# quality-management

**URL:** https://devforum.zoom.us/c/changelog/quality-management/189.md

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## [About the quality-management category](https://devforum.zoom.us/t/about-the-quality-management-category/141206)

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**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [January 16, 2026, 12:43am UTC](https://devforum.zoom.us/t/about-the-quality-management-category/141206 "2026-01-16T00:43:30Z")

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About this Category This category contains official changelog announcements for Quality Management. A new topic is published here with every release. Each release topic includes: A summary of what changed The full lis…

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## [Changelog: Quality Management - Two new Calibrations APIs, and a new sentiment\_score\_reason field in an Interaction API](https://devforum.zoom.us/t/changelog-quality-management-two-new-calibrations-apis-and-a-new-sentiment-score-reason-field-in-an-interaction-api/145869)

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**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [August 24, 2026, 7:05pm UTC](https://devforum.zoom.us/t/changelog-quality-management-two-new-calibrations-apis-and-a-new-sentiment-score-reason-field-in-an-interaction-api/145869 "2026-08-24T19:05:07Z")

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Released: 2026-08-24 Updated: 2026-08-17 Visit Changelog Summary: Two new Calibrations APIs, and a new sentiment\_score\_reason field in an Interaction API. Added New Calibrations APIs: GET /v2/qm/calibrations/{calibr…

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## [Changelog: Quality Management - New fields in two Evaluations API endpoints](https://devforum.zoom.us/t/changelog-quality-management-new-fields-in-two-evaluations-api-endpoints/143521)

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**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [May 11, 2026, 9:53pm UTC](https://devforum.zoom.us/t/changelog-quality-management-new-fields-in-two-evaluations-api-endpoints/143521 "2026-05-11T21:53:18Z")

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Released: 2026-05-11 Updated: 2026-05-11 Visit Changelog Summary: New response fields in two Evaluations API endpoints. Changed New total\_score response field in this Evaluations API: GET /v2/qm/evaluation/{evaluati…

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## [Changelog: Quality Management - Several new response fields in an Interactions API endpoint](https://devforum.zoom.us/t/changelog-quality-management-several-new-response-fields-in-an-interactions-api-endpoint/141785)

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**Author:** [@system](https://devforum.zoom.us/u/system)\
**Replies:** 0\
**Last updated:** [February 9, 2026, 9:23pm UTC](https://devforum.zoom.us/t/changelog-quality-management-several-new-response-fields-in-an-interactions-api-endpoint/141785 "2026-02-09T21:23:25Z")

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Released: 2026-01-15 Updated: 2026-01-15T15:00:43 Visit Changelog Summary: Several new response fields in an Interactions API endpoint. Changed New scoring\_format, type, evaluation\_name, evaluation\_status\_desc, evalu…
