# Marketplace Admins **URL:** https://devforum.zoom.us/c/marketplace/admins/45.md [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) --- ## [About the Marketplace Admins category](https://devforum.zoom.us/t/about-the-marketplace-admins-category/64868)
**Author:** [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\ **Replies:** 0
--- ## [Can an Admin be granted the Owner level of detail for App and API Call Logs?](https://devforum.zoom.us/t/can-an-admin-be-granted-the-owner-level-of-detail-for-app-and-api-call-logs/143970)
**Author:** [@Bill3](https://devforum.zoom.us/u/Bill3)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 8:47pm UTC](https://devforum.zoom.us/t/can-an-admin-be-granted-the-owner-level-of-detail-for-app-and-api-call-logs/143970 "2026-06-02T20:47:25Z")
When the Account Owner views the Call Logs for a Server to Server app (created by me), they see this: When I access the same call in the same app, I see this: { “urlPattern”: “https://api.zoom.us/v2/live\_meetings/8… --- ## [App stuck in review 10+ weeks — Withdraw action errors, editor locked](https://devforum.zoom.us/t/app-stuck-in-review-10-weeks-withdraw-action-errors-editor-locked/143374)
**Author:** [@Ashish8](https://devforum.zoom.us/u/Ashish8)\ **Replies:** 9\ **Last updated:** [June 2, 2026, 1:54am UTC](https://devforum.zoom.us/t/app-stuck-in-review-10-weeks-withdraw-action-errors-editor-locked/143374 "2026-06-02T01:54:50Z")
Body: Hi all — looking for help or visibility from the Marketplace team here, since our support case (TS2310078) was closed without addressing the issue. Summary Our app (Aura Scheduler) was submitted for activation/r… --- ## [Marketplace : Unable to update OAuth Allow List](https://devforum.zoom.us/t/marketplace-unable-to-update-oauth-allow-list/142559)
**Author:** [@DOMI](https://devforum.zoom.us/u/DOMI)\ **Replies:** 12\ **Last updated:** [May 30, 2026, 4:55pm UTC](https://devforum.zoom.us/t/marketplace-unable-to-update-oauth-allow-list/142559 "2026-05-30T16:55:19Z")
Our application is already listed / published in the Zoom Marketplace Now we want to update our application to include another Endpoint in the OAuth Allow List. There is an error showing up in the Web user interface fo… --- ## [Orphaned Zoom App](https://devforum.zoom.us/t/orphaned-zoom-app/143109)
**Author:** [@replay-jackson](https://devforum.zoom.us/u/replay-jackson)\ **Replies:** 1\ **Last updated:** [April 22, 2026, 9:35pm UTC](https://devforum.zoom.us/t/orphaned-zoom-app/143109 "2026-04-22T21:35:50Z")
I created and was working on a Zoom app and had gone through the approval process and gotten it approved. It was working correctly except for one of the scopes, so I was troubleshooting that. In order to troubleshoot it,… --- ## [Claiming control of app](https://devforum.zoom.us/t/claiming-control-of-app/142253)
**Author:** [@Kacy](https://devforum.zoom.us/u/Kacy)\ **Replies:** 3\ **Last updated:** [March 4, 2026, 11:33am UTC](https://devforum.zoom.us/t/claiming-control-of-app/142253 "2026-03-04T11:33:02Z")
It appears the account originally used to create the app was deleted. How can we reclaim ownership of our app? --- ## [Enabling Tracking Fields usage in Webinar records](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345)
**Author:** [@FDecDev](https://devforum.zoom.us/u/FDecDev)\ **Replies:** 4\ **Last updated:** [January 14, 2026, 4:57pm UTC](https://devforum.zoom.us/t/enabling-tracking-fields-usage-in-webinar-records/139345 "2026-01-14T16:57:40Z")
I’m trying to set up tracking fields for my account. I get the following error message when I try to make the API call, https://api.zoom.us/v2/tracking\_fields Invalid access token, does not contain scopes:\[tracking\_fiel… --- ## [Delete Zoom Developer Forum Account](https://devforum.zoom.us/t/delete-zoom-developer-forum-account/138952)
**Author:** [@anon51865625](https://devforum.zoom.us/u/anon51865625)\ **Replies:** 1\ **Last updated:** [November 26, 2025, 5:25pm UTC](https://devforum.zoom.us/t/delete-zoom-developer-forum-account/138952 "2025-11-26T17:25:29Z")
Dear Admins, How can I delete my Developer Forum account? I’ve logged ticket# TS2123817 with support but their AI based responses haven’t been useful and I’ve been asked to create a post within the Forum requesting dele… --- ## [Released Apps missing after Account Upgrade](https://devforum.zoom.us/t/released-apps-missing-after-account-upgrade/138800)
