, handler\_ext\_type, handler\_ext\_number, and handler\_name response fields to Call Logs APIs. Enhancements New handler\_ext\_id,handle…
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## [Changelog: Phone - Added new operator fields to SMS APIs](https://devforum.zoom.us/t/changelog-phone-added-new-operator-fields-to-sms-apis/145071)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [July 27, 2026, 6:52pm UTC](https://devforum.zoom.us/t/changelog-phone-added-new-operator-fields-to-sms-apis/145071 "2026-07-27T18:52:15Z")
Released: 2026-07-27 Updated: 2026-07-27 Visit Changelog Summary: Added new operator\_ext\_type, operator\_ext\_number, operator\_ext\_id, operator\_name response fields in various SMS APIs. Changed New operator\_ext\_type, o…
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## [Changelog: Phone - Phone user activation status available](https://devforum.zoom.us/t/changelog-phone-phone-user-activation-status-available/144891)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [July 20, 2026, 7:02pm UTC](https://devforum.zoom.us/t/changelog-phone-phone-user-activation-status-available/144891 "2026-07-20T19:02:27Z")
Released: 2026-01-12 Updated: 2026-07-17 Visit Changelog Summary: Enhanced the Phone Users APIs with an activation\_status response field to indicate each user’s phone activation state. Enhancements New activation\_sta…
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## [Changelog: Phone - Expand Zoom Phone APIs with new IVR, Call Queue, Fax, and settings fields](https://devforum.zoom.us/t/changelog-phone-expand-zoom-phone-apis-with-new-ivr-call-queue-fax-and-settings-fields/144888)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [July 20, 2026, 7:02pm UTC](https://devforum.zoom.us/t/changelog-phone-expand-zoom-phone-apis-with-new-ivr-call-queue-fax-and-settings-fields/144888 "2026-07-20T19:02:24Z")
Released: 2026-07-20 Updated: 2026-07-20 Visit Changelog Summary: Added new request and response fields across Zoom Phone APIs, including IVR, Call Queues, Fax, Users, Sites, Accounts, Groups, and Auto Receptionists, t…
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## [Changelog: Phone - Update Call Queue Custom Groups](https://devforum.zoom.us/t/changelog-phone-update-call-queue-custom-groups/144610)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [July 6, 2026, 7:29pm UTC](https://devforum.zoom.us/t/changelog-phone-update-call-queue-custom-groups/144610 "2026-07-06T19:29:45Z")
Released: 2026-06-29 Updated: 2026-07-06 Visit Changelog Summary: Added new APIs to update custom groups in a call queue. Added New Call Queues APIs: PATCH /v2/phone/call\_queues/{callQueueId}/custom\_groups/{customGr…
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## [Changelog: Phone - Expanded Zoom Phone APIs for call handling, settings, recordings, and voicemail](https://devforum.zoom.us/t/changelog-phone-expanded-zoom-phone-apis-for-call-handling-settings-recordings-and-voicemail/144366)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 7:08am UTC](https://devforum.zoom.us/t/changelog-phone-expanded-zoom-phone-apis-for-call-handling-settings-recordings-and-voicemail/144366 "2026-06-26T07:08:17Z")
Released: 2026-06-22 Updated: 2026-06-18 Visit Changelog Summary: Added comprehensive Zoom Phone APIs for managing call handling, settings, custom groups, recordings, voicemails, and user configurations across common a…
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## [Changelog: Phone - New Call Queue policy APIs and expanded Zoom Phone policy settings](https://devforum.zoom.us/t/changelog-phone-new-call-queue-policy-apis-and-expanded-zoom-phone-policy-settings/143715)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [May 18, 2026, 10:42pm UTC](https://devforum.zoom.us/t/changelog-phone-new-call-queue-policy-apis-and-expanded-zoom-phone-policy-settings/143715 "2026-05-18T22:42:55Z")
Released: 2026-05-18 Updated: 2026-05-18 Visit Changelog Summary: Introduced Call Queue policy APIs and added new fields across Zoom Phone resources to support call screening, SMS automation, voicemail settings, transc…
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## [Changelog: Phone - Enhance SMS APIs with delivery status and sorting options](https://devforum.zoom.us/t/changelog-phone-enhance-sms-apis-with-delivery-status-and-sorting-options/143094)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 1\
**Last updated:** [May 6, 2026, 7:46pm UTC](https://devforum.zoom.us/t/changelog-phone-enhance-sms-apis-with-delivery-status-and-sorting-options/143094 "2026-05-06T19:46:07Z")
Released: 2026-04-23 Updated: 2026-04-20 Visit Changelog Summary: Adds a delivery\_status response field to SMS session and message endpoints, and introduces a sort request field to SMS session APIs to control result or…
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## [Changelog: Phone - New connection type field](https://devforum.zoom.us/t/changelog-phone-new-connection-type-field/143096)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [April 21, 2026, 5:45pm UTC](https://devforum.zoom.us/t/changelog-phone-new-connection-type-field/143096 "2026-04-21T17:45:20Z")
Released: 2026-04-20 Updated: 2026-04-18 Visit Changelog Summary: Added a connection\_type field to the phone.transfer\_recipient\_updated webhook to improve tracking and integration logic for transfer recipient changes. …
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## [Changelog: Phone - Enhanced Phone Devices API responses](https://devforum.zoom.us/t/changelog-phone-enhanced-phone-devices-api-responses/142740)
**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [April 1, 2026, 11:10pm UTC](https://devforum.zoom.us/t/changelog-phone-enhanced-phone-devices-api-responses/142740 "2026-04-01T23:10:37Z")
Released: 2026-03-23 Updated: 2026-03-24 Visit Changelog Summary: Added new network, policy, firmware, and description fields to Phone Devices list API responses. Enhancements New public\_ip,private\_ip,policy,firmwar…