**Author:** [@jvfreires](https://devforum.zoom.us/u/jvfreires)\ **Replies:** 1\ **Last updated:** [November 19, 2025, 2:36pm UTC](https://devforum.zoom.us/t/released-apps-missing-after-account-upgrade/138800 "2025-11-19T14:36:32Z")
Description I created our app with a free account, it passed all Zoom marketplace requirements for an official release. Now my organization has upgraded to a paid plan. My account is also upgraded. And all the apps rele… --- ## [No longer have access to my Zoom Marketplace App from recreated account](https://devforum.zoom.us/t/no-longer-have-access-to-my-zoom-marketplace-app-from-recreated-account/99777)
**Author:** [@dev23](https://devforum.zoom.us/u/dev23)\ **Replies:** 4\ **Last updated:** [November 18, 2025, 8:25pm UTC](https://devforum.zoom.us/t/no-longer-have-access-to-my-zoom-marketplace-app-from-recreated-account/99777 "2025-11-18T20:25:29Z")
Description Hi, we develop a zoom app and publish it in the market place. We close the linked account by mistake and now we recreated it but we no longer can see the zoom app in the app market place in the development p… --- ## [How do i add users to my general user managed app so they can connect their zoom accounts](https://devforum.zoom.us/t/how-do-i-add-users-to-my-general-user-managed-app-so-they-can-connect-their-zoom-accounts/138547)
**Author:** [@HimanshuDhiman1907](https://devforum.zoom.us/u/HimanshuDhiman1907)\ **Replies:** 2\ **Last updated:** [November 6, 2025, 4:32pm UTC](https://devforum.zoom.us/t/how-do-i-add-users-to-my-general-user-managed-app-so-they-can-connect-their-zoom-accounts/138547 "2025-11-06T16:32:08Z")
I have successfully created the General user-managed app and also using node.js and express i can connect the zoom account with my app and book the meetings of that specific user . But the issue is i only can able to con… --- ## [Distinguish development app from production app](https://devforum.zoom.us/t/distinguish-development-app-from-production-app/134648)
**Author:** [@KCDCC](https://devforum.zoom.us/u/KCDCC)\ **Replies:** 3\ **Last updated:** [October 13, 2025, 1:13pm UTC](https://devforum.zoom.us/t/distinguish-development-app-from-production-app/134648 "2025-10-13T13:13:33Z")
I have added a development version and a production version of my Zoom app. Is there any way to easily distinguish them in the Zoom client? It seems like they share all of the same branding. It would be nice to have at … --- ## [Manual Domain Validation process](https://devforum.zoom.us/t/manual-domain-validation-process/137245)
**Author:** [@Exclaimer](https://devforum.zoom.us/u/Exclaimer)\ **Replies:** 1\ **Last updated:** [September 10, 2025, 3:24pm UTC](https://devforum.zoom.us/t/manual-domain-validation-process/137245 "2025-09-10T15:24:50Z")
We would like to go through the manual domain verification process please. --- ## [Can published app be changed to unlisted](https://devforum.zoom.us/t/can-published-app-be-changed-to-unlisted/117563)
**Author:** [@alice.tsui](https://devforum.zoom.us/u/alice.tsui)\ **Replies:** 3\ **Last updated:** [September 3, 2025, 5:15pm UTC](https://devforum.zoom.us/t/can-published-app-be-changed-to-unlisted/117563 "2025-09-03T17:15:10Z")
Hi, I have an app which has been Published. However, I want to know is there a way I can remove the app from the Zoom marketplace without remove the app for users? Can I switch it to unlisted? --- ## [How to Integrate Zoom for Customer Support/Webinars in Shopify Store (Frubs.com Example)](https://devforum.zoom.us/t/how-to-integrate-zoom-for-customer-support-webinars-in-shopify-store-frubs-com-example/137024)
**Author:** [@Sultan](https://devforum.zoom.us/u/Sultan)\ **Replies:** 0\ **Last updated:** [September 2, 2025, 6:00am UTC](https://devforum.zoom.us/t/how-to-integrate-zoom-for-customer-support-webinars-in-shopify-store-frubs-com-example/137024 "2025-09-02T06:00:45Z")
Hi everyone, I’m working with a Shopify-based e-commerce store , and we’re exploring the idea of integrating Zoom into the website. The main use cases we’re looking at are: Hosting live product demo sessions or webin… --- ## [Zoom/Panopto Outage for EU: App approval required for DSA](https://devforum.zoom.us/t/zoom-panopto-outage-for-eu-app-approval-required-for-dsa/134823)
**Author:** [@Panopto](https://devforum.zoom.us/u/Panopto)\ **Replies:** 1\ **Last updated:** [July 3, 2025, 6:01pm UTC](https://devforum.zoom.us/t/zoom-panopto-outage-for-eu-app-approval-required-for-dsa/134823 "2025-07-03T18:01:11Z")
Team, This is Jay —m) with Panopto, Inc. I’m a Product Manager and manage integrations with Panopto. We have 1000’s of users in EU unable to use the Panopto app at the moment. We believe it is because we needed to subm… --- ## [Can not access zoom app as the developer for managing details](https://devforum.zoom.us/t/can-not-access-zoom-app-as-the-developer-for-managing-details/132951)
**Author:** [@Ceyhun](https://devforum.zoom.us/u/Ceyhun)\ **Replies:** 2\ **Last updated:** [May 20, 2025, 4:08pm UTC](https://devforum.zoom.us/t/can-not-access-zoom-app-as-the-developer-for-managing-details/132951 "2025-05-20T16:08:09Z")
I am the developer of the app “Sertifier,” and our problem is that none of our team members can access the developer portal to manage or make changes to the app. We’ve all attempted to log in with our accounts, but it se… --- ## [EduHQ & Zoom Compliance with DSA Article 30](https://devforum.zoom.us/t/eduhq-zoom-compliance-with-dsa-article-30/130595)
**Author:** [@Eduhqpk](https://devforum.zoom.us/u/Eduhqpk)\ **Replies:** 1\ **Last updated:** [April 1, 2025, 2:50pm UTC](https://devforum.zoom.us/t/eduhq-zoom-compliance-with-dsa-article-30/130595 "2025-04-01T14:50:31Z")
EduHQ, a leading educational results platform, also provides online classes using Zoom. If your Zoom-integrated app is used for \[9th class result 2025, 10th class result check by roll number BISE Gujranwala, 12th result … --- ## [DSA compliance effects on an unlisted app](https://devforum.zoom.us/t/dsa-compliance-effects-on-an-unlisted-app/129779)
**Author:** [@noahviktorschenk](https://devforum.zoom.us/u/noahviktorschenk)\ **Replies:** 3\ **Last updated:** [March 31, 2025, 6:18pm UTC](https://devforum.zoom.us/t/dsa-compliance-effects-on-an-unlisted-app/129779 "2025-03-31T18:18:31Z")
Hey there, We have an unlisted app we use for only internal use, but also on other external Zoom accounts. With the recent DSA compliance, we were wondering what effects it has if we do not list our app in the EU if the… --- ## [Restore connected apps in zoom account](https://devforum.zoom.us/t/restore-connected-apps-in-zoom-account/130069)
**Author:** [@cwcevents](https://devforum.zoom.us/u/cwcevents)\ **Replies:** 4\ **Last updated:** [March 25, 2025, 6:52am UTC](https://devforum.zoom.us/t/restore-connected-apps-in-zoom-account/130069 "2025-03-25T06:52:06Z")
Description One account contains some type of apps that are linked with flutter app.API of zoom to join meetings and webinar. Can we restore the apps in the zoom account? Error? Unable to register for the event usin… --- ## [Zoom for Lightning, Sync issue in Salesforce Sandbox](https://devforum.zoom.us/t/zoom-for-lightning-sync-issue-in-salesforce-sandbox/129674)
**Author:** [@Marinela](https://devforum.zoom.us/u/Marinela)\ **Replies:** 2\ **Last updated:** [March 21, 2025, 12:31pm UTC](https://devforum.zoom.us/t/zoom-for-lightning-sync-issue-in-salesforce-sandbox/129674 "2025-03-21T12:31:13Z")
Hi, Issue: We recently installed the “Zoom for Lightning” application from Salesforce AppExchange to sync Zoom webinar data with Salesforce. As part of our Proof of Concept (PoC), we initially connected our Zoom accou… --- ## [4700 error for a published app](https://devforum.zoom.us/t/4700-error-for-a-published-app/127428)
**Author:** [@integrations-team](https://devforum.zoom.us/u/integrations-team)\ **Replies:** 4\ **Last updated:** [February 20, 2025, 3:24pm UTC](https://devforum.zoom.us/t/4700-error-for-a-published-app/127428 "2025-02-20T15:24:42Z")
Hi there, We are experiencing 4700 error with our existing app. It was working fine until a couple of days back but now we are getting this error. We double-checked that the OAuth Redirect URL is added to OAuth Allow L… --- ## [Zoom For Lightning](https://devforum.zoom.us/t/zoom-for-lightning/124293)
**Author:** [@venkatesh.b](https://devforum.zoom.us/u/venkatesh.b)\ **Replies:** 5\ **Last updated:** [February 7, 2025, 3:29pm UTC](https://devforum.zoom.us/t/zoom-for-lightning/124293 "2025-02-07T15:29:46Z")
We have installed the “Zoom For Lightning” app in our Salesforce instance. However, we encountered an issue: after completing a meeting, the “Participant” field does not store all the participant names due to a character… --- ## [I can't access the app I created](https://devforum.zoom.us/t/i-cant-access-the-app-i-created/125934)
**Author:** [@hugodias](https://devforum.zoom.us/u/hugodias)\ **Replies:** 1\ **Last updated:** [February 4, 2025, 4:04pm UTC](https://devforum.zoom.us/t/i-cant-access-the-app-i-created/125934 "2025-02-04T16:04:33Z")
Description I’ve created an app (Triple Session AI Coach) in my account using this same email in the App Marketplace. The app is published, and it’s running; however, when I log in to my account now, I can’t find anythin… --- ## [Zoom­\_invalid­\_signature­ Error after transferring app's owner](https://devforum.zoom.us/t/zoom-invalid-signature-error-after-transferring-apps-owner/125401)
**Author:** [@alanchen](https://devforum.zoom.us/u/alanchen)\ **Replies:** 1\ **Last updated:** [January 28, 2025, 12:58am UTC](https://devforum.zoom.us/t/zoom-invalid-signature-error-after-transferring-apps-owner/125401 "2025-01-28T00:58:24Z")
Hello, we recently transferred ownership of our published Zoom production app and started encountering the ­zoom­\_invalid­\_signature­ error. We are looking for someone on Zoom’s end to help remedy our app. Thank you! In… --- ## [No longer have access to my Zoom Marketplace App](https://devforum.zoom.us/t/no-longer-have-access-to-my-zoom-marketplace-app/74640)
**Author:** [@joel.pelton](https://devforum.zoom.us/u/joel.pelton)\ **Replies:** 9\ **Last updated:** [January 15, 2025, 7:34pm UTC](https://devforum.zoom.us/t/no-longer-have-access-to-my-zoom-marketplace-app/74640 "2025-01-15T19:34:47Z")
My company was acquired and my Zoom account was added to the new company account, now I cannot access my app (I was the only with access) from App Marketplace. Any guidance here to regain access so we can update the Redi… --- ## [Zoom\_invalid\_signature from a published marketplace app after the previous owner is removed from our workspace](https://devforum.zoom.us/t/zoom-invalid-signature-from-a-published-marketplace-app-after-the-previous-owner-is-removed-from-our-workspace/124180)
**Author:** [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Replies:** 1\ **Last updated:** [January 13, 2025, 10:44pm UTC](https://devforum.zoom.us/t/zoom-invalid-signature-from-a-published-marketplace-app-after-the-previous-owner-is-removed-from-our-workspace/124180 "2025-01-13T22:44:58Z")
Hello, We have a published zoom marketplace app which uses recall.ai to join meetings hosted by external customers. The app was working until its owner left our organization, which was when we removed this owner’s zoom … --- ## [I don't see my app under "Created Apps"! HELP!](https://devforum.zoom.us/t/i-dont-see-my-app-under-created-apps-help/91949)
**Author:** [@ariverapagan](https://devforum.zoom.us/u/ariverapagan)\ **Replies:** 11\ **Last updated:** [January 7, 2025, 12:50am UTC](https://devforum.zoom.us/t/i-dont-see-my-app-under-created-apps-help/91949 "2025-01-07T00:50:27Z")
Hello, I am the developer of “Scheduling powered by Optify” App Marketplace When I submitted the application I had a free account, but the Zoom person at my company decided to give me a licensed account today. After I… --- ## [App blocked. says “Awaiting Confirmation". and shows im the owner of the app](https://devforum.zoom.us/t/app-blocked-says-awaiting-confirmation-and-shows-im-the-owner-of-the-app/121307)
**Author:** [@devfin](https://devforum.zoom.us/u/devfin)\ **Replies:** 5\ **Last updated:** [November 22, 2024, 4:55pm UTC](https://devforum.zoom.us/t/app-blocked-says-awaiting-confirmation-and-shows-im-the-owner-of-the-app/121307 "2024-11-22T16:55:03Z")
our zoom marketplace app is active. in the site zoom app marketplace \> “created apps”, says “awaiting confirmation”. In “Apps on account” \> “Created Apps” tab, it says I’m the owner. I need access to update this app.… --- ## [How to get rid of read.ai?](https://devforum.zoom.us/t/how-to-get-rid-of-read-ai/101996)
**Author:** [@mg21082](https://devforum.zoom.us/u/mg21082)\ **Replies:** 60\ **Last updated:** [November 7, 2024, 1:59am UTC](https://devforum.zoom.us/t/how-to-get-rid-of-read-ai/101996 "2024-11-07T01:59:32Z")
hi by mistake the read.ai was configured to my business zoom. each time i am joining a meeting the read.ai is also joining and i need to stop it in the meeting. i entered my read.ai account and removed all join of con… [Next page](https://devforum.zoom.us/c/marketplace/admins/45.md?page=1